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LN LENIN NAVAR

COMPUTER SCIENCE | HTTP://LANAVAR.WEEBLY.COM/

OBJECTIVE EXPERIENCE

Seeks to apply technical aptitude TECHNICAL SERVICE REPRESENTATIVE TELENETWORK 4/17 PRESENT
and passion for problem solving Ensured superior customer experience by addressing customer
to a position with a top software concerns, demonstrating empathy, and resolving problems by probing
firm. and applying technical knowledge. Increased value by identifying needs
and selling appropriate products.

TECHNICAL SERVICE REPRESENTATIVE ATT 1/13 10/16


SKILLS Ensured superior customer experience by addressing customer
concerns, demonstrating empathy, and resolving problems by probing
and applying technical knowledge. Constantly ranked in top 10% of
Advanced problem solving skill
agents. Promoted to Lead with added responsibilities of assisting other
Analytical and critical thinking
representatives, addressing more complicated issues and compiling a
Fast learner, reader
variety of reports.
Expert communicator
Skilled multi-tasker SALES REPRESENTATIVE ALORICA 7/12 1/13
Expert in Java Identified and qualified customer needs, developed sales strategies and
Experience with QBasic, closed sales on the same call.
scheme, MySQL, Pascal, C++,
Verilog, labview SALES REPRESENTATIVE HGS 10/11 6/12
Program testing software Managed customer calls effectively and efficiently in a complex, fast-
Agile trained paced and challenging call center environment. Identified and qualified
Network setup, and maintance customer needs, developed sales strategies and closed sales on the
Fluent in Spanish same call. Constantly hit and exceeded sales goals.
Knowledgeable in Mac systems,
Windows, and Linux PROFESSIONAL SALESPERSON VIVA AUTOGROUP 10/10 10/11
Fluent in Spanish Identified and qualified customer needs, negotiated prices, terms of
Advanced MS Office knowledge sales and service agreements, and closed sales. Promoted to assistant
Customer Service Expert Internet Manager with added responsibilities of responding to customer
Skilled salesman communications, following up on leads and increasing customer flow.
Self-starter

LENIN.NAVAR@GMAIL.COM
LN LENIN NAVAR
COMPUTER SCIENCE | HTTP://LANAVAR.WEEBLY.COM/

EDUCATION

BACHELOR OF ENGINEERING IN COMPUTER SCIENCE EXPECTED


GRADUATION DATE: DECEMBER, 2018 UNIVERSITY OF TEXAS AT EL PASO
Studying a concentration in cyber security with a double minor in Math
and Theater. Deans List for Fall 2016, Spring 17. Program GPA: 3.62

NANODEGREE EXPECTED GRADUATION DATE: AUGUST, 2017 UDACITY


Introduction to Computer Science.

BACHELORS OF COMPUTER SCIENCE 2005 MASSACHUSSETTS


INSTITUTE OF TECHNOLOGY
Degree not earned. Attended Fall 2003 - Spring 2005.

LENIN.NAVAR@GMAIL.COM
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