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INTERNAL INTERNAL

STRENGTHS WEAKNESSES
1. Maintaining the low 1. Revenue growth could not be
operational and maintenance achieved through increasing
costs fares
TOWS MATRIX OFAIR 2. Strong branding and marketing 2. Did not have a well-
ASIA 3. Efficient organizational developed method for adding
structure and staff policies routes
4. Expanding revenue by 3. Availability of planes when
introducing other services new routes are added
4. Limited luggage allowance

EXTERNAL SO STRATEGIES WO STRATEGIES


OPPORTUNITIES
1. Expanding new routes and 1. Develop more routes to China 1. Aggressive promotional
hubs (S2,O1,O2) campaign through social
2. Offering more comfortable 2. Develop route map to Africa media (W1,O1,O2)
services with 200new units and other European countries 2. Improve R&D in supporting
Airbus A320neos (S2,O1,O3) international expansion
3. Considering to establish Air 3. Joint venture for regional (W2,O1,04)
Asia Africa and currently expansion such as Vietnam 3. Aggressive customer
listing for subsidiaries in (S2,O1) feedback collected through
Thai and Indonesia inflight advertising initiative
4. Exploiting recession by (W1,O1)
purchasing more aircrafts 4. Expand fleet to increase
and taking routes dropped passenger flown (W3,02,04)
by other airlines

EXTERNAL ST STRATEGIES WT STRATEGIES


THREATS
1. Complexity to grow bigger 1. Use fuel hedging instrument to 1. Provide external services such
2. Uncertain economic outlook reduce currency risk and as charge excesses luggage
3. Fluctuating fuel prices fluctuate fuel price (O1,T3) allowances (W4, T2)
4. Cancellation of deal with 2. Allow seat allocation for group 2. ERP IT implementation (S2,
Batavia Air and early bird. (S4,T1) T2)
3. Brand positioning strategy
(S2,T4)
4. Keeping operating cost low as
a mind of Air Asia workforce
and wisely use of IT to make it
succeed. (S1,S3,T3)

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