Communications Officer

Job Description

Job Title Communications Officer

Directorate /
Department People & Performance

Reports to Head of Communications

Job Purpose The Communications Officer will provide a range of support functions for all
areas of the Communications Teams work.
Salary Grade HMGN261 (20,400 27,700)

Grade TBC

Hours 36 hours

Location Main location: 346 Kensington High Street, London W14 8NS

Responsibilities
Write news, corporate information and staff activity items for website,
intranet and e-mail bulletins to keep staff and members of the public up
to date with company activities.

Write press releases for the local and specialist press, and respond to
ad hoc press enquiries to ensure that we maximise media coverage of
our achievements and manage media relations effectively.

Support the Head of Communications so that that the intranet becomes

a key internal communications tool, and that all colleagues can easily
access key corporate and employee engagement information.

Assist with the writing and editing of a wide range of publications to

ensure that these reflect our corporate values and help us to
communicate effectively.

Assist with the writing of copy for advertisements and promotional

materials to ensure that KCTMO portrays itself in a professional
manner in accordance with the communications strategy.
 Assist with the organisation of promotional events, both internally and
externally, including the annual staff and residents conferences.

Check, edit, proof read and amend as required items for publication
and distribution provided by other staff.

Upload items and make basic changes to the internet and intranet.

Order business cards, tenant information leaflets and other centralised

publications.

Manage the teams photograph library: indexing images, producing

contact sheets and responding to internal and external requests for
images.

Provide support to staff by preparing presentations and exhibition

materials, managing the booking of exhibition materials and providing
support for the audio visual equipment in the conference rooms.

Carry out miscellaneous graphic support, including scanning, creating

PDF files, supplying logo artwork, etc.

Undertake other duties relevant to the nature, scope and level of the
role as necessary.
Person Specification

Job Title: Communications Officer

Directorate / Department: People and Performance

Criteria Essential Desirable How

identified*

Experience and Educated to degree

Knowledge level or equivalent in
a language or other
arts related discipline.
Proven track record
of writing concise,
effective and clear
copy for a range of
audiences and
variety of media.
Informed and aware
of relevant issues
beyond their own
discipline and keen to
work with others,
across boundaries.
Tenacity,
determination and
diplomacy to elicit
timely responses,
information and
written contributions
from others.
Skilful and creative
user of language and
persuasive
communicator of
messages.
Experience of using
Indesign software.

Ability to grasp
complex information
and substantial
documents and work
with designers to turn
them into well
targeted, informative
publications.

Experience of event
management.

Skills Excellent written and

verbal
communications
skills.
 Ability to produce
good plain language
copy first time
around.

Excellent attention to
detail.

Basic skills in using

the content
management system
of websites.

Basic use and

understanding of
HTML codes.

Creative flair and a

strong visual sense.
.
Ability to work to tight
deadlines.

Personal qualities Good interpersonal

skills and the ability
to work with different
teams and
departments and
suppliers and others
to devise creative
communications
solutions; and to
encourage the
participation of others
in the creative
process.

The KCTMO Way Listens to others; seeks to Shows team working

Organisational Behaviours listen first and question to focus: shows commitment to
gain clarity before acting. working with others and
across teams to achieve
 Plans and organises
work; plans effectively so
exceeds targets and is self-
organised.
results together, respecting
and valuing each other.
Shows customer focus;
driven to provide excellence
in service and seeks to meet
the needs of customers,
seeks to engage residents
and involve them.

* - Key

A = Supporting statement
I = Interview
T = Test