Sunil Kumar

Digital marketing, Email Marketing, Viral Marketing, Demand creation, Customer alignment, SEO, Social Media, Product Development,

Strategic planning, Performance measurement, Organizatio n benchmarking, Data management,

Campaign analysis and reporting, Talent and skills development, Performance management, Grow sales, Reduce costs, marketing-channel,

Customer, market, competitive intelligence, research, and insights, Budgeting and planning; financial governance and reporting, KPI

PERSONAL SUMMARY
Sunil has
an
extensive
experienc
e of
Business
Operation
al
matters,
suppliers
and
vendors
managem
ent,
negotiatio
ns,
inventory
managem
ent and
sales and
marketin
g. He is
an
outstandi
ng
individual
, eager to
deliver
excellenc
e at
every
opportuni
ty, and
right now
he is
looking
for a
suitable
senior
manageri
al
position
with an
exciting
company
that is
looking to
employ
individual
s of the
highest
calibre.

WORK
EXPERIE
NCE
Stone
World
London
(Import
er &
distribut
or of
Stones)
London, U
 Product development
Crisis management
Organizational leadership

CRM, Customer retention Profitability Improvement Multi-site operations

Decision-making

Market Research

Bottom-Line Focused

Contract Negotiation

Financial Management

Revenue Forecasting

P&L Management

Decision Making

Business Analysis

Corporate Strategizing

SKILLS

Photoshop

MS Office

Presentation

PERSONAL DETAILS

Sunil Kumar
2, Moravian Street
Bethnal Green
E20 NJ
T: 07440333022
Visa: UK Resident
Email: Click Here

Direct Profit & Loss Responsibility

Strategic Business Planning
Cross- Functional Team Leadership
Growing New & Current Markets
Achieving Total Customer Satisfaction
Developing New Business & Revenue
Building Successful Operations Teams Negotiations and Cost Reduction
Presentations & Reporting
Total Change Management
Rapid Development Cycles
Lead Generation & SEM
Product Service Assessment
SALES AND OPERATIONS MANAGER MAR 2016- TILL NOW.
Appointed to manage sales an operation team, sales forecasting includes budgeting and
planning, vendors, providing customer service training, coaching, Leading & developing
the team in all aspects of hospitality, guest satisfaction & overall customer service.
Developed focused business plan, identified, targeted, and prospected potential accounts.
Exceeded 100% to goal in all product categories annually.
Launched new combined divisions while restructuring existing product line that generated
500k in sales annually. Rose from 50th out of 75 in nine months in initial year.
Reduced staff costs by 30% by reaching efficiency by centralizing PM, scheduling,
payment processing, and CRM.
Managed several projects to streamline processes, used merchandising skills to change the
whole showroom layout. Motivated ad-hoc leadership team and evangelized plan within
the company.
Attending trade-shows and conferences with the purpose of finding new account contacts
and leads, added 79 suppliers, 169 architects and 100+ designer, fabricators,
construction contractors.
Created and documented customer service, sales and operations metrics, which enabled
implementation of key metrics, creating a positive culture where the work can get done.

Inditex Group: Massimo Dutti, Flagship Store, Oxford Street

STORE SALES AND OPERATIONS SUPERVISOR NOV 2013 - JAN 2016

Assisting the Brand Marketing manager in launching made to measure department,

organized networking events, online/offline activity and working closely with the store sales
team to ensure we exceed sales targets.
International Environmental Law Research Centre (NGO)
OFFICE EXECUTIVE AUG 2010- SEP 2011
Supported senior Sales, Marketing and Communications manager in IELRC to overcome
strategic challenges and drive NGO social media awareness.
Vodafone
STORE OPERATIONS MANAGER JUL 2005- SEP 2009
Handled ad team of 10 people, provided bespoke fixed line, mobile telecommunications, data
solutions sold, Voice, and Mobile connection to Corporate's and businesses.

ACADEMIC QUALIFICATIONS
MBA Marketing and Management 2:1
Royal Holloway University of
London 2012-2013
International
Diploma Business 2:1
SOAS University of London 2011-2012
SMU
Graduation Retail Management 2010 2:1
 Direct Profit & Loss Responsibility
Strategic Business Planning
Cross- Functional Team Leadership
Growing New & Current Markets
Achieving Total Customer Satisfaction
Developing New Business & Revenue
Building Successful Operations Teams Negotiations and Cost Reduction
Presentations & Reporting
Total Change Management
Rapid Development Cycles
Lead Generation & SEM
Product Service Assessment