Name: Kunal Parikh

Contact Number: 9819127790

Email id: knparikh1985@gmail.com
Address: 1004 Manish Tower, Andheri West, Mumbai 400053

Summary:
Project Manager with 7 years experience in Development, Business Analysis, and Project
Management for IT and ITES organizations. Diversified skills and Education background
with excellent communication and people management skills. Looking to grow on the
Project Management side and attaining stability in career.
Skills:
IT Project Management Product Management
Enterprise Applications Scrum/Waterfall/Agile/PMB
Human Resource Operations/HRMS OK
Team Management:25+
Change Management/Knowledge Strong Communication
Management Skills
Application Support Management/Tech Partner/Vendor Management
Support Process Re-engineering
Talent Acquisition/Training/Mentoring Project Leadership
Cross Functional Team Management Customer Relationship
Stress Management
Work Experience: Post MBA
Consultant - ERP, Digitization & Agile Training (Nov 15 -
Currently)
Responsibilities:
Mapping of Business Process with Technology, System and Automation
requirements
Act as a Product Owner between Business and Technical Team
Select the Platform, Technology and Application to be used
Working on Healthcare & Retail system projects. Also a Supply Chain
Module
Guiding on the UI/UX based on system users
Decide between internal development or vendor based development
Select a Vendor and Set up the team for implementation
Delivered excellent customer service and end-user support

Just Buy Live Enterprises(Ecommerce Startup) Technology Project

Manager (Jun 15 Oct 15)
Responsibilities:
Set up a team of 20 people Recruitment & Training. Stabilized the
development
Screened technology candidates resulting in filling several open
positions
Worked on a Web based Application for Ecommerce Platform using
Magento
Implemented a Enterprise Resource Planning System(Open Source ERP)
Act as a Single Point of Contact between CIO, Internal & External
Stakeholders
Set up the Agile Development environment using Scrum
Facilitate Daily Scrum meetings with Software Development Team
Developed the Product Backlog and Release Plan of Upcoming Sprints
Worked on All Modules Functionally for the ERP system
Integrated ERP & CRM(Sugar) for internal business operations
Managed the Quality assurance testing teams and UAT process
Act as a Product Owner to help define and prioritize user stories
Ensure stories are properly communicated and implemented by
software development
team, and user was satisfied with the results
 Set up a Version Control Process for code using XP(Extreme
Programming) SVN/GIT
Working on the Supply chain module for business. API integration with
3PL partners
Exercised significant on-the-spot issue management and end-user
support
Setting up the reporting mechanism MIS for business users designing
reports
Automation of the delivery process for reports

Pest Control India IT Project Manager (Nov

14 Jun 15)
Responsibilities:
Design, Development & Testing of Odoo (Open ERP) product, project &
interfaces
Consolidated 4 legacy applications into 1 easily adaptable for new
products and services
Re-engineered the Application Support Process for better
performance
Planned and organized testing, stress and load testing of the ERP
system for users
Lead large team of diversified professionals receiving exceptional
feedback
Identified barriers to adoption in usage. Fixed these issues bringing
acceptability
Planned deployment of new web-based ERP across 40 branches in
Mumbai
Development and oversight of all project documentation related to ERP
system
Coordinating with the technical team and developing UAT test cases for
sign-of
Coordination of training events for Human Resources representing
Technology
Coordinating with the Vendor for Change management
Single Point of Contact between CIO, Internal & External Stakeholders
Performed code review and assisted developers with issues
Charged with managing the transition from organizations homegrown
development
methodology to the new corporate methodology. Built consensus
among key stakeholders, developed transition plan, and
developed/delivered training classes
Tasked with rescuing a series of releases that were crisis-driven and
stabilize the process
Delivered 3 subsequent releases using formal development
methodology, implemented vendor management processes that
reduced deployment & data migration from 2 weeks to 5 days, and also
improved product quality
Working on All Modules CRM, Sales, HRMS, Accounting & Operations of
ERP System
Rolling out changes in the ERP system post user feedback
Created a worry free backup and disaster recovery system. Developed a
virtualized
server image for seamless transition and fault-tolerance delivered
uninterrupted business services
Communicated detailed product knowledge to support teams & HR
Load balancing, log analysis, and tool development for monitoring
Servers
Supporting month end Sales & Financial reports for branches
Designing the learning material/elearning course for L&D team for user
training
 Managing & Supporting a team of L&D trainers(HR Team) during
training
Organized & delivered end-user training in collaboration with the
Learning &
Development Team
Learning Mate Solutions Product Manager
(Jan 13 Feb 14)
Interacted with international and domestic clients for requirement
gathering
Developing Project estimations for project costing calculations
Working on concurrent projects and delivering results on time. Improving
ofshore response time for Sales Teams
Dealing with onshore and ofshore personal across the globe
Designing Wireframes and Technical Solutions PPT based
Managing the HR Technology Roadmap with localization/translation
management
Working on the HRMS,LMS Products & Content Management Systems
Act as a Product Owner for the HR Department to develop HR related
applications
Led end to end product design vision including delivering story-boards,
wireframes, and dev-ready HTML/CSS
Coordinate issues regarding Change Management
Hand end to end recruitment and HR Operations
Work with the customer to prioritize requirements, and define the scope
Designed and Developed a dashboard for the Human Resources team
Assist the Project Manager to plan project delivery, and schedule
Conduct status meetings of the Project
Supporting the testing team Internal testing and UAT Testing
Conducting project close out interviews and getting sign-of from project
stakeholders
Maintaining client relationship and support for the clients. Work on the
proposal sign-of.
Gather requirements of resources to develop the team
Developing the Job Description to be posted on the Job Portals for
recruitment
Screening candidates on various job portals with the help of the HR.
Interacting and coordinating with candidates for interview scheduling
Conducting first level of interviews
Worked on designing & developing the HR module of the ERP
Provide technical application support to the HR Team for HRMS application
Handled user queries and gave training to users on the Application

Work Experience: Prior to MBA

Lionbridge India Pvt. Ltd Software Developer (Aug
07 Sep 10)
Projects and role:
Development of Programs according to specification
Design, Development & Testing of Open ERP addons, projects, and products
Working on system maintenance and data fixes
Providing support in case of software failure
Developing and testing solutions
Support customers & users in issue resolution
Analyzing user requirement and then developing system to meet their requirement
Exposure to PHP & .Net based development for certain applications
Worked on complex web applications to migrate legacy paper based processes
online.
Re-design and development of internal MIS portal
Handling Website development projects using Wordpress CMS
Working with the Team Leader to understand functional & system requirements
Participate in testing process through unit testing & bug fixes
Training to users for development of their own e-learning skills & content
 Mentored coworkers to address software, database, and infrastructure issues
Worked on dashboard, UI design and development based on user feedback

Internships and Projects during MBA:

Globallogic Private Limited - Manager Technology - Agile Trained
(May 2011 - Jun 2011)
Researching on Agile software methodology, understanding about its implementation
techniques, requirements, and successful implementation.
Learning & Development of the Staf
Developed a detailed course on complete Agile Methodology

Winter internship - London School of Economics in Market Research

(Jan 2012 - Mar 2012)
Data Collection from doctors, college deans and principals conducting telephonic
interview.
Winter internship - Tata Communications Ltd in Project Management (Aug
2011 Dec 2011/Jan 2012)
Of summer internship at Cafe Coffee Day in Human Resources Recruitments,
Learning & Development.

Education

PMP Trained, Project Management Professional (PMI PMBOK)

(2017)
S.P. Jain Institute of Management and Research| Mumbai

PGDBM MBA (Systems/IT) Post Graduation

(2010 2012)
Sydenham Institute of Management Studies| Mumbai

Bachelor of Engineering Computers

(2003 2007)
University of Mumbai| Mumbai

Achievements & Technical Proficiency:

Awarded for Outstanding Performance for a Project at Lionbridge India & Learning
Mate for Management.
Special Software: MS Projects, Glify, Jira, Trac, Basecamp, Zoho, Pencil,
LMS(Learning Management System),
CMS (Content Management Systems), Adobe e-learning Suite
ERP Software: Open ERP(Odoo), Microsoft Dynamics NAV ERP/CRM, SAP HRMS, Tally ERP
Programming Languages: PHP, Bootstrap, XML, HTML & HTML5, CSS, Python Odoo and
Django.
Databases: SQL, MySQL, Post Gre SQL
Industries: Services, Ecommerce, Healthcare, Finance, Retail, Human
Resources, E-learning
Appearing for PMI PMP to be PMP Certified (2017) & ACP Agile Certified
Practioner (2018).
Hobbies: Sports, Reading , Socializing