Caterpillar Asia

Pacific

Acting for and including:

Caterpillar of Australia Pty Ltd
A.B.N. 97 004 332 469
Caterpillar Asia Pte Ltd
Caterpillar China Limited
Caterpillar India Pte Ltd
Caterpillar SARL, Singapore Branch

7 Tractor Road
Singapore 627968

Telephone: 65- 662 8333

Facsimile: 65-662 8302

March 4, 2002

GL No: 07 / 02
PA No: 05/02-R1 (CAPL / COFA)

To: All Dealer Sales Managers

All District Managers and Field
Representatives of Asia Pacific
Marketing

Announcing the Caterpillar 330C Hydraulic Excavator

Gentlemen,

Caterpillar Asia Pacific is pleased to announce the availability of the 330C Hydraulic Excavator
for sale into the territory. The 330C is the latest C Series model to be introduced following the
successful introduction of the 320C, 322C, 325C and small C-series excavators (307C 315C).

The attached NPI Marketing Bulletin has been designed to provide essential product and product
support related information to support your NPI activities. The electronic version of this
330C NPI bulletin, together with 330C specalog, price list and other available sales support
information are also available now on Asia Pacific Net (APD Net - https://apd.cat.com).

Please share this information immediately with your respective operational groups. We wish you
every success in introducing the new 330C excavator to your customers.

Very truly yours,

Manager Manager
Product Australasia Region
Andrew Mason-Jefferies Ron Kruse
Tel: (65) 6662 8481 Tel: (65) 6662 8331
Fax: (65) 6662 8452 Fax: (65) 6662 8332

Page 2 of 8
NPI Caterpillar Asia Pacific
New Product
Introduction
Fax: (65) 662 8452
Marketing
Bulletin
March 4, 2002
PA Ref. No. 05 / 02
(COFA / CAPL / India / CCL)

Announcing the Caterpillar 330C Hydraulic Excavator

Marketing Strategy

The new 330C excavator introduces new innovations to improve Caterpillar hydraulic
excavators competitiveness. From their introduction, the 300 family excavators have been well
received by customers worldwide. The A Series machines initiated the 300 family tradition,
while the B Series successfully introduced new technologies and maintained that tradition. The
330C is the latest C Series model to be introduced following the successful introduction of the
320C, 322C, 325C and Small C Series excavators (307C 315C).

The increased power and flow result in higher performance characteristics that put the 330C at
the top of the 30 to 35 ton size class excavators. The 330C is equipped with the same cab as the
320C, 322C, and 325C, therefore, enjoys the same ease to operate and operator comfort that have
become the new industry benchmark.

The 330C can be configured with either standard or long undercarriage for added stability and
floatation. Coupled with the availability of multiple boom, stick and bucket options, the 330C
will continue to demonstrate excellent capability to handle variety of customer application needs.
With the Mass Excavation (ME) configuration, there is no other manufacturer that can produce
Page 3 of 8
the same high bucket and stick cylinder forces. These higher forces allow the 330C to be capable
of carrying the largest buckets in its size class. The ME configuration is ideal for truck loading,
however, it is capable of carrying smaller capacity buckets or specialty work tools to brake into
very hard materials.

Whats New?

Productivity and Performance

Engine horsepower increased 12% (184kW)
Cooling capacity of oil cooler increased 12%
Pump flow increased 17%
Swing torque up 12%
Drawbar pull increased 5% (294kN)
Travel speed increased 9% (5km/hr)
Automatically adjusted hydraulic circuit: automatic boom and swing priority
Stick digging force increased 7%

Styling
The rear machine design is revamped to evoke a high quality image.
Smooth lines are used throughout the machine.
The cab is designed for simplicity and a wider viewing area.

Operator Station
The new cab construction uses asymmetric steel tube for better reliability
Cab interior redesigned for better access.
Pressurized cab, fully climatic control and viscous cab mounts for excellent operator
comfort.
Compact, refined, easy-to-read monitor with various language displays.
An enlarged skylight allows better overhead visibility.
Sliding front windshield uses an auto-lock system and one-touch action release
system.

Versatility
Stackable auxiliary valves.
Tool Control System allows the hydraulic system to handle most hydro-mechanical
tools. Tool settings are preprogrammed and selected from the monitor.
The stackable valve is controlled either by attachment (electronic) or standard
(hydraulic) control.

Maintenance and Serviceability

Cat E.T. connectors standard.
Control system compatible with Cat Data Link.
Change interval of all hydraulic filters extended to 1000 hours (500 hours on the
330B with the exception of the return filter).

Page 4 of 8
 Engine oil interval extended to 500 hours (250 hours on the 330B).
Self-lubricated bearings extend front linkage greasing interval to 1000 hours (50
hours on the 330B), except in bucket area.

Reliability & Durability

Heavy-duty front linkage for operating in extreme applications.
Gold plated electric signal line connector terminals.
2-micron fuel filters.
Major hydraulic piping uses aluminum connectors.
Reduced vibration and load on individual rollers with one additional track roller for
LC
Larger diameter boom pin for wear resistance.

Environmental Measures
Compatible with biodegradable oil package.
Meets various sound regulations worldwide.
Meets Tier II gaseous emission regulations.

Specification Comparison Chart

A specification comparison chart (330B / 330C) is attached to this bulletin. Also the electronic
330C specalog is now available on Asia Pacific Net (APD Net - https://apd.cat.com).

Source and Serial Number Prefix

The 330C / 330C L excavators will be sourced from SCM Akashi Plant in Japan for sales in Asia
Pacific Marketing Areas. The serial number prefixes are:
330C JAB
330C L KDD

Ordering Guide / Availability

The 330C / 330C L will be distributed under normal allocation guidelines. The order board is
now open for scheduled shipment beginning January 2002. Please contact Business Planning /
Pricing of Asia Pacific Distribution Services for product availability.

Pricing

The new 330C price list reflects applicable NPI price increase. The pricing information for the
Akashi sourced 330C has been communicated to CAPL / India / CCL dealers in conjunction with
the January 2002 General Price List distribution. The electronic 330C price list is also available
on Asia Pacific Net (APD Net - https://apd.cat.com). For those dealers and field offices
requiring hardcopy of NPI materials, this NPI communication package will be distributed by
mail.

Page 5 of 8
Merchandising Program
Please consult with your District for specific Merchandising Program needs and availability.

Parts Availability

The Parts Consumption List (PCL) and Recommended Only List (ROL) for the 330C can be
obtained from Asia Distribution Center (ADC) in Singapore. You may also contact ADC for
parts availability.

Sales Support Materials

Title Form No. Available

330C Specalog AEHQ5452 Now
330C vs. 330B Comparative Bulletin TEJB8040 Mid. Feb. 2002
330C vs. Komatsu Feature Comparison TEJB8074 Mid. Feb. 2002
330C vs. Hitachi Feature Comparison TEJB8078 Mid. Feb. 2002
322C vs. Kobelco SK330 Feature Comparison TEJB8073 Mid. Feb. 2002

Sales Training
The 330C sales training will be conducted as part of regional C-Series Excavator training
program. Consult District Machine Sales Representatives for specific sales training
requirements.

Product Support Materials

Refer to the Product Support Information attached.

Additional Information

For additional information, please contact:

Daizo Koda Machine Manager (Singapore) +65 66628 - 468

William Lee Product Specialist (Hong Kong) +852 2848 0403
G. Perich Service Engineering (Singapore) +65 66628 - 545
Paul Wong Business Planning & Pricing (Singapore) +65 66628 - 358
C. S. Cheong Asia Distribucin Center (Singapore) +65 66601 - 678

Page 6 of 8
Product Support Information
Service information

330C Excavator (Akashi, Xuzhou) Marketing

Engine C9 CAPL, COFA
Engine S/N 4ZF CCL

Service Manual - RENR5450 CCL

BKH, BKT, BKW, BLA, BLX, BMM, AMH, BTD

Section Title Form No.

Service Manual
Safety SENR7733
Service Manual Contents RENR5452
Torque Specifications SENR3130
Chinese-Simplified (To be advised)

Engine Index Tab SENR2870

Specifications C9 Engine Specifications SENR9500
Systems Operation, Testing & Engine Systems Operation/Testing SENR9501
Adjusting & Adjusting
Troubleshooting Engine Trouble Shooting Guide SENR9506
Disassembly and Assembly Engine Disassembly & SENR9502
Assembly
Disassembly and Assembly Engine Supplement Disassembly RENR5439
& Assembly
Systems Index Tab SENR2872
Specifications Machine Systems Specifications RENR5433
Hydraulic Systems Systems Operation RENR5434
Hydraulic Systems Testing & Adjusting RENR5435
Hydraulic Systems Schematic (Std) RENR5437
Disassembly and Assembly Machine Systems Disassembly & RENR5438
Assembly
Hyd. System Schematic (Att) Combined Function / Aux. Pump RENR5444
Hyd. System Schematic (Att) One way / Two Pump Flow / FS RENR5445
Hyd. System Schematic (Att) Two way / One Pump Flow / FP RENR5446
Hyd. System Schematic (Att) Boom Lowering Control Valve RENR5447
Hyd. System Schematic (Att) Boom Float RENR5448

Electrical System & Operator's SENR2996

Station Index Tab
Systems Operation, Testing & Engine & Pump Elec. Control RENR3814
Adjusting System Operation
Page 7 of 8
Systems Operation, Testing & Excavator Tool Control System RENR3823
Adjusting
Schematic Electrical System RENR5457

Maintenance Index Tab SENR2874

Parts Manual SEBP3366
OMM English SEBU7445
Binder SEBU2300
Binder Label Volume SEBU5451

Page 8 of 8