(330) 931 0713 | jackenyon@gmail.

com

Jack Kenyon
Technology professional with a passion for personal development and growth. Skills in
Microsoft Windows, Linux, troubleshooting, and creative problem solving. Skilled in
working in a technical environment with non-technical people.
EMPLOYMENT

May 2014 - Present T ECH N I CI AN 1 / AS S IS TAN T TO S YS T E M S A D M IN Envisage Group Inc.

+ Assist in maintaining approx. 120 Windows computers on a domain at 2 car
dealerships
+ Communicate with employees in all levels of the business (sales, executives,
service technicians, and IT personnel)
+ Work with external vendors to implement & support new & existing solutions
+ Assist Systems Administrator with networking, security, ADP solutions, dealership
software, & computer management systems
+ Organize & prioritize a daily running task list
+ Answer a variety of technology-related questions in a non-technical way to
employees at different levels of the business
+ Problem solve in a hands-off environment utilizing resources personally
developed/researched for my job

Sep. 2013 May 2014 T ECH H E LP Kent State University

+ Performed Routine setup/maintenance on over 400 PCs/Macs
+ Communicated technical concepts to non-technical people
+ Developed troubleshooting skills in an academic environment on both Mac &
Windows computers
+ Assisted & performed hardware troubleshooting/repair

2011 - Present FR E E L AN C E T EC H RE P A I R Freelance

+ Offer tech repair/troubleshooting services on a variety of devices
+ Troubleshooting/advising on issues related to Android, Apple devices, Windows,
and home tech solutions (i.e. smart TVs/devices, laptops, desktops, etc.)
+ Sell my skills and negotiate fair pricing for service provided

EDUCATION

2012 Present B ACH E LO R O F D I G IT A L S CI EN CES Kent State University

PROJECTS

Home ESXi Host ES XI Setup, migration, configuration, & basic virtual networking
Linux Server H O ME S ER V E R ownCloud/Seafile file server; web server; Ampache Music server
Networking H O ME N ET WO R K pfSense Firewall (port forwarding, firewall management, VPN, etc.)