Organizational goals

Six Sigma and Organizational Goals

o Value of Six Sigma (Understand)
o Six Sigma projects (Understand)
o Drivers and Metrics (Understand)
Lean principles in the organization
o Lean concepts (Apply)
o Value stream mapping (Understand)
Design for Six Sigma (DFSS) methodologies
o Road maps for DFSS (Understand)
o Failure Mode and Effects Analysis (Analyze)
o Design and Process FMEA (Apply)

Define

Project identification
o Project selection (Understand)
o process elements (Analyze)
o benchmarking (Understand)
o process inputs and outputs (Analyze)
o owners and stakeholders (Apply)
Voice of the customer (VOC)
o Customer identification (Apply)
o Customer data (Apply)
o Customer requirements (Apply)
Project management
o Project charter (Apply)
o Project scope (Apply)
o Project metrics (Apply)
o Project planning tools (Apply)
o Project documentation (Apply)
o Project risk analysis (Understand)
o Project closure (Apply)
Management and planning tools (Apply)
Business results for projects
o Process performance (Analyze)
o Communication (Apply)
Team dynamics and performance
o Team stages and dynamics (Understand)
o Team roles and responsibilities (Apply)
o Team tools (Apply)
o Team communication (Apply)

Measure

Process analysis and documentation (Create)

Probability and Statistics
o Basic concepts (Apply)
 o Central limit theorem (Understand)
Statistical distributions (Understand)
Collecting and summarizing data
o Types of data and measurement scales (Analyze)
o Sampling and data collection methods (Apply)
o Descriptive statistics (Evaluate)
o Graphical methods (Create)
Measurement system analysis (Evaluate)
Process and Performance capability
o Performance vs. Specifications (Evaluate)
o Process capability studies (Evaluate)
o Process capability and performance indices (Evaluate)
o Short-term vs. long-term capability and sigma shift (Evaluate)

Analyze

Exploratory
o Multi-variable studies (Create)
o Correlation and linear regression (Evaluate)
Hypothesis
o Basics (Apply)
o Means, variances and proportions (Analyze)

Improve

Design of Experiments
o Basic terms (Understand)
o DOE graphs and plots (Apply)
Root cause analysis (Analyze)
Lean Tools
o Waste elimination (Apply)
o Cycle time reduction (Analyze)
o Kaizen and kaizen blitz (Apply)

Control

Statistical Process Control

o Basics (Analyze)
o Rational subgroupings (Understand)
o Control charts (Apply)
Control plan (Apply)
Lean tools for process control
o Total productive maintenance (Understand)
o Visual factory (Understand)