Multi Cloud Management in the Current Times

Service providers (SPs), managed service providers (MSPs), and systems

integrators (SIs) alike are pursuing an unprecedented opportunity created by
the proliferation of cloud services. Small and medium-sized businesses (SMBs),
as well as enterprises and government agencies are all experiencing an
explosive growth in proliferation of cloud services by their users and
customers. Cloud services includes software-as-a-service (SaaS), platform-as-a-
service (PaaS), infrastructure-as-a-service (IaaS), or the proverbial anything-as-
a-service (XaaS). In fact for IaaS services we are now invariably looking at
multi-cloud services.

Cloud adoption is being driven by its business value, its ability to help drive
innovation, reduce time to market for new services, and its capability to
extend self-service applications and services to lines of business users. Cloud
adoption enhances the business ability to respond rapidly to ever changing
business requirements and priorities, and to innovate; - and thus go to market
with enhanced differentiation and competitiveness.

Businesses are increasingly adopting "cloud first" mandates and policies

driving the use of cloud services in an often ad-hoc and uncontrolled basis. This
leads to "multi-cloud services sprawl", bringing with it;
 increased operational complexity and cost

lack of visibility related to the spend/cost,

risk of security breaches

lapses in regulatory and internal policy compliance

Clearly, there is a need for a platform that enables the SPs, MSPs and SIs to
manage all types of services across multiple cloud service providers, read
multi-cloud. Faced with this unprecedented opportunity, SPs have two high
level options: build or buy a multi-cloud platform.

'I can build it'is not fast enoughnor cost effective

We have seen a number of SPs and SIs spending tens of millions of dollars in an
effort to build a platform to meet the demands of their constituents only to
look outside for an enablement solution later. The major reason behind this is
that technology is changing at such a fast pace that it is next to impossible for
SPs to keep up with the vast number of cloud services (XaaS) that are
becoming available. Also, newer capabilities are being added continually by the
cloud services providers (CSPs): be it public cloud providers such as AWS,
Microsoft Azure or private cloud providers such as VMware, OpenStack, and
IBM Bluemix, not to mention the hybrid cloud services offered by some of the
same vendors.

Jamcracker Platform a multi-cloud management enablement platform

provides the solution

The Jamcracker Platform is a time-tested, standards-based, globalized, multi-

tier, multi-tenant, multi-cloud platform that enables SPs, MSPs and SIs alike to
get to market faster and in a more cost effective manner. Below is a visual
representation of Gartner's view of Cloud Management with focus on Cloud
Infrastructure.
As defined by Gartner the Access Management component provides the ability
to manage users and enable them to access cloud services and perform various
activities based on permissions. A cloud management platform needs to have
an easy to use user administration, role based privileges, and identity and
access management capabilities. The Service Management capabilities include
catalog management, service provisioning, billing, charge back, invoicing etc. A
strong Cloud Management Platform (CMP) should optimize the usage of cloud
resources and should have optimization features such as defining and
automation of policies, monitoring of resources, and out-of-box APIs to
integrate to external resources.

If you have been thinking about streamlining your multi-cloud services

management, then exploring the Jamcracker Cloud Management Platform is a
worthwhile endeavor. Jamcracker enables SPs, MSPs and SIs to offer
infrastructure services such as Compute, Storage, Application Stacks, and
Networks to their customers through a production-ready platform. The
Jamcracker Platform enables SPs, MSPs and SIs to provide their customers with
a single pane of glass approach for:

Cloud Services Brokerage (CSB)

Cloud Management Platform(CMP)

Cloud Governance

Cloud cost management and Operations Management

The Jamcracker platform releases that have happened over last two years
provide a very robust set of capabilities including support for:

Multiple CSPs: Amazon Web Services (AWS), Microsoft Azure, VMware,

OpenStack, IBM Bluemix and others.

Cloud Service Brokerage (CSB): Enabling the brokering of any type of service
SaaS, PaaS, IaaS, XaaS.

Cloud Management Platform (CMP): Compute, Application Stacks, Block

Storage, Image Management, and Networks.

Microsoft CSP: CSP Direct and Indirect partner support for Microsoft Azure and
Office 365 (40+ services).

Cloud Governance: Metering, Monitoring, Policy Management, Reporting.

Cloud Cost Management: Usage Based Billing, Budgeting,

Showback/Chargeback.

Operations Management: Service Orchestration, IT Helpdesk and Ticketing,

Delegated user and Catalog administration, User provisioning.
You can create VMs or multi-cloud multi-tier Application Stacks using the
Designer.

You can track progress of the VMs and Application Stacks as they are being
created. After launching, you can modify/resize the configuration details
(Flavor, RAM and CPU) of the VMs.
The platform allows you to add/attach new/existing storage volumes (Block
Storage) to your VMs. You can create a volume snapshot at any time you want.

You can configure networking i.e. which subnet of which VPC would you like to
put the VM or Application Stack under. You can choose from multiple vNICs to
configure the network interfaces to the VMs.

The platform supports multiple Policies. You can choose from an event based
or scheduled based policy, say, for Monitoring the VMs. You could decide to
monitor parameters such as CPU utilization, RAM utilization etc. Policies can be
used to automate tasks and actions which might otherwise need user's
intervention. You can monitor and apply policies to VMs, volumes, Application
Stacks. For example, you can create a policy to resize the instance if your
instance's CPU utilization is at the critical level 3 times in 60 seconds.

The platform provides an easy-to-use UI to access all the VMs and Application
Stacks you have created.

You can also import existing VMs that you have created in your environment
prior to implementing the Jamcracker Platform allowing you to view/manage
the VMs from the Instances page
The widget based IaaS Dashboard provides you visibility to your organization's
cloud (IaaS) resources. It allows you to view IaaS usage data using a variety of
visualizations such as area graphs and bar charts.

You can use the Budgeting module to define and allocate Budgets by creating
budget codes. You can input your specific budget codes while creating
resources (VMs, Application Stacks etc.). The system will validate and provide
alerts if the cost of services you are purchasing is exceeding the allocated if the
budget. You could also configure an approval workflow to require admin
approval if budget is being exceeded.
Jamcracker Platform provides a Content Management System (CMS) based
store front allowing you to have a custom look/feel/layout for your portal. Any
Drupal developer can make changes to the CMS based portal. Since the CMS
store is based on Drupal, [35000 plug-ins] it inherently supports integration to
social media, recommend store or service, rating of services or applications by
users of the store etc.

Production platform being used by SPs around the globe

The Jamcracker Platform is a fully-baked, CSB and CMP platform currently

supporting SPs, MSPs and SIs around the globe including:
 SCC - Europe's largest independent Information Technology services
business, with over 2,500 customers in more than 50 countries.

Telecom Malaysia/VADS Berhad Malaysia's leading Managed ICT Service

provider currently serving more than 500 medium to large businesses. A
wholly owned subsidiary of Telekom Malaysia (TM) Berhad.

First Distribution Africa's leading distributor for data center, enterprise and
cloud solutions supporting value add resellers across 26 countries.

GlobalWeb - Vouclicar GlobalWeb Group, a leader in cloud computing

solutions and outsourcing in Pan America. Providing solutions to SMEs,
Enterprises and Government.

SITA The World's Leading multinational information technology company

providing IT and managed services to the air transport industry with over 2,800
enterprise clients in 200+ countries.