Hind Siam

Damascus, Syria Phone: 011-3443465/66 Mobile: 0944477697 Email: hind.siam83@gmail.com

Personal Date & Place of Birth: 22 August, 1983; Riyadh

Details Status: Single
Gender: Female
Address: Damascus - Dahiyat Qodsaya - Land D2

Profile Detail oriented and dedicated with a positive attitude.

Professional work in Front / Back /central /Head offices.
Experience in clerical work.
Self-motivated and resourceful.
Strong commitment.
Able and willing to learn quickly.
Maintain a high degree of confidentiality.
Work under pressure or in crisis situations.
Ability to lead the team and guidance.
Ability to coordinate and monitor work plan with minimum supervision.
Wide range of information gathering, monitoring, technical and administrative services.
Travel within the area of responsibility.

Work
Experience Arab Bank - Syria (March 2009 till now )
1. Senior Operations Controller:
Ensuring the conduct of operations in accordance with local and international policies, procedures and
standards.
Ensure no abuses that endanger operations and direct and report on them if they occur.
Express opinion on the validity of the operations With reference to policies and procedures.
Making decisions within the limits of responsibility.
Follow up the implementation of any requests and tasks directed to sections / staff.
Oral and written communication with employees / departments to ensure smooth operation.
Preparing reports(daily / weekly / monthly), records, Situation assessments for operations and
Consolidate reporting inputs.
Oversees fund allocation processes and Monitoring of cash balances.
Review and Follow up all operations (payment requests, Conversion orders, vouchers, individual
contractors, consultants, delivery of cheques, exchange rates, transfers and deals...) beside verification
of proper documentation and needed papers.
Follow-up procedures for payment of employee benefits as well as recording monthly recoveries.
Follow up cash movement according to Staff powers/Budget requirements/Sectoral focus.
Follow-up the efficiency of all Control and security systems beside equipment to avoid any risks.
Follow the strategy and communicate With customers/work team members.
Ensure that the contingency/emergency plan is implemented (when needed).
Develop and update work/implementation plan for allocated targets.
Contribute inputs to proposal development process.
Monitor visits procedures in a timely and regular manner.
Ensure documentation is up to date and systematically organized.
Reporting incidents that affect employees, assets, work ... to public administration(Head Office).
Keep routine and confidential correspondence files and documents, beside Maintaining Finance
archiving system.
Prepare monthly inventories, and ensure periodic updates.
Supervising and evaluating the work of the security guards beside Reporting any defaults.
Provide administrative assistance for other sections/departments/Offices/Teams.

1
2. Senior Analyst Processes, Policies & Procedures:
Prepare policies and procedures manuals.
Assist in formulation of any product, project, service, plan and implementation by collection, analysis and
presentation of background information for preparing any product, project, service, and plan.
Organize and updated forms used in banking business, requests, Identification documents, monitoring
records, contracts, Terms and Conditions.
Liaise and coordinate with other sections to manage Policy manuals and other issues raised in
assessments to closure.
Study and analysis all decisions issued by the Monetary and Credit Council, Central Bank of Syria,
Agencies, and Upper and relevant departments.
Application functions on the system to ensure the correctness of execution constraints and calculations
used.
Review procedures and applications periodically-Communication daily/ oral / written and many other
ways with other Sections, Departments, Branches and Central Operation Department to ensure smooth
workflow.
Answering routine queries and providing information relying on knowledge of established policies,
procedures.
Make recommendations for actions, provide clarification and explain Rules and Administrative provisions
to staff at all levels
Contribute to the preparation of reports and project documents by providing information.
preparing tables and drafting routine correspondence and reports.
Produce and Maintain Records of all findings.
Follow-up and Support other sections/departments/Offices/Teams/all stakeholders.
Maintain office files and reference system including policy reference documents.

3. Internal control Section Accounting Department/Daily Jacket Acting Section Head:

Enter data and information according to the approved system.
Ensure the correctness and completeness of information and input data.
Checking all types of transactions, Beside Sorting documents by the sequence.
Preparation of documentation to facilitate internal audits Or any other party.
Review notices, Files, Structures, Paperwork and financial accounting entries and attachments received.
Confirm the number of incoming documents with the actual number of movements by the reports of the
system.
Follow-up transactions and shortcomings of others updated with direct charge and the relevant
authorities.
Follow-up all Branches/Sections/Employees/Customers to complete the missing financial entries and
other documents and papers.
Ensure the proper filing of the financial entries and other documents in both hard and soft copies
(scanning).
Save financial entries and other documents, Files, Structures, Paperwork in daily folders.
Update and maintain the databases, Beside generating various statistical reports.
Reporting and Arranging reports.

Coach (Lecture/ Trainer) in Arab Center for Science and Technology

Human Resources Management - Finance - Development - Operations - Admin - Business - Banking

Insurance and - Marketing and Sales.

Organizing training operations.

Organize workshops.
Train Training, rehabilitation and preparation of attendance for the labor market.

Popular Credit Bank Al Hariqa Branch (2008)

Opening new accounts of all kinds (individual, joint, company)

check book and credit card request.
Make withdrawals and deposits.
Adoption of signatures.
Anti-money laundering.
Discount premiums loans (loans of all types).
Cashing Retirement Salaries.

2
 Al Sham company-Financial, marketing and legal Advisors

Receive applications and identify candidates for the proposed position.

Arrange interviews and written tests.
Informing Accepted and rejected candidates (Phone-E-mail).
Preparation for the training of accepted candidates.
Organization of work for all employees and the distribution of tasks.
Follow-up with responsible staff on deadlines for response or for specific action.
Updating staff (staff database) and other relevant lists.
Manage all office correspondence.
Maintains routine and confidential correspondence files/documents, screen telephone calls and visitors.
Counseling for all companies and customers.
Provide service after service
Posting Data.

Education MBA , Master of Business Administration SVU

B.A , Economy College- Damascus University
FQ , Finance Qualification CISI

Training All Arab Bank Departments and Section(Accounting- Finance -Remittances-Commercial-Loans-

Control-Operations-Supply -Purchases...)
Customer Service Section - Popular Credit Bank/Alhariqa branch.
Accounting section - Real Estate Bank/University branch.
Customer Service Section - Agricultural Bank/Alhariqa branch
KYC, AML and CTF course - Arab Bank-Syria.
Code of Conduct course - Arab Bank-Syria.
English Courses / Tofel & IELTS Course.
TOT Certificate - Training of Trainers.
First Aid course - Red Crescent.

Computer DPC Certificate, Diploma in practicing computer

Skills Microsoft Office applications MS-Excel MS-Outlook MS-Word

Languages Arabic: Native

English: Excellent (Reading, Writing, Speaking and Typing)

References Available upon request.