Maaseiah Ireland

Suite #228-6021 Yonge Street, Toronto, ON, M2M 3W2

(647) 859-7972 | maaseiahi@gmail.com

Objective

With my strong communication skills, my excellent volunteering skills, and my ambitious motive to work, I would
be a great asset at customer service jobs. I am seeking customer service jobs because I like assisting customers
with their needs and helping others.

Education
September 2017 - June 2017 | Virtual Learning School - Trillium Lake Schoolboard
I am working towards obtaining my OSSD
Toronto, ON

Extra-Curricular
March 2017 - Present | Movie Club
Teacher's Assistant - Sent emails to students, posted information in movie club; directed posts, created
forms, instructed meetings/conferences
March 2017 - Present | Book and Literature Club
Student Moderator - Created and edited book related posts, moderated discussion comments and posts
March 2017 - Present | The Debate Club
Participated and won in numerous debates, communicated frequently in discussing debate matters,
assisted other students in debating, have a good attendance in debate meetings
March 2017 - Present | The Sports Club
Participated in the chat, talked about different sports; discussed sport matters, communicated with others
regularly
March 2017 - Present | Student Support Group
Solely complemented and congratulated by the teacher numerous times on answers and replies,
participated during meetings and communicated frequently, told by teacher one of the main students who
has a clear understanding on the information discussed in meetings
March 2017 - Present | The Writing Club
Participated in meeting communication, attended meetings frequently, completed practice assignments
handed out, took notes during lectures

Volunteer Experience
January 2014 - Present | Organic Beaut Collections, Inc.
Customer Service Specialist | Toronto, ON
Distribute flyers
Set up cameras for video production
Lift and move heavy boxes and furniture
Set up products, and tables etc. for vending events
 Set up cameras for video production
Lift and move heavy boxes and furniture
January 2012 - Present | Babysitting
Babysat for family members, friends, and colleagues etc.
For a couple of days, the longest usually afternoon to next afternoon or night
June 2014 - Present | Tutoring
Basic ESL teaching for younger kids
Taught and assisted others how to read and write Arabic

Skills and Abilities

Good Analytical skills and the Ability to work autonomously with a sense of responsibility and strong work
ethic skills
Great leadership and management and decision-making skills
Positive attitude and behavior towards customer and employees and reliability skills,
Ability to problem solve and resolve conflicts
Effective organizational, critical thinking, and time management skills with the ability to manage multiple
deadlines and work well under tight timelines
Proven ability to work independently and/or work co-operatively within a team setting
Proficient in computer software such as Microsoft Office Applications including word processing,
spreadsheets, e-mail, internet search and web applications

Achievements
November 2016 | H.S.S.A.A. Championship
Highschool Football Gr 9-10 - Won national championships - tier 3 - total wins and losses of the season 8 - 0

Certifications
January 2016 | Arabic Language Reading & Writing Certificate Level 1-2

Hobbies and Interests

Working out and exercising and Football, Soccer, Table Tennis, Track Field; sports in general and jogging
Designing or building or fixing tools or innovating items when needed
Assisting others with technical issues
Lifting or moving heavy furniture

References
References Available Upon Request