ASSIGNMENT FRONT SHEET

Unit: 21 HUMAN RESOURCE MANAGEMENT Qualification: Pearson BTEC Level 5 HND Diploma Business (pathway)
Learning Hours: 60 Hours. Course: HND Business Level 4 CREDIT VALUE: 15 CREDITS Term: 5
Self-learning hours: 90 hours.
Unit Leader: Mr PERRY Lecturer: Internal Verifier: Mrs Sunita Kotta
ASSIGNMENT TITLE:

Learners Name Term: 5 Cohort: APRIL 15 Intake: APRIL 15

Registration Number Campus:
Hand out Date: 10/10/2016 Submission Date: 23/12/2016
Final due date for APRIL 2015 (09/01/2017), no more feedback or submission allowed after this date
Learning Outcome Assessment In this assessment you will have the Task Evidence Page
Criteria opportunity to present evidence that shows Number number
you are able to:
LO 1: Understand the difference between 1.1 Distinguish between personnel management 1
personnel management and human resource and human resource management
management 1.2 Assess the function of the human resource 1

management in contributing to organisational

purposes
1.3 Evaluate the role and responsibilities of line 1
managers in human resource management
1.4 Analyse the impact of the legal and 1

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 regulatory framework on human resource
management

LO2 : Understand how to recruit employees 2.1 Analyse the reasons for human resource 2
planning in organisations

2.2 Outline the stages involved in planning 2

human resource requirements

2.3 Compare the recruitment and selection 2

process in two organisations

2.4 Evaluate the effectiveness of the recruitment 2

and selection techniques in two organisations

LO3: Understand how to reward employees in 3.1 Assess the link between motivational theory 3
order to motivate and retain them and reward

3.2 Evaluate the process of job evaluation and 3

other factors determining pay

3.3 Assess the effectiveness of reward systems in 3

different contexts

3.4 Examine the methods organisations use to 3

monitor employee performance

LO 4: Know the mechanisms for the cessation of 4.1 Identify the reasons for cessation of 4
employment employment with an organisation

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 4.2 Describe the employment exit procedures 4
used by two organisations

4.3 Consider the impact of the legal and 4

regulatory framework on employment
cessation arrangements

Please see that you include the Turnitin report. Report attached: Yes If no Reason: % of the turn it in report.
This work will not be accepted without the No
Turn it in report.
Learners Declaration: I certify that the work submitted for this unit is my own and the research sources are fully acknowledged.
Learners Signature: Date:
Plagiarism:
Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies regulations. In this context the definition and
scope of plagiarism are presented below:
Plagiarism is presenting someones work as your won. It includes copying information directly from the web or books without referencing the
material; submitting joint coursework as an individual effort; copying another students coursework; stealing coursework form another student
and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the
college procedure. (For further details please refer to the plagiarism policy and the student code of conduct.)

Due Dates
Issue Date 10/10/2016 Submission Date 23/12/2016
Formative feedback for LO1 week commencing Final due date where Turnitin will be blocked for 27/01/2017
APRIL 2015 intake with no late submissions
unless mitigating
Formative feedback for LO2 week commencing
Formative feedback for LO3 week commencing

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Formative feedback for LO4 week commencing
Assignment Guidelines:
Use a standard report structure, Word-process the report and use Normal script of a proper font size 12.
Produce an academic report, detailing the above issues with an approx. word limit of 4000 to 4500 words.
Complete the title page and sign the statement of authenticity.
The Assignment sheet should be attached in the front. Assignments without the declaration form will not be accepted.
All work must be uploaded on turnitin before the submission date. .
Turnitin will be blocked after the deadline and the learner will be obliged for a late fee.
Assignments submitted after the deadline will not be accepted unless mitigating and may be entitled for a late fee.
Collusion and Plagiarism must be avoided.
Start each answer on a new page and pages should be numbered. Highlight each question clearly.
Include a Bibliography at the end of the assignment and use the Harvard referencing system.
All work should be comprehensively referenced and all sources must be fully acknowledged, such as books and journals, websites (include the date of visit), etc.
Try to give the page numbers, publishers' details and the year of publication
In order to pass you need to address all the LO and AC
In order to get a merit you need to address the characteristics of pass and address M1, M2,M3
In order to get a Distinction you need to address the characteristics of pass, merit and address D1, D2 and D3.
Use a common format for the questions, for example:
Introduction (analyse the question.)
Underpinning Knowledge (write about the relevant theory/points)
Applied knowledge(Data Analysis)
Conclusions and Recommendations (summarizing the whole scenario keeping in view pass, merit, distinction criteria.)

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Learners must address and pass all the LO and AC to get an overall pass. Guidance in addition to the Pass
criterias, this assignment gives you the opportunity to submit evidence in order to achieve the following
Merit and Distinction grades. Assessment Grid indicating their pass, merit and distinction:
Unit 21 : Human Resource Management
Outcomes/criteria: Indicative characteristics Contextualised Feedback
LO1. Understand the difference As per the assessment criteria specified for pass Task 1
between personnel management
and human resource management
LO2. Understand how to recruit Do Task 2
employees
LO3. Understand how to reward
employees in order to motivate and Do Task 3
retain them

LO4. Know the mechanisms for the Do

cessation of employment Task 4

Merit grade Description: Contextualisation

M. Identify and apply strategies to find
appropriate solutions.
M2. Select/ design and apply appropriate
methods/ techniques.
. Effective judgments have been made.
. An effective approach to study and research has been used.
. Relevant theories and techniques have been applied.
.the selection of methods and techniques/sources has been justified
To achieve M1 you will make effective judgements
(1.3, 1.4 and 2.4) and show that an effective approach
to the study and research has been used across your
assignment.
To achieve M2 you will have relevant theories and
techniques applied (3.1,3.3,1.2,4.2, 4.3),

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M3. Present and communicate appropriate
findings.
Distinction Grade Description:
D1. Use critical reflection to evaluate own
work and justify valid conclusion.
D2. Take responsibility for managing and
organizing activities.
D3. Demonstrate convergent, lateral and
creative thinking
. Appropriate structure has been used.
. coherent, logical development of principles/concepts for the
intended audience
.the communication is appropriate for familiar and unfamiliar
audiences and appropriate
. The validity of results has been evaluated using defined criteria
. conclusions have been arrived at through synthesis of ideas and
have been justified
The importance of interdependence has been recognized.
Ideas generate and decisions taken. Lateral thinking have been
applied. Capacity for innovation and creative thought has been used.
Receptiveness to new ideas has demonstrated.
To achieve M3 you will present and communicate
appropriate findings with appropriate structure and
see that the communication is appropriate for
familiar and unfamiliar audiences (2.2,2.3,3.4,4.3)
To achieve D1 you will use critical reflection to
evaluate your work with valid conclusion (4.1, 3.2,
3.4).
To achieve D2 you will have demonstrated autonomy
across your assignment, with effective independent
research and met the deadlines to submit all the tasks
and achieve the unit assessment criteria and an
interdependence with each learning outcome has
been demonstrated
Your work demonstrates new ideas or suggestions
towards the assigned tasks and your research shows
some creative thinking and receptiveness to new
ideas across the assignment making it look different
and creative.
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 ASSIGNMENT Brief
Unit Number and title Unit 21 : Human Resource Management
Qualification BTEC HND Business (Level 4)
Start Date 19/09/2016
Deadline/ Hand-in 23/12/2016 27/01/2017
Assessor

Purpose of this assignment

This unit assignment will enable the learners to appreciate the differences between
personnel and human resource functions. It will also provide a deeper understanding of
hiring procedures for workforce and also deal with cessation of employment. This
assignment will also help learners understand the complexities of motivational tools
and theories, as well as the application of systems to evaluate performance and their
impact.

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Scenario
You are an HR professional and, until recently, worked as a consultant in a small HR
consultancy firm offering advice on HR issues to small and medium sized enterprises
(SMEs). Posh Nosh Limited is one of the organisations you have worked with in the
past and you were flattered when Carmela Williams, the founder and Chief Executive
Officer (CEO), suggested that you join the company on a full-time basis. They already
own a chain of ten outlets in the London area, providing an up-market fast food
business, offering eat-in, takeaway and catering services.

This organisation has never had a formal Human Resources function. Being an SME, it
has a flat structure and the CEO has handled all HR issues herself. In the wake of the
companys expansion plans, the increased workload this has placed on the CEO and in
recognition of the need to consolidate HR activities, the CEO has employed you as the
companys first dedicated HR Manager.

Your first task is to write a report for the CEO which outlines the role of the newly
formed HR department and identifies the key issues involved in Posh Noshs
ambitious growth plans.

Task 1
LO 1: Understand the difference between personnel management and human resource
management

In the above scenario of a small organization, highlight the difference in applying personnel
management and human resource management. In your opinion, which would be a better
approach and why? (AC 1.1)
Assess the function of the human resource management in contributing to
organisational purposes. (AC 1.2)

Considering your clients business size and industry norms, evaluate the roles and
responsibilities the line managers in HRM? (AC 1.3)

Analyse the impact of the legal and regulatory framework on Human resources
management for the chosen scenario (AC 1.4)
Task 2

LO 2 : Understand how to recruit employees

In your report to the CEO, analyse the reasons for HR planning and its importance to
the business. (AC2.1)

Outline the stages involved in planning the human resource requirements (AC 2.2)

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Compare the recruitment and selection process of Posh Nosh Limited to that of an
organisation in the public sector. You may select an organisation of your choice for this
comparison. (AC 2.3)

Taking both organisations into account as chosen above, evaluate the effectiveness of the
recruitment and selection techniques of each. (AC 2.4)

Task 3

LO3: Understand how to reward employees in order to motivate and retain them

Assess the link between motivational theory and reward systems. You should provide
pragmatic recommendations to improve workforce motivation in Posh Nosh Limited.
(AC 3.1)

In your role as an HR manager you must evaluate the key elements involved in the job
evaluation process and other factors which determine pay. (AC3.2)

Assess the effectiveness of reward systems in different contexts for Posh Nosh Limited
(AC 3.3)

Suggest suitable ways in which Posh Nosh can examine various methods that can be
used to monitor employee performance. (AC 3.4)

Task 4

(LO4) Know the mechanisms for the cessation of employment

Identify the circumstances under which employees are most likely to cease employment
with special reference to Posh Nosh. What can such organisations do to reduce
employee turnover? (AC 4.1)

How might employee exits differ from one organization to another? Describe the
employment exit procedures used by the two organisations Posh Nosh and the
organisation you used in AC2.2. Comment on the usefulness of exit interviews. (AC
4.2)

How does the regulatory and legal framework have an impact on employee cessation
arrangements? What steps would you recommend, in the case of like redundancy or
dismissal, so that the steps are compliant with the law? (AC 4.3)

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 Evidence Summary of evidence required by student Evidence
checklist presented
Task 1 to Prepare a report, which should comply with the word count of 3500
Task 4 with +/- 10% margin. You may use tables and diagrams to support your
report to illustrate the text.

You should use Harvard Style of in-text referencing and bibliography

Word count excludes the index, headings, information contained in

tables, references and bibliography.

UNIT 21 HUMAN RESOURCE

MANAGEMENT
FINAL
GRADE

Achievement Summary
The Following Sections to be completed by the assessor:
Centre Name: Regent HE
Campus:
Centre Number:
Please note that the assessors signature below denotes conformation that he/she has in
no way influenced the outcome of the assessment:
UNIT 21 HUMAN RESOURCE MANAGEMENT
UNIT LEADER MR PERRY
Assessors Name:
Assessors Signature:
Learners Name (to be filled by the
Assessor)

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Intake: APRIL 15 Cohort: Term: 5 Campus:

Learners Edexcel Reference Number

Has the unit been Internally Verified? Y/N

Date of verification:
Name of the Internal Verifier:
Internal verifiers signature:
If Sampled ,Internal verifiers comments on the assignment brief:

Evidence Summary of the evidence required by the Evidence presented

Checklist student
Task 1
Task 2
Task 3
Task 4
Unit Outcomes
Outcome Evidence for the criteria to pass, merit Assessors Internal
and distinction as specified in the student decision verification
feedback and contextualised. decision. (agree,
disagree)
TASK 1 to Task 4
You are an HR professional and, until recently, worked as a consultant in a small HR consultancy
firm offering advice on HR issues to small and medium sized enterprises (SMEs). Posh Nosh
Limited is one of the organisations you have worked with in the past and you were flattered when
Carmela Williams, the founder and Chief Executive Officer (CEO), suggested that you join the
company on a full-time basis. They already own a chain of ten outlets in the London area, providing
an up-market fast food business, offering eat-in, takeaway and catering services.
This organisation has never had a formal Human Resources function. Being an SME, it has a flat
structure and the CEO has handled all HR issues herself. In the wake of the companys expansion
plans, the increased workload this has placed on the CEO and in recognition of the need to
consolidate HR activities, the CEO has employed you as the companys first dedicated HR Manager.

Your first task is to write a report for the CEO which outlines the role of the newly formed HR
department and identifies the key issues involved in Posh Noshs ambitious growth plans.
LO 1. Understand AC1.1- In the above scenario of a small P1.1 (P,M,D) P1.1
the difference organization, highlight the difference in (P,M,D)
between personnel applying personnel management and human
management and resource management. In your opinion, which
human resource would be a better approach and why? (AC 1.1)
management

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 AC1.2- Assess the function of the human P1.2 P1.2
resource management in contributing to (P,M,D) (P,M,D)
organisational purposes. (AC 1.2)

AC1.3- Considering your clients business P1.3 P1.3

size and industry norms, evaluate the (P,M,D) (P,M,D)
roles and responsibilities the line
managers in HRM? (AC 1.3)

AC1.4- Analyse the impact of the legal and P1.4 P1.4

regulatory framework on Human (P,M,D) (P,M,D)
resources management for the chosen
scenario (AC 1.4)

Contextualised
Feedback for Task
1(reflecting 1.1, 1.2,
1.3, 1.4, Pass merit
and distinction.)
IV comments
towards
Task 1

Task 2 Using the same scenario as specified above addressing the LO2 and AC 2.1 to 2.3
LO 2. Understand P2.1- In your report to the CEO, analyse
how to recruit the reasons for HR planning and its P2.1 P2.1
employees (P,M,D) (P,M,D)
importance to the business. (AC2.1)

P2.2- Outline the stages involved in P2.2 P2.2

planning the human resource (P,M,D) (P,M,D)
requirements (AC 2.2)

P2.3 Compare the recruitment and P2.3 P2.3

selection process of Posh Nosh Limited to (P,M,D) (P,M,D)
that of an organisation in the public sector.
You may select an organisation of your
choice for this comparison. (AC 2.3)

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 Taking both organisations into account as
chosen above, evaluate the effectiveness of
the recruitment and selection techniques
of each. (AC 2.4)

Contextualised
Feedback for Task
2(reflecting 2.1, 2.2,
2.3, 2.4, Pass merit
and distinction.)
IV comments
towards
Task 2
TASK 3 Using the same scenario as specified above addressing the LO3 and AC 3.1 to 3.4

LO 3. Understand P3.1- Assess the link between motivational P3.1 P3.1

how to reward theory and reward systems. You should (P,M,D) (P,M,D)
employees in order provide pragmatic recommendations to
to motivate and improve workforce motivation in Posh
retain them Nosh Limited. (AC 3.1)

P3.2- In your role as an HR manager you P3.2 P3.2

must evaluate the key elements involved in (P,M,D) (P,M,D)
the job evaluation process and other
factors which determine pay. (AC3.2)

P3.3- Assess the effectiveness of reward P3.3 P3.3

systems in different contexts for Posh Nosh (P,M,D) (P,M,D)
Limited (AC 3.3)

P3.4 Suggest suitable ways in which Posh P3.4 P3.4

Nosh can examine various methods that (P,M,D) (P,M,D)
can be used to monitor employee
performance. (AC 3.4)

Contextualised
Feedback for Task
3(reflecting 3.1, 3.2,
3.3, 3.4, Pass merit
and distinction.)
IV comments
towards
Task 3
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TASK 4 Using the same scenario as specified above addressing the LO4 and AC 4.1 to 4.3

P4.1 Identify the circumstances under P4.1 P4.1

LO 4. Know the which employees are most likely to cease (P,M,D) (P,M,D)
mechanisms for the employment with special reference to Posh
cessation of
Nosh. What can such organisations do to
employment
reduce employee turnover? (AC 4.1)

P4.2 How might employee exits differ from P4.2 P4.2

one organization to another? Describe the (P,M,D) (P,M,D)
employment exit procedures used by the
two organisations Posh Nosh and the
organisation you used in AC2.2. Comment
on the usefulness of exit interviews. (AC
4.2)

P4.3 How does the regulatory and legal P4.3 P4.3

framework have an impact on employee (P,M,D) (P,M,D)
cessation arrangements? What steps would
you recommend, in the case of like
redundancy or dismissal, so that the steps
are compliant with the law? (AC 4.3)

Contextualised
Feedback for Task
4(reflecting 4.1, 4.2,
4.3, Pass merit and
distinction.)
IV comments
towards
Task 4
Merit grades M1 M2 M3 P1 P2 P3 P4
awarded
Distinction D1 D2 D3 Resubmit :
grades awarded
Any other comments

Grade given by the Assessor:

Pass Merit Distinction
Assessors Signature: Date:
IV Grading Check: Comments if any:
Agree

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Disagree Modify grade to:
IV signature: Date:
Students feedback:
Student Signature: Date:
Plagiarism:
Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies regulations. In this
context the definition and scope of plagiarism are presented below:
Plagiarism is presenting someones work as your won. It includes copying information directly from the web or books
without referencing the material; submitting joint coursework as an individual effort; copying another students
coursework; stealing coursework form another student and submitting it as your own work. Suspected plagiarism will
be investigated and if found to have occurred will be dealt with according to the college procedure. (For further details
please refer to the plagiarism policy and the student code of conduct.)

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