Narrative Report

INTERNATIONAL SCHOOL OF ASIA AND THE PACIFIC
Alimannao Hills, Peablanca, Cagayan
TABLE OF CONTENTS
I. CHAPTER I
A. Table of Contents
B. Acknowledgement
C. Dedication
D. Introduction
E. Objective of the Training
II. CHAPTER II
F. Title Page ( National Practicum )
G. Company Profile
1. History
2. Mission
3. Vision
4. Corporate Values
5. Programs
6. Services
7. Office Location/Map
8. Organizational Chart
H. Policies and Procedures
1. Code of Offenses
2. Offenses and Corresponding Penalties
I. Discussions of Findings
1. e-MEDICard
2. Online Consultation
3. Search for Accredited Health Providers
4. Online Membership
J. Analysis
K. Recommendation
L. Work Experience
Bachelor of Science in Information Technology

M. Conclusion
N. Documentations
III. CHAPTER III
O. Title Page (Local Practicum)
P. Company Profile
1. Mission
2. Vision
3. Coverage
4. Benefits & Services
5. Service Privileges
6. Organization
7. Office Location/Map
Q. Policies and Procedures
R. Discussions of Findings
1. Loans
2. Claims and Benefits
3. Life Insurance
4. Retirement
5. Separation
6. Disability Benefits
7. Unemployment
8. Funeral Benefit
9. Survivorship
10. Eligibility and Benefit
S. Analysis
T. Work Experiences
U. Recommendation
V. Conclusion

CHAPTER I
ACKNOWLEDGEMENT
My success couldnt turn into reality without this following person who
with all their help to me in different ways. Above all, to our Almighty God for all
His unending blessings and guidance He showered upon me for the past, for
today, and for the future.
To the Government Service Insurance System Tuguegarao Branch and

MEDICard Philippines Inc. for their support and for the permission to render my
OJT to their respective offices.
To Sir Aris Bangayan and Maam Florida Pulido, our OJT adviser, for their
unending support and advises during many trials when I had my Local and
National On-the-Job Training.
Most especially to my beloved parents whom with all their best faces, the
hardship of working hard just for me to educate, this example of my success is a
great chance that I will step the victory of my life. We should keep up the good
work and thereafter when I should be pursuing my respective endeavor
profession and occupation in the year ahead.
To all my co-trainees for they became my inspirations in order to strive

and pursue with my training.

DEDICATION
Despite of the many efforts, trials and hardships exerted during my

training, I would like to dedicate all my accomplishments and success to our
Almighty God for His many blessings showered upon me , to my loving parents
for their moral and financial supports, to GSIS Tuguegarao Branch Family and
MEDICard PHILIPPINES INC. for giving me the chance to share and dedicate my
ideas and learning I earned in school, to the International School of Asia and the
Pacific as my very foundation in molding my abilities and knowledge in relation
to office and computer works, to my co-trainees who became part of my daily
activities in my on-the-job training, to my board mates and friends who were
always there to gave me their comforting words and advises to work hard and
better.

INTRODUCTION
Internship or on the job training is one way by which we students are

given an opportunity to apply the theories and computations that we have
learned from school. It also helps us to obtain applicable knowledge and skills by
performing in actual work setting. Colleges and universities require their students
to undergo such training within a specific number of hours as part of the
curriculum.
For us students, an OJT or internship program provides opportunities to

go through the actual methodologies of a specific job using the real tools,
equipments, and documents. In effect, the workplace becomes a development
venue for us student trainee to learn more about our chosen field and practice
what we have learn from academy.
On the other hand, a valuable OJT program also profits the companies
who accept trainees. First OJT or intern provides extra manpower for a less
significant labor cost than a regular employee. Most of them are all eager to
learn the ropes so chances are high that they will cooperate.
Employers can use this internship strategy as method in recruiting

employees. Since the trainer or supervisor can follow the trainees progress, he
can gauge based on performance, behavior and attitude if the trainee will make
good recruit after the completion of his internship.
We trainees can bring fresh ideas into the organization. Given the
opportunity to converse our minds freely and without fear, we maybe able to
contribute significantly in brainstorming sessions or research and eventually help
improve the organizations productivity. While training the interns, employers are

in fact also teach their employees to guide the trainees by stretching their
patience, develop teaching skills and make them more sensitive to the needs and
mind set of the younger generation. The course of supervision also teaches them
how to share what they know and be receptive to questions. Hence, the
internship also becomes an avenue in training for future managers of the
company.
Accepting on-the-job trainees can truly be beneficial not only to the

trainees but also to the companies that provide opportunities for this type of
learning. There is wisdom in the front lines. Such training can be investment that
we will be valuable to the company later on. This is also why us trainees should
take our internship seriously as it can become a powerful tool and possibly even
a source of recommendation when they take that big lift from being students to
career professionals.

OBJECTIVES OF THE TRAINING
Acquire new knowledge and skills required in the practice of their

profession.
Discover God-given potentials, physically, mentally, morally and
emotionally through familiarization of actual office practices and
protocols.
Experience and understand the operation of their field of specialization
in preparation for them to face the world.

NATIONAL PRACTICUM
MEDICard Philippines Inc.
Presented to the
College of Information Technology
International School of Asia and the Pacific
In Partial Fulfillment
Of the Requirements for the Degree
Submitted by:
DARIUS D. BONGGAWEN
BSIT IV- Batch 2010
Submitted to:
ARIS T. BANGAYAN
IT OJT Coordinator

CHAPTER II
COMPANY PROFILE
History
In 1987, a group of eminent physicians from the most distinguished
medical centers in the country, concerned at the ability of working people to pay
for much needed quality health care, consolidated their resources together to put
up MEDICard Philippines, Inc. MEDICard is a pioneer in the industry. The owners
have been in the health care service for years.
The country had suffered badly during the waning years of Marcos rule.
Health costs were rising, but incomes were falling. Even middle income families
were finding difficulty in putting money for emergencies. Thus, if sickness
occurred the necessary funds were just not available to receive treatment and
pay for medicines. MEDICard was born out of a desperate need.
One of the founders, who was to become the first president, Dr. Nicanor
D. Montoya M.D., held a very simple philosophy. It was that if a person could
just put away P3.00 per day, (not a large sum, even then), he could afford
hospitalization.
From this premise, MEDICard was created. An organization was formed,

MEDICard (Philippines) Inc., that would provide quality comprehensive health
care services to a large number of Filipinos, at a cost that they could afford.
Just one year later, operating from the 9th floor, Sagittarius Building, H.V.
dela Costa Street, Salcedo Village, Makati City, the company commenced
marketing the scheme. Recruitment of members was slow at first until it was

realized that more could be reached more quickly by enlisting companies who
were large employers. The advantages of this scheme to all participants were so
obvious that the marketing strategy was immediately successful.
By 1990, the success of the scheme enforced the opening of further

offices in Cagayan de Oro, Cebu and Davao City. These offices were tasked with
the coordination of accredited providers and giving assistance to members. The
expansion of the Company meant continual updating of systems and procedures.
The founders and operating officers being mainly from the medical
profession have given MEDICard a uniqueness that is difficult to be matched by
other organizations that offer medical insurance. Being of the profession, more
attention is given to the service than the finances. Investment is constantly being
made to make quality health care services available to its ever-growing
membership throughout the country. It is the dedication to good health and
services as envisioned by the founding doctors that has made MEDICard a
company whose members can always rely on.
Since its inception, the concept of service-oriented total health care has
been the molding ideal of MEDICard. The competition is vast, and the benefits
being offered by the competitors are tempting. However, MEDICard has taken
the lead in providing innovative and productive ideas that cut down the cost of
health maintenance without compromising its quality. And our predominantly
corporate- based clientele totaling about 300,000 members from more than 1700
companies can attest to the quality of service afforded to them by our network of
more than 240 hospitals and approximately 3000 doctors and dentists
nationwide.
MEDICard is a Health Maintenance Organization that provides a

comprehensive health care program for its members. This includes emergency
care, hospital confinement, preventive health care, dental care and out-patient
consultation services.
MEDICard is not an insurance company because unlike an insurance

company where you pay your bills for reimbursement later, MEDICard
guarantees all your medical expenses, including that all-important hospital
deposit. Then you need not worry about money. All you need is your MEDICard
ID. Today, with a total of more than 448,000 members, MEDICard Philippines,
Inc. is associated with over 8,000 accredited doctor, specialists and dentists,
operating out of over 300 hospitals and clinics nationwide. Operating 24 hours
each and every day, MEDICard Philippines, Inc. provides a quality healthcare
service to all its members.
Mission
We are a Health Maintenance Organization that commits to provide the

best quality health care service through total customer satisfaction to our
members and to contribute to the well-being of the society that we serve. To
achieve this, we will:
Assure the highest standard of service at all times;

Come up with programs that will improve relations with clients and further
expand membership base; Be forward-looking in our decisions and actions
in order to continuously improve our technology, systems and facilities;
Give support to our affiliated medical network and suppliers by ensuring a
mutually beneficial business relationship;

Provide fair opportunities for professional growth and development and an

environment conducive to employees and s ales forces productivity,
efficiency and work gratification; and
Give our shareholders a fair return on their investment.
Vision
We will be the most sought after Health Maintenance Organization

because of our reputation for unequaled service excellence.
Corporate Values
COMMITMENT - We will be responsible in the performance of our assigned

tasks as we dedicate ourselves to the vision and mission of the company.
INTEGRITY - We are committed to uphold ourselves to the principles of

honesty and transparency in all our actions.
SERVICE ORIENTED - We are committed to assure our customers the highest

quality of service at all times to satisfy their requirements and strive to exceed
their expectations.
TEAMWORK - We are committed to work as one family to achieve our common

goal in the spirit of cooperation, mutual respect and trust.
INNOVATION We are committed to continuously develop and apply new

systems and technologies that best serve the organizations goal in order to meet
the demands of the changing times.
Programs

1. Individual and Family Program
MEMBERSHIP ELIGIBILITY
Principal Member:
Any person at least 18 years old and up to 60 years old.
Qualified Dependent Member:
1. For Married Principal Members
The legal spouse up to 60 years old
Legitimate and/or legally adopted children 90 days and up to 21 years of
age who are not gainfully employed and living under the same roof as the
principal member.
2. For Single Principal Members

Parents up to age 60, unemployed and dependent on the principal
member.
Brothers and sisters 90 days old and up to age 21 who are not gainfully
employed and are living under the same roof as the principal member.
Note: The choice of enrolling dependents must follow a hierarchy. This means
that the spouse first must be enrolled followed by the eldest child, second child
and so on for principal member. For single, the parents must be enrolled first
followed by the eldest brother/sister and so on.
Deadline for enrolment of dependents:
For dependents who meet the eligibility requirements within the agreement
period -30 days form the date dependent become eligible for membership.
(copy of birth certificate or marriage contract must be submitted)
Any additional dependents other than the above can be enrolled upon the
renewal of agreement.

After the lapse of the period specified above, MEDICard will no longer
receive, evaluate and accept any designation or application to be a qualified
dependent from any PRINCIPAL MEMBER.
New enrollees who are approaching age of ineligibility must be enrolled at

least six (6) months counting from the date of effectivity up to the date that the
enrollees become ineligible for them to be accepted as members. All pre-existing
condition/ dreaded disease limits will be computed on a prorated basis (i.e. If
age of eligibility is up to 60 years old, only who are 60 years and 6 months old
and younger will be accepted for membership). Renewing members who will
become age eligible within the next renewal agreement year will be allowed to
renew regardless of the remaining months that the member will remain eligible.
However, pre-existing conditions/dreaded disease limits will be computed on a
prorated basis (i.e. If age of eligibility is up to 60 years old. A renewing member
who is 60 years and 9 months old will still be renewed but pre-existing condition/
dreaded disease limits will be computed based on the following formula: (Total
months that member remains eligible/12) x PEC/DD limit = Pro-rated Limit
In relation to his dependents, the MEMBER shall be known as the PRINCIPAL and
he shall be deemed to have undertaken to comply with all the requirements and
obligations of individual regular membership under this MMA on behalf of said
dependent/s, particularly the payment of all the required fees, dues and charges.
2. Group & Corporate Program

MEMBERSHIP ELIGIBILITY
Group Program
With 5 to 10 principal members of legal age, 18 up to 60 years old.
Corporate Program
With at least 11 principal members of legal age, 18 up to 60 years old.

3. VIP Program
EMERGENCY CARE IN NON- ACCREDITED HOSPITAL
When a member is ain immediate danger of losing a limb, eye or other
parts of the body or is in severe pain that requires immediate relief and enters a
non MEDICard accredited hospital for treatment, MEDICard agrees to reimburse
only eighty percent (80%) of the total hospital bills inclusive of professional fees
and based on relative values for MEDICard accredited hospitals, but not to
exceed the amount of P60, 000.00.
Services
1. Hospital HealthCare
MEMBERSHIP BENEFITS AND PRIVELEGES
1. The following no charge hospitalization (In-Patient) services will
apply when MEDICARD physicians prescribe the hospitalization of
members in any MEDICARD Hospitals or MEDICARD centers:
o No deposit upon admission
o Room & Board according to type of enrollment
o Use of operating theater and Recovery Room
o Services of MEDICard specialist like anaesthesiologists, internists,

surgeons, etc.
o Services and medications for general/spinal anaesthesia or other

forms of anaesthesia deemed necessary for a surgical procedure.
o Fresh whole blood transfusions and intravenous fluids
o X-ray and Laboratory examinations

o Administered medicines
o Dressings, plaster casts, sutures and other items directly related to

the medical management of the patient
o ICU confinements, Chemotherapy, Radiotherapy, and Dialysis are

covered subject to maximum limits and pre-existing conditions
coverage
o Modern therapeutic modalities and interventional surgical

procedures such as, but not limited to laparoscopic surgery and
lithotripsy, are covered up to P20,000 each per years subject to the
pre-existing conditions coverage
o CT Scan, MRI and ultrasound are covered up to P50,000 each per

member per year subject to the pre-existing conditions coverage
(inclusive of room and board, operating room charges, professional
fees and other incidental expenses relative to the procedure):
o The following complex diagnostic examinations and the therapeutic

procedures shall be covered up to P5,000.00 each per member per
year subject to the pre-existing conditions coverage (inclusive of
room and board, operating room charges , professional fees and
other incidental expenses relative to the procedure):
1. Angiography (e.g. coronary, cerebral, retinal, pulmonary, GI,

etc.)
2. Pulmonary perfusion scan
3. Tests involving use of Nuclear Technologies (e.g.

Radionuclide Ventriculography/ Thalium stress testing/
Radionucide/ Thyroid scan, etc). nuclear technologies such

as Pyrosphosphate Scintioraphy, Positron Emission

Tomography, Radio Isotope Scanning, etc.)
4. Electromyogrphy. Nerve Conduction Velocity Studies
5. 24-Hour Holter Monitoring, 2-D Echo and Doppler
6. Treadmill Stress Test
7. Myelogram
8. Endoscopy uncluding one of video
9. Orthopedic Arthroscopy
10. Adrecortical Function (e.g. Primary Aldosterinism, Cushing

Disease)
11. Plasma/Urinary Cortisol, Plasma Aldosterone, etc.
12. Mammography (breast cancer) and Sonomammogram
13. Bone densitometry scan (Dexascan)
14. Anti-nuclear antibody (ANA), C-Reactive protein (Rheumatic

and its complications), Lupus cell exam
15. Laboratory/ancillary services for conditions whose

pathogenesis or subsequent clinical improvement is not yet
fully established in Medical Science.
16. Mew modalities and/or diagnostic treatment procedures for

conditions with established etiologies and its use is only as
alternative to the conventional methods.
17. Genetic/Immunologic studies
18. Radioactive Iodine Therapy
o Assistance in administrative requirements through the liaisons

officers

o All other items related to the management of the case
Note: Above limits are inclusive of room and board, operating room charges,
professional fees and other incidental expenses relative to the procedure.
2. Non-emergency confinement or surgery (elective cases) shall be subject

to prior review and approval by the MEDICard review board. MEDICard
reserves the right to direct the members to other physicians or specialist
for further opinions as needed so as to protect the interest of both the
member and MEDICard.
3. In case a member is simultaneously covered under more than one

corporate or group health maintenance agreements with MEDICard, the
premiums for which are paid by the members employer and/or principal,
the member, on a per confinement basis, shall only avail of the benefits
accruing from one agreement. The member must choose which
agreement will apply and his confinement will be governed by the terms
and conditions and the limits of the agreement of his choice. The
provision is without prejudice to the members availment of the benefits
under another agreement which may apply for other confinements.
4. The maximum benefit limit shall be inclusive of consultations, diagnostic

procedures, and hospitalization.
5. Hospitalization or in-patient coverage of a member will depend on his/her

final diagnosis. All diagnostic procedures will depend on his/her final
diagnosis. All diagnostic procedures will only be covered if results are
within inclusions of this Agreement.
6. For confinements and availments in Makati Medical Center which has a

blanket authority policy, all disapproved charges and excess in limits shall
be settled directly with the hospital upon exhaustion of limit. Failure of

patient to settle the excess bills shall necessitate MEDICard to bill the
MEMBER with corresponding 20% service fee and payable within ten (10)
working days from receipt of billing.
7. Effective Feb. 6, 2001 Makati Medical Center (MMC) will only

accommodate HMO patients enrolled under Plan 1100 or Small Private
and up. Plans below 1100 or Ward and Semi-Private will no longer be
applicable to the said hospital.
2. Out-Patient HealthCare
MEMBERSHIP BENEFITS AND ELIGIBILITY

1. The following Out-Patient Services will be provided to members in any
MEDICARD accredited hospital:
o Referral to specialist
o Regular Consultations and treatments (except prescribed

medicines)
o Eye, Ear, Nose and Throat treatment
o X-ray and laboratory examinations prescribed by MEDICARD

physician.
2. The member can go directly to the primary physician of any accredited

hospital or at the Head Office clinic for out-patient consultation during
regular clinic hours. The primary physician will request for laboratory or
diagnostic examinations or refer the member to a specialist. The member
may avail of services from any accredited hospital of his choice.
3. Emergency HealthCare
MEMBERSHIP BENEFITS AND PRIVILEGES

1. When the member is under Emergency Case and ends up at the

emergency room of MEDICARD Accredited Hospitals or MEDICARD
centers, the following are provided free of charge:
o Doctors services
o Medicines used during treatment or for immediate relief
o Oxygen and intravenous fluids
o Dressings, casts, and sutures
o Laboratory, X-ray and other diagnostic examinations directly related

to the emergency management of the patient.
2. EMERGENCY CARE IN NON-MEDICARD Accredited Hospitals
1. When a member is in immediate danger of losing a limb, eye or other

parts of the body or is in severe pain that requires immediate relief
and enters a non-MEDICARD accredited hospital for treatment,
MEDICARD agrees to reimburse only (80%) of the total hospital bills
inclusive of professional fees and base on relative values for
MEDICARD accredited hospitals, but not to exceed the amount of
P5,000.00.
2. MEDICARD shall pay the said amount when it is verified that

MEDICARD facilities were not used because to have done so would
entail a delay resulting in death, serious disability or significant
jeopardy to the members condition or the choice of hospital was
beyond the control of the member or the members family. Other
expenses not covered in using non-MEDICARD Accredited Hospitals for
emergency care are:
1. Follow-up care

2. Transportation to MEDICARD facility
4. Preventive HealthCare
The following no-charge Preventive Health Care Services will be provided

to members at MEDICard Head Office Clinic or at nay designated MEDICARD
Medical Service Units:
1. Annual Physical Examination (APE) to include:
o Complete Blood Count
o Urinalysis (urine examination)
o Fecalysis (stool examination)
o Chest X-ray
o Electrocardiogram (for adults age 40 and above, or if indicated)
o Pap Smear (for women age 40 and above, or if indicated)
2. Management of Health
3. Routine Immunization (except cost of vaccines)
4. Counselling on health habits, diets and Family Planning
5. Record Keeping of Medical History
5. Dental HealthCare
Members may avail of the following dental care services from any of the
accredited dental clinics:
Once a year oral prophylaxis (after having paid the annual premium)

Consultations and oral examinations
Simple tooth extractions, except surgery for impacted tooth
Temporary fillings
Gum treatment and adjustment of dentures
Recementation of loose jackets, crowns in-lays and on-lays
Treatment of mouth lesions, wounds & burns.

Office Location/Map
(Dormitory to Office)

Organizational Chart
PRESIDENT
Bachelor of ScienceEVP/GM
in Information Technology
Q.M.R Workforce Analyst
EXECUTIVE
SECRETARY
MARKETING & TREASURY MEDICAL CONTROLLER- IT AND

SALES DIVISION OPTINS & SHIP DIVISION MANAGEMENT
DIVISION SERVICES DIV. DIVISION
SALES & REVENUE MEDICAL ACCOUNTING IT

BUSINESS MANAGEMENT OPERATIONS DEPARTMENT DEPARTMENT
DEVT GROUP DEPARTMENT DEPARTMENT
CUSTOMER CLAIMS & RE- MEDICAL HUMAN UNDER-

MANAGEMENT IMBURSEMENT SERVICES RESOURCE WRITTING
GROUP DEPARTMENT DEPARTMENT DEPARTMENT DEPARTMENT
MARKETING ADMIN MALL-BASED SALES

SERVICES DEPARTMENT CLINICS CONTRACT
DEPARTMENT DEPARTMENT MGMT.
GROUP
SERVICE
ASSURANCE
GROUP
PROVIDER
RELATIONS
DEPARTMENT
POLICIES AND PROCEDURES
Code of Offenses
1. CODE A:
1st Offense Written Warning

2nd Offense 1 day suspension

3rd Offense 3 days suspension

4th Offense 5 days suspension
6th Offense Dismissal
2. CODE B:

3. CODE C:

4. CODE D:
1st Offense 10 days suspension

2nd Offense 15 days suspension
3rd Offense Dismissal
5. CODE E:
1st Offense Dismissal
Offenses and Corresponding Penalties
Sec. Classification of Offenses Code Frequency Appropraite

of Offense Penalty
1.00 ABSENCES (AWOL)
1.01 Failure to give proper notification A 1st Offense Written Warning
to immediate superior, department 2nd Offense 1 day suspension

head or HRD within the 1st 3 hours 3rd Offense 3 days suspension
for any reason an employee can 4th Offense 5 days suspension
not report for work due to 5th Offense 10 days suspension
unavoidable circumstances, 6th Offense Dismissal
appointments etc.
1.02 Accumulation of non- B 1st Offense Written Warning
consecutive unexcused or 2nd Offense 3 days suspension
unauthorized half day absences 3rd Offense 5 days suspension
in excess of 3 times in any given 4th Offense 10 days suspension
month 5th Offense Dismissal
1.03 Abandonment of work absence B 1st Offense Written Warning
for 1-2 consecutive working 2nd Offense 3 days suspension
days without prior approval from 3rd Offense 5 days suspension
immediate superior, department 4th Offense 10 days suspension
head or HRD 5th Offense Dismissal
1.04 Abandonment of work absence C 1st Offense 3 days suspension
for 3-4 consecutive working 2nd Offense 5 days suspension
days without prior approval from 3rd Offense 10 days suspension
immediate superior, department 4th Offense Dismissal
head or HRD
1.05 Abandonment of work absence E 1st Offense Dismissal
5 consecutive working days
without prior approval from
immediate superior, department
head or HRD
2.00 TARDINESS
2.01 Accumulation of tardiness in n.a 1st Offense Written Warning
excess of seventy-five (75) 2nd Offense 1 day suspension
minutes within a period of 1 3rd Offense 3 days suspension
month 4th Offense 5 days suspension
3.00 DISHONESTY
3.01 Appropriation of Company D 1st Offense 10 days suspension
property for personal benefit. 2nd Offense 15 days suspension
3rd Offense Dismissal
3.02 Embezzlement/ malversation/ E 1st Offense Dismissal
misappropriation or withholding
of company funds
3.03 Breach of management contract E 1st Offense Dismissal
3.04 Falsification, forgery and E 1st Offense Dismissal
commission of and/ or fraud in
application forms/ personnel
and/or employment records

such as but not limited to IDs,

timecards, HRD forms,
documents and other papers
required by the company.
3.05 Stealing, pilfering or attempting E 1st Offense Dismissal
to seal company and or/ other
employees/visitors/agents
property and/ or money
3.06 Substituting parts, materials and E 1st Offense Dismissal
supplies with lesser quality, or
with non-company owned items.
3.07 Obtaining or attempting to E 1st Offense Dismissal
obtain product or materials
fraudulently.
3.08 Conniving with suppliers, E 1st Offense Dismissal
creditors, clients, job applicants,
or agents for personal and or
monetary consideration to the
disadvantage of the company
3.09 Collecting wages for work not E 1st Offense Dismissal
done
3.10 Offering and/ or accepting E 1st Offense Dismissal
anything of value in exchange
for a job/work location/work
schedule/favorable condition of
employment or company
contract
3.11 Looting, conniving with or E 1st Offense Dismissal
abetting others loot company or
fellow employees property
3.12 Punching/swiping another E 1st Offense Dismissal
employees time/swipe card or
asking another to paunch/swipe
own time/swipe card
3.13 Falsification of time records E 1st Offense Dismissal
and/or failure or refusal to
punch-in/swipe-in time/swipe
card upon reporting for work
due to personal reason and/or
to immediately report to HRD on
the same day to file an
unaccounted time form; unless

on an official business trip

3.14 Giving false testimony or E 1st Offense Dismissal
committing perjury during
company investigation and other
investigation authorized by the
company
3.15 Falsification of an inducing E 1st Offense Dismissal
another employee to falsify
personnel or company records
to the disadvantage of the
company
3.16 Commission and/or attempting E 1st Offense Dismissal
to commit any act of dishonesty
similar or analogous to the
foregoing; resulting to
managements loss of trust and
confidence.
4.00 UNDESIRABLE CONDUCT
4.01 Dirty clothes, hands, long hair, A 1st Offense Written Warning
mustache/beard 2nd Offense 1 day suspension
4.02 Failure to wear prescribed A 1st Offense Written Warning
uniform, identification 2nd Offense 1 day suspension
cards/badges/dress code as 3rd Offense 3 days suspension
required 4th Offense 5 days suspension
4.03 Concealing ones affliction with D 1st Offense 10 days suspension
contagious and dangerous 2nd Offense 15 days suspension
disease 3rd Offense Dismissal
4.04 Refusal to submit to or failure D 1st Offense 10 days suspension
to abide with 2nd Offense 15 days suspension
auditing/security/hygiene 3rd Offense Dismissal
regulations in the performance
of official work
4.05 Security & safety officers D 1st Offense 10 days suspension
designated by the company in 2nd Offense 15 days suspension
the performance of lawful 3rd Offense Dismissal
orders, especially during

emergency situations
4.06 Unruly conduct as to cause B 1st Offense Written Warning
disturbance in the peace and 2nd Offense 3 days suspension
order in the company premises 3rd Offense 5 days suspension
or disrupt work or create trouble 4th Offense 10 days suspension
or confusion especially during 5th Offense Dismissal
working hours
4.07 Unsanitary acts, including but A 1st Offense Written Warning
not limited to spitting on the 2nd Offense 1 day suspension
floor, littering and gross 3rd Offense 3 days suspension
negligence in the use of toilet 4th Offense 5 days suspension
4.08 Entering any restricted area or C 1st Offense 3 days suspension
allowing unauthorized person to 2nd Offense 5 days suspension
enter and/or loiter in the 3rd Offense 10 days suspension
restricted area 4th Offense Dismissal
4.09 Taking part in gambling, lottery E 1st Offense Dismissal
or any game of chance during
working hours and within
company premises
4.10 Unauthorized installation of D 1st Offense 3 days suspension
software and/or use of 2nd Offense 5 days suspension
unlicensed or illegal software 3rd Offense 10 days suspension
and/or use of foreign 4th Offense Dismissal
diskettes/compact discs in
company owned computers
resulting to loss, damage or
expense to the company
4.11 Horse-playing, rough-housing B 1st Offense Written Warning
during working hours 2nd Offense 3 days suspension
4.12 Unauthorized disclosure of E 1st Offense Dismissal
company trade secrets or
confidential information and/or
unauthorized reading of such
4.13 Discourteous acts against D 1st Offense 10 days suspension
visitors, guest, agents, and/or 2nd Offense 15 days suspension
clients in the person or through 3rd Offense Dismissal
the phone within or outside

company premises especially

during execution of duty
4.14 Immoral/scandalous/indecent E 1st Offense Dismissal
act within company premises
4.15 Conduct of destructive criticisms E 1st Offense Dismissal
and/or making false/malicious
accusations against the
company, its products, services
and/or officers
4.16 Horse-play causing injury or D 1st Offense 10 days suspension
death to co-employee or 2nd Offense 15 days suspension
anybody within the company 3rd Offense Dismissal
premises and/or causing
destructive of company property
4.17 Conviction of any crime E 1st Offense Dismissal
committed involving moral
turpitude where the penalty
imposed is 1 month or more
4.18 Serious breach of security and E 1st Offense Dismissal
safety regulations
4.19 Moonlighting or engaging in the E 1st Offense Dismissal
activity prejudicial to companys
interest
4.20 Act of disloyalty to the company E 1st Offense Dismissal
4.21 Tampering of installations, D 1st Offense 10 days suspension
machinery or equipment or 2nd Offense 15 days suspension
other acts of vandalism on 3rd Offense Dismissal
copany properties
4.22 Unauthorized posting of bulletin B 1st Offense Written Warning
boards 2nd Offense 3 days suspension
4.23 Distributing subversive E 1st Offense Dismissal
materials, engaging in
subversive acts, espionage
and/or other similar acts inside
company premises
4.24 Bringing intoxicating drinks D 1st Offense 10 days suspension
and/or reporting for work under 2nd Offense 15 days suspension
the influence of such 3rd Offense Dismissal
4.25 Possession or use of prohibited E 1st Offense Dismissal

drugs as defined under the

Dangerous Drug Act inside the
company premises
4.26 Unauthorized possession of E 1st Offense Dismissal
firearms, explosive and/or
deadly weapons within company
premises
4.27 Failure or refusal to D 1st Offense 10 days suspension
submit/abide with the company 2nd Offense 15 days suspension
policies and procedures and/or 3rd Offense Dismissal
standard operating procedures
and other policies/special
projects being implemented by
the management in the conduct
of the companys smooth
business operation.
4.28 Spreading rumors and B 1st Offense Written Warning
falsehoods, and other acts 2nd Offense 3 days suspension
tending to besmirch/slander the 3rd Offense 5 days suspension
good name and reputation of 4th Offense 10 days suspension
persons 5th Offense Dismissal
4.29 Selling of any kind within the A 1st Offense Written Warning
companys premises, job site, 2nd Offense 1 day suspension
during working hours and while 3rd Offense 3 days suspension
in the performance of ones 4th Offense 5 days suspension
functions and responsibilities 5th Offense 10 days suspension
5.00 OFFENSE AGAINST PERSON
IN AUTHORITY AND CO-
EMPLOYEES
5.01 Challenging to fight an E 1st Offense Dismissal
immediate superior or
department head
5.02 Threatening, intimidating, E 1st Offense Dismissal
coercing or harassing a fellow
employee or anybody on
company premises at any time
5.03 Intriguing against honor or E 1st Offense Dismissal
giving false testimony during
company investigation or inquiry
under oath or not
5.04 Inflicting or attempting to inflict E 1st Offense Dismissal

bodily injury or harm during

working hours and/or inside the
company premise or anywhere
in any dispute related to ones
work or employment
5.05 Fighting that results in injury to E 1st Offense Dismissal
co-employees and/or damage to
company property
5.06 Inflicting injury to company E 1st Offense Dismissal
officials and/or others willfully or
thru negligence on company
premises
5.07 Taking the life of a company E 1st Offense Dismissal
official, employee or anybody
willfully or through negligence
on company premises at
anytime
5.08 Gross insubordination, E 1st Offense Dismissal
disrespect, discourtesy, insult or
use of foul language towards
any company official
5.09 Gross disrespect, discourtesy, E 1st Offense Dismissal
insult or use of foul language
towards superior, co-employee
or anybody within company
premises
6.00 OFFENSES AGAINST
COMPANY PROPERTY
6.01 Failure to submit report on loss C 1st Offense 3 days suspension
or damage of company 2nd Offense 5 days suspension
property, wastage of materials 3rd Offense 10 days suspension
under ones accountability 4th Offense Dismissal
6.02 Unauthorized use of company C 1st Offense 3 days suspension
materials or equipment 2nd Offense 5 days suspension
6.03 Carelessness, improper or C 1st Offense 3 days suspension

incorrect use of company tools 2nd Offense 5 days suspension
and equipments 3rd Offense 10 days suspension
6.04 Causing materials wastage due D 1st Offense 10 days suspension

to carelessness and/or 2nd Offense 15 days suspension

negligence 3rd Offense Dismissal
6.05 Defacing, altering or E 1st Offense Dismissal
unauthorized removing and/or
posting of unauthorized memos,
documents, materials, tools and
equipment resulting to its loss
and damage
6.06 Sabotage or willful damage to or E 1st Offense Dismissal
destruction of company property
6.07 Intentionally detaching, D 1st Offense 10 days suspension
removing of and/or using in- 2nd Offense 15 days suspension
operative mechanical safety 3rd Offense Dismissal
devices and/or equipment
6.08 Unauthorized disclosure of E 1st Offense Dismissal
confidential information relative
to company affairs/ business or
unauthorized reproduction of
pertinent company records,
documents, etc.
6.09 Unauthorized use of and/or D 1st Offense 10 days suspension
possession of key or similar 2nd Offense 15 days suspension
device which can open lockers, 3rd Offense Dismissal
drawers of co-employees
6.10 Operating or tinkering with D 1st Offense 10 days suspension
company machines or 2nd Offense 15 days suspension
equipment contrary to the 3rd Offense Dismissal
established operating procedure
or without consent and/or
knowledge of the authorized
supervisor or department head
and/or allowing unauthorized
person to do such activity
6.11 Gross negligence in the use and E 1st Offense Dismissal
care of company equipment,
tools, machines, and other
properties
6.12 Improper use of IT equipment B 1st Offense Written Warning
such as but not limited to 2nd Offense 3 days suspension
overwhelming amount of time 3rd Offense 5 days suspension
playing computer games, net 4th Offense 10 days suspension
surfing, sending offensive and 5th Offense Dismissal

inappropriate emails, visiting

inappropriate web sites,
downloading of pornographic
materials and computer chatting
especially but not limited to
official working hours
7.00 NEGLIGENCE OF DUTY
7.01 Reading of unauthorized 1st Offense Written Warning
materials during working time 2nd Offense 1 day suspension
A 3rd Offense 3 days suspension
7.02 Malingering B 1st Offense Written Warning
7.03 Not following SOP resulting in C 1st Offense 3 days suspension
reject/rework or prolonging 2nd Offense 5 days suspension
work time and/or negligence 3rd Offense 10 days suspension
resulting to inferior work or 4th Offense Dismissal
damage to company property
7.04 Unjustified refusal to perform D 1st Offense 10 days suspension
urgent overtime work after due 2nd Offense 15 days suspension
notice 3rd Offense Dismissal
7.05 Sleeping while on duty B 1st Offense Written Warning
7.06 Leaving the office/company D 1st Offense 10 days suspension
premise without permission 2nd Offense 15 days suspension
from proper authorities 3rd Offense Dismissal
7.07 Wasting time or loitering during 1st Offense Written Warning
working hours; not observing 2nd Offense 1 day suspension
break periods and/or A 3rd Offense 3 days suspension
extending meal breaks 4th Offense 5 days suspension
7.08 Failure or refusal to carry out D 1st Offense 10 days suspension
reasonable verbal or written job 2nd Offense 15 days suspension

instructions/company and/or 3rd Offense Dismissal

department policies and
procedures and/or refusal to
accept reasonable assigned
work shifts or assigned work
location
7.09 Frequently receiving visitors or 1st Offense Written Warning
receiving telephone calls during 2nd Offense 1 day suspension
working hours or personal A 3rd Offense 3 days suspension
business 4th Offense 5 days suspension
8.00 VIOLATION OF SAFETY
REGULATIONS
8.01 Failure to wear prescribed C 1st Offense 3 days suspension
protective and safety equipment 2nd Offense 5 days suspension
in the performance of duties 3rd Offense 10 days suspension
( for clinic, laboratory and/or x- 4th Offense Dismissal
ray personnel)
8.02 Throwing flammable C 1st Offense 3 days suspension
materials/liquid or lighted 2nd Offense 5 days suspension
cigarettes into plastic trash cans 3rd Offense 10 days suspension
or non-designated containers 4th Offense Dismissal
8.03 Smoking in no-smoking area B 1st Offense Written Warning

or where inflammable materials 2nd Offense 3 days suspension
or effects may be found 3rd Offense 5 days suspension
8.04 Intentionally C 1st Offense 3 days suspension
removing/damaging safety and 2nd Offense 5 days suspension
hygiene signs without prior 3rd Offense 10 days suspension
authorization 4th Offense Dismissal
8.05 Failure or refusal to follow C 1st Offense 3 days suspension
hygiene and safety regulations 2nd Offense 5 days suspension
of the company 3rd Offense 10 days suspension
8.06 Commission of any other acts C 1st Offense 3 days suspension
within company premises that 2nd Offense 5 days suspension
will endanger or tend to 3rd Offense 10 days suspension
endanger the lives of co- 4th Offense Dismissal
employees, guest and/or

company property
9.00 REPEATED
VIOLATIONS/HABITUAL
DELINQUENCY
9.01 Six (6) written warnings of 1st Offense 10 days suspension
combined disciplinary actions
within a period of one (1) year
from the first commission of
offense
9.02 Five (5) suspensions of 1st Offense 10 days suspension
combined and/or the same
disciplinary actions within a
period of 1 year from the first
commission of the offense
DISCUSSIONS OF FINDING

Based to my observations when Im on the office, these are the following

findings I encountered that seem made the office engaged in the use of modern
and advance of technologies.
1. e-MEDICard:
With e-Member Services, MEDICard members can access the following:
a. Membership Information.
b. Latest Payment Made.
c. Medical and Dental Availments.
d. Request for ID Replacement.
e. Reimbursement Status/Details.
f. Medical Exam Results. (New)
g. Laboratory Exam Results. (New)
h. Diagnostic Procedure Results. (New)
2. Online Consultation:
MEDICard Philippines Inc. now offer online consultation for active MEDICard
members.
3. Search for Accredited Providers:
In this age of specialization, SEVERAL doctors are BETTER than ONE!
A. Search for Hospitals
This function will enable you to browse MEDICards accredited hospitals with
corresponding address, contact numbers, and contact person/coordinator.

B. Search for Doctors
This function will enable you to browse MEDICards accredited doctors with
corresponding specialization, hospital affiliation, and room number.
C. Search for Dentists
This function will enable you to browse MEDICards accredited dentists with
corresponding clinic name, address, contact numbers, and clinic schedule.
4. Online Membership:
Online application or renewal of MEDICard membership. Accepts major Credit

Cards, Bancnet, and GCash.
Through the used of the cyber communication or online networking,

transaction between the company and the clients take place without any
personal dialog between the companys employees and clients. Hence, its a
great help to reduce labor cost of the company and clients time management.

ANALYSIS
Strengths of the Office:

The office offers online services like online applications or renewal of
membership, online consultation, and online search for accredited health
providers like hospitals or clinics, doctors, and dentist.
The office is equipped with CCTV cameras which are very effective in
detecting improper actions and crimes if in case, fire detectors, and fire
extinguishers.
Biometric type of log-in and log-out for employees.
Enough office supplies.
Good number of employees.
Weaknesses of the Office:

Some of the office computer units are not upgraded to the newest
technology like they still use CRT Type of monitors, DOT Matrix printers
which are very noisy, and monitors are not equipped with glass filters.
The office working area is narrow. It is like a call center booth which
employees can hardly find a space for their files and other papers.
Some air-conditions equipments are not functioning which made some
area a little hot.

WORK EXPERIENCES
First Week:
Alphabetically arranged files and removed the files of their clients that are
not updated.
Sorted files according to date, latest dates come first.
(Note): The files are owned by their clients from big companies like Meralco,
Toyota, Monde Nissin, Victoria Court, Belo Clinics, etc.
Second Week:
Groomed and punched the paper files and putted them in a folder.
Third Week:
Encoded names of companies using Microsoft Word and then I printed it.
After printing I cut the paper by company then pasted it into the folders
as label.
Kept the folders alphabetically arranged into their designated boxes in the
file room.
Fourth Week:
Encoded letters to be mailed to different companies.

Because there are some companies who did not use the name of their
mother company which is supposed to be, my trainer allowed me to
operate their system in order for me to identify the mother company of
such office.
(NOTE): My trainer holds about 100 big groups of companies or corporations.

RECOMMENDATION
A National On-the-Job training is very much different from the local one.
With all there aspects, they are different, the environment, buildings, and
especially their respective clients. I straightly recommend that National On-the-
Job training must be longer in time than local because for me getting experience
in corporate village like Makati City for only one month does not a mean of
familiarity to comply with the environments behavior and peoples activity. One
more important thing is that Metro Manila specifically Makati City is the center for
business of the country so the school should coordinated with those offices and
agencies wherein we would really see the difference between rural to urban
areas in terms of information technology which is very much significant to us as
an IT student. We should be situated in business centers where new high
technologies are seen, operated and experienced which are not really seen in the
locality.
To the office of MEDICard Philippines Inc., I recommend to widen up

working areas and set a file room for documents to be stored to avoid the over
occupancy of files in every employers booth.

CONCLUSION
Working in Makati City was really a great opportunity and experience

because it is the business center of the country. It is where you can see tall and
civilized buildings where big companies and agencies are located. For example,
MEDICard PHILIPPINES INC., which is located at the 8 th and 9th floor of The
World Center Building, is a health insurance company that holds clients from big
companies like Meralco, Victoria Court, Jaka Group of Companies, Monde Nissin,
Toyota Companies, etc.
Where in fact, my national on the-job training had thought me many things and
gave me an experience which may serve as my background on my future work
after graduation. I learned how business persons and employees dressed
themselves, how do they deal with their peers, and how do they handle
themselves and their works in their respective offices.

DOCUMENTATIONS
The frontline of MEDICard Philippines Inc.
The log-in of MEDICard Philippines Inc

The working cubicle of my boss Napoleon S. Miranda. See how files and folders
occupied and made the working area narrow.
This is me at my working area. Im organizing files alphabetically.

This was Friday when I was encoding letters. My boss told me to face the
camera so here, I look like only posing.
This was Friday again. Putting files in a folder.

LOCAL PRACTICUM
GOVERNMENT SERVICE INSURANCE SYSTEM

Tuguegarao Branch
Presented to the
College of Information Technology
International School of Asia and the Pacific
In Partial Fulfillment
Of the Requirements for the Degree
Submitted by:
DARIUS D. BONGGAWEN
BSIT IV- Batch 2010
Submitted to:
ARIS T. BANGAYAN
IT OJT Coordinator

CHAPTER III
COMPANY PROFILE
The GSIS, created by Commonwealth Act No. 186 passed on November

14, 1936 is mandated to provide and administer the following social security
benefits for government employees: compulsory life insurance, optional life
insurance, retirement benefits, disability benefits for work-related contingencies
and death benefits.
In addition, the GSIS is entrusted with the administration of the General
Insurance Fund by virtue of R.A. 656 of the Property Insurance Law. It provides
insurance coverage to assets and properties which have government insurable
interests.
Mission
We are committed to provide adequate benefits and responsive services
to all members and dependents, comprehensive protection to government
insurable interests and maximum contribution to nation building. We undertake
these in an environment whose inspired leadership and dedicated employees
promote highest quality services to our members and clients.
Vision
We envision a progressive Philippines whose public servants are secure
and proud with our adequate benefits and responsive service.
Coverage
The GSIS covers all government workers irrespective of their employment
status, except:

Members of the Judiciary and Constitutional Commissions who are

covered by separated retirement laws
Contractual employees who have no employee-employer relationship with
their agencies
Uniformed members of the Armed Forces of the Philippines and the
Philippine National Police, including the Bureau of Jail Management and
Penology and the Bureau of Fire Protection
Benefits and Services

The principal benefit package of the GSIS consists of compulsory and
optional life insurance, retirement, separation and employee's compensation
benefits.
Services and Privileges

Active GSIS members are entitled to the following loan privileges: salary,
policy, emergency and housing loans.
Organization
The governing and policy-making body of the GSIS is the Board of
Trustees, the members of which are appointed by the President of the
Philippines.
The GSIS workforce consists of 3,104 employees, 52% of whom are in the Head
Office while the remaining 48% are in the Branches. To date, there are 40
branches and 78 satellite offices nationwide. It is envisioned that the System's
service network will continue to increase as the institution is committed to
provide branch offices in every province where there exists a minimum of 15,000
active members.

Office Location/Map
GSIS Tuguagarao Branch is located at Carig Sur, Tuguegarao City, Cagayan.

POLICIES AND PROCEDURES
The office is currently revising their policies and procedures so I and my co-
trainees were not given any written documentations. Beside, what I am going to
enumerate are the rules and regulations that that the Division Chief have
oriented to us during our first day of the OJT:
1. Prescribed and complete OJT uniform by the school must be wear on

Monday to Thursday while in the office.
2. Identification Card as well must be pinned while inside the office
premises.
3. Wearing of t-shirts and slippers during Friday is not allowed. Formal
business attire must be observed.
4. Observation of break time is every 10:00 to 10:15 AM and 3:00 to 3:15
PM only. Employees including trainees are not allowed to exceed within
that time. Launch break is also only on 12:00 to 1:00 PM.
5. Attendance is based on the timecard by using the Bundy clock and
timecards must not be brought home or any outside the office premises.
6. Rendering work overtime is only allowed only if with a presence of a
supervisor. Limit of work overtime is only until 7:30 in the evening.
7. Entertaining of clients and/or staying in the frontline area are not allowed
unless authorized by a superior.

DISCUSSIONS OF FINDINGS
As of to my observations, the agency do not offer life insurance benefits

only as I understand by its agency name. Through research findings, these are
the following programs and grants that the agency offers to all of its members,
specifically to all government employees:
1. Loans
Aside from the regular life insurance benefits, the GSIS also grants service
loans to its active members. These are: consolidated, policy and cash advance
loans, Bahay Ko (My House) Housing Program and Socialized/Special housing
loans. To help retirees cope with the increasing cost of living, the Pension Loan
program was conceived. The program is available to old-age or disability
pensioners under R.A. 660, P.D. 1146 or R.A. 8291.
2. Claims and Benefits

Working for the government and being a GSIS member has its rewards.
Since you are devoting so much to serve the public, GSIS is making sure that
you get all the benefits you deserve.
3. Life Insurance
As a GSIS member, automatically enjoy life insurance benefits, providing
protection for you and your loved ones. There are two kinds of compulsory GSIS
life insurance programs: The Enhanced Life Policy (ELP) and the Life Endowment
Policy.
GSIS has an Optional Life Insurance, for added coverage:

A. Enhanced Life Policy (ELP)

Enhanced Life Policy provides cover for GSIS members who entered the
service after July 31, 2003. Members whose policies have matured will also be
covered by ELP.
B. Life Endowment Policy (LEP)

Life Endowment Policy refers to the life insurance policy issued who
entered the service prior to August 1, 2003. It also provides coverage
against death whether due to natural or accidental causes, permanent
total disability and other benefits upon maturity or separation from the
service.
C. Optional Life Insurance (OLI)

Members who want to provide more protection for themselves and their
loved ones can also get additional life insurance coverage, apart from
their existing policies.
4. Retirement
The GSIS has four retirement modes available to government employees.
Those who were in the service on or before May 31, 1977 may avail of
retirement benefits under RA 660, RA 1616, PD 1146 or RA 8291. While those
who entered government service after May 31, 1977 may avail of retirement
benefits under PD 1146 or RA 8291.
* Retirement under RA 8291

This retirement mode provides two options: The Lump-sum plus Age
Pension and the Cash payment plus Pension.
A. The retiree must have rendered at least 15 years of service and must be at
least 60 years of age upon retirement.

B. He/she must not be a permanent total disability pensioner.
* Retirement under Presidential Decree 1146

The retirement mode applicable if you have been in service after May 31, 1977
but before June 24, 1997.The retiree must have rendered at least 15 years of
service, regardless of age. If retiree is below 60 years old upon retirement,
he/she may avail of retirement benefits only upon attaining his 60th birthday.
The benefit is any of the following:
* Retirement under Republic Act 660

The retirement mode applicable if you were in the service on or before May
31, 1977.
1. The retiree's last 3 years of service prior to retirement must be continuous,
except in cases of death, disability, abolition, and phase- out of position due
to reorganization.
2. His/her appointment status must be permanent in nature.
3. He/she must meet the age and service requirements under the "Magic 87"
formula, as shown below:
4. The maximum monthly pension for those above 57 years old shall be 80% of
the Average Monthly Salary (AMS) received during the last 3 years immediately
preceding retirement. The Maximum pension for those aged 57 and below shall
be 75% of the AMS
The benefit is any one of the following:
1. Automatic Pension
Retirees below 60 years old shall be qualified to a monthly annuity
guaranteed for 5 years with the option to request for a one-year

lump sum every six months. If the retiree is still living after the 5-year
guaranteed period, he/ she shall be entitled to a monthly pension for life.
2. Initial three-year lump sum

For those who are at least 60 years old but less than 63 years on date of
retirement, the benefit is a 3-year lump sum. The subsequent two -year
lump-sum shall be paid to the retiree on his 63rd birthday. If the retiree is
still living after the 5-year guaranteed period, he shall be entitled to a
monthly pension for life.
3. Five-year lump sum

Available to those who are at least 63 years of age or over on the date of
retirement. If still living after the 5-year guaranteed period, the retiree
shall be entitled to a monthly pension for life.
* Retirement under Republic Act 1616 or Gratuity Retirement Benefit

The retirement mode applicable if you were in the service on or before May 31,
1977.
1. The retiree must have rendered at least 20 years of service regardless of
age and employment status.
2. His/her last 3 years of service prior to retirement must be continuous,

except in cases of death, disability, abolition or phase out of position due
to reorganization.
5. Disability Benefits
Disability benefits are benefits granted to a member due to the loss or

reduction in earning capacity caused by a loss or impairment of the normal
functions of the employee's physical and/or mental faculties as a result of an

injury or disease. The loss in earning capacity shall be determined on the basis of
the following:
1. The employee's actual loss of income from the usual occupation

2. The capacity to engage in any other gainful occupation because of impairment
6. Unemployment
The unemployment benefit is paid when a permanent government

employee who has paid the required 12 months integrated contributions under
RA 8291 is involuntarily separated from the service as a result of the abolition of
his office or position usually resulting from reorganization. The benefit is in the
form of monthly cash payments equivalent to 50% of the average monthly
compensation (AMC). The duration of the benefit depends on the length of
service and ranges from 2 months to a maximum of 6 months.
7. Employee Compensation
The employees' compensation benefits or disability benefits is a

compensation package for public and private sector employees and their
dependents in the event of work-related injury, sickness, disability or death. The
EC is a purely employer-based contribution benefit.
8. Funeral Benefit
Beneficiaries are entitled to a P20, 000 funeral benefit payable upon the
death of a member or old age pensioner.
Requirements:
NSO-certified copy of Death Certificate

NSO-certified copy of Marriage Contract
Affidavit of funeral expenses
Official receipt of funeral expenses with the name of the payee (if claimant is
other than the spouse)
9. Survivorship
When a member or pensioner dies, his or her beneficiaries are entitled to

cash and/or pension benefits, Beneficiaries who qualify for survivorship pension
are entitled fifty percent (50%) of the basic monthly pension of the member or
pensioner.
10. Eligibility and benefits
Those qualified to receive survivorship benefits and the benefits they will
receive shall be the following:
(1) The survivors of deceased members who have been in the service
for 15 years or more of creditable service
(2) The survivors of deceased members who have less than 15 years of
creditable service
For those who died with the status of an inactive member and was less
than 60 years old at time of death, the cash payment/benefit shall be an amount
equivalent to 100% of the average monthly compensation for every year of
creditable service, but not less than P12,000. The deceased member must have
had at least 3 years of creditable service.

ANALYSIS
Strength of the Office

Implementation of the correct legal procedures in every transaction to be
made.
Provides frontline assistance and service to clients.
Presence of G-WAPs Kiosks in the office and other neighborhood
provinces in order for clients to check their membership status
straightforwardly.
Spacious working area for employees to work comfortable.
Proper storage of files and documents which make pull-outing easily.
Weaknesses of the Office

Some employees are not totally computer literate.
They lack familiarity on other computer applications.
The office is online connected to main office for transactions but
sometimes the network got offline which made clients transactions
extended and postponed.
Malfunctions of air some conditioners.
Lack of office supplies and equipments.

WORK EXPERIENCES
March 23 April 3, 2009

It was the first two (2) weeks of my Local OJT and as a usual deed of the
office, I and my co-trainees, both my classmates and students from University of
Saint Louis Tuguegarao, were given a short orientation and after that, we were
given a work as one. One by one, we opened old folders containing files of
pensioners (dead or still alive) searched and pulled-out for their applications,
service records, and payment vouchers. After this dusty work, we fixed or
groomed the files by cutting each edge of the papers which are extra bigger than
the other one and if the picture attached to the file is clipped by a stipple wire,
we have to detach the picture and reattached by using a paste. But its not there
that the tasks were accomplished, lastly as recommended, we have to arranged
the files alphabetically, grouped it into 30 records, and we putted it in a new
brown enveloped with number.
(Note :) Approximately there are about 700 pensioners files done so came a
long period of days.
April 6 April 10, 2009

Together with my co-trainees again and the arrived of another student
trainees from St. Paul University Philippines, CSU Aparri Campus, and CSU Carig
Campus, another type of hard work were given again to us. The mission is to
group the updates of service records and payments records of clients according
to their respective agencies or offices and after we punched the ordered papers
and filed in a thick folder in the file room.

(Note:) There are more or less 100 government offices held by GSIS Tuguegarao
Branch with many employees in each one so again we took a long period of
days.
April 13 17, 2009
I can say that the first day of this week was my independency but not. I
mean I was free from having working with my co-trainees. I was assigned in the
Claims Department that time, at the first floor of the building, and there I met
another new trainees from Cagayan State University Piat Campus. They were
three assigned in the same department and we knew each other and probably
became my friends. My first work in the department was encoding of letters to
be mailed to different offices and after was to envelop the letters. After an
inspection by Maam Eva Gammad, the Division Chief whom she was my trainer,
I bundled the letters and let it received by the secretary at the second floor. I
also had works by writing names and addresses of persons in the ready made
letters. And sometimes, some of the employee in that division let me pulled-out
files they need in the file room.
April 20 Aril 24, 2009

I got an alternative works, like encoded letters and put them to envelop,
encoded letter transmittals, let the letters received by the secretary, and pulled-
out files in the record room. Despites of those many works, I have managed
myself to carry them out by the helped of my friends whom I mentioned above.
There were also instances that I have done troubleshooting of computers and
printers as long as requested by the employee to do so. One good experience to
these was when the computer in the counter had no display in the monitor and
as of my inspection; I found out that it was memory loss because of it produced
a long beep upon powering it on.
April 27 May 1, 2009

It was the week for reconciliation of Liaison Officers from the different
offices to some authorized employees of GSIS so the work given to me was to
assist the assigned employee of GSIS when in case he needed files. What Ive
done if to let the liaison officers to register first through the record book, called
for their names if they were the next to face the authorized employees, and find
and gave him the files to be needed.
May 4 May 14, 2009

I can say that this last two weeks before we finally go to Manila were the
best days of my local OJT. I was finally assigned in the G-WAPS kiosks to assist
clients who are going to renew their membership, apply for a loan, and check for
their loans status. And of course, the machine used until now is a touch screen
with finger print biometrics. Whenever clients didnt know how to operate the
machine, it was my job to assist them especially those old persons who are
totally computer illiterates. Only the worst to it was the work to clean the clients
finger with alcohol in order to be recognized by the fingerprint reader. I was also
thought and instructed of what to say to clients whenever there is inconvenience
or something agency explanatory regarding such matters.
June 19 23, 2009

This was my comeback to the office in order to comply or complete my
hours after the National On-the-Job Training in Manila. My work was still in the
G-WAP kiosks. For the rest of the hours until I arrived at my finish time, I was
allowed to use it in gathering some important information needed on my
narrative report and my certificates as well.

RECOMMENDATION
Local on-the-job training is basically situated within the locality specifically

here in Tuguegarao City. The locality holds government agencies, private
companies or group of companies too compared in the bigger cities of the
country. As of to my observations, the group of ISAPians who previously have
their local OJT were all assigned in government offices which not all are
equipped and modernized in information technology gadgets or tools. As a
result, paper works or filing of documents was the actual scenario happened and
done everyday. My recommendation to the school is to coordinate with
companies who definitely use computers or technologies as means of working
processes or in short, IT Companies so that us students will actually experience
and explore things in relevance to our course. Thereafter, it may serve as our
very basic background for future professions and careers in life.
To the office of the GSIS Tuguegarao Branch, I recommend to increase

office supplies to the trainees in order to avoid delay of works and for trainees to
have at ease for the tasks being assined.

CONCLUSION
Working or rendering a service to GSIS Office is a great experience which

you can be proud of because as we all know, it is one of the government huge
company in which branches are located nationwide. All the supplementary
knowledge and every sole piece of ideas and thoughts gained on my local OJT
are fruits of my endurance, perseverance, industry, and focal intention to finish
my education. Despites of many trials and hard works that I experienced in every
minute during my training, I realized that OJT really did good influence and
learning for future life. Simply say without it, my future work someday is
boneless, no foundation or background at all. To be more elaborative, I know
now the basic aspects of what and how to do or what and how people do such
things inside the office.

Contact me at:
09158105808
Darius_flicker24@rocketmail.com

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INTERNATIONAL SCHOOL OF ASIA AND THE PACIFIC

Alimannao Hills, Peablanca, Cagayan

Bachelor of Science in Information Technology

Bachelor of Science in Information Technology

To the Government Service Insurance System Tuguegarao Branch and

To all my co-trainees for they became my inspirations in order to strive

Bachelor of Science in Information Technology

Despite of the many efforts, trials and hardships exerted during my

Bachelor of Science in Information Technology

Internship or on the job training is one way by which we students are

For us students, an OJT or internship program provides opportunities to

Employers can use this internship strategy as method in recruiting

Bachelor of Science in Information Technology

Accepting on-the-job trainees can truly be beneficial not only to the

Bachelor of Science in Information Technology

OBJECTIVES OF THE TRAINING

Acquire new knowledge and skills required in the practice of their

Bachelor of Science in Information Technology

MEDICard Philippines Inc.

Bachelor of Science in Information Technology

From this premise, MEDICard was created. An organization was formed,

Bachelor of Science in Information Technology

By 1990, the success of the scheme enforced the opening of further

MEDICard is a Health Maintenance Organization that provides a

Bachelor of Science in Information Technology

MEDICard is not an insurance company because unlike an insurance

We are a Health Maintenance Organization that commits to provide the

Assure the highest standard of service at all times;

Bachelor of Science in Information Technology

Provide fair opportunities for professional growth and development and an

We will be the most sought after Health Maintenance Organization

COMMITMENT - We will be responsible in the performance of our assigned

INTEGRITY - We are committed to uphold ourselves to the principles of

SERVICE ORIENTED - We are committed to assure our customers the highest

TEAMWORK - We are committed to work as one family to achieve our common

INNOVATION We are committed to continuously develop and apply new

Bachelor of Science in Information Technology

1. Individual and Family Program

2. For Single Principal Members

Deadline for enrolment of dependents:

Bachelor of Science in Information Technology

New enrollees who are approaching age of ineligibility must be enrolled at

2. Group & Corporate Program

Bachelor of Science in Information Technology

o No deposit upon admission

o Room & Board according to type of enrollment

o Use of operating theater and Recovery Room

o Services of MEDICard specialist like anaesthesiologists, internists,

o Services and medications for general/spinal anaesthesia or other

o Fresh whole blood transfusions and intravenous fluids

o X-ray and Laboratory examinations

Bachelor of Science in Information Technology

o Dressings, plaster casts, sutures and other items directly related to

o ICU confinements, Chemotherapy, Radiotherapy, and Dialysis are

o Modern therapeutic modalities and interventional surgical

o CT Scan, MRI and ultrasound are covered up to P50,000 each per

o The following complex diagnostic examinations and the therapeutic

1. Angiography (e.g. coronary, cerebral, retinal, pulmonary, GI,

2. Pulmonary perfusion scan

3. Tests involving use of Nuclear Technologies (e.g.

Bachelor of Science in Information Technology

as Pyrosphosphate Scintioraphy, Positron Emission

4. Electromyogrphy. Nerve Conduction Velocity Studies