Professional Documents
Culture Documents
PLACEMAKING
IMAGINED BY THE COMMUNITY
AUT 2016 A project coordinated by the University of Washington Livable City Year,
the City of Auburn, and Community, Environment, and Planning
ACKNOWLEDGMENTS
We would like to thank Jeff Tate, Stephanie Seibl, and the rest
of the City of Auburn, and also the Livable City Year team for
making this project possible.
Thank you,
Allie Bull Alex Clark Ariel Delos Santos Kevin Merrill Christian Read
Kassidey Short Sophie Solomon Ruby Stacy Melissa Torres Allan Vann
CONTENTS
Introduction 5
Executive Summary 7
The Survey 13
Mapping 17
Defining the Problem 24
Recommendation List 25
PHASE ONE 26
PHASE TWO 28
PHASE THREE 39
Moving Forward 54
Conclusion 57
4
INTRODUCTION
Context & Purpose
5
Project
7
This report is a presentation sense of connection to the larger City
of research done by a team of of Auburn, and what Auburn officials
Community, Environment and can do to facilitate a stronger sense of
Planning students at the University connection. This research is applied to a
of Washington as part of the City of set of placemaking recommendations put
Auburn Livable City Year Program. together for the City of Auburn to better
This research centers around create a sense of individual community
the question of sense of place in identity, and a stronger connection to
Auburn, whether current residents Auburn more generally.
feel a sense of connection to their
assigned neighborhood, and a
8
Methods Initial Research Survey
In order to put together a set of We began this process with a literature We then completed our survey and
recommendations that best fit the City review to assess best practices in survey mapping exercise collecting 49 surveys
of Auburns needs, we chose to center and mapping techniques within the and 28 mapping exercises. These results
our process around an understanding sphere of planning. We took these best showed a lack of connection to sub-
of community sentiment and feedback practices, and used them as a foundation communities, or at least the names and
in regards to their spatial and emotional for constructing survey questions and designations of sub-communitys by the
connection to their neighborhoods our mapping exercise to best allow for city, as well as the larger Auburn. These
within Auburn, and the City of Auburn open responses that focused on sense results confirmed that residents tend to
more generally. You will see this choice of place, and perceived neighborhood spend money and leisure time outside
reflected in our placemaking definition. boundaries. of Auburn. These results do not, though,
In order to do so, we completed a survey show a lack of interest and desire for
and mapping exercise with Auburn engagement on the part of residents.
residents. These exercises were aimed at It became clear while surveying that
getting a sense of current conceptions of Auburn residents have an interest in
Auburn and sub-communities within the making Auburn a more cohesive, and
city, and current conceptions of spatial livable, place.
location in terms of neighborhoods.
9
SUMMARY OF FINDINGS
In looking at both our mapping and surveying together, it is clear that there is a
disconnect between Auburn residents living in sub-communities, the downtown, and city
officials.
In looking at both our mapping and From these findings, we have created a Our recommendations are split into four
surveying together, it is clear that there is list of recommendations to improve the phases, beginning with phase 1, and one
a disconnect between Auburn residents sense of place within the sub-communities on-going phase. Phase 1 represents initial
living in sub-communities, the downtown, and entire community of Auburn. These steps at creating a sense of place within
and city officials recommendations are: Coffee with Your the community of Auburn. From there,
Local City Planner, Community Benefits Phase 2 and 3 represent more long-term,
We found that Auburn residents Program, Neighborhood Matching Fund though still manageable, placemaking
do not identify with their assigned Expansion, Plaza Redesign, Vacant Spaces steps. Our recommendations for
neighborhoods, and do not identify with Program, Signage and Branding, and engaging with the Muckleshoot fall into
downtown Auburn. There is, though, Muckleshoot Engagement. Implementing an on-going category, though all these
a desire for a livable city, a desire for a these recommendations will facilitate projects should be on-going, because
strong sense of place, and a desire for a a stronger connection to place within this relationship is one that should
connection to downtown and to the city smaller neighborhoods, and a stronger be continued throughout all of these
government. connection to the City of Auburn among processes.
residents.
10
What is Placemaking?
To better understand the types of recommendations that This definition was chosen by our team after completing
we needed to make with the City of Auburn we researched a literature review because it centers the community, and
thoroughly the definition of placemaking. Across the grounds placemaking as a process that is collaborative, and
sources that we analyzed we found that placemaking is a interacts with the physical, the cultural, and the social. We
concept in urban planning that has to do with community believe that placemaking, in order to be successful, needs
involvement. Some research has been done that argues that to center the concerns of whom the programs and plans are
most placemaking projects fall short and are unsuccessful. for and affect most directly. This definition informs our own
In The Agile City for instance, author James Russell describes process with our survey and mapping exercise, and list of
how planners can avoid typical placemaking pitfalls by recommendations. The values of community-driven, inclusive,
paying attention to existing and surrounding elements in dynamic, and context-specific solutions are threads that
order to produce solutions that have the most potential for inform and run through all of the recommendations outlined
sustainability. below.
11
Placemaking DefinED
Placemaking
refers to a collaborative
process by which we can
shape our public realm in order to
maximize shared value. Placemaking
facilitates creative patterns of use,
paying particular attention to the physical,
cultural, and social identities that define a
place and support its ongoing evolution.
Placemaking should be community-driven,
inclusive, dynamic, and context-specific.
~ Project for Public Spaces
THE SURVEY
SURVEY QUESTIONS
Our survey consisted of fifteen questions, all crafted to engage with residents in an open and
conversational manner, and to facilitate responses that were honest and natural (See Appendix
A for full survey).
Questions included:
14
Results + Analysis
49 responses were collected between the teams. The survey they liked to spend time in. Most respondents did, though,
was conducted throughout the city and therefore a variety of note that they prefer getting their communications from the
neighborhoods were represented. We spoke with residents of city online.
Lea Hill, Lakeland, North Auburn, South Auburn, downtown
Auburn, and West Hill. Lea Hill was the most represented We asked residents what some of the first words that come to
neighborhood, though several people responded with mind when they of Auburn are. These responses are telling in
Auburn and did not provide a more specified neighborhood, terms of current conceptions of Auburn, and potential space
potentially indicated a lack of understanding of assigned for increased placemaking efforts. Most sentiments about
neighborhood boundaries. feelings of the state of Auburn centered around feelings that
the city is quiet and peaceful, that there is a lot of traffic and
The survey provided an opportunity to get open-ended and congestion, that there is a lot of perceived crime and drug use,
opinion-based responses from the residents of Auburn. and that there is incoming change in demographics some
These questions provided insight on whether residents feel a residents felt that these changes were good, while others,
connection to Auburn, and to their sub-community, as well as mostly older Auburn residents, were not okay with this
information about where they spend their money, and their change. Those who lived in Downtown Auburn focused most
feelings about the current state of Auburn. on these changes.
27% of participants said that they do not consider themselves
to be part of Auburn. Several respondents explained that Our respondents from Lakeland focused on diversity, while
this was because they did not interact with or spend time in also mentioning how parts of Auburn were unsafe. Most of
Auburn. 70% of participants did consider themselves to be the complaints about traffic and congestion came from Lea
part of Auburn, though are mapping exercise results provide Hill Residents. Lea Hill residents also frequently mentioned
important nuanced to the depth of this connection. When families and kids, as well as Green River College.
providing explanations, many stated that this was due to the
fact that they live, work, or attend school in the city. 25% of
respondents said that Downtown Auburn was a neighborhood
15
Many people commute for work or run errands in neighboring
communities, such as Kent, and Federal Way. However,
significant assets within Auburn include the outlet collection,
Fred Meyer, and Safeway. Additionally, we heard that residents
appreciate the amount of parks in the city and they enjoy
spending time at community centers, such as the library.
16
MAPPING
Conducting the Exercise
In order to determine if Auburn residents identify with the The mapping exercise was conducted at several different
neighborhoods defined by the city, specifically in a spatial sense, locations within Auburn, in order to get a variety of responses.
a mapping exercise was conducted. The intent of conducting Four locations were selected; Fred Meyer in downtown Auburn,
this exercise within the community was to determine how Goodwill, Lea Hill Park, and Les Gove Park. These locations are
the residents identify their neighborhoods and to see if those identified on the map below.
responses accurately match the neighborhoods recognized
by the city. This exercise also, like the survey, focused in part Two potential future sites for surveying include the Starbucks
of where residents spend money, as well as frequent routes at the Outlet Commons and Mill Pond Park. They were areas
of travel. suggested by city officials to the Auburn Connectivity team.
Official City of Auburn Neighborhood Map Mapping Exercise View from Google Maps
The following figures are maps of the City of Auburn. On the left is the map provided
by the city that depicts the designated Auburn neighborhoods. On the right is the The mapping exercise consisted of
map that was provided to participants in the exercise on which they outlined their several components:
own neighborhood. This map intentionally did not include the Auburn boundaries
in order to get an idea of the residents perceptions, without being influenced by the Outlining their neighborhood on a
official, city-recognized neighborhoods. map of Auburn
Determining where they run errands
A total of 28 surveys were analyzed for this project. Identifying frequently traveled routes
19
Mapping Analysis
20
Summary statistics of the exercise provide telling critically through the current governmental boundaries of
insights regarding how Auburn residents identify their neighborhood names.
neighborhoods. 14% of participants were able to correctly
identify a neighborhood in Auburn, not necessarily their It also became apparent that the residents tend to more
own. Furthermore, only 9% were able to identify their own often identify with smaller regions within the larger defined
neighborhood the same way the City of Auburn would identify neighborhoods. Their perceptions of their neighborhoods
them as. 32% of the participants were unable to name or often included just several blocks surrounding their homes, or
identify any neighborhood within the city. Responses were even just the residences themselves. These responses indicate
left unanswered or left with N/A, Not sure, etc. that the residents view their neighborhoods as significantly
smaller and more insular, compared to the perceptions of the
This mapping exercise proved to be a very effective tool for city.
determining how Auburn residents view their neighborhoods.
A very small portion of the respondents were able to define It appears as though the city divides the Auburn neighborhoods
their neighborhoods as defined by the city. based on large topographical features, such as Green River
or Highway 18. However, the residents identify them on a
While conducting the exercise, many participants had difficulty much smaller scale, based on close proximity to their homes.
identifying their neighborhoods on the map. It was common for Overall, it appears that there is a gap between how the city
the participants to look over the map for a few minutes before and the residents define neighborhoods, and a presence of
being able to identify their best approximation of where their neighborhood names that are well-known by the city, but not
neighborhood is located. This could potentially result from a necessarily by the community members. This is an area that
lack of connection to the downtown area, residents that do we recommend further research on.
not identify with the downtown area could be lacking a point
of reference within the city of Auburn, though we suggest that
is speaks to a larger issue of residents not identifying with their
assigned neighborhood names or spatial boundaries. This
is a very important finding, and perhaps cause for thinking
21
Capable of matching their
neighborhood name and
location within the designated
City of Auburn boundaries
Capable of naming a
neighborhood with the same
names as given by the
City of Auburn
23
DEFINING THE PROBLEM
24
RECOMMENDATION LIST
Short-Range Planning
PHASE 1
Coffee with Your Local City Planner
PHASE 2
Community Benefits Program
Neighborhood Matching Fund
Plaza Redesign
MID-Range Planning
PHASE 3
Vacant Spaces Storefront Program
Signage and Branding
ON-GOING
Muckleshoot Engagement
LONG-Range Planning
25
PHASE ONE
26
This program is simple, but it is imperative to the success of
LOCAL CITY PLANNER This program is centered around a city of Auburn official we
Short-Range | Quick | Easy are suggesting urban planners, but this could be extended to
other city staff visiting a coffee shop or public gathering place
in each sub-community once a month or once every other, on
Regular office hours hosted by city planners and community the same day of the week. A planner would sit in the coffee
engagement officials at coffee shops or community locations shop for two hours, at least, and serve as an open resource to
throughout each sub-community in Auburn once a month to community members. Community members are able to come
create a genuine connection between community members with questions, with feedback and with ideas, and share them
and government officials. with their planner, effectively creating a connection between
city staff and those who planning decisions affect, while also
Throughout surveying and completing of mapping exercise, providing space for city officials to solicit feedback about new
it became clear that Auburn residents have strong opinions ideas in an unstructured, open, and comfortable setting. This
about their communities, but do not necessarily have the program centers around city officials, specifically planners,
space to share them, in an accessible way, with city officials. It be in communities regularly, meeting community members
also became clear that there is a gap between city perception where they are at, and demonstrating to community members
of sub-communitys, and community-members perceptions. that the city is truly listening to their concerns, and is there for
It seems that community members have ideas, and have them.
opinions but that these opinions never make it to city of
Auburn offices, and to decision makers. It also is clear that Locations of Coffee with Your City Planner should be posted
there are resources for Auburn residents, but that these publicly on the City of Auburns Facebook and Twitter feed, but
resources may not be currently leveraged to make successful also spread widely throughout neighborhood organizations
and vibrant places. Coffee with Your Local City Planner is a surrounding the location of each session. Keeping these
simple way to bridge these gaps. sessions on the same day, on a monthly or bi-monthly basis
creates an expectation and will bring awareness as the
program goes on. Following through on each intended date is
imperative to ensure trust among
community members.
27
PHASE TWO
28
COMMUNITY BENEFITS PROGRAM
MID-RANGE | ECONOMY BOOSTER
A local card or app that incentivizes shopping at By creating a rewards system for spending locally, more
local businesses will stimulate business and business money will stay in the community. According to supportland.
development in downtown Auburn, creating a tie to the core com, local businesses can Recycle much of their revenue
of the city, and keeping money in Auburn. (about 3x more than national chains) back into the local
economy Help to sustain walkable town centers which
Based upon survey results and the mapping exercise, it reduce sprawl, car use, habitat loss, and pollutionGive
became clear that many residents shop outside of the City of communities a one-of-a-kind, distinctive character and have
Auburn. People would go to Covington, Kent, or Federal Way a broad range of product choices Create more jobs locally
to do their shopping. Auburn is not considered a place to and, in some sectors, provide better wages and benefits than
shop or buy food. Strengthening the local economy is in the chains do.
interests of the city and all of its residents. Some cities have
programs to help strengthen to local businesses. Strong local Robust economies and city centers are important parts of
economies and businesses can help create more robust and strong communities, and this idea could help to draw people
busy hubs in cities. This helps lead to a sense of ownership and their spending back into the city and neighborhoods.
and pride in ones community.
29
PLAZA REDESIGN
DOWNTOWN ACTIVATION
This suggestion centers around the activation of public space The Project for Public Spaces, an online resource on
to create more engaging and memorable experiences. The placemaking, emphasizes the importance of well-designed
following analysis will focus specifically on the plaza outside public plazas and parks. They argue that, a great urban park
of City Hall, but the concepts could be extended to any open is a safety valve for the city, in which people living in dense
space or park in the city. urban areas can find breathing room. While a poorly planned
or maintained park can a place of fear and danger, thus
Surveying Auburn residents about their perception of the repelling people, business, and investment. A great square, on
downtown area revealed two key issues that could be solved the other hand, can be a source of civic pride, and it can help
by strategic public space design. The first common response citizens feel better connected to their cultural and political
from residents was that they felt there was a lack of fun and institutions. Maximizing the potential of Auburns open
entertaining activities to do in downtown Auburn. We also spaces will be a critical step in creating a sense of connection
found that most participants could not identify a central to the City of Auburn among residents spread throughout the
location or image that was representative of downtown sub-communities, and creating a sense of excitement about
Auburn. The open plaza space outside of City Hall presents an downtown Auburn as a central hub.
opportunity to create a memorable and engaging space that
can serve as a central gathering point and key representation
of downtown Auburn.
30
The Power of 10 Theory
The Power of 10, a placemaking theory about cultivating dynamic and active downtown core, and create connection
excitement about public spaces, theorizes that a successfully to sub-communities throughout the city. Within the context
designed city will have 10 general locations for people to of this specific recommendation, the general location would
spend time in, 10 specific places in each location for them to be downtown Auburn, the specific place would be the plaza
go, and 10 activities in each place for them to engage in. All of directly outside of city hall, and the plaza would therefore
these spaces should be engaging, dynamic, and well-designed. need to be filled with at least 10 engaging activities.
Applying The Power of 10 to the context of the City of Auburn
provides a way to think through how to best stimulate a
31
Recommendations
Dynamic Seating
Visuals
Interactive Activities + Entertainment
32
(The Alley Project, n.d.) (Daring Ideas, n.d.)
These activities can range from extravagant to simple, and color, and a place to sit and play. Some possible additions to
do not necessarily need to entail large budgets or massive the plaza that we suggest are a life-size game, brightly-colored
redesigns. They can be something to do, something to look at, and moveable seating, a small stage, and food trucks. These
or somewhere to sit there is possibility for simple changes that are basic, but serve as easy, first steps to better creating
fit into the framework of The Power of 10. The general design excitement about coming to downtown Auburn, spending
of the plaza is already quite successful. The large entrance is time in downtown Auburn, and even spending money in
inviting and points towards the City Hall. The concrete ground downtown Auburn.
is clean, flat, and bright. The grass terraces provide texture,
33
DYNAMIC SEATING
Within this plaza, there are a few black moveable chairs allow users to customize
metal benches and tables at the edge their environment and the bright colors
of the space. These seating options, as would attract them to the plaza and
well as the bench seating along the grass create a memorable impression. The
terraces, are a way to get residents into Project for Public Spaces buildings on
the plaza, but currently fail to create a this in their own studies, and found
dynamic and inviting atmosphere within that seats are the best design choice
the space, and there are currently not when compared to benches because
enough of them to create a welcoming they are comfortable, inexpensive, and
environment. Within placemaking arrangeable. Adding much more seating,
research, there is a strong emphasis that is colorful, comfortable, and movable
across scholars and practitioners that is key to activating this plaza.
movable and brightly colored seating
brings activity to public spaces. The
VISUALS + LIGHTING
Installing attractive light and heating
fixtures would allow the plaza to be used
at night and during colder times of the
year. Activating the space at all times
helps to create a more central gathering
spot, becoming a stronger placemaking
fixture for the city. The nighttime
hangout space could also encourage
people to spend more of their evenings above is an example from Plaza de Cesar
downtown which would increase local Chavez in San Jose which used large
restaurant and store traffic. The lighting heated cubes and string lights to create a
could create a stronger sense of safety welcoming environment at night. To the
as many residents voiced concerns about right, is an alley activation on Granville
lack of lighting in our surveys. The picture Island, B.C. in Vancouver.
GAMES
A life-size game would be an entertaining
and unique way for people to engage
with their community members. A game
like this would appeal to guests of all ages
and create activity in and excitement
about downtown Auburn. The type of
game could rotate every few months to
provide variety and encourage people to
come back often. In conjunction with a
life-size game, smaller games can be put
in as well. To the right, we have examples
of an outdoor library, chess, and others.
1 2 3
ACCEPT QUARTERLY + PUBLIC OUTREACH + CREATE STRONGER
APPLICATIONS HOST INFORMATION SESSIONS WEB PRESENCE
The current model for Auburns NMG It is possible that many people in Auburn The current NMG in Auburn is inaccessible
claims that the applications are only are unaware that this grant exists and is it is hard to find online, and the PDF that
accepted once a year until the grant runs available to them. Two ways that the city describes the grant is dense. Creating a
out. The most recent application due could improve that awareness is to reach separate web page on the City of Auburn
date was either May 23rd, 2016 or June out to neighboring organizations that that is easy to find from the home page,
10th, 2016 (two different dated posted may be able to actively participate in the with a frequently asked questions that
on different documents) with no 2017 grant. It would also be constructive to host clearly outlines steps for applying is
date posted. Opening up the application informative sessions in person and online, imperative to ensuring a strong number
period to be quarterly to provide more through webinars seminars conducted of applicants. The City of Redmond has
opportunity for people to apply. The online, about the NMG to help people a strong example of a FAQ section that
limited application deadline can make it understand that is grant exists, what could be applied to the context of Auburn.
impossible for time-sensitive events to kind of projects it could fund, and how
participate, many events are not planned they can apply for it. These informational
that far in advance. The summer deadline sessions should be held throughout
also excludes any events happening in the city in each sub-community. These
the first half of the year. That being said, informational sessions should be held at
it may be in the best interest of the grant various times throughout the day so that
to reserve more funds for the spring and residents with different schedules can
summer quarters where there would find one that best meets their timeframe,
likely be more requests. and should provide childcare.
37
There are six ways
that we would like to suggest that the NMG be expanded:
4 5 6
MAKE THE PURCHASE OF ALLOW FOR INDIVIDUALS TO REQUIRE APPLICANTS TO LIST THEIR
FOOD ELIGIBLE PARTICIPATE NEIGHBORHOOD AFFILIATION
Many neighborhood activities and events Currently the NMG is only available to Including a check-box question that
are successful because of the work of the recognized groups and organizations. If requires applicants to choose their
volunteers that make them possible. An the eligibility was expanded to individuals, neighborhood as assigned by the city of
effective way to recruit volunteers and to it may invite a more diverse and Auburn reinforces connection with those
keep them going all day is to provide food underserved demographic of Auburn. It sub-communities. This may be the first or
for them. An example would be hosting is not unusual for NMFs to be open to only time the residents may have looked
a neighborhood cleanup event where only groups and organizations because at their position in their neighborhood
volunteers usually take a few hours out of financial and insurance reasons. as defined by the City of Auburn. By
of their weekend morning to meet up Auburn may be able to change that by providing the options for the applicants,
and help beautify an area by removing developing a list of organizations that it is possible that a greater neighborhood
any garbage, etc. There is no better way may be willing to take on NMG projects identity could be fostered.
to motivate volunteers, keep spirits up, proposed by individuals. This could allow
and maintain energy levels than to offer a citizen of Auburn to pitch their project
some complimentary snacks and coffee. to participating organizations that may
It can be encouraged that the food is be interested in supporting them in a
purchased from local vendors and made NMG.
to have some kind of connection with the
event itself.
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PHASE THREE
39
VACANT SPACES STOREFRONT PROGRAM
REVITALIZATION | CREATIVE PLACEMAKING
Activating vacant spaces through art and pop-up businesses There are currently many vacant spaces in downtown Auburn,
to create a lively and active downtown Auburn, and facilitate especially lining the main downtown core on East Main Street.
small business creation and growth in vacant spaces. This program provides a way to make use of these spaces,
and facilitate small, locally-owned and operated business
In describing the foundation for this project, the city of development in downtown Auburn. This is important for two
Auburn expressed a need for an Auburn-wide community reasons. First, it begins to draw in current spending that is
identity. Creating a strong sense of a unique downtown core leaked to neighboring areas, keeping money in Auburn. This
is imperative to creating an Auburn-wide identity. In order has been highlighted as a key concern for Auburn officials,
to effectively draw residents to downtown and to create a and, in speaking with residents, is something that residents of
connection to Auburn, the city of Auburn needs to provide Auburn are also concerned about. A project of this sort also
an experience that is unique, and different from the retail provides a way to activate empty strips of ground floor retail
cores that exist in surrounding areas. This recommendation space in new developments along East Main and throughout
provides an innovative and dynamic way to create a unique downtown Auburn.
sense of place in downtown Auburn.
This program also provides another opportunity for the city
This recommendation builds on the current public art lining of Auburn to support local residents. Calls for artists for
East Main, and the storefront art space in front of the City this program, and proposals for pop-ups should be sourced
of Auburn building on East Main. It is clear that downtown exclusively, if not primarily, from residents from Auburn, with
Auburn is already in part, being activated through art, and this special attention made to engage neighborhoods outside of
program provides a way to build on that to create a thriving the central core that are not currently connected to Auburn.
downtown core that is inclusive, community-driving, and
dynamic.
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FOUR CORE SUGGESTIONS
TO ACTIVATE VACANT SPACES
A STOREFRONT ART PROGRAM that uses vacant storefronts, A POP-UP PROGRAM that helps facilitate business
or under- or un-utilized storefronts, cleans them, and uses development in downtown Auburn by providing support to
them as a venue to showcase local artists and their work. businesses currently attempting to get off the ground. The
storefronts program can serve as a precipice to this artists
that first begin in a storefront can then take over the space
completely as a studio, gallery, or store.
FOUR CORE SUGGESTIONS
TO ACTIVATE VACANT SPACES
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NEXT STEPS FOR VACANT SPACES
These suggestions involve multiple steps. They will involve, as a preliminary assessment:
Calls for Artists and marketing about the program Developing a structure for next steps
43
CASE STUDY
New Haven, Connecticut is home to 125,000 residents, within Auburn. They negotiated with key stakeholders and
11,000 of which are students. The historic city center of New property owners to use retail spaces for an initial 90 days as
Haven underwent redevelopment in the 1980s, bringing with part of the program.
it 311 apartments and ground floor retail. The residential
components of this downtown development were successful, Within the report to the NEA the describe this process:
but retail components were not as much so. Specifically in They undertook outreach to property owners and negotiated
the context of New Haven, the national recessional in the with them for existing and new retail spaces, and for reduced
late 2000s exacerbated what was already a sluggish local or in-kind services. Once they selected entrepreneurs from a
economy and left an increased number of empty storefronts pool of applicants, DACT provided administrative and logistical
throughout the city (National Endowment for the Arts). New support to develop their retail spaces, helping them to procure
Haven identified that the first step at revitalizing the area was insurance and navigate legal issues. To promote the program
increasing foot traffic and making the city more active. The throughout the community and city, DACT organized several
problem of empty storefronts is one that we see in Auburn. events, including a citywide open studios program, an arts
The steps taken by New Haven to activate the area should festival, and an exhibition.
be used as a framework for creating Auburns own storefront
program. Project Storerfronts has great success. Margaret Bodell, Art
Consultant for DACT, highlights the community engagement
In response to these concerns, New Havens Department of element of this program. She said, One of the wonderful
Arts, Culture, and Tourism (DACT) created Project Storefronts, side effects of our program was the sense of community we
a program that fills empty retail spaces with with galleries, created in the spaces we inhabited (NEA). Combining the
studios and arts-related offices, creating low-budget ways Storefronts program with an art walk program called First
for entrepreneurs to test business plans in real condition. Friday on the 9, not only provided artists and other relative
This project was developed in collaboration with the Office of entrepreneurs with critical business and retail experience, but
Economic Development, and an organization that provided our locations became a hang out space in the best sense of
small business counseling and fiscal support, something that, the phrase (NEA).
in the future, would be a good recommendation for partnership
44
CASE STUDY
45
CASE STUDY
The Open Spaces in Chattanooga was run by The River City Company, an organization that centers around activating downtown
Chattanooga, in partnership with the City Center, the Tennessee Arts Commission, and the Lyndhurst Foundation. As part of this project
they created a strong online presence and a map house on their website that highlights current works this is key in spreading the word
about a program of this sort.
Chattanooga is home to 176,588 residents and both the Level 2- Moderate Level Interactive and Light Animation: 17
University of Tennessee and Tennessee State University. storefronts
Chattanooga faced a similar concern we see now in the city 1. Budget: $1,000-$2,000 (includes materials & compensation)
of Auburn, around how to create a sense of identity within 2. Interactive for each passerby- ex. pedal-powered animation,
the City Center. The goal of this program was to cultivate projection, linkable social media, musical interaction
an identity around the city center, and continually engage 3. All media forms welcome
community members throughout the process. 4. Provide examples for changeability if applicable
5. Preexisting works allowed
The Open Spaces Project allows more space for more
permanent or more involved installations within storefronts. Level 3- Display Art: 17 storefronts
They split their application cycles into three levels High 1. Budget: $400 (stipend)
Level Interactive, Moderate Level Interactive, and Display Art 2. Original still art, lighting, modeled repurposed material,
each with different levels of budgets, High Level being the sculpture, lighting, 3-D printed material, digital
largest. Display Art, and Moderate Level Interactive are most 3. Non-traditional materials are encouraged
adaptable to the context of Auburn. They describe these levels 4. Preexisting works allowed
as follows:
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CASE STUDY
47
CASE STUDY
The San Francisco Arts Commission put together a FAQ report to better aid organizations and government looking to implement
their own storefronts program. Their report highlights that it is often difficult to get property owners to participate, the importance
of creating a mutually beneficial relationship with property owners, and the necessity of insurance.
48
CASE STUDY
49
SIGNAGE & BRANDING
CREATIVE PLACEMAKING | OWNERSHIP
Strengthening neighborhood identity can be achieved through the exercise tasked the participants with identifying their
the implementation of a strategic signage program. neighborhood by name. An analysis of the mapping exercise
revealed that there is not a cohesive spatial neighborhood
This recommendation is based on the use of sub-community identity in any of the surveyed areas, specifically those
branding as a method of neighborhood identification and small- who lived in the North Auburn, Downtown, and Lea Hill
scale placemaking. Residents living in Auburn can potentially neighborhoods. Though there is not enough evidence to
experience a variety of conflicting neighborhood identities. suggest that residents more closely identify with housing
The city of Auburn is primarily a mixture of suburban and rural development sub-communities, there is a wide breadth of
areas, with an urbanized downtown core. The suburban areas literature suggesting that intentional, cohesive neighborhood
on the outskirts of the city have ample housing developments, branding has positive effects in community placemaking.
advertising small sub-communities such as Hazel View,
Vintage Hills, Mountain View, Viewridge, and more. Residents Our recommendation for an intentional, cohesive
driving through or past these neighborhoods are immediately neighborhood branding and signage program will help
welcomed with a large sign indicating the name of the sub- reinforce topographic edges between neighborhoods through
community, as named by developers. However, there is little a community-based and neighborhood-specific development
indication for the neighborhood boundaries as identified framework. This will aid in the creation of environmental
by the City of Auburn. The potential discrepancies in spatial legibility. Environmental legibility, as described by Kevin Lynch,
neighborhood identity due to the various messages relayed is the extent in which residents are able to recognize parts of
by the built environment infrastructure (i.e. with housing a city (1960). Signage as wayfinding tools has the opportunity
development signage or with the lack of neighborhood to aid residents in their spatial orientation and environmental
identification as outlined by the City of Auburn) provided the legibility by creating landmarks and geographic frames of
framework in which our mapping exercise operated within. reference (Arthur & Passini, 1992).
The mapping exercise was created in order to understand Each of the signage suggestions below follow the core concept
the residents perspective on the spatial conception of their of a cohesive signage program rooted in the core tenants
neighborhoods and how it compares to the neighborhood of placemaking: community-driven, inclusive, dynamic, and
boundaries as identified by the City of Auburn. Furthermore, context-specific.
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CASE STUDY
COLLABORATIVE BRANDING
Collaborative branding utilizes both ownership and involvement, creating a
creative placemaking and community stronger neighborhood identity.
engagement as tools. Creative
placemaking through signage is not Collaborative art can easily be integrated
limited to physical signs; signage can be into signage and landmarks. By building
extrapolated to the arts sector to include connections between artists/community
local, community-specific art pieces as members and the city, the perceived
landmarks. Landmarks play a key role in involvement of city officials in the
placemaking and fostering neighborhood wellbeing of its residents is further
identity (Arthur & Passini, 1992). Signage established.
as a channel for creative placemaking
allows for a break in the spatial and
cognitive dissonance in terms of place;
creative signs allow for better community
FHWA GUIDELINES
A potential barrier to implementing a merely to provide equivalent visibility and type of signage could vary drastically
creative neighborhood signage program when using the same uppercase letter surrounding the highway as opposed to
is the possibility of the signs not being height (p. 10). a slower, arterial road. Visibility testing
in compliance with the City of Auburn or would need to be completed in order
Federal Highway Administration (FHA) A case-study completed by the Florida to address the differences in speed and
design guidelines. The FHA states that Department of Transportation for the visibility.
all signs on public roads must be written implementation of the Futura typeface in
in Standard Alphabet typeface (Garvey, Miami Beach, Florida was mainly focused The general guidelines provided
2007). Only two exceptions have been on testing visibility from a drivers by the FHA can also be applied to
made as of 2007; these were granted perspective. This testing could prove signs downtown. The City of Auburn
for contrast highway signs and National to be beneficial if the City of Auburn currently has design guidelines for the
Park Service signs, after completing had intended to change the typeface downtown core; those guidelines could
an evaluation of their level of visibility. to appease to a more aesthetically be used in conjunction with creative and
However, [t]he criterion for alternative unique signage implementation for each collaborative placemaking strategies,
typefaces on wayfinding signs is less neighborhood. With Highway 18 proving while also emphasizing local landmarks
stringent than for highway signs, being to be a frequently traveled route, the size and pedestrian-ization.
CASE STUDY
The purpose of streetscape signage, including gateway markers and directional (wayfinding) signage, is to provide an overall image
of a neighborhood or district, mark edges or entry points, and give information about directions, destinations, or the neighborhood in
general (San Francisco Better Streets, n.d.).
The City of San Francisco uses a streetscape signage hierarchy is not imposing a false image on the neighborhood. In order
in order to help aid placemaking efforts. The hierarchy, from to be effective, it is suggested that gateway signs be located
most prominent and central to least prominent and more at defined entry points to a district or a neighborhood, or
common, is as follows: transitions from one neighborhood or district to another. They
Gateway Markers (neighborhood or district entry elements) may also be appropriate at areas where a freeway becomes a
Interpretive Signs surface road, or where there are other significant changes to
Directional/Wayfinding Signs the roadway, land use, or building form (for example, where a
Standard Street and Transit Signs major roadway becomes a quiet residential street) (n.d.).
Site context plays an essential role in the development and Neighborhood orientation signs operate as placemaking
design of streetscape signage. Gateways, or neighborhood markers and wayfinding signs. By clearly stating the name
entry elements, play a distinct role in placemaking due to its of the neighborhood, providing geographic context of the
prominent nature. To ensure effective placemaking strategies, neighborhood, and indicating a list of destinations, the
the gateway must foster a community image, not create it. neighborhood orientation signs help anchor the spatial
Through creative placemaking and completing outreach with conception of each neighborhood, while also promoting
local artists and community members through a call for walkability and in turn, promoting the local economy.
artists, community meetings, etc. it is ensured that the city
52
CASE STUDY
The purpose of streetscape signage, including gateway markers and directional (wayfinding) signage, is to provide an overall image
of a neighborhood or district, mark edges or entry points, and give information about directions, destinations, or the neighborhood in
general (San Francisco Better Streets, n.d.).
The City of San Francisco uses a streetscape signage hierarchy is not imposing a false image on the neighborhood. In order
in order to help aid placemaking efforts. The hierarchy, from to be effective, it is suggested that gateway signs be located
most prominent and central to least prominent and more at defined entry points to a district or a neighborhood, or
common, is as follows: transitions from one neighborhood or district to another. They
Gateway Markers (neighborhood or district entry elements) may also be appropriate at areas where a freeway becomes a
Interpretive Signs surface road, or where there are other significant changes to
Directional/Wayfinding Signs the roadway, land use, or building form (for example, where a
Standard Street and Transit Signs major roadway becomes a quiet residential street) (n.d.).
Site context plays an essential role in the development and Neighborhood orientation signs operate as placemaking
design of streetscape signage. Gateways, or neighborhood markers and wayfinding signs. By clearly stating the name
entry elements, play a distinct role in placemaking due to its of the neighborhood, providing geographic context of the
prominent nature. To ensure effective placemaking strategies, neighborhood, and indicating a list of destinations, the
the gateway must foster a community image, not create it. neighborhood orientation signs help anchor the spatial
Through creative placemaking and completing outreach with conception of each neighborhood, while also promoting
local artists and community members through a call for walkability and in turn, promoting the local economy.
artists, community meetings, etc. it is ensured that the city
53
MOVING
FORWARD
54
MUCKLESHOOT ENGAGEMENT
BRIDGING COMMUNITIES | FOSTERING RELATIONSHIPS
Including the Muckleshoot Tribe in placemaking efforts in a respectful way creates a more
inclusive framework for placemaking in Auburn, and is essential to successful placemaking
efforts.
55
PLAZA REDESIGN SIGNAGE & BRANDING
The first idea goes along with our suggestion for the plaza Putting native names for streets and neighborhoods along
redesign. Within the plaza, we suggest the inclusion of a central with their current names would recognize the rich history
landmark to honor the history of Auburn. We suggest a call to of Auburn and work to include Muckleshoot residents in
Muckleshoot artists to design a central landmark to be placed placemaking efforts. Port Angeles, Washington successfully
in the square. A Native art piece pays respect to the history implemented a project of this sort recognizing the Klallam
of the peoples who have inhabited these lands for thousands people who have lived there for over 10,000 years. This is
of year and helps to bridge the current gap between the City fantastic way to cultivate a stronger sense that Natives are
of Auburn and the Muckleshoot tribe, by showing the cities recognized and part of the community.
recognition of their neighborhoods, and creating a space
for honoring native culture. This bond with our indigenous
neighbors is vital to creating the conditions for a resilient and
respectful community and sense of place.
We recommend having Muckleshoot Elders involved in the Our last idea would be to constantly seek collaboration with
opening ceremonies of City parades and events to welcome the Tribe in everything if possible. It is vital in the future to
people to the land. There are understandable tensions that work together with all neighbors in Auburn.
exist due to the history between the Tribe and the people who
settled these lands. These tensions can be healed by building
a collaborative relationship with Tribal elders. There are many
tribes that compose the Muckleshoot, and more that used to
inhabit the Auburn Valley, and this would be a wonderful way
to pay homage to those whose ancestors lived on this land
going back thousands of years, and better make Auburn a
space of inclusion.
56
CONCLUSION
57
FINAL WORDS
58
WORKS CITED
Art in Storefronts. San Francisco Arts Commission. Web. Moncler, T. (2005). The Klallam Language Program (Rep.).
Denton, TX: University of North Texas Press.
Arthur, P., & Passini, R. (1992). Wayfinding: People, Signs, and
Architecture. Whitby, ON: Mcgraw-Hill Ryerson Limited. Open Spaces Program Overview. Open Spaces. Web. 10
Building Communities Through Place Making | PlacePartners. The Project for Public Spaces. The Power of 10 : Applying
Web. Placemaking at Every Scale - Project for Public Spaces. Project
for Public Spaces. Web.
Creating the Future Youve Imagined: A Guide to Essential
Planning: Appendix 10, 6 Ways to Describe Your Community. The Project for Public Spaces. The Lighter, Quicker, Cheaper
The Library Development Guide Series. Transformation of Public Spaces - Project for Public Spaces.
Project for Public Spaces. Web.
Food and Agriculture Organization. Advantages and
disadvantages of survey methods. Food and Agriculture The Project for Public Spaces. Equitable Placemaking: Not the
Organization. Web. Ends but the Means - Project for Public Spaces. Project for
Public Spaces. Web.
Hopper, F. (2016, February 29). Bilingual Street Signs
Herald a New Era of Language Revitalization. Indian The Project for Public Spaces. A DIY Guide to Placemaking in
Country Today Media Network. Retrieved from http:// Your Neighborhood - Project for Public Spaces. Project for
indiancountrytodaymedianetwork.com/2016/02/29/bilingual- Public Spaces. Web.
street-signs-herald-new-era-language-revitalization-163552
The Project for Public Spaces. What is Placemaking - Project
Ishimaru, A., & Lott, J. (2015). Users Guide for Road Map Family for Public Spaces. Project for Public Spaces. Web.
Engagement Survey: Data Inquiry for Equitable Collaboration.
Seattle, WA:University of Washington. Project Storefronts New Haven. Project Storefronts New
Haven. Web.
Lau, Clement. Finding Out What People Want. UrbDeZine Los
Angeles. N.p., 10 Mar. 2016. Web. Russell, James S. Placemaking Is Mainly Bogus. Jamessrussell.
net. 8 Apr. 2015. Web.
Lynch, K. (1960). The Image of the City. Cambridge, MA: MIT
Press. San Francisco Better Streets. Signage. Web.
Seattle Office for Civil Rights. (2009). Inclusive Outreach and
Public Engagement Guide. City of Seattle.
2. What are some of the first things that come to your mind when you think of Auburn--Can
you give me five words or phrases that capture your thoughts?
APPENDIX A: Survey
4. Do you feel that Auburn has a unified identity? Can you say more about that?
5. When you are not at work, school, or home, how and where do you spend your time?
6. Do you shop, run errands, or eat out in Auburn? If yes, what neighborhood(s) do you go
to?
13. What are 3 things you would like to see in Auburn that you dont currently see?
14. Are there neighborhoods that you like to spend time in? Which, and why?
15. Are there neighborhoods that you dont like to spend time in? Which, and why?
APPENDIX A (continued)
Demographic Questions
1. What is your age range: 10-20, 21-30, 31-40, 41-50, 51-60, 61-70, above 70
2. How would you define your race and ethnic identity?
3. How long have you lived in Auburn?
4. What is your household size? Are there children in your house
Mapping Exercise
Problem: Finding a balance between unifying One Auburn Perhaps there is a disconnect between city of Auburn
and recognizing and reinforcing individual neighborhood branding and community vision
identity. City of Auburn website is not necessarily transparent or
accountable
Strengths (What are our major internal strengths?) City of Auburn planning and engagement meetings are
Current existing infrastructure for events that bring not happening on residents turf and are not currently
residents together working to eliminate barriers to attendance
Existing downtown/town center layout Lack of community member inclusion in discussions to
Seems to be an increase in small local businesses in solutionize problems (e.g. South Auburn)
Auburn downtown that are gaining popularity
Existing Sounder train infrastructure located in downtown Opportunities (What external opportunities do we have?)
Auburn Millennial populations general trend to live in high density
Progressive team of city of Auburn employees who are environments
excited about this work, and open to feedback Space for more businesses
Population is young
Weaknesses (What are our major internal weaknesses?) Existing Sounder train infrastructure located in downtown
Lack of interface between between city officials and Auburn
residents throughout all Auburn neighborhoods, Potential for relationship with Muckleshoot tribe to build
especially those that the city believes to be less connected on social capital
Lack of awareness of existing community connections on Current community structure that could be bridged
the part of the city together to strengthen One Auburn (while still honoring
Topography and geography landscape is and keeping individual community identity strong!)
compartmentalized and does not necessarily connect to Opportunity to foster relationship between people who
existing infrastructure are experiencing homelessness and other community-
Lack of existing businesses in Auburn that bring in members
business Potential to leverage social media to build community
Lack of existing transportation infrastructure for connections with the City of Auburn and to combine this
getting around the city of Auburn and moving through effort with physical promotion of events and meetings
neighborhoods to downtown (bike lanes, pedestrian Potential to engage community members in
paths, etc.) conversations about addressing problems facing Auburn
Lack of relationship with Muckleshoot tribe
Lack of a plan for addressing homelessness in the city of
Auburn
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APPENDIX E (continued)
75