MGT503 MCQs Solved in Conference Chat

MGT503 MCQs Solved in conference chat
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Question # 1 of 15 ( Start time: 09:08:56 PM ) Total Marks: 1

An area in the environment that if exploited may generate high performance is called
organizational:
Select correct option:
Strength
Weakness
Opportunity
Threat

Intermediate plan usually covers period of:
1 to 5 years
1 year
5 to 10 year
Less than 1 year

Which plan cannot be used if rewards are allocated only on seniority?
Employee recognition
Pay-for-Performance
Open-book management
Stock option programs

An organization whose entire existence is made possible by and revolves around the Internet is
categorized as which of the following e-business involvements?
E-business enhanced
E-business enabled
Total e-business
Theoretical e-business
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The jobs of assembly-line employees are to be changed to allow more tasks to be done by
individual workers. This is a reduction in which of the following?
Work specialization
Departmentalization
Chain of command
Centralization
Which of the following is the most ancient management monument?

Wall of China
Egyptian Pyramid
Taj Mahal
Sydney Opera House

Which of the following departmentalization is used more in recent years to better monitor the
needs of customers and to respond to changes in those needs?
Needs-based
Functional
Process
Customer

All of the following are managerial roles identified in Mintzbergs Model EXCEPT:
Informational
Interpersonal
Functional
Decisional

The degree to which decision making is confined at a single point in an organization is
described as __________.
Unity of command
Chain of command
Span of management
Centralization

Growth, achieving ones potential, self-fulfillment, and the drive to become what one is capable
of becoming are characteristics of which need according to Maslows hierarchy?
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Physiological
Esteem
Social
Self-actualization

All of the following are reasons to look at theoretical perspectives of management EXCEPT:
Understanding the present
Source of new ideas
History repeats itself
Guide to action

All of the following are considered core processes for implementing strategy EXCEPT
People
Strategy
Management
Operations

Which of the following is best described as doing something differently and has been described
as discontinuous or complementary change?
Entrepreneurship
Innovation
Variance
Enterprise

Which of the following is not among the three perspectives that should be considered in
preparing a business plan?
Marketing perspective
Perspective of the entrepreneur
Investor perspective
Technical perspective

Which of the following is the accountability for the achievement of objectives, the use of
resources, and the adherence to organizational policy?
Power
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Responsibility
Authority
Planning

Concern for employee motivation is most closely associated with which of the following
management approach?
Bureaucracy
Organizational behavior
Scientific management
Systems

An office supply firm that has three departments based upon retail, wholesale, and
governmental customers is using which of the following types of departmentalization?
Functional
Product
Customer
Geographic

The continuous line of authority that extends from the upper levels of management to the lowest
levels of the organization is called:
Authorized line of responsibility
Unity of command
Responsibility factor
Chain of command

Which of the following is a general statement or understanding that guide or channelize thinking
in decision making?
Policy
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Procedure
Rule
Project

An organizations specific environment:
Is unique and changes with conditions
Is the same regardless of the organizations age
Is determined by the top level of management
Is quantified to determine its existence

There are many healthcare products manufacturers. XYZ Company manufactures only personal
hygiene products. It markets such products deodorant, body powder, body creams, and
exfoliates. Because it only stocks body care and personal hygiene products, it is using ___
strategy.
Prospecting
Emergent
Focus
Cost leadership

Strategic plans include:
Formulation of objectives
Financial information
Participation from all levels
Benchmarking

The sales and marketing component of e-business is:
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Intranet
Evolution
E-commerce
Extranet

Which of the following decision making technique is relatively simple and tends to rely heavily
on previous solutions?
Non-programmed
Linear
Satisficing
Programmed

Operational plans are normally associated with which of the following organizational levels?
International or global level

Corporate level
Business level
Functional level

Which of the following is NOT an example of an organizations general environment?
Economic conditions
Political conditions
Social conditions
Industry conditions

The assignment of new or additional responsibilities to a subordinate is called:
Coordination
Specialization
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Delegation
Span of control

An individual who would enjoy taking on the challenge of personally redesigning the workflow of
a manufacturing line to improve employee productivity would probably be rated high on which of
the following?
Need for affiliation
Need for impact
Need for achievement
Need for power

When an organization does everything that is required of it legally but nothing more. It is called:
Social obligation
Social obstruction
Social response
Social contribution

When Usman decides to deploy employees to another department that is lagging behind in
production, he is acting in which of the following roles?
Spokesperson
Negotiator
Leader
Resource allocator

Which of the following is the type of power a person has because of his or her position in the
formal organizational hierarchy?
Legitimate power
Coercive power
Reward power
Expert power
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The management process includes all of the following management functions EXCEPT:
Planning
Innovating
Leading
Organizing

Computers and campus facilities given to a university are called its:
Human resources
Financial resources
Physical resources
Information resources

Which of the following is NOT an important leadership role for team leaders?
Liaison with external constituencies
Liaison with internal constituencies
Troubleshooter
Conflict manager
Strategy ________ is the process of choosing among different strategies and altering them to
best fit the organization's needs.
Formulation
Control
Implementation
Testing

Which of the following BEST describes informal planning?
Performed at the lowest organizational level
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General and lacks continuity
Developed in informal meetings at a resort
Specific and is developed by the middle managers

For a company such as Walt Disney world in florida, a bank would be an example of what kind
of factor in their specific environment?
Competitor
Supplier
Special-interest group
Government agency

Which of the following is a general statement or understanding that guide or channelize thinking
in decision making?
Policy
Procedure
Rule
Project

Programmed decision making technique tends to rely on which of the following?
The problem solvers ability to think on his or her feet
The development of a clear set of alternative solutions
Previous solutions
Identification of the actual problem

A form of group decision making in which a group is used to achieve a consensus of expert
opinion is called:
Interacting group
Delphi technique
Nominal group
Brainstorming

Which of the following theory is currently the most widely accepted when describing employee
motivation?
Reinforcement
Three-needs
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Expectancy
Equity
The Hawthorne studies were initially devised to study:
Productivity levels of groups versus individuals
The effect of noise on employee productivity
The effect of illumination levels on employee productivity
The effect of competitive organizational environments on productivity

It is assumed that a perfectly rational decision maker:
Does not follow rational assumptions
Does not consider value maximizing as an objective
Offers inconsistent decisions
Would be objective and logical

Theory Y assumes that people inherently:
Need satisfaction of need to belong more than anything else
Avoid responsibility and need to be closely controlled
Want to work and exercise self-direction
Work to satisfy hygiene factors

The people who work directly on a job or task and have no responsibility for overseeing the
work of others are called:
First-line managers
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Middle managers
Non managerial staff
Supervisors

A manager who organizes his or her plant by separating engineering, accounting, human
resources, and purchasing is using which of the following departmentalization?
Functional
Product
Customer
Geographic

The ____ of a strategy specifies the range of markets in which an organization will compete.
Scope
Distinctive Competency
Resource deployment
Effective strategy

The time period for the construction of pyramids was:
10 years
15 years
30 years
20 years

When planning involves specific objectives (covering a period of years) that are then written
down and made available to organization members with specific action programs for achieving
the goal, which of the following types of planning was used?
Environmental planning
Economic planning
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Informal planning
Formal planning

What is the best term to describe the process of attempting to influence other people to attain
the organization's objectives?
Planning
Organizing
Leading
Controlling

In order to communicate, motivate and delegate a manager must have:
Political skills
Conceptual skills
Technical skills
Interpersonal skills

Which of the following are work groups established by the organization that have designated
work assignments and specific tasks?
Tasks groups
Formal groups
Informal groups
Cross-functional groups
A learning organization has developed its________.

Educational department to keep employees trained

Capacity to adapt and change
Barriers to entry of its markets
A sustainable competitive advantage that is easy to maintain
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Which of the following are included in strategic plans?
The formulation of objectives

Financial information
Participation from all levels
Benchmarking
Which of the following is a one-time plan specifically designed to meet the needs of a unique
situation.
Multipurpose plan
Strategic plan
Operational plan
Single-use plan
Which stage of strategic management process determines; What the strategy is?
Formulation stage
Implementation stage
Execution stage
Evaluation stage
According to Adam Smith, the division of labor results in:

Increased worker motivation

Decreased worker specialization
Increased worker productivity
Decreased worker motivation
In the MBO system:

Objectives are determined by management

Goals are only reviewed at the time of completion
Goals are used as controls
Progress is periodically reviewed
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Straightforward, familiar and easily defined problems are called:
Unstructured problems
Structured problems
Unique problems
Non-programmed problems

The best way to characterize management is to say that it is:
Part of the economy

An activity or process
An overcrowded career field
One of the chief difficulties for most firm
To determine the ___________, a manager must determine what is relevant or important in

resolving the problem.
Geocentric behavior needed

Number of allowable alternatives
Weighting of decision criteria
Decision criteria

Which one of the following ethical approaches exemplifies the belief that every person has
fundamental human rights that should be respected as well as protected?
Justice approach
Rights approach
Individualism approach
Utilitarianism approach

The ____ of a strategy specifies the range of markets in which an organization will compete.
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Scope
Resource deployment
Effective strategy

The theory that a person should report to only one manager is called:
Unity of command
Chain of command
Span of control

Which of the following is a basic definition of ethics?
Moral guidelines for behavior
Rules for acknowledging the spirit of the law
Principles that define right and wrong conduct
Principles for legal and moral development

ABC Company continues to offer the same quality beauty products it has for the last 10 years.
The company is successful and has no current plans for change. Which of the following types of
strategies is it employing?
Growth
Stability
Retrenchment
Combination
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When objectives are not written down or rarely verbalized, and the planning is general and lacks
continuity, which of the following types of planning is used?
Economic planning
Informal planning
Formal planning

Which of the following theory proposes that ethical decisions be based on existing ethical norms
in industries and communities in order to determine what constitutes right and wrong?
Theory of justice of ethics
Integrative social contracts
Right view of ethics
Utilitarian view of ethics

The threat of new entrants is the extent to which new competitors can easily enter a market.
Thus the threat of new entrants for a local restaurant than a automobile company is:
High
Low
Moderate
Equal
For a company such as Walt Disney world in florida, a bank would be an example of what kind
of factor in their specific environment?
Competitor
Supplier
Special-interest group
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Government agency

Which of the following statements BEST describes an organizations suppliers?
Main customers of the organization
Governments that pass the laws the organization must follow
Located close to the buying organization
Organizations that provide materials and equipment

Which of the following leadership is the ability to create and articulate a realistic, credible, and
attractive vision of the future for an organization or organizational unit that grows out of and
improves on the future?
Visionary
Charismatic
Trait
Transactional

When a firm advertises that it only uses recycled paper products, it is called:
Meeting its social obligation
Meeting social responsibilities
Being socially responsive
Paying attention to the bottom line
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To run organization efficiently an organization need engineering skills as well as managerial
skills. This idea was given by:
Robert Owen
Charles Babbage
Henry Towne
W. Edwards Deming

Amir is representing his company at the local Chamber of Commerce Annual Business
Recognition luncheon. He is performing which of the following managerial role?
Negotiation
Monitor
Figurehead
Liaison

Which of the following is defined as the blueprint describing the business strategy for entering
the marketplace and explains the business to potential investors?
Business alliance
Spin-off
Competitor analysis
Business plan

Amna has been given goals related to the rollout and sales of her department. Her success at
implementing the strategy will be assessed by comparing actual performance against the goals.
This comparison is known as:
Planning
Organizing
Implementing
Controlling
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Which stage of strategic management process determines; What the strategy is?
Formulation stage
Execution stage
Evaluation stage

Organizations that are highly flexible and adaptive are described as which of the following?
Organic
Mechanistic
Rational
Intuitive

A savings and loan bank is structured with divisions for making consumer loans, mortgage
loans, business loans, and agricultural loans. This is an example of which type of division?
Product division
Customer division
Geographic division
Conglomerate division

The acceptable standards or expectations that are shared by the groups members are referred
to as which of the following?
Roles
Norms
Values
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Morals

A skill or capability that enables an organization to conceive of and implement its strategies is
its:
Strength
Weakness
Opportunity
Threat

The determination of alternative courses of action to be taken if an intended plan is
unexpectedly disrupted or rendered inappropriate is called:
Contingency planning
Long term planning
Directional planning
Specific planning

All levels of management between the supervisory level and the top level of the organization are
termed as:
Middle managers
First-line managers
Supervisors
Foremen

Which of the following is the process of developing businesses to pursue trends and changes
that no one else has seen before?
Entrepreneurship
Division of labor
Evolution
E-commerce
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Which of the following describe(s) a global marketplace?
The entire world is a marketplace

National borders are irrelevant
The potential for organizations to grow expands dramatically
All of the given options

A well-designed goal should be:
Short and very specific about expected outcomes

Written in terms of outcomes rather than actions
Identifiable to even the first-line supervisors
Specific and within a manageable time frame

Which of the following design is not limited to horizontal, vertical, or external boundary imposed
by a conventional structure?
Learning organizations
Threatened organizations
Functional

In some countries, such as Venezuela, titles, rank, and status carry a lot of weight. These
countries have a large:
Power distance
Uncertainty avoidance
Short- versus long-term orientation
Individualism versus collectivism
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MC100202199 : Raza Tahir 88
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Quiz Start Time: 11:40 PM

To maximize motivation among todays diverse workforce, managers need to think in terms of which of the following?
Flexibility
Consistency
Needs
Wants
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Agency head or plant manager is most likely associated with which of the following managerial role?
Team leaders
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Middle managers
First-line managers
Top managers

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A manager who organizes his or her plant by separating engineering, accounting, human resources, and purchasing is using
which of the following departmentalization?
Functional
Product
Customer
Geographic
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The best way to characterize management is to say that it is:
Part of the economy
An activity or process
An overcrowded career field
One of the chief difficulties for most firms

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The sales and marketing component of e-business is:
Intranet
Evolution
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E-commerce
Extranet

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Which of these is the ability to perform a specialized task that involves a certain method or process?
Technical
Conceptual
Interpersonal
Communication

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Transactional leaders are leaders who guide and _____.
Direct groups towards their goals and tasks
Clarify the followers goals and task requirements
Clarify the groups goals and roles
Motivate their followers in the direction of establishe

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The first step of the project planning process is to:
Develop an overall project schedule
Identify all the activities in the project and the resou
Estimate the amount of time necessary for the comp
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Define the project's goals

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A leader, such as Bill Gates of Microsoft, who can inspire followers above their own self-interests and can have a profound
effect on their performance, are known as which of the following?
Transactional leaders
Directive leaders
Informational leaders
Transformational leaders

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Management science and operations management are the branches of:
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Knowledge management
Total quality management
Marketing management
Quantitative management

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A guest at a hotel complains that the room hasnt been thoroughly vacuumed. This is an event that occurs occasionally and can
be handled with a standardized, routine response. This would be a:
A programmed decision
Ill-structured decisions
Novel decisions
Non-programmed decisions
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A general plan outlining decisions of resources allocation, priorities and action steps necessary to reach goals is called:
Strategic plan
Tactical plan
Operational plan
Personal plan

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Role of disseminator, figurehead, negotiator, liaison and spokesperson is most important for:
Top level managers
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First line managers
Middle level managers
Non managerial staff

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Henri Fayol, a French industrialist, first analyzed what managers do and divided that work into functions. The study of the
management function that defines goals and establishes strategies to achieve them is called:
Planning
Organizing
Leading
Controlling
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Which of the following suggests that there is a need to have good relationships at work?
Need for achievement
Need for power
Need for fulfillment
Need for affiliation
The specific organizational environment includes which of the following?

Economic factors
Political conditions
Technological factors
Competitors
Inspiring people to be high performer is called:

Controlling
Leading
Planning
Organizing
Justice approach
Rights approach
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Social obligation is the obligation of a business to meet its:
Social and technological responsibilities
Economic and social responsibilities
Technological and economic responsibilities
Economic and legal responsibilities
What would be the best description of plans that focus on the broad future of the organization
and incorporate both external environmental demands and internal resources into managers'
actions?
Operational plans
Tactical plans
Strategic plans
Holistic plans
There are many healthcare products manufacturers. XYZ Company manufactures only personal
hygiene products. It markets such products deodorant, body powder, body creams, and
exfoliates. Because it only stocks body care and personal hygiene products, it is using ___
strategy.
Prospecting
Emergent
Focus
Cost leadership

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According to Herzberg, in order to provide employees with job satisfaction, managers should
concentrate on which of the following?
Hygiene factors
Issues such as pay
Motivation factors
Extrinsic factors
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Justice approach
Rights approach

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High
Low
Moderate
Equal

Which of the following is the number of subordinates that a manager manages and ultimately
determines the number of levels of managers in an organization?
Responsibility
Unity of command
Chain of command
Span of control

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Pay-for-Performance

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Controlling
Leading
Planning
Organizing

Which of the following departmentalization is used more in recent years to better monitor the
needs of customers and to respond to changes in those needs?
Needs-based
Functional
Process
Customer

Estimated cost of Sydney Opera House was:
$ 7 Million
$ 102 Million
$95 Million
$ 60 Million

Which of the following is NOT a key element of the Total Quality Management approach?
Focus on the customer
Employee involvement
Continuous improvement
Focus on the supplier

Knowledge management involves encouraging the members of the organization to:
Improve the educational level of the average employee
Develop new training programs to help new employees
Develop a corporate university
Systematically gather information and share it with others

According to Douglas McGregor, ________ represents a pessimistic, negative view of workers,
who are considered irresponsible, resistant to change and lacking ambition.
Theory Y
Theory X
Type A
Type B
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A skill or capability that enables an organization to conceive of and implement its strategies is
its:
Strength
Weakness
Opportunity
Threat

When an organization assigns specialists to groups according to the projects they are working
on, this is called ____.
Divisional structure
Functional structure
Product structure
Matrix structure

When an organization assigns specialists to groups according to the projects they are working
on, this is called ____.
Divisional structure
Functional structure
Product structure
Matrix structure

Executive vice president, president, managing director, chief operating officer, chief executive
officer, or chairman of the board are positions associated with which of the following levels of
management?
Team leaders
Middle managers
First-line managers
Top managers

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Which of the following is the obligation or expectation to perform a duty?
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Responsibility
Unity of command
Chain of command
Span of control

When planning involves specific objectives (covering a period of years) that are then written
down and made available to organization members with specific action programs for achieving
the goal, which of the following types of planning was used?
Economic planning
Informal planning
Formal planning

Sony Corporations focus on product innovation is an example of which of the following
dimensions of organizational culture?
People orientation
Attention to detail
Outcome orientation
Aggressiveness

All of the following are characteristics of total quality management EXCEPT:
Intense focus on the competition
Concern for continual improvement
Improvement in quality of everything the organization does
Accurate measurement

Pay-for-Performance
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Which of the following early advocates of organizational behavior was the first to argue that
organizations were open systems?
Robert Owens
Hugo Munsterberg
Mary Parker Follett
Chester Barnard

In describing the degree to which tasks in an organization are divided into separate jobs,
managers use the term _________.
Work specialization
Departmentalization
Chain of command
Span of control

The determination of alternative courses of action to be taken if an intended plan is
unexpectedly disrupted or rendered inappropriate is called:
Contingency planning
Long term planning
Directional planning
Specific planning

All of the following are the characteristics of an organization EXCEPT:
People
Product
Purpose
Structure

The three key elements in the definition of organizational motivation are _____, organizational
goals, and needs.
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Personality
Ability
Effort
Tenure

Environmental scanning establishes the basis for ___, which are predictions of outcomes.
Scenarios
Projects
Budgets
Forecasts

In the MBO system:
Objectives are determined by management
Goals are only reviewed at the time of completion
Goals are used as controls
Progress is periodically reviewed

Which of the following means that you achieve the best possible balance among several goals?
Sacrificing
Satisficing
Minimizing
Optimizing

In those organizations where formal planning did not lead to higher performance, the culprit was
which of the following?
Competition
Marketing plan
Management
Environment

The assignment of new or additional responsibilities to a subordinate is called:
www.vuzs.net
Coordination
Specialization
Delegation
Span of control

Which of the following approach focuses on a set of interrelated and interdependent parts
arranged in a manner that produces a unified whole?
Process
Function
Systems
Contingency

The plans which deal with fairly small set of activities are called:
Strategic plan
Tactical plan
Operational plan
Personal plan

Controlling
Leading
Planning
Organizing
Which of the following is a highly structured technique, designed to keep personal interactions
at a minimum?
Clustering
Brainstorming
Nominal group technique
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Group interview

Which of the following concept defines the number of subordinates that report to a manager and
that indirectly specifies the number of levels of management in an organization?
Authorized line of responsibility
Unity of command
Span of control

Which of the following interpersonal role emphasizes the contacts that a manager has with
those outside the formal authority chain of command?
The Liaison Role

The Leader Role
The Figurehead Role
The Spokesman Role

In some countries, such as Venezuela, titles, rank, and status carry a lot of weight. These
countries have a large:
Power distance
Uncertainty avoidance
Short- versus long-term orientation
Individualism versus collectivism

Which of the following decision making technique is relatively simple and tends to rely heavily
on previous solutions?
www.vuzs.net
Non-programmed
Linear
Satisficing
Programmed
The process of assigning managerial authority and responsibility to managers and employees
lower in the hierarchy is referred to as:
Specialization
Feedback
Accountability
Delegation
Sony Corporations focus on product innovation is an example of which of the following

dimensions of organizational culture?
People orientation
Attention to detail
Outcome orientation
All of the following are steps in objective setting, EXCEPT.

Specify deadlines
Allow the employee to actively participate
Link rewards to effort
Prioritize goals
Which of the following is an explicit statement that tells a manager what he or she can or cannot
do?
Procedure
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Policy
Which of the following is the final step in the decision-making process?

Identifying the problem
Evaluating the decisions effectiveness
Identifying decision criteria
Selecting an alternative that can resolve the problem

According to McGregor:
Theory X is appropriate for all situations
Theory Y is appropriate for all situations
Theory X has dominant position over theory Y
Theory Y has dominant position over theory X
set of processes involved in creating or determining the strategies of the organization is called:
Strategy formulation
Strategy implementation
Strategy evaluation
Strategy imitation

According to the Ohio State Studies, a leader who is high in ___ is characterized by mutual trust
and respect for employees' ideas and feelings. He/she also shows concern for employees'
comfort, well-being, and satisfaction.
Autocratic structure
Initiating structure
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Consideration
Production-orientation
A plan used to operationalize any other kind of plan is called:

Reaction plan
Specific plan
Directional plan
Action plan

Primarily managers perform which of the following tasks?
Selling
Stocking merchandise
Directing the activities of other people
Ordering merchandise

When Ali decides to take corrective action and provide damage control, he is acting in which of
the following roles?
Spokesperson
Figure head
Negotiator
Disturbance handler

Which of the following is a one-time plan specifically designed to meet the needs of a unique
situation.
Multipurpose plan
Strategic plan
Operational plan
Single-use plan
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A supervisor is teaching an employee to use a piece of equipment safely. Which of the following
skill is most important for supervisorr?
Conceptual skills
Human skills
Strategic skills
Technical skills

Monitoring organizational progress towards goal attainment is called:
Planning
Organizing
Leading
Controlling

Goals are often called which of the following?
The basis for all the other functions

Managements do or die objectives
A lot of other names by various organizations
The foundation of planning

Goals are often called which of the following?
The basis for all the other functions

Managements do or die objectives
A lot of other names by various organizations
The foundation of planning

The set of strengths, characteristics and qualities including skills, technologies, or resources
that distinguish a firm from its competitors is called:
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Scope
Resource deployment
Effective strategy

Which of these is the ability to perform a specialized task that involves a certain method or
process?
Technical
Conceptual
Interpersonal
Communication

In order to communicate, motivate and delegate a manager must have:
Political skills
Conceptual skills
Technical skills
Interpersonal skills

High
Low
Moderate
Equal

Mega environment that includes the attitudes, values, norms, beliefs, behaviors and associated
demographic trends that are characteristic of a given geographic area is called :
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The legal-political element
The economic element

The international element
The socio-cultural element

Which of the following BEST describes directional plans?
Have clearly defined objectives

Identify general guidelines
Meet the needs of a unique situation
Last for 35 years

When the strength provides superior and unique customer value and is difficult to imitate then
the distinctive competence creates a sustainable _______.
Competitive advantage
Scope
Resource deployment
Effective strategy

10 years
15 years
30 years
20 years
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88
sec(s)
Which of the following is a basic definition of ethics?
Moral guidelines for behavior
Rules for acknowledging the spirit of the law
Principles that define right and wrong conduct right answer
Principles for legal and moral development
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What type of forecasting technique relies on the judgment and opinion of knowledgeable individuals?
Qualitative right answer
Short-term
Confirmatory
Predictive
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Knowledge management involves encouraging the members of the organization to:
Improve the educational level of the average employee
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Develop new training programs to help new employees
Develop a corporate university
Systematically gather information and share it with others right answer
Time Left
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To run organization efficiently an organization need engineering skills as well as managerial skills. This
idea was given by:
Robert Owen
Charles Babbage
Henry Towne
W. Edwards Deming
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Which of these is the ability to perform a specialized task that involves a certain method or process?
Technical
Conceptual
Interpersonal
Communication
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Which of the following is one of Fayol's principles of management?
Authority
Discipline
Unity of command
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The jobs of assembly-line employees are to be changed to allow more tasks to be done by individual
workers. This is a reduction in which of the following?
Work specialization Right Answer
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Departmentalization
Chain of command
Centralization
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Assembling additional information and identifying both the nature and the causes of the problem comes
under:
Scanning stage
Categorization stage
Diagnosis stage
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The set of strategic alternatives that an organization chooses from as it conducts business in a particular
industry or market is called:
Business-level strategy
Corporate-level strategy
Functional-level strategy
Market-level strategy
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An office supply firm that has three departments based upon retail, wholesale, and governmental
customers is using which of the following types of departmentalization?
Functional
Product
Customer
Geographic
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Which one of the following is weakness of MBO?
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Requires training of employees right Answer
Coordination of goals and plans
Clarify priorities and expectation
Foster employee motivation
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People with which of the following decision making style have a high tolerance for ambiguity and tend
to focus on the people or social aspects of a work situation?
Analytical
Behavioral
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Directive
Conceptual
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According to Adam Smith, the division of labor results in:
Increased worker motivation
Decreased worker specialization
Increased worker productivity
Decreased worker motivation
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Which of the following is an argument AGAINST formal planning?
Planning focuses on the future
Planning may create rigidity
Planning replaces creativity
Planning ignores prior successes
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A company should develop its plan in which of the following order?
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Mission, operational, strategic, and tactical
Strategic, tactical, mission, and operational
Mission, tactical, strategic, and operational
Mission, strategic, tactical, and operational
71
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When managers avoid the rational decision-making model and find ways to satisfice themselves , they
are following which of the following concept?
Jurisprudence
Bounded rationality
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Least-squared exemptions
Self-motivated decisions
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Agency head or plant manager is most likely associated with which of the following managerial
role?
Team leaders
Middle managers
First-line managers
Top managers
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Which of the following approach focuses on a set of interrelated and interdependent parts
arranged in a manner that produces a unified whole?
Process
Function
Systems
Contingency
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A leading supporter of the classical view argues that anytime managers decide on their own to spend
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their organizations resources for the social good, are:
Contributing social benefits in the name of goodwill
Just doing what the government says they have to do
Helping make society a better place for everyone to live
Adding to the costs of doing business
Time Left
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sec(s)
A state legislative plan that calls for a 2.45 percent increase in tobacco sales tax for the next 2 years
would be considered which of the following type of plan?
Tactical
Operational
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Specific
Directional
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Management science and operations management are the branches of:
Knowledge management
Total quality management
Marketing management
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10 years
15 years
30 years
20 years
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An appropriate managerial behavior in a given situation that depends on a wide variety of elements, is
called:
Open system
Contingency perspective
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Entropy
Quantitative perspective
Time Left
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All of the following are reasons to look at theoretical perspectives of management EXCEPT:
Understanding the present
Source of new ideas
History repeats itself
Guide to action
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Time Left
88
sec(s)
Ali has just received each and every necessary statistics on the proposed new purchases for his
organization. Ali is now ready to render his decision about them. Ali will be making his decision under
conditions best referred to as:
Risk
Certainty
Risk avoidance
Uncertainty
Time Left
88
sec(s)
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Discrepancy between existing and a desired state of affairs is called:
Opportunity
Solution
Weakness
Problem
Plz check it.
Communication should be:
From Top to Bottom level
From Bottom to top
2 way
None of the given option
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Controlling
Leading
Planning
Organizing
All of the following are the characteristics of an organization EXCEPT:
People
Product
Purpose
Structure
All of the following are managerial roles identified in Mintzbergs Model EXCEPT:
Informational
Interpersonal
Functional
Decisional
People with which of the following decision making style have a high tolerance for ambiguity and
tend to focus on the people or social aspects of a work situation?
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Analytical
Behavioral
Directive
Conceptual
Achieving results, making the right decisions, and successfully carrying them out to achieve an
organizations goals refer to:
Efficiency
Reliability
Effectiveness
Validity
What is the best term to describe the process of attempting to influence other people to attain
the organization's objectives?
Planning
Organizing
Leading
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Controlling
Which of the following early advocates of organizational behavior was concerned about
deplorable working conditions?
Robert Owens
Hugo Munsterberg
Mary Parker Follett
Chester Barnard
The management function that specifies goals to be achieved and deciding in advance the
appropriate actions to achieve those goals is:
Leading
Controlling
Organizing
Planning
Assembling additional information and identifying both the nature and the causes of the problem
comes under:
Scanning stage
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Diagnosis stage
An appropriate managerial behavior in a given situation that depends on a wide variety of

elements, is called:
Open system
Contingency perspective
Entropy
Quantitative perspective
Usman currently holds a management position within his company. His job responsibilities
include maintaining a focus toward long-term issues that may impact the company as well as
developing appropriate goals to guide the organization. Jim is most probably which type of
manager?
www.vuzs.net
First line
managers
Middle
level
manager
Operational
manager
Top Level
Manager
When call center managers spend much of their time monitoring customer calls and giving
employees feedback about how to improve their dialogue with customers in the future, these
managers are using which of the following skills?
Technical
Conceptual
Situational
Ethical
Ali has just received each and every necessary statistics on the proposed new purchases for his
organization. Ali is now ready to render his decision about them. Ali will be making his decision
under conditions best referred to as:
Risk
Certainty
www.vuzs.net
Risk
avoidance
Uncertainty
Following Quizzes Shared by Naveed Iqbal
Question # 1 of 15 ( Start time: 02:42:18 AM ) Total Marks: 1
Attempting to understand the signs of some problem comes under:
Scanning stage
Diagnosis stage
The behaviorist Mary Parker Follett referred to integration as a process in which:
Managers use their directive might to solve conflicts
Employees use their own intuition to solve conflicts
Managers and employees work together to solve conflicts
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Conflicts are ignored
The first step of the project planning process is to:
Develop an overall project schedule
Identify all the activities in the project and the resources needed to do them
Estimate the amount of time necessary for the completion of each activity
Define the project's goals
The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those
goals is:
Leading
Controlling
Organizing
Planning
To run organization efficiently an organization need engineering skills as well as managerial skills. This idea was given by:
www.vuzs.net
Robert Owen
Charles Babbage
Henry Towne
W. Edwards Deming
Which of the following BEST describes informal planning?
Performed at the lowest organizational level
General and lacks continuity
Developed in informal meetings at a resort
Specific and is developed by the middle managers
In management, the development of mathematical models is called:
Management science
Administrative management
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Behavioral management
In which of the following categories of e-business involvement does an organization use the Internet to perform its traditional
business functions better, but not to sell anything?
E-business enhanced organization
E-business enabled organization
Total e-business organization
Theoretical e-business organization
Ali has just received each and every necessary statistics on the proposed new purchases for his organization. Ali is now ready to
render his decision about them. Ali will be making his decision under conditions best referred to as:
Risk
Certainty
Risk avoidance
Uncertainty
Which factor has been the most rapidly changing component in an organizations general environment in the past quarter-
century?
www.vuzs.net
Global
Economic
Social
Technological
Someone who works with and through other people by coordinating their work activities in order to accomplish organizational
goals is called:
A very intelligent individual
A supervisor of production work
A manager
An operations supervisor
A leading supporter of the classical view argues that anytime managers decide on their own to spend their organizations
resources for the social good, are:
Contributing social benefits in the name of goodwill
www.vuzs.net
Just doing what the government says they have to do
Helping make society a better place for everyone to live
Adding to the costs of doing business
Which of the following is one of Fayol's principles of management?
Authority
Discipline
Unity of command
Which management theory focuses on managing the total organization?
Administrative management
Behavioral management
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Which of the following theory proposes that ethical decisions be based on existing ethical norms in industries and communities in
order to determine what constitutes right and wrong?
Theory of justice of ethics
Integrative social contracts
Right view of ethics
Utilitarian view of ethics
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Question # 1 of 15 ( Start time: 09:08:56 PM ) Total Marks: 1

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Which of the following is the most ancient management monument?

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Question # 1 of 15 ( Start time: 09:26:48 PM ) Total Marks: 1

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Authorized line of responsibility

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Is unique and changes with conditions

Is the same regardless of the organizations age

Is determined by the top level of management

Is quantified to determine its existence

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Question # 7 of 15 ( Start time: 09:51:10 PM ) Total Marks: 1

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International or global level

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Need for affiliation

Need for impact

Need for achievement

Need for power

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Select correct option:

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Question # 1 of 15 ( Start time: 10:19:21 PM ) Total Marks: 1

Does not follow rational assumptions

Does not consider value maximizing as an objective

Offers inconsistent decisions

Would be objective and logical

Question # 2 of 15 ( Start time: 10:20:55 PM ) Total Marks: 1

Need satisfaction of need to belong more than anything else

Avoid responsibility and need to be closely controlled

Want to work and exercise self-direction

Work to satisfy hygiene factors

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Question # 4 of 15 ( Start time: 10:23:37 PM ) Total Marks: 1