Procedure for installing and configuring VPN (Forticlient) New version

for accessing SAP

a) Please uninstall the existing old version of Foriclient from your PC.
b) Restart your PC
c) Then install the new version of forticlient downloaded from the Internet , available on
the below link.
http://forticlient.com/downloads/FortiClientOnlineInstaller.exe

Configuring FortiClient VPN

Click on Add New connection from the settings button as shown below.
Select IPSEC VPN tab
Configure the parameters for new vpn connection as shown below.

Configure the values:

Connection name: AD_USER (optional can keep any)
Type: select IPsec VPN
Description: optional (can put anything)
Remote gateway: vpn.powergrid.in
Authentication Method: Select Pre-shared-Key
Pre-shared-key: RUPANTAR
Authentication: keep default ie Prompt on Login

Click Advanced settings

Click VPN settings

Select the Mode as Aggressive and options as Mode config

Click on Phase-1
Enter Local ID as 3 and also uncheck the Dead Peer Detection

verify the phase1 IKE proposal seeting are matching with shown in the figure above.

On the Phase 2
Keep the default settings and just verify the phase2 IKE proposal seeting are matching with shown
in the figure above.

Then click on Close button.

Then enter your User name and password in the main login screen
User name and password will be your AD credentials ( username : 600xxxxx,
password : AD password- The password which you used to login to Powergrid
website-Intranet).
Troubleshooting:
1. Even after configuring the VPN client and you are not able to connect to VPN, check your
windows firewall is OFF or not.
2. Further check , you are able to ping vpn.powergrid.in from the command prompt and
there should not be packet loss or excessive delay (more than 150ms for ping response)

3. If issue still persists then change the remote gateway to 103.7.128.146 and try again.

4. Ensure your employee number is registered for VPN-AD at ERP Manesar.

 If you are using VPN for the first time, please get your employee id registered at ERP
Manesar. To register you need to call at ERP Help desk (Call @ 0124 286 3450/3431)

Still if you are not able to connect, then

Please call for any further assistance Corporate ERP-Network team

Manesar Contact Number: 0124 2863450

Gurgaon Contact Number: 0124 2822094