Aspire v3731

Acer V3-771/V3-771G
SERVICEGUIDE
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Revision History
Refer to the table below for the updates made to this V3-771/V3-771G service guide.
Date Chapter Updates
Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
Copyright
2012 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.
Conventions
The following conventions are used in this manual:
! WARNING:
Indicates a potential for personal injury.
! CAUTION:
Indicates a potential loss of data or damage to equipment.
+ IMPORTANT:
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:

Book titles, directory names, file names, path names, and program/process names are shown in
italics.
Example:
the DRS5 User's Guide

/usr/local/bin/fd
ii
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
[01] The server has been stopped

User input (text that represents information entered by a computer user, such as command
names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m

Keyboard keys are shown in bold italics.
Example:
After entering the data, press Enter.
General information 0
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic configuration
for Acers global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office may have decided to extend the functionality of a
machine (such as add-on cards, modems, or extra memory capabilities). These localized
features are not covered in this generic service guide. In such cases, contact your regional
offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional
Web or channel. If, for whatever reason, a part number change is made, it may not be noted
in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code
than those given in the FRU list in this service guide. You must use the list provided by your
regional Acer office to order FRU parts for repair and service of customer machines.
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CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Top Cover View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Keyboard View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Lock Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
CHAPTER 2
System Utilities
BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
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Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Remove HDD/BIOS Password Utilities. . . . . . . . . . . . . . . . . . . . . 2-18
Remove HDD Password Utilities . . . . . . . . . . . . . . . . . . . . . . 2-18
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
CHAPTER 3
Machine Maintenance
Machine Disassembly and Replacement. . . . . . . . . . . . . . . . . . . 3-5

Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Replacement Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
External Module Disassembly Process . . . . . . . . . . . . . . . . . . 3-8
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . 3-8
Removing the Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Removing the Main Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Removing the Memory Module . . . . . . . . . . . . . . . . . . . . . . 3-14
Removing the HDD Module. . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Removing the WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . 3-26
Removing the Top Case Palmrest . . . . . . . . . . . . . . . . . . . . . 3-27
Removing the Touchpad Switch Board. . . . . . . . . . . . . . . . . 3-30
Removing the Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . 3-37
Remove the Power Switch Board . . . . . . . . . . . . . . . . . . . . . 3-40
Removing the Keyboard Bracket. . . . . . . . . . . . . . . . . . . . . . 3-42
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Removing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
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Removing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Removing the Thermal Module. . . . . . . . . . . . . . . . . . . . . . . 3-52
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Removing the Bottom Case . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-61
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . 3-61
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Removing the Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69
Removing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
Removing the LVDS Combo Cable . . . . . . . . . . . . . . . . . . . . 3-72
LCD Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
Replacing the Bottom Case . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-90
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . 3-92
Replacing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
Replacing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
Replacing the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
Replacing the Power Switch Board . . . . . . . . . . . . . . . . . . . . 3-103
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . 3-105
Replacing the Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108
Replacing the Top Case Palmrest . . . . . . . . . . . . . . . . . . . . . 3-111
Replacing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
Replacing the WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-121
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . 3-125
Replacing the Main Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-127
Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-128
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
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Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Internal & External Speaker Failure . . . . . . . . . . . . . . . . . . . 4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
HDMI and CRT Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
CD-ROM/DVD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
POST Code Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
CHAPTER 5
Jumper and Connector Locations
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-6

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
CHAPTER 6
FRU List
V3-771/V3-771G Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . 6-4

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
CHAPTER 7
Test Compatible Components
Microsoft Windows 7 Environment Test . . . . . . . . . . . . . . . 7-4

V3 771/771G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
CHAPTER 8
Online Support Information
viii
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
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CHAPTER 1
Hardware Specifications

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Top Cover View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Keyboard View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Lock Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
System Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
DIS 35W CPU Fan True Value Table (Tj85/Tj90/Tj100/Tj105) . . . . . . . . . . 1-28
DIS 45W CPU Fan True Value Table (Tj85/Tj90/Tj100/Tj105)). . . . . . 1-28
UMA CPU Fan True Value Table (Tj85/Tj90/Tj100/Tj105) . . . . . . . . 1-29
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Memory Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Super-Multi Drive Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
1-2
BD Combo Drive Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
BD RW Drive Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
LED 17.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Display Supported Resolution (System Supported Resolution). . . . . . . . . . 1-35
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Display Supported Resolution (GPU Supported Resolution) . . . . . . . . . . . . 1-36
Display Supported Resolution (LCD panel Supported Resolution) . . . . . . . 1-37
Bluetooth Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
WIFI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System DMA Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System IO Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
........................................................... 1-45
1-3
1-4
Hardware Specifications and Configurations
Features 0
The following is a brief summary of the computers many features:
Operating System 0
Genuine Windows 7 Home Premium 64-bit
Genuine Windows 7 Home Basic 64-bit
Platform 0
Intel Core i3-2350M processor (3 MB L3 cache, 2.30 GHz.35W), Intel Core i3-2370M
processor (3 MB L3 cache, 2.40 GHz.35W), i3-3110M processor (3 MB L3 cache, 2.30
GHz.35W), Intel Core i5-2450M processor (3 MB L3 cache, 2.50 GHz.35W), Intel Core
i5-2520M processor (3 MB L3 cache, 2.50 GHz.35W), Intel Core i5-2540M processor (3 MB
L3 cache, 2.60 GHz.35W), Intel Core i5-3210M processor (3 MB L3 cache, 2.50 GHz.35W),
Intel Core i5-3320M processor (3 MB L3 cache, 2.60 GHz.35W), Intel Core i5-3360M
processor (3 MB L3 cache, 2.80 GHz.35W), Intel Core i7-2670QM processor (6 MB L3
cache, 2.20 GHz.45W), Intel Core i7-3610QM processor (6 MB L3 cache, 2.30 GHz.45W),
Intel Core i7-3720QM processor (6 MB L3 cache, 2.60 GHz.45W), supporting Intel 64
architecture, Intel Smart Cache
Mobile Intel HM77 Express Chipset
System Memory 0
Dual-channel DDR3 SDRAM support:
Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules for

Dual-Core CPU, upgradable to 16 GB using four soDIMM modules for Quad-Core CPU
Display 0
17.3" HD 1600 x 900 resolution, high-brightness (220-nit) LED-backlit Glare TFT LCD
Mercury-free, environment-friendly
LED-backlight with driving circuit design

16:9 aspect ratio
Graphics 0
NVIDIA Optimus GeForce GT630M/GT640M/GT650M with dedicated DDR3 VRAM,

supporting CUDA, PhysX, 3D Vision, Microsoft DirectX 11, OpenGL 4.1, OpenCL
1.1
Dual independent display support
16.7 million colors
External resolution / refresh rates:
HDMI port up to 1920 x 1080: 60 Hz
VGA port up to 2048 x 1536: 75 Hz
Hardware Specifications and Configurations 1-5

MPEG-2/DVD decoding
VC-1 and H.264 (AVC) decoding
Microsoft DirectX Video Acceleration (DXVA) application interface (API)
HDMI (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
Protection) support
Intel HD Graphics 3000/4000

Dual independent display support
16.7 million colors
External resolution / refresh rates:

HDMI port up to 1920 x 1200: 60 Hz
VGA port up to 2048 x 1536: 75 Hz
MPEG-2/DVD decoding
VC-1 and H.264 (AVC) decoding
Microsoft DirectX Video Acceleration (DXVA) application interface (API)
HDMI (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

Protection) support
Storage Subsystem 0
Solid state drive 0
SATA Type, LF+HF
Multi-Level Cell (MLC) NAND flash
120 GB/256 GB
Hard disk drive 0
SATA Type, 5400 RPM, 2.5 ", Slim with height of 7.0/9.5/12.5 mm
320/500/640/750/1000 GB
Multi-in-1 card reader, supporting: 0
Secure Digital (SD), Secure Digital eXtended Capacity(SDXC), MultiMediaCard (MMC),

MultiMediaCard Plus (MMCplus), Memory Stick (MS), xD-Picture Card (xD), Secure
Digital High Capacity (SDHC)
Audio Subsystem 0
Optimized Dolby Home Theater v4 audio enhancement, featuring Audio Optimizer, Audio
Regulator, Volume Leveler, Volume Maximizer, Intelligent EQ, Dialogue Enhancer, Surround
Virtualizer for Headphones, Surround Virtualizer for Built-in Speakers, and Dolby Digital Output
technologies
Two built-in 20mm diameter stereo speakers and the Acer Tuba CineBass booster supporting
low-frequency effects
True-5.1-channel surround sound output
High-definition audio support
MS-Sound compatible
1-6 Hardware Specifications and Configurations

Built-in digital microphone
Optical Media Drive 0
Slim DVD Super Multi double-layer drive:
Read: 8X DVD-R, 8X DVD-RW, 8X DVD-ROM, 8X DVD-R DL, 5X DVD-RAM, 8X DVD+R,

8X DVD+RW, 8X DVD+R DL, 24X CD-R, 24X CD-RW, 24X CD-ROM
Write: 8X DVD-R, 6X DVD-R DL, 6X DVD-RW, 5X DVD-RAM, 8X DVD+R, 6X DVD+R DL,
8X DVD+RW, 24X CD-R, 24X CD-RW
Slim Blu-ray Disc combo:
Read: 6X BD-ROM, 6X BD-ROM DL, 6X BD-R, 4.8X BD-R DL, 4.8X BD-R TL, 6X BD-R
LTH, 6X BD-RE, 4.8X BD-RE DL, 2X BD-RE TL, 4.8X BDMV, 8X DVD-ROM, 8X DVD-ROM
DL, 8X DVD-R, 6X DVD-R DL, 8X DVD-RW, 8X DVD+R, 6X DVD+R DL, 8X DVD+RW, 5X
DVD-RAM, 24X CD-R, 24X CD-RW, 24X CD-ROM
Write: 8X DVD-R, 6X DVD-R DL, 6X DVD-RW, 5X DVD-RAM, 8X DVD+R, 6X DVD+R DL,
8X DVD+RW, 24X CD-R, 24X CD-RW
Slim Blu-ray Disc writer:
Read: 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X DVD-RW, 8X DVD+RW, 8X DVD-R DL, 8X

DVD+R DL, 6X BD-ROM, 6X BD-R, 6X BD-R DL, 5X BD-R L to H, 5X BD-RE, 5X BD-RE
DL, 5X DVD-RAM, 24X CD-ROM, 24X CD-R, 24X CD-RW
Write: 8X DVD-R, 8X DVD+R, 8X DVD+RW, 6X DVD-R DL, 6X DVD+R DL, 6X BD-R, 6X
BD-R DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X BD-R, 6X BD-R DL, 5X
DVD-RAM, 4X BD-R L to H, 2X BD-RE, 2X BD-RE DL, 24X CD-R, 24X CD-RW
Communication 0
Webcam 0
Acer Video Conference, featuring:
1.3M webcam with 1280*1024 effective resolution
Supports 720P resolution online video calls
Wireless and networking 0
WLAN:
WiFi 2X2 AGN
WPAN:
BT4.0 Atheros WB222
LAN:
Gigabit Ethernet (10/100/1000 Mbps)
Privacy Control 0
HDD password
BIOS user, supervisor password

Kensington lock slot

Dimensions and Weight 0
Dimensions 0
414.8 (L) x 275 (W) x 34~34.65 (H) mm
Weight 0
3.215 kg with 6 cell battery
Power Adapter and Battery 0
ACPI 3.0 CPU power management standard: supports Standby and Hibernation
power-saving modes
Power adapter 0
3-pin 65 W AC adapter:
95.0 (W) x 50.0 (D) x 25.4 (H) mm
216 g with 180 cm power cord
3-pin 90W AC adapter:
126.5(W) x 50.0 (D) x 30.6 (H) mm
400g maximum
Battery 0
4400 mAh 6-cell Li-ion standard battery pack
9000 mAh 9-cell Li-ion standard battery pack
Special Keys and Controls 0
Keyboard 0
103-US/104-UK/107-JP keys-layout keyboard with independent standard numeric keypad,

international language support
Touchpad 0
Dual-mode touchpad with Media Console / multi-gesture function, supporting two-finger scroll,
pinch, rotate, flip
Media keys 0
Media controls: play/pause, stop, previous, next
Volume controls: up/down
I/O Ports 0
Multi-in-1 card reader (SD, SDXC, SDHC, MMC, MMCplus, MS, xD)
2 USB 2.0 ports

2 USB 3.0 ports
External VGA port
HDMI port
Headphone/speaker/line-out jack
Microphone-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter
Software 0
Productivity 0
Acer AUPEO
OOBE offer Acer Edition
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management

Acer Evernote
Acer Identity Card
Acer KOBO
Acer Netflix Shortcut
Acer newsXpresso
Acer NOOK for PC

Acer Registration
Acer Updater
Acer Welcome Center

Adobe Flash Player
Adobe Reader X
Office 2010 Acer edition
Security 0
McAfee Family Protection Shortcut
McAfee Internet Security Suite WW
McAfee Virus Definitions
MyWinLocker Suite
Norton Online Backup
Multimedia 0
Acer Crystal Eye Webcam
Acer clear.fi Tutorial
Acer clear.fi client
Acer clear.fi
NTI Media Maker

Gaming 0
Acer Fooz Kids
Wild Tangent WW Acer Edition
Communication and ISP 0
Skype
Windows Live Essentials 2011
Web links and utilities 0
Acer Accessory Store
Bing Bar
Bing Setup
eBay Shortcut 2009
Internet Explorer 9
Silverlight
Environment 0
Temperature:
Operating: 5 C to 35 C
Non-operating: -20 C to 65 C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%

Notebook Tour 0
This section provides an overview of the features and functions of the notebook.
Top Cover View 0
Figure 1-1. Top Cover View
Table 1-1. Top Cover View
No Icon Item Description

1 Microphone Internal microphone for recording sound.
2 Screen Also called Liquid-Crystal Display (LCD),

displays computer output.
3 Webcam Web camera for video communication.

Keyboard View 0
Figure 1-2. Keyboard View
Table 1-2. Keyboard View

1 Power button Turns the computer on and off.
2 Keyboard For entering data into your computer.

3 Touchpad Touch-sensitive pointing device which functions
like a computer mouse.
4 Click buttons (left and The left and right buttons function like the left
right) and right mouse buttons.
5 Speakers Left and right speakers deliver stereo audio
output.

Closed Front View 0
Figure 1-3. Closed Front View
Table 1-3. Closed Front View

1 Power indicator Indicates the computers power status.
Battery indicator Indicates the computers battery status.

1. Charging: The light shows amber when
the battery is charging.
2. Fully charged: The light shows blue
when in AC mode.
HDD indicator Indicates when the hard disk drive is active
Communication Indicates the computers wireless connectivity

Indicator device status.
2 Multi-in-1 card Accepts Secure Digital (SD), MultiMediaCard

reader (MMC), Memory Stick (MS), Memory Stick PRO
(MS PRO), xD-Picture Card (xD).
Note: Push to remove/install the card. Only
one card can operate at any given time.

Left View 0
Figure 1-4. Left View
Table 1-4. Left View

1 Kensington lock slot Connects to a Kensington-compatible computer
security lock.
Wrap the computer security lock cable around an
immovable object such as a table or handle of a
locked drawer. Insert the lock into the notch and
turn the key to secure the lock. Some keyless
models are also available.
2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based
network.
3 External VGA port Connects to a display device (e.g., external

monitor, LCD projector).
4 HDMI port Supports high definition digital video connections.
5 USB 3.0 ports Connect to USB devices.

A USB 3.0 port can be distinguished by its blue
connector (see below).

Right View 0
Figure 1-5. Right View
Table 1-5. Right View

1 Headphones/speaker/l Connects to audio line-out devices (e.g., speakers,
ine-out jack headphones).
Microphone jack Accepts inputs from external microphones.
2 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB
camera).
3 Optical drive Internal optical drive; accepts CDs or DVDs.

4 Optical disk access Lights up when the optical drive is active.
indicator
5 Optical drive eject Ejects the optical disk from the drive.
button
6 Emergency eject hole Ejects the optical drive tray when the computer is
turned off.
Note: Insert a paper clip to the emergency eject hole
to eject the optical drive tray when the computer is off.
7 DC-in jack Connects to an AC adapter.

Base View 0
Figure 1-6. Base View
Table 1-6. Base View

1 Battery release latch Releases the battery for removal. Insert a suitable tool
into the latch and slide to release.
2 Hard disk bay Houses the computer's hard disk (secured with screws).
Memory Houses the computer's main memory.

compartment
3 Battery bay Houses the computer's battery pack.

Indicators 0
The computer has five easy-to-read status indicators. The following indicators are visible
even when the computer cover is closed.
Table 1-7. Indicators
Icon Function Description

Power indicator Indicates the computers power status.
Battery indicator Indicates the computers battery status.

1. Charging: The light shows amber when
the battery is charging.
2. Fully charged: The light shows blue
when in AC mode.
HDD indicator Indicates when the hard disk drive is active
Communication Indicates the computers wireless connectivity device status.

Indicator
Optical disk access Lights up when the optical drive is active.

indicator

Touchpad Basics 0
2 3
Figure 1-7. Touchpad
Move finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two virtual buttons are the equivalent of the left and right buttons on a
mouse. Tapping on the TouchPad is the same as clicking the left button.
Table 1-8. Touchpad
Function Left Button (2) Right Button (3) Main Touchpad (1)
Execute Quickly click twice. Rapidly tap twice.
Select Click once. Tap once.
Access context Click once.
menu

Using the Keyboard 0
The keyboard contains an embedded numeric keypad, a separate cursor, windows key, lock
function keys, special and full sized keys.
Figure 1-8. Keyboard Lock Keys

Lock Keys 0
The keyboard has three lock keys which the user can toggle on and off.
Table 1-9. Lock Keys
Lock key Description

Caps Lock When on, all alphabetic characters are in uppercase.
Num Lock Off by default. When On, internal keyboard acts as numeric key padlock. If an
external keyboard or keypad is present, the Num Lock will have the following
definitions:
When On, the system boots with external keyboard/keypad Num Lock
status On. Internal keyboard overlay numeric keys are disabled.
The key can be turned on/off via the internal keyboard (Fn+F11) or the
external keyboard/keypad. Num Lock affects the external keyboard/keypad
only.
Shift state is NOT used for the cursor movement by the numeric keys.
The state of the Num Lock is not changed by the attachment/removal (hot
plug) of the external keyboard/keypad.
Scroll Lock When On, the screen moves one line up or down when pressing up or down
<Fn> +<F12> arrow keys. Scroll Lock is not applicable for all applications.

Windows Keys 0
The keyboard has two keys that perform Windows-specific functions.
Windows Logo key
Application key
Table 1-10. Windows Keys
Key Description
Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start
key button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and Windows 7:
< >: Open or close the Start menu
< > + <R>: Open the Run dialog box
< > + <M>: Minimizes all windows
<SHIFT> + < > + M: Undo minimize all windows
< > + <F1>: Show the help window
< > + <E>: Open Windows Explorer
< > + <F>: Search for a file or folder
< > + <D>: Show the desktop
<CTRL> + < > + <F>: Search for computers (search in network)
< > + <L>: Lock computer (if connected to a network domain), or switch
users (if not connected to a network domain)
<CTRL> + < > + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
< > + <TAB>: Cycle through programs on the taskbar
< > + <BREAK>: Display the System Properties dialog box
Functions supported by Windows XP:
< > + <BREAK>: Show the System Properties dialog box
< > + <U>: Open Ease of Access Center
Application key This key has the same effect as clicking the right mouse button; opening the
application's context menu.

Hotkeys 0
The computer uses hotkeys or key combinations to access most computer controls.
To activate hotkeys, press and hold the <Fn> key before pressing the key in the combination.
Figure 1-9. Keyboard Hotkeys
Table 1-11. Hotkeys
Hotkey Icon Function Description

<Fn> + <F3> Communication Enables / disables the computer's
key communication devices.
(Communication devices may vary by
configuration.)
<Fn> + <F4> Sleep Puts the computer in Sleep mode.
<Fn> + <F5> Display toggle Switches display output between the

display screen, external monitor
(if connected) and both.
<Fn> + <F6> Display off Turns the display screen backlight off
to save power. Press any key to
return.
<Fn> + <F7> Touchpad Turns the internal touchpad on and
toggle off.
<Fn> + <F8> Speaker toggle Turns the speakers on and off.
<Fn> + <> Brightness up Increases the screen brightness.
<Fn> + <> Brightness Decreases the screen brightness.

down
<Fn> + < > Volume up Increases the sound volume.

Table 1-11. Hotkeys (Continued)
Hotkey Icon Function Description
<Fn> + < > Volume down Decreases the sound volume.
<Fn> +<Home> Play/Pause Play or pause a selected media file.
<Fn> + <Pg Up> Stop Stop playing the selected media file.
<Fn> +<Pg Dn> Previous Return to the previous media file.
<Fn> + <End> Next Jump to the next media file.

System Block Diagram
VA70 BLOCK DIAGRAM

DDR3 1333/1600 MHz DDR-III
CPU channel A SO-DIMM*2
PAGE 16
Sandy Bridge DDR3 1333/1600 MHz

dGPU Ivy Bridge DDR-III
PCIE X 16 channel B SO-DIMM*2
N13P GS/GL/GT PAGE 17
PAGE 3-10
PAGE 70~79 USB2.0
Camera
FDI x 4 DMI x 4
HDMI
PAGE 39 USB2.0
USB PORT9
CRT
PAGE 38
USB2.0
LVDS/eDP USB PORT3
PAGE 37
PCH PAGE 58
Head Phone Cougar Point USB2.0

Azalia Codec Azalia USB20 PORT1
(Combo Jack) Panther Point
RTK/ALC271 (VB6) USB3.0 USB30 PORT2
MIC
PAGE 58
PAGE 41 42
HM77 USB2.0
USB20 PORT0
K/B USB3.0 USB30 PORT1
PAGE 48
PAGE 61
LPC
T/P EC PAGE 30
PCIE *1
PAGE 48
HSPI MiniCard
FAN
IT8518E WLAN/WMAX
PAGE 49 PAGE 13-19 USB2.0
BT combo
PAGE 55
USB30 IC FL1009
SPI ROM
SATA
PAGE 51
PCIE *1
4MB (BIOS/EC)
PAGE 30
PCIE *1 Giga LAN
SPI AR8151/AR8152 RJ45
SPI ROM
PAGE 33 PAGE 34
2MB (ME)
PAGE 28 PCIE *1
Card Reader
RTS5209
PAGE 40
SATA HDD
PAGE 60
PCIE *1
mSATA/SSD
SATA HDD SATA 3.0
PAGE 60
PAGE 53
SATA ODD
PAGE 60
PWR BOARD
IO BOARD TP BT BOARD POWER Button
USB PORT3
HP_OUT
Touch PAD Button POWER LED
USB PORT9
MIC IN
LID SW
LID SW

Specification Tables 0
Computer specifications
Item Metric Imperial

Dimensions
Length 414.8 mm 16.3 in
Width 275.0 mm 10.8 in
Height 34.6 mm 1.4 in
Weight (equipped with optical 3.2 kg with HDD 7.0 lbs with HDD
drive, flash drive, and battery)
Input power
Operating voltage 19V at 3.42A Max for 90W
Operating current 3.42A(Max)
Temperature
Operating 5C to 35C 41F to 95F
Nonoperating -20C to 65C -4F to 149F
Relative humidity
Operating 20% to 80%
Nonoperating 20% to 80%
Maximum altitude (unpressurized)
Operating No data available
Nonoperating No data available
Shock
Operating 105 g, 2 ms, half-sine
Nonoperating 220 g, 2 ms, half-sine
Random vibration
Operating 0.6 g zero-to-peak, 5 Hz to 500 Hz
Nonoperating 1.5 g zero-to-peak, 5Hz to 500 Hz
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer
operates within this range of temperatures.

System Board Major Chips
Item Specification
Core logic Intel Panther Point HM77
VGA NVIDIA Optimus GeForce GT630M/640M/650M
LAN Atheros AR8151L
USB 3.0 Intel Panther Point HM77
Embedded controller ITE 8518E
Bluetooth Atheros AR9462(main chip of WLAN combo)
Wireless FOXCONN T77H348.02
LITEON WCBN611AH-AA
TPM N/A
PCMCIA N/A
Audio codec Realtek ALC271X-VB6
Card reader Realtek RTS5209-GR
Processor
Item Specification
Central Processing Unit Intel Core i7/i5/i3 Processor
(CPU) type
2nd Generation Intel Core i7/i5/i3 Processor
CPU package BGA 1023
Core Logic Multi execution cores
A 32-KB instruction and 32-KB data first-level cache (L1) for
each core
A 256-KB shared instruction/data second-level cache (L2) for
each core
Up to 4-MB shared instruction/data third-level cache (L3),
shared among all cores
Chipset Mobile Intel HM77

Processor Specifications
Item CPU Speed Cores Mfg Tech Cache Size Package

(GHz)
i3-2350M 2.3 2 22nm 3MB BGA 1023
i3-2370M 2.4 2 22nm 3MB BGA 1023
i5-2450M 2.5 2 22nm 3MB BGA 1023
i5-2520M 2.5 2 22nm 3MB BGA 1023
i5-2540M 2.6 2 22nm 3MB BGA 1023
i7-2670QM 2.2 4 22nm 6MB BGA 1023
i3-3110M 2.3 2 22nm 3MB BGA 1023
i5-3210M 2.5 2 22nm 3MB BGA 1023
i5-3320M 2.6 2 22nm 3MB BGA 1023
i5-3360M 2.8 2 22nm 3MB BGA 1023
i7-3610QM 2.3 4 22nm 6MB BGA 1023
i7-3720QM 2.6 4 22nm 6MB BGA 1023

DIS 35W CPU Fan True Value Table (Tj85/Tj90/Tj100/Tj105)
CPU CPU CPU CPU Fan Speed

Temperature Temperature Temperature Temperature (RPM)
(Tj85) (Tj90) (Tj100) (Tj105)
36 36 36 36 2400
51 51 53 51 2599
61 61 62 61 3000
70 70 70 70 3297
78 79 79 79 3698
Throttling 0%
Tj85:OS Critical shut down at 83C; EC Force shut down at 84C
DIS 45W CPU Fan True Value Table (Tj85/Tj90/Tj100/Tj105))
CPU CPU CPU CPU Fan Speed

Temperature Temperature Temperature Temperature (RPM)
(Tj85) (Tj90) (Tj100) (Tj105)
36 36 36 36 2400
51 51 53 53 2599
61 61 62 62 3000
70 70 72 72 3297
78 78 82 82 3698
Throttling 0%

UMA CPU Fan True Value Table (Tj85/Tj90/Tj100/Tj105)
CPU Temperature Fan Speed (RPM)

40 2400
55 2599
60 3004
66 3302
73 3698
Throttling 0%
System Memory
Item Specification
Memory controller Built in CPU
Memory size 4 GB DDR3 1333 RAM * 4
DIMM socket number 4
Supports memory size per 16 GB
slot (Type SODIMM RC F)
Supports maximum memory 16 GB
size
Supports DIMM type Support DDR III 1333/1600MHz
SDRAM memory interface design
Supports DIMM Speed 1333/1600MHz
Support DIMM voltage 1.5V
Supports DIMM package 204P
Memory Combinations
Slot 1(MB) Slot 2(MB) Slot 3(MB) Slot 4(MB) Total Memory (MB)
0 0 0 2048 2048
0 0 2048 0 2048
0 2048 0 0 2048
2048 0 0 0 2048
0 0 2048 2048 4096
0 2048 2048 0 4096
2048 2048 0 0 4096

Slot 1(MB) Slot 2(MB) Slot 3(MB) Slot 4(MB) Total Memory (MB)
2048 0 0 2048 4096
0 2048 2048 2048 6144
2048 2048 2048 0 6144
2048 2048 0 2048 6144
2048 0 2048 2048 6144
2048 2048 2048 2048 8192
0 0 0 4096 4096
0 0 4096 0 4096
0 4096 0 0 4096
4096 0 0 0 4096
0 0 4096 4096 8192
0 4096 4096 0 8192
4096 4096 0 0 8192
4096 0 0 4096 8192
0 4096 4096 4096 12288
4096 4096 4096 0 12288
4096 4096 0 4096 12288
4096 0 4096 4096 12288
4096 4096 4096 4096 16384
Graphics Controller
Item Specification
VGA Chip NVIDIA Optimus Geforce GT 630M/640M/650M
Supports CUDA, PhysX, 3D Vision, Microsoft DirectX 11,
OpenGL 4.1, OpenCL 1.1
Video Interface
Item Specification
Chipset NVIDIA Optimus Geforce GT 630M/640M/650M
Package 29mmx29mm
Interface LVDS
Compatibility 32bpp
Sampling rate 60Hz

BIOS
Item Specification
BIOS vendor Insyde
BIOS Type UEFI
BIOS ROM type WINBOND W25Q32BVSSIG
BIOS ROM size 4MB
BIOS Features Winbond code base

Flash ROM 4 MB
Support Acer UI
Support multi-boot
Suspend to RAM (S3)/Disk (S4)
Various hotkeys for system control
Support SMBIOS 2.3 ,PCI2.2.
DMI utility for BIOS serial number configurable/asset tag-
Support PXE
Support WinFlash
Wake on LAN from S3
Wake on LAN from S5 in AC mode
System information
Refer to Acer BIOS specification.
LAN Interface
Item Specification
LAN Chipset Atheros AR8151L
LAN connector type RJ45
LAN connector location RJ45 at the left side
Features Supports 10/100/1000Mbps
Keyboard
Item Specification
Type Chicklet keyboard
Total number of keypads 103-US/104-UK/107-JP keys
Windows logo key Yes
Internal & external keyboard Plug USB keyboard to the USB port directly: Yes
work simultaneously
Features Overlay numeric keypad
Support independent pgdn/pgup/home/end keys
Factory configurable different languages by OEM customer

Hard Disk Drive (AVL components)
Item Specification
Vendor & Model Western Digital Western Digital TOSHIBA
Name WD5000BPVT-22HX WD10JPVT-22A1YT MK1059GSMP
ZT3 0
Capacity (GB) 500 1000 1000
Bytes per sector 512/4096 512/4096 512/4096
Data heads 3 4 6
Drive Format
Height(mm) 7.0 9.5 7.0
Disks 2 2 3
Performance Specifications
Spindle speed (RPM) 5400 5400 5400
Buffer size 8MB 8MB 8MB
Interface SATA SATA SATA
Fast data transfer rate 3.0 3.0 3.0
(Gbits/s, max)
DC Power Requirement
Voltage tolerance 5V +/- 5% 5V +/- 5% 5V +/- 5%
Super-Multi Drive Interface
Item Specification
Vendor & Model name HITACHI-LG Slim DVD Super Multi Drive GT51N/PLDS Slim
DVD Super Multi Drive DS-8A8SH
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Sustained: 3600(24x)Max Sustained: 11080(8x)Max
Buffer Memory 1MB
Interface SATA

Item Specification
Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA,
Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB)
DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL,
DVD+RW CD: CD-DA (Red Book) - Standard Audio CD &
CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD
(White Book) - MPEG1 Video CD-R (Orange Book Part)
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2
Super Audio CD (SACD) Hybrid type US & US+ RW DVD:
DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General &
Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non
CPRM & CPRM) DVD+/-R Dual
Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command (c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5% (Operating)
BD Combo Drive Interface
Item Specification
Vendor & Model HITACHI-LG BD COMBO 12.7mm Tray CT40N
name
Performance With CD Disc With DVD Disc With Blue-ray Disc
Specification
Transfer rate Sustained: Sustained: Sustained:
3.6Mbytes/sec(24x) 11.08Mbytes/sec(8x) 215.79Mbits/sec(6x)
Max Max Max
Buffer Memory 2MB
Interface SATA

Item Specification
Applicable disc Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD
format (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD:
DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL,
DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA
(Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book
Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo
CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready,
Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD
(White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW &
HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD
(SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02),
DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R
(Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW
DVD-RW (Non CPRM & CPRM) DVD+/-R Dual Blu-Ray: BD-R, BD-R
DL, BD-RE, BD-RE DL
Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b)
Release by ATAPI command (c) Emergency Release
Power Requirement
BD RW Drive Interface
Item Specification
Vendor & Model Panasonic BD RW 12.7mm Tray UJ260ABBA-B
name
Performance With CD Disc With DVD Disc With Blue-Ray Disc
Specification
Transfer rate Sustained: Sustained: Sustained:
3600kB/sec(24x) Max 10800kB/sec(8x) Max 27MB/sec(6x) Max
Buffer Memory 2MB
Interface SATA
Applicable disc Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD
format (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD:
DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL,
DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA
(Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book
Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo
CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready,
Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD
(White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW &
HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD
(SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02),
DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R
(Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW
DVD-RW (Non CPRM & CPRM) DVD+/-R Dual Blu-Ray: BD-R, BD-R
DL, BD-RE, BD-RE DL

Item Specification
Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b)
Release by ATAPI command (c) Emergency Release
Power Requirement
LED 17.3
Item Specification
Vendor/model name AUO 17.3HD 16:9 Color TFT-LCD/ B173RW01 V3
Screen Diagonal (mm) 438.4
Active Area (mm) 382.08 x 214.92
Display resolution (pixels) 1600x3(RGB) x 900
Pixel Pitch (mm) 0.2388 x 0.2388
Typical White Luminance 220 typ.187 min
(cd/m2) also called
Brightness
Contrast Ratio 500 typ.
Response Time (Optical Rise 8 typ. / 16 Max
Time/Fall Time) msec
Typical Power Consumption 6.5 max
(watt)
Weight (without inverter) 570g max
Physical Size (mm) 398.6 x 233.3 x 5.8 max
Electrical Interface 2 channel LVDS
Viewing Angle 45 (Right) / 45 (Left) / 15 (Upper) / 35 (Lower)
(degree)Horizontal (Right) CR
= 10 (Left)Vertical (Upper) CR
= 10 (Lower)
Display Supported Resolution (System Supported Resolution)
Resolution 16 bits 32 bits Intel NVIDIA

800x600p/60Hz Y Y Y Y
1024x768p/60Hz Y Y Y Y
1152x864/60Hz Y Y Y Y
1280x600/60Hz Y Y Y Y
1280x720/60Hz Y Y Y Y
1280x768/60Hz Y Y Y Y
1280x800/60Hz Y Y Y Y

1360x768/60Hz Y Y Y Y
1366x768/60Hz Y Y Y Y
1440x900/60Hz Y Y Y Y
1600x900//60Hz Y Y Y Y
Graphics Controller
Item Specification
VGA Chip NVIDIA Optimus GeForce GT630M/640M/650M with
dedicated DDR3 VRAM
Supports CUDA, PhysX, 3D Vision, Microsoft DirectX 11,
OpenGL 4.1, OpenCL 1.1
Display Supported Resolution (GPU Supported Resolution)

640x480p/60Hz Y Y Y Y
800x600p/60Hz Y Y Y Y
1024x768p/60Hz Y Y Y Y
1152x864/60Hz Y Y Y Y
1280x600/60Hz Y Y Y Y
1280x720/60Hz Y Y Y Y
1280x768/60Hz Y Y Y Y
1280x800/60Hz Y Y Y Y
1360x768/60Hz Y Y Y Y
1366x768/60Hz Y Y Y Y
1440x900/60Hz Y Y Y Y
1400x1050/60Hz Y Y Y Y
1600x900//60Hz Y Y Y Y
1600x1024/60Hz Y Y Y Y
1680x1050/60Hz Y Y Y Y
1600x1200/60Hz Y Y Y Y
1920x1200/60Hz Y Y Y Y
2048x1536/60Hz Y Y Y Y
2560x1600/60Hz Y Y Y Y

Display Supported Resolution (LCD panel Supported Resolution)

800x600p/60Hz Y Y Y Y
1024x768p/60Hz Y Y Y Y
1152x864/60Hz Y Y Y Y
1280x600/60Hz Y Y Y Y
1280x720/60Hz Y Y Y Y
1280x768/60Hz Y Y Y Y
1280x800/60Hz Y Y Y Y
1360x768/60Hz Y Y Y Y
1366x768/60Hz Y Y Y Y
1440x900/60Hz Y Y Y Y
1600x900//60Hz Y Y Y Y
Bluetooth Interface
Item Specification
Chipset Atheros AR9462
Data throughput 1 Mbps (GFSK)
2 Mbps (/4-DQPSK) for EDR
3 Mbps (8DPSK) for EDR
Protocol Bluetooth 4.0 + HS
Host interface USB 2.0
Bluetooth Module
Item Specifications
Controller Atheros AR9462
Features Support Class II(TX power maximum to +4dBm)
BT transmission speed including 1M, 2M and 3Mbps EDR
opereations
Support for Simple Pairing(SP) and Enhanced Inquiry
Response (EIR) function
Support for SCATTERNET and PICONET

Camera
Item Specification
Vendor and Model LITEON 10P2SF205
LITEON 11P2BF136
CHICONY CKFB15321004970LH
SUYIN HF2015-A821-OV01
SUYIN HF1318-P88B-SN04
Type 1.3M
WIFI Card
Item Specification
Vendor and Model FOXCONN T77H348.02
WCBN611AH-AA
Wireless LAN Standards 802.11b/g/n
Operating Frequency 2.4 GHz
Form Factor Half-Mini card
Host Interface PCI-Express Bus interface
PCB 4-layer design and single side
Antenna connector 2UFL type
Audio Codec and Amplifier
Item Specification
Audio Controller Realtek ALC271X-VB6

Item Specification
Features Meets Microsoft WLP (Windows Logo Program) audio
requirements
High performance DACs with digital >110dB and analog
98dB (A-weighting) signal-to-noise
High performance ADCs with digital > 100dB and analog
90dB (A-Weighting) signal-to-noise ratio
Six DAC channels support 16/20/24-bit PCM format for 5.1
sound playback
Two stereo ADCs support 16/20/24-bit PCM format, multiple
stereo recording
All DACs supports 44.1k/48k/96k/192kHz sample rate
Primary 16/20/24-bit SPDIF-OUT supports
32k/44.1k/48k/88.2k/96k/192kHz sample rate
Secondary 16/20/24-bit SPDIF-OUT supports
32k/44.1k/48k/88.2k/96k/192kHz sample rate
Analog jacks (port-A, B, C, E and G) support stereo input and
output re-tasking
Support MONO output at port-H
Port-A/D/E/F built in headphone amplifiers
Port-E and Port-F headphone amplifiers can drive earphone
directly without DC blocking capacitor
Port-B/C/E/F with software selectable boost gain
(+10/+20/+30dB) for analog microphone input
Supports external PCBEEP input and built-in digital BEEP
generator
Software selectable 2.5V/3.2V VREFOUT
Supports legacy analog mixer architecture
Four channels of digital microphone array input for voice
applications
Two jack detection pins each designed to detect up to 4 jacks
plugging
1.0dB/step playback volume control
1.5dB/step recording volume control
High pass filter to cancel DC offset from AD converter
Jack detection function is supported when device is in power
down mode (D3)
2 GPIOs (General Purpose Input and Output) for customized
applications. GPIO0 and GPIO1 share pin with digital
microphone
Supports anti-pop mode when analog power AVDD is on and
digital power is off
Intel low power ECR compliant and power status control for
every analog converter and pin widgets
Supports 3.3V digital core power, 1.5V~ 3.3V scalable digital
I/O power for HD Audio link, and
3.0~5.0V analog power
48-pin LQFP 'Green' package

Item Specification
Amplifier Embedded
Features 4 step gain control
2-W/Ch Output Power into 3-W load from 5-V supply
Fully Differential Input
Low Supply Current and Shutdown selection
Embedded de-pop circuit
Audio Interface
Item Specification
Audio Controller Realtek ALC271X-VB6
Audio onboard or optional On board
Mono or Stereo Stereo
Resolution Support 16/20/24bit PCM
Compatibility HD audio Interface;
Sampling rate Sample rate up to 192Khz resolution VSR (Variable Sampling
Rate)
Internal microphone Yes
Internal speaker/quantity Yes/(2W speaker x1)
Battery
Item Specifications
Vendor & Model name SIMPLO ICR18650 S3 SANYO UR18650ZTA
SIMPLO ICR18650-22F
SONY US18650G6G
PANASONIC CGR18650CG
Battery Type Lithium lion Lithium lion
Pack capacity 4400 mAh 9000 mAh
Number of battery cell 6 9
Package configuration 3S2P 3S3P
VRAM
Item Specification
Chipset HYNIX H5TQ2G63DFR-11C
Memory size 1GB
Interface DDR3

USB Port
Item Specification
USB compliance level USB 3.0, USB 2.0
EHCI 2
Number of USB port(s) USB 3.0x2, USB 2.0x2
Location USB 3.0 two at left side
USB 2.0 two at right side
Output Current 1.0A for each connector
HDMI Port
Item Specification
Compliance level HDMI1.4b
Data throughput Up to 281.5 trillion colors
Number of HDMI port(s) 1
Location HDMI at left side
AC Adapter
Item Specification
Input rating 100-240V AC
Maximum input AC current 1.5A Max at 100V AC
Inrush current 264V AC
Efficiency 87% min. at nominal input voltage.
System Power Management
Item Specification
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0) Individual devices like CPU and hard disc can be power
managed.
Suspend to RAM (S3) CPU set power down, VGA Suspend, PCMCIA SuspendAudio,
Power Down, Hard Disk Power Down, CD-ROM Power Down,
Super I/O Low Power mode.
Save to Disk (S4) Also called Hibernation Mode. System saves all system states
and data onto the disc prior to power off the whole system.

Card Reader
Item Specification
Chipset REALTEK RTS5209-GR
Package 48-pin LQFP
Maximum supported size SD: 2T, MMC: 16G, miniSD: 16G
Features Support SD, MMC, MMC plus, MS, xD, SDHC, SDXC UHS104
System LED Indicator
Item Specification
Power indicator Blue color solid on: System on
Blue color and amber color off: System off
Amber color blinking: S3 state
Battery indicator Charging
Amber solid on - Battery charging with AC
Blue color solid on - Battery full
Amber blinking - Battery in low power state or battery

abnormal
Discharging
Amber blinking - Battery in critical low state
Amber color off - Discharging state.
System DMA Specification
Hardware DMA System Function

DMA0 Not applicable
DMA1 Not applicable
DMA2 Not applicable
DMA3 Not applicable
DMA4 Direct memory access controller
DMA5 Not applicable
DMA6 Not Assigned
DMA7 Not Assigned
System Interrupt Specification
Hardware IRQ System function

IRQ00 System timer
IRQ01 Standard PS/2 Keyboard
IRQ08 System CMOS/real time clock
IRQ12 ELAN PS/2 Port Smart-Pad

Hardware IRQ System function
IRQ13 Numeric data processor
IRQ81-IRQ 190 Microsoft ACPI-Compliant System
IRQ10 Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller
1E22
IRQ16 Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host
Controller- 1E2D
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2
1E12
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6
1E1A
Intel(R) Management Engine Interface
NVIDIA GeForce GT 650M
Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI
Express Root Port - 0151
IRQ17 Atheros AR5BWB222 Wireless Network Adapter
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS
6.20)
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port1
1E10
IRQ19 Intel(R) 7 Series Chipset Family SATA AHCI Controller
IRQ22 High Definition Audio Controller
IRQ23 Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host
Controller - 1E26
IRQ-3 Intel(R) USB 3.0 eXtensible Host Controller
IRQ-2 Intel(R) HD Graphics 4000
System IO Address Map
I/O address (hex) System Function (shipping configuration)

0000 - 001F Direct memory access controller
0000 - 0CF7 PCI bus
0020 0021 Programmable interrupt controller
002C 002D Programmable interrupt controller
002E 002F Motherboard resources

003C 003D Programmable interrupt controller
0040 0043 System timer
0050 0053 System timer
0060 0060 Standard PS/2 Keyboard
0061 0061 Motherboard resources
0062 0062 Microsoft ACPI-Compliant Embedded Controller
0064 0064 Standard PS/2 Keyboard
0066 0066 Microsoft ACPI-Compliant Embedded Controller
0070 0077 System CMOS/real time clock
0081 - 0091 Direct memory access controller
0093 009F Direct memory access controller
00A0 00A1 Programmable interrupt controller
00AC 00AD Programmable interrupt controller
00B0 00B1 Programmable interrupt controller
00B2 00B3 Motherboard resources
00BC 00BD Programmable interrupt controller
00C0 00DF Direct memory access controller
00F0 00F0 Numeric data processor
03B0 03BB Intel(R) HD Graphics 4000
03C0 03DF Intel(R) HD Graphics 4000

0458 047F Motherboard resources
04D0 04D1 Programmable interrupt controller
0D00 - FFFF PCI bus
2000 207F Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS
6.20)
2000 2FFF Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6
1E1A
3000 3FFF Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1
1E10
4000 4FFF Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI
Express Root Port - 0151
4F80 4FFF NVIDIA GeForce GT 650M
5000 503F Intel(R) HD Graphics 4000
5040 505F Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller
1E22
5060 507F Intel(R) 7 Series Chipset Family SATA AHCI Controller
5080 5087 Intel(R) 7 Series Chipset Family SATA AHCI Controller
5088 508F Intel(R) 7 Series Chipset Family SATA AHCI Controller
FFFF FFFF Motherboard resources
FFFF FFFF Motherboard resources

CHAPTER 2
System Utilities

BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Remove HDD/BIOS Password Utilities. . . . . . . . . . . . . . . . . . . . . 2-18
Remove HDD Password Utilities . . . . . . . . . . . . . . . . . . . . . . .2-18
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29
2-2
System Utilities
BIOS Setup Utility 0
A hardware configuration program built into a computers BIOS (Basic Input/Output System).
Preconfigured and optimized so users do not need to run this utility. If configuration problems
occur, users may need to run Setup. Refer to Chapter 4, Troubleshooting when problem
arises.
To activate the BIOS Utility, press F2 during POST when prompted at the bottom of screen.
The default parameter of F12 Boot Menu is set to disabled. To change boot device without
entering BIOS Setup Utility, set the parameter to enabled.
To change boot device without entering the BIOS SETUP, Press <F12> during POST to enter
multi-boot menu.
Navigating the BIOS Utility 0
Five menu options are:

Information
Main
Security
Boot
Exit
To navigate through the following:

Menu - use the left and right arrow keys
Item - use the up and down arrow keys
Change parameter value - press F5 or F6.
Exit - Press Esc
Load default settings - press F9. Press F10 to save changes and exit BIOS Setup Utility
NOTE: NOTE:
Parameter values can be changed if enclosed in square brackets [ ]. Navigation keys
appear at the bottom of the screen. Read parameter help carefully when making
changes to parameter values. Parameter help is found in the Item Specific Help area of
the screen. System information is subject to specific models.
System Utilities 2-3

BIOS 0
The following is a description of the tabs found on the InsydeH20 Setup Utility screen:
NOTE: NOTE:
The screens provided are for reference only. Actual values may differ by model.
Information 0
This tab shows a summary of computer hardware information.
Figure 2-1. BIOS Information
2-4 System Utilities

Table 2-1 describes the parameters shown in Figure 2-1
Table 2-1. Parameters
Parameter Description
CPU Type The CPU type and speed of the system.
CPU Speed The speed of the CPU.
HDD Model Name The model name of HDD installed on primary IDE master.
HDD Serial Number The serial number of HDD installed on primary IDE master.
ATAPI Model Name The model name of the installed ODD drive.
System BIOS Displays system BIOS version.
Version
VGA BIOS Version The VGA firmware version of the system.
Serial Number The serial number of this unit.
Asset Tag Number The asset tag number of the system.
Product Name The product name of the system.
Manufacturer Name The manufacturer Name of the system
UUID Universally Unique Identifier (UUID) is an identifier standard used in
software construction, standardized by the Open Software Foundation
(OSF) as part of the Distributed Computing Environment (DCE).

Main 0
This tab allows the user to set system time and date, enable or disable boot option and
enable or disable recovery.
Figure 2-2. BIOS Main
Table 2-2 describes the parameters shown in Figure 2-2.
Table 2-2. BIOS Main
Parameter Description Format/Option

System Sets the system time. The hours are shown with Format: HH:MM:SS
Time 24-hour format. (hour:minute:second)
System Sets the system date. Format MM/DD/YYYY
Date (month/day/year)
Total Shows the total memory available. N/A
Memory
Video Shows the available memory for Video. N/A
Memory

Table 2-2. (Continued)BIOS Main
Parameter Description Format/Option

Quiet Boot The notebook shows an illustration called the OEM Enabled or Disabled
screen during system boot instead of the traditional
POST screen that shows the normal diagnostic
messages.
Network Enables, disables the system boot from LAN (remote Enabled or Disabled
Boot server).
F12 Boot Enables, disables Boot Menu during POST. Enabled or Disabled
Menu
D2D Enables, disables D2D Recovery function. The function Enabled or Disabled
Recovery allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.
SATA Mode Control the mode in which the SATA controller should AHCI or IDE
operate.

Security 0
This tab shows parameters that safeguard and protect the computer from unauthorized use.
Figure 2-3. BIOS Security

Table 2-3 describes the parameters shown in Figure 2-3.
Table 2-3. BIOS Security
Parameter Description Option

Supervisor Shows the setting of the supervisor password Clear or
Password Is Set
User Password Is Shows the setting of the user password. Clear or
Set
Set Supervisor Press Enter to set the supervisor password. When set, this N/A
Password password protects the BIOS Setup Utility from unauthorized access.
The user can not either enter the Setup menu nor change the value
of parameters.
Set User Password Press Enter to set the user password. When user password is set, N/A
this password protects the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only and does not have right
to change the value of parameters.
Set HDD Password Enter HDD Password. N/A
Password on Boot Defines whether a password is required or not while the events Disabled
defined in this group happened. The following sub-options are all or
requires the Supervisor password for changes and should be grayed Enabled
out if the user password was used to enter setup.
NOTE:
When prompted to enter a password, three attempts are allowed before the system halts. Resetting
the BIOS password may require the computer be returned to the dealer.

Setting a Password 0
Perform the following to set the user or supervisor password:

1. Use the and keys to highlight the Set Supervisor Password parameter and press
Enter key. The Set Supervisor Password box appears.
Figure 2-4. Set Supervisor Password
2. Type a new password in the Enter New Password field. Password length is not to exceed
8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the
Confirm New Password field.
+ IMPORTANT:
Use care when typing a password. Characters do not appear on the screen.
3. Press Enter. After setting the password, the computer sets the User Password parameter
to Set.
NOTE: NOTE:
Users can opt to enable the Password on boot parameter.
4. Press F10 to save changes and exit the BIOS Setup Utility.
Removing a Password 0
Perform the following:

1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set
Supervisor Password box appears:
2. Type the current password in the Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in the Enter New Password and Confirm New
Password fields. The computer then sets the Supervisor Password parameter to Clear.

Changing a Password 0
1. Use the and keys to highlight Set Supervisor Password and press the Enter. The Set
Supervisor Password box appears.
2. Type the current password in the Enter Current Password field and press Enter.
3. Type a password in the Enter New Password field. Retype the password in the Confirm
New Password field.
Figure 2-7. Setup Notice
4. Press Enter. The computer sets User Password parameter to Set.

NOTE: NOTE:
Users can enable the Password on boot parameter.
If the verification is OK, the screen will show as following.
Figure 2-8. This Setup Warning
The password setting is complete after the user presses Enter.

If the current password entered does not match the actual current password, the screen will
show the Setup Warning (Figure 2-9).

Figure 2-9. Setup Warning

Boot 0
This tab allows changes to the order of boot devices used to load the operating system.
Bootable devices include the:
USB diskette drives
Onboard hard disk drive
DVD drive in the module bay
Use and keys to select a device and press F5 or F6 to move it up or down the list.
Figure 2-10. BIOS Boot

Exit 0
The Exit tab allows users to save or discard changes and quit the BIOS Utility.
Figure 2-11. BIOS Exit
Table 2-4 describes the parameters in Figure 2-11.
Table 2-4. Exit Parameters
Parameter Description
Exit Saving Changes Exit System Setup and save changes to the system.
Exit Discarding Changes Exit utility without saving setup data to.
Load Setup Default Load default values for all setup item.
Discard Changes Load previous values all setup items.
Save Changes Save setup data.

BIOS Flash Utilities 0
BIOS Flash memory updates are required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: NOTE:
Create a Crisis Recovery Disc, if one is not available, before the Flash utility is used.
NOTE: NOTE:
Do not install memory related drivers (XMS, EMS, DPMI) when the Flash is used.
NOTE: NOTE:
Use the AC adaptor power supply when running the Flash utility. If battery pack does
not contain power to finish loading of the BIOS Flash, do not boot the system.
Perform the following to run the Flash:
1. Prepare a bootable diskette.
2. Copy the Flash utilities to the bootable diskette.
3. Boot the system from the bootable diskette.
NOTE: NOTE:
The Flash utility has auto execution function.

DOS Flash Utility 0
Perform the following to use the DOS Flash Utility:

1. Press F2 during boot to enter the Setup Menu.
2. Select Boot Menu to modify the boot priority order.
Example: If using USB HDD to Update BIOS, move USB HDD to position 1.
Figure 2-12. BIOS Boot
3. Execute the < UPDATE.BAT > batch file to update BIOS. The flash process begins as
shown in Figure 2-13.

Figure 2-13. DOS Flash
4. In flash BIOS, the message Please do not remove AC Power Source is shown.
NOTE: NOTE:
If AC power is not connected, the following message (Figure 2-14) is shown.
Figure 2-14. AC Power Warning

NOTE: NOTE:
Plug in the AC power to continue.
5. Flash is complete when the message Flash Programming Complete is shown.

WinFlash Utility 0
Perform the following to use the WinFlash Utility:

1. Double click the WinFlash executable.
2. Click OK to begin the update. A progress screen is shown (Figure 2-15).
Figure 2-15. InsydeFlash

Remove HDD/BIOS Password Utilities 0
This section provides details for removing HDD/BIOS passwords.
Remove HDD Password Utilities 0
This section provides details for removing HDD passwords.

Remove HDD Password as follows:
NOTE: NOTE:
If the HDD password is incorrectly entered three times, an error is generated, you will
see below menu (Figure 2-16).
Figure 2-16. HDD Security

To reset the HDD password, perform the followings:
1. Select Enter Unlock Password option.
Figure 2-17. Select Item
NOTE: NOTE:
An Encode key is generated for unlocking utilities. Make note if this key.
Figure 2-18. Unlock Password
2. Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format
<UnlockHD [Encode code] > with the code noted in the previous step.
Example: UnlockHD 60452061
The command generates a password which can be used for unlocking the HDD.
Password: 75530067

Enter the password from the Step 1 to unlock the HDD (Figure 2-19).
Figure 2-19. Unlock Password
NOTE: NOTE:
After customer clearing the HDD password, HDD maybe in Frozen state. Please
power off system. Then, power on to Win system, HDD Password will be in normal.
Figure 2-20. HDD Password Frozen

Removing BIOS Passwords 0
To clear User or Supervisor passwords, open the Main door and remove the mylar from DIMM
then use a metal instrument to short the RTCRST# point.(Figure 2-21 and Figure 2-22)
Figure 2-21. CMOS Jumper

r

Cleaning BIOS Passwords 0
When customer forgets the BIOS supervisor/user password, he could clear the password as
below:
1. Prepare a USB flash disk with FAT32 file system and copy Disablepassword.efi file to root
directory.
2. After pressing power button, to hold Ctrl and Alt key and then continually stroke Enter key
until POST LOGO finish.
3. System will display Press Y or y key to clear BIOS password..
4. After press Y/y key, BIOS will clear BIOS password and reboot system.
Figure 2-23. Clear BIOS Password
The on screen message indicates the function success.

NOTE: NOTE:
This document is for Pegatron Acer project in 2012.

Using DMI Tools 0
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used
in the DMI pool for hardware management.
1. Execute < MN.bat > to update SMBIOS Type 1 Manufacturer Name(Figure 2-23).
Figure 2-24. Manufacture Name

2. Execute < PN.bat > to update SMBIOS Type 1 Product Name(Figure 2-24).
Figure 2-25. Update Product Name

3. Execute < SN.bat > to update SMBIOS Type 1 Serial Number(Figure 2-25).
Figure 2-26. Update Serial Number

4. Execute < AT.bat > to update SMBIOS Type 3 Asset Tag Number(Figure 2-26).
Figure 2-27. Update Asset Tag

5. Execute < RU.bat > to read SMBIOS Type 1 UUID(Figure 2-27).
Figure 2-28. Read UUID

6. Execute < WU.bat > to write SMBIOS Type 1 UUID(Figure 2-28).
Figure 2-29. Write UUID

7. Execute < GU.bat > to generate and write SMBIOS Type 1 UUID (Figure 2-29).
Figure 2-30. Generate and write UUID

LAN MAC EEPROM Utility 0
LAN EEPROM Utility enables to change the MAC address.

Perfer the following steps to use the LAN EEPROM Utility:
1. Create a DOS bootable USB HDD.
2. Copy the AN MAC EEPROM Utility to the HDD and remove the HDD form the computer.
3. Reboot the computer and press F2 during the boot sequence to enter the setup menu.
4. Select the Boot menu item and move the entry USB HDD to the first position. Refer to
Boot.
5. Insert the USB HDD and reboot the computer.
6. At the command prompt, navigate to the C Root folder.
7. Open the file Mac.ini, edit the MAC.ini file, change the MAC address, fill in the
xx-xx-xx-xx-xx-xx, and save it.
Current_MAC_address = xx-xx-xx-xx-xx-xx
Command = 00-00-00-4C-14-A0 (Figure 2-31).
Figure 2-31. Edit MAC.ini file

8. Under DOS, run command memcfg -c to check current MAC address (Figure 2-32).
Figure 2-32. Execute MAC Tool
9. Run command to program the MAC address (Figure 2-33).

memcfg p MAC.ini
Figure 2-33. Program MAC addressScreen

10. Run command memcfg -c to check the MAC address programmed correctly (Figure
2-34).
Figure 2-34. MAC address changed
11. When this process has completed, exit to C root folder then reboot.

CHAPTER 3
Machine Maintenance

Machine Disassembly and Replacement . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Replacement Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Pre-disassembly Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
External Module Disassembly Process . . . . . . . . . . . . . . . . . . 3-8
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . 3-8
Removing the Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Removing the Main Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Removing the Memory Module . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Removing the WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Removing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . 3-26
Removing the Top Case Palmrest. . . . . . . . . . . . . . . . . . . . . . 3-27
Removing the Touchpad Switch Board . . . . . . . . . . . . . . . . . . 3-30
Removing the Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Remove the Power Switch Board . . . . . . . . . . . . . . . . . . . . . . 3-40
Removing the Keyboard Bracket . . . . . . . . . . . . . . . . . . . . . . . 3-42
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Removing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Removing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Removing the Bottom Case. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . 3-61
LCD Module Disassembly Flowchart. . . . . . . . . . . . . . . . . . . . 3-61
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Removing the Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69
Removing the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
Removing the LVDS Combo Cable . . . . . . . . . . . . . . . . . . . . . 3-72
LCD Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
Replacing the LCD Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
Replacing the Bottom Case . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-90
3-2
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . 3-92
Replacing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
Replacing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
Replacing the Power Switch Board . . . . . . . . . . . . . . . . . . . . . 3-103
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . 3-105
Replacing the Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108
Replacing the Top Case Palmrest . . . . . . . . . . . . . . . . . . . . . . 3-111
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
Replacing the WLAN Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-121
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-125
Replacing the Main Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-127
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-128
3-3
3-4
Machine Disassembly and Replacement 0
This chapter contains step-by-step procedures on how to disassemble the notebook

computer for maintenance and troubleshooting.
Cable paths and positioning may not represent the actual model. During the removal and
installation of the components, ensure all available cable channels and clips are used and
that the cables are replaced in the same position.
The screws for the different components vary in size. During the disassembly process, group
the screws with the corresponding components to avoid mismatch when putting back the
components.
The product previews seen in the disassembly procedures may not represent the final
product color or configuration.
Recommended Equipment 0
To disassemble the computer, the following tools are recommended:

Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat screwdriver
Philips screwdriver
Plastic flat screwdriver

Plastic tweezers
Cyanoacrylate glue
Replacement Requirements 0
NOTE: NOTE:
Cabling and components require adhesive to be applied during the replacement and
reassembly process.
3-5
Pre-disassembly Instructions 0
Before proceeding with the disassembly procedure, make sure to do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
Figure 3-1. AC Adapter
3. Place the system on a flat, stable surface.
3-6
Disassembly Process 0
The disassembly process is divided into the following sections:

External components disassembly
Main unit disassembly
LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire
disassembly sequence. Observe the order of the sequence to avoid damage to any of the
hardware components. For example, when removing the mainboard, remove first the
keyboard, and LCD module then disassemble the inside assembly frame in that order.
Table 3-1. Main Screw List
Screw Quantity Acer Part Number
M3*3 4
M2.5*5 18
M2.5*7 19
M2*2.2+5.7 4
M1.6*2.5 9
M2*3 37
3-7
External Module Disassembly Process 0
Table 3-2. Screw List

Step Screw Quantity Part No.
HDD Module Disassembly M2*3 2
HDD Bracket Disassembly M3*3 4
WLAN Module Disassembly M2*3 1
ODD Module Disassembly M2*3 1
ODD Bracket Disassembly M2*3 2
External Modules Disassembly Flowchart 0
Figure 3-2. External Module Disassembly Flowchart
3-8
Removing the Memory Card 0
1. Press the memory card in to allow it to spring out.
Figure 3-3. Memory Card
2. Pull the memory card out.
Figure 3-4. Memory Card
3-9
Removing the Battery 0
1. Shut down the operating system, close the LCD panel, then turn over the notebook and
place it on a level platform.
Figure 3-5. Bottom side
2. Use a phillips screwdriver to insert the pit of battery latch, release the latch to spring the
battery.
Figure 3-6. Battery Latch
3. Lift the bottom edge of battery bar first to remove the battery.
3-10
Figure 3-7. Battery
Figure 3-8. Battery
3-11
Removing the Main Door 0
1. Loose 9 captive screws on the main door..
Figure 3-9. Screws on Main Door
2. Dig out the top edge of main door with a finger, lift the top edge first.
Figure 3-10. Main Door
3-12
3. Lift to remove the main door.
3-13
Removing the Memory Module 0
1. Use two fingers, push the memory module clips outwards to spring the memory.
Figure 3-13. Memory Module
2. Pull out the memory from its slot.
3-14
3. Use two fingers, push the memory module clips outwards to spring another memory bar.
4. Pull out the memory from its slot.
3-15
3-16
Removing the HDD Module 0
1. Remove 2 screws on HDD bracket.
Figure 3-18. Screws on HDD Bracket
Table 3-3. Screws

Step Screw Quantity Screw Type
HDD Module Disassembly M2*3 2
2. Pull the handling mylar to disconnect the HDD from motherboard.
3-17
Figure 3-19. HDD Module
3. Use two fingers to hold the notches of HDD bracket, lift to remove HDD module.
4. Remove 4 screws on HDD bracket to separate the HDD from the bracket.
3-18
Table 3-4. Screws

HDD Disassembly M3*3 4
Figure 3-23. HDD Bracket
3-19
.
Figure 3-24. HDD
5. Repeat the procedures above to remove the second HDD module.
Figure 3-25. Second HDD Module
3-20
Removing the WLAN Card 0
1. Use a pair of plastic tweezers to clamp the antenna cable connectors, disconnect 2 cables
from the WLAN module.
+ IMPORTANT:
Note the connector positions of the Main (black) and Auxiliary (white) cables.
Figure 3-26. WLAN Card
2. Remove 1 screw and ensure the cables are well clear of the WLAN module.
3-21
Table 3-5. Screws
WLAN Module Disassembly M2*3 1
3. Pull the WLAN module out from its slot.
3-22
Removing the ODD Module 0
1. Remove 1 screw from the bottom case.
Figure 3-30. ODD Module
Table 3-6. Screws

ODD Module Disassembly M2*3 1
2. Pull the ODD module completely out of the housing.
3-23
3. Pull the ODD bezel to separate it from the ODD.
Figure 3-33. ODD Bezel
4. Remove 2 screws to remove ODD bracket.
3-24
Figure 3-34. ODD Bracket
Table 3-7. Screws

ODD Bracket Disassembly M2*3 2
3-25
Main Unit Disassembly Process 0
Main Unit Disassembly Flowchart 0
Figure 3-36. Main Unit DIsassembly Flowchart
Table 3-8. Screws

Top Case and Palmrest M2.5*7 19

Disassembly
M2*3 5
M2*2 2
Touchpad Switch Board M2*3 2
Disassembly
Top Case Module Disassembly M2.5*5 1
Speaker Module Disassembly M2*2.2+5.7 4
Power Switch Board M2*3 2
Disassembly
Keyboard Bracket Disassembly M2*3 6
M1.6*2.5 9
IO Board Disassembly M2.5*5 1
Motherboard Disassembly M2.5*5 4
Thermal Module Disassembly M2*3 6
3-26
Removing the Top Case Palmrest 0
1. Remove 19 screws(M2.5*7) , 5 screws(M2*3) and 2 screws(M2*2)on the Bottom case.
Figure 3-37. Screws on Bottom Case
Table 3-9. Screws

Bottom Case Disassembly M2.5*7 (red cycled) 19
M2*3 (blue cycled) 5
M2*2 (yellow cycled) 2
2. Turn over the notebook, open the LCD panel. Use a plastic pry slice to insert to the gap
between top case palmrest and bottom case.pry to release all latches,then lift the bottom
edge of top case palmrest.
3-27
Figure 3-38. Top Case Palmrest
3. Pry to release all latches, then lift the bottom edge of top case palmrest to reveal the
touchpad switch board cable connector.
4. Disconnect the cable from the motherboard.
3-28
Figure 3-40. Touchpad Switch Board FFC
5. Romove the top case palmrest
3-29
Removing the Touchpad Switch Board 0
1. Turn over the top case palmrest. Tear off the touchpad switch board cable from the
touchpad.
Figure 3-42. Touchpad Switch Board FFC
2. Disconnect the touchpad FFC from touchpad.
Figure 3-43. Touchpad FFC
3-30
3. Tear off the touchpad FFC from touchpad.
Figure 3-44. Touchpad FFC
4. Remove 2 screws from touchpad switch board.
Figure 3-45. Touchpad Switch Board
Table 3-10. Screws


Disassembly
3-31
5. Lift to remove touchpad switch board.
3-32
Removing the Top Case 0
1. Disconnect the power switch board cable from motherboard.
Figure 3-47. Power Switch Board FFC
2. Disconnect the speaker cable from motherboard.
Figure 3-48. Speaker Cable
3. Remove 1 screw from the keyboard bracket.
3-33
Figure 3-49. Keyboard Bracket Screw
Table 3-11. Screws

Top Case Disassembly M2.5*5 1
+ IMPORTANT:
Do not forget to remove this screw.
4. Use a plastic pry slice to insert to the gap between top case and bottom case, pry to
release all latches.
Figure 3-50. Top Case
3-34
5. Lift the upper edge of top case to an about 60-degree angle to reveal the keyboard
connector.
Figure 3-51. Top Case
6. Disconnect the keyboard cable from motherboard.
Figure 3-52. Keyboard cable
7. Lift to remove the top case.
3-35
Figure 3-53. Top Case Module
3-36
Removing the Speaker Module 0
1. Turn over the top case module. Tear off the adhesive paper from speaker cable.
Figure 3-54. Adhesive Paper
2. Tear off the keyboard bracket mylar, pull out speaker cable from its position groove.
3-37
3. Remove 4 screws from the speakers.
Figure 3-56. Screws on Speakers
Figure 3-57. Screws on Speakers
Table 3-12. Screws

Speaker Module Disassembly M2*2.2+5.7 4
3-38
4. Lift to remove the speaker module.
Figure 3-58. Speaker Module
3-39
Remove the Power Switch Board 0
1. Tear off the keyboard bracket mylar, tear off the power switch board cable from the
keyboard bracket.
Figure 3-59. Power Switch Board Cable
2. Remove 2 screws from power switch board.
3-40
Figure 3-60. Power Switch Board
Table 3-13. Screws

Power Switch Board M2*3 2

Disassembly
3. Lift to remove the power switch board from top case.
3-41
Removing the Keyboard Bracket 0
1. Remove 6 screws(M2*3) and 9 screws(M1.6*2.5) from the keyboard bracket.
Figure 3-62. Screws on Keyboard Bracket
Table 3-14. Screws

Keyboard Bracket M2*3 6

Disassembly
M1.6*2.5 9
3-42
2. Push the keyboard bracket forward to release all latches.
Figure 3-63. Keyboard Bracket
3. Lift the top edge of keyboard bracket first.
3-43
4. Lift the keyboard bracket by passing keyboard cable through the cable slot.
Figure 3-65. Keyboard Cable
+ IMPORTANT:
Take care not to damage the cable during removal.
5. Remove the keyboard bracket.
3-44
Removing the Keyboard 0
1. Lift to separate the keyboard from the top case.
Figure 3-67. Keyboard on Top Case
Figure 3-68. Keyboard
3-45
Removing the IO Board 0
1. Disconnect the IO board cable from motherboard.
Figure 3-69. IO Board cable connector
2. Tear off the IO board cable from bottom case.
Figure 3-70. IO Board Cable
3-46
3. Remove 1 screw from IO board.
Figure 3-71. IO Board
Table 3-15. Screws

IO Board Disassembly M2.5*5 1
4. Lift the left edge of IO board first, and pull out the board from connector holes of bottom
case.
3-47
Removing the Motherboard 0
1. Close the LCD panel and turn over the machine. Lift the DC-in cable connector
perpendicularly to disconnect them from motherboard.
Figure 3-73. DC-in cable connector
2. Turn over the machine and open the LCD panel. Lift the LVDS cable connector
perpendicularly to disconnect it from motherboard.
Figure 3-74. LVDS Cable Connector
3-48
3. Tear off the LVDS cable from motherboard.
Figure 3-75. LVDS Cable
4. Tear off the LED acetate fabric from the LED pipe.
Figure 3-76. LED Acetate Fabric
3-49
5. Remove 4 screws from motherboard and thermal fan.
Figure 3-77. Motherboard
Table 3-16. Screws

Motherboard Disassembly M2.5*5 4
6. Lift the right edge of motherboard first to pull out the motherboard from the connector
holes of bottom case.
3-50
3-51
Removing the Thermal Module 0
1. Disconnect the fan cable from motherboard.
Figure 3-80. Thermal module
2. Remove 6 screws from the thermal moudle.
Figure 3-81. Thermal module
Table 3-17. Screws

Thermal module Disassembly M2*3 6
3-52
3. Lift to remove the thermal module.
Figure 3-82. Thermal Module
3-53
Removing the CPU 0
1. Use a flat-head screwdriver to insert to the CPU socket lock slot, rotate the slot along
anticlock direction to 180 degrees.
Figure 3-83. CPU Socket
2. Eject the air in the rubber handle of vacuum pump.
Figure 3-84. Vacuum Pump
3-54
3. Press the vacuum pump on CPU die, release the rubber handle and lift to remove CPU.
Figure 3-85. Vacuum Pump
3-55
Removing the Bottom Case 0
1. Tear off the conductive fabric of LVDS cable, pull out LVDS cable and antenna cables from
position groove of bottom case.
Figure 3-86. Cables on Bottom Case
3-56
2. Pull out DC-in cable from position groove and lift the connector to remove DC-in cable.
3-57
Figure 3-88. DC-in Cable
3. Remove 4 screws from the hinges.
Figure 3-89. Screws on Hinges
3-58
Table 3-18. Screws

Bottom Case Disassembly M2.5*5 4
3-59
4. Lift LCD module to separate it from bottom case.
Figure 3-91. Bottom Case
3-60
LCD Module Disassembly Process 0
LCD Module Disassembly Flowchart 0
Figure 3-93. LCD Module Disassembly Flowchart
Table 3-19. Screws

LCD Bezel Disassembly M2.5*5 2

LCD Panel Disassembly M2.5*5 6
LCD Hinges Disassembly M2*3 8
3-61
Removing the LCD Bezel 0
1. Use a pair of tweezers to remove 2 screw mylar on LCD bezel.
Figure 3-94. Screw Mylar on LCD Bezel
2. Remove 2 screws on LCD bezel.
3-62
Figure 3-96. Screws on LCD Bezel
Table 3-20. Screws

LCD Bezel Disassembly M2.5*5 2
3-63
3. Use a plastic pry slice to insert to the crevice between LCD bezel and LCD cover, pry to
release all latches.
Figure 3-98. LCD Bezel
4. Lift to remove the LCD bezel.
3-64
3-65
Removing the LCD Panel 0
1. Disconnect the cable from the camera.
Figure 3-101. Camera Connector
2. Use a pair of tweezers to pry up the microphone from LCD cover.
Figure 3-102. Microphone
3. Pull out the LVDS cable from position groove.
3-66
4. Remove 6 screws on LCD hinges.
Figure 3-104. LCD Panel
Table 3-21. Screws

LCD Panel Disassembly M2.5*5 6
3-67
5. Lift to separate LCD panel from LCD cover.
Figure 3-105. LCD Module
3-68
Removing the Hinges 0
1. Remove 8 screws to separate the hinges from LCD panel.
Figure 3-106. LCD Hinge
3-69
Figure 3-107. LCD Hinge
Table 3-22. Screws

LCD Hinge Disassembly M2*3 8
3-70
Removing the Camera 0
1. Lift to remove the camera from LCD cover carefully.
Figure 3-108. Camera
3-71
Removing the LVDS Combo Cable 0
1. Turn over the LCD panel to reveal LVDS Combo cable.
Figure 3-110. LVDS Combo Cable on LCD Panel
2. Tear off the adhesive paper from LVDS Combo cable and LCD panel.
3. Tear off the LVDS Combo cable from the top of LCD panel.
3-72
4. Tear off the LVDS Combo cable from the bottom of LCD panel.
5. Tear off the transparent handle tape of LVDS connector from LCD panel.
3-73
6. Tear off the conductive fabric of LVDS connector from LCD panel.
7. Disconnect the LVDS cable from LCD panel to remove it.
3-74
Figure 3-117. LVDS Combo Cable
3-75
LCD Reassembly Procedure 0
Replacing the Camera 0
1. Position the camera on the LCD cover.
3-76
Replacing the LCD Panel 0
1. Connect the LVDS cable to LVDS connector of LCD panel.
Figure 3-119. LVDS Connector
2. Adhere the transparent handle tape on LCD panel.
Figure 3-120. LVDS Connector
3-77
3. Pull the LVDS cable right and adhere it on the bottom of LCD panel.
4. Pull the camera cable up and adhere it on the top of LCD panel.
5. Adhere the waterproof tape to fix the camera cable on LCD panel.
3-78
6. Turn over the LCD panel. Consolidate the hinges and the LCD panel with 8 screws.
3-79
Table 3-23. Screws

LCD Hinge Assembly M2*3 8
! CAUTION:
Distinguish the left and right hinge before assembling.
7. Replace the top edge of LCD panel on LCD cover, then lay the bottom edge down to
position LCD hinges.
3-80
8. Consolidate the LCD panel and LCD cover with 6 screws.
3-81
Table 3-24. Screws

LCD Panel Assembly M2.5*5 6
9. Route LVDS cable in the position groove of LCD cover.
10. Connect CMOS cable to the camera, press the microphone on the top edge of LCD cover.
3-82
Figure 3-129. Camera Connector and Microphone
3-83
Replacing the LCD Bezel 0
1. Position LCD bezel on LCD cover, press the edges of LCD bezel to lock all latches.
2. Consolidate LCD bezel and LCD cover with 2 screws.
3-84
Table 3-25. Screws

LCD Bezel Assembly M2.5*5 2
3. Cover 2 screw mylar on bezel screws.
3-85
3-86
Replacing the Bottom Case 0
1. Open the hinges to an about 75-degree angle to the LCD panel, replace LCD module on
the bottom case by aiming the position pillars of bottom case at the position holes of
hinges.
2. Consolidate the hinges and bottom case with 4 screws.
3-87
Table 3-26. Screws

Bottom Case Assembly M2.5*5 4
3. Route antenna cables and LVDS cable in position groove of bottom case, adhere the
conductive fabric to fix LVDS cable. Replace DC-in cable in the position groove of bottom
case.
3-88
3-89
Replacing the CPU 0
1. Use a vacuum pump to suck up CPU and position it on CPU socket by aiming the golden
triangle on CPU at the triangle mark on CPU socket.
Figure 3-140. CPU
2. Use a flat-head screwdriver to insert to the slot of CPU socket lock, rotate the slot
clockwise to 180 degrees.
Figure 3-141. CPU Socket Lock
3-90
Figure 3-142. CPU Socket Locked Position
3-91
Replacing the Thermal Module 0
+ IMPORTANT:
Apply an appropriate thermal grease and ensure all heat pads are in place
before replacing the thermal module.
1. Align the screw holes on the thermal module and mainboard then replace the module.
Keep the module as level as possible to spread the thermal grease evenly.
2. Replace two groups of diagonal screws and rotate them several rounds to secure the
thermal module first. Do not tighten these screws directly.
3-92
Table 3-27. Screws
Step Screw Quantity Screw Type.

Thermal module Assembly M2*3 4
3. Replace the other 2 diagonal screws on the thermal block spring, tighten all screws slowly
and alternately to fix thermal module.
Table 3-28. Screws
Step Screw Quantity Screw Type.

Thermal module Assembly M2*3 2
4. Connect thermal fan cable to the mainboard, adhere the waterproof tape to fix fan cable.
3-93
Figure 3-146. Thermal Fan Cable
3-94
Replacing the Motherboard 0
1. Turn over the motherboard. Replace the motherboard by inserting the IO conncetors to
corresponding holes on bottom case, then lay the motherboard down to position it.
2. Consolidate the motherboard and bottom case with 4 screws.
3-95
Table 3-29. Screws

Motherboard Assembly M2.5*5 4
3. Connect the LVDS cable to motherboard and paste the cable fabric.
3-96
4. Paste the LED acetate fabric on the LED pipe.
Figure 3-150. LED Acetate Fabric
5. Close the LCD panel and turn over the machine. Press the DC-in connector
perpendicularly to connect the cable to motherboard.
Figure 3-151. DC-in Cable Connector
3-97
Replacing the IO Board 0
1. Turn over the machine and open the LCD panel. Position the IO board on bottom case by
aiming the IO connectors at corresponding holes of bottom case first.
2. Lay the IO board down to position it on bottom case.
3-98
3. Consolidate the IO board with 1 screw.
Table 3-30. Screws

Step Size Quantity Screw Type
IO Board Assembly M2.5*5 1
4. Connect the IO board cable to motherboard.
Figure 3-155. IO Board Cable
3-99
Replacing the Keyboard 0
1. Turn over the keyboard and positon it on the back side of top case.
Figure 3-156. Keyboard
2. Cover the keyboard bracket on the keyboard by passing keyboard cable through the cable
slot of bracket first.
3. Lay the bracket down and shift it to lock all latches and aim the screw holes on bracket
3-100
and top case.
4. Consolidate the keyboard bracket and the top case with 6 screws(M2*3) and 9
screws(M1.6*2.5).
3-101
Table 3-31. Screws

Keyboard Bracket Assembly M2*3(red cycled) 6
M1.6*2.5(blue cycled) 9
3-102
Replacing the Power Switch Board 0
1. Replace the power switch board on the top case by aiming the position pillars of top case
at the position holes of the board.
2. Consolidate the power switch board with 2 screws.
3-103
Table 3-32. Screws

Power Switch Board Assembly M2*3 2
3. Cover the keyboard bracket mylar to fix the power switch board cable.
Figure 3-162. Power Switch Board Cable
3-104
Replacing the Speaker Module 0
1. Position the speakers on the top case.
Figure 3-163. Speaker
3-105
2. Consolidate the speakers with 4 screws.
Table 3-33. Screws

Speaker Module Assembly M2*2.2+5.7 4
3-106
3. Route speaker cable in position groove of top case, cover the keyboard bracket mylar to
fix the cable.
4. Adhere the mylar on top case to fix speaker cable.
3-107
Replacing the Top Case 0
1. Turn over the top case module. Place the top case module on the bottom case with an
about 45-degree angle. Connect the keyboard cable to the motherboard.
Figure 3-169. Keyboard Cable
2. Lay the top case module down to position it on the bottom case.
3-108
3. Press the edges of top case to lock all latches. Then consolidate the top case with 1
screw.
Table 3-34. Screws

Top Case Module Assembly M2.5*5 1
4. Connect the power switch board cable and speaker cable to the motherboard.
3-109
Figure 3-172. Power Switch Board Cable and Speaker Cable
3-110
Replacing the Top Case Palmrest 0
1. Position the touchpad switch board on the back side of top case palmrest.
2. Consolidate the touchpad switch board with 2 screws.
3-111
Table 3-35. Screws


Assembly
3. Connect the touchpad cable to the touchpad.
Figure 3-175. Touchpad Cable
4. Turn over the top case palmrest. Place the top case palmrest on the bottom case with an
about 45-degree angle. Connect the touchpad switch board cable to motherboard.
3-112
Figure 3-176. Touchpad Switch Board Cable
5. Lay down the top case palmrest to position it on the bottom case.
6. Press the edges of top case palmrest to lock all latches.
3-113
7. Close the LCD panel and turn over the machine. Tighten 19 screws(M2.5*7) , 5
screws(M2*3) and 2 screws(M2*2)on the bottom case.
3-114
Figure 3-179. Screws on Bottom Case
Table 3-36. Screws

Top Case and Top Case M2.5*7 (red cycled) 19

Palmrest Assembly
M2*3 (blue cycled) 5
M2*2(yellow cycled) 2
3-115
Replacing the ODD Module 0
1. Consolidate the ODD bracket and ODD with 2 screws.
Table 3-37. Screws

ODD Bracket Assembly M2*3 2
2. Combine the ODD bezel with ODD by inserting the bezel to the drives front panel.
3-116
Figure 3-181. ODD Bezel
3. Turn over the ODD module.
3-117
4. Insert the ODD module to the housing of bottom case. Consolidate the ODD bracket with
1 screw.
Table 3-38. Screws

ODD Module Assembly M2*3 1
3-118
Replacing the WLAN Card 0
1. Insert the WLAN card to its slot on motherboard with a 30-degree angle, press down the
card and release it three times for perfect contact of golden fingers.
2. Press down the WLAN card and consolidate it with 1 screw.
3-119
Table 3-39. Screws
WLAN Card Assembly M2*3 1
3. Connect the antenna cables to the WLAN card.
+ IMPORTANT:
The black cable connector is on the left and the white cable connector is on
the right.
3-120
Replacing the HDD Module 0
1. Consolidate the HDD and HDD bracket with 4 screws.
3-121
Table 3-40. Screws
HDD Bracket Assembly M3*3 4
2. Place the HDD module into the left housing of bottom case.
NOTE: NOTE:
The left housing enables HDD with the height of 12.5 mm.
3. Pull the handling mylar right to connect the SATA power and data interface to the
motherboard.
3-122
4. Consolidate the HDD module with 2 screws.
Table 3-41. Screws

HDD Module Assembly M2*3 2
3-123
5. Repeat the procedures above to assemble the second HDD module in the right
housing of bottom case.
NOTE: NOTE:
The right housing enables HDD with the height of 9.5 mm.
3-124
Replacing the DIMM Module 0
1. Insert one memory bar to the socket on motherboard with a 45-degree angle, press down
the DIMM and release it three times for perfect contact of golden fingers.
Figure 3-192. DIMM Module
2. Press down the DIMM until it clicks into the spring latches.
3. Insert the other memory bar to the other socket on motherboard with a 45-degree angle,
press down the DIMM and release it three times for perfect contact of golden fingers.
3-125
4. Press down the DIMM until it clicks into the spring latches.
3-126
Replacing the Main Door 0
1. Replace the bottom edge of main door first and press down the top edge.
2. Tighten 9 captive screws to consolidate the main door and the bottom case.
Figure 3-197. Screws on Main Door
3-127
Replacing the Battery 0
1. Place the top edge of the battery to its housing, press down the bottom edge to lock the
spring latch.
Figure 3-198. Battery
Figure 3-199. Battery
3-128
CHAPTER 4
Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Internal & External Speaker Failure . . . . . . . . . . . . . . . . . . . . .4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
HDMI and CRT Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
CD-ROM/DVD Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
POST Code Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20
4-2
Troubleshooting
Introduction 0
This chapter contains information about troubleshooting common problems associated with
the notebook.
General Information 0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE: NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
Table 4-1. Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal & External Speaker Failure
Microphone Failure
USB Failure
WLAN Failure
Card Reader Failure
Thermal Unit Failure
HDMI and CRT Failure
CD-ROM/DVD Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
4. If the Issue is still not resolved, refer to Online Support Information.
Troubleshooting 4-3
Power On Issues 0
If the system does not power on, perform the following, one at a time, to correct the problem.
Do not replace a non-defective FRU:
Start
OK
Check
AC/Battery NG Swap AC/Battery
Power on
OK
Check Swap
Daughter BD & Daughter BD
NG
FFC & Re-plug PWR
FFC
Swap MB
Figure 4-1. Power On Issue
Please wait for 3 min. after removing all power (AC adapter and Battery), then re-insert to try
power on.
Computer Shuts Down Intermittently 0
If the system powers off at intervals, perform the following.

1. Makes sure the power cable is properly connected to the computer and the electrical
outlet.
2. Remove all extension cables between the computer and the outlet.
3. Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the Thermal Unit (refer to Thermal
Unit Failure) and fan airways are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are not
necessary to boot the computer to the failure point.
6. Remove any recently installed software.
4-4 Troubleshooting
No Display Issues 0
If the Display does not work, perform the following, one at a time. Do not replace a
non-defective FRU:
START
LCD Moduel
NG Power On? NG Power On Issue
OK?
Replace LCD
Panel/LCD Cable
Ext.DDRRAM
Module well NG Check Connection
connected?
Replace
Ext DDRRAM
NG Ext. DDRRAM
Module OK?
Module
CPU Thermal
Replace MB Module well NG Fasten Screw
screwed?
Figure 4-2. No Display Issue
No POST or Video 0
If the POST or video does not appear, perform the following, one at a time.
1. Make sure that internal display is selected. Switching between internal and external by
pressing Fn+F5. Reference Product pages for specific model procedures.
2. Make sure the computer has power by checking for one of the following:
Fans start up
Status LEDs illuminate
If no power, refer to Power On Issues.
3. Drain stored power by removing the power cable and battery. Hold the power button for 10
seconds.
4. Connect the power and reboot the computer.
Troubleshooting 4-5
5. Connect an external monitor to the computer and switch between the internal display and
the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Failure.
7. Disconnect power and all external devices including port replicators or docking stations.
Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until the
failure point is discovered.
9. Re-set the memory modules.
10. Remove the drives (refer to Disassembly Process).
Abnormal Video 0
If the video appears abnormal, perform the following, one at a time.

1. Boot the computer.
If permanent vertical/horizontal lines or dark spots appear in the same location, the
LCD is faulty and should be replaced. Refer to Disassembly Process.
If extensive pixel damage is present (different colored spots in the same locations on
the screen), the LCD is faulty and should be replaced. Refer to Disassembly Process.
NOTE: NOTE:
Make sure that the computer is not running on battery alone as this may reduce display
brightness.
2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on
adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is
faulty and should be replaced. Refer to Disassembly Process.
3. Check the display resolution is correctly configured:
Minimize or close all Windows.
If display size is only abnormal in an application, check the view settings and
control/mouse wheel zoom feature in the application.
If desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.
Click and drag the Resolution slider to the desired resolution.
Click Apply and check the display. Readjust if necessary.
4. Roll back the video driver to the previous version if updated.
5. Remove and reinstall the video driver.
6. Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
8. Run the Windows Memory Diagnostic from the operating system DVD and follow the
on-screen prompts.
4-6 Troubleshooting
LCD Failure 0
If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU:
START
Swap LCD
Check
NG Module/LCD
LCD Module
Panel
Check LCD
Reassemble/Re-
Connector/ NG
plug LCD Cable
Cable
Swap MB
Figure 4-3. LCD Failure
Troubleshooting 4-7
Keyboard Failure 0
If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective
FRU:
START
Keyboard FFC
NG Connect it Well
Well Connected?
Keyboard Ok? NG Replace Keyboard
Replace M/B
Figure 4-4. Keyboard Failure
4-8 Troubleshooting
Touchpad Failure 0
If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective
FRU:
START
Check MB T/P Reassemble the

NG
FFC T/P FFC to MB
Swap/Reassemble
Check
NG the T/P Pad or T/P
Touchpad
FFC
Swap MB
Figure 4-5. Touchpad Failure
Troubleshooting 4-9
Internal & External Speaker Failure 0
If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective
FRU:
START START
CheckMB Reassemblethe Check I/OBoard Reassemble I/O

NG NG
SPKcable SPKcabletoMB Connection BoardFPC
CheckSPK SwapReassemble Check I/O

NG NG SwapI/OBoard
module TheSPKmodule BoardOK?
SwapMB SwapMB
Figure 4-6. Internal Speaker Failure
Sound Problems 0
Perform the following, one at a time.

1. Boot the computer.
2. Navigate to Start Control Panel System and Security System Device Manager.
Check the Device Manager to determine that:
The device is properly installed
There are no red X or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver.
5. Make sure that all volume controls are set mid range:
Click the volume icon on the task bar
Drag the slider to 50. Confirm that the volume is not muted.
4-10 Troubleshooting
Click Mixer to verify that other audio applications are set to 50 and not muted.
6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that
Speakers are selected as the default audio device (green check mark).
NOTE: NOTE:
If Speakers do not show, right-click on the Playback tab and select Show Disabled
Devices (clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts
to configure the speakers.
8. Remove any recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
10. If the issue is remains, repeat step 9, selecting an earlier time and date.
11. Reinstall the Operating System.
12. Connect a set of earphones or external speakers. If these function correctly, the internal
speaker or I/O board may be defective. If they do not function correctly, the mother board
may be defective or damaged.
Troubleshooting 4-11
Microphone Failure 0
If internal or external Microphones fail, perform the following, one at a time.
Start
Check Mic to
Re-assemble Mic
MB cable well No
cable to MB
connected?
Swap Mic module

Check Mic module? No
and cable
Replace M/B
Figure 4-7. Microphone Failure
1. Check that the microphone is enabled. Navigate to Start-> Control Panel->Hardware and
Sound-> Sound and select the Recording tab.
2. Right click on the Recording tab and select Show Disabled Devices (clear by default). The
microphone appears on the Recording tab.
3. Right click on the microphone and select Enable.
4. Select the microphone then click Properties. Select the Levels tab.
5. Increase the volume to the maximum setting and click OK.
6. Test the microphone hardware:
Select the microphone and click Configure.
Select Set up microphone.
Select the microphone type from the list and click Next.
Follow the on-screen prompts to complete the test.
USB Failure 0
If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU:
S ta rt
C h e c k U S B b o a rd to R e - a s s e m b le U S B
No
M B c a b le b o a r d c a b le t o M B
S w a p U S B b o a rd
C h e c k U S B b o a rd ? No
a n d U S B c a b le
R e p la c e M / B
Figure 4-8. USB Failure.
WLAN Failure 0
If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU:
S ta r t
T u r n o n W L A N d e v ic e
W L A N d e v ic e t u r n o n ? No fr o m A c e r R in g D e v ic e
C o n tr o l
C h e c k W L A N a n te n n a w e ll R e - a s s e m b le W L A N
No
c o n n e c t? a n te n n a
C h e c k W L A N a n te n n a ? No S w a p W L A N a n te n n a
R e a s s e m b le W /L
C h e c k W /L d e v ic e in s e r t w e ll? No
d e v ic e
R e - in s ta ll W L A N d r iv e r o r
C h e c k W L A N d e v ic e O K ? No
S w a p W L A N m o d u le
R e p la c e M /B
Figure 4-9. WLAN Failure
Card Reader Failure 0
If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU:
S ta rt
C h e c k C a rd R e a d e r R e - in s t a ll C a r d
No
d e v ic e O K ? R e a d e r d r iv e r
R e p la c e M /B
Figure 4-10. Card Reader Failure
The Card Reader device will disappear in device manager for power saving if there is no card
inserted. Try to insert card, then the Card Reader appear in device manager.
Thermal Unit Failure 0
If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU:
Start
Fan power wire well

No Check Connect
connected?
Replace thermal
Fan OK? No
module
Heatsink well
No Seat it well
seated?
CPU OK? No Replace CPU
Replace M/B
Figure 4-11. Thermal Unit Failure
HDMI and CRT Failure 0
If the HDMI or CRT function fails, perform the following, one at a time. Do not replace a non-defective
FRU:
START
Reinsert
CRT/HDMI
NG CRT/HDMI
connection check
Connector
Check
Drivers install OK Reinstall corrcet
NG
or not in Device driver
manager
Swap MB
Figure 4-12. HDMI and CRT Failure
CD-ROM/DVD Failure 0
If the CD-ROM/DVD function fail, perform the following, one at a time. Do not replace a non-defective
FRU:
START
ODD Device with ODD/B Reassemble ODD

NG
connection check Device
ODD/B with M/B Reassemble

NG
connection check ODD/B to M/B
ODD/B function
NG Swap ODD/B
check
Swap MB
Figure 4-13. CD-ROM/DVD Failure
Other Functions Failure 0
1. Check if drives are functioning correctly.

2. Check if external modules are functioning correctly.
3. Change main board to check if current one is defective.
Intermittent Problems 0
Intermittent system hang problems can be caused by a variety of reasons that have nothing to
do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software
errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more
errors.
Undetermined Problems 0
The diagnostic problems does not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: NOTE:
Verify that all attached devices are supported by the computer.
NOTE: NOTE:
Verify that the power supply being used at the time of the failure is operating correctly.
(Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check the components for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
CD-ROM/Diskette drive Module
PC Cards
4. Apply power to the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing FRU
is found.
7. If the problem remains, replace the following FRUs one at a time. Do not replace a
non-defective FRU:
System board
LCD assembly
Post Codes 0
The following are the InsydeH2O Functionality POST code tables. The components of the
POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions,
S3 functions and ACPI functions.
POST Code Range 0
Table 4-2. POST Code Range
Phase POST Code Range

SEC 0x01 - 0x0F
PEI 0x70 - 0x9F
DXE 0x40 - 0x6F
BDS 0x10 - 0x3F
SMM 0xA0 - 0xBF
S3 0xC0 - 0xCF
ASL 0x51 0x55
0xE1 0xE4
PostBDS 0xF9 0xFE
InsydeH2ODDT Reserve 0xD0 0xD7
OEM Reserve 0xE8 0xEB
Reserved 0xD8 0xE0
0xE5 0xE7
0xEC 0xF8
Table 4-3. SEC Phase POST Code Table
Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
SEC_SYSTEM_POWER_ON SEC 1 CPU power on and switch to
Protected mode
SEC_BEFORE_MICROCODE_PATCH SEC 2 Patching CPU microcode
SEC_AFTER_MICROCODE_PATCH SEC 3 Setup Cache as RAM
SEC_ACCESS_CSR* SEC 4 PCIE MMIO Base Address
initial
SEC_GENERIC_MSRINIT* SEC 5 CPU Generic MSR
initialization
SEC_CPU_SPEEDCFG* SEC 6 Setup CPU speed
Table 4-3. SEC Phase POST Code Table (Continued)

Phase Description
PostCode.h) Code
SEC_SETUP_CAR_OK SEC 7 Cache as RAM test
SEC_FORCE_MAX_RATIO* SEC 8 Tune CPU frequency ratio to
maximum level
SEC_GO_TO_SECSTARTUP SEC 9 Setup BIOS ROM cache
SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware
Volume
* 3rd party relate functions Platform dependence.
Table 4-4. PEI Phase POST Code Table

Phase Description
PostCode.h) Code
PEI_SIO_INIT PEI 70 Super I/O Initialization
PEI_CPU_REG_INIT PEI 71 CPU Early Initialization
PEI_CPU_AP_INIT* PEI 72 Multi-processor Early Initial
PEI_CPU_HT_RESET* PEI 73 HyperTransport Initialization
PEI_PCIE_MMIO_INIT PEI 74 PCIE MMIO BAR Initialization
PEI_NB_REG_INIT PEI 75 North Bridge Early Initialization
PEI_SB_REG_INIT PEI 76 South Bridge Early
Initialization
PEI_PCIE_TRAINING* PEI 77 PCIE Training
PEI_TPM_INIT PEI 78 TPM Initialization
PEI_SMBUS_INIT PEI 79 SMBUS Early Initialization
PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization
PEI_IGD_EARLY_INITIAL * PEI 7B Internal Graphic device early
Initialization
PEI_HECI_INIT* PEI 7C HECI Initialization
PEI_WATCHDOG_INIT* PEI 7D Watchdog timer Initialization
PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot.
PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis
Recovery
PEI_MEMORY_INSTALL PEI 80 Simple Memory test
PEI_TXTPEI* PEI 81 TXT function early Initialization
PEI_SWITCH_STACK PEI 82 Start to use Memory
PEI_MEMORY_CALLBACK PEI 83 Set cache for physical memory
Table 4-4. PEI Phase POST Code Table

Phase Description
PostCode.h) Code
PEI_ENTER_RECOVERY_MODE PEI 84 Recovery device Initialization
PEI_RECOVERY_MEDIA_FOUND PEI 85 Found Recovery image
PEI_RECOVERY_MEDIA_NOT_FOUND PEI 86 Recovery image not found
PEI_RECOVERY_LOAD_FILE_DONE PEI 87 Load Recovery Image
completed
PEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with
Recovery image
PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM
PEI_FINDING_DXE_CORE PEI 8A Loading DXE core
PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core
Table 4-5. DXE Phase POST Code Table

Phase Description
PostCode.h) Code
DXE_TCGDXE* DXE 40 TPM initial in DXE
DXE_SB_SPI_INIT* DXE 41 South bridge SPI initialization
DXE_CF9_RESET* DXE 42 Setup Reset service
DXE_SB_SERIAL_GPIO_INIT* DXE 43 South bridge Serial GPIO
initialization
DXE_SMMACCESS* DXE 44 Setup SMM ACCE SS service
DXE_SIO_INIT* DXE 46 Super I/O DXE initialization
DXE_LEGACY_REGION* DXE 47 Setup Legacy Region service
DXE_SB_INIT* DXE 48 South Bridge Middle
initialization
DXE_IDENTIFY_FLASH_DEVICE* DXE 49 Identify Flash device
DXE_FTW_INIT DXE 4A Fault Tolerant Write verification
DXE_VARIABLE_INIT DXE 4B Variable Service initialization
DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service
DXE_MTC_INIT DXE 4D MTC Initial
DXE_CPU_INIT DXE 4E CPU Middle Initialization
DXE_MP_CPU_INIT DXE 4F Multi-processor
MiddleInitialization
DXE_SMBUS_INIT DXE 50 SMBUS Driver Initialization
Table 4-5. DXE Phase POST Code Table

Phase Description
PostCode.h) Code
DXE_SMART_TIMER_INIT DXE 51 8259 Initialization
DXE_PCRTC_INIT DXE 52 RTC Initialization
DXE_SATA_INIT* DXE 53 SATA Controller
earlyInitialization
DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service
DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service
DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE
DXE_FIRST_SMI DXE 57 SMI test
DXE_VTD_INIT* DXE 58 VTD Initial
DXE_BEFORE_CSM16_INIT DXE 59 Legacy BIOS Initialization
DXE_AFTER_CSM16_INIT DXE 5A Legacy interrupt function
Initialization
DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization
DXE_SB_DISPATCH* DXE 5C Setup SB SMM Dispatcher
service
DXE_SB_IOTRAP_INIT* DXE 5D Setup SB IOTRAP Service
DXE_SUBCLASS_DRIVER* DXE 5E Build AMT Table
DXE_PPM_INIT* DXE 5F PPM Initialization
DXE_HECIDRV_INIT* DXE 60 HECIDRV Initialization
Table 4-6. BDS Phase POST Code Table

Phase Description
PostCode.h) Code
BDS_ENTER_BDS BDS 10 Enter BDS entry
BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service
BDS_ASF_INIT* BDS 12 ASF Initialization
BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration
BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete
BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete
BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, keyboard
and mouse initialization
BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization

Phase Description
PostCode.h) Code
BDS_CONNECT_STD_ERR BDS 18 Error report device initialization
BDS_CONNECT_USB_HC BDS 19 USB host controller
initialization
BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization
BDS_CONNECT_USB_DEVICE BDS 1B USB device driver initialization
BDS_NO_CONSOLE_ACTION BDS 1C Console device initial fail
BDS_DISPLAY_LOGO_SYSTEM_INFO BDS 1D Display logo or system
information
BDS_START_IDE_CONTROLLER BDS 1E IDE controller initialization
BDS_START_SATA_CONTROLLER BDS 1F SATA controller initialization
BDS_START_ISA_ACPI_CONTROLLER BDS 20 SIO controller initialization
BDS_START_ISA_BUS BDS 21 ISA BUS driver initialization
BDS_START_ISA_FDD BDS 22 Floppy device initialization
BDS_START_ISA_SEIRAL BDS 23 Serial device initialization
BDS_START_IDE_BUS BDS 24 IDE device initialization
BDS_START_AHCI_BUS BDS 25 AHCI device initialization
BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs
BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device information
BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection
BDS_ENTER_SETUP BDS 29 Enter Setup Menu
BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager
BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS
BDS_EFI64_SHADOW_ALL_LEGACY_R BDS 2C Shadow Misc Option ROM
OM
BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data
in RAM
BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial before boot
to OS
BDS_GO_LEGACY_BOOT BDS 2F Start to boot Legacy OS
BDS_GO_UEFI_BOOT BDS 30 Start to boot UEFI OS
BDS_LEGACY16_PREPARE_TO_BOOT BDS 31 Prepare to Boot to Legacy OS
BDS_EXIT_BOOT_SERVICES* BDS 32 Send END of POST Message
to ME via HECI

Phase Description
PostCode.h) Code
BDS_LEGACY_BOOT_EVENT BDS 33 Last Chipset initial before boot
to Legacy OS.
BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy OS.
BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash.
Table 4-7. S3 Function POST Code Table

Phase Description
PostCode.h) Code
S3_RESTORE_MEMORY_CONTROLLER PEI C0 Memory initial for S3 resume
S3_INSTALL_S3_MEMORY PEI C1 Get S3 resume required data
from memory
S3_SWITCH_STACK PEI C2 Start to use memory during S3
resume
S3_MEMORY_CALLBACK PEI C3 Set cache for physical memory
during S3 resume
S3_ENTER_S3_RESUME_PEIM PEI C4 Start to restore system
configuration
S3_BEFORE_ACPI_BOOT_SCRIPT PEI C5 Restore system configuration
stage1
S3_BEFORE_RUNTIME_BOOT_SCRIPT PEI C6 Restore system configuration
stage2
S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE during
S3 resume
S3_BEFORE_MP_INIT PEI C8 Multi-processor initial during
S3 resume
S3_BEFORE_RESTORE_ACPI_CALLBA PEI C9 Start to restore system
CK configuration in SMM
S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration
in SMM complete
S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS
Table 4-8. ACPI Function POST Table

Phase Description
PostCode.h) Code
ASL_ENTER_S1 ASL 51 Prepare to enter S1
ASL_WAKEUP_S1 ASL E1 System wakeup from S1
Table 4-9. SMM Functions POST Code Table

Phase Description
PostCode.h) Code
SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM
SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial
SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function
SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete
SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1
SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function
SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function
complete
Table 4-10. InsydeH2ODDT Debugger POST Code Table
Functionality Name
Post Code Description
(Include\ PostCode.h)
Used by Insyde debugger 0x0D Waiting for device connect
Used by Insyde debugger 0xD0 Waiting for device connect
Used by Insyde debugger 0xD1 InsydeH2ODDT Ready
Used by Insyde debugger 0xD2 EHCI not found
Table 4-10. InsydeH2ODDT Debugger POST Code Table (Continued)
Functionality Name
Post Code Description
(Include\ PostCode.h)
Used by Insyde debugger 0xD3 Debug port connect low
speed device
Used by Insyde debugger 0xD4 DDT Cable become low
speed device
Used by Insyde debugger 0xD5 DDT Cable Transmission
Error (Get descriptor fail)
Error (Set Debug mode fail)
Error (Set address fail)
CHAPTER 5

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-6
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
5-2
1 2 3 4 5 6
7
16
9
15
10
14 13 12 11
Figure 5-1. Mainboard Top
Table 5-1. Mainboard Top

Item Connector Description
1 TPCON1 TP BTN Board connector

4 CON6503 Power board MB connector
5 CON3703 eDP connector
6 CON4801 Keyboard connector
7 CON4101 AUDIO connector
8 CON4802 Touch Pad Button connector
Jumper and Connector Locations 5-3

Table 5-1. Mainboard Top
9 CON4102 AUDIO connector

10 CON6104 IO Board connector
11 CON6502 DEBUG Card connector
12 CON4803 Touch Pad Button connector
13 PWR_CON01 Power board IO connector
14 CON4001 Card Reader connector
15 CON6504 Power board MB connector
16 IOCON5 IO board connector
1 2 3 4 5
22/23/24/25
26
6
21
7
20
8
19
18
17
9
16
15/14/13 12 11 10
Figure 5-2. Mainboard Bottom
5-4 Jumper and Connector Locations

Table 5-2. Mainboard Bottom

1 TP_SW5/TP_SW3/TP_SW2 TP BTN board switch
2 TP_SW4/TP_SW6/TP_SW1 TP BTN board switch
3 CON6301 DC-IN connector
4 CON3701 LVDS connector
5 CON6302 AC Power cable connector
6 CON5501 WiFi/WiMAX connector
7 CON1601/CON1602 DDR3-SO-DIMMN Connector
CON1701/CON1702
8 CON6603 ODD Connector
9 CON6602 HDD Connector
10 CON5301 PCIE/mSATA Connector
11 J2001 RTC Battery Connector
12 CON6001 HDD Connector
13/14/15 PWR_SW2/PWR_SW3 WLAN Switch Connector/Power
PWR_SW01 Switch Connector/Power Switch
Connector
16 CON6101 USB3.0 Connector
17 CON6105 USB3.0 Connector
18 CON3901 HDMI Connector
19 CON3801 VGA Connector
20 CON3401 LAN Connector
21 CON4901 Fan Connector
22/23 IOCON6/IOCON2 Headphone JACK/ MIC JACK
24/25 IOCON3/IOCON4 USB2.0 Connector
26 U0301 CPU Connector

Clearing Password Check and BIOS Recovery 0
This section provides procedures for:

Clearing Passwords
BIOS Recovery.
This Machine has one Hardware Open Gap on the main board for clearing password check
and one Hotkey for enabling BIOS Recovery.
Clearing Password Check 0
NOTE: NOTE:
The following procedure is only for clearing BIOS Password (Supervisor Password and
User Password).
Steps for Clearing BIOS Password Check 0
If users set BIOS Passwords (Supervisor Password and/or User Password) for a security
reason, BIOS will ask the password during systems POST or when system enters the BIOS
Setup menu. If it is necessary to bypass the password check, short the HW Gap to clear the
password by performing the following steps:
1. Remove power from the system.
2. Remove HDD, AC and Battery.
3. Disconnect the RTC Battery (Figure 5-3).
Figure 5-3. RTC Battery
4. Locate the RTCRST# jumper.

5. Use an electric conductivity tool to short the two points of the RTCRST# jumper.
6. Plug in AC, keeping the RTCRST# jumper shorted.

7. Press Power Button until BIOS POST is finished, then remove the conductivity tool from
the RTCRST# jumper.
8. Restart the system. Press F2 to enter BIOS Setup menu.
9. If there is no Password request, BIOS Password is cleared.
10. If a password is requested, repeat Steps 1 through 9.
Clear CMOS Jumper 0
Table 5-3. CMOS Jumper
Item Description
RTCRST# Clear CMOS Jumper

BIOS Recovery by Crisis Disk 0
BIOS Recovery Boot Block 0
BIOS Recovery Boot Block is a special block of BIOS, used to boot the system with minimum
BIOS initialization. Users can enable this feature to restore the BIOS firmware once the
previous BIOS flashing process failed.
BIOS Recovery Hotkey 0
A function hotkey- <Fn+Esc>, used to enable the BIOS Recovery process when system is
powered On during BIOS POST. To use this function, it is strongly recommended to have the
AC adapter and Battery present. If this function is enabled, the system will force the BIOS to
enter a special BIOS block, called Boot Block.
Steps for BIOS Recovery from USB Storage 0
NOTE: NOTE:
Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is
created by executing the Crisis Disk program in another system with Windows 7 OS.
To Create a Crisis USB key, perform the following:
1. Format the USB storage disk using the Fast Format option.
2. Save ROM file (file name: VAG70X64.fd) to the root directory of USB storage. Make sure
that there is no other BIOS file saved in the same directory.
3. Plug USB storage into USB port.
4. Press <Fn+ESC> button then plug in AC power.
5. The Power button flashes once.
6. Press Power button to initiate system CRISIS mode.
7. When CRISIS is complete, the system auto restarts with a workable BIOS.
8. Update the latest version BIOS for this machine by regular BIOS flashing process.

CHAPTER 6
FRU List

V3-771/V3-771G Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . 6-4
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6-2
FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the V3-771/V3-771G. Refer to this chapter whenever ordering for parts to
repair or for RMA (Return Merchandise Authorization).
NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to-date information available on
the regional web or channel. Part number changes will not be noted on the printed
Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may
have a DIFFERENT part number code from those given in the FRU list of this printed
Service Guide. Users MUST use the local FRU list provided by the regional Acer office
to order FRU parts for repair and service of customer machines.
NOTE: NOTE:
To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by the
regional Acer office on how to return it.
FRU (Field Replaceable Unit) List 6-3

V3-771/V3-771G Exploded Diagrams 0
Main Assembly 0
Figure 6-1. Main Assembly Exploded Diagram
6-4 FRU (Field Replaceable Unit) List

Table 6-1. Main Assembly Exploded Diagram
Item Description Part Number Item Description Part Number
1 19 Touch pad board

2 3G card 20 LCD cover
3 CPU 21 SD dummy card
4 Memory card 22 Left Hinge
5 GPU 23 Right Hinge
6 WLAN Card 24 Screw
7 Microphone 25 LVDS cable
8 Fan & Heatsink module 26 Speaker
9 HDD 27 Bottom case
10 Keyboard 28 Screw
11 LCD panel 29 Antenna
12 Main board 30 Antenna
13 Touch pad 31 Top case
14 Screw 32 ODD bezel
15 Screw 33 Screw
16 Camera module 34 Battery
17 USB Board 35 Main door
18 Power switch board 36

FRU List 0
Table 6-2. FRU List

Category Acer Description Acer Part No
ADAPTER
Adapter DELTA 65W 19V 1.7x5.5x11 Yellow AP.06501.033
ADP-65VH BA, LV5, Low profile LED LF
Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow AP.06503.029
PA-1650-69AW, LV5, Low profile LED LF
Adapter Chicony Power 65W 19V 1.7x5.5x11 AP.0650A.017
Yellow CPA09-A065N1, LV5, low profile LF
Adapter Chicony Power 65W 19V 1.7x5.5x11 AP.0650H.003
Yellow A065R035L / A11-065N1A, LV5, low profile
LF
Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow AP.06503.031
PA-1650-86AW, LV5, Low profile LF
Adapter DELTA 90W 19V 1.7x5.5x11 Blue AP.09001.032
ADP-90MD BBA, low profile, LV5 LF
Adapter Chicony Power 90W 19V 1.7x5.5x11 Blue AP.0900H.001
A10-090P3A / A090A029L, LV5 low profile LF
Adapter LITE-ON 90W 19V 1.7x5.5x11 Blue AP.09003.024
PA-1900-32AW, LV5, Low profile LF
BATTERY
Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell BT.00607.126
4400mAh Main COMMON ID:AS10D73
Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 BT.00607.127
cell 4400mAh Main COMMON ID:AS10D
Battery PANASONIC AS10D51, for new IC BT.00605.072
max1787 Li-Ion 3S2P PANASONIC 6 cell 4400mAh
Main COMMON
Battery SANYO AS10G Li-Ion 3S3P SANYO 9 cell BT.00903.013
9000mAh Main COMMON ID:AS10G3E
BOARD
Liteon 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.103
Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.102
USB BOARD

Table 6-2. FRU List (Continued)
POWER BOARD W/CABLE
Touch pad BOARD W/ CABLE
CABLE
AC POWER CORD MAXDATA/3C,L80cm
AC POWER CORD MAXDATA/3C,L80cm
POWER CORD 1.8M BLACK 3 PIN US 27.RGV0U.006
POWER CODE EU 3P 0.8M
DC-IN CABLE 120W VA70C-1A
CASE/COVER/BRACKET ASSEMBLY
VA70C-1A TOP CASE ASSY
VA70C-1A BOTTOM CASE ASSY
VA70C-1A MAIN DOOR ASSY

VA70C-1A HDD BRKT ASSY
VA70C-1A KEYBOARD BRKT ASSY
VA70C-1A SD DUMMY CARD
CPU
CPU Intel Core i5 i5-3320M PGA 2.6G 1600 35W KC.33201.DMP
Ivy Bridge
CPU Intel Core i3 i3-3110M PGA 2.3G 1600 35W KC.31101.DMP
Ivy Bridge
CPU 918614 IVB QC 2.7G/8M 45W
CPU Intel Pentium Dual-Core B970 PGA 2.3G 35W KC.97001.DPB
DDR3-1333
HDD
HDD WD 2.5" 5400rpm 500GB KH.50008.024
WD5000BPVT-22HXZT3, ML375M-AF2, 375G/P,
4K drive SATA 8MB LF+HF F/W:01.01A01
HDD WD 2.5" 5400rpm 750GB KH.75008.011
WD750BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K
drive SATA 8MB LF+HF F/W:01.01A01
HDD WD 2.5" 5400rpm 320GB KH.32008.024
WD3200BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K
drive SATA 8MB LF+HF F/W:01.01A01
HDD WD 2.5" 5400rpm 1000GB KH.01K08.017
WD10JPVT-22A1YT0, 1TB, 500G/P, ML500M
SATA 8MB LF+HF F/W:01.01A01 4K drive
HDD TOSHIBA 2.5" 5400rpm 1000GB KH.01K04.003
MK1059GSMP/HDD2K61EUL, Capricorn 3BS, 4K
SATA 8MB LF+HF F/W:GU001J 4K

KEYBOARD
KEYBOARD VA70C (UI) BLACK KB.I170A.410
KEYBOARD VA70C (AR) BLACK KB.I170A.384
KEYBAORD VA70C (BE) BLACK KB.I170A.385
KEYBOARD VA70C (BR) BLACK KB.I170A.386
KEYBOARD VA70C (BG) BLACK KB.I170A.387
KEYBOARD VA70C (E2) BLACK KB.I170A.388
KEYBOARD VA70C (TW) BLACK KB.I170A.389
KEYBOARD VA70C (DE) BLACK KB.I170A.390
KEYBOARD VA70C (A1) BLACK KB.I170A.391
KEYBOARD VA70C (FR) BLACK KB.I170A.392
KEYBOARD VA70C (GE) BLACK KB.I170A.393
KEYBOARD VA70C (GR) BLACK KB.I170A.394
KEYBOARD VA70C (HU) BLACK KB.I170A.395
KEYBOARD VA70C (IT) BLACK KB.I170A.396
KEYBOARD VA70C (JP) BLACK KB.I170A.397
KEYBOARD VA70C (KO) BLACK KB.I170A.398
KEYBOARD VA70C (ND) BLACK KB.I170A.399
KEYBOARD VA70C (NW) BLACK KB.I170A.400
KEYBOARD VA70C (PO) BLACK KB.I170A.401
KEYBOARD VA70C (RU) BLACK KB.I170A.402
KEYBOARD VA70C (WB) BLACK KB.I170A.403
KEYBOARD VA70C (SP) BLACK KB.I170A.404
KEYBOARD VA70C (SD) BLACK KB.I170A.405
KEYBOARD VA70C (SF) BLACK KB.I170A.406
KEYBOARD VA70C (TA) BLACK KB.I170A.407
KEYBOARD VA70C (TU) BLACK KB.I170A.408
KEYBOARD VA70C (UK) BLACK KB.I170A.409
KEYBOARD VA70C (UK) BLACK KB.I170A.410
KEYBOARD VA70C (HE) BLACK KB.I170A.411
KEYBOARD VA70C (CB) BLACK KB.I170A.412

DVD RW DRIVE
ODD HLDS Super-Multi DRIVE 12.7mm Tray DL KU.0080D.059
8X GT51N LF W/O bezel SATA Zero Power
Supported (HF + Windows 7)
ODD PLDS Super-Multi DRIVE 12.7mm Tray 8X KU.0080F.021
DS-8A8SH LF+HF W/O bezel SATA
ODD HLDS BD COMBO 12.7mm Tray 6X CT40N KO.0060D.008
LF+HF W/O bezel SATA support BDXL & WIN7
ODD PANASONIC BD RW 12.7mm Tray 6X KU.00607.001
UJ260ABAA-B LF W/O bezel SATA
VA70C-1A ODD BEZEL ASSY/BD
VA70C-1A ODD BEZEL ASSY/SM
ARID ODD BRACKET BACK
LCD
LED LCD AUO 17.3'' WXGA+ Glare B173RW01-V3 LK.17305.002
LF 220nit 8ms 500:1
LED LCD LPL 17.3'' WXGA+ Glare LK.17308.004
LP173WD1-TLA4 LF 220nit 8ms 600:1
LED LCD CMO 17.3'' WXGA+ Glare N173FGE-L21 LK.1730D.002
LF 220nit 8ms 650:1
LED LCD AUO 17.3'' WXGA+ Glare B173RTN01.1 LK.17305.004
LF 200nit 8ms 500:1 (eDP)
LED LCD LPL 17.3'' WXGA+ Glare LK.17308.005
LP173WD1-TPA1 LF 220nit 8ms 500:1
VA70C-1A LCD COVER ASSY
VA70C-1A LCD BEZEL ASS 13N0-7NA0201
VA70C-1A HINGE R 13N0-7NM0101

VA70C-1A HINGE L 13N0-7NM0201
CAMERA MODULE 1.3M AM.21400.095

LVDS COMBO CABLE VA70C-1A 1422-0166000
LCD EDP CABLE VA70C-1A 1422-0163000
MAINBOARD
VA70 MB
MEMORY
Memory KINGSTON SO-DIMM DDRIII 1333 2GB KN.2GB07.006
ACR256X64D3S13C9G LF+HF
DDRIII1333 SO-D NANYA 2GB
DDRIII1333 SO-D NANYA 4GB
Memory ELPIDA SO-DIMM DDRIII 1600 4GB KN.4GB09.005
EBJ40UG8BBU0-GN-F LF+HF 512*8 38nm
HEATSINK
VA70C UMA TH MOD ASSY
VA70C DIS-GS TH MOD ASSY
VA70C DIS-GL TH MOD ASSY

SPEAKER
SPEAKER VA70C-1A
Others
VA70C-1A LCD BEZEL SCREW MYLAR 13N0-7NL0A01

Screw List 0
Table 6-3. Screw List
Category Description Acer Part No.

Screw
SCREW M2*5L (K) B-NI,NY 86.RGV0U.006
SCREW M2.5*5L (K) B-ZN NY #1
SCREW M2.5*7L (K) B-ZN #1 NY
SCREW M3*3L (K) B-ZN #1 NY
SCREW M2.5*8L (K) B-ZN #1 NY
SCREW M2*3.5L K B-NI #1 NY
SCREW M2.5*15L K B-ZN #1 NY
SCREW M2*2.2L+5.7 K B-ZN #1
SCREW M1.6*2.5L K W-NI #0
M51TA SB HEAT SINK ASSY
RKY50-1A SCR M2x0.4x3 D4 H0.6

CHAPTER 7

Microsoft Windows 7 Environment Test . . . . . . . . . . . . . . . 7-4
V3 771/771G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
8-2
This computers compatibility is tested and verified by Acers internal testing department. All
of its system functions are tested under Windows 7 environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed
these tests. Regarding configuration, combination and test procedures, please refer to the
Compatibility Test Report released by the Acer Mobile System Testing Department.
Test Compatible Components 7-3

Microsoft Windows 7 Environment Test 0
V3 771/771G 0
Table 8-1. V3 771/771G
Vendor Type Description Acer Part No.

Adapter
60036752 120W-DE Adapter LITE-ON 120W-DE 19V AP.12003.005
LITE-ON 1.7x5.5x12.5 Green PA-1121-16AW
SINGAPORE LV5 LF
60016453 120W-DE Adapter Chicony Power 120W-DE 19V AP.1200H.001
CHICONY A11-120P1A / A120A003L, LV5 + OBL
POWER LF
10001081 65W Adapter DELTA 65W 19V 1.7x5.5x11 AP.06501.033
DELTA Yellow ADP-65VH BA, LV5, Low profile
LED LF
10001023 65W Adapter LITE-ON 65W 19V 1.7x5.5x11 AP.06503.029
LITE-ON Yellow PA-1650-69AW, LV5, Low profile
LED LF
LITE-ON Yellow PA-1650-86AW, LV5, Low profile
SINGAPORE LF
60016453 65W Adapter Chicony Power 65W 19V AP.0650A.017
CHICONY 1.7x5.5x11 Yellow CPA09-A065N1,
POWER LV5, low profile LF
60016453 65W Adapter Chicony Power 65W 19V AP.0650H.003
CHICONY 1.7x5.5x11 Yellow A065R035L /
POWER A11-065N1A, LV5, low profile LF
10001045 90W Adapter DELTA 90W 19V 1.7x5.5x11 AP.09001.032
DELTA-MAC Blue ADP-90MD BBA, low profile, LV5
AO LF
LITE-ON Blue PA-1900-32AW, LV5, Low profile
LF
60016453 90W Adapter Chicony Power 90W 19V AP.0900H.001
CHICONY 1.7x5.5x11 Blue A10-090P3A /
POWER A090A029L, LV5 low profile LF
Audio Codec
10004786 ALC271X_VB6 Realtek ALC271X_VB6 QFN-48 LZ.21000.161
REALTEK
Battery
7-4 Test Compatible Components

Table 8-1. V3 771/771G

60001921 6CELL2.2 Battery SANYO AS10D Li-Ion 3S2P BT.00603.124
SANYO SANYO 6 cell 4400mAh Main
COMMON new IC BQ8055
10001063 6CELL2.2 Battery SONY AS10D Li-Ion 3S2P BT.00604.049
SONY SONY 6 cell 4400mAh Main COMMON
ID:AS10D41
60001535 6CELL2.2 Battery PANASONIC AS10D51, for BT.00605.072
PANASONIC new IC max1787 Li-Ion 3S2P
PANASONIC 6 cell 4400mAh Main
COMMON
60002162 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P BT.00607.126
SIMPLO LGC 6 cell 4400mAh Main COMMON
ID:AS10D73
60002162 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P BT.00607.127
SIMPLO SAMSUNG 6 cell 4400mAh Main
COMMON ID:AS10D
60032811 6CELL2.2 Battery LGC AS10D Li-Ion 3S2P LGC 6 BT.0060G.001
LGC cell 4400mAh Main COMMON
ID:AS10D81
60001921 9CELL3.0 Battery SANYO AS10G Li-Ion 3S3P BT.00903.013
SANYO SANYO 9 cell 9000mAh Main
COMMON ID:AS10G3E
Camera
PLM00012 1.3M HD Suyin 1.3M HD SY_6A1(CSP)_SP AM.21400.094
Suyin
10001023 1.3M HD Liteon 1.3M HD LT_2659_AU AM.21400.095
LITE-ON
PLM00012 1.3M HD Suyin 1.3M HD SY_2659_AU AM.21400.097
Suyin
10001023 1.3M HD Liteon 1.3M HD LT_6A1(TSV)_SP (9A) AM.21400.100
LITE-ON
PLM00012 1.3M HD Suyin 1.3M HD SY_6A1(TSV)_SP (9A) AM.21400.102
Suyin
PLM00012 1.3M HD Suyin 1.3M HD SY_HN161_AU AM.21400.112
Suyin
10001023 1.3M HD Liteon 1.3M HD LT_HN161_SP AM.21400.115
LITE-ON
10001044 1.3M HD Chicony 1.3M HD CH_SONY119_SP AM.21400.117
CHICONY
PLM00012 1.3M HD Suyin 1.3M HD SY_SONY119_SP AM.21400.122
Suyin

Table 8-1. V3 771/771G

10001023 HD Liteon HD LT_OV9726_SP 3.5mm NC.21411.002
LITE-ON
10001044 HD Chicony HD CH_OV9726_AU 3.5mm NC.21411.006
CHICONY
Card Reader
PLM00014 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD CR.21500.013
ODM
CPU
10001067 Ci32350M CPU Intel Core i3 i3-2350M PGA 2.3G KC.23501.DMP
INTEL 35W 2/4
INTEL 35W 2/4
INTEL 1600 35W Ivy Bridge
INTEL 35W 2/4
INTEL 35W 2/4
INTEL 35W 2/4
10001067 Ci72670QM CPU Intel Core i7 i7-2670QM PGA KC.26701.QMP
INTEL 2.2G 45W 4/8
INTEL 2.3G 1600 45W Ivy Bridge
INTEL 2.6G 1600 45W Ivy Bridge
10001067 PMDB960 CPU Intel Pentium Dual-Core B960 KC.96001.DPB
INTEL PGA 2.2G 35W DDR3-1333
10001067 PMDB970 CPU Intel Pentium Dual-Core B970 KC.97001.DPB
INTEL PGA 2.3G 35W DDR3-1333
HDD

Table 8-1. V3 771/771G

60002005 N1000GB5.4K HDD HGST 2.5" 5400rpm 1000GB KH.01K07.005
HGST SG S Dummy P/N SATA 8MB LF F/W:
Dummy p.n
60001922 N1000GB5.4K HDD TOSHIBA 2.5" 5400rpm 1000GB KH.01K04.003
TOSHIBA S_4K MK1059GSMP/HDD2K61EUL,
DIGI Capricorn 3BS, 4K SATA 8MB LF+HF
F/W:GU001J 4K
60001994 N1000GB5.4K HDD WD 2.5" 5400rpm 1000GB KH.01K08.017
WD S_4K_9.5 WD10JPVT-22A1YT0, 1TB, 500G/P,
ML500M SATA 8MB LF+HF
F/W:01.01A01 4K drive
60002005 N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB KH.32007.015
HGST SG DUMMY P.N for BOM use SATA 8MB
LF F/W:NA
60001922 N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB KH.32004.005
TOSHIBA _4K MK3259GSXP, Capricorn 3BS, 375G/P,
DIGI 4K drive SATA 8MB LF+HF
F/W:GN003J 4K
60001994 N320GB5.4KS HDD WD 2.5" 5400rpm 320GB KH.32008.024
WD _4K WD3200BPVT-22JJ5T0, ML320S-AF2,
320G/P, 4K drive SATA 8MB LF+HF
F/W:01.01A01
60002036 N500GB5.4KS HDD SEAGATE 2.5" 5400rpm 500GB KH.50001.017
SEAGATE ST9500325AS,9HH134-189, Wyatt
with new pcb SATA 8MB LF
F/W:0001SDM1
HGST SG Dummy P.N for 500G SATA 8MB
LF+HF F/W:
TOSHIBA _4K MK5059GSXP, Capricron 3BS, 375G/P
DIGI SATA 8MB LF+HF F/W:GN003J 4K
HGST SG _4K HTS545050A7E380, Jaguar
B7,0J23335, 500G/P SATA 8MB
LF+HF F/W:DA4837
WD _4K WD5000BPVT-22HXZT3,
ML375M-AF2, 375G/P, 4K drive SATA
8MB LF+HF F/W:01.01A01
WD _4K WD5000BPVT-22A1YT0, ML500M,
500G/P SATA 8MB LF+HF
F/W:01.01A01

Table 8-1. V3 771/771G

60002005 N640GB5.4KS HDD HGST 2.5" 5400rpm 640GB 640G KH.64007.004
HGST SG Dummy P.N SATA 8MB LF+HF F/W:NA
HGST SG Dummy P.N SATA 8MB LF+HF F/W:
0000
SEAGATE _4K ST750LM022, HN-M750MBB, M8,
F/W:2AR10001
TOSHIBA _4K MK7559GSXP, 375G/P, Capricorn BS,
DIGI 4K drive SATA 8MB LF+HF
F/W:GN003J
HGST SG _4K HTS547575A9E384, Jet B, 375G/P
SATA 8MB LF F/W:DA3872
WD _4K WD7500BPVT-22A1YT0,
ML500M,500G/P SATA 8MB LF+HF
F/W:01.01A01
10001067 SSD25120 Flash Disk INTEL SSD NAND 120GB KF.1200N.002
INTEL SSDSA2BW120G3A LF+HF
60002050 SSD25256 Flash Disk MICRON SSD NAND KN.25604.035
MICRON SG 256GB
MTFDDAK256MAM-1K1(F/W:0609)
LF+HF Firmware: 0609
HGST SG HTS543232A7A384, Eagle B7, 320G/P
SATA LF+HF F/W:A60W 7mmzh
HGST SG _4K HTS545050A7E380,Jaguar B7,
F/W:DA4466
TOSHIBA _4K MK6459GSXP, Capricron 3BS, 375G/P
DIGI SATA 8MB LF+HF F/W:GN003J 4K

Table 8-1. V3 771/771G

SEAGATE _4K ST9750423AS,9ZW14G-188, Desaru5,
375G/P. SATA 8MB LF+HF
F/W:0001SDM1
TOSHIBA _4K MK7559GSXP, 750G, Capricorn 3BS
DIGI SATA 8MB LF+HF F/W:GN001A for
exteral HDD market only
Keyboard
10001044 GF7T_A10B Keyboard ACER GF7T_A10B GF7T KB.I170A.293
CHICONY Internal 17 Standard Black NONE
Y2010 Acer Legend Texture
LAN
10017383 AR8151L Atheros AR8151L NI.22400.048
Atheros
MEM
60002041 SO2GBIII Memory NONE SO-DIMM DDRIII 2GB KN.2GB00.004
QIMONDA dummy LF+HF
60024207 SO2GBIII Memory KINGSTON SO-DIMM DDRIII KN.2GB07.008
KINGSTON-F 1600 2GB ACR256X64D3S16C11G
AR EAST LF+HF 256*8 38nm
60001993 SO2GBIII13 Memory NANYA SO-DIMM DDRIII KN.2GB03.025
NANYA 1333 2GB NT2GC64B88G0NS-CG
LF+HF
60002050 SO2GBIII13 Memory MICRON SO-DIMM DDRIII KN.2GB04.019
MICRON SG 1333 2GB MT8KTF25664HZ-1G4M1
LF+HF 256*8 46nm V79D
60024207 SO2GBIII13 Memory KINGSTON SO-DIMM DDRIII KN.2GB07.006
AR EAST LF+HF
60004668 SO2GBIII13 Memory ELPIDA SO-DIMM DDRIII KN.2GB09.012
ELPIDA 1600 2GB EBJ20UF8BDU0-GN-F
LF+HF 256*8 38nm
60001955 SO2GBIII13 Memory A-DATA SO-DIMM DDRIII KN.2GB0C.008
A-DATA 1333 2GB AD73I1B0873EV LF+HF
60002045 SO2GBIII13 Memory HYNIX SO-DIMM DDRIII 1333 KN.2GB0G.031
HYNIX 2GB HMT325S6CFR8C-H9 LF+HF
256x8 38nm
60002041 SO4GBIII Memory NONE SO-DIMM DDRIII 4GB KN.4GB00.003
QIMONDA dummy LF+HF

Table 8-1. V3 771/771G

60024207 SO4GBIII Memory KINGSTON SO-DIMM DDRIII KN.4GB07.003
AR EAST LF+HF 256*8 38nm
60001993 SO4GBIII13 Memory NANYA SO-DIMM DDRIII KN.4GB03.009
NANYA 1333 4GB NT4GC64B8HG0NS-CG
LF+HF 46nm
60002050 SO4GBIII13 Memory MICRON SO-DIMM DDRIII KN.4GB04.005
MICRON SG 1333 4GB MT16KTF51264HZ-1G4M1
LF+HF 256*8 46nm V79D
60024207 SO4GBIII13 Memory KINGSTON SO-DIMM DDRIII KN.4GB07.001
AR EAST LF+HF
60004668 SO4GBIII13 Memory ELPIDA SO-DIMM DDRIII KN.4GB09.005
ELPIDA 1600 4GB EBJ40UG8BBU0-GN-F
LF+HF 512*8 38nm
60001955 SO4GBIII13 Memory A-DATA SO-DIMM DDRIII KN.4GB0C.001
A-DATA 1333 4GB AD73I1C1674EV LF+HF
60002045 SO4GBIII13 Memory HYNIX SO-DIMM DDRIII 1333 KN.4GB0G.012
HYNIX 4GB HMT351S6CFR8C-H9 LF+HF
256x8 38nm
NB Chipset
10001067 HM77 NB Chipset Intel CS HM77 Chief River KI.G7501.002
INTEL
ODD
60001535 NBDCB ODD PANASONIC BD COMBO KO.00607.002
PANASONIC 12.7mm Tray 6X UJ160 W/O bezel
SATA dummy PN
60001939 NBDCB4XS ODD PIONEER BD COMBO 12.7mm KO.00405.008
PIONEER Tray DL 4X BDC-TD03RT LF W/O
bezel 1.01 SATA Zero Power + BUS
Encryption (Windows 7)
60001939 NBDCB6XS ODD PIONEER BD COMBO 12.7mm KO.00605.002
PIONEER Tray 6X BDC-TD03RT LF+HF W/O
bezel SATA (Win7)
60001535 NBDCB6XS ODD PANASONIC BD COMBO KO.00607.001
PANASONIC 12.7mm Tray 6X UJ160ABAA1-B
LF+HF W/O bezel SATA win7
60001944 LG NBDCB6XS ODD HLDS BD COMBO 12.7mm Tray KO.0060D.008
HK 6X CT40N LF+HF W/O bezel SATA
support BDXL & WIN7

Table 8-1. V3 771/771G

60001535 NBDRW ODD PANASONIC BD RW 12.7mm KO.00607.003
PANASONIC Tray 6X UJ240 W/O bezel SATA
dummy PN
60001939 NBDRW4XS ODD PIONEER BD RW 12.7mm Tray KU.00405.019
PIONEER DL 4X BDR-TD03RT LF W/O bezel
1.01 SATA HF + ZP + BE
60001535 NBDRW6XS ODD PANASONIC BD RW 12.7mm KU.00607.001
PANASONIC Tray 6X UJ260ABAA-B LF W/O bezel
SATA
60001939 NSM8XS ODD PIONEER Super-Multi DRIVE KU.00805.051
PIONEER 12.7mm Tray DL 8X DVR-TD11RS LF
W/O bezel 1.01 SATA HF + ZP (HME
OPU)
60001535 NSM8XS ODD PANASONIC Super-Multi DRIVE KU.00807.081
PANASONIC 12.7mm Tray DL 8X UJ8C0ADAA1-B
LF+HF W/O bezel SATA Win7
60003901 NSM8XS ODD HLDS Super-Multi DRIVE KU.0080D.059
HITACHI 12.7mm Tray DL 8X GT51N LF W/O
EAST bezel SATA Zero Power Supported (HF
+ Windows 7)
60001929 NSM8XS ODD PLDS Super-Multi DRIVE KU.0080F.021
PHILIPS & 12.7mm Tray 8X DS-8A8SH LF+HF
LITE-ON W/O bezel SATA
VGA Chip
60001915 N13PGL VGA Chip nVidia N13P-GL-A1 40nm, KG.PGL0V.001
NVIDIA 29x29mm, GB4-128 package
60001915 N13PGS VGA Chip nVidia N13P-GS-A2 28nm, KG.PGS0V.003
NVIDIA 29x29, GB4-128 package
60001915 N13PGT VGA Chip nVidia N13P-GT-A2 28nm, KG.PGT0V.001
NVIDIA 29mmx29mm, GB4-128
10001067 UMA UMA (Intel) KI.23200.038
INTEL
VRAM
10000981 1G-DDR3 1G-DDR3 64*16*8 KI.23300.018
MISC (64*16*8)
10000981 2G-DDR3 2G-DDR3 128*16*8 KI.23300.028
MISC (128*16*8)
9999995 N N no VRAM KI.23300.014
ONE TIME
VENDER
60002045 VR1GbIII9 VRAM HYNIX Graphic DDRIII 900 1Gb VR.1GB0G.006
HYNIX H5TQ1G63DFR-11C LF 64*16 46nm

Table 8-1. V3 771/771G

60002045 VR2GBIII9 VRAM HYNIX Graphic DDRIII 900 2Gb VR.2GB0G.002
HYNIX H5TQ2G63BFR-11C LF 128*16 46nm
60002045 VR2GBIII9 VRAM HYNIX Graphic DDRIII 900 2Gb VR.2GB0G.005
HYNIX H5TQ2G63DFR-11C LF+HF 128*16
38nm Gemma die
Wireless LAN
10001023 3rd WiFi 2x2 Liteon 3rd WiFi 2x2 AGN+ BT4.0 NC.23611.003
LITE-ON AGN+ BT4.0 Broadcom 43228+20702 (WiFi 43228
2x2 DB AGN+BT4.0 20702)
10001018 3rd WiFi 2x2 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 NI.23600.100
HON HAI AGN+ BT4.0 Broadcom 43228+20702 (WiFi 43228
2x2 DB AGN+BT4.0 20702)
10001018 3rd WiFi 2x2 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 NI.23600.102
HON HAI AGN+ BT4.0 Atheros WB222
10001023 3rd WiFi 2x2 Liteon 3rd WiFi 2x2 AGN+ BT4.0 NI.23600.103
LITE-ON AGN+ BT4.0 Atheros WB222
WiFi Antenna
10000105 PIFA PIFA LZ.23500.006
WNC
A cover
60014273 Glossy Black A Cover Glossy Black IMR VA57AP LZ.21000.183
NISSHA IMR VA57AP
60014273 Glossy Blue A Cover Glossy Blue IMR VA57AP LZ.21000.191
NISSHA IMR VA57AP
60014273 Glossy Gray A Cover Glossy Gray IMR VA57AP LZ.21000.187
NISSHA IMR VA57AP
B cover
9999995 Mirror Mirror w/Camera LZ.21000.009
ONE TIME w/Camera
VENDER
Palmrest Cover
60014273 Glossy Black Palmrest Cover Glossy Black IMR LZ.21000.182
NISSHA IMR VA57AP VA57AP
60014273 Glossy Blue Palmrest Cover Glossy Blue IMR LZ.21000.190
60014273 Glossy Gray Palmrest Cover Glossy Gray IMR LZ.21000.186
Software

Table 8-1. V3 771/771G

10000981 McAfee Antivirus application McAfee SR.23900.001
MISC

CHAPTER 8

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
9-2
Introduction 0
This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Travellers Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and
email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate to
direct any suggestions or comments to us.
Online Support Information 8-3

8-4 Online Support Information

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Acer V3-771/V3-771G

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Date Chapter Updates

The following typographical conventions are used in this document:

the DRS5 User's Guide

[01] The server has been stopped

At the prompt, type run <file name> -m

After entering the data, press Enter.

BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Machine Disassembly and Replacement. . . . . . . . . . . . . . . . . . . 3-5

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-6

V3-771/V3-771G Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . 6-4

Microsoft Windows 7 Environment Test . . . . . . . . . . . . . . . 7-4

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The following is a brief summary of the computers many features:

Genuine Windows 7 Home Premium 64-bit

Genuine Windows 7 Home Basic 64-bit

Dual-channel DDR3 SDRAM support:

Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules for

LED-backlight with driving circuit design

NVIDIA Optimus GeForce GT630M/GT640M/GT650M with dedicated DDR3 VRAM,

Hardware Specifications and Configurations 1-5

Intel HD Graphics 3000/4000

External resolution / refresh rates:

VGA port up to 2048 x 1536: 75 Hz

Microsoft DirectX Video Acceleration (DXVA) application interface (API)

HDMI (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

Solid state drive 0

SATA Type, LF+HF

Multi-Level Cell (MLC) NAND flash

Hard disk drive 0

Multi-in-1 card reader, supporting: 0

Secure Digital (SD), Secure Digital eXtended Capacity(SDXC), MultiMediaCard (MMC),

High-definition audio support

1-6 Hardware Specifications and Configurations

Optical Media Drive 0

Slim DVD Super Multi double-layer drive:

Read: 8X DVD-R, 8X DVD-RW, 8X DVD-ROM, 8X DVD-R DL, 5X DVD-RAM, 8X DVD+R,

Read: 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X DVD-RW, 8X DVD+RW, 8X DVD-R DL, 8X

Acer Video Conference, featuring:

1.3M webcam with 1280*1024 effective resolution

Supports 720P resolution online video calls

Wireless and networking 0

WiFi 2X2 AGN

BT4.0 Atheros WB222

Gigabit Ethernet (10/100/1000 Mbps)

BIOS user, supervisor password

Hardware Specifications and Configurations 1-7

414.8 (L) x 275 (W) x 34~34.65 (H) mm

3.215 kg with 6 cell battery

Power Adapter and Battery 0

95.0 (W) x 50.0 (D) x 25.4 (H) mm

216 g with 180 cm power cord

3-pin 90W AC adapter:

126.5(W) x 50.0 (D) x 30.6 (H) mm

4400 mAh 6-cell Li-ion standard battery pack

9000 mAh 9-cell Li-ion standard battery pack

Special Keys and Controls 0

103-US/104-UK/107-JP keys-layout keyboard with independent standard numeric keypad,

Media controls: play/pause, stop, previous, next

Volume controls: up/down

1-8 Hardware Specifications and Configurations

OOBE offer Acer Edition

Acer Backup Manager