Competency

Development
Program (CDP)
on Lean Six
Sigma Black Belt
Management consulting

KPMG.com/in
 Six Sigma has today become one of
the most prevalent methodologies to
achieve higher levels of performance
and many of the success stories in
Six Sigma revolve around effective
change agents. Our Black Belt
program enables your transformation
into an effective change agent.

About Six Sigma

Coping with the constant change encompassing capability, well controlled processes and reduced defects
business growth, geographical expansion, competing in operations/actions being carried out.
environment, it has become imperative to leverage The corporate success saga recognizes Six Sigma
pertinent benchmarking inputs to derive near accurate methodology to contribute to achieving desired results.
conclusions. While business objectives are often Enables practitioners to use accurate information to
brainstormed in board meetings and leadership forums draw an effective benchmark and conclusions. The
it is often observed there remains a void in how they methodology is, about reducing defect, process and
are translated to organizational capability, benchmark performance excellence. More than 100 participants
and process performance. An organization cannot from various organizations have undergone this program
grow without carrying the success baton of its robust with us in the past and have provided testimonials
processes especially those that are meant to deliver a demonstrating potential benefits. We ourselves have also
desired output repeatedly. Thus, the need translates to taken up projects across diverse industries and domains
having such practices that can help ensure organizational and used six sigma to seek potential benefits.

Black Belts require professional training to gain a thorough understanding of Six Sigma
philosophy, methods and quality management tools and techniques

KPMG black belt program

Black Belt is a term that differentiates individual maturity professionals those who share thoughts to nurture
of understanding Lean Six Sigma concept enabling experiential learning. Provides in-depth understanding
more accurate interpretations those can be drawn from and interpretation using statistical tools, concepts and
using effective statistical tools. The term is deemed techniques to make fact based decision, use data to draw
to be associated with leaders driving organizational business conclusions, analyze accurate trends and metrics
transformation, those who cultivate from a few core for their practical use, conduct depth causes analysis
projects to overall excellence programs. and innovate for organizational transformation. Brings
practical demonstration of statistical tools and provide an
KPMG offers a 10-day thorough 80 hour contact program opportunity to practice sufficient.
designed with adaptive learning methodology. The
program sprawls across two 5 days modules with Phase 1: Define, Measure and Analyze.
an in-between gap to adopt concepts and practice Phase 2: Statistical Tool Usage, demonstrations, Improve
better. The program is delivered by experienced KPMG & Control and Integration

2016 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
 Program objective
The program aims at improving competency of
individuals to be able to lead and drive organization
wide transformation programs through in-depth
understanding of business issues, use statistics to make A balanced and structured program
decisions, and improve performance that enables you to meet the rigor and
challenges of Six Sigma implementation.
For whom
Innovation, transformation and change leaders,
professionals managing Six Sigma teams
Potential benefits from the programme
Six Sigma practitioners involved in high impact
transformational projects Provide in-depth understanding to:
Link business objectives to measurable
Decision makers in varied roles across industry and
domain performance parameters

Professionals involved in process control, quality and Data driven problem solving,
improvement
Process and performance transformation
Aspirants for data analytics, research, process
engineering and re-engineering initiatives Competency development and career enhancement

Aspirants for Lean improvement, waste reduction, Differentiate and gain leadership acumen to drive
production and service efficiency large projects
Learn project management, team dependency and
Successfully embraced by professionals from healthcare, intergroup coordination
logistics, aviation, banking, IT, ITES, banking, finance,
treasury, defense, marketing, research, telecom, Lead cross geographical, cross functional high impact
projects
brewery, heavy machinery, automobile, pharma, FMCG,
outsourcing, seaways, marine, packaging, hospitality and Share experience and learn from industry leaders in a
many more heterogeneous environment

2016 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
Program details
The details of the course covered is provided below

Phase Topics covered

Basic Concepts: Defects, DPMO, DPO, Rolled Throughput Yield (RTY); Principle of first time right; Cost of Poor Quality

Enterprise Wide Six Sigma Rollout - Project Selection and Prioritization

Defining and developing the Project Charter, Building Goal/Problem Statement

Project Scoping; Selection of Team Members, Assigning of Roles for Team Members, Deriving Project Schedule
DEFINE
Business Case and Project Sign Off

Capturing Voice of Customer (VOC) and its relevance

Kano Model Study Customer delight factors

Process Mapping using COPIS/SIPOC Model

Basic Quality Tools: CTQ Matrix, Quality Function Deployment (QFD), FMEA (Failure Mode and effect Analysis), Fish Bone
Diagram and Pareto Chart

FMEA for risk management - as risk assessment, risk prioritization, risk prevention, risk monitoring tool

Performance standards Defect, Unit and Opportunity

CTQ Characteristics Characteristic, Unit of Measure, Target, Specification limit, Desired level of quality

Data Collection Plan- Five Step Data collection Plan

Measurement Systems Analysis (MSA) using Variable Data - Gage R&R

MEASURE Measurement System Characteristics: Tolerance; Precision; Accuracy

MSA for Destructive tests, Nested and Crossed Gage R&R study

Attribute Agreement Analysis with different type of Data like Nominal, Binomial and Ordinal

Change Management Tools like A-RM-I (Approver, Resource, Member of the team, Interested Party), GRPI (Goals, Roles,
Processes, Interpersonal skills

Team exercise on Change Management Tools

Data Types: Discrete and Continuous

Sampling Plan and Sampling Techniques

Introduction to Statistical Process Control - its relevance; Common Causes; Special Causes, Capability Study, Shape, Spread
and Stability

Process Capability Analysis: The Specification Limits (Double Sided; Single Sided)

ANALYZE Baseline Sigma Capability- Zst and Zlt

Z Calculator Tool and use of Z conversion table

Normality - why it matters, and what to do when your data is not normal

Box Cox and Johnson Transformation

2016 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
 Phase Topics covered

Normality Test - Anderson Darling Normality Test

Z Calculation with Normal, Attribute and Non Normal Data

Subjective Analysis Tools: QFD; Fishbone/Ishikawa Diagrams; Cause and Effects Matrix; Box Whisker Plots, Time series plot,
ANALYZE Multi Variant Chart

Subgroups and Sampling: Rational Subgroups; Other data sub grouping techniques

Correlation and Regression Linear regression, General Linear Model

Box Cox and Johnson Transformation

Hypothesis - Formation, Alpha and Beta Risks; Test of Means, Variances, Ratios

Hypothesis Testing of One Y,X pair: Chi Square, ANOVA (Analysis of Variance)

Analysis of Multiple Variables: Concept of Rational Sub grouping, ANOVA (Analysis of Variance)

Case study on Hypothesis testing Concept of Statistical test flow chart

IMPROVE Main Effects Plot; Interactions Plot, Pareto with Confidence Intervals, significance of Standardized effect.

Class Exercises on the topics covered, Group findings

Concept of Operating Parameters and Critical Elements

Establish operating tolerances on Xs (When X is Continuous in Nature)

Transfer function Y= mx + C

MSA on Xs

Determine Improved process capability

Selection of SPC Charts (Attribute Data and Variable Data)

Introduction to control charts Continuous and Discrete Data

CONTROL Discrete Data Control Charts (P, U, defects vs. defectives). Variable Data Control Charts (I-MR and X-Bar R)

Mistake Proofing with Poka Yoke

Cost Benefit Analysis and Reporting - Linkages to profit and loss

Class Exercise on using Control Charts. Extensive Focus on various types of Control Charts using Minitab

Lessons Learned - documenting repeatable and replicable dos and donts on your project

D-M-A-I-C Recap (5 Phases of 6 Sigma)

Black Belt Project discussions (Case Studies)

INTEGRATE Capturing Project Learning

Lessons Learned

Final Questions and Answers

2016 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
 Class quorum
The minimum number required for conducting the course is two days in advance regarding such cancellations or
eight and maximum number of participants is fifteen. postponement.
If the minimum quorum is not available within the scheduled Please confirm your registration and class schedule before
class dates, KPMG reserves the right to postpone or cancel finalizing on travel or other logistics from your end.
the program. Notice to the participants will be provided

Methodology Registration
Program is a global standard offering that uses mix For attending the course, participants are required to
of techniques aligned to adaptive learning style send the physical copy of the Demand Draft to the
Inculcates class room exercises, theory vs scenario respective KPMG regional office. Participants can
also pay the fee using a bank deposit facility. Account
linkage in a mini-group setup, reverse presentation, details will be provided by the respective KPMG
demonstration of statistical tools and practice office. For all registration related queries, please refer
sessions contacts section.

Program fee Refund rules

INR 60,000/- + applicable taxes If the course stands cancelled, the entire fee amount
would be refunded back to the candidate. In case
Program schedule of a no-show by the candidate no amount shall be
refunded. If the candidate discontinues the course, no
Across geography schedule is regularly updated on our refund would be made available.
website:
http://www.kpmg.com/in/pm/pages/sixsigma No refund of travel cost would be done, please
confirm the training before making your travel
Materials and logistics arrangement. We would be providing a two day
cancellation or postponement notice for the same.
It would be advisable to come to the class with a
laptop enabled with a leading operating system. In case the candidate does not qualify for the
Access to a copy of the statistical tool such as Minitab certification, no refund would be made; however,
would be useful to conduct exercises. KPMG would the candidate can re-register again for the course by
only be providing hard copies of the training material paying the required program fee and attend the same.
for your perusal.
The candidate is liable to pay the entire amount, for
Evaluation the six sigma black belt program through a Demand
Draft or using an online money transfer facility before
Evaluation would be carried out through a written the commencement of the first phase of the program.
examination consisting of objective type and scenario
based questions. Issue of certificates

Black Belt assessment exam would be conducted Certificates would be issued only to successful
at the end of the theoretical sessions candidates, on completion of program requirements
and on full realization of payment. Organizations
Tool usage demonstrations might also be carried sponsoring candidates need to provide explicit
out as part of the assessment instructions of how the certificate needs to be
issued to candidates. The certificates are expected
KPMG follows a strict evaluation process and will not to be issued within four weeks of the completion of
entertain any requests for re-consideration in case the assessment.
candidate does not qualify for the certification.

Pedagogy

Each participant will get a hardcopy of the training

material which can be used for reference

Participants will carry out individual/group exercises

during the training, mentored by the KPMG faculty
Active question and answer sessions are built
into the course for clarifications and better
understanding

2016 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
 Testimonials:

I had attended the Lean Six sigma Black Belt CDP run The Six Sigma Lean Black Belt CDP helped me
at KPMG in their Gurgaon office and I am pleased to to understand the business and people aspects
say that it was a very delightful experience. Each one of of transformational projects. The ability to take a
us in the class had such a diverse background, and still complicated statistical methodology and communicate it
the trainer managed to deliver what I would call a world so that non-statisticians can understand the concept and
class facilitation experience for everyone equally. He easily utilize the tools to improve performance, increase
was helpful, informative and articulate in his demeanour. sales revenues and reduce costs. By using the simple
The CDP has enabled me to change my role at work and tools I learned in the program I have already been able to
helped me earn a new title! I would happily refer KPMG significantly improve the IT environment of my company
for any future needs to my colleagues. and pass this on to the operational team who filtered it
through the rest of the organization

Senior Professional Senior Professional

from Leading Insurance company. from Leading Manufacturing company.

Disclaimer: The views and opinions expressed herein are those of the participants and do not necessarily represent the views and opinions of KPMG in India.

KPMG advantage

Offering Among the first Leadership Dedicated Credibility Commitment

Structured To have a Six Among the Dedicated team of Catering to Contributing to
program for: Sigma training leaders in Open Sigma resources audience the national skill
Six sigma practice in India. house green belt including Master from diverse development
green belt and black belt Black Belt, Black domains those agenda of the Govt.
workshop Belt and Green include: Banking
Six sigma Belts. and Finance, Spreading
black belt Trained more Manufacturing, IT/ Zero Defect
than 13000 ITeS, Hospitality, awareness
Customisable for: professionals Healthcare, Enabling quality
Six sigma across India, Defense, Logistics, in manufacturing
yellow belt Middle East and Education and and service.
Master Africa. more... Repeat Enabling people
black belt deliveries across for fact-based
85 per cent clients. decision making
Six sigma advisory
Faclitation
approach
Full scale
Implementation

About KPMG academy: Governance institute About KPMG in India

KPMG Academy has been set up with an objective of KPMG in India, a professional services firm, is the Indian
strengthening business performance through knowledge member firm of KPMG International and was established
management, competency development and capacity in September 1993. Our professionals leverage the global
building. Based upon quintessential elements of knowledge, network of firms, providing detailed knowledge of local
applied imagination and application of both, the Academy laws, regulations, markets and competition. KPMG in India
aims to strengthen the business organisation and its provides services to over 4,500 international and national
ecosystem. The Academys objectives include standards clients, in India. KPMG has offices across India in New
setting in areas of KPMG functioning, and strengthening Delhi, Chandigarh, Ahmedabad, Mumbai, Pune, Chennai,
conditions for its future readiness in terms of business and Bengaluru, Kochi, Hyderabad and Kolkata. The Indian member
its delivery systems. Client interactions, insights, thought firm has access to more than 8,000 Indian and expatriate
leadership publications and brand development are among professionals, many of whom are internationally trained.
the outcomes. The KPMG Governance Institute aims to It strives to provide rapid, performance-based, industry-
function in its outreach areas. focussed and technology-enabled services, which reflect
a shared knowledge of global and local industries and
experience of the Indian business environment.

2016 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
For program enquiries
Southern Region West Region North Region
Bengaluru, Hyderabad, Chennai, Mumbai, Pune, Nashik, Delhi, Gurgaon, Noida,
Kochi & Trivandrum. Ahmedabad, Indore Chandigarh, Jaipur, Kolkata
M: +91 91762 79279 M: +91 99877 44776 M: +91 99997 55655
E: SixSigmaSouth@kpmg.com E: SixSigmaWest@kpmg.com E: SixSigNmaNorth@kpmg.com

KPMG in India contacts

Nitin Atroley
Partner and Head
Sales and Markets
T: +91 124 307 4887
E: nitinatroley@kpmg.com

Ambarish Dasgupta
Partner & Head
Management Consulting
T: +91 33 4403 4095
E: ambarish@kpmg.com

K Kothandaraman
Partner
Business Excellence
T: +91 80 3065 4700
E: kkothandaram@kpmg.com

Venkataramani Sankaran
Technical Director
Business Excellence
T: +91 44 3914 525
E: vsankaran@kpmg.com

Nitesh Jain
Associate Director
Business Excellence
T: +91 120 4785450
E: niteshjain@kpmg.com

KPMG.com/in

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The information contained herein is of a general nature and is not intended to address the circumstances of any particular
individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such
information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such
information without appropriate professional advice after a thorough examination of the particular situation.

2016 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms
affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

The KPMG name and logo are registered trademark or trademarks of KPMG International.