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Career Wings Head Office,

Gillander House, Lakhotia Group,


No. 8, N. S. Road, Block - C 2nd Floor,
Dalhousie, Kolkata 700-001
Date-

Dear Sir/Madam,
We are the students of weekly Karate Training classes in the Birati branch of Career
Wings. We have been suffering from terrible service before starting or during the class, mainly
from your office-staff Arpita Saha.
On 13-May-2017 Saturday 9.00 am, we gathered for our usual classes, but the Centre was
not yet open, so we were waiting outside under the open sky for the whole class-duration
of 1.5 hours, still there was no sign of any office-staff coming or informing us over phone
about that matter.
On other days also, the classes often start 25-30 minutes late due to late arrival of Ms
Arpita Saha.
She also performs very poor service in prior informing the students about class-cancellation
or some other urgent information.
There is poor maintenance of classroom-property & regarding this, she is heard of blaming
us illogically without any evidence. This is an insulting situation to us as-well-as an
unprofessional approach from the side of Career Wings.
We expect Career Wings to be a renowned organization with customer-friendly training
centres. So we are looking forward to your immediate resolution to this problem & necessary
actions against your employee Arpita Saha.

Sincerely,

Name of Student Signature of Student Signature of Guardian

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