Email To General Manager Dave Elario

Exhibit 2
From: Trivedi, Madhuri (GE Healthcare)

Sent: Thursday, November 15, 2012 1:04 PM
To: Elario, David (GE Healthcare)
Cc: Trivedi, Madhuri (GE Healthcare)
Subject: FW: information
Hi Dave Elario,
Resending this email again; its 2MB size. Thank you for your time.
Best,Madhuri

Sent: Saturday, November 03, 2012 6:20 AM
To: Elario, David (GE Healthcare)
Subject: information
Respected Dave Elario,
Hope your mother is feeling well now. I wanted to go over few things during our meeting.
There had been some security/configuration issues when I was testing Insite Exc-agent for remote
desktop was running on IPV4/IPV6 and also on multiple ports by default(so it is wide open for world to
access and hack the system). There was lots of investigation and solutions I worked on to address
these...but the project lead for that did not have any time scheduled for this. And was not helpful to
address this. I had several HITECH/HIPPA training before and have worked in Healthcare and know its
addresses confidentiality, availability and security of data. so I wanted to address this as it was crucial.
Old SOAP Network communication package test done by Dipti- SOAP package was a screenshot with a
binary data and not a soap xml package. When I corrected that to make sure we use SOAP package
which Bill B(mentioned to them through several emails/personal talks-Me and Bill Barbiaux/Curt Gran).
There was typo in link for back office Dipti sent in a message. We troubleshot that for an hour and half..At
the end Dipti got mad at me as she had to spent hour and half but it was her who had a typo not me.
Page 1 of 26
She started retaliation and giving hard time.
In Exc -Linux Operating system was an engineering drop and it had several libraries missing which created
so much issues(after I moved to RSVP) ; to such extent that program was halted for one month to
investigate connectivity and finally they found out that it is due to missing library in the OS. When I failed
this test for connectivity they thought why I cant execute the test- and passed it---which was actually
failing and stopped program as mentioned above for missing library. So instead of addressing and
investigating why its failing; LSD and PL(mentioned this to manager also) they were over confident and
took Windows and Linux as same when its apples and oranges. & created problem for me.
So instead of addressing/supporting these; they took it other way--..Is there any guidelines when
a person is (doing a right thing and still tech leadership/manager do not take that into consideration and
instead use it against) for us so that the person who brings this up and it is properly addressed and taken
care and the person does not get into problem for doing right thing...
Greg yelled at RSVP team manager and lead several times and at the end for no reason he did that to
me. David Mehring told me that he has temper problem. So I have moved my cube(also I wanted to stay
away from microwave)
ONLY Due to my work and support since December 2011 till date InsiteExc customers-OLE(more than
100 OLEs have used documentation I created for support) can access device remotely using XP/Windows
7 and IE8(they were struggling for almost 2 months to get that fixed). Still Dave M did not include Glyn
Livermore in asking feedback as he would have given nice good input about intra-personal skills. I have
attached one customer thank you email. I have few more of such tnx emails.
Getting data from DB for 1000 devices was taking 20 minutes to display on a screen( this design was
already done by other team members before I joined I dont know why LSD/architect or no one
reviewed before it was checked in). There was no query analysis done. When I was assigned a bug to fix
this issue; I needed a database software to run as admin and do analysis- manager/LSD mentioned that
other team members (who worked on it previously)never asked for database software and used Detroit
DB why you need that( I had to mention that there was no query analysis done and I am assigned a bug
to fix so I need that).
RSVP back office was not designed properly ; it was all done before I joined ..why no measure was taken
even from our resources and LSD side to have that not happen. Even XMPP component which our LSD
owned failed in a load testing. It is unfair to ignore all of these and divert all these to someone who is
not even involved in it.
I have created a file with all the emails and description about actually what happened.
Page 2 of 26
Doing right thing is what matter not pleasing people. I have always communicated nicely in a pleasing
way; people should understand enormity.
Due to all this people who report to core team and other GST team dont even report all good
work I do..Like my Exc support was never reported by the person in a quarterly review even
though they know that I am doing it while they report about other team member. Should not
things that actually happened should be reported.
This is short summary. I may send some remaining details later. I have worked in life science,
Electronic Med Records, Health insurance area and remote service- each day I come to work
excited forgetting all this behind but still others are not letting it go. When I am being blamed
for things I am doing right..I have told Dave M that I will improve my influencing skills going
on and I am already reading a book-and doing online courses.
I take ownership and deliver in agile (flexible to requirements and iterative) for projects from concept
through delivery; but all this is unnecessary friction- mentioning all this to manager during 10n1 also do
not do any goodare waste of time and energy and brings down my productivity because other people
are also reporting to them so they listen to them more even though its not right. I take work as a
worship.
Thank you very much for your time..
Documents attached:
Document Name Description
1. Insite2.0_3Q_2012.ppt - my support of InsiteExc
Take-Away: Added staffing to help investigate issues is helping to alleviate user

frustration with the app. We need to keep people assigned to this.
2. FW: Email the Facilitators Customer thank you and frustration when almost two months cant
connect to devices.
3. RE: Insite Exc Agent testing Dipti Patel wrote unprofessional email for no reason and sent
to all including customers when asked for a simple clarification.
4. Network packet analyzer SOAP package test was a screenshot and not SOAL xml package.
5. FW: 9.2.3 failing NW connectivity test I failed Dipti passed and later it stopped program for a
month because it was failed test case.
Page 3 of 26
6. RE: VNCserver forking its own copy issue - Remote server on Linux running on several ports issue
7. Re:VNC issue - VNC running on several ports.
--Forwarded Message Attachment--

From: Madhuri.J.Trivedi@ge.com
To: David.Mehring@med.ge.com
Subject: FW: Email the Facilitators - InSite 2.0 - Service Ops
Date: Tue, 20 Mar 2012 22:21:19 +0000
This is support central email..for Windows 7 IE 8 issue solving. FYI..
Best,Madhuri
From: Capilongo, Marco (GE Healthcare)

Sent: Friday, March 09, 2012 9:57 AM
To: Trivedi, Madhuri (GE Healthcare); Livermore, Glyn C (GE Healthcare); Polacek-Ryan, Missy (GE
Healthcare)
Subject: RE: Email the Facilitators - InSite 2.0 - Service Ops
This worked. Ill explain on the call.
Marco

Sent: March-09-12 10:29 AM
To: Livermore, Glyn C (GE Healthcare); Polacek-Ryan, Missy (GE Healthcare); Capilongo, Marco (GE
Healthcare)
These are full settings captured for ActiveX on my windows 7 SP1(patch already installed) with IE8 ..
similar to screenshots are sent before..
Best,Madhuri
From: Livermore, Glyn C (GE Healthcare)

Sent: Thursday, March 08, 2012 3:57 PM
To: Polacek-Ryan, Missy (GE Healthcare); Capilongo, Marco (GE Healthcare)
Page 4 of 26
Are either of you available tomorrow Friday 9 th. If so I will set up a webex meeting we can see if we can
figure out what is going wrong. I will set up a system somewhere so that we can access it.
Glyn
From: Polacek-Ryan, Missy (GE Healthcare)

Sent: Thursday, March 08, 2012 9:38 AM
To: Capilongo, Marco (GE Healthcare); Livermore, Glyn C (GE Healthcare)
Hi,
I have also mirrored your settings (the ones displayed on the screen shot, I have
additional options) without success.
I have deleted all RAViewer programs and renamed my vncviewer.ext to

vncviewer.exe1.
Please advise on the next step.
Respectfully,
Missy Polacek-Ryan RT(R) B.S.
Interventional Invasive Applications Specialist
GE Healthcare Interventional Systems
T 800.437.1171 Option 4 (Applications Support)
E Missy.Polacek-Ryan@ge.com
www.gehealthcare.com
Page 5 of 26
From: Capilongo, Marco (GE Healthcare)
Sent: Thursday, March 08, 2012 9:20 AM
To: Livermore, Glyn C (GE Healthcare); Polacek-Ryan, Missy (GE Healthcare)
Hi Glen,
No help with your settings.
1-No Raviewer anywhere on the hard drive
2-No vncviewer anywhere.
Let me know what you find as I really would like to get this working.
Thanks,Marco
From: Livermore, Glyn C (GE Healthcare)

Sent: February-29-12 3:36 PM
To: Polacek-Ryan, Missy (GE Healthcare); Capilongo, Marco (GE Healthcare)
Hi Missy and Marco. Since you both have the same problem I have combined my responses back to you.
I dont have Windows 7 or IE 8 so I have asked a colleague to confirm she can connect and then send me
the screen captures of those. I included a picture of my IE6 settings which may be the same. I know we
have many users with this combination so it should work.
Can you check for me while I am waiting for that information.
1. Do you have RAViewer Control existing on your hard drive (normally in C:\WINDOWS\Downloaded
program files. If you do please delete it so we can reload it.
2.The RA viewer download will fail if somewhere on your hard drive you have vncviewer.exe
Please do a search for this file and if you have it temporally rename it to vncviewer.exe1
Then try the download again.
Page 6 of 26
When I get the IE7 picture I will forward it to you.
Glyn

Sent: Tuesday, February 28, 2012 3:21 PM
To: Livermore, Glyn C (GE Healthcare)
Hello Glyn,
I am having problems using Insite 2 after my Windows 7 upgrade. I do have a SC case

open:http://supportcentral.ge.com/cases/sup_community_cases.asp?case_id=11519797
I have been referred to you from Alan Kuhn. Please take a look at this e-mail chain and
let me know if you can assist me, if not please let me know where to try next.

To: Kuhn, Alan (GE Healthcare)
Thanks Alan, I am back to my original errors.
I will contact Glyn Livermores team now.
Respectfully,
From: Kuhn, Alan (GE Healthcare)

To: Polacek-Ryan, Missy (GE Healthcare)
Just rechecking IE settings.
In Tools --> Internet Options --> Security tab.
Page 7 of 26
In Custom settings, ActiveX controls and plug-ins section:
Automatic prompting for ActiveX controls - enable
Download of signed ActiveX controls enable
Download of unsigned ActiveX controls enable
Initialize and script ActiveX controls not marked as safe for scripting prompt
Same settings as my IE. Download works.
Make sure to log off and log back onto enterprise. I did same steps with good results.

Hi,
The RAViewer is NOT downloading when I press OK the window just disappears and I
am left with the RAViewer Control Unavailable message on the bottom of the screen.
Before I can go forward how can I get my RAViewer back if it is not auto-prompting to
install?
Missy

Sent: Tuesday, February 28, 2012 10:52 AM
To: Polacek-Ryan, Missy (GE Healthcare)
Subject: RE:Email the Facilitators - InSite 2.0 - Service Ops
Hi,Youre IE setting are set to prompt if the download is not safe. This is the prompt and just
select OK. The RAViewer will downloaded and the connection will commence.
Page 8 of 26
If this does not help, I would open a case with the Remote Access community Glyn
Livermore is a facilitator of this community and this is really his area of expertise.
Hope this helps.

Hi,
I removed the RAViewer as requested and now this is the message that I get. Also, I
looked through the Total Access troubleshooting guide but I had no idea what I was
looking for.
I am an applications specialist for the Interventional Invasive team, I am not a computer

expert and that is why I opened a SC case with the Insite 2 experts as advised by
onsite support at the Healthcare Institute and Kurt Bahr. I need to get this program
(Insite2) working on my computer is the bottom line. I opened this case in January and
there is still no resolution and it sounds like you are telling to me
Seek out a new team for support or read the guide myself and fix the issue that no one
else has been able to.
Respectfully,
E Missy.Polacek-Ryan@ge.com www.gehealthcare.com
Page 9 of 26
To: Polacek-Ryan, Missy (GE Healthcare); Mahajan, Navdeep (GE Healthcare)
Within windows explorer, navigate to below. Right-click on the listed RAViewer components
and select Delete in menu. Just wondering, did you read the Total Access troubleshooting
guide in the Remote Service Support community. This is not a backoffice issue but a
connectivity issue. The Remote Service site facilitators can probably help further.
http://supportcentral.ge.com/products/sup_products.asp?prod_id=49420
is the site addr. Look in Installation and Support section for the guide.
- Al

To: Kuhn, Alan (GE Healthcare); Mahajan, Navdeep (GE Healthcare)
Hi,
I am not clear on the process to remove the RAViewer do you have any type of
instructions that I can follow?
Respectfully,
Page 10 of 26

Ok.
Try removing the RAViewer elements as described below. On next Insite connection, a new
RAViewer will be downloaded and installed on your laptop. This is used for the FE (laptop) side
of the connection.
- Al

Hello,
Yes, other engineers can connect to these devices when I am not able to. My workflow
as to how I attempt to remote into systems has not changed, the only
Change has been my Windows 7 upgrade. I know how to use Insite2, I had been
successfully using it for 3+ years until the Windows 7 upgrade.
Respectfully,
Page 11 of 26

You are attempted to connect via the VNC Total access connection. In order to do that, the
VNC server on the product must be running. I am not familiar with the DMS product as to how
the VNC server is activated on the device, etc.
Looks like the RAViewer is being downloaded properly, so IE settings do appear correct. Can
other engineers connect to this particular device? Then that rules out a device side problem.
You might also find the downloaded RAViewer in C:\Windows\Downloaded Program

Files. Remove the RAViewer.ocs and RAViewere.inf. Lets try that next to force download of
new RAViewer module.

Hello,
I am not sure what you mean IS the VNC server running on the machine. I am not able to
access any systems using Insite 2 after my Windows 7 upgrade.
After I attempt to use Insite 2 and fail co-works are able to get into the machine that my
attempt failed on so I know for sure that it is my system that is not working properly.
Respectfully,
Page 12 of 26

IS the VNC server running on the machine? Do you have similar issues with other customer
devices? Is this isolated to this particular device?

Sent: Monday, February 27, 2012 10:56 AM
Hi,
Any suggestions? I need to get this program working for customer support.
Respectfully,
Page 13 of 26
Sent: Thursday, February 23, 2012 12:22 PM
To: Kuhn, Alan (GE ealthcare); Mahajan, Navdeep (GE Healthcare)
Hi Alan,
I have changed the settings as instructed and I am still getting the following error
Please advise.
Respectfully,
Page 14 of 26
Sent: Wednesday, February 22, 2012 2:48 PM
Hi Missy,
Try this:
You must have a newer laptop image with default IE8 settings.
You need to set the IE8 Explorer settings:
Tools --> Internet Options --> Security tab.
Set security level for this zone - to Low
Select Custom level --> ActiveX controls and plugins section. Set all settings in the section to enable
except for
Initialize and Script Acitive X Controls not marked as safe --> set to Prompt.
Page 15 of 26
Restart browser.

Sent: Wednesday, February 22, 2012 2:30 PM
To: Mahajan, Navdeep (GE Healthcare)
Cc: Kuhn, Alan (GE Healthcare)
Subject: Email the Facilitators - InSite 2.0 - Service Ops
Hello,
I need assistance with Insite 2. I opened a case in January and no one has been able
to help me.
It was suggested that I e-mail the facilitators.
Please look at the attached e-mail for details.
Logged By: Polacek-Ryan,Missy

Community: InSite 2.0 - Service Ops
Case Category: A User Interface or Server Error Report
Severity: Normal
Persons Affected: Few
Solve By Date: Friday, February 03, 2012 at 3:56:00 PM
Logged On: Monday, January 30, 2012 at 3:56:56 PM
Case Url:http://supportcentral.ge.com/cases/sup_community_cases.asp?case_id=11519797
Respectfully,
Page 16 of 26

From: DiptiPatel@ge.com
To: Madhuri.J.Trivedi@ge.com
CC: suby.A.abraham@ge.com; Prashanth.Gouda@ge.com
Subject: RE: InSite ExC Agent testing
Date: Fri, 9 Dec 2011 15:49:51 +0000
I have sat with her spent some hours and explained (executed 1 test with her and explained each every
pre-req) and seems she has so many problems..
Suby resource in India she finished almost 25% or assigned test cases.. what do I do with her..(I guess I
need to be fired now for not able to make her understand simple things..) something is either wrong with
me or her..
All I hear is complaining/complaining thats it..
_____________________________________________
From: Patel, Dipti (GE Healthcare)
Sent: Friday, December 09, 2011 9:49 AM
To: Trivedi, Madhuri (GE Healthcare)
Cc: Abraham, Suby A (GE Healthcare); Gouda, Prashanth (GE Healthcare)
Every test resets the info.. u dont need to do anything special.
Page 17 of 26
_____________________________________________
To: Patel, Dipti (GE Healthcare)
Also in general, any changes are made on that machine its better to have team know..I will reset the
infoI was not aware that config files etc would be modified by someone other than me so was making
sure..
_____________________________________________
Madhuri,
You just need to follow the test steps mentioned in test plan.
If u follow the instructions given to u/or in the DVP (every test case resets the device name information)
then u will not run into any problems..
I am not sure why u have any concerns if file has some name. Run the script and it will update the name
for u (if u follow steps/instructions u will not see my name there).
Thanks!
Dipti
_____________________________________________
To: Patel, Dipti (GE Healthcare)
Page 18 of 26
I would suggest to keep the team informed of such things so we are aware of these changes and not
troubleshooting that..
_____________________________________________
No/yes (we did do some testing but that should not impact your testing) Not sure if this is stopping you
from proceeding with the tests?
You need to execute the test steps as mentioned in DVP and you should be good to go.
_____________________________________________
To: Patel, Dipti (GE Healthcare); Gouda, Prashanth (GE Healthcare); Abraham, Suby A (GE Healthcare)
Hi
Helios machine has a device membername Dipti_helios_test and not the one I registered. Dipti did you
do anything on that machine. As part of the testing preconfiguring it.
_____________________________________________
Sent: Thursday, December 08, 2011 11:04 AM
To: Patel, Dipti (GE Healthcare); Gouda, Prashanth (GE Healthcare); Abraham, Suby A (GE Healthcare)
Cc: Bansal, Piyush (GE Healthcare)
Subject: RE: InSite ExC Agent testing - rescheduled to 10:00 AM US CST
Hi Dipti,
Which test plans you want me to execute as you wanted to divide them between Suby and me.
Madhuri
Page 19 of 26
To: DiptiPatel@ge.com; Alan.Kuhn@ge.com
CC: David.Mehring@med.ge.com; Madhuri.J.Trivedi@ge.com
Subject: network packet analyzer
Date: Thu, 8 Mar 2012 23:31:46 +0000
Hi Team,
I have found solution for network analyzer and it can be run independent of operating system,
but it cant be used in the same manner existing test plan is written.
Actual test plan is tied to MSFT Network monitor, screen captured goldsseal file templates ,
version of agent release, and operating system. And test plan and templates very specific. Also it
has binary data which is not needed as we can just capture the SOAP message and compare it..
For network monitor and packet capture test..Existing GoldSeal files are just screen capture and
not a packet capture. I am changing the network analyzer to wireshark to make it independent of
windows/linux and it needs actual packets not screen shots which we have
I dont see a point to go back and create goldseal files for all previous release related templates
out .. So we can reuse existing templates.. Its also not in scope of tasks assigned to me.
I have a goldseal template for Helios using engineering build I have running.
This template will be compared against the SOAP packet tester generates..
So again in order to reuse existing goldseal templates(screen shots based) for previous releases I
will keep that in test document and mark as use it for past release and for Helios and future
release use the new test plan.
I have this info for nowintent of this email is to keep all in the loop and move ahead with
the next step as mentioned above.
Best,Madhuri

Subject: FW: 9.2.3 failing NW connectivity
Page 20 of 26
This is the test where Network connection is disabled and then agent tries to register after connecting a
NW cable ..It should register itself.
==But it failed to register. Which was a show stopper during HeliOS development at a very late stage.
I have highlighted test steps in yellow.

To: Kuhn, Alan (GE Healthcare); Trivedi, Madhuri (GE Healthcare)
Subject: RE: localhost
Al,
I helped Madhuri with html server extensions (network cable disconnect etc). So this issue is closed.
Thanks!
Dipti

Cc: Patel, Dipti (GE Healthcare)
Subject: RE: localhost
Do you still need help here?

Sent: Wednesday, March 07, 2012 12:02 PM
To: Patel, Dipti (GE Healthcare); Kuhn, Alan (GE Healthcare)
Subject: localhost
I can ping localhost but http://localhost and then questra is failing
9.2.3 HTML server extension UI is failing 11:49 AM
Page 21 of 26
can't load questra page from explorer
Best,
Madhuri

To: Alan.Kuhn@ge.com
Subject: RE: VNCserver forking its own copy issue
Date: Tue, 13 Mar 2012 14:15:38 +0000
Bill Barbiaux is also surprised as it starts on multiple ports with IPv6/IPv4 addressesits at 10.30 as she
already cancelled it and resched..
Best,
Madhuri

To: David.Mehring@med.ge.com
Subject: RE: VNC issue
Date: Tue, 13 Mar 2012 17:56:27 +0000
..And also to mention that its not five minute work which Dipti mentioned that they did it in five minutes
(only basic Total access). I dont think they went this deep as it was feasibility and did not find this
(because they saw it first time today when I mentioned)..
After todays meeting this has become part of the platform and right now out of my agent work scope.. So
at platform development time will revisit this. When I found out I had to bring it to their attention and close
it..
Best,Madhuri
From: Mehring, David T (GE Healthcare)

Sent: Tuesday, March 13, 2012 9:21 AM
Page 22 of 26
Subject: RE: VNC issue
Is this a FYI or are you trying to ask / tell me about an issue? The below is confusing without additional
details of what the issue is and steps being done.

Sent: Tuesday, March 13, 2012 9:14 AM
To: Mehring, David T (GE Healthcare)
Subject: VNC issue
Hi I am working on it. Bill Barbiaux and Curt also looked into it and we are looking into resolving it. Its
starts IPv6 /IPv4 on multiple ports etc.
Best,Madhuri

To: David.Elario@med.ge.com
CC: Madhuri.J.Trivedi@ge.com
Subject: information
Date: Sat, 3 Nov 2012 15:39:15 +0000
Respected Dave Elario,
As I mentioned in my previous email about sending more information.
This email mentions what happened when I was assigned to fix the bug -Database querying taking very
long time (all this was done before I joined the team and I was fixing lots of defects)and asked for
database. And was given example of previous team mates who never asked any database. Also state of
the project.Best,Madhuri
===============================================================================
=From: Mehring, David T (GE Healthcare)
Sent: Thursday, May 31, 2012 1:31 PM
To: Stratton, Gregory C (GE Healthcare); Davis, Nate (GE Healthcare); Trivedi, Madhuri (GE Healthcare)
Subject: RE: Global WebShop : Request(s) for Approval
Page 23 of 26
Sorry in this WO have limited time to view mail Agree with the below from you Greg and was
thinking down the same road before you replied, since we need to solve this for all. Some of the issue of
performance issue back to IP, I would also be concern with either the queries or the data model if we are
see that long of responses is it optimized and scalable.. For the DB Sree has, the patches can be
applied to it also , if needed.
From: Stratton, Gregory C (GE Healthcare)

Sent: Thursday, May 31, 2012 12:58 PM
To: Mehring, David T (GE Healthcare); Davis, Nate (GE Healthcare); Trivedi, Madhuri (GE Healthcare)
Here are my comments:
I think that because of the state of the project, there may be many activities that rely
upon the dbase fighting for access, and this could put some pressure on any one individual,
and their attempts to get their job done. My thought is this. We are in the process of putting together
our own (local) development enterprise,which will have a database. If these issues persist and become
unmanageable, then once that dbase is
ready we can direct her development there. Nate will try to ensure that we have proper access so that
the tools that Madhuri needs will be available.
Regards,
Greg

Sent: Thursday, May 31, 2012 10:44 AM
To: Mehring, David T (GE Healthcare); Stratton, Gregory C (GE Healthcare); Davis, Nate (GE Healthcare)
I am using Detroit database currently. And for some queries its timing out for more than a minute(as
temp fix I increased timeout)..When I make changes in database as part of development..I first need to
make it in locally and not use share..
Page 24 of 26
We use sql server for RSVP so oracle is not useful.
Best,
Madhuri
From: Mehring, David T (GE Healthcare)

To: Trivedi, Madhuri (GE Healthcare); Stratton, Gregory C (GE Healthcare); Davis, Nate (GE Healthcare)
Subject: R: Global WebShop : Request(s) for Approval
Why is an individual database needed vs the current shared one that I believe all the other developers
are using. How was Naresh & Satchin doing it before since I did not need to get them developer
copies. For other applications, we do not install Oracle on each laptop. Please help me with what type of
Roadblock we are trying to overcome by not using the shared DBs. I will approve this if the team feels
there is a need for an independent db. Talk it over with Greg or Nate and let me know the answer
From: Administrator WebShopSuper (GE Healthcare)

To: Mehring, David T (GE Healthcare)
Subject: Global WebShop : Request(s) for Approval
Hello
Following requests need your approval in Global WebShop.
Request id Product User name Request date Approval As
316038 Microsoft SQL Server Developer Madhuri Trivedi MAY-31-2012 Manager
Thank You
Webshop Adminis trator
Click here to go to Global WebShop </b<>
This is a system generated email. Please do not reply.
"By using Global WebShop, you agree that the data concerning your IT Assets and IT Services requests
Page 25 of 26
may be processed and transmitted outside the country where you work; may be added to computer
databases used by the company for which you work; and may be shared with affiliated companies
belonging to GEMS for business purposes consistent with GE's legal obligations and data protection
policies as described in the GE Data Privacy Protection Guidelines "
Exhibit 11 was part of this email

Insite Platform
System Performance Review
FW44 12
Data for Insite2.0 (3Q/2012)
Presenter: Nate Davis
Page 26 of 26

Email To General Manager Dave Elario

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Email To General Manager Dave Elario

Uploaded by

Copyright:

Available Formats

Exhibit 2

From: Trivedi, Madhuri (GE Healthcare)

From: Trivedi, Madhuri (GE Healthcare)

Respected Dave Elario,

Thank you very much for your time..

Document Name Description

1. Insite2.0_3Q_2012.ppt - my support of InsiteExc

Take-Away: Added staffing to help investigate issues is helping to alleviate user

7. Re:VNC issue - VNC running on several ports.

--Forwarded Message Attachment--

This is support central email..for Windows 7 IE 8 issue solving. FYI..

From: Capilongo, Marco (GE Healthcare)

This worked. Ill explain on the call.

From: Trivedi, Madhuri (GE Healthcare)

From: Livermore, Glyn C (GE Healthcare)

From: Polacek-Ryan, Missy (GE Healthcare)

I have deleted all RAViewer programs and renamed my vncviewer.ext to

Please advise on the next step.

Missy Polacek-Ryan RT(R) B.S.

Interventional Invasive Applications Specialist

GE Healthcare Interventional Systems

T 800.437.1171 Option 4 (Applications Support)

No help with your settings.

1-No Raviewer anywhere on the hard drive

2-No vncviewer anywhere.

From: Livermore, Glyn C (GE Healthcare)

Can you check for me while I am waiting for that information.

Then try the download again.

From: Polacek-Ryan, Missy (GE Healthcare)

I am having problems using Insite 2 after my Windows 7 upgrade. I do have a SC case

From: Polacek-Ryan, Missy (GE Healthcare)

Thanks Alan, I am back to my original errors.

I will contact Glyn Livermores team now.

Missy Polacek-Ryan RT(R) B.S.

From: Kuhn, Alan (GE Healthcare)

Just rechecking IE settings.

In Tools --> Internet Options --> Security tab.

Automatic prompting for ActiveX controls - enable

Download of signed ActiveX controls enable

Download of unsigned ActiveX controls enable

Same settings as my IE. Download works.

From: Polacek-Ryan, Missy (GE Healthcare)

From: Kuhn, Alan (GE Healthcare)

Hope this helps.

From: Polacek-Ryan, Missy (GE Healthcare)

I am an applications specialist for the Interventional Invasive team, I am not a computer

Missy Polacek-Ryan RT(R) B.S.

Interventional Invasive Applications Specialist

GE Healthcare Interventional Systems

T 800.437.1171 Option 4 (Applications Support)

From: Polacek-Ryan, Missy (GE Healthcare)

Missy Polacek-Ryan RT(R) B.S.

Interventional Invasive Applications Specialist

GE Healthcare Interventional Systems

T 800.437.1171 Option 4 (Applications Support)

From: Kuhn, Alan (GE Healthcare)

From: Polacek-Ryan, Missy (GE Healthcare)

Missy Polacek-Ryan RT(R) B.S.

Interventional Invasive Applications Specialist

GE Healthcare Interventional Systems

T 800.437.1171 Option 4 (Applications Support)

From: Kuhn, Alan (GE Healthcare)

You might also find the downloaded RAViewer in C:\Windows\Downloaded Program