6/11/2017 HowtoresolveEIGRPissues|WAN,RoutingandSwitching|CiscoSupportCommunity

EnhancedInteriorGatewayRoutingProtocol(EIGRP)isaCiscoproprietaryenhanceddistancevectorroutingprotocol,
relyingontheDiffusedUpdateAlgorithm(DUAL)tocalculatetheshortestpathtoadestination.Itfunctionsby
discoveringneighbors,exchangingroutinginformationwiththemandinstallingthebestroutesintheroutingtable.It
speedsupconvergencebystoringbackuproutesinthetopologytableandusingthemwhentheprimaryroutefails.
ThesearethemostcommonEIGRPissues:

FailuretoformneighborrelationshipwithotherEIGRPneighborsonthesamesegment.
Routesmissingfromthetopologytableorroutingtable.
RoutesnotbeingredistributedintoEIGRP.
EIGRProutesstuckinActivestate.
Loadbalancingnotworkingproperly.
UserreceivingEIGRPNotOnCommonSubneterrormessages.
UsercanpingbutcannottelnetacrossaFrameRealynetwork.

Theissueismostlyrelatedtoconfigurationerrorssuchasthese:

PacketfiltersandroutefiltersdenyingEIGRPpacketsandroutes.
SplithorizonfunctioningoverNonBroadcastMultiaccess(NBMA)networkssuchasFrameRelayandATM.
MissingbroadcastkeywordinFrameRelayandATMmapstatements.
MisconfiguredIPaddresses.
Improperconfigurationofvariance.
Framerelayheadercompressionisononlyononesideofthenetwork.

https://supportforums.cisco.com/document/14081/howresolveeigrpissues 1/1