High

Impact
Workshop

Competency Based Interviewing

for all Hiring Managers
PROGRAM OVERVIEW
Competency Based Interviewing also known as
PROGRAM OBJECTIVES
Behavior Event Interviewing (BEI) is the most advanced
interview technique used globally to select the Right-Fit By the end of this program the participant will be
Candidates, as part of the Selection Process. able to:
Competency-based (or behavioral) interviews are based on
the premise that past behavior is the best predictor of Differentiate between Competency Based,
Behavior Event and Traditional Interviewing
future behavior. Interviewers seek to obtain information
about candidates past behavior in certain situations. Develop a job description with person
Competency-based interviews are structured, with specification and competencies
questions that relate directly to the essential criteria and Learn rapport building with candidates
competencies required for the position. Practice listening & questioning skills

It is also used in Assessment/Development Centers to Practice STAR probing technique

ensure objective assessment of competencies. Selection
decisions are important decisions managers have to make:
subjective and intuitive decisions using the traditional
interview methods can be counter-productive when hiring
or promoting employees.
Research into recruitment and selection methodology
suggests that structured, competency based interviews can
be one of the most reliable and accurate forms of
assessment and you are 8 times more likely to hire
WORKSHOP HIGHLIGHTS
superior performers using competency-based selection
than through traditional interview techniques. Cost of
hiring a wrong person can cost the company dearly! This
workshop is meant for all managers who have a current or
potential role in Selection/Promotion decisions in their
organizations and want to reduce the cost of Bad Hire.
WHO SHOULD ATTEND
This workshop is a must attend for all HR, Training,
Recruitment managers. This is essential for all those hiring
managers involved in recruitment and selection process.
This workshop will dramatically increase your potential to
make good hiring decisions by evaluating the eligibility and
suitability of candidates.
Identify fake responses and probe for details
Practice the O-R-C-E process in Behavioral
Assessment
Receive feedback from practice interviews with
Interview Guide
Learn the steps in making fair and objective
decisions
Good exposure to the world of competency
framework and dictionary
Identifying high reliability selection process & tools
Mastering Behaviour Event Interviewing
How to develop behaviour-based questions
Integrate ability test and personality test results in the
selection decision
Practice the key skills for interviewers
Use STAR questioning technique & ORCE process of
assessment
Exposure to NLP techniques as a lie indicator

Powering Organization-Empowering People

 WORKSHOP CONTENTS
Competency Based Interviewing is a 2-day comprehensive workshop with the following modules:
MODULE 1 - INTRODUCTION MODULE 3 - INTERVIEW PREPARATION & PRACTICE
1. Components of a Selection System 1. Using Interview Guide
2. Common Selection Problems 2. Key Skills and Techniques for Interviewers
3. Understanding Competency and its importance in 3. Techniques for creating a Positive Atmosphere
hiring process 4. Techniques for Maintaining Candidates Self-Esteem
5. Follow-Up Probes
4. Structured vs. Unstructured Interviewing
6. Practicing Your Interviewing Skills
5. Understanding Competency-Based Interviewing
MODULE 4 - EVALUATING THE INTERVIEW
1. Objective decision-making
MODULE 2 - DETERMINING THE CRITICAL JOB REQUIREMENTS 2. Integrating psychometric results with behavioral
1. Steps in Determining Competencies (Job evidence
Requirements) 3. Making a Selection Recommendation
2. Framing behavior based interview questions 4. Integrating Psychometric Tests from
www.psytech.co.uk in interviews

METHODOLOGY
This workshop uses a judicious mix of diverse tools to ensure high impact, enhanced learning and retention.

Interactive Classroom
Training

Role-Plays Discussion Demonstration

s s

Case Videos
Studies

FACULTY PROFILE
Joseph Paulson, an ex military pilot, has over 30 years of experience in the Indian air force and then corporate consulting. He is
an MBA, MS in counselling an NLP Master Practitioner and certified global facilitator for BlessingWhite. He also holds Level
A&B qualification from BPS and has expertise in training and conducting AC/DC, competency mapping, organizational
diagnostics, leadership development and executive coaching. Having worked with over 100 corporations, he is widely
recognized as a change facilitator in the Indian corporate world.

PROGRAM DATES & FEES

The program is being held in Mumbai on January 9 10, 2009.
Fees for this high impact workshop is Rs. 10,500/- (+ service tax @ 12.36%). For International participants it will be USD 250.
The fee is inclusive of the Psychometric Assessment and the Ability test that participants will undergo prior to the program.

PRE-WORK PRIOR TO THE PROGRAM

As part of the pre-work, participants will have to complete 15FQ+ (personality assessment for selection) and IRT2 (an on-line
ability test that supports selection). Participants results will be utilized to learn the integration of psychometrics for high
fidelity selection. To learn more about these tests, please visit www.psytech.co.uk .
For more information on the program, write to us at jo.paulson@hranexi.com / neena.bhatnagar@hranexi.com

HR Anexi Pvt Ltd.

305-306, Raheja Plaza, Off Veera Desai Road, Andheri (W), Mumbai: 400 053
Phone: +91 22 4090 1000 | Fax: +91 22 4090 1099 | www.hranexi.com