Professional Documents
Culture Documents
to EBS R12
with a Pre-Assessment Program
Table of Content
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Organizations in their drive to upgrade, often follow a piecemeal approach leading to organizational fatigue,
expensive rework, and lost return on investment. As the industry moves to service-oriented architecture (SOA) and
the beginning of the next upgrade cycle, enterprises should take advantage of this unique opportunity to plan
strategically and initiate a long-term applications strategy as they consider their upgrade- they should view upgrades
as a means to consolidate disparate applications, upgrade to single global instance or even to define the
infrastructure roadmap and a subsequent application/infrastructure optimization.
Let us start the upgrade quest by taking a glance at the Oracle EBS Global Business Release of R12.
Think globally: by providing integrated business information to support decision-making and effectively
ensuring compliance across the global enterprise. This enables a global view of customer, supplier, partner
& operations by-
Integrated performance management
Strategic Network Optimization
Global Inventory Optimization
Work globally: by moving from single global access across multiple lines of business to deeper industry vertical
Manage Systems globally: by using tools and functionality to enable central management of the application
suite, increase ease of integration, and significantly reduce the effort required to implement the suite by -
Integration with core industry applications
Comprehensive Integration Repository
New User Experience
Simplified Maintenance Management
Did u know?
2,500+ customers have downloaded Oracle EBS 12 as of
Feb, 2008
900+ customers actively engaging Support
200+customers proactively tracked by Development
50+customers live
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A snapshot of the R12 Financial features which make it truly global is tabulated below-
Are these reasons enough for you to upgrade to R12? Let's look at the dilemmas
customers face while considering upgrades.
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Upgrade Dilemma
While considering upgrades, customers are often faced with numerous alternatives and often fail to recognize and
link together the multivariate business/technical/functional challenges mandating upgrades. Some of the typical
customer concerns include:
With all these questions and considerations, customers are often unable to decide the best course of action and opt
for upgrade in an ad-hoc manner without being able to fully realize its value and utilize it to define a long term
applications strategy.
The following sections elaborate on the key drivers for R12 upgrade, and present HCLs Global Upgrade Program- A
collaborative approach to upgrades spanning the upgrade lifecycle. HCL has designed this approach based on its
upgrade experience in coalition with customers feedback and typical customer scenarios.
Business- Changing nature of businesses along with global footprint necessitates change in the IT application
set-up every few years to support new business requirements and scale up to the anticipated growth.
Functional- From Governance, compliance to regulatory requirements to faster time to market ,companies
want to incorporate functionalities which help them create a differentiated product offering in the marketplace
and run an efficient Global business.
Technology- Scalability, removal of redundancy and real-time visibility are but a few of the technical
imperatives for a Global Enterprise.
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Functional Imperatives
New module Implementation
Reengineering of Business Processes and IT Applications
Eliminating Customizations
Access to advanced functionality
Improved security and compliance
Upgrade vs.
Pure-play upgrade offerings- Application Support and
Reimplementation Technical/Functional Maintenance
Upgrade Pre-Assessment
upgrade Global Rollouts
Scope of upgrade New module implementation Infrastructure Support
Functional/Technical Data conversion services
requirements Data Archiving
Customization analysis Value-Added Services
New module Value-Added Services Implementation of
implementation Migration associated
Out-of-box functionality Instance Consolidation Oracle stack- OTM,
Enhanced feature-set Application Optimization Stellent,
Infrastructure set-up Hyperion, etc
required SOA based on FMW
Upgrade Financial
Models
analysis
Value-Added Services
Usage Analysis
Instance consolidation study
Process fitment study
Pre-Upgrade Assessment
HCL offers pre-assessment services to its customers through its Pre Assessment Methodology called
AssessPROTM which advices the customer on the benefits to switch over to latest versions of Oracle EBS R12. The
scope and methodology are discussed in detail in the next section.
Upgrade
HCL has extensive experience in handling upgrades to 11i versions and has developed and perfected
methodologies and tools which are a culmination of best practices across complex upgrade landscapes. These
proprietary tools & project accelerators like EbizsmartUpgrade and HUM methodology ensure uninterrupted
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services while upgrading a client's system from Oracle 11i to Oracle R12. In addition, HCL is certified by Oracle as the
Oracle Business Accelerators Implementer. It is thus enabled to implement Oracle R12/R11i using OBA
methodology, and accelerate implementation time frames with improved quality of solutions, which are used in all our
upgrade projects to speed up execution. HCL also uses Oracle's Maintenance wizard, Setup and Rapid Install to
further smoothen the process.
Under Oracle's Partner Program, HCL is recognized at the highest level of partnership - the Certified Advantage
Partner. Therefore we have early access to new product releases and trainings including beta versions, and are early
adopters of new Oracle technology such as 10g and E-business suite 12i.
Post Upgrade
At the final stage of transition during the Upgrade process, HCL kick-starts the post upgrade set up. Once the set up is
complete, HCL provides support and maintenance for the newly upgraded application, including infrastructure
support, for a limited span of time. During this time, HCL also proposes further optimization of the client's application
landscape and has often been involved in subsequent Global Rollouts, Instance Consolidation, Standardization, etc.
Upgrade Assessment
Often customers commit themselves to the Upgrade program without actually being fully aware of the scope, current
state, future requirements, etc, thereby leading to un-optimized deployment and lower ROI, often ending up in cost
and schedule over-runs. To eliminate such inconsistencies, HCL proposes a Pre-Assessment Program whereby
customers can get a complete picture of their As-Is and To-Be state with a well documented project charter and
timelines before the actual Upgrade process kicks off.
AssessPRO
HCLs proprietary approach to upgrade assessment has a well defined scope, covering-
Process Analysis
Comprehensive Project Charter for Upgrade of current Oracle EBS 11i version to Release 12
This evaluation exercise is carried out in 4 phases spanning 4-8 weeks depending on the current deployment -
its version, complexity, level of customization, etc. During this workshop, HCLs analysts and consultants would
engage in rigorous customer interviews, working with the clients business analysts and super users to
understand and analyze current processes and future requirements.
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PHASE I: Discover
Project kick off and scope confirmation
Assimilate and gather as-is process know-how
Existing documentation
Interviews with super users/Business users
Gather future requirements/identify pain areas
Functional/Technical/Business requirements- eg. Need for consolidated P&L reporting vs the current local
reporting
Infrastructure requirements
If the current set-up is scalable to meet future needs
Decommissioning requirement
Archival requirements
N WEEKS
Requirement
Analysis of
Perform High
Prepare
Templatized
Gathering (Q& A) Processes level Fitment Comprehensive Approach-
Project Kick-off
Analysis of
Analysis of Upgrade Project
Gather Process
Functional and Business Charter including Customizations
documentation, Technical System processes, Project Plan, Evaluation
RICE list, User Processes Functional, Project Template
Manuals and Analysis of
technical and Organization, Fit Gap Analysis
System Existing Customization to Infrastructure, Template
Documentation Customizations R12 Functionality Effort Estimate New module
Gather
Analysis of
Perform Impact
and Project analysis Template
Activities
HCL Analysts
HCL Analysts
HCL Analysts
HCL Analysts
Customer
Customer
Customer
Customer
Factors determining
Role Owners
This Assessment program uses a templatized approach with standard templates used for Customization
evaluation, fit-gap analysis, new feature study, etc.
Infrastructure Needs
Team Size
Training Needs
The entire upgrade assessment program can be supplemented with value-added offerings like usage analysis,
application portfolio analysis, infrastructure portfolio analysis and recommendations on optimization as per the
clients need.
The clients application landscape was primarily on Oracle EBS 11.5.9 and it was considering upgrade to R12 while
consolidating other third party systems to R12. In addition, the client also required new modules like iProcurement
and ASCP and an infrastructure Assessment of the upgrade process.
With its AssessPROTM program, HCL initiated the 6 week assessment at the client site evaluating the following:
Oracle Vs. SAP Validation
Implementation of new modules like iProcurement and ASCP to address specific requirements
Implementation of Configure-to- Order business model to address some of the major problems in: Bundled
Replacement of DW (Cognos) with FSG reports; 75% of customizations are reports and move all reports to DW
Involving key stakeholders and super users, HCL prepared an exhaustive Project Charter for Upgrade of the current
11.5.9 Oracle Apps to Release 12. The client is now ready to upgrade to R12 having well tabulated project timelines
that mitigate the risks involved and understanding of new model features.
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Why HCL for Upgrade to Oracle EBS R12?
R12 Expertise HCL is credited with taking the first customer live on Oracle R12 and has over 6+ Oracle
methodology and accelerate implementation time frames with improved quality of solutions
Upgrade experience - HCL has handled several large complex upgrades and consolidation of Oracle EBS
Tool-driven upgrades - HCL has a proprietary eBizSmartUpgrade tool to automate and ensure a seamless
upgrade process.
Focused methodology with well defined milestones for smooth transition
Remote Upgrades - Technical upgrade via remote connectivity which saves cost and time
HCL's Oracle universe - an integrated services group provides technology-based business optimization on
Oracle enterprise software products like Oracle e-Business, Siebel CRM, JD Edwards, PeopleSoft, OTM,
Hyperion, OBIEE, Retek, Stellent and on Oracle technology platforms in data warehousing, business
intelligence, Fusion middleware and Oracle database. HCL is a Certified Advantage Partner of Oracle and
works with Oracle as the Preferred Go-to-Market Partner in select geographies for specific verticals.
The dedicated CoE on HCM, CRM, SCM, ERP, and Technology provides technology-based business
optimization solutions on Package Application, Fusion Middleware, Business Intelligence & Data
Warehousing. We deliver end-to-end services including blue printing, global rollouts, application
implementation, migration / upgrades, maintenance, database management, configurations, helpdesk
support, Integration and Development services across verticals.
Oracle Universe has two dedicated competency labs in India and US to provide thrust on value added industry
solutions and build pre-configured and extended bolt-on+ solutions. Being a certified advantage partner we
have early access to new product releases and trainings including beta versions and are early adopters of new
Oracle technology such as 10g and E-business suite 12i.
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