of 200000.

By and large, it is concluded that 43 per cent of the respondents got the floor limit of
100000.

Time taken to get the authorization

Banks give authorization and the authorization takes time for processing. The information
on the time taken to get the authorization for the respondents has been derived and presehted in
the table 339.

Table 3.39
Time taken to get the authorization
SI.No. Time taken to get the authorization No. of Respondents Percent
Instantaneous 89 59.3
Less than 30 seconds 61 40.7
Total 100.0

The table lucicly shows that 89 respondents (59.3 %) got authorization instantaneously
and 61 respondents (40.7 %) got authorization less than 30 seconds. It is concluded that 59.3 per
cent of the respondents got authorization instantaneously. It shows that authorization is given
instantaneously.

Opinion on time taken for authorization

The information on the opinion of the respondents on time taken for authorization has
been elicited and furnished the details in the table 3.40.

Table 3.40
Opinion on time taken for authorization
SI. No. Opinion on time taken for authorization No. of Respondents Percentage
I Just right 150 100.0
The table expounds that all the 150 respondents (100 %) opined that the time taken for
authorization of credit card is just right. Above all, it is concluded that 100 per cent of the
respondents opined that the time taken for authorization of credit card is just right.

147
Time taken for settlement
The information on the time taken for settlement has been elicited and the details are
furnished in the table 3.41.

Table 3.41
Time taken for settlement
No, of
Sl./sli.o. Time taken for settlement Percent
Respondents
1 One day 150 100.0
The table clearly shows that all the 150 respondents (100 %) took one for settlement, It is
concluded that the settlements are made within a day and hence settlement is not a problem for
merchants.

Opinion on time taken for settlement

The information on the opinion of the respondents on time taken for settlement has been
elicited and furnished the details in the table 3.42.

Table 3.42
Opinion on time taken for settlement
SI. No, Opinion on time taken for settlement No. of Respondents Percentage
1 Just right 127 84,7
2 Fast action 23 15.3
Total 150 100.0
The table expounds that 127 respondents (84.7 %) opined that the time taken for
settlement is just right and mere 23 respondents (15.3 %) opined that time taken for settlement is
fast. Above all, it is concluded that 85 per cent of the respondents opined that the time taken for
settlement is just right.

Source of information on credit card EDC machine

The EDD machines are available from a particular place and the needy feet source of
information from various sources. The information on the source credit card EDC machine for
the respondents has been elicited and presented in the table 3.43.

148
 Table 3.43
Source of Information on credit card EDC macbin
SI. No. Source of information on credit card EDC No. of Respondents Percentage
machine
1 Friends 66 44.0
2 Direct Mail 23 15.3
3 ICIC1 Bank staff 61 40.7
Total 150 100.0
,
The table elucidates that 66 respondents (44 %) got information on credit card EDC
machine through friends, 61 respondents (40.7 %) got information on credit card EDC machine
through ICIC1.Bank staff and 23 respondents (15.3 %) got information on credit card EDC
machine through direct mail. It is concluded that 85 per cent of the respondents got information
on credit card EDC machine through friends and ICIC1 Bank staff.

Minimum business target given by the Bank

Banks give business targets to merchants'. The information on the minimum business
target given by the Bank to the respondents has been dicited and presented in the table 3.44.

Table 3.44
Minimum business target given by the Bank
SI. No. Minimum business target given by the Bank No. of Respondents .._
Percentage
1 Rs.50,000 66 44.0
2 Rs.1,00,000 61 40.7
3 More than Rs.1,00,000 23 15.3
Total 150 100.0
The table shows that 66 respondents (44 %) were given Rs.50000 as the target by the
Bank, 61 respondents (40.7 %) were given Rs.100000 as the target by the Bank and 23
respondents(15.3 %) were given more than Rs.100000 as the target by the Bank. It is concluded
that 85 per cent of the respondents were given up to Rs.100000 as the target by the Bank.

149
Charge collected by the bank

The banks collect charge from the merchants. The information on the charge collected by
the bank from the respondents has been elicited and presented in the table 3.45.
Table 3.45
Charge
. . .collected
. _ _ by
, the
_ _bank
_______
Sl.No Charge collected by the bank No. of
Percent
Respondents
1 3% 81 54.0
2 5 % 69 46.0
Total 150 100.0

The table quite obviously shows that 81 respondents (54 %) opined that the .charges
collected by the bank is 3 per cent and 69 respondents (46 %) opined that the charges collected
by the bank is 5 per cent. It is concluded that 54 per cent of respondents opined that the charges
collected by the bank is 3 per cent.

Having more than one machine

Generally there is one machine in one place. But depending upon higher business.
pressure of people some organization may keep more than one machine. The information has
been elicited whether the respondents have more than one machine and the details are furnished
in the table 3.46.

Table 3.46
Having more than one machine
Si. No. Having more than one machine No. of Respondents Percentage
1 Yes 89 59.3
2 No . 61 40.7
. 1 Total 150 100.0
The table lucidly shows that 89 respondents (59 3%) do not have more than one machine
and 61 respondents (40.7%) have more than one machine. It is concluded that around 59 per
cent of the respondents do not have more than one machine.

150
No. of EDC machines
The information on whether the respondents have EDC machines has been collected and
the details are furnished in the table 3.47.

Table 3.47
No..of EDC machines
SI.No No.of EDC machines No. of Respondents Percent

1 1 150 100.0

The table crystal clearly shows all the 150 respondents (100 %) have only one EDC
machine. It shows that the machine either may be costly or no need of another machine or the
shop or business is not that much big that requires more than one machine.
Kind of EDC machine

The information on what kind of EDC machine the respondents possess has been elicited
and presented in the table 3.48.
Table 3.48
Kind of machine
Si. No. Kind of machine you have No. of Respondents Percentage

1 Verifox 130 86.7

2 Others Specify 20 13.3
Total 150 100.0
The table crystal clearly shows 130 respondents (86.7 %) have Verifox EDC machine and
20 respondents (13.3 %) have other machine.

Difficulty in EDC machine transaction

The information on whether the respondents experienced difficulty on EDC machine
transaction has been derived and the details are presented in the table 3.49.

151