Emily Clasper

LIBRARIAN, PROJECT MANAGER

+1 (631) 334 1033 eclasper@gmail.com www.eclasper.com 62 Kew Drive, Sound Beach, NY

PROFILE
Emily Clasper has been working for the Suffolk Cooperative Library System since 2005, providing cooperative services to the 56
public libraries in Suffolk County, New York. A certified Project Management Professional (PMP), Emily often coordinates large
cooperative projects for the libraries in her consortium, and is actively involved in providing continuing education for the library
professionals in her area.

Councilor at Large for the American Library Association and a Library Journal Mover and Shaker (2012), Emily is a charismatic and
engaging speaker, a change agent dedicated to helping library staff at all levels gain confidence with new skills, and an accomplished
leader within the world of professional librarianship.

EDUCATION SKILLS & INTERESTS

Professional Skills
2003 - 2005 MLIS, LIBRARY AND INFORMATION SCIENCE
Project Management
Long Island University, C.W. Post
Staff Development
1999 - 2003 Library Management
STUDY IN MUSIC HISTORY AND THEORY
Collection Development
Stony Brook University
Digital Resource Management
PhD Program, did not complete degree.
Systems Administration
1995 - 1999 ILS Administration
BA, MUSIC
Change Management
SUNY Geneseo
User Experience
College Honors Program
Public Speaking
Summa Cum Laude
Service Design
Staff Training
CERTIFICATIONS Data Analysis
Web Design
Started, 2016 Candidate: CERTIFIED PUBLIC LIBRARY ADMINISTRATOR (CPLA) Technical Skills
- 2005 ALA/APA
CSS
2015 PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION (PMP) PHP
Project Management Institute, 2015 SQL
Drupal
2014 PROJECT MANAGEMENT CERTIFICATE Wordpress
Stony Brook University, 2014 Javascript
HTML/XHTML
Innovative Interfaces ILS
NOTABLE PROFESSIONAL DEVELOPMENT Microsoft Project
Micorsoft Office
2017* LEADING THE FUTURE Zotero
ALA Leadership Institute Asana
Selected to participate August, 2017 Trello
Slack
2015 BUILDING THE READER'S LIBRARY FOR THE NEXT GENERATION
Interests
Library Journals Lead the Change Program
New Ideas
2013 DEVELOPING A WEB ANALYTICS STRATEGY FOR YOUR LIBRARY: Digital Literacy
USING DATA TO MEASURE SUCCESS Learning Models
American Library Association Midwinter Pre-Conference Emerging Technologies
Intellectual Freedom
2012 DISNEY INSTITUTE: DISNEYS APPROACH TO QUALITY SERVICE Customer Service
American Library Association Pre-Conference Social Media
Leadership
 E MIL Y C L A SPE R , R su m, p a ge 2
PROFESSIONAL EXPERIENCE
2005-Present PALS OPERATIONS AND TRAINING MANAGER / 2010-PRESENT RECENT MAJOR PROJECTS
PALS OPERATIONS MANAGER / 2006-2010
PALS ASSISTANT OPERATIONS MANAGER / 2005-2006 Livebrary.com Website Redesign
Suffolk Cooperative Library System, Bellport, NY Fall, 2016
Complete redesign of the digital
Manages daily operations and special projects for a 51-member public branch of the Suffolk County
library automation consortium. Public Libraries. Managed project
Leads a 5-member team responsible for software and hardware from inception through
support for the shared ILS, handling a total of approximately 5,000 completion. Developed project
support tickets annually. requirements, worked with vendor,
Oversees maintenance of a database of 8.5 million items and 1 million integrated staff and patron
patrons. feedback, created documentation
Maintains consistent communication with approximately 2000 and publicity materials, organized
consortium member directors and library staff in adherence with the staff training, and coordinated site
Suffolk Cooperative Library Systems overall communication plan. launch.
Initiates, plans, and manages the execution of projects and strategic
initiatives including service interface redesigns, marketing initiatives, Huntington Public Library Data
training and professional development programs, and software Migration Fall, 2016
implementation. Managed project to bring HPL into
Collaborates in the creation of policies and strategic planning the PALS Consortium. Planned
documents. project, coordinated client and
Assists with the development of the consortiums annual budget, and vendor activities, conducted
advises on major purchases and expenditures. meetings, performed data
Interfaces with vendors to ensure project successes and quality mapping, organized training,
ongoing relationships. oversaw migration, and managed
Serves as a consultant to local libraries in many aspects of daily opening day procedures.
operations, including software use, workflow assessments, collection
classification, customer service, project management, data security, SCLS Gateway Website Redesign
and statistics. Fall, 2015
Managed project to re-design the
2012-Present INDEPENDENT LIBRARY CONSULTANT internal SCLS website, migrate,
Emily Clasper Consulting, http://eclasper.com organize, and edit data from old
Provides professional Project Management Services for libraries site, and train all Suffolk County
including formalized project planning, Gantt charts, procurement library staff to use the resources
plans, risk management plans, communication coaching, stakeholder there. Other responsibilities
coordination, and outcomes assessment. included overseeing SCLS Staff
Plans and implements library staff training and professional training, writing site requirements,
development initiatives and programs. This includes presentations, writing the RFP, conducting RFP
workshops, online courses, and webinars on a variety of library, procurement procedures,
leadership, and technology topics. coordinating user logins, and
authoring documentation.
2003-2005 CATALOGING AND TECHNICAL SERVICES
Westhampton Free Library, Westhampton Beach, NY Seguin Public Library Technology
Planning Winter, 2015
Managed ordering of few library materials for all library departments. Worked with city IT, construction
Oversaw processing, classification and cataloging of materials for all company, interiors contractors, and
library collections. library staff to plan a technology
Assisted with collection development and maintenance, including overhaul in conjunction with a
weeding and inventory. major building renovation. Gantt
Responsible for materials repair and physical condition. Charts and scheduling
Ran statistics on collections and circulation. recommendations were key
Provided reference service and assisted circulation staff as necessary. deliverables.

2001-2003 GRADUATE CIRCULATION SUPERVISOR PALS Consortium ILS Migration

Stony Brook University Music Library, Stony Brook, NY Spring Winter, 2014
Supervised all Music Library student workers, including scheduling, Coordinated efforts to move the
hiring, training and general supervision. staff and services of 63 library
Provided customer assistance and low-level reference services from buildings to a new ILS. Tasks
the circulation desk. included data mapping, password
Managed all course reserves for the music department. and permissions management,
Verified Authority records for incoming works. library training visits,
documentation, and coordination
of a successful go-live with
minimal service interruptions.
 E MIL Y C L A SPE R , R su m, p a ge 3
PROFESSIONAL ORGANIZATIONS

AMERICAN LIBRARY ASSOCIATION (ALA) PUBLICATIONS

Councilor at Large, 2014- 2017
Intellectual Freedom Committee 2017 Project Management Skills for the
ALA LIBRARY AND INFORMATION TECHNOLOGY ASSOCIATION (LITA) Library Consultant. In, Becoming an
Nominations Committee, 2016- Present Independent Information
Top Tech Trends Committee, 2013- 2016 Professional: How to Freelance,
o Committee Chair, 2015 - 2016 Consult, and Contract for Fun and
o Committee Vice Chair/Chair Elect, 2014 - 2015 Profit, Ed. Melissa M. Powell.
o Committee Member, 2013 2016 Libraries Unlimited 2017
(Forthcoming)
NEW YORK LIBRARY ASSOCIATION (NYLA)
Continuing Education Committee, 2016- Present Project Management Fundamentals
For Library Staff (Online Course).
INNOVATIVE USERS GROUP (IUG) February- March, 2017 (To be
Functional Expert (Consortia) 2007-2010, 2013-2015 repeated October-November, 2017)
Steering Committee Member at Large 2013-2015 InfoPeople.com:
Enhancements Co-Coordinator 2013-2015 https://infopeople.org/civicrm/event
/info?reset=1&id=643
SUFFOLK COUNTY LIBRARY ASSOCIATION (SCLA)
Conference Committee, 2009-2010 Libraries in 2027.
The One-Person Library: A
PUBLIC LIBRARY ASSOCIATION (PLA) Newsletter for Librarians and
LIBRARY LEADERSHIP AND MANAGEMENT ASSOCIATION (LLAMA) Management. Volume 24, number 9.
January, 2008.
FREEDOM TO READ FOUNDATION
Communication Our Way to User-
FAIR MEDIA COUNCIL Centered Library Service. In, The
Age of Conversation. Ed. Gavin
PROJECT MANAGEMENT INSTITUTE INTERNATIONAL (PMI) Heaton and Drew McLellan.
PROJECT MANAGEMENT INSTITUTE LONG ISLAND CHAPTER (PMILC) Lulu.com 2007

AWARDS & RECOGNITIONS

Library Journal Movers & Shakers 2012
REFERENCES
Library Leaders Digital Summit Faculty - 2013
ALA Leadership Institute Participant 2017 RUTH WESTFALL
Assistant Director for Technology and
Member Services
MAJOR PRESENTATIONS Suffolk Cooperative Library System
Customer Service for Library Consortia Staff. Workshop, RAILS Library Consortium, IL. PHONE: +1 (631) 286 1600
October, 28, 2016. https://www.slideshare.net/secret/LENiIAzc4IsBaj MAIL: ruth@suffolknet.org

First Steps in Project Planning. Workshop, RAILS Library Consortium, IL. October, 27, 2016.
KEVIN VERBESEY
https://www.slideshare.net/eclasper1/first-steps-in-project-planning-for-libraries
Director
How to Implement Things When People Hate Change ALA/Knight Foundation Sponsored Suffolk Cooperative Library System
Panel Discussion, American Library Association Annual Conference 2016, Orlando, FL. PHONE: +1 (631) 286 1600
MAIL : kevin@suffolknet.org
PM Basics for Libraries: A Crash Course in Project Management. Public Libraries Section
Workshop, New York Library Association, June 10, 2016.
Additional References Available Upon
https://www.slideshare.net/eclasper1/project-management-basics-for-libraries-new-and-
Request
improved

Plan To Deliver: An Introduction to Project Planning. Workshop, Eastern Shore Regional

Library, Salisbury, MD, March 28, 2016. SOCIAL & WEB

PM Basics for Libraries: A Crash Course in Project Management. Webinar, New Jersey /eclasper
Library Association, April 29, 2016.
@eclasper
Think Like a Project Manager, Act Like A Library Leader. Webinar, Wild Wisconsin Web
Conference, 2016. https://www.slideshare.net/eclasper1/think-like-a-project-manager /eclasper

Project Management Thinking. Internet Librarian 2015, Monterey, CA. www.eclasper.com

https://www.slideshare.net/eclasper1/project-managment-thinking

Tech Tools InfoBlitz: Online Tools for Collaborative Projects. Internet Librarian 2015,
 E MIL Y C L A SPE R , R su m, p a ge 4
MAJOR PRESENTATIONS, continued
Tech Tools InfoBlitz: Online Tools for Collaborative Projects. Internet Librarian 2015, Monterey, CA.
https://www.slideshare.net/eclasper1/ala2015-pm

Think Like a Project Manager, Act Like A Library Leader. American Library Association Annual Conference 2015, San Francisco, CA.
https://www.slideshare.net/eclasper1/ala2015-pm

Library Leaders Come from Anywhere! Dayton Metro Library Staff Development Day 2014, Dayton, OH.
https://www.slideshare.net/eclasper1/library-leaders-come-from-anywhere

Taking the EW! Out of NEW. Dayton Metro Library Staff Development Day 2014, Dayton, OH.
https://www.slideshare.net/eclasper1/taking-the-ew-out-of-new

Building a Learning Culture from the Inside Out. With Toby Greenwalt, Carnegie Library of Pittsburgh. Public Library Association
Program, American Library Association Annual Conference 2014, Las Vegas, NV. https://www.slideshare.net/eclasper1/ala2014-
learningculture

Technology Speed Dating. Keynote, Public Library Luncheon, Innovative Users Group Conference 2014, Detroit, MI.

What Staff Training Program? Minimum Investment, Maximum Impact Staff Education Strategies. Alaska Library Association
Conference 2014, Anchorage, AK. https://www.slideshare.net/eclasper1/what-staff-training-program

Technology Trends for 2014 and Beyond: Whats Hot, Whats Cool, and Whats Coming Up Next. Alaska Library Association
Conference 2014, Anchorage, AK. https://www.slideshare.net/eclasper1/akla-tech

Aint Nobody Got Time for That: 5 Things You Need to Stop Doing in Your Library. Ignite Session, American Library Association
Midwinter Conference 2014, Philadelphia, PA. https://www.slideshare.net/eclasper1/aint-nobody-got-time-for-that-30676758

Library Metrics and Measurement: Counting What Counts and Making it Matter. Webinar, Wild Wisconsin Web Conference 2014.
https://www.slideshare.net/eclasper1/library-metricsandmeasurement-wwwc14

The Next Big Thing. Panel Discussion, Internet Librarian 2015, Monterey, CA.

Tech Librarianship & Gender. Panel Discussion, Internet Librarian 2015, Monterey, CA.

Strategy Drivers: Technology Capabilities. Panel Discussion, Library Leaders Digital Summit 2013, Monterey, CA.

Building Stronger Libraries Through Strategy Driven Training. ALA Learning Roundtable Best Practices in Training Panel, American
Library Association Annual Conference 2013, Chicago, IL. https://www.slideshare.net/eclasper1/ala2013-training

Are We Having Fun Yet?? Energizing Staff Development. Conversation Starter Workshop, American Library Association Annual
Conference 2013, Chicago, IL.
https://www.slideshare.net/eclasper1/are-we-having-fun-yet-engergizing-staff-development

Using Technology to Engage Your Community. Long Island Library Conference 2013. https://www.slideshare.net/eclasper1/using-
technology-to-engage-your-patrons

I Call BS: The Excuses We Use to Avoid Innovation. Ignite Session, American Library Association Midwinter Conference 2013,
Seattle, WA. https://www.slideshare.net/eclasper1/ignitealamw13-clasperdraft

Social Media Engagement Through Listening. Innovative Users Group Conference 2012, Chicago, IL.

From Training to Learning. Internet Librarian 2011, Monterey, CA. https://www.slideshare.net/eclasper1/from-training-to-learning-

9779321

Have Fun at the Library! Engaging Staff with Fun Meetings, Presentations, and Training. Library Leadership and Management Section
Presentation, American Library Association Annual Conference 2010, Washington DC.

You Dont Need a Rocket Scientist! 10 Easy Ways to Dress Up Your OPAC. Innovative Users Group Conference 2010, Chicago, IL.

Using Twitter to Connect With Plugged-In Professionals, Mobile Moms, and Digital Dads. Keynote, Childrens Librarians Association
of Suffolk County Annual Dinner 2009.

Looking Beyond the Clouds. Computer and Technical Services Division Presentation, Long Island Library Conference 2009.
 Emily Clasper
LIBRARIAN, PROJECT MANAGER

+1 (631) 334 1033 eclasper@gmail.com www.eclasper.com 62 Kew Drive, Sound Beach, NY

June 5, 2017
To Whom It May Concern,

I am writing today to express my interest in the Assistant Director of Digital Strategies position recently
advertised on the ALA Joblist site. The moment I read the job description, I knew that I would be an ideal
candidate, bringing a unique skill set and professional background to your library and institution.

As a librarian, I have followed a somewhat unconventional career path, working in library systems and
administration for more than twelve years, and focusing much of my professional development attention
on broadening my experience in the fields of Project Management, Customer Service, and Staff
Development. I am a proven leader and communicator, currently responsible for coordinating nearly
2000 library staff from a Public Library Consortium of 51 independent libraries as we collaborate to
reach our shared strategic goals.

In reading this job listing, I was especially intrigued by the postings emphasis on Project Management, as
this is a particular strength of mine. I am a Certified Project Management Professional (PMP) as well was
a degreed Librarian, and have extensive experience managing technology projects in a wide range of
scopes. Most of my recent projects have centered on library interface and Web design, including
usability and accessibility. Each of these projects has required that I collaborate with a diverse pool of
stakeholders, plan and supervise the execution of complex interrelated tasks, and provide
comprehensive, data-rich reports to our directors.

Not only do I work as a Project Manager, I also teach workshops, webinars, and online courses about
Project Management for Library professionals, and have authored a chapter on Project Management for
a forthcoming book on becoming a library consultant. I have a passion for communicating what I know,
and am dedicated to bringing valuable continuing education opportunities to everyone within the library
profession.

In addition, I am also experienced in many aspects of strategic planning, business analysis, staff
education, and technology assessment. I am an excellent public speaker and an active member of many
professional organizations, representing my organization proudly throughout the field of librarianship.

I am confident that my particular brand of creative, practical problem solving and exceptional
communication skills will provide the exact fit you are looking for to fill this position. I look forward to
speaking with you more about it!

Yours Sincerely,

Emily Clasper