London School of Science

and Technology

PPD
Pearson BTEC Level 5 HND
Diploma in Business
Unit 13: Personal and Professional
Development

Module Leader: Parisa Saadati

Internal Verifier: Dr. George Panagiotou
Issued on: 30th January 2017

Deadline: 26th May 2017

Submitted on:

Student Name: Dilyana Boylova

Student ID: H1601138
Campus: Birmingham
Pearson Registration Number:

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Introduction
Signature & Date:
To run an organisation, this is very important to recruit skilled employees who are
very effective in workplace as well as a can crate differences in the changing market
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place. Personal and professional development is very much essential for this. This
development can ensure utmost productivity from the employees, their loyalty and
their enthusiasm in the workplace. An organisation can offer different training and
development program on the basis of learning styles of employees of particular
segments of organisation. This specialized development program always helps to
apply practical knowledge in the field and maintain standards of work and corporate
value for the organisation. That is why the professional and personal development is
essential for employees in order to increase growth of organisation. Bothe
organisation and employees will be benefited from this development program.
Author of this assignment will cover different professional and personal development
program which is prerequisite for the both parties. Moreover, some employability
skills like communication skills, technological skills, leadership, team works and so
on will also discussed. Besides, some roles and responsibilities of organisation will
be covers in order to ensure the development programs.

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Learning is capability of gathering knowledge, which is permanent change, and

transformation of process in achieving information for particular subjects. Learning is
a process combining input, process and reflection model which changes the
behaviour of person. This defies specific definition as depends on the input process.
(Newton, 2012)

Self-managed learning is process by which employees learning through different

function of the organisation and own experiences as well as skill implemented on the
workplace. (Gravells, 2010)

Five types of self-managed learning

Learning through research

Learning from others

Seminars

Internet

Social networks

Seminars: Seminar provides insights knowledge about practical knowledge about

different topics available in the workplace. It has been conducted by expertise of
particular subjects. This provides opportunities to employs to extend their chances of
increasing knowledge and learning process. As an assistant of local state agency, I
can bring different change in strategy and knowledge management of my origination
through the gathered information from the seminars (John McLeod, McLeod John
McLeod Julia, 2014). Attending seminars is not expensive. By managing time in the
evening, I can attend seminars.

Internet: In todays age, internet is huge platform that allows to access all kinds of
information needed and allows to establish a communication channel among
relevant person. For example, maximum organisation has their own website which is
a medium of getting sophisticated information about the organisation and their
people. On the other hand, research allows to go deep about a subject with
secondary information. Author of this assignment can go into internet and collect,
analyse and interpret information to gather knowledge about a subject. The local
state agency will enrich information and knowledge management if they conduct

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research on the present scenario of market and behaviour of the employees (Diana
Whitney, Amanda Trosten-Bloom, Kae Rader, 2010).

Social networks: Social networks platform to establish interact relationship with

others. There are lot of renowned site like Facebook, twitter, Pinterest and so on.
With this easy access of social networks, author of this assignment will be able to
gather vast knowledge from other experiences people if they share knowledge about
practical experiences. On the other hand, there are some dedicated social networks
dedicated to the business organisation like Business insider, the economist and so
on. By collecting knowledge and acquiring it, one can implement in another suitable
situation of Business Company. This free sectors helps to expand knowledge and
ensure personal as well as professional development to ensure productivity and
efficiency in the workplace (Robert K. Throop, Marion B. Castellucci, 2010).if I utilize
the resources of social networks, then I will be more connected with people and
expertise who will help me to develop myself without physical appearances.

From the scenario, it is found that the local agency is maintaining a competitive
environment in the workplace. That is why, an employee should have developed
lifelong learning process to become skilled employee.

Lifelong learning is process of learning for long span of life by which that person
continues his way to acquire knowledge. The lifelong learning process is formed on
the basis of personality, lifestyle demographic factors and passion about learning. It
is required most too time of life and patient of continue this process. (Cliff Ricketts,
John Ricketts, 2010)

5 approaches of lifelong learning for personal and professional development

Encouraging self-directed learning requires self-assessment about own strength

and weakness and then converting weakness into own strength. Author of this
assignment can acquire adequate skill development training after this assessment by
attending seminars, using internet fledged devices, or by self-teaching by using own
potential confidence to learn anything. Self-learning is based on the personal
viewpoint, vision about a particular subjects and endorsement of own talents. By
analysis these factors, one can get improvement in personal and professional
development. (Ulrich D. Holzbaur, Laetus Lategan , Karin Dyason, 2012)

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On the other hand, author can be continuing professional development practices.

Author can go through several programs in his/ her lifelong learning processes. This
process is consistent process which does not require any classrooms to achieve. To
support it, author of this assignment can go for higher studies with a desired
course. After an investigation on the courses and its output as well as curriculum
structure and it reflects on development, author will decide to take higher studies.
(Ann Masters, Harold R. Wallace, 2012)

Apprenticeships allows a person to fulfil the lacking in the professional and

personal expertise on certain field.as an agent of local state agency, I can be offered
and offer apprenticeships so that it can be helpful to be understood activities of the
organisation and to find a process to work efficiently here. (Robert K. Throop, Marion
B. Castellucci, 2010)

Credit Accumulation and Transfer Scheme allows to establish practices of

assessment of culture within workplace and it screens opportunities of find the
undertaking though various processes and timeline. Many colleges within United
Kingdom offers this course and this is well known courses available in this country
which has long last effects. The colleges offer 120 credit hour in every year to
achieve this courses on Credit Accumulation and Transfer Scheme. Author of
assignment can get into a college to achieve adequate knowledge about his
particular topic as it will be helpful for state agency. (Diana Whitney, Amanda
Trosten-Bloom, Kae Rader, 2010)

Folwing skilled and needed for the candiates and learning process are given with it .

Sr Skills and Competencies from Lifelong approaches to achieve the skills

the Scenario
1 Have strong interpersonal skills Self-directed learning, apprenticeships
and competencies.
2 sales, administrative or Further education
customer service background
can be helpful
3 Apprenticeshps and CPD
skills in negotiation and
persuasion to win clients and
achieve success in deals;
4 Self-directed learning
a confident and outgoing
manner to gain trust and give
reassurance;
5 Apprenticeships and CPD
commercial awareness and the
ability to achieve sales targets;

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6 CPD and dFurther education

excellent communication skills
for liaising with different
professional contacts;
7 Further education and apprenticeships
customer service focus keep
clients happy;
8 Self-directed learning and CPD
determination, perseverance
and patience; an understanding
of marketing techniques- to help
market the properties;
9 Further education, apprenticeship
IT skills.

Self-managed learning (SML) is process of finding best opportunities through

learning without anyones concern about that topic. This is an activity by which
author can be decide by his/ her own without anyones help. For example, in local
state agency if author finds any kinds of mismanagement or misguided activities, the
author can find right opportunities to cover up the lacks. This process creates a
sense of working with own merit with a solution for problems. For another example,
Rome was not build in one days. By developing their views for several centuries, it
has been built. (Heather E. Canary, Robert D. McPhee, 2010)

There are a lot of advantages of self-managed learning process. The endeavours will
last for long in these small activities. This has huge effects on the independent
business which helps to make decision to set up own business goals and to make
differences in market place. This process of self-guided knowledge is required for top
level management of the agency where author is an employee. As role of author to
provide instruction, he can enable inactive capabilities to another advantage is to
have increased rate of success and establishment of good authority. Self manages
learning reduces other cost regarding learning and it also resolve the preparation
cost. These costs are mostly important for organisation. In fine we can say that
increasing team work, best sharing of knowledge and expertise within the
organisation are the best advantages of self-managed learning process. (Diana
Whitney, Amanda Trosten-Bloom, Kae Rader, 2010).

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SWOT analysis stands for strengths, weaknesses, threats and opportunities. It

represents the internal strength and weaknesses so that on can turn into strength of
author of this assignments. (Gravells, 2010)

Skills Audit

Important skills and competencies Rating of the abilities (1-5)

required for studies
1 Knowledge about information and 4
technologies 3
2 Employability skills 3
3 Communication power with others 4
4 Analytical ability in workplace. 4
5 Quick decision making
Important skills and competencies Rating of the abilities (1-5)
required for the advertised job
1 Public liaison 3
2 Monitoring performances 4
3 Handling customers and clients 4
4 Analytical ability in field and cases 3
5 Developing strategies and plans 4

Rating method:

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SWOT Analysis

Strengths Weaknesses

What are you good at, special What do you need to work on as part
resources you may have such as of your continuous development plan?
qualifications, experience etc.?
Strategic development
Knowledge about IT
Quick decision making
Employability skills
Leadership attributes.
Communication skills

Analytical ability in workplace.

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Work under pressure.

Opportunities Threats

What opportunities are available to
you? Because of the strengths
identified,
What threats arise because of the areas
of weakness you have identified?
Changing and dynamic market
place

Expansion good market segments Change in trends very rapidly

Increasing number of customers Entry of new competitors.

Results of research and survey

Having good quality products.

The author of this assignment found different weakness of himself. He found that
these weaknesses are back dropping his professional development as it required
multi edged improvement of him. Author also found that lacks monitoring ability over
he works and his staffs. The leadership development is necessary for the author as it
boosts up careers and helps to manage the employees to follow his path with him.
Achieving this quality is big help for career development. This will increase
productivity in the workplace and reduce extra wastages of resources in the
workplace. So by far considering the weaknesses, author can achieve these skill to
reduce development in carrier. (Ann Masters, Harold R. Wallace, 2012)

On the other hand, author of this assignment needs to make decision in accidental
occasions where remedies are not predefined or predetermined. To handle these
kinds of situation, author needs to increase his technical knowledge which is now
most demandable employability skills. Skill Worksop, courses and managing people
are very much essential when that failed to develop themselves. The skill workshops
provide actual insights of the subject with help of expertise available. The seminar

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provides facts and information about the opportunities of the skills. Lastly leadership
skill is foremost condition. Without this skill, staffs of the local agency wont able to
continue their journeys. Author of this assignment found his lacks in leadership. That
is why he should take incentive course on leadership with these. (Ulrich D. Holzbaur,
Laetus Lategan , Karin Dyason, 2012)

Unit 13: Personal and Professional Development January 2017

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What are my Succe What Implementation What Target

objectives? ss activities/action how activities support/r date for
(short & long criteri s do I need to will be applied esources achievin
term) a/prior undertake to to achieve do I need g my
ity achieve my objectives to objective
How objectives? achieve s
will l my
know objective
that l s
has
achiev
ed the
objecti
ves
Increasing Report Proving more Analysing and Skilled as February
sales by 5% making facilities and surveying well as , 2018
of daily advantages market, competent
sales customers
amoun
t

Learning Proper Taking advice experiences Taking June,

different selling analysi from the experts based learning initial, 2017
methods s of and researching and measuring steps for
previou markets. the amount of functionin
s sales risk . g
data
Building up Increas Proper By showing more New Decemb
good ed communication revenure products er,2017
relationship amoun build up and launching
with the t of providing and
stakeholder invest financial reports expanding
and investors ment the
or new business
invest
ment

Unit 13: Personal and Professional Development January 2017

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Team forming Monito Proper guidance Measuring Combinati Septemb

ring in and working performance well on of well er,2017
time of plan sharing selected
task HR team
compet
ing
5.Becomes Attendi Attending Increasing Allow to January,
multilingual ng language international communic 2018
employee busine courses market share ation with
ss internation
meetin al clients
g with
interna
tional
clients
6. Manag Attending Reduce human Reduce Novemb
implementation ing technological labour, increase work er, 2017
of tech workpl seminars efficiency. pressure
ace to
with concentr
advan ation in
ced these
techno courses
logies

On the basis of authors aim and objectives, the self-development plan should be
formulated in context of passion, objectives and career goals in future. Providing full
fledge personal and professional development programs opportunities will make
author a rationale employees, skilled, efficient and well decorated for the
organisation. (Heather E. Canary, Robert D. McPhee, 2010)

All the assessment done in the previous sections including strength and weakness
analysis will decorate the full objective regarding the personal and development
programs. Author should re-establish his own objective regardless with a good
consideration. A prier way of learning method and new ideas about innovation.
These objectives are implemented in practical fiend so that his time can saved to

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learn decision for critical situation. Some reflection of PDP on my own has been
given below-

I wanted to increase product selling by 5%. This was long term goals. I anm
analysing and finding customers needs on the basis of daily sales. This sales
volume is increasing well.
My second aim was learning different selling method. It is tough to implement
various method in real time selling market, that is why I facing obstacle while
achieving this aim.
I am maintaining good communication with stakeholders and investors I am
aiming to increase sales volume which is adding value in the profile.
Stakeholders and investors are happy working with me. T
In sales team, this is important to form a team. This is my short time aim and I
have formed a good team with clear and same objectives,
My aim long term aim was to be a multilingual. It is not possible to achieve
two long term aims like increasing sales volume and becoming a multilingual.
Both aims need times. I and facing problem attending the classes.
I have implemented a number technologies in the workplace. Within
November, 2017. I will cover all the workplace so that effective commutation
established.

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3.4 Use the feedback from formative assessment or self-

criticism to reset your aims and goals (objectives) to
update your development plan PDP2.

Unit 13: Personal and Professional Development January 2017

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What are my Succes What Implementation What Target Update

objectives? s activities/actions how activities will support/res date for
(short & long criteria/ do I need to be applied to ources do I achieving
term) priority undertake to achieve objectives need to my
How achieve my achieve my objectives
will l objectives? objectives
know
that l
has
achieve
d the
objectiv
es
Increasing sales Report Proving more Analysing and Skilled as February, Focusing
by 5% making facilities and surveying market, well as 2018 more sales
of daily advantages customers competent
sales
amount

Learning different Proper Taking advice from experiences based Taking June, 2017 Implementi
selling methods analysis the experts and learning and initial, steps ng best
of researching measuring the for method in
previous markets. amount of risk . functioning the sales.
sales
data

Building up good Increas Proper By showing more New December, Building

relationship with ed communication revenue products 2017 up good
the stakeholder amount build up and launching relationshi
and investors of providing financial and p with the
investm reports expanding board of
ent or the directors
new business
investm
ent
Team forming Monitori Proper guidance Measuring Combinatio September, Increase
ng in and working plan performance well n of well 2017 efficiency
time of sharing selected HR in the
task team team
competi
ng

5.Becomes Attendin Attending language Increasing Allow to January, Expand

multilingual g courses international market communicat 2018 the time
employee busines share ion with duration
s international
meeting clients
with
internati
onal
clients
6. implementation Managi Attending Reduce human Reduce November, Implement
of tech ng technological labour, increase work 2017 ing
workpla seminars efficiency. pressure to automated
ce with concentrati technologi
advanc on in these es.
ed courses
technol
ogies
Unit 13: Personal and Professional Development January 2017
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Identifying different problems: this is very important issue to find out

problem in business organisation. Finding problems eliminates potential
hazards from the organisation. This is also first steps of solving any kinds
organisational problems. After finding these problems, required measure
should be taken to cover up all the problems and provides solution. (Dr David
J Pauleen, Professor G E Gorman, 2012)

Targeting several solutions: After identifying the problem, authors of this

assignment should evaluate the situation and provide as many possible
alternative solution. From the alternative solution, the best would be
applicable in the workplace. Providing solution is a special attribute for few
employees of the organisation. This make an organisation very safe and work
friendly for future activities. (Cliff Ricketts, John Ricketts, 2010)

Proper analysis and method choosing: from the available solutions, author
will run a quantitative judgment for all the alternate solution. After measuring
the output value efficiently, the author will finalize the process will need to
applied in the problem. Author needs to consider every possible area of
efficiency in his actions while solving problem in the local state agency.
(Robert K. Throop, Marion B. Castellucci, 2010)

Application: this is crucial step where the author will provide best possible
solution for the problems of the company. If anything, wrong happens in this
stage, the author has to go again to the top and continue this process until
best outcome are not be found. (Dr David J Pauleen, Professor G E Gorman,
2012)

Monitoring and maintaining: this is very last steps. General people thinks
that implementation of solutions is the last stage, but not. Monitoring and
maintain the process is very necessary. There might be small remedies
needed in the field. That is why observing is very important for the
organization. (Ulrich D. Holzbaur, Laetus Lategan , Karin Dyason, 2012)

Unit 13: Personal and Professional Development January 2017

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Unit 13: Personal and Professional Development January 2017

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Unit 13: Personal and Professional Development January 2017

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Unit 13: Personal and Professional Development January 2017

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Unit 13: Personal and Professional Development January 2017

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Unit 13: Personal and Professional Development January 2017

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4.2 CV
Name: Dilyana Boylova

4A Hawkins close /London

London, United Kingdom.

Contact no. **************

E-mail: ************@aol.com

Unit 13: Personal and Professional Development January 2017

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Unit 13: Personal and Professional Development January 2017

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Total managements if he tours in hourly can be called time management. People

can use and stats a lot off job in that valley. Without this, another organisation can
mot forward. Likewise, people are getting lifelong threats. Again, appropriate time
management will get modern their very mph. on contrary, several models are used to
cover each other name, only one photo journalist was not. It who published me.
Among the topic, prioritizing projects, admit a sin can try can be returned of reload. I
have nothing to do as this has guided by the government, not for me. (Cliff Ricketts,
John Ricketts, 2010)

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As per the situation provided, it is clear that there are no involvement of

management there. So, facing everyones solution is part mismanagement in that
point. Without having good management here, companies are getting into
entertainment here with prior notice. The demonstration is result of proper lack of
time management strategy. This offers best possible of way of data collection
about this place. Tim management is big process of organising and marketing of time
between tow tasks. (Diana Whitney, Amanda Trosten-Bloom, Kae Rader, 2010)

One of the best method used by time management strategy is to prioritize available
jobs and arrange theme in a serial. Time management strategy theory after certain
research and information. It will divide the works on the basis of finishing hours,
characteristics of job and output of the job. If vast promotional method was not there,
then top management was busy with making and keeping appointments. After
finishing setting objectives, roles to perform and goals to achieve, concern people
follow up the strategy of time management. (John McLeod, McLeod John McLeod
Julia, 2014)

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Conclusion
Personal as well as professional level development in the working sector of his own
and implied different techniques upon him for resolving various lacking regarding
skills of his own. This report covers almost all aspects regarding personal and
professional development. Author of this report was concern about the information
collected for this report and analysis of it. Personal and professional development is
necessary for both person and organisation as both are connected to each other.
That is why this important to achieve organisational goals and objectives in future.
This is work like an aid which can be provided in any kinds of job with lifelong span.

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References
Ann Masters, Harold R. Wallace, 2012. Personal Development for Life and Work.
10th ed. Cengage Learning.

Cliff Ricketts, John Ricketts, 2010. Leadership: Personal Development and Career
Success. Cengage Learning.

Diana Whitney, Amanda Trosten-Bloom, Kae Rader, 2010. Appreciative Leadership:

Focus on What Works to Drive Winning Performance and Build a Thriving
Organization. McGraw Hill Professional.

Dr David J Pauleen, Professor G E Gorman, 2012. Personal Knowledge

Management: Individual, Organizational and Social Perspectives. Gower Publishing,
Ltd.

Gravells, A., 2010. Delivering Employability Skills in the Lifelong Learning Sector.
SAGE.

Heather E. Canary, Robert D. McPhee, 2010. Communication and Organizational

Knowledge: Contemporary Issues for Theory and Practice. Routledge.

John McLeod, McLeod John McLeod Julia, 2014. Personal and Professional
Development for Counsellors, Psychotherapists and Mental Health Practitioners.
McGraw-Hill Education (UK).

Newton, S., 2012. The Professional's Guide to Business Development: How to Win
Business in the Professional Services. Kogan Page Publishers.

Robert K. Throop, Marion B. Castellucci, 2010. Reaching Your Potential: Personal

and Professional Development. 4th ed. Cengage Learning.

Ulrich D. Holzbaur, Laetus Lategan , Karin Dyason, 2012. Seven Imperatives for
Success in Research. AFRICAN SUN MeDIA.

Unit 13: Personal and Professional Development January 2017

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Unit 13: Personal and Professional Development January 2017

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Unit 13: Personal and Professional Development January 2017