Shadi Shahin

Mobile: +962 797765555

E-mail: shadi.k.shahin@gmail.com

Objective:
An enthusiastic individual and a good team player who is seeking an opportunity to work in my
major, Accounting or a related field in a well-known organization where I can utilize my skills and
abilities to the maximum.

Working Experience:
Jan 2016 Present Project Assistant, Communications, IOM Jordan

Write letters and send them to appropriate bodies, and receive incoming mails.
Supervise tasks assigned to project workers as instructed by the director.
Keep records of all information related to project for documentation, clarification and
presentation to management.

May2014 Aug2015 Operations Manager, Treasury for Events Management

Oversee overall financial management, planning, systems and controls.

Management of agency budget in coordination with the Executive Director.
Development of individual program budgets Invoicing to funding sources,
Including calculation of completed units of service.
Payroll management, including tabulation of accrued employee benefits.
Disbursement of checks for agency expenses.

Jun2012 - Aug2012 Promoter, Tamweelcom Company

Demonstrate and provide information on promoted products/services

Create a positive image and lead consumers to use it Use lectures, films, charts, and/or slide
shows.
Distribute product samples, brochures, flyers etc. to source new sales opportunities
Identify interest and understand customer needs and requirements
Set up booths or promotional stands and stock product

2009-2010 Call center, Zain Group

Obtains client information by answering telephone calls; interviewing clients; verifying
information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
 Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines;
recommending improved procedures.
2008-2009 Sales, Cozmo

Submits orders by referring to price lists and product literature.

Monitors competition by gathering current marketplace information on pricing, products,
new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive
developments.
Resolves customer complaints by investigating problems; developing solutions; preparing
reports; making recommendations to management.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.

Education:
2014 Bachelor Degree in Accounting, Middle East University

Qualifications:
2014 TOFEL Certificate 2014, Grade 75/100

Trainings:
2016 Effective Communication Skills & Excellence in Customer Service

2016 Communicating on the phone

2016 Certification-Child-Protection

2016 I know Gender Training

2016 Advanced Security In The Field

2016 Basic Security In The Field

2016 Meetings Training

2016 Cultural Orientations Course

2016 Diversity Training

 2017 Preparing and Responding to Active Shooter Incidents

2017 Cyber Security Training

2017 Communicating effectively

2017 Communicating in Writing

2017 Ethics and Conduct at IOM : The Values We Share

2017 Being A Leader

2017 COI e-learning Module I and II Test

2017 COI e-learning module III and IV Test

2017 The Identification of Refugees in Need of Resettlement

2017 Fundamentals of Fraud and Corruption Awareness

2017 Protection Induction Programme

Skills:
Excellent interpersonal and communication skills

Microsoft Office (Word,Excel,Outlook)

Organizational skills

Personal Information:
Marital Status: Single

Date & Place Of Birth: March 24,1989, Jordan

Nationality: Jordanian

References will be provided upon request