Running head: Training Program Plan 1

Training Program Plan

Dan O'Brien

AET 570

June 26, 2017

Dr. Gale Cossette

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Part I, Needs Analysis

Advanced manufacturing methods have replaced some traditional inspection procedures

performed on precision machined parts. Inspectors employed at many manufacturing companies

located within the local area lack training resources to learn such skills. Many of these skills are

learned on the job when companies acquire new high technology measuring devices. Along with

the demands of companies that employ fulltime inspection personnel there are many other

smaller companies where machinists are responsible for inspecting their own parts. The

Southern California manufacturing business base consists of many smaller businesses that

employ twenty or less employees. These smaller companies serve as contract supply vendors to

larger manufactures in the aerospace, medical, automotive and other industries. It is within these

smaller companies that manufacturing employees are expected to perform many different job

tasks including the inspection of their work.

There currently is only one local program in our area that teaches some metrology

concepts with advanced inspection techniques. This local program lacks the teaching of

metrology fundamentals and does not offer a complete metrology program. There are no local

colleges that include measurement with traditional precision hand tools other than our local

machine technology programs which there are three located within the Orange County area.

Advanced technologies have taken the place of many traditional measurement procedures but the

use of precision hand measuring tools will always be needed. There are currently no local

programs that focus on these foundational measuring skills.

Over the next ten years the demands for employees in the area of advanced

manufacturing will only continue to grow. The pipeline of entry level manufacturing workers

does not even come close to fulfilling positions that are vacated by an older retiring workforce.
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In Orange County alone there are 100,000 advanced manufacturing jobs according to the OC

Workforce Indicators Report (2016), many of these jobs require advanced manufacturing skills

that are not readily obtainable. The manufacturing jobs of the future will require advanced

manufacturing skills. The metrology program intends to further establish Fullerton College as a

leader in advanced manufacturing training. The metrology program will enhance existing

programs in our technology and engineering division by training students how to fabricate

complex components and use advanced measuring technologies to verify and validate the results,

which is demanded by industry.

Part II, Training Program Description

Metrology is the scientific study of measurement. The metrology program at Fullerton

College is an introductory level program to emphasizing the theory and proper use of

dimensional equipment, collection/statistical treatment of data, blueprint reading and computer

aided equipment. The intent of the certificate program is to give a hands on understanding of

metrology along with thorough knowledge of laboratory techniques in using the equipment.

Metrology is a unique and nationally recognized field. Our Metrology program is

designed to give the student a solid foundation in various types of measurement techniques and

processes. It is a one to two-year career program developed to prepare metrology and

manufacturing personnel for an entry to intermediate level position in the industry where

medical, optical, electrical, chemical, dimensional, biomedical, and mechanical measurements,

calibrations are performed. This program emphasizes the traceability of measurements,

instrument calibration, precise laboratory procedures, dimensional metrology, inspection

reporting, mechanical part geometry and computer-assisted inspection.

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New technology to produce parts and components from advanced Computer Numerical

Control, CNC, machine tools has driven the development of new advanced measuring and

inspection tools. These advanced measuring tools consist of Coordinate Measuring Machines,

CMM, and articulating inspection arms. The advent of such devices has created a large demand

for high paying, high skilled jobs in inspection and measuring technologies.

The Metrology Program covers various aspects of the manufacturing processes which has

an emphasis on dimensional metrology, inspection reporting, mechanical part geometry and

computer-assisted inspection. The goal of the Metrology Program is to prepare students for entry

to intermediate level employment in the inspection, quality assurance and manufacturing field.

The Metrology program is also designed to enhance the skills of individuals already in the

inspection, quality assurance and manufacturing fields that have a desire to learn more about

measurement tools in the manufacturing trade. Adult learners who enter the field of metrology

will find gainful employment in companies with advanced manufacturing measurement

equipment and inspection laboratories.

Part III, Budget

Career technical education is not a money maker for most California Community

Colleges. Technical education is very expensive due to expensive equipment and facilities costs.

Technical education courses also have much smaller class sizes. The break-even point for

courses offered at Fullerton College is estimated to be a class of thirty five students and that is

for courses that dont require unique equipment and facilities. The typical CTE class has twenty

students or less students, uses specialized laboratories that may contain very expensive

equipment. Reimbursement for California Community Colleges is based upon full-time

equivalent student contact hours, FTES. One FTES equals $4564.83 according to the California
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Community College Chancellors office (2009). The metrology program is projected to generate

over twenty five FTES a year within two years of implementation. If the program is ran both day

and night over fifty FTES could be generated.

Large lecture style general education courses can help community college campuses

generate increased FTES which can allow campuses to offer more expensive to facilitate CTE

courses and programs.

CTE programs are a great benefit to the local community by providing training that leads

to gainful employment. Strong support from the machine technology vocational advisory

committee has shown a need for training for employment in metrology related fields. These

employment positions are going unfilled at many companies. The typical metrology technician

employed in our local area earns approximately $70,000 a year according to the OC Workforce

Indicators Report (2016). Gainful employment in advanced manufacturing careers such as

metrology helps college administrators see the importance of offering such programs as these

employment positions help increase the taxable income of the local population.

Expenditures

Item Total
Personnel Program director, shared with machining department $55,000.00
Yearly expenses Instructors, part time and from other departments $35,402.00
Support staff, full time technician $50,000.00
Fringe benefits 28% on all staff positions $54,600.00

Materials Copying $1,000.00

Yearly expenses Printing $2,000.00
Design of promotional materials $5,000.00

Technical support Internal IT Staff $10,000.00

Yearly expenses Software maintenance agreements $15,000.00
Hardware maintenance agreements $20,000.00

Equipment Hexagon 4.5.4 CMM's, qty 2 $110,000.00

One time expense Romer Absolue 7320si, inspection arms, qty 12 $377,500.00
Computers, CAD workstations, qty 30 $60,000.00
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Printers, color laser, qty 2 $4,000.00

Overhead projectors $5,000.00
Specialized computer desks $35,000.00
Tool boxes with precision hand measuring tools, qty $60,000.00
12

Facilities Average yearly costs for classrooms and labs $30,000.00

Yearly expenses Classroom and lab furniture and fixtures $10,000.00

Other, Training costs are included with the equipment

purchase price. Hexagon metrology has offered
unlimited
training and access to their learning management
system.

Total one time equipment expenses $651,500.00

Ongoing yearly costs $248,002.00
Total $939,502
Income

Item Total

Grants VTEA, Carl Perkins IV, one time, can reapply for funds $580,000.00
OC Career Pathways, one time, can reapply for funds $75,000.00
Strong Workforce Initiative, two years guaranteed $230,500.00
likely funded until 2025.

College support Tuition and fees, anticipated enrollment 60 students $66,240.00

State support State education reimbursment for student enrollment $91,299.60

based on Full Time Equivalent Student, FTES, hours.
per 525hrs of contact. One FTES is equal to
$4564.83
The metrology program is estimated to generate over
20 FTES at expected enrollments.

Other support The metrology program serves the mission of the

college
by providing training that leads to gainful employment.
The manufacturing program at Fullerton College has
established business relations with some of the largest
corporations in the United States. Our ongoing
performance
has allowed the college and district to be a state
leader
in career and technical education.

Total $1,043,040
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Staffing Plan

The State Chancellors office along with the State legislature have specified a minimum

set of qualifications for open positions within the California State community college system

according to the North Orange County Community College District (2015). All professional

work and degrees used to satisfy the minimum qualifications shall be from institutions, which are

accredited and listed annually in the catalog of Accredited Institutions of Postsecondary

Education for the Council of Postsecondary Accreditation by the American Council on

Education. Determination of equivalency of foreign degrees shall be according to the District's

equivalency requirements and procedure (North Orange County Community College District,

2015).

Instructors for the metrology program are required to possess the districts minimum

qualifications plus have experience working in the field of metrology as an inspector, quality

assurance technician or manager, quality engineer, manufacturing engineer or other related

engineering and manufacturing field. Desired candidates should have a complete understanding

of blueprint reading practices, geometric dimensioning and tolerancing per the American

National Standards Institute, ANSI 14.5 standard. Candidates need the ability to perform

mathematical calculations required to apply appropriate dimensioning fundamentals. Knowledge

and use of precision hand measuring tools, optical comparators, coordinate measuring machines,

hardness testers, articulating inspection arms and the use of PC DMIS inspection software is

required. Metrology program staff will need to possess a high school diploma and some prior

experience in a manufacturing environment. Staff members shall have knowledge of blueprint

reading fundamentals, geometric dimensioning and tolerancing concepts per the ANSI 14.5
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standard. Staff members also need to know how to use precision measuring tools that are used in

the manufacturing industry.

On the job training resources are available for staff members to further their knowledge

in metrology principles. Access to the Hexagon metrology learning management system will be

available for all instructors and staff to learn PC DMIS inspection software or to keep up with

software updates. Training courses with Hexagon metrology application engineers can be

arranged to take place at the companys local training center or can take place onsite at the

college. Additional training resources can be made available by forming partnerships with our

local industry users of metrology equipment and software.

The metrology program will utilize existing full time staff members from other

departments to teach some of the core fundamental classes. Two new part time instructors will

be needed to teach some of the advanced courses in advanced inspection technologies.

All instructors and staff will be evaluated utilizing level one, two and three of

Kirkpatricks evaluation model. Evaluations for instructors shall be performed for each course

while staff members shall be evaluated at yearly intervals. Level one reaction evaluations shall

capture the learners experience with the program, instructor and facilities. Level one reactions

allow program staff to address issues that affect the facilitation of learning. Level two reactions

will record the learning that has taken place and a level three evaluation will record the learning

transfer to relevant workplace needs.

Part IV, Stakeholders and Goals

There are numerous stakeholders that will benefit from an accredited metrology program

offered at a community college. Local manufacturing companies employing inspectors and

quality assurance personnel have a large interest in the success of the metrology program.
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Currently this industrial sector in advanced manufacturing is struggling to find qualified entry

level technicians. These positions allow companies to fulfill the stringent inspection and

reporting requirements of our local aerospace, medical and defense industries. This will make

our local advanced manufacturing companies major stakeholders in the program. Local

communities are the benefactor of advanced manufacturing training programs as employment

positions in this field are lucrative and will support families living in the area. These in demand

employment positions make organizations such as the Orange County Workforce Investment

Board also significant stakeholders in our metrology program. College administrators who are

responsible vocational programs have an interest in making sure the needs of industry are being

addressed with appropriate training programs that is relevant to their needs. Career counselors at

our community colleges and high schools are also stakeholders in such programs. It is the job of

the counselors to assist students in seeking career paths that are satisfying, beneficial to the

student and in demand within the local industry. The parents of high school students are also

stakeholders in this program as one of the original goals of the California community college

system is to offer vocational training to local communities. Other stakeholders include four year

engineering schools. Students pursuing four year degrees in manufacturing, mechanical and

quality engineering degrees can benefit from training that is relevant and transferable to their

four year degrees.

In some cases students are hired by local manufacturing companies before they complete

the certificate or degree program. Many of these companies offer tuition assistance for

employees to allow their workforce to complete vocational programs and engineering degrees

that will benefit the organization.

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Program goals for the metrology program are established to ensure training program

participants have the fundamental skills required of those working in the field of metrology, the

goals are as follows; Employ basic and automated measurement tools to perform inspections.

Perform simple calculations for unit conversions and to obtain final values from Blueprints for

inspection reports.

Producing a positive
Stakeholders Partnership goal Ways to build support impact on adult
learning
Include participation by Direct input in training
Training for existing making employers program facilitation to
Employers and new prospective members of our make sure training is
employees. vocational advisory relevant to workplace
committee. needs.
Include in local Provide training for
Provide job training for
advisory meetings. unemployed adults
Local government unemployed workers
Attend job fairs to meet seeking a career
employment agencies seeking career training
potential program change.
opportunities.
participants.
Include in advisory Administrative support
committee meetings, allows delivery of
Provide justification for
give status updates training that is in line
training program costs.
regarding local with industry needs
Ensure the needs and
College administrators employment training and supports student
training demands of
needs. Document success.
local business and
student success stories
residents are being met.
to show relevance of
program.
Provide training
Involve counselors in
options for students
advisory committee
considering career
activities, provide
training programs.
promotional materials
Provide educational
Help counselors and meet with students
paths for students
recommend in demand referred by counselors.
Counselors, High seeking engineering
gainful career training Attend career days and
School and College degrees by utilizing
opportunities that fit the assist counselors at
training for in demand
needs of the students. other events such as
job skills that are
speaking to groups of
relevant to engineering
students, parents, high
related careers.
school teachers and
administrators.
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Offer relevant training Provide job placement

that makes students in assistance for training
Provide training for in
demand upon program program participants.
demand job skills.
completion. Help Provide employers a
Provide a path to pursue
Training program students make trained entry level
engineering related
participants connections with local workforce ready to
degrees and careers
employers utilizing meet employment
beyond the community
advanced inspection demands.
college level.
and metrology
technologies.
Include professors from Students are
Provide relevant job four year engineering encouraged and
training in metrology. schools in advisory offered a path towards
Four year engineering Provide community committee activities. a four year engineering
schools college transfer students Attend and take part in degree if they are
pursuing engineering four year engineering motivated to pursue
degrees. school advisory additional educational
meetings and activities. endeavors.
Parents Providing career Attend high school Provide vocational
opportunities for senior events hosted by training that leads to
students graduating high the college. Host open rewarding careers.
school. houses and invite Offer training that
students and parents. helps workers stay
current with new
technologies.

Part V, Promotional Materials

Materials to promote the metrology program will be designed with a variety of formats.

A tri-fold brochure will be designed and printed to hand to potential metrology training program

participants, high school counselors, local manufacturing businesses and all that would benefit

from the knowledge of our program. The brochure will be handed out at high school career

days, campus marketing and information events, job fairs, along with any other event where

interested parties may be attending. The machine technology department already has a Facebook

page a separate Facebook page could be established for the metrology program. Give away

items appropriate to a metrology program could include pens, scratch pads, post it style notes a
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small ruler or circle template could even be fabricated by our machine technology department as

a promotional give away.

Networking events with metrology hardware, software vendors and users of high

technology metrology equipment could be held by offering user-group meetings. Quarterly

meetings could invite users of metrology equipment along with application engineers from

suppliers of metrology equipment. Demonstrations of new technologies and networking and

assistance with best practices on how to use existing equipment and software could be covered in

such meetings. Participation in these events utilizing our metrology laboratory will be a great

way to inform the local users of this equipment of our program.

Other promotional events could include writing articles for local and national trade

publications. Trade publications such as CNC West and Modern Machine Shop are constantly

looking for stories. Inviting these organizations out to create articles on metrology training

programs will be some of the best promotional advertising that is possible and for no cost.

Example promotional program flyer link,

https://magic.piktochart.com/output/23163779-fullerton-college-metrology-program

Part VI, Program Evaluation

The metrology program will be evaluated utilizing Kirkpatricks four levels of

evaluation. Reaction, learning, behavior and results make up the four levels of training program

evaluation proposed by Donald Kirkpatrick. The assessment method has become a standard

evaluation strategy that has been employed in many training programs. Training programs

require evaluation techniques that can capture and assess programs on multiple levels from

participants, stakeholders, facilitators and administrators. The four levels allow the learner

satisfaction, training program relevance, learning transfer and overall results to be captured. This
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extensive evaluation allows the trainees input in the evaluation process along with all of the

stakeholders that have an interest in programs. Return on investment, ROI, can also be evaluated

to show the value of continuing such training programs.

The first level of the evaluation model captures the reaction of learning program

participants. This level captures the measure of the satisfaction of the participants who attended

the program (Kirkpatrick, 2008). The second level captures the learning that takes place within

the training program. Knowledge learned during the course of program content and can be

determined by the skills developed but meeting objectives with a minimum level of competency.

Evaluating the learning evaluates the effectiveness of the instructor in the program (Kirkpatrick,

2008). The third level of Kirkpatricks evaluation measures the amount of knowledge transfer

takes place and is applied. Application of training can be seen by direct observation made by

employers. Trainees must be provided opportunities to display their new behavior that was

learned in a training program and behavior must be observable to record any measurable

changes. It is recommended that level three evaluations are performed at standard intervals such

as three or six months following a training program as new behaviors learned from training

programs may take some time to be implemented (Kirkpatrick, 2008). The final level of the

model evaluates the results, this level is of interest to stakeholders of training programs to

determine if the expense and efforts of the training program are a worthwhile endeavor.

Part VII, Implementation

Implementation presentation link,

https://magic.piktochart.com/output/23194618-metrology-program-implementation
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References

Biech, E. (Ed.). (2008). ASTD handbook for workplace learning professionals. Alexandria, VA:

ASTD.

Brinkerhoff, R. O., & Mooney, T. P. (2008). Chapter 30: Level 3: Evaluation ASTD handbook

for workplace learning professionals. Alexandria, VA: ASTD Press.

Caffarella, R. S., & Ratcliff Daffron, S. (2013). Planning programs for adult learners: A

practical guide (3rd ed.). San Francisco, CA: Jossey-Bass.

California Community Colleges Chancellors Office (2016). Minimum qualifications for faculty

and administrators in California community colleges. Retrieved from

http://californiacommunitycolleges.cccco.edu/Portals/0/Reports/2016-Minimum-

Qualifications-Report-ADA.pdf

Coscarelli, W., & Shrock, S. (2008). Chapter 29: Level 2: Learning-Five Essential Steps for

Creating Your Tests and Two Cautionary Tales ASTD handbook for workplace learning

professionals. Alexandria, VA: ASTD Press.

Kirkpatrick, D. L. (2008). Section VI: Measuring and Evaluating Impact - Luminary Perspective:

Evaluating Training Programs ASTD handbook for workplace learning professionals.

Alexandria, VA: ASTD Press.

Kristiansen, N. (2008). Chapter 28: Level 1: Reaction Evaluation ASTD handbook for workplace

learning professionals. Alexandria, VA: ASTD Press.

McCain, D. V. (2008). Chapter 31: Level 4: Results ASTD handbook for workplace learning

professionals. Alexandria, VA: ASTD Press.

North Orange County Community College District (2015). Minimum qualifications. Retrieved

from https://www.nocccd.edu/minimum-qualifications-259
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OC Workforce Indicators Report, (2016). 2015-2016 Report. Retrieved from

http://www.ocbc.org/wp-content/uploads/2015-WIR-FINAL-10.6.15.pdf

OC Workforce Indicators Report, (2015), 2014-2015 Report http://www.ocbc.org/wp-

content/uploads/2014-WIR-PRESS.pdf

Philips, J. J. (2008). Chapter 32: Return on Investment ASTD handbook for workplace learning

professionals. Alexandria, VA: ASTD Press.

Razik, T. A., & Swanson, A. D. (2010). Fundamental concepts of educational leadership and

management (3rd ed.). Boston, MA: Pearson.