BTEC HND in Business Module Booklet

Unit 33 Small Business Enterprise

Unit level 5

Unit code H/601/1098

Unit type Optional

Block Start Date 21/11/2016

Hand out date 21/11/2016

Submission Deadline 12/02/2017

Lectures & Formative Assessments 10 Weeks

Summative Assessment & Feedback 2 Weeks

Guided learning hours 60

Module Leader Dalton Vincent

Lecturer

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Table of Contents
BTEC HND in Business Module Booklet ................................................................................................................................... 1
1.1 Introduction ................................................................................................................................................................................. 3
1.2 Learning Outcome ..................................................................................................................................................................... 3
1.3 Essential Content ....................................................................................................................................................................... 3
1.4 Scheme of Work .......................................................................................................................................................................... 5
1.5 Teaching Ethos ............................................................................................................................................................................ 7
1.6 Methods of Delivery .................................................................................................................................................................. 7
1.7 Plagiarism ..................................................................................................................................................................................... 8
1.8 Assignment brief ....................................................................................................................................................................... 9
1.9 Evidence to achieve Pass, Merit and Distinction .........................................................................................................11
2.0 Glossary of academic words used in this and other assignments .........................................................................14

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1.1 Introduction

The aim of this unit is to give learners the opportunity to focus on theprocesses involved, through change
management, of reviewing and improving the performance of a small business enterprise.
This unit is designed primarily for learners who are interested in small business enterprises and looks at the
development and expansion of these businesses.

The unit will be particularly appropriate for learners currently working in a small business enterprise. The unit is
also appropriate for learners who have had work placements or work experience in small businesses and for
learners who wish to pursue careers in the small business sector of the economy.

The governments vision is for more people in the UK to have the opportunity, aspiration and motivation to use
their talent and initiative to be enterprising, and to have an increased proportion of people starting a business. The

Department for Business, Innovation and Skills is responsible for small business and enterprise policy. Statistics
from the Federation of Small Businesses website show that there are almost 5 million small businesses in the UK,
almost 14 million people are employed in small- and medium-sized enterprises and over half a million people start
up their own businesses every year. The small business sector provides employment and career opportunities
which may appeal to many learners not attracted to a career in large organisations.

The unit draws together many of the topics covered in other units and allows learners to practise the business
skills needed in reviewing and managing the performance of a small enterprise.

1.2 Learning Outcome

By the end of this unit a student will:

1. Be able to investigate the performance of a selected small business enterprise
2. Be able to propose changes to improve management and business performance
3. Be able to revise business objectives and plans to incorporate proposed changes
4. Be able to examine the impact of change management on the operations of the business.

1.3 Essential Content

LO1 Be able to investigate the performance of a selected small business enterprise
Business profile: components of the business, objectives of the business,internal and external factors affecting
business performance, performancemeasures, constraints and restrictions on business, responsibilities and
liabilities of owner-manager

Comparative measures of performance: comparisons with other similar-sized businesses in same geographical
area, comparisons with businesses in same or similar industry, comparisons with industry averages; comparisons
should cover all areas (financial, production, marketing, sales, human resources, use oftechnology)

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Analysis of business information: analysis of past and current business information (financial, marketing
information, sales, production, humanresource efficiency, management effectiveness) using ratios,
budgetinformation, market research results, SWOT analysis, business reports e.g. production efficiency.

LO2 Be able to propose changes to improve management and business performance

Overcoming weaknesses: problem-solving strategies, sources and availability of professional advice in appropriate
areas, finding solutions and alternatives, availability and use of outsourcing for specific functions e.g. payroll, debt
collection

Maintaining and strengthening existing business: maintaining appropriate performance records, building on
business strengths, maintaining market share/position, importance of good customer/supplier/adviser
relationships
New opportunities: identifying areas for expansion e.g. niche markets and export opportunities where appropriate,
research techniques, evaluating projects, assessing project requirements, costing and finding finance for new
projects, risk assessment

Evaluation of management and personnel: skills audit, self-evaluation, development of self and associated
personnel, assessing costs and benefits of self and staff development

LO3Be able to revise business objectives and plans to incorporate proposed changes
Business objectives: structure of business objectives, assessment of business objectives in the light of current
performance, making changes to business objectives, impact of changes on business plans

Business plans: structure of integrated business plans (financial, sales and marketing, production/output,
personnel), use of business plans, evaluation of plans against business objectives, incorporating changes to plans,
budgeting for changes, preparation of business forecasts

Action plans: plans to implement changes, systems to manage, monitor and evaluate changes, performance
measures, milestones, setting deadlines

LO4 Be able to examine the impact of change management on the operations of the business
Impact of change: effects of change on all areas of business (finance, workloads, morale, job roles, physical aspects
e.g. office space, production methods); use of technology, anticipating possible obstacles/problems

Management of change: monitoring effects of change, maintaining systems and records to evaluate impact of
change, appropriate revision of plans in response

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Recommended resources links:
Companies House: https://www.gov.uk/government/organisations/companies-house
The federation of small businesses: http://www.fsb.org.uk/
British chamber of commerce: http://www.britishchambers.org.uk/
Office for national statistics: https://www.ons.gov.uk/businessindustryandtrade/business
New businesses: http://startups.co.uk/

1.4 Scheme of Work

Week Session Lecture Schedule Outcome of session: Activity/seminar Resources
The learner should be able to and formative
show understanding and ability assessment
to:
1 AM Researching Find information about businesses Lectures,
business discussions and
workshops
PM Profiling a business Build profiles for businesses; Lectures,
components of the business, discussions and
objectives of the business workshops
2 AM Analysing a business Measures of performance Lectures,
performance financial, production, marketing discussions and
and sales etc. SWOT analysis workshops
PM Improving business Problem solving strategies Lectures,
performance Sources and availability of discussions and
professional advice, Outsourcing workshops
3 AM Maintaining and Reviewing performance records, Lectures,
strengthening strategies for maintaining discussions and
business share/market position, workshops
performance maintaining good
customer/supplier/adviser
relationships
PM New opportunity Investigating areas for expansion: Lectures,
Exports, Niche markets, Projects discussions and
and funding sources workshops
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4 AM Assignment Assignment workshop
workshop
PM Assignment
workshop
5 AM Writing business Business plans: structure of Lectures,
plans integrated business plans discussions and
(financial, sales and workshops
marketing, production/output,
personnel),
PM Reviewing business Use of business plans, evaluation Lectures,
plans ofplans against business discussions and
objectives, incorporating changes workshops
to plans, budgeting for changes,
preparation of business forecasts.
6 AM Developing Action Action plans: plans to implement Lectures,
plans changes, systems to manage, discussions and
monitor and workshops
evaluate changes, performance
measures, milestones, setting
deadlines
PM Assignment Assignment workshop
workshop
7 AM Managing change in Impact of change: effects of change Lectures,
theoperations on all areas of business (finance, discussions and
workloads, morale, job roles, workshops
physical aspects e.g. office space,
production
methods); use of technology,
anticipating possible
obstacles/problems
PM Monitoring Management of change: Lectures,
performance monitoring effects of change, discussions and
maintaining systems and workshops
records to evaluate impact of
change, appropriate revision of
plans in response

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 to actual results
8 AM Assignment Assignment workshop
workshop
PM Assignment
workshop
9 Assignment support week

10 Assignment support week

Assignment submission

1.5 Teaching Ethos

The colleges approach towards teaching and learning is simple and effective. The main aim of UKCBC is to assist
learners in maximising their potential by ensuring that they are taught clearly and effectively. This will enable
students to engage in the learning environment and promote success in both their academic studies and
subsequent career.
The module tutor(s) will aim to combine lectures, workshops and tutorial activities. This environment will provide
opportunities for the student to understand the course material through case study and text and to apply it in a
practical way. The intent is to facilitate interactive class activities, and discussion about the significant role of
research in a global and local business environment.

1.6 Methods of Delivery

LECTURES:
These will be developed around the key concepts as mentioned in the indicative course content and will use a
range of live examples and cases from business practice to demonstrate the application of theoretical concepts.
This method is primarily used to identify and explain key aspects of the subject so that learners can utilise their
private study time more effectively.

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SEMINARS:
These are in addition to the lectures. The seminars are designed to give learners the opportunity to test their
understanding of the material covered in the lectures and private study with the help of reference books. This
methodology usually carries a set of questions identified in advance. Seminars are interactive sessions led by the
learners. This method of study gives the learner an excellent opportunity to clarify any points of difficulty with the
tutor and simultaneously develop their oral communication skills.
CASE STUDIES
An important learning methodology is the extensive use of case studies. They enable learners to apply the concepts
that they learn in their subjects. The learners have to study the case, analyse the facts presented and arrive at
conclusions and recommendations. This assists in the assessment of the learners ability to apply to the real world
the tools and techniques of analysis which they have learnt. The case study serves as a supplement to the
theoretical knowledge imparted through the course work.

1.7 Plagiarism
Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies regulations. In this
context the definition and scope of plagiarism are presented below:
Plagiarism is presenting someones work as your won. It includes copying information directly from the web or
books without referencing the material; submitting joint coursework as an individual effort; copying another
students coursework; stealing coursework form another student and submitting it as your own work. Suspected
plagiarism will be investigated and if found to have occurred will be dealt with according to the college procedure.
(For further details please refer to the plagiarism policy and the student code of conduct.)

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 1.8 Assignment brief
Unit 33 Small Business Enterprise

Unit code H/601/1098

Unit type Optional
Block Start date 21/11/2016
Assignment/hand-out date 21/11/2016
Deadline/hand-in date 12/02/2017

Word count 3000 4000 words approximately

Case study

Dragons' Den is a reality television format featuring entrepreneurs pitching their business ideas in order to secure
investment finance from a panel of venture capitalists.Budding entrepreneurs get three minutes to pitch their
business ideas to five multimillionaires who are willing to invest their own cash to kick-start the businesses in the
original "Shark Tank." After each pitch, the Dragons have the opportunity to ask questions about the venture.The
show has done its 14th series and some very successful businesses have come through the den.

You are to select one successful business from the Dragons Den series as your case study to address the given tasks
below. You can read up on fifteen of the most successful businesses from the series from the following link.

http://startups.co.uk/dragons-dens-most-successful-businesses/

Further information on your chosen company can be obtained from Companies House via the following link
https://beta.companieshouse.gov.uk/

The following conditions must apply when choosing your business:

1) It must be a registered company

2) Turnover must not exceed 6.5 million
3) Balance Sheet total no more than 3.26 million
4) Not employed more than 50 people
5) Should have been in operation and have filed accounts with Companies House for at least 2 years

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Task 1
You are to produce a profile of your selected business from the Dragons Den series in the following format:
The name of the business
Owner structure
History/Background
Its activity
Business location
Strengths and weaknesses (AC1.1)
Provide a comparative analysis of the financialperformance of the businessin the last financial with one of the
following;
other similar-sized businesses in same geographical area
businesses in same or similar industry
industry averages
In addition you can compare performance in other areas of production, marketing, sales, human resources, use
oftechnology etc. as your research permits. (AC1.2)

Task 2

Considering the weaknesses identified above you are to:

i. Recommend with justification, appropriate actions to overcome the weaknesses. (AC2.1)

ii. Analyse ways in which the existing performance could be maintained and strengthened and (AC2.2)
iii. Suggest new areas in which the business could expand with reasonable justification. (AC2.3)

Task 3
You will need to carry out further investigation into the plans for the business and
i. Give your assessment on existing business objectives and plans. (AC3.1)
ii. Review business plans and suggest areas where changes can be made. (AC3.2)
iii. Prepare an action plan to implement the changes. (AC3.3)

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Task 4
Based on the information you have collected produce a reporton:
i. The impact the proposed changes will have on the business and its personnel. (AC4.1)
ii. The plan for how the changes will be managed in the business. (AC4.2)
iii. The improvements in the performance of the business over the past two years (preferably using trend graph
or other suitable reporting format). (AC4.3)
This final step should outline all data recordings in a written and visual format

1.9 Evidence to achieve Pass, Merit and Distinction

Pass

LO1 To achieve a Pass you must show be able to investigate the performance of aselected small
businessenterpriseto address assessment criteria 1.1 & 1.2 as instructed.

LO2 To achieve a Pass you must be able to propose changes to improve management and business
performanceto address assessment criteria 2.1, 2.2 & 2.3 as instructed

LO3 To achieve a Pass you must be able to revisebusiness objectives andplans to

incorporateproposed changes to address assessment criteria 3.1, 3.2 & 3.3 as instructed

LO4 To achieve a Pass you must able to examine theimpact of changemanagement on

theoperations of thebusiness to address assessment criteria 4.1, 4.2 & 4.3 as instructed

Merit

M. Identify and apply Effective judgments have To achieve M1 you will make effective

strategies to find been made. judgements and show that an effective

appropriate solutions. An effective approach to approach to the study and research has

study and research has been been used across your assignment.

used.

M2. Select/ design and A range of methods and To achieve M2 you will use a range of

apply appropriate techniques have been methods and techniques and see that the

methods/ techniques. applied. complex data has been synthesized and

processed.

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 Complex information/data

have been synthesized and

processed.

M3. Present and Appropriate structure has To achieve M3 you will present and

communicate been used. communicate appropriate findings with

appropriate findings. Technical language appropriate structure.

accurately used.

A range of methods of

presentation has been used.

Distinction

D1. Use critical reflection Synthesis has been used to Evidence of synthesis with valid

to evaluate own work generate and justify valid conclusions. Evaluation has taken place

and justify valid conclusions using the defined criteria.

conclusion. Evaluation has taken place Realistic improvements have been

using defined criteria proposed against defined characteristic

Realistic improvements

have been proposed against

defined characteristics

D2. Take responsibility The importance of To achieve D2 you will have demonstrated

for managing and interdependence has been autonomy across your assignment, with

organizing activities. recognized. effective independent research and met the

deadlines to submit all the tasks and

achieve the unit assessment criteria and an

interdependence with each learning

outcome has been demonstrated

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D3. Demonstrate Ideas generate and Your work demonstrates new ideas or

convergent, lateral and decisions taken. Lateral suggestions towards the assigned tasks and

creative thinking thinking have been applied. your research shows some creative thinking

Capacity for innovation and and receptiveness to new ideas across the

creative thought has been assignment making it look different and

used. creative.

Receptiveness to new ideas

has demonstrated.

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2.0 Glossary of academic words used in this and other assignments

Account for Give reasons for: explain why something happens.

Analyse Examine something in very close detail and from a number of

angles. Identify the important points and chief features, and
understand their relationships.

Argue Present a case for and against a proposal or statement and

present your own opinion at the end.

Compare Show how two or more things are similar.

Contrast Look at two or more things and draw out differences. State
whether the differences are significant.

Critically evaluate Weigh arguments for and against something, assess the strength
of evidence on both Faisales.

Define Give the exact meaning of.

Describe Give a detailed account of the main features or characteristics ...

Discuss Write about the most important characteristics of something.

Give arguments for and against, look at it from a variety of
perspectives.

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 Distinguish Identify the differences between two items.

Evaluate Assess the worth or usefulness of something. Use evidence to

support your opinion.

Examine Look at something in detail. You may be expected to 'critically

evaluate' it as well.

Explain Make it clear why something happens or why it is the way it is.

Identify Recognise name and briefly describe something.

Illustrate Use examples to further explain or justify something. Could be

visual or verbal.

Interpret Explain the meaning or significance of information or data that

you are presenting.

Justify Provide evidence that supports an argument or idea.

Outline Give only the main points, show only the main structure.

Prove Present evidence in a logical structure to support an argument for

a point of view.

Relate (Two
1. Show how ideas / theories/ events etc are linked or connected.
meanings)

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 2. Tell a story. Explain something in a narrative fashion.

Review Survey and comment on the key aspects of something or a range

of things.

State Give the main features clearly and simply.

Summarise Draw out the main points, omitting detail and examples.

To what extent How far is something true, or contributes to a final outcome. Also
how far is it not true? In academic writing the answer is usually
somewhere in the middle.

Trace Describe the development of something; follow the order of

different stages in an event or process.

Adapted from Cottrell.S.(2003) The Study Skills Handbook. Basingstoke. Palgrave.

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