Automation Sentinel
Control Technologies
Freelance Life Cycle Parts Services
ABB, as a world-leading engineering company, is committed
to providing support and services in order to minimize
customers downtime. To ensure the best possible acces-
sibility and continuous trouble-free operation, we provide
cost efficient spare parts and services for your automation
system.
ABB offers a comprehensive range of spare parts with short
lead times, which considerably help minimize downtime when
a failure occurs. In addition, preventive maintenance kits are
available thereby making it possible to plan maintenance in
advance. This maximizes availability and increases maintenance
performance.
Whether your need is to repair a broken part or purchase a
spare part, our services lead to cost efficient maintenance.
ABB is highly qualified and provides a wide range of technical
knowledge and support. Therefore, we ensure that our
customers receive the best possible return on their assets
throughout the entire product life cycle.
The Product Life Cycle
The life cycle management model is a four-phase life cycle-
plan: Active, Classic, Limited and Obsolete.
The product is during its lifetime transferred from the Active
to the Classic phase followed by the Limited and finally the
Obsolete phase. A product is in the Active phase as long as
it is actively sold and marketed.
Spare Parts availability is secured in the phases Active,
Classic and Limited. New Spare Parts are actively manufac-
tured in the Active and Classic phases. In the Limited phase,
stocked parts can be complemented with other Spare Parts
Services, such as the Parts Repair Service and the Parts
Refurbishment Service. Spare Parts are supported for a period
of 10 years from time when the product enters the Classic
phase. When the product reaches the Obsolete phase the
spare parts availability can no longer be guaranteed.
Upon individual customer request, ABB can offer Extended
Life Cycle Support agreements to meet individual customer
needs for Spare Parts Services beyond the standard product
lifecycle commitment. The Extended Lifecycle Support agree-
ments can include Parts, Parts Repair Services and Refurbished
Parts Services during the product Life Cycle.
In each Life Cycle phase ABB commits to supply, support and
service delivered products to meet customers expectation
throughout the product lifetime.
Business Online
You can access information about our comprehensive range
of spare parts and services, and the stock available, at any
time using the Business Online tool at www.abb.com. All local
ABB offices are ready to assist you with ordering the spare
parts listed in Business online. If the spare part you are look-
ing for is not listed in Business online, the local ABB office can
provide information about pricing and availability of the re-
quested item
Emergency Parts Service
Spare parts availability is critical to on-going operations. ABB
maintains a complete stock of certified ABB parts to ensure
availability.
For emergency replacement parts, our logistics personnel and
partners are available 24 hours/day to provide immediate
response to your emergency parts request.
Spare Parts Service
Not all parts orders are for urgent use, but rather for stock
replenishment after a maintenance activity or a repair. In these
cases we offer a lower cost option to emergency delivery. It
provides the same high quality parts and 24 hours/day ordering
process, through Business online.
Refurbished Parts Service
Refurbishment services provide a cost effective alternative
to purchasing new modules. Our repair network provides
refurbishment services that meet the original equipment
specifications and the current component standards.
Parts Repair Service
Our repair network provides repairs that meet original equipment
specifications. Our world-class turnaround time for repairs is
typically less than two weeks and a Repair Report is included
in every return shipment.
Parts Exchange Service
The Parts Exchange Service meets our customers need to
minimize cost and maximize the value of their investments in
ABB equipment. Parts under this service can be refurbished
or new depending on availability.
Parts Test Service
The purpose of the Parts Test Service is only to determine the
status of parts, and only answer one simple question Does
it work and meet the original specifications? A Test Report is
always included with the unit.
Preventive Maintenance Kits Our pre-specified easy-to-order kits consist of genuine ABB
The most cost efficient way to manage maintenance is to use spare parts that are necessary for a specific scheduled main-
preventive maintenance, which ensures that the equipment is tenance. These cost efficient kits have a lower price when
serviced before a breakdown actually occurs. compared to the price of individual spare parts.

Available Life Cycle Parts Services of AC 800F

Refurbished Parts Service

Emergency Parts Service

Parts Exchange Service

Parts Repair Service
Spare Parts Service

Parts Test Service

Non-Active since

3BDD017245 EN B
Status

Product
AC 800F Base Units (CPU) Active/Classic X X X X X
Power Supply Modules Active X X X
Ethernet Interface Modules 2011 Active/Classic X X X X X
Fieldbus Interface Modules Active X X X X X
Battery Modules Active X X
Accessories Active X X

Available Life Cycle Parts Services of AC 700F

Refurbished Parts Service
Emergency Parts Service

Parts Exchange Service

Parts Repair Service
Spare Parts Service

Parts Test Service

Non-Active since

Status

Product
AC 700F CPU Modules Active X X X X
Power Supply Modules Active X X X
Fieldbus Interface Modules Active X X
I/O Modules Active X X X
Accessories Active X X

Available Life Cycle Parts Services of Rack Based Components

Refurbished Parts Service
Emergency Parts Service

Parts Exchange Service

Parts Repair Service
Spare Parts Service

Parts Test Service

Non-Active since

Status

Product
CPU Modules 2006 Limited X X X X X X
Link Modules 2010 Classic X X X X X X
I/O Modules 2010 Classic/Limited X X X X X X
Rack 2010 Classic X X X
Accessories 2010 Classic X X

X = Available
For products with Obsolete status, the lack of availability of components may render
For more information and contacts:
the specified services as not available. Therefore, the services for these products are Product information and local contacts can be found
on request.
on the web at www.abb.com/controlsystems
or at http://online.abb.com