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VISITORS ROOM RATES & FACILITIES

1. A. Visiting Hours in patient wards : NO. ROOM RATE (Rp)


Weekdays: Monday Friday 1. Suite Business 1.800.000
Afternoon : 11:00 am - 13:00 pm 2. Suite Commerce 1.600.000
Evening : 17:00 am - 20:00 pm 3. VIP Executive 950.000
Saturday, Sunday and public holidays (red dates) : 4. VIP Business 700.000
Afternoon : 10:00 am - 13:00 pm 5. VIP Commercce 600.000
Evening : 17:00 am - 21:00 pm 6. Semi VIP 450.000
7. Class I 350.000
B. Visiting hours in Intensive Room : 8. Class II 250.000
Monday Sunday 9. Class III 175.000
Lunch : 12:00 am - 13:00 pm SPECIAL ROOM
Afternoon : 17:00 am - 20:00 pm 10. Room. Dahlia 400.000
11. ICU- ICCU-NICU
2. Children under the age of 12 are not allowed into the treatment VIP 600.000
room, unless the patient is in critical condition and received General 475.000
permission from the doctor. 12. Stroke Room
3. Visitors are prohibited to visit outside of visiting hours, except : VIP 450.000
Getting the approval of the treating physician. General 350.000
Request a visitor card and leave an identity card (KTP) on 13. Midwifery Room
Suite business 2.250.000
security duty.
Suite Commerce 2.000.000
4. Visitors are prohibited from smoking, taking drugs and alcohol VIP Executive 1.400.000
hospital environment. VIP Business 1.100.000
5. To prevent the spread of infection to patients, visitors are VIP Commerce 850.000
prohibited from bringing bouquets treatment chamber. Semi VIP 675.000
Class I 525.000
6. Visitors are prohibited from using the bathroom / WC patient, Class II 375.000
provided public toilets. 14. Baby/s Room 300.000
7. Visitors patient should maintain cleanliness, neatness, order, CHILDREN ROOM
security and comfort of the patient environment RSPB. 15. VIP Business 500.000
16. VIP Commerce 400.000
8. Visitors are prohibited from carrying weapons patient / fire.
17. Semi VIP 350.000
18. Class I 250.000 PERTAMINA BALIKPAPAN HOSPITAL
Jl. Jenderal Sudirman No. 1 Balikpapan
19. Class II 175.000
OTHER PROVISIONS Kalimantan Timur 76111
*) Room rate excluded meals Information : 0542 - 734020, 734021
Hospitals provide spiritual care for hospitalized patients. For further Fax. : 0542 - 736134
information, please contact the clerk or nurse care. Web : www.rspb.id
RIGHTS AND OBLIGATIONS PATIENTS RESPONSIBILITIES FOR PATIENTS KEEPERS
OF PATIENTS 1. Provide accurate and complete information about complaints sick 1. Request card Patients keepers and leave an identity card (KTP)
PERTAMINA BALIKPAPAN now, past medical history, hospitalization, medication / treatment that apply to security duty.
RIGHTS OF PATIENTS and other matters relating to the health of the patient.
HOSPITAL 2. Following the treatment plan instruction by doctors, including the
2. Patients keepers are not more than 1 (one) person.
3. Patients keepers had to wait in the waiting room that has been
instructions of nurses and other health professionals as mandated
doctor. provided, especially for patients treated at the Intensive Space
and Stroke Unit (SU).
3. Treat the hospital staff and other patients with dignity and respect
1. Obtain information about the rules and regulations of the hospital. and take no action that would interfere with the work Hospitals. 4. Patients keepers are prohibited from entering into another room.
2. Obtain information about the rights and obligations of patients. 4. Respect the privacy of others and the property of the Hospital. 5. Patients keepers are prohibited from carrying equipment bed
3. Obtain service humane, fair, honest and without discrimination. (mattresses, mats, etc.) and the use of the patient's bed.
5. Do not bring alcohol, drugs do not get approval / weapon into the
4. Obtain quality health services in accordance with professional hospital.
standards and standard operating procedures. 6. Substitution watchman patients should be reported to the nurse
6. Respect that the Hospital is a non-smoking area. Keep and Security in order to avoid things that are not desirable
5. Obtain the services effectively and efficiently so that patients
avoid physical and material damages. 7. Adhere to the visiting hours of the hospital. (in accordance with the time visiting patients).
6. Filing complaints against the quality of services obtained. 8. Leave valuables at home and carry only the items that are 7. Patients keepers are prohibited from smoking, taking drugs and
7. Choosing doctors and nursing class in accordance with her important during a stay in hospital. alcohol, to bring food or drinks that stimulate smell (like fruit
wishes and regulations of the hospital. 9. Ensure that the financial obligation on the care of patients met as durian) within the Hospital.
8. 8. Ask for a consultation about her illness to another physician hospital policy.
8. Patients keepers are prohibited from carrying weapons / fire.
who has a Permit Practice (SIP) both inside and outside the 10. Be responsible for their own actions if they refuse treatment or
hospital. doctor's advice. 9. Patients keepers are prohibited from creating noise and do
9. Getting the privacy and confidentiality of the illness, including immoral and must not interfere with the safety and comfort of
medical data. CONDUCT PATIENT, THE COACH AND VISITORS OF patients the hospital environment. Pertamina Balikpapan Hospital.
10. Received information that includes diagnosis and procedures of PATIENTS
PERTAMINA BALIKPAPAN HOSPITAL 10. Patients keepers should maintain cleanliness, neatness and order
medical action, the purpose of medical action, action alternatives,
environment Pertamina Balikpapan Hospital.
risks and complications that may occur and prognosis of the
actions taken and the approximate cost of treatment. FOR PATIENTS 11. Patients keepers are prohibited from carrying / using electrical
11. Giving approval or reject the actions carried out by health appliances such as irons, hair dryers, cookers, etc., in order to
personnel against the disease. 1. Patients are prohibited from carrying valuables. Parties Hospital is prevent fire.
12. Accompanied by his family in a critical condition. not responsible for lost goods included replacement. 12. Patients keepers may assign items Hospital.
13. Run the appropriate religious worship and belief espoused for it
does not disturb other patients. 13. Patients keepers must be healthy physically and mentally.
2. Patients are forbidden to leave the treatment room without the
14. Obtain security and safety of himself during the hospitalization. permission of doctors and nurses. 14. Patients keepers forbidden to wash clothes in the bathroom or
15. Asking proposals, suggestions, improvements, over the treatment sink and prohibited drying clothes hospital environment.
of hospital against her. 3. Patients are prohibited from consuming food outside the 15. Patients keepers forbidden to bring valuables, the Hospital is not
16. Rejecting spiritual guidance service that is incompatible with prescribed diet. responsible for the loss of the goods included replacement.
religion and belief espoused.
17. Suing and or demanding Hospital when Hospital allegedly 4. Patients are prohibited from hanging clothes or the like in the
providing services that are not in accordance with the standards bathroom in order to maintain the neatness and comfort.
either civil or criminal.
18. Complain Hospital services are not in accordance with the

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