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DIGITAL

WORKPLACE
COMPETITIVE
EVALUATION
A Competitive Evaluation of Prysm in
ALLENDEVAUX & COMPANY | UCC ANALYSTS
Multimodal Activity Based Workspaces
PRYSM April 2017
About this report: Prysm commissioned
AllenDevaux & Company to analyze digital
workplace solutions starting in January of
2017. Prysm provided guidance on vendor
selection, but attributes and the ratings for each
attribute were completed independently and the
results recorded in this document are unchanged by
any vendor, including Prysm.

ALLENDEVAUX & COMPANY | UCC ANALYSTS

PRYSM
Allendevaux & Co
Rebekah Andrew
Scott Allen
Allendevaux Sanctuary

Formerly senior vice president of AVI-SPL,


Rebekah has spent her career building scalable
Scott functioned as the companys technology Andy has held many senior positions within
workflow programmes for service providers and
evangelist, writing and speaking at events global corporations responsible for
enterprises worldwide. She founded Iformata
and tradeshows. Prior he served as chief developing and building channels. Latterly
Communications in 2003, which was sold to
executive of Iformata Communications, sold those capable of delivering collaboration
Silver Lake Sumerus AVI-SPL in 2012
to Silver Lake Sumerus AVI-SPL in 2012. solutions. His focus has and continues to be
becoming its managed services entity for
Earlier, Scott was president of Destiny the enablement of the end user and how they
partners, channels and customers worldwide.
Conferencing, whose patent portfolio was derive value from such technologies.
Rebekah has written and developed 450 patent
licensed to Hewlett-Packards telepresence Earlier, Andy held positions at IBM focusing
claims for process workflow automation of
division, leading to the creation of Halo. The on Social Business solutions within the UK &
unified communications, video, audio, and
company also created the Polycom RPX Ireland, Siemens Enterprise
conference management. The technology has
product line, with patents and manufacturing Communications, building the global VNOC
been implemented by the largest service
capabilities sold to Polycom in 2007. Scott support desk and Tandberg (Cisco) where he
providers throughout the world including AT&T,
served at Polycom thereafter ensuring a was responsible for building presence within
InterCall, Cisco, Polycom, Orange Business
successful transition of acquired Destiny Global and EMEA Service Providers prior to
Services, Siemens, AVISPL, and others.
Conferencing. role of General Manager Middle East.
As regional vice president of AVI-SPL EMEA in
As the CIO at TeleSuite, Scott directed the In addition, Andy has served as Country
London, Rebekah developed new partners and
team that built one of the first H. 264 codecs Manager for Dell, run his own consultancy
customers in European and Asian markets,
and MCUs, and oversaw implementing video business and worked for
building global service programmes for
over ip, a leading edge and radical PriceWaterhouseCoopers in London.
enterprises and large services providers alike.
implementation to master at the time.
PRYSM
TRENDS SHAPING THE DIGITAL WORKPLACE

NEXUS OF FORCES
The digital workplace must extend:
Mobile
Cloud
Social
Information

EMPLOYEE ENGAGEMENT
The digital workplace must deepen
employee engagement, fostering a corporate
culture of:
Autonomy
Accountability
Empowerment

CONSUMERIZATION
The digital workplace should mimic
consumer trends
Delivering the services that employees need
and expect

PRYSM
Culture | The digital workplace and the Nexus of Forces
Mobile: 67% of Millennials use smartphones or
tablets for workplace activities, compared to
Industry Trends
18% of Baby Boomers. (InformationWeek, 2015)

Social: Over 90% of Millennials use social


media daily, and prefer to employ social
messaging with collaborating team members
compared to 36% of Baby Boomers. (Forbes,
2016)

Cloud: Millennials and the cloud seem to be a


perfect match. 60% of Millennials and 56% of
67%
Gen X business owners utilize SaaS applications 60%
including Google Drive, Dropbox, Instagram and
iCloud for collaboration. Versus, only 38% of
Baby Boomers. (KAVI Workspace) 90%

Information: Millennials consume information, 86%


and part of that is video. Cisco (2016) says to
prepare for the Zettabyte era, because 86% of
all traffic measured by bits are rich -media, and
PRYSM the trend is growing. Millennials want rich -media.
Culture | The digital workplace and employee engagement

Employee engagement is
Industry Trends
a property of the
relationship between an
organization and The new workforce does
Millennials are
not identify with what they
its employees. An engaged see as an old way of
employee-centric,
valuing democratic
employee is defined as thinking. They are all
engagement of all
about collaboration and
one who is fully absorbed they want to impact the
contributors. (HR
Times, 2015)
by and enthusiastic about greater good; they are
not interested in how
their work and so takes things were done in the
positive action to further past. (Inc., 2016, Nov.)
the organization's
reputation and interests.
For long term success,
Engagement encourages a employees list employee
satisfaction as the most
corporate culture of important among all choices
autonomy, accountability, outweighing other choices such
as earning potential, leadership
and empowerment. This is role, flexible hours of
the mainstay of the digital employment, etc. (Deloitte,
2016)
workplace initiative.
PRYSM
(Gartner, 2016)
Industry Trends Culture | The digital workplace and consumerization of IT

67% of Millennials use Digital workplaces should exploit


smartphones or tablets for these consumer trends
workplace activities, compared
enterprise file-sharing with mobile
to 18% of Baby Boomers.
access and synchronization
(InformationWeek, 2015)
indexing and focused searching
77% of Millennials desire more
opportunity for mobility, and personal analytics dashboards
believe the added flexibility will for employees to track progress
boost productivity (Deloitte,
2016). Integration with O365, Google,
etc.
PRYSM
Comparative Analysis

PRYSM
Term Definition Term Definition

Workspace that is private from other users


Skype for Business Microsoft application Private workspaces
unless invited to join the session

Workspace that can be setup in a way where


H323/SIP Video anyone who joins can see whats taking place
Video conferencing codecs Public workspaces
Endpoints in the meeting workspace
Definitions

Mobile and desktop software client for Active directory integration for user
Mobile Desktop Clients
communicating and collaborating AD integration authentication

Ability for collaborative use of a single Level of complexity of the given system for a
Multisite Collaboration
workspace across several locations Overall Ease of Use novice user to understand and master

The capability of the given visual


collaboration solution to extend Microsoft Obstacles to implement each platform in a
Office Suite Extensibility
Office into the visual collaboration Impact to Implement legacy environment.
environment.

PRYSM
Evaluating Attributes

ATTRIBUTES ANALYZED
Interop with Skype for Business Private workspaces

Interop with H323/SIP Video Endpoints Public workspaces

Interop with Infrastructure & Soft Client AD integration

Multisite Collaboration Overall Ease of Use

Office Suite Extensibility Impact to Implement

PRYSM
Excellent
Good
Poor

Fair

Outstanding
Gartner
Evaluating Attributes Group Style
Comparativ
e Analysis
1 2 3 4 5
As part of the
measurement
process, attributes Numeric Rating Term Description
were evaluated
using a Gartner
Group style
comparative
analysis. This 1 Poor Most or all defined requirement not achieved.
exercise was
completed by
leveraging a simple
2 Fair Some requirements not achieved.
measurement scale
seen here in an
effort to assign
qualitative values for Generally meets requirements; may exceed some, not fully
each requisite. 3 Good
achieve others.

4 Excellent Meets or exceeds requirements

PRYSM 5 Outstanding Significantly exceeds requirements


Oblong
Interop Attribute Prysm Microsoft Hub Bluescape
Interoperability Matrix Mezzanine
4.0 5.0 3.0 2.0
Native Skype for Business, Native integration, inherent Extends end users BYOD There is not native support
login to Prysm platform, login to feature environment. There is not native within the Bluescape
SfB. support on the Mezzanine workspaces. Users have to run
appliance separate SfB sessions on
BYOD or bridge SfB using
legacy MCU

4.0 2.5 4.0 2.0


Agnostic support, HDMI in and Interoperates with SIP and Agnostic support, 5 hard wired Not integrated within
out, 16*9 H323 endpoints dependent and 5 ip based inputs for a total Workspace. Screen can be
upon cloud or enterprise of 10--6 outputs 1920x1080 used as Video conference
H.323 & transcoding video service display or Workspace session
can be output as content for
SIP Endpoints VC shared content meetings

4.5 1.0 4.0 2.0


No impact to workflow, Cannot use Acano client on the No impact to workflow, extends Bluescape includes integrated
integrated capability as well as Hub. The Hub is limited to SfB existing capabilities from BOYD audio/video collaboration as
extension of capabilities from client, and interoperates via the SaaS service within the
Infrastructure & BOYD Acano Core Workspace license. The VC
Endpoints Interop environment does not bridge to
other extrenal VC environments
(Soft Clients) (Uses WebRTC)

PRYSM
Oblong
Interop Attribute Prysm Microsoft Hub Bluescape
Interoperability Matrix Mezzanine
4.5 3.0 4.5 4.5
Multisite Teams can work in flexible Supports a One-Note white Supports working in a multi- Supports working in a multi-
ways on multiple projects, with board collaboration space that screen mirrored workspace in screen mirrored workspace in
Collaboration workspace mirroring in real-time can be used collaboratively multiple locations multiple locations
Does this solution possess a up to 10 connections or 15 soft between several sites, although
feature for collaborative use of a client collections the test failed
single workspace across
several locations?

4.5 5.0 4.0 4.5


BYOD and extend Office to Microsoft Office is fully built BYOD, if x has office suite, then BYOD and extend Office to
actively edit from there. Or into the Surface Hub as a part suite can be extended into the actively edit from there. Or
import files to the workspace of the system. You can open an environment via the device. import files to the workspace
where its transcoded and Office document and present it Upload PowerPoint deck to where its transcoded and
Office Suite locked down. All sites can view from the device workspace and view seamless locked down. All sites can view
and actively markup transitions across several and actively markup
Extensibility documents. Prysm does not screens in real time documents. Office apps can be
Does this solution have any interact with versioning or edited within a Chrome browser
Microsoft Office integration? saving within the interface within the Workspace or on the
PC and uploaded to the
Workspace

4.0 1.0 4.0 4.0


Every workspace is unique to The workspace is the only Yes user accounts may be Every workspace is unique to
Private Workspaces creator; can add or delete users workspace for that session and created locally or via LDAP, AD, creator; can add or delete users
Does this solution provide a to the project, including from is always deleted after every or SAML to the project. Also creator can
workspace that is private from other admins through AD or session; there is no send links to external parties
other users unless invited to LDAP differentiation of public, private who get access to view only
join the session? or user based spaces the workspace

PRYSM
Oblong
Interop Attribute Prysm Microsoft Hub Bluescape
Interoperability Matrix Mezzanine

4.0 1.0 4.0 4.0


Integrated Skype for Business The workspace is the only Public Workspaces are located As every workspace is unique
allows for inviting an outside workspace for that session and on the local mezzanine, to creator; can define if All get
user who can then view content is always deleted after every however any subsequent access to the workspace.
through h.239. All access direct session; there is no connection to other mezzanines Creator can also define if
access to workspace is differentiation of public, private extend the public workspace to individuals are able to
controlled via AD or LDAP or user based spaces each connection as a local modify/edit or view only
Public Workspaces copy. Each connection
Does this solution provide a thereafter provides update to
workspace that can be setup in workspace reflective of
a way where anyone who joins changes, with versioning
can see whats taking place in
the meeting workspace?

3.5 5.0 3.5 2.5


Appliances are windows based Native support LDAP, AD, SAML. User inputs Bluescape uses Okta single
and allow deep level of AD at their credentials to browser and sign on today. Integration to AD
machine and appliance level. is enabled to click through to is on a per client basis, but
Skype for Business credentials their workspaces expect out of the box 1H 2017
AD Integration are passed through
Does this solution support
active directory integration for
user authentication?

PRYSM
Oblong
Interop Attribute Prysm Microsoft Hub Bluescape
Mezzanine
4.0 4.0 2.0 4.0
Primary UI is very intuitive; 90 Based off of Windows 10 and Significant learning curve (2 UI very easy in the Workspace.
seconds to understand. therefore is very quickly weeks of solid use or training). Comprehensive and easy to
Secondary functions part of understood by any Windows Does not meet itinerant trainer use help functions
primary UI 5 minute training at user with minimal instruction use cases. Wired or wifi
most. Advanced features presentation options. Digital
Ease of Use deeper training, not on the fly or signage prompts user of first
How simple or complicated is in a meeting steps/actions to take to interact
the system for a novice user to with the environment. Takes
understand and master? some basic training
Ease of Use

4.5 4.0 2.0 4.0


Solution is simple to implement Solution is fairly simple to Implementation requires a site As Bluescape is a SaaS, all
in standard form, especially 85 implement. It is integrated with survey. Generally takes about 5 peripheral devices either have
display version. Custom Skype for Business and is able days to install. Bandwidth to be sourced or can be used
implementations have a deeper to be a mobile system. Will validation 15 up/down at each from those existing within
impact to implement and deeper require VIS server to work with location. System has some customers meeting rooms.
training required. Adoption Cisco equipment additional complexity with Each system has to be set-up
Impact to Implement strategy is key sensors on ceiling and displays with the registration of individual
What are the obstacles to on walls, which need devices being used. The choice
implement each platform in a cable/power run to them is the customers
working environment?

PRYSM
Scorecard
FEATURES RATINGS USABILITY INTEROPERABILITY

Provides Provides Active Overall


Multisite Extends to IMPACT
Private Public Directory Ease of Infra &
Collab Office Suite to Implement
Workspaces Workspaces Integration Use Endpoints
Integration Integration Interop

Outstanding

Excellent

Good

Fair

Poor
Comparative Analysis | Average Ratings

Prysm Oblong Bluescape Microsoft

4.2 3.5 3.4 3.2


Strengths: Strengths: Strengths: Strengths:
Rich workspace collaboration Rich workspace collaboration Rich workspace collaboration Microsoft Office native integration
Skype for Business integration Codec agnostic Integrated Audio & Video Skype for Business integration
Microsoft Office integration Extends users environment Microsoft Office integration Ease of use
Codec agnostic
Weaknesses: Easy to use Weaknesses:
Weaknesses: High learning curve Limited workspace collaboration
Weaknesses:
Some learning curve No integrated video capability Not codec agnostic
Lack of legacy systems
Security Vulnerabilities
integration
Per customer AD integration

Outstanding
Excellent
Fair
Poor

Good

1 2 3 4 5
50
Score
TOTALS40 41.5
35.0
Feature Testing

33.5
Each product could
score a 1-5 on each
feature. The total
30
31.5
scores for each
capability has been 20
added up and
shown on the right.

10

0
Prysm Oblong Bluescape Microsoft

PRYSM
About Prysm

Prysm is a leading provider of cloud-based, digital workplace solutions to many of the


worlds largest global enterprises. The Prysm digital workplace platform drives a new era
of digital transformation and enterprise agility. By enabling individuals and teams to
explore all their data, content, applications and tools on hyper -visual, always-on digital
canvases, Prysm ignites innovative thinking, drives decisions, accelerates productivity
and transforms presentations into experiences. Customers using Prysm benefit from an
open, enterprise-grade solution that integrates with existing collaboration tools and
scales to hundreds or thousands of users.

Founded in 2005 in the Silicon Valley, Prysm has over 450 employees with offices
worldwide. Learn more at prysm.com.

PRYSM
UNITED STATES INTERNATIONAL

SAN JOSE - HEADQUARTERS BANGALORE FRANKFURT


HOUSTON
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Prysm Locations

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CHICAGO NEW YORK DUBAI
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VISIT www.prysm.com

+1.408.586.1178
PRYSM 1.877.99.PRYSM

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