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The Health and Social Isolation of American

Veterans Denied Veterans Aairs Disability


Compensation
Dennis Adrian Fried, Marian Passannante, Drew Helmer, Bart K. Holland,
and William E. Halperin

Authors comparatively analyzed health and social isolation between U.S. military veter-
ans denied Veterans Aairs (VA) disability compensation and veterans awarded VA dis-
ability compensation. The 2001 National Survey of Veterans was used to create a sample
of 4,522 veterans denied or awarded VA disability compensation. Using the Andersen
health services utilization model as a conceptual framework, multivariate logistic regres-
sion was applied to assess relationships between VA disability compensation award status,
three separate domains of health, and correlates of social isolation. Results indicate that
denied applicants were more likely than those awarded to have poor overall health (odds
ratio [OR] = 1.45, 95% condence interval [CI]: 1.23, 1.70), and limitations in activities
of daily living (OR = 1.12, 95% CI: 1.03, 1.21). Denied applicants physical functioning
(40.3) and mental functioning (41.2) composite summary scores were not clinically dier-
ent from those of awarded applicants (39.0 and 40.1, respectively), indicating that both
were comparably impaired. Veterans denied VA disability compensation had poor health
and functional impairments. They also experienced poverty and isolation, suggesting
that they may be in need of additional supportive services. Connecting veterans to com-
munity resources could be a vital service to provide to all veterans applying for disability
compensation.

KEY WORDS: functioning; psychosocial determinants; social isolation; veterans

T he U.S. Department of Veterans Aairs


(VA) administers the nations second
largest disability compensation program
(Agha, Lofgren, VanRuiswyk, & Layde, 2000). Its
goal is to compensate veterans for losses in earnings
The preponderance of evidence in the literature
suggests that veterans seeking disability compensation
comprise heterogeneous subgroups that can be
dened by their VA disability compensation award
status (Laaye, Rosen, Schnurr, & Friedman, 2007;
resulting from military-service-connected condi- Sayer, Spoont, & Nelson, 2004; Villarreal & Buckley,
tions. VA disability compensation payments are 2012). These subgroups have diering health, socio-
tied to a combined disability rating percentage, economic, and psychosocial characteristics (Fried,
which categorizes disability severity on a scale from Helmer, Halperin, Passannante, & Holland, 2015;
10 percent (least compensated) to 100 percent Laaye et al., 2007; Murdoch et al., 2011). In par-
(most compensated) in increments of 10 percent. ticular, studies of veterans denied or awarded VA
Although a veteran may receive a 0 percent dis- disability compensation suggest that those denied
ability rating, which entitles him or her to health may be at least as impaired as those awarded. Those
care benets for the noted condition, only com- denied may also be poorer and more isolated than
bined ratings of 10 percent or more qualify him those awarded (Murdoch et al., 2011; Rosenheck,
or her for compensation (Buddin & Kapur, 2005). Dausey, Frisman, & Kasprow, 2000). In this context,
This income supplement, as well as other benets a more thorough understanding of the well-being
associated with service-connected disability, is of veterans denied VA disability compensation may
intended to counteract the detrimental eects be of critical importance because [they] leave the
of injury and loss of health due to military service. disability claims process with far fewer resources and

doi: 10.1093/hsw/hlw051 2016 National Association of Social Workers 7


a much thinner safety net (Murdoch et al., 2011, who apply for disability compensation tend to be
p. 1073). much sicker than those who have never applied
(Murdoch et al., 2011). As an additional gap in
LITERATURE REVIEW the literature, the relationship between correlates
Studies of health among subjects denied VA or of social isolation and VA disability compensation
social security (SS) disability compensation suggest denial has received limited attention.
that some denied applicants are burdened by serious The present comparative analysis, which uses
health limitations (Fried et al., 2015; Murdoch et al., data from the 2001 National Survey of Veterans
2011; Murdoch, van Ryn, Hodges, & Cowper, (NSV), addresses these limitations while extending
2005). An early study of veterans found severe psy- our knowledge of the major determinants of health
chiatric impairments, regardless of whether these and functioning among veterans denied or awarded
veterans were receiving full, partial, or no VA dis- VA disability compensation. In testing the hypothe-
ability compensation (Perl & Kahn, 1983). Even sis that veterans denied VA disability compensation
more important, another analysis showed that some are at least as impaired as those awarded, we used
individuals seeking SS disability compensation may global health perceptions, physical and mental func-
be denied disability benets because their impair- tional impairments, and limitations in the perfor-
ments are so severe that they are not able to navigate mance of activities of daily living (ADL) to separately
the lengthy and complex disability compensation capture dierences between these two groups in
process (Okpaku, 1985). Other studies of health three dierent domains of health.
among individuals seeking VA and SS disability
compensation have reached similar conclusions CONCEPTUAL FRAMEWORK
(Bound, 1989; Murdoch et al., 2011; Stein, Anderson, The Andersen (1995) model of health care use, a
Lassor, & Friedmann, 2006; U.S. Government conceptual framework that has been used to assess
Accountability Oce, 1989). determinants of VA disability compensation award
Social isolation, a widely cited determinant of poor status (Grubaugh et al., 2009), guided our analysis.
health (Cacioppo & Hawkley, 2003; House, Landis, We posited that, like health care utilization, VA dis-
& Umberson, 1988; Locher et al., 2005), is dened ability compensation award status is inuenced by
as disengagement from social ties, institutional con- the following three categories of individual-level
nections, or community participation (Pantell et al., determinants: Need determinants are illness-related
2013, p. 2056). A small number of studies suggest factors (for example, poor overall health) that com-
that veterans denied VA disability compensation pel immediate health care use (or VA disability
experience social isolation immediately upon compensation benets seeking). Predisposing deter-
discharge from active duty service (Keane, Scott, minants are characteristics (for example, age) that
Chavoya, Lamparski, & Fairbank, 1985; Ren, Skin- existed before the disability and that make one
ner, Lee, & Kazis, 1999). Whats more, individuals more or less amenable to potential health care use.
with low socioeconomic status (SES) often feel the Enabling determinants are resources (for example,
adverse health eects of social isolation more acutely income) that drive or impede actual health care use
(Gresenz, Sturm, & Tang, 2001; House et al., 1988). (Andersen, 1995).
Two relevant studies show that veterans denied VA
disability compensation may have very low SES METHOD
(Murdoch et al., 2011, 2005). The Rutgers University Institutional Review Board
Our review of prior work, however, has uncovered approved this study. All analyses, performed with
important limitations. Most studies of compensation- Stata 13.1, included the sampling weights, were
seeking veterans have focused exclusively on posttrau- two-tailed, and were conducted with = .05 sig-
matic stress disorder (Murdoch, Nelson, & Fortier, nicance level.
2003; Murdoch et al., 2005; Sayer, Spoont, Nelson,
Clothier, & Murdoch, 2008). Other studies have Sample
compared health across potentially inappropriate The 2001 NSV consisted of 20,048 veteran-
comparison groups (Grubaugh et al., 2009). For respondents recruited by means of a dual frame
example, comparative analysis of applicants with sample design. The rst sample was compiled
non-applicants may be inappropriate because those from the Veterans Health Administration health

8 Health & Social Work Volume 42, Number 1 February 2017


care enrollment and Veterans Benets Adminis- awarded VA disability compensation (awarded
tration compensation and pension les, whereas the applicants).
second sample was recruited by means of a national In this study, four main independent need vari-
random digit dialing (RDD) (telephone number) ables of interest (overall health, physical functioning,
sampling frame. Survey data were weighted based mental functioning, and limitations in ADL) repre-
on probability of selection, nonresponse, and house- sented three dierent domains of health (global
hold size, making responses generalizable to the health perceptions, functional impairments, and
larger noninstitutionalized U.S. veteran population. disabilities).
The survey response rate was 62.8 percent for the We used overall self-reported health as a measure
rst sample and 76.4 percent for the RDD sample of global health perceptions. Veterans were asked to
(Grubaugh et al., 2009). See the design and meth- rate their general health on a scale from 1 to 5,
odology report for additional details (VA, 2002). with 1 = excellent health and 5 = poor health. Con-
Among 20,048 survey respondents, 6,909 (34.4 sistent with prior work, overall health was treated as
percent) veterans reported submitting a VA disabil- an ordinal variable (Greenberg & Rosenheck, 2007).
ity compensation claim. We selected 915 (13.2 per- In addition, we used physical and mental func-
cent) respondents whose most recent VA disability tioning as measures of functional impairments.
compensation application had been denied and Twelve items addressed eight concepts widely used
4,988 (72.2 percent) whose most recent application in health outcomes surveys (Veterans SF-12 Health
had been approved. We excluded 1,006 (14.5 Survey) (Ware, Kosinski, & Keller, 1996). Using a
percent) who had pending claims or who were publically available scoring algorithm (Ware, Ko-
appealing denials. sinski, & Keller, 1995), these 12 items were used to
Among those respondents whose VA disability compute standardized physical and mental compo-
compensation claim had been denied, 548 (59.8 nent summary scores, with each continuous value
percent) were excluded for the following reasons: ranging from 0 = most impaired to 100 = least
348 (38 percent) reported being in a VA health impaired, with mean = 50, and standard devia-
care priority group that is only assigned to veter- tion = 10 (Ware et al., 1995).
ans with service-connection awards, 176 (19.2 Limitations in ADL indicated diculties in any or
percent) had a prior disability rating, 22 (2.4 percent) all of seven aspects of daily functioning. In deriving
were receiving VA disability compensation pay- an ordinal ADL limitations count variable, seven
ments, and 2 (0.21 percent) reported an other- binary ADL measures were summed for each sub-
than-honorable discharge. The remaining 367 ject, with resulting scores ranging from 0 = no lim-
(40.1 percent) denied applicants were retained itations in ADL to 7 = limitations in all seven ADLs.
in the nal analytic sample. In terms of covariates, two predisposing variables
Among those respondents whose VA disability and nine enabling variables represented correlates of
compensation claim had been approved, 833 (16.7 social isolation. Items assessing being unmarried and
percent) were excluded for the following reasons: having no dependent children were operationalized
789 (15.8 percent) reported being in a VA health respectively as nominal and ordinal predisposing
care priority group that is only assigned to veterans variables. As enabling variables, items assessing
without service-connection awards, 5 (0.10 percent) unemployment, living in a rural area, and not own-
did not have a disability rating, 29 (0.58 percent) ing a home were operationalized as nominal vari-
were not receiving VA disability compensation pay- ables. In addition, a six-level item asking veterans to
ments, and 10 (0.20 percent) reported an other- characterize their overall knowledge of VA health-
than-honorable discharge. The remaining 4,155 related benets was transformed into an ordinal
(83.2 percent) awarded applicants were retained enabling variable and coded as little or no overall
in the nal analytic sample. knowledge/at least some overall knowledge.
Responses to questions concerning the use of a
Measures wide array of VA health-related benets were
The dependent variable, VA disability compensa- transformed into a single ordinal enabling count
tion award status, was a nominal variable consisting variable to capture past use of VA health-related
of veterans denied VA disability compensation benets (Lam & Rosenheck, 1999). This was done
(denied applicants) and a comparison group of veterans by starting with nominal yes/no variables reecting

Fried, Passannante, Helmer, Holland, and Halperin / The Health and Social Isolation of American Veterans 9
veterans ever use of the following seven types separately explored associations between VA disabil-
of benets: VA life insurance, VA education or ity compensation award status and the following
training, VA hospital, VA pharmacy, VA psychologi- main need predictor(s): global health perceptions
cal counseling or substance abuse treatment, VA (model 1), physical and mental functional impair-
in-home health care, and VA prosthetics. These ments (model 2), and ADL disabilities (model 3). All
seven variables were summed for each subject with models adjusted for age, gender, race, education,
resulting scores ranging from 0 = no services used marital status, and number of dependent children
to 7 = all services used. (predisposing variables), as well as for geographic
Reecting additional enabling factors, four mea- residence, sources of health insurance (Medicaid,
sures of health insurance status were operationalized Medicare, private, Tricare/other), receipt of welfare
as separate nominal yes/no variables: Medicaid, Medi- or public assistance income, employment, marital
care, private insurance, and Tricare/other govern- status, living arrangements, overall VA benets and
ment insurance. services knowledge, and overall VA benets and
Four predisposing variables and one enabling services utilization (enabling variables).
variable were used as demographic and socioeco- To achieve the most parsimonious model, we
nomic indicators. As predisposing variables, age was applied manual backward elimination, an iterative
operationalized as a continuous measure (Cornwell variable selection procedure that begins with a full
& Waite, 2009), gender (Woz et al., 2012) and model and sequentially removes variables with the
minority race (Hawthorne, 2006) were operationa- highest p values until all remaining variables have
lized as nominal measures, and having a high school attained statistical signicance at < .05 (Heeringa
degree or less (Balmer, Pleasence, Buck, & Walker, et al., 2010). In applying variable selection, we t
2006) was operationalized as an ordinal measure. the full model, removing the variable with the high-
The enabling variable, receipt of welfare or public est p value. We continued this remove and ret pro-
assistance income (Woz et al., 2012), was operatio- cedure until all remaining predictors had attained
nalized as a nominal measure. statistical signicance.
To ensure that the most parsimonious model t
Analysis the data well, we generated Archer-Lemeshow (A-L)
In analyzing descriptive statistics, we compared goodness-of-t tests. The A-L procedure tests the
denied with awarded for all initial variables. A p value overall adequacy of logistic regression models for
of < .05 denoted a statistically signicant dierence complex survey data. P values in excess of = .05
between these two groups. We then conducted signicance level (that is, not statistically signi-
bivariate analyses to explore associations between the cant) indicate a satisfactory t of the model to the
response and each candidate predictor, using a p value study sample data (Heeringa et al., 2010).
of = 0.25 as a cuto point (Heeringa, West, & In evaluating models, we were not able to assess
Berglund, 2010). Based on this criterion, no fac- overdispersion due to the complex nature of the
tors were excluded. survey sampling procedures; we could not identify
Given the dichotomous dependent variable, an accepted, published approach, and Stata does not
logistic regression was applied to all multivariate have an ocial command to test for overdispersion
analyses. Logistic regression relates the explanatory as part of the svy: logistic procedure (personal com-
variables to the log odds of a binary outcome mea- munication with K. MacDonald, assistant director,
sure. Exponentiation of regression coecients pro- Statistical Services, StataCorp, College Station, TX,
vides odds ratios for independent variables. The December 29, 2015).
logistic regression models t to our survey data In terms of missing data, given 182 (4.0 percent)
relied on pseudo maximum likelihood, a method- missing observations for overall health, and 329
ology that estimates model parameters and standard (7.2 percent) missing observations for physical and
errors, while accounting for complex survey design mental functioning, we sought to assess the poten-
(Heeringa et al., 2010). tial eect of these missing data on relationships
To examine the potentially unique eects of the between these factors and the response through
three domains of health, we generated three separate single imputation.
multivariate logistic regression models. These mod- In applying single imputation to the overall
els, all of which used a link function as the logit, health model, we generated the following two

10 Health & Social Work Volume 42, Number 1 February 2017


imputation models: one model with all missing values denial was associated with poor overall health (odds
for overall health treated as 1 denoting excellent ratio [OR] = 1.45, 95% condence interval [CI]: 1.23,
health, and a second model with all missing values for 1.70), and greater ADL limitations (OR = 1.12, 95%
overall health treated as 5 denoting poor health. CI: 1.03, 1.21), but slightly better physical function-
Similarly, for the physical and mental function- ing (OR = 1.03, 95% CI: 1.01, 1.06) and mental
ing model, we generated the following two impu- functioning (OR = 1.05, 95% CI: 1.01, 1.08). In
tation models: one model with all missing values addition, VA disability compensation denial was
for physical and mental functioning treated as 0 associated with a greater likelihood of being unmar-
denoting most impaired, and a second model with ried, receiving welfare benets, using fewer VA ben-
all missing values for physical and mental function- ets and services, and having little or no knowledge
ing treated as 100 denoting least impaired. Re- of VA benets and services.
sults of all imputation models were compared with In terms of model t, A-L goodness-of-t tests
those based on complete case analysis. for model 1 [F(9, 42) = 0.88, p = .552], model 2
[F(9, 42) = 0.46, p = .891], and model 3 [F(9, 42) =
1.12, p = .370] indicated that all three models t the
RESULTS data well (p values in excess of > .05) (Table 2).
Unadjusted results (see Table 1) reveal that denied In imputing missing observations, comparison
had higher mean overall health scores (3.76) com- of complete case analysis models with correspond-
pared with awarded (3.24), indicating poorer overall ing single imputation models (not shown) revealed
health (p < .001). Denied (1.93) also had greater no meaningful dierences.
mean number of ADL limitations compared with
awarded (1.26, p < .001). Also, denied applicants
mean physical (40.3) and mental (41.2) functioning DISCUSSION
scores were not clinically dierent from the scores Consistent with published work, veterans denied
of awarded applicants (physical = 39.0, mental = VA disability compensation had poor overall health
40.1), indicating comparable impairment levels and functional impairments. This nding suggests
between denied and awarded. that imminent health needs, at least under some cir-
As presented in Table 2, the three separate adjusted cumstances, may be critical to veterans denied VA
logistic regression models demonstrated similar as- disability compensation. We also found evidence of
sociations. Specically, VA disability compensation poverty and isolation, suggesting that inadequate

Table 1: Statistically Signicant Sample Characteristics of U.S. Veterans Denied or


Awarded VA Disability Compensation
Denied Awarded
Variable M (95% CI) M (95% CI) p
Overall health (min = 1, max = 5) 3.76 (3.61, 3.91) 3.24 (3.20, 3.29) <.001
Physical functioning (min = 0, max = 100) 40.3 (39.5, 41.0) 39.0 (38.8, 39.2) .002
Mental functioning (min = 0, max = 100) 41.2 (40.4, 42.0) 40.1 (39.9, 40.3) .010
ADL limitations (min = 0, max = 7) 1.93 (1.63, 2.22) 1.26 (1.19, 1.33) <.001
VA benets utilization (min = 0, max = 7) 1.19 (1.07, 1.31) 1.46 (1.42, 1.50) <.001
% (95% CI) % (95% CI)
Welfare/public assistance <.001
Yes 10.0 (6.27, 13.7) 1.55 (1.00, 2.11)
No 89.9 (86.2, 93.7) 98.4 (97.8, 98.9)
Marital status <.001
Married 63.2 (57.3, 69.1) 76.0 (74.0, 78.0)
Not married 36.7 (30.8, 42.6) 23.9 (21.9, 25.9)
Knowledge of VA benets <.001
At least some knowledge 38.4 (32.5, 44.3) 66.0 (64.1, 67.9)
Little or no knowledge 61.5 (55.6, 67.4) 33.9 (32.0, 35.8)
Notes: p value denotes statistically signicant difference between denied and awarded at < .05 signicance level; all values reect 2001 National Survey of Veterans weights. Predic-
tors that did not achieve signicance included age, gender, race, education, number of dependent children, geographic residence, Medicaid, Medicare, private insurance, Tricare/
other, employment, and living arrangements. ADL = activities of daily living; CI = condence interval; VA = U.S. Department of Veterans Affairs.

Fried, Passannante, Helmer, Holland, and Halperin / The Health and Social Isolation of American Veterans 11
Table 2: Final Multivariate Logistic Regression Models for Three Domains of Health
Model 1 Model 2 Model 3
Variable OR (95% CI) OR (95% CI) OR (95% CI)
Overall health 1.45 (1.23, 1.70)
Physical functioning 1.03 (1.01, 1.06)
Mental functioning 1.05 (1.01, 1.08)
ADL limitations 1.12 (1.03, 1.21)
Welfare/public assistance 5.27 (2.71, 10.2) 5.52 (2.95, 10.3) 5.59 (3.08, 10.1)
Medicare 2.33 (1.68, 3.22) 2.57 (1.86, 3.53) 2.59 (1.84, 3.63)
Private health insurance 1.26 (1.05, 1.52) 1.33 (1.05, 1.67) 1.32 (1.07, 1.62)
Tricare/other health insurance 0.42 (0.24, 0.74) 0.42 (0.23, 0.76) 0.41 (0.24, 0.71)
Unmarried 1.71 (1.26, 2.33) 1.66 (1.20, 2.29) 1.57 (1.15, 2.14)
Little/no knowledge of benets 2.50 (1.81, 3.44) 2.60 (1.87, 3.62) 2.51 (1.83, 3.45)
Greater benets utilization 0.74 (0.71, 0.85) 0.78 (0.68, 0.88) 0.76 (0.67, 0.86)
Notes: Dashes indicate that the variable was not included in the model. ADL = activities of daily living; CI = condence interval; OR = odds ratio. Categorical variable reference values:
welfare/public assistance (no), Medicare (no), private health insurance (no), Tricare/other health insurance (no), unmarried (married), little/no knowledge of VA benets (at least some knowl-
edge). Model 1 goodness-of-t test: FA-L (9, 42) = 0.88, p = .552. Model 2 goodness-of-t test: FA-L (9, 42) = 0.46, p = .891. Model 3 goodness-of-t test: FA-L (9, 42) = 1.12, p = .370.

resources and lack of supportive relationships may have documented physical and mental functional
increase the likelihood that a VA disability compen- impairments.
sation claim is denied. It is important to note that Given that service connection is the sole regu-
veterans denied VA disability compensation were latory determinant of a VA disability compensation
compared with those awarded compensation, the award, what might explain the consistent association
least biased comparison group. between poor health and VA disability compensa-
Overall, denied applicants were more likely than tion denial? One possibility is that at least some ve-
awarded applicants to report poor overall health and terans with health challenges apply for VA disability
limitations in ADL. Although such health measures compensationeven though their conditions are
capture subjective well-being, responses are strongly not service related. For these individuals, preemp-
associated with increased demand and utilization tive education about criteria for service connection
of physician services (Gill, Broderick, Avery, Dal and redirection to more appropriate resources could
Grande, & Taylor, 2009). Against this background, benet them and a system inundated with claims.
our ndings indicate that veterans denied VA dis- Another possibility is that some individuals may
ability compensation may have (or, at the very least, be too functionally impaired to successfully navigate
may perceive themselves to have) considerable gen- the complex disability compensation application
eral health care needs. Future analyses of their pat- process. Their functional limitations wrought by
terns of health care utilization might indicate the poor health may contribute to disability compensa-
extent to which these needs are being met, particu- tion applications that are inadequate or incomplete.
larly for those denied service connection. Better insight into the types of health issues that
As hypothesized, veterans denied VA disability most aect successful applications for VA disability
compensation had physical and mental impairments compensation may lead to social work modalities
that were comparable to those of veterans awarded that aid those whose health interferes with their dis-
compensation. Thus, although denied applicants ability compensation applications.
physical and mental functioning scores were slightly In terms of sociodemographics and social isola-
higher than those of awarded applicants, they did tion, our results provide evidence of low SES play-
not dier clinically. It is also worth noting that ing a role. Compared with awarded applicants,
among our sample, both awarded and denied appli- those denied were much more likely to be recipi-
cants had physical and mental functioning scores ents of public assistance income support, a nding
that were approximately one standard deviation strongly suggestive of poverty. Our results also
below those of the U.S. general population. Poor provided some evidence of social isolation. Denied
functioning among veterans denied VA disability applicants were more likely than awarded appli-
compensation was an expected nding because cants to be unmarried, to have little knowledge of
studies relevant to compensation-seeking veterans VA benets, and to use fewer VA services. Our

12 Health & Social Work Volume 42, Number 1 February 2017


ndings of poverty and comparative isolation are providers and social workers, in particular, should
consistent with prior analyses (Murdoch et al., further explore ways to assist these veterans at the
2011, 2005), and underscore the critical need to time of application, perhaps through formal case
assist veterans challenged by social isolation and management programs, referral to other government
poverty. Social workers can play a large role in programs, or engagement in community support
connecting veterans to community resources and, networks. HSW
in so doing, will be providing a vital social service
to veterans applying for disability compensation.
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14 Health & Social Work Volume 42, Number 1 February 2017

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