Professional Documents
Culture Documents
Kimura _______
Blackberry REV.D
Ishizaka _______
A5 size Front, inside cover
Courtier _______
95/05/08
Paper supports
Edge guides
Paper guide
Paper-release
lever bb0-01
Knob
Power switch
Control panel
Printer cover
Print head
bb0-02
Sprocket units
Paper-thickness lever
Buttons Light
Lights
EPSON
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
While every precaution has been taken in the preparation of this book, Seiko Epson
Corporation assumes no responsibility for errors or omissions. Neither is any liability
assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporations operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from
the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.
EPSON and EPSON ESC/P are registered trademarks and EPSON Stylus and EPSON
ESC/P 2 are trademarks of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in
those marks.
Users Guide
L Blackberry REV.E
A5 size Front
96/04/17
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of
the user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to unused
interfaces.
Changes or modifications not expressly approved by the manufacturer could void the
users authority to operate the equipment.
Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites
applicables aux appareils numriques de Classe B prescrites dans le rglement sur le
brouillage radiolectrique dict par le Ministre des Communications du Canada.
ii
Blackberry REV.E R
A5 size Front
96/04/17
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Use of options
Epson (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON Products
or EPSON Approved Products by Epson (UK) Limited.
Safety information
Warning:
This appliance must be earthed. Refer to rating plate for voltage and check
that the appliance voltage corresponds to the supply voltage.
Important:
The wires in the mains lead fitted to this appliance are coloured in
accordance with the following code:
Green and yellowEarth
BlueNeutral
BrownLive
As the colours of the wires in the mains lead of this appliance may
not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
The green and yellow wire must be connected to the terminal
in the plug which is marked with the letter E or with the earth
symbol (G) or coloured green or green and yellow.
The blue wire must be connected to the terminal in the plug
marked with the letter N or coloured black.
v
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Contents
Introduction
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-1
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . 0-2
Finding Your Way Around . . . . . . . . . . . . . . . . . . . . . . . 0-2
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . 0-3
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . 0-4
vii
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Chapter 3 Troubleshooting
viii
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With the color upgrade installed, the printer does not operate
properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Appendix
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Serial interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Sending printer commands . . . . . . . . . . . . . . . . . . . . A-10
Using the command summary . . . . . . . . . . . . . . . . . . A-10
General operation . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Paper feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Page format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Print position motion . . . . . . . . . . . . . . . . . . . . . . . . A-12
Font selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Font enhancement . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Spacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15
Character handling . . . . . . . . . . . . . . . . . . . . . . . . . A-16
Bit image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-19
Color printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-19
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-20
Index
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Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014
Directive 89/336/EEC:
EN 55022 Class B
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 73/23/EEC:
EN 60950
June 1995
M. Hamamoto
President of EPSON EUROPE B.V.
x
Proof Sign-off:
Ohtera _______ Blackberry REV.E R
Grady _______ A5 size Introduction
96/04/08
Introduction
Features
Your EPSON 24-pin dot matrix printer offers these
outstanding features:
Introduction 1
L Blackberry REV.E
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2 Introduction
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Introduction 3
L Blackberry REV.E
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Unplug the printer from the wall outlet before you clean it,
and use a damp cloth for cleaning, not liquid or aerosol
cleaners.
Do not use your printer near water or spill any liquid on it.
Do not put your printer where the cord will be walked on.
4 Introduction
Blackberry REV.E R
A5 size Introduction
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If you use an extension cord, make sure that the total of the
ampere ratings on the products plugged into the extension
cord does not exceed the extension cords ampere rating.
Also, make sure that the total of all products plugged into
the wall outlet does not exceed 15 amperes.
Introduction 5
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6 Introduction
Proof Sign-off:
Ohtera
Grady
_______
_______
Blackberry REV.E
A5 size Chapter 1
R
_______
96/04/08 pass 1
Chapter 1
Setting Up the Printer
1
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-2
Printer
1-01
1-02
1-03
1-04
Printout guide 1-05
1-06
Ribbon cartridge
Power cord
Caution:
c There are several versions of this printer designed for different
voltages, and it is not possible to change the voltage. If the
label on the bottom of the printer does not show the correct
voltage for your country, contact your dealer.
Note:
The printout guide is used with the optional cut-sheet feeder. If you
do not have the cut-sheet feeder now, store the printout guide at the
back of the printer cover in case you need it later.
1-7
Never use a stand that tilts the printer. Always keep it level.
1-08
2. Push firmly on the knob until it fits against the printer case.
1-08a
2. Hold one of the wire paper supports and push the tips into
the notches on the edge guide
1-09
3. Repeat for the other paper support. Lower the paper guide.
1-10
Warning:
w Never move the print head while the printer is turned on;
this can damage the printer. Also, if you have just used the
printer, let the print head cool for a few minutes before you
touch it.
1-11
1-12
1-13
1-14
6. Slide the print head from side to side to make sure it moves
smoothly.
1-15
Caution:
c If the rated voltage and your outlet voltage do not match,
contact your dealer for assistance. Do not plug in the
power cord.
Caution:
c You should use paper at least 210 mm (8.3 inches) wide to
run the self test; otherwise, the print head prints directly
on the platen.
1-16
1-17
1-18
1-19
Caution:
c Always close the printer cover while the printer is
printing. The printer cover helps the paper feed properly.
6. To end the self test, make sure the printer is not printing.
Press LF/FF to eject the sheet; then turn off the printer.
1-20
Note:
If the self test did not print satisfactorily, see Chapter 3. If it prints
correctly, go on to the next section.
1-21
1. Turn off both the computer and the printer. Plug the parallel
cable connector securely into the printers parallel interface.
Squeeze the wire clips together until they lock in place on
either side of the connector.
1-22
2. Guide the interface cable through the slot on the side of the
printer as shown in the illustration on page 1-16 so that it
does not block the paper supply.
Note:
If there is a ground wire at the end of the cable, attach it to the
ground connector to the right of the interface as shown in the
illustration on page 1-15.
3. Plug the other end of the cable into the computers parallel
interface. (If there is a ground wire at the end of the cable,
attach it to the ground connector at the back of the
computer.)
1-23
Note:
If there is a ground wire at the end of the cable, attach it to the
ground connector to the right of the interface.
1-24
2. Guide the interface cable through the slot on the side of the
printer so that it does not block the paper supply.
1-25
3. Plug the other end of the cable into the computers serial
interface; then tighten the screws on either side of the
connector. (If there is a ground wire at the end of the cable,
attach it to the ground connector at the back of the
computer.)
4. Use the Printer Setting mode to change the baud rate, parity
bit, data length, or ETX/ACK handshaking if necessary. See
Changing the Printer Settings in Chapter 2.
9. Highlight EPSON LQ-300 (or the printer you added) and click
the button labeled Set As Default Printer.
If your software does not list the LQ-300, you may want to
contact the software manufacturer for an update.
Chapter 2
Using the Printer
When the printer is out of paper, the light flashes and the
beeper sounds three times. The light also flashes when you can
tear off the last sheet of continuous paper at the edge of the
printer cover.
While in the micro adjust mode, the Font lights flash. See
Adjusting the loading position on page 2-5.
Font button
Press the Font button during normal operation to cycle
through the printer fonts listed on the control panel. When you
press the button, the Font lights change to indicate your
current selection. For more about choosing a font, see page 2-4.
If you hold down the Font button while you turn on the
printer, you enter the Printer Setting mode, where you can
change many of the printers settings. For more about printer
settings, see page 2-22.
LF/FF button
During normal operation, you can press this button briefly to
feed paper line by line. Hold it down to load a single sheet, or
to advance continuous paper to the next top-of-form position.
You can also press LF/FF to eject a page.
Pause button
Press the Pause button to stop the printer temporarily during
printing or the self test. Press it again to resume activity.
Paper Park
Press the Font and LF/FF buttons together to feed continuous
paper backward to the paper-park position. See Printing in
the push tractor position on page 2-8.
Micro Adjust
While in this mode, you can adjust the loading position by
pressing the LF/FF button or the Font button. See Adjusting
the loading position on page 2-5.
Selecting fonts
EPSON Courier O N
EPSON Prestige F N
EPSON Script F O
EPSON Draft N F
Draft condensed O O
Note:
You can install an optional cut-sheet feeder to load up to 50 sheets
automatically. See page 2-29 for details.
Caution:
c Use the knob on the right side of the printer only to clear paper
jams and only when the printer is off. Otherwise, you may
damage the printer or change the top-of-form position.
1. With paper loaded, hold down the Pause button until the
printer beeps once and the Font lights begin to flash.
Its easy to adjust the printer so that you get the right results.
Simply change the settings in your software program as
described below.
2. Many programs have an option that you can use to set the
maximum lines per page. If you are using standard
8 1/2 11-inch paper, set the lines per page to 61.
Note:
To find the right lines-per-page setting for paper other than
8 1/2 11, create a test document using your software program.
Set your top and bottom margins to 0 and then create a file of
numbered lines from 1 to 66. When you print your file, notice the
last number printed on the first page. This is your maximum
lines-per-page setting.
4. You can also try adjusting the form length setting. For a
standard 8 1/2 11-inch page, try setting the form length to
10 inches.
1. Make sure the printer is turned off. Remove the paper guide
and place the paper-release lever in the continuous paper
position.
2-04
2-05
3. Slide the left sprocket unit using the scale on the printer as a
guide. The printer prints to the right of the position marked 0.
Push the sprocket lock lever back to lock it in place. Then
slide the right sprocket unit to match the width of your
paper, but do not lock it. Move the paper support so it is
midway between the sprocket units.
10
5
0
2-06
Caution:
c Use the knob on the right side of the printer only to clear
paper jams and only when the printer is off. Otherwise,
you may damage the printer or change the top-of-form
position.
Note:
Make sure your paper supply is positioned within 1 meter
(3 feet) of the printer.
2-07
2-08
6. Slide the left edge guide to the center until it stops at the
diamond-shaped guide mark. Then slide the right edge
guide to the opposite guide mark.
2-09
Note:
Set the auto tear off feature in the Printer Setting mode to on.
Otherwise, the printer does not feed the perforation to the edge of
the printer cover.
If the perforation and the edge of the printer cover do not match,
adjust the paper position by following the steps in Adjusting the
loading position, while the Pause light is flashing.
When you send more data, the paper automatically feeds back
to the loading position. If you want to change the position
where printing begins on the page, follow the steps on page 2-5
to adjust the loading position.
Caution:
c Always tear off paper before back-feeding; back-feeding too
many sheets can cause a paper jam.
Caution:
c Use the knob on the right side of the printer only to clear
paper jams and only when the printer is off. Otherwise,
you may damage the printer or change the top-of-form
position.
When using the pull tractor, set the auto tear off feature in
the Printer Setting mode to off; otherwise the paper may
jam.
1. Turn the printer off; then remove the paper guide. Pull the
paper-release lever forward to the continuous paper
position as shown in the illustration on page 2-8.
2. Squeeze the tractors lock tabs gently and pull the tractor
away from the printer. Remove the printer cover.
2-10
3. Lift the tractor forward to the mounting slot at the top of the
printer and tilt it into place as shown below. Then push the
tractor onto the posts until the notches snap into place.
2-11
2-12
5. Insert the paper into the paper slot as shown below and
pull it up. Position the paper using the scale on the printer
as a guide. The printer prints to the right of the position
marked 0.
10
5
0
2-13
Note:
Make sure your paper supply is positioned within 1 meter
(3 feet) of the printer.
6. Slide the left sprocket unit so that its sprockets match the
position of the holes in the paper and lock the unit in place.
Then slide the right sprocket unit to match the width of
your paper, but do not lock it. Move the paper support
midway between the two sprocket units.
2-14
2-15
9. Slide the left edge guide to the center until it stops at the
diamond-shaped guide mark; slide the right edge guide to
the opposite guide mark.
10. Attach the printer cover and adjust the paper position with
the knob. Turn the knob until the perforation between
pages is just above the print head.
11. Make sure the printer cover is closed. Then turn on the
printer. When the printer receives data, it begins printing
automatically.
Caution:
c When printing on multi-part forms, thicker-than-normal paper,
labels, or envelopes, make sure your software program settings
keep the printing entirely within the printable area. Printing
past the edge of these papers can damage the print head.
For multi-part forms and labels, you should not print any
closer than 13 mm (0.5 inch) from either edge of the paper.
For information on the printable area of envelopes, see the
Appendix.
1. Turn the printer off and open the cover. The paper-thickness
lever is on the left side of the printer. The numbers next to
the lever indicate the thickness setting. For normal use, the
lever should always be set to position 0.
1
2
3
4
5
6
2-16
Note:
When you choose lever positions 26, the print speed is reduced.
Multi-part forms
You can use the built-in tractor to print on carbonless
multi-part forms of up to four parts (one original plus three
copies). Before you print on the forms, set the paper-thickness
lever as described in the previous section. These tips will help
you get good results:
Note:
If you print on multi-part forms without raising the paper guide,
the paper may jam.
2-16a
Labels
You must use the tractor as a pull tractor to print on labels.
Keep these tips in mind:
You load labels the same way you load continuous paper,
except that the paper-thickness lever should be set to 1. See
page 2-13 for loading instructions.
To remove the labels from the printer, tear off the fresh
supply at the rear of the printer; then press LF/FF to
advance the remaining labels out of the printer.
Caution:
c Never feed labels backward through the printer; they can easily
peel off the backing and jam the printer. If a label does become
stuck in the printer, contact your dealer.
Envelopes
You can feed envelopes individually using the paper guide.
2-16b
For most users, the factory settings are best, but you can change
these settings if necessary. The table below lists all the settings
you can change.
Function Options
Character table* PC437, PC850, PC860, PC863, PC865,
PC861, BRASCII, Abicomp
Page length 11, 12, 8.5, 70/6 inches
Skip-over-perforation On, Off
Auto tear off On, Off
Graphic print direction Unidirectional, Bidirectional
Software ESC/P 2, IBM X24E
AGM On, Off
Auto line feed On, Off
Interface Auto (10 sec. wait), Auto (30 sec. wait),
Parallel, Serial
Bit rate 300, 600, 1200, 2400, 4800, 9600,
19200 bps
Parity bit None, Odd, Even
Data length 7 bit, 8 bit
EXT/ACK Disable, Enable
State reply On, Off
Note:
Because software settings always override the printers default
settings, use your software program to control the printer, if possible.
See your software documentation for more information.
Character table
Character tables contain the characters and symbols used in
different languages. Your printer includes a wide variety of
character tables. See the Appendix for specific characters.
Page length
This option is available only when you use continuous paper
with the tractor. You can set the page length to 8 1/2, 11, 12, or
70/6 (the length of A4 paper) inches.
Skip-over-perforation
When you turn on this feature, the printer skips over the
perforations of continuous paper, providing a 1-inch margin
between the last line printed on one page and the first line
printed on the next. Because most software programs set their
own top and bottom margins, you should use this feature only
if your program does not provide them. This feature does not
affect single-sheet paper.
Software
You can select the kind of printer commands used by your
printer.
Interface
When this feature is set to Auto, the printer determines which
interface is receiving data and switches to that interface until
the end of the print job (when no data is received from the
selected interface for the amount of time specified). You can
specify either 10 seconds or 30 seconds.
Set this option to Parallel only if you want the printer to ignore
data from the serial interface or to Serial only if you want the
printer to ignore data from the parallel interface.
State reply
For normal operation, leave this option set to Off (default).
Caution:
c To print the help text, use paper at least 210 mm (8.3 inches)
wide for single sheets or 240 mm (9.5 inches) for continuous
paper; otherwise the print head prints directly on the platen.
Also make sure you have enough sheets of paper because the
printer prints several pages of help text.
1. Turn off the printer. Make sure the paper is loaded correctly.
2. Hold down the Font button while you turn on the printer.
If you are using single sheets, insert a sheet of paper. The
printer automatically loads the paper and prints out a table
of languages from which you can choose. You can print
help text in English, French, German, Italian, or Spanish
as shown in Table A below.
Table A
Font lights
1 2 Language
O N English
O F French
N O German
N N Italian
N F Spanish
4. Press the LF/FF to select the language. The printer prints the
current settings in the language of your choice, and then
stops.
5. Press the Font button now to print help text that guides you
through the operations. The printed instructions include
submenu tables that list all of the settings you can change
and show you how the control panel lights appear for each
selection. After printing is finished, go on to step 6.
Note:
If you have changed the printer settings before and do not need
the help text, you can skip this step by pressing LF/FF instead of
the Font button.
Table B
Font lights
Pause Go to
1 2 light Setting submenu
O F O Skip-over-perforation Table E
F N N Software Table G
O F N AGM Table E
F O F Interface Table H
F F F EXT/ACK Table E
7. When you reach the setting that you want to change, press
the Pause button once. The printer beeps twice and enters
a submenu table for that setting. For example, if you choose
Interface and then press Pause, you enter Table H.
11. When you are finished, turn the printer off. Any settings
you have made remain in effect until you change them
again.
1. Make sure the printer is turned off. Remove the paper guide.
2-17
Edge guides
2-18
Paper support
6. Pull the paper-set levers all the way forward until the edge
guides retract and lock open to allow for paper loading.
2-19
7. Take a stack of paper and fan it. Next, tap the side and
bottom of the paper on a flat surface to even up the stack.
Caution:
c Do not use envelopes, multi-part forms, carbon paper, or
labels in the cut-sheet feeder.
10. Push the paper-set levers back to clamp the paper against
the guide rollers.
Wire paper
Wire support
paper support
Stacker support
Stacker support
2-20
12. Attach the paper guide to the cut-sheet feeder as shown below.
Release tab
2-21
Release tab
13. Open the printer cover. Place the printout guide in the
middle. Close the printer cover.
Note:
The printout guide comes packed with your printer, not with the
cut-sheet feeder. See Unpacking the Printer on page 1-2.
2-22
14. Slide the left edge guide of the paper guide to the center
until it stops at the diamond-shaped guide mark. Then
slide the right edge guide to the opposite guide mark.
Note:
When you print several pages of continuous paper, fold the first
printed page forward at the perforation after it emerges from
below the printer cover. This helps the printer feed the printed
pages properly and prevents paper jams.
To remove the paper guide from the cut-sheet feeder, press both
release tabs and pull out the paper guide.
4. Release the sprocket lock levers of the pull tractor and adjust
the sprocket units to match the width of the paper. Be sure
that the sprocket units on both the tractors are aligned so
that the paper is not crooked.
5. Open the sprocket covers. Fit the holes of the paper over the
tractor pins of the sprocket units and adjust the sprocket
units as necessary. (See Printing on Continuous Paper on
page 2-7.) Close the sprocket covers.
2-23
7. See that the paper is not crooked or wrinkled and lock the
sprocket units in place.
1. Turn off the printer and remove the printer cover. If the
original ribbon cartridge is installed, remove it. Then slide
the connector cover on the printer and pull it out as shown.
2-24
2. Install the motor unit in the right hand corner of the printer,
with the gear facing the center of the printer. Push it down
firmly to fit the metal pins into the slots.
2-25
3. Insert the motor unit plug into the connector on the printer.
2-26
2-27
2-28
After you install the color ribbon cartridge, run the self test as
shown on page 1-10.
If the top or bottom edge of the characters in the self test are a
different color from the rest, adjust the ribbon angle with the
color ribbon adjustment lever. See page 3-12 for details.
2-29
Note:
When you print using the color ribbon, print speed may be reduced.
To switch to the black ribbon, remove the color ribbon and then
install the black ribbon as shown on page 1-6. To remove the
color ribbon, press down on the motor unit and pull out the
cartridge as shown below. You do not have to remove the
motor unit.
2-30
Chapter 3
Troubleshooting
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
The printer does not print . . . . . . . . . . . . . . . . . . . 3-3
The print is faint or uneven . . . . . . . . . . . . . . . . . . . 3-4
Dots are missing in printed characters or graphics . . . . . 3-5
Printed characters are not what you expected . . . . . . . . 3-5
The print position is not what you expected . . . . . . . . . 3-6
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
When you use the cut-sheet feeder, the paper does not feed
properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Switching between the cut-sheet feeder and the push
3
tractor does not work properly . . . . . . . . . . . . . . . . 3-11
Using the pull tractor with the push tractor, continuous
paper does not feed properly . . . . . . . . . . . . . . . . . 3-11
With the color upgrade installed, the printer does not operate
properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
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You can check the operation of your printer using the self test.
See Running the Self Test on page 1-10. If the self test works
properly, the problem probably lies in the computer, the
software, or the interface cable. If the self test does not work,
contact your dealer or qualified service person for assistance.
Note:
If you are an experienced user or a programmer, you can print a
hexadecimal dump to isolate communication problems between the
printer and computer. To print a hex dump, turn off the printer.
Next, hold down the LF/FF and FONT buttons while you turn on the
printer. Then send data from your computer. The printer prints all
the codes it receives in hexadecimal format.
Power Supply
3-2 Troubleshooting
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The lights come on briefly and then go off. The lights stay off
even when the power is turned on again.
Printing
Check both ends of the interface cable. Make sure the cable
meets both the printer and computer specifications.
The Pause light is flashing and the printer beeps three times.
Troubleshooting 3-3
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The printer makes a strange noise, beeps once, and then abruptly
stops printing.
Turn off the printer and check for a paper jam, a ribbon jam, or
other problems. Let the print head cool. Then try to print again.
If the printer still does not print correctly, contact your dealer.
The beeper sounds once and the Pause light comes on.
An error has occurred. Turn off the printer and turn it on again.
If the Pause light stays on, check for a paper jam or ribbon jam.
Turn the printer off and clear the jam.
If the printer still does not work correctly, turn off the printer
and contact your dealer or qualified service person.
3-4 Troubleshooting
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Either there is too much slack in the ribbon or the ribbon has
come loose. Reinstall the ribbon cartridge as described on
page 1-6.
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Printing starts too high or too low on the page, or the bottom part
of one page is printed at the top of the next page.
3-6 Troubleshooting
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Paper Handling
Turn off the printer and pull out the paper. Insert a new sheet
straight into the paper guide. Be sure youre using the right
type of paper. See the paper specifications in the Appendix.
Check to see that the printer cover is closed.
The paper may be too long. Use paper that is within the
specified range. See the paper specifications in the Appendix.
Troubleshooting 3-7
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The paper may have come off the tractor. Reattach the paper to
the tractor.
Make sure the edge guide positions are correct. Position the
edge guides at the diamond-shaped guide marks.
Check that the holes on the sides of the paper are aligned with
each other. Also, make sure the sprocket units are locked and
their covers are closed.
Check that the paper size and thickness are within the specified
range. See the paper specifications in the Appendix.
3-8 Troubleshooting
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When using the pull tractor, tear off the paper entering the
printer, then press the LF/FF button to feed the paper forward.
When using the push tractor, tear off the paper at the last
printed page, then press the Font and LF/FF buttons together to
feed the paper backward.
When you switch between single sheets and continuous paper, the
beeper sounds once and the Pause light comes on.
Options
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Make sure the edge guide positions on the paper guide are
correct. Position the edge guides at the diamond-shaped guide
marks.
There may be only one sheet left in the bin. Add more paper.
The paper may be old or creased. Use only new, clean sheets
of paper.
Make sure the paper guides are set correctly and your paper is
the proper size and quality. See the Appendix for paper
specifications.
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The pull tractor and push tractor sprockets are not aligned
correctly. When using both tractors, be sure that the sprockets
on both are positioned evenly.
The paper may have too much slack. Adjust the position of the
sprockets to take up any slack along the width of the paper.
Remove slack lengthwise by rotating the knob of the pull
tractor.
The paper may be caught on the edge guides. Make sure that
the paper guide is installed over the paper and that the edge
guides are positioned correctly.
The motor in the color upgrade kit may not be installed or may
not be installed correctly. Follow the instructions on page 2-35.
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The top or bottom edge of the characters are a different color from
the rest.
3-12 Troubleshooting
Proof Sign-off:
Kimura
Ishizaka
_______
_______
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Courtier _______
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Appendix
Appendix A-1
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Printer Specifications
Printing
Print method: 24-pin impact dot matrix
Print speed:
Quality Characters per inch Characters/second/line*
Draft 10 200
12 240
Letter 10 67
Quality
12 80
* The paper-thickness lever position or an overheated print head may
slow down the printing speed.
A-2 Appendix
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Character fonts:
Font 10 cpi 12 cpi 15 cpi Proportional
Epson Draft N N N
Epson Roman N N N N
Epson Courier N N N
Epson Prestige N N
Epson Script N N
Scalable fonts:
Font Min pt Max pt Increments
Epson Roman 8 32 2 pt
Epson Roman T 8 32 2 pt
Appendix A-3
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Paper
Single sheets (CSF):
Width: 182 to 216 mm (7.2 to 8.5 inches)
Length: 210 to 364 mm (8.3 to 14.3 inches)
Thickness: 0.07 to 0.12 mm (0.0028 to 0.0047 inch)
Weight: 64 to 91 g/m2 (18 to 24 lb)
Use 90 g/m2 (24 lb) paper only under
normal temperature and humidity
conditions.
Single sheets (manual
insertion):
Width: 148 to 257 mm (5.8 to 10.1 inches)
Length: Max. 364 mm (14.3 inches)
Thickness: 0.065 to 0.14 mm (0.0025 to 0.0055 inch)
Weight: 52.3 to 90 g/m2 (14 to 24 lb) paper under
normal conditions.
Use 90 g/m2 (24 lb) paper only under
normal temperature and humidity
conditions.
Continuous paper:
Width: 101 to 254 mm (4.0 to 10.0 inches)
Copies: Four sheets (one original plus three copies)
Thickness: 0.065 to 0.32 mm (0.0025 to 0.012 inch) total
Weight: 52.3 to 82 g/m2 (14 to 22 lb) for one sheet
40 to 58.2 g/m2 (12 to 15 lb) per sheet in
multi-part forms
Use only two- or three-part carbonless
multi-part forms fed with the tractor.
When using side-crimped multi-part
forms, raise the paper guide to keep the
printing position accurate.
When using the push tractor, the
printing position for the last page may
not be accurate because the page has
come off the tractor.
Note:
Use recycled paper under normal conditions only. If ribbon consumption or paper
jamming increase, use a higher grade of paper.
A-4 Appendix
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Labels:
Size: 101 to 254 mm (4.0 to 10.0 inches) width for
backing sheet
63.5 23.8 mm (2.50 0.94 inches)
minimum for a label
Thickness: 0.07 to 0.09 mm (0.0028 to 0.0031 inch) for
backing sheet
0.16 to 0.19 mm (0.0063 to 0.0075 inch) total
Weight: 68 g/m2 (17 lb) for label only
Use only continuous type labels and use
them only with the tractor.
Use labels only under normal
temperature and humidity conditions.
Envelopes:
Size: No. 6: 166 92 mm (6.5 3.6 inches)
No. 10: 240 104 mm (9.5 4.1 inches)
Thickness: 0.16 to 0.52 mm (0.0063 to 0.0197 inch)
Weight: 45 to 91 g/m2 (12 to 24 lb)
Use envelopes only under normal
temperature and humidity conditions.
Printable area:
Single sheets and envelopes
A B
B
A-01
B C
C
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Continuous paper
A
A A-02
B B
A The minimum top and bottom margins above and below the perforation
are 9.0 mm (0.35 inch).
B The minimum left and right margins are 13 mm (0.51 inch).
The maximum printable width is 203 mm (8.0 inches).
Mechanical
Paper-feed methods: Friction
Push tractor
Pull tractor
Push/pull tractor (with optional pull
tractor C80030)
Cut-sheet feeder (option C80637)
Ribbon:
Type Life expectancy at 48-dot character
Black ribbon cartridge (#7753) 2 million characters
Film ribbon cartridge (#7768) 0.2 million characters
Color ribbon cartridge (S015077) Black: 1 million characters
Cyan: 0.7 million characters
Magenta: 0.7 million characters
Yellow: 0.5 million characters
A-6 Appendix
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Electrical
120 V model:
Rated voltage AC 120 V
Input voltage range AC 103.5 to 132 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 1.4 A
Power consumption Approx. 30 W (during self-test printing in
draft mode at 10 cpi)
220240 V model:
Rated voltage AC 220240 V
Input voltage range AC 198 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 0.7 A
Power consumption Approx. 30 W (during self-test printing in
draft mode at 10 cpi)
Environmental
Temperature:
Operation: 5 to 35C (41 to 95F)
Operation (film ribbon): 15 to 35C (59 to 95F)
Operation (envelopes,
labels, or recycled paper): 15 to 25C (59 to 77F)
Storage: 20 to 55C ( 4 to 131F)
Humidity (without condensation):
Operation: 5 to 80% RH
Operation (film ribbon): 10 to 80% RH
Operation (envelopes,
labels, or recycled paper): 20 to 60% RH
Storage: 5 to 85% RH
Appendix A-7
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Safety approvals
Safety standards:
US model UL1950 with D3, CSA22.2 No.950 with D3
European model EN 60950 (TV)
IEC 950 (SEMKO, DEMKO, NEMKO, SETI)
RFI:
US model FCC part 15 subpart B class B
European model Vfg 243 (VDE 0878 part 3, part 30)
EN 55022 (CISPR Pub. 22) Class B
Interface Specifications
Your printer is equipped with an EIA-232D serial interface and a
Centronics-compatible parallel interface. The printer switches
automatically to the appropriate interface when it receives data.
Parallel interface
The parallel interface has the following characteristics.
Data format: 8-bit
Synchronization: STROBE pulse
Handshaking: BUSY and ACKNLG signals
Signal level: TTL compatible
Connector: 36-pin 57-30360 Amphenol connector or
equivalent
Serial interface
The serial interface has the following characteristics.
Bit rate: 300, 600, 1200, 2400, 4800, 9600, 19200 bps
(selectable)
Word length:
Data format 7 or 8-bit (selectable)
Start bit 1 bit
Parity bit Odd, even, or none (selectable)
Stop bit 1 bit
A-8 Appendix
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Synchronization: Asynchronous
Handshaking: DTR protocol, XON/XOFF protocol,
ETX/ACK protocol (selectable)
Parity check: Odd, even, or none (selectable)
Connector: EIA standard, 25-pin, D-SUB, female
connector
Appendix A-9
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Command Summary
A-10 Appendix
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General operation
ASCII Dec. Hex. Description
ESC @ 64 40 Initialize Printer
ESC U 1/0 85 55 Turn Unidirectional Mode On/Off
ESC EM n 25 19 Control Paper Loading/Ejecting
n = R Eject a sheet
Paper feeding
ASCII Dec. Hex. Description
CR 13 0D Carriage Return
FF 12 0C Form Feed
LF 10 0A Line Feed
ESC 0 48 30 Select 1/8-inch Line Spacing
ESC 2 50 32 Select 1/6-inch Line Spacing
ESC 3 n 51 33 Set n/180-inch Line Spacing
ESC + n 43 2B Set n/360-inch Line Spacing
Page format
ASCII Dec. Hex. Description
ESC ( c nn 40 99 28 63 Set Page Format
ESC ( c 4 0 m1 m2 n1 n2
m = m1 + m2 256
m: Top margin in defined units
n = n1 + n2 256
n: Bottom margin in defined units
ESC ( C nn 40 67 28 43 Set Page Length in Defined Unit
ESC ( C 2 0 n1 n2
n = n1 + n2 256
n: Number of defined units
ESC C n 67 43 Set Page Length in Lines
n = Number of lines (1127)
Appendix A-11
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A-12 Appendix
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Font selection
ASCII Dec. Hex. Description
ESC k n 107 6B Select Typeface
n = 0: Roman 4: Script
1: Sans Serif 10: Roman T
2: Courier 11: Sans Serif H
3: Prestige
ESC X nn 88 58 Select Font by Pitch and Point
ESC X m n1 n2
m: Set pitch to 360/m cpi
m = 0: No change in pitch
m = 1: Select proportional
m = 0, 1, 18, 21, 24, 30, 36, 42, 48, 60,
or 72
n = n1 + n2 256
n: Set point size in 0.5 points
Total points = (n1 + n2 256) 0.5
n = 0: No change in point
n = 0, 16, 21, 24, 28, 32, 36, 40, 44, 48,
52, 56, 60, or 64 (for Roman, and
Sans Serif)
n = 0, 21, 42 (for other typeface)
Cancel ESC X with ESC P, M, g, p,
!, or @
Appendix A-13
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Font enhancement
ASCII Dec. Hex. Description
SI 15 0F Select Condensed Printing
DC2 18 12 Cancel Condensed Printing
SO 14 0E Select Double-Width Printing (one line)
ESC W 1/0 87 57 Turn Double-Width Printing On/Off
DC4 20 14 Cancel Double-Width Printing (one line)
ESC w 1/0 119 77 Turn Double-Height Printing On/Off
ESC G 71 47 Select Double-Strike Printing
ESC H 72 48 Cancel Double-Strike Printing
ESC S 0 83 53 Select Superscript Printing
ESC S 1 83 53 Select Subscript Printing
ESC T 84 54 Cancel Superscript/Subscript Printing
A-14 Appendix
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Spacing
ASCII Dec. Hex. Description
ESC SP n 32 20 Set Intercharacter Space
n = Number of units of space added to
the space between characters
(1127)
Units are 1/120 inch (draft) and
1/180 inch (LQ and proportional)
ESC ( U nn 40 85 28 55 Define Unit
ESC ( U 1 0 n
Define positioning unit as n/3600 inch
n = 10, 20, 30, 40, 50, or 60
n = 10: default
ESC c n1 n2 99 63 Set Horizontal Motion Index (HMI)
Select Pitch in n/360-inch units
Total units = n1 + n2 256
Appendix A-15
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Character handling
ASCII Dec. Hex. Description
ESC ( t nn 40 116 28 74 Assign Character Table
ESC ( t 3 0 d1 d2 d3
Assign character table set by d2 and
d3 to table d1
d1 = 0, 1, 2, 3, 0, 1, 2, or 3
d2 d3 Character Table
0 0 Italic
1 0 PC 437 (USA, standard Europe)
1 16 PC 437 Greek (Greek)*
3 0 PC 850 (Multilingual)
5 0 PC 853 (Turkish)*
6 0 PC 855 (Cyrillic)*
7 0 PC 860 (Portuguese)
8 0 PC 863 (Canadian-French)
9 0 PC 865 (Norwegian)
10 0 PC 852 (East Europe)*
11 0 PC 857 (Turkish)*
13 0 PC 864 (Arabic)*
14 0 PC 866 (Russian)*
15 0 PC 869 (Greek)*
24 0 PC 861 (Icelandic)
25 0 BRASCII (Braz. Port.)
26 0 Abicomp (Braz. Port.)
27 0 MAZOWIA (Polish)*
28 0 Code MJK (CSFR)*
29 7 ISO 8859-7 (Latin/Greek)*
31 0 ISO Latin 1T (Turkish)*
32 0 Bulgaria (Bulgarian)*
* Available only in certain areas
ESC t n 116 74 Select Character Table
Select character table n assigned by
ESC ( t
n = 0, 1, 2, 3, 1, 2, or 3
n = 2: Remaps download characters
from 0127 to 128255
A-16 Appendix
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Appendix A-17
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Bit image
ASCII Dec. Hex. Description
ESC * nn 42 2A Select Bit Image
ESC * m n1 n2 data
n = n1 + n2 256
n: Total columns
Total data = (n1 + n2 256) t
t = Number of data bytes per column
m: Specifies dot density
A-18 Appendix
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Graphics
ASCII Dec. Hex. Description
ESC ( G nn 40 71 28 47 Select Graphics Mode
ESC ( G 1 0 n
n = 1 or 49
Cancel Graphics mode with ESC @
ESC . nn 46 2E Print Raster Graphics
ESC . c v h m n1 n2 data
c = 0: Full graphics mode
1: Compressed mode
v = 10, 20: Dot density for vertical in
3600/v dpi
h = 10, 20: Dot density for horizontal
in 3600/h dpi
m: Number of vertical dots
1m24
n: Number of horizontal dots
Total dots = n1 + n2 256
The following combination is not
allowed: v = 10 and h = 20
Color printing
ASCII Dec. Hex. Description
ESC r n 114 72 Select Printing Color
The variable n selects the printing
color according to the table below.
n = 0: Black 4: Yellow
1: Magenta 5: Red
2: Cyan 6: Green
3: Violet
Appendix A-19
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Character Tables
These character tables are selected with the Printer Setting mode or by
using a command.
All tables except the italic character table are the same as the PC437 table
for hex codes 00 through 7F, so only the PC437 table is shown completely.
The rest of the tables show only the characters for hex codes 80
through FF.
The tables with an asterisk (*) after the table name are available in certain
areas only.
PC437
A-20 Appendix
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PC850/860
PC863/PC865
Appendix A-21
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PC861/BRA
Abic/437
A-22 Appendix
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PC869/8859
PC853/857
Appendix A-23
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ISO/855
866/852
A-24 Appendix
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MAZ/Code
Bul/864
Appendix A-25
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Italic
Italic
A-26 Appendix
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Ascll
Appendix A-27
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CODE
A-28 Appendix
Proof Sign-off:
Kimura _______
Ishizaka _______ Blackberry REV.D R
Courtier _______ A5 size Index
95/05/08
Index
A F
Adjusting Features, 1
loading position, 2-5 Feeder, cut-sheet, 2-2933
paper-thickness lever, 2-17 Finding your way around, 2
AGM, 2-22, 2-24 Font
Assembling printer, 1-49 button, 2-23, 2-2228
Attaching paper supports, 1-5 lights, 2-2, 2-2228
Auto Fonts, selecting, 2-4
line feed, 2-22, 2-24 Forms, multi-part, 2-19
tear off, 2-2223
G
B Getting results you expect, 2-6
Bit rate, 2-22, 2-25 Graphic print direction, 2-22, 2-24
Buttons, 2-23
H
C Handle, ribbon cartridge, 1-9
Changing printer settings, 2-2528 Help for United States users, iii
Character
handling, A-16 I
table, 2-2223 Important safety information, vvi,
Choosing a place for the printer, 1-3 45
Color Upgrade Kit, 1, 2-3538 Installing
Command summary, A-1019 options, 2-2938
Connecting printer to computer, knob, 1-4
1-1316 ribbon cartridge, 1-69
Continuous paper, 2-717 Interface, 2-22, 2-25
Control panel, 2-24 parallel, 1-1314
Cut-sheet feeder, 2-2933 serial, 1-13, 1-1516
specifications, A-89
D
Data length, 2-22, 2-25 K
Knob, 1-4
E
ribbon-tightening, 1-78
Envelopes, 2-21
ETX/ACK, 2-22, 2-25
Index 1
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L Printer
assembling, 1-4 9
Labels, 2-20
changing the settings, 2-25 28
Lever, paper-thickness, 2-1718 choosing a place for, 1-3
LF/FF button, 2-3 commands, sending, A-10
Lights, 2-2 3 plugging in, 1-9
Loading position, 2-5 settings, 2-25 28, A-9
Loading single sheets, 2-5 setting descriptions, 2-23
M specifications, A-2 8
Printing
Microsoft Windows, 1-17 in pull tractor position, 2-13 17
Micro Adjust, 2-3 in push tractor position, 2-8 12
Movable ribbon guide, 2-36 on continuous paper, 2-7 17
Multi-part forms, 2-19 on single sheets, 2-5 6
N on special paper, 2-17 21
troubleshooting, 3-3 6
Non-Windows software, 1-18 Problems and solutions, 3-2
O Pull tractor, 2-13 17
Pull Tractor Unit, 1, 2-3334
Options
Push tractor, 2-8 12
installing and using, 2-29 39
troubleshooting, 3-9 12 R
P Ribbon
installing, 1-6 9
Page length, 2-2223 replacing, 1-9
Paper Running self test, 1-10 12
continuous, 2-7 17
printing on special, 2-19 21 S
single sheet, 2-5 6
Safety information, v vi, 45
Paper handling, troubleshooting,
Selecting fonts, 2-4
3-7 9
Self test, 1-10 12
Paper Park, 2-3
Sending printer commands, A-10
Paper-thickness lever, adjusting, 2-17
Serial interface, 1-15 16
Parallel interface, 1-1314 Setting up
Parity bit, 2-22, 2-25 the printer, 1-1 16
Pause your software, 1-16 18
button, 2-3 Settings, changing printer, 2-22 28
light, 2-2 Single sheets, 2-5 6
Plugging in the printer, 1-9 Single-bin Cut-Sheet Feeder, 1,
Power supply, troubleshooting,
2-2933
3-2 3
Skip-over-perforation, 2-22 23
Software, setting up your, 1-16 18,
2-22, 2-24
2 Index
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T
Tractor, 1, 2-7
pull, 2-7, 2-13 17
push, 2-7 12
unit, 2-33 34
Troubleshooting, 3-1 12
U
Unpacking printer, 1-2
Upgrade kit, color, 2-35 38
Using
command summary, A-10
control panel, 2-2 4
parallel interface, 1-13 14
printer, 2-1 38
serial interface, 1-13, 1-15 16
W
Warnings, cautions, and notes, 3
Where to get help
for United Kingdom users, iv
for United States users, iii
Windows, Microsoft, 1-17
Index 3
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4 Index
EPSON OVERSEAS MARKETING LOCATIONS
1998 February