Chapter 1

Introduction
Overview

In todays world power is as essential as oxygen for life. And to transmit the power, cables play a
strategic role in transmitting & distributing the power all across the areas. Here cable companies
have to be efficient, reliable and at the same time responsible for the smooth operation.

These cable companies in India have to continuously strive for excellence with regards to their
manufacturing facilities, financial performance new product developments, expanding market
footprints vis--vis undertaking corporate social responsibility etc.

The overall conditions for this exhibition in India are very positive.
The main customers for the wire and cable industry are the automotive, telecommunication and
construction industries. In the past few years, these three have witnessed a rapid expansion and
have led to an annual growth of about 25% in India. The government of India has begun to focus
primarily on public private partnerships with major infrastructure projects. With an investment
need of about $450 billion until 2012, the infrastructure construction is the growth engine for the
construction industry, especially for the development of the transport sector. As per the details
provided in the automotive mission plan 2006-2016, the Indian government is geared up to
double the automobile industry's contribution to the country's GDP (Gross Domestic Product) by
2016 and furthermore intends to create 25 million new jobs in the industry.

The telecommunications market in India is the third largest in the world and it is the fastest
growing. This growth is being witnessed in the wireless and telephony sectors. Further more, in
the internet sector, the government is making endeavours to provide the rural regions of India
with broadband connections.

Cable and wire industry has established itself as one of the backbones of modern information
age. The increasing importance for power, light and communication has kept demand high for
wire and cable. This trend will continue as demand for reliable, efficient energy and data
communications will strengthen the wire and cable industry. The industry is a volume-driven
product and has evolved from the unorganised to the organised sector. However, about 35 per
cent of this industry is still in the unorganised.
Current status

About 40 per cent of the entire electrical industry is composed by wire and cable industry, and it
is expected to be double in the next 5 years. The global wire and cable market is valued at $127
billion in 2010. This market is expected to increase at a 9.4 per cent CAGR to reach nearly $200
billion in 2015. Due to the good response from the power and infrastructure segments, the wire
and cable industry is growing at a CAGR of 15 per cent. As the new government is focusing on
Make In India, the industry can grow at similar rate for the next 5 years.

Product sectors

The wire and cable industry has transformed from being a small to a large industry over the last
decade. Today the industry has grown into several product segments.
LV energy: These cables is used for the transmission of energy and rated at below 1kV.

Power cable: All energy cable rated at 1kV and above.

External telecom: These are metallic cable, which are used in telecommunication networks.

Internal/Data: These are used for the transmission of voice/data, including internal telephone
cable and LAN data cable.

Winding wire: The round and flat enamelled and taped wires which are used in the windings
of motors, transformers etc.

Fibre optics: The cables that contain optical fibres.

Growth drivers

Investment made by various private companies in power sector has opened up the wire and cable
industry. Even the growth potential in the telecom sector as well as the various policy
pronouncements by the government towards bringing about improved digital connectivity has
added advantage to the industry.

The rollout of 3G and broadband on a pan-India basis is an important growth driver because this
will boost the market. Government impetus in refineries, power and fertilizers will offer a boost
to the cable industry as almost all manufacturing companies need cables. Auto sector and
railways are also important sectors consuming wires and cables on a large scale.

Growth areas

Power sector is the biggest driver in the mainstay of cable demand, accounting for more than
three-quarters of the market. Telecom cables are confined to the relatively narrower domain of
the health of the global information, communications and technology (ICT) domains.

For the industry, the current focus is to supply cables for specific applications, pertaining to the
industry needs. Sectors like oil and gas, metro, cement industry and steel industry have a lot of
growth potential. The wire and cable industry is also focusing on specialised cables like extra
high-voltage cables and elastomer cables, which are now used for special applications in the
industries like oil and gas, shipbuilding, construction equipment, elevator, renewable power,
windmill solutions, security systems and so forth.

Challenges
The biggest challenge for the industry is operation and service, including reduced lifetime of
cables due to mishandling and deployment times. Increasing price and competition from Chinese
imports is also one of the biggest challenges for the industry.

The rising price of copper has also becoming a major issue as it has squeezed the profit margins,
and copper has become uncompetitive in the international market. Then there is lack of
initiatives from the government to change the rules and regulations for wire manufacturers.
The future

The wire and cable industry is expanding with every new day, and there are several leading wire
brands in India. The Indian cabling industry has reached new heights by manufacturing quality
wires at nominal prices.

The wire and cable industry in India has definitely transformed for better in the past 20 years.
Although, cabling industry has been enjoying a great time, only 14 per cent of cabling market is
organised and 35 per cent of the industry is still occupied by the unorganised players.

Government initiative

PM Narendra Modi is working hard to turn his talk into reality. In order to back up his rhetoric,
Mr Modi has launched the Make In India campaign on September 25. The programme,
according to the website, represents an attitudinal shift in how India relates to investors: not as a
permit-issuing authority, but as a true business partner. It is a new deal for India, and The wire
and cable industry has a big expectation from it. Also, increasing budget allocation by the
government on the power sector has opened up the wire and cable industry.
 Profile of the organization

Type Public
Industry Telecommunications
Founded 1984
Founders Late Shri S.S. Aggarwal
Headquater New Delhi, India
Area Serving 6 Countries(Including India)
Board Of Directors Sanjay Aggarwal (CEO & Chairman)
Mr.SandeepAggarwal(Managing Director)
Mr.Satya Pal (Director)
Mr. S.P.S. Dangi (Director)
Mr. Vijay Bhushan (Director)
Mr. Ram Kumar Sharma (Nominee Director)

Products Power Cables

Telecom Cables
Railway Cables
Control Cables
Instrumentation Cables
Building Wires

Revenue Rs 415.76 crores (2011-2012)

Rs 507.72 crores (2012-2013)
Rs 597.20 crores (2013-2014)
Website www.paramountcables.com
History
Late Mr.Shyam Sunder Aggarwal, our founder Chairman, launched Paramount Cables in the
year 1955 by setting up a small-scale cable manufacturing unit as a family venture. In the year
1978, he established a new unit under the name Paramount Cable Corporation, which started
supplying telecom cables to the Department of Telecommunications. Diversification began with
the manufacturing of special cables in the early 1980s, supported by a dedicated team of
engineers, marketing and finance experts.

This unit eventually transformed into Paramount Communications Limited and grew manifold to
become one of the largest and most trusted names in the Indian cable manufacturing industry. In
1995, the company floated an IPO, thereafter becoming listed on stock exchanges in Mumbai,
Kolkata and Delhi.

Paramount has now become an internationally recognized brand, with its products being supplied
to various customers across multiple countries, for use in several large scale as well as
specialized projects. Today, the Company is still managed by the family, but is steered with a
corporate, goal-driven long-term vision, aiming to take the group further in its growth story.

About The Company

Paramount Communications Ltd, part of the Paramount group of companies, is one of Indias
leading cable manufacturing companies, with operations spanning 6 decades. Over the years, the
group has widened its portfolio and has attained a reputable name in the cable industry. Our
products cater to a wide span of industries including Power, Railways, Telecom, I.T and
Communication, Construction, Defence and Space Research projects, amongst others.

Paramount boasts of a prestigious clientle that includes government, institutional and major
private sector organisations, both national and international. We are the only manufacturers in
the country with such a vast and diverse product mix, enabling us to provide a comprehensive
product portfolio to our customers.

In the year 1984, we became the first company to be awarded the National Entrepreneurship
Award by the President of India for Outstanding Achievement in the field of wire and cable
manufacturing. Other recognitions include the IMM Marketing Gold Award and AIIMO
Visvesvaraya Entrepreneurship Award to name a few.

Paramount has consistently been recognized as one of the Top 1000 Companies in India in the
annual listing compiled by Business Standard Magazine.
We have always laid a great emphasis on manufacturing excellence, technological advancement
and customer satisfaction. Our in-house process control and quality assurance experts ensure that
every customer receives a high quality product. Furthermore, our organizational culture is one
that encourages constant growth and improvement. Right from human capital to production
capital, we ensure that our resources are amongst the best, making us capable of delivering our
promises and surpassing expectations.

Quality Assurance and Technological Competence

Quality has always been of primary importance at Paramount. We realize that cables being a
vital infrastructural input should be of the best possible quality. The manufacturing process of
our cables is scrutinised right from the procurement of raw materials until the final dispatch of
our finished goods.

Our plants, located in the industrial areas of Khushkhera, Rajasthan and Dharuhera, Haryana,
close to New Delhi are ISO certified with a special emphasis on health and safety at the
workplace. Having the most prestigious approvals in cable manufacturing from independent
international bodies such as BASEC and LPCB, covering design, manufacture and supply, our
customers can place their absolute confidence in Paramount products time and again. Our units
and products are routinely audited throughout the year by these agencies with very exacting
standards and procedures.

Our computerized equipment tests our cables very stringently under all the specified parameters.
Quality checks also include Raw Material and In Process Inspections; Sample, Routine, Type,
Acceptance and other Special Tests, at every stage. All tests are carried out at our Quality
Assurance and Testing Laboratories, as per the requirements of the relevant quality standards or
the clients stipulations.

Technology plays a pivotal role in the manufacturing of cables and it is prima facie that our
plants be equipped with state-of-the-art facilities. Our engineers and technicians are invaluable to
us in developing and maintaining the high standards of the Company. Constant training in the
form of production and quality workshops, ensure that our employees are equipped with the
latest skills and knowledge, in order to deliver complete customer satisfaction. Cables
manufactured at Paramount conform to the most demanding national and international
specifications including the following:
Indian Approvals and Specifications
Paramount has been approved by the Bureau of Indian Standards to mark our cables with ISI
product certification, namely IS 7098 Part 1 and Part 2 (LT 1.1 KV and from 3.3 KV to 33 KV
HT XLPE Power Cables), IS 14255 (1.1KV Aerial Bunch Cables), IS 694 (for light duty PVC
Cables) and IS 1554 Part I (1.1 KV heavy duty armoured and unarmoured cables including
control cables). Paramount manufactures cables as per Bureau of Indian Standards (BIS), Indian
Railway Specifications (IRS), Indian Telecom Department (ITD), Telecom Engineering Centre
(TEC) and Engineers India Ltd. (EIL) etc.

International Approvals and Specifications

Both our manufacturing plants have been awarded ISO 9001:2008 and ISO 14001:2004
certifications by KBS Certification Services Pvt. Limited for the complete range of cables
manufactured by us.

Additionally, we were the first cable manufacture in India to have been awarded the ISO
9001:2008 certification by BASEC UK (British Approvals Service for Cables). Certificates of
Conformity PCR-201 and CS1-201 have been awarded for our Quality Management System.

We also hold the LPCB (BRE Global Loss Prevention Certification Board) approval for our Fire
Secure Range of Fire Performance cables. Our Solar Cables are certified by TUV Rheinland
Group, Germany.

Paramount also manufactures cables as per British Standard Specifications (BSS), American
Standard for Testing Methods (ASTM), International Electro Technical Committee
Specifications (IEC), Vereingte Deutsche Elktrotechniker (VDE), DeutschesInstitutfrNormung
e. V. (DIN), International Electrotechnical Committee Specifications (IEC), Japanese Industrial
Standards (JIS), French Standards (NFC) and Russian Standards (GOST) etc.

Paramount manufactures cables as per British Standard Specifications (BSS), American Standard
for Testing Methods (ASTM), International Electro Technical Committee Specifications (IEC),
Vereingte Deutsche Elktrotechniker (VDE), DeutschesInstitutfrNormung e. V. (DIN),
International Electrotechnical Committee Specifications (IEC), Japanese Industrial Standards
(JIS), French Standards (NFC) and Russian Standards (GOST) etc.
Corporate Social Responsibility
Paramount firmly believes in giving back to the country and community that has played a vital
role in its success. Over the years, Paramount has championed various causes in the country that
have required its dedicated support and attention. Carrying forward the philosophy of
philanthropy is our MD, Mr. Sandeep Aggarwal; Chairman of District Service Projects for the
Rotary Club, NCR and past Chairman of Rotary Blood Donation Campaign. The frequent blood
donation camps organised at all Paramount offices and works have been well received by its staff
and employees. Over 5,000 units of blood have been collected for the Rotary Blood Bank under
his initiative alone. Apart from this, employees also contribute by volunteering to work with the
Blood Donation Camps that are held all around NCR.

Paramount is one of the main benefactors of the Viklang Kendra in New Delhi, which is a Rotary
Club social initiative for the physically challenged. The company regularly donates artifical
limbs to the Kendra. Paramount is also a supporter of the Rotary Vidya Kendra, an initiative
which runs a high quality crche for underprivileged children. The Vidya Kendra runs a
computer training program which is open to all underprivileged children free of cost. Children
who have been unsuccessful in their board examinations are also trained to appear for open
school examinations. The Kendra also teaches women employable skills such as candle making,
toy making, sewing, etc.

Other Rotary initiatives that Paramount supports are the Rotary Institute Cancer Hospital at
AIIMS New Delhi and the International Rotary Foundation which works towards the
emancipation of girls, sanitation, education, eradication of polio and other causes in
underdeveloped nations.

Paramount regularly donates to the Government school situated next to its works in Khushkera,
Rajasthan. Electricity, fans, furniture, toilets, water pumps and playground equipment have been
donated to the school by the Company. Writing books, stationary, school bags and uniforms are
also donated annually to the school children. Paramount also encourages and supports sports
programs in the area, including an Inter Village Cricket Tournament and an Inter School Sports
Meet of Government schools.

Paramount has also donated land and building to the Government in Prahaladpur, Delhi, in order
to run a free medical dispensary. The Company has consistently made donations towards funds
meant for national tragedies and calamities like the Kargil War, the Tsunami and the Bihar flood
to name a few.
Clientele
1. BSNL

2. Indian Oil

3. Indian Railways

4. NTPC

5. SAIL

6. ONGC etc

Product Mix
1. Power Cables

Cross-linked Polyethylene Insulated Electric or XLPE Power Cables possesses excellent

electrical, mechanical and heat-resistant properties. It has an advantage over paper insulated
cables because of its easy maintenance. Due to the invention of advanced XLPE insulation, EHV
cables are also available today. Paramount XLPE cables are manufactured and tested in
accordance with IS: 7098 (Part II) and other international standards.

2. Telecom Cables

Paramount has attained quantitative growth in the Telecom Sector by servicing market leaders
such as Bharat Sanchar Nigam Ltd, Mahanagar Telephone Nigam Ltd. and large private sector
players including BhartiAirtel and Reliance Telecom.
Paramount offers a complete range of high quality Telecommunication Cables, including Optical
Fibre Cables for telecommunications, Direct to Home Optical Fibre Cables for cable TV,
Polythene Insulated Jelly Filled Cables and Aerial Self Supporting Cables for subscriber
distribution networks, Installation Cables for Digital Exchanges, Co-axial Cables for signal
distribution, MATV, Data Transmission Cables, Computer Cables and PCM cables, amongst
others.

Jelly Filled Polythene Insulated Jelly Filled cables (PIJF) also known as Jelly Filled Telephone
Cables (JFTC) are used as feeder and distribution cables for connection between exchanges and
subscribers. The range offered is single pair upto 4800 pairs. These cables can be laid in ducts or
directly buried. Our Jelly Filled Cables conform to standard specifications such as DOT
specification no. GICUG-01102 February 1996, BS 3573, IEC708-1, CW 1128A, IRS-TCI41 .
Type approved by Department of Telecommunications, Government of India.

3. Railway Cables

Paramount has the distinction of being the largest supplier of specialized cables to the Indian
Railways. As a result of persistent technical research, we have developed a comprehensive
design capability based on sound engineering practices to help meet the technical requirements
of our customers.

We take pride in having developed and designed wide varieties of cables to various global
specifications of our customers. Paramount was the first cable company in India to have
developed 4 Quad Axle Counter Cables, a very advanced innovation, for the Indian Railways. In
view of the stringent usage and safety requirements, these cables have extremely low capacitance
unbalance anWe are among the few Cable companies who are manufacturing the following types
of cables for Indian Railways:

Underground Railway Signaling Cables

Underground Railway Quad Axle Counter Cables

Optical Fiber Cables

Power Cables
 4. Control Cables

Solid or stranded, circular annealed, bare or tinned copper wire of 1.5 sq. mm, 2.5 sq. mm, 4.0
sq. mm.Fully colour coded cores using PVC. Core identification by printed characters is also
available on order. The three primary colour pigments are magenta (red), yellow, and cyan
(blue). Screening by Copper Wire Braid, Aluminium Mylar tape or Aluminium Wire.Drain wire
of solid or stranded, bare or tinned copper wire are normally provided. Galvanized steel wire,
strip or double helical steel tape armour.

5. Instrumentation Cables

Instrumentation cables come with or without flame retardant properties and are suitable in
process control, A/D converters and other modern microprocessor based instrumentation circuits.
These cables are designed to offer excellent resistance to noise and induction phenomena
encountered in instrumentation circuits. Voltage grade 650/ 1100 Volts (Uo/U). Conforming to
standard specifications such as IS: 5608 (Parts I, II, III), BS 5308 (Part I), BS 1584 (Parts I, II,
III), IEC 189-5 (Part III), BS 6360, BS 5099 (Part II).
 6. Thermocouple Inst. Cable

Thermocouple Extension and Compensating Cables are used for connecting thermocouples to
control and measurement devices (pyrometers etc.) that may be some distance away from each
other in control rooms. Conforming to standard specifications such as IS: 8784, ANSI MC 96.1,
DIN 43714, 43, ENI-0163, BS 4937 (Part IIIX).

7. Building Wires

India's leading cable manufacturer, Paramount, is now launching its range of long lasting
building wires in the Indian consumer market. Our wires are made to last a lifetime. No wonder
they come with an unparalleled no tension warranty of 20 years*. At Paramount, we lay the
greatest emphasis on manufacturing excellence, technological advancement and customer
satisfaction. Paramount wires go through rigorous tests to ensure highest standards of quality and
a long life. Be it safety, quality, price or energy savings, Paramount Cables' building wires tick
all the right boxes; giving you the most trustworthy and high quality wires available in the
market today.

Our wires are manufactured using a special PVC compound which is Lead Free, Heat Resistant
(LFHR) and Flame Retardant (FR). Paramount Cables are the only wire products in India to be
made using Lead Free PVC, which makes them non-toxic and completely safe for users as well
as installers. Paramount Cables offer you wires with Lead Free properties at Zero Additional
Cost.
 8. Special Orders

We also manufacture and import the following cables on order basis:

Mining and Airfield lighting cables.Construction, Special Cables for Defence, Fire Protection
and Mineral Insulated Cables Industrial, Mining, Oil & Gas, Power, Rail.

SWOT Analysis
Strengths
Provide Features at much lower costs e.g.- anti corrosion cables etc.
Financially strong and stable as compared to others like Cords Cable Industries, Cable
Corporation of India Ltd. Etc.
Wide range of product portfolio.
Own Manufacturing facility.
Both Domestic and International presence.

Weakness
Poor after sales service
High cost of inventory
Depends upon economy growth

Opportunities
Telecommunications industry is a continuously growing segment
Less no. of players due to huge investments.
Unseen Export opportunities are there

Threat
Government Regulations.
Climatic conditions can easily rust and damage the product.
 Competitors

1. Polycab Wires Pvt. Ltd.

Established: 1968
Headquarter: Mumbai, Maharashtra
Branches: Gujarat, New Delhi, Karnataka, Tamil Nadu, Pune, Andhra Pradesh, Kolkata
Manufacturing Facilities: Daman 10 units, Halol 6 units, Nasik 1 unit
No. of Employees: 8,000
Installed Capacity: Around 180,000 Kms for cables & 150,000 Kms for Wires
Low voltage, medium voltage, high voltage & EHV power cables up-to 220 kV.

They also produce building wires with FR, FRLS, FRZH grades, single core & multi core
flexible wires, submersible wires, co-axial cables, LAN cables. Polycab is working with
all major EPC contractors of international repute. They are supplying cables to them
within India as well as for overseas projects. Their clientele includes L&T, ABB, BHEL,
Siemens, Samsung, Sterling Wilson, Affcons, Bluestar, Voltas, Dushan, Micron, SEPCO,
DongFang etc. Cables are being supplied to all major projects sites in India through
above contractors. The major projects served by them includes
2. Sterlite Technologies Ltd.

Established: 1988
Headquarter: Pune, Maharashtra
Worldwide offices: China, India, Netherlands, Russia, South Africa, Turkey, Vietnam,
United Arab Emirates, United Kingdom, United States of America.
Manufacturing Facilities: Union Territory of Dadra & Nagar Haveli

The companys scope of services include application assessment, product/solution

engineering & design, product/solution optimization, product manufacture & supply,
post-supply technical support and product installation training programs. Sterlites
telecom products and solutions portfolio includes optical fibers, optical fiber cables, data
cables, fiber connectivity solutions, FTTx network infrastructure and system integration
for telecom, IT and power. Sterlite has a power products portfolio that includes bare
overhead conductors, power cables and OPGW cables

3. Finolex Cables Ltd.

Established: 1967
Headquarter: Pune, Maharashtra
Branch: Company has 28 branches all over India besides presence in the overseas
markets as well.
Manufacturing Facilities: 10 units at Pimpri(Pune), Urse(Pune), Goa & Roorkee
(Uttarakhand).
No. of Employees: About 1,500
 Installed Capacity: Finolex claims to have the largest capacity to manufacture
electrical wires, auto cables, JFTC and others. It has capacity to manufacture power
cables upto 66 kV at this moment and this will be expanded upto 500 kV through its JV
with J Power Systems.Finolex actively supports the foundations activities in the field of
education and medical assistance.

The foundation has been instrumental in the setting of Finolex Academy of Management
Technology (FAMT), Ratnagiri and the International Institute of Information Technology
(IIT), Hinjewadi, Pune. The group has set up a school named MukulMadhav primary
school for the children of the Konkan area at Ratnagiri.

4. KEI Industries Ltd.

Established: 1968
Headquarter: Delhi
Branch: Pune, Jaipur, Baroda, Bangalore, Chennai, Hyderabad, Kolkata, Chandigarh,
Bhopal
Representative Offices: Dubai, Korea
Manufacturing Facilities: Unit-1, Bhiwadi (Rajasthan), Unit-2, Silvassa (Union
Territory of D&NH)
No. of Employees: 2,000

Low tension (LT), high tension (HT), extra high voltage (EHV) to specialty cables
comprising control cables, instrumentation cables, thermocouple extension/
compensating, rubber cables, elastomeric cables, single/multicore flexible wires,
submersible cables, braided cables, zero halogen cables, winding wires, house wires,
stainless steel wires. Company services the discerning cabling requirements of customers
across diverse industries namely power, oil & gas, marine, refineries, railways,
automobiles, cement, steel, fertilizers, textile, real estate and material handling.
 Chapter 2
Objectives and Methodology
Objectives:-
To measure the employees job satisfaction level in PARAMOUNT.

To study the employees perception towards organization to study the attitude of the
employees towards their work.

To identify the factors that motivates the employees.

To give suggestions for the growth & perspective of the company.

To study the attitude of the employees towards their Work.

Scope:-
Job Satisfaction is an important output that employees work for Organization.

It is an interesting and significant area for conducting research.

The study made on the topic of Job Satisfaction will reveal the factor of feelings of
employees.

This report is useful to the management of the company to know the satisfaction levels of
employees and they can take measures to increase productivity.

Data Collection
Data used in this report is mainly primary data, which are collected first hand by survey in the
field. In some areas secondary data may also be taken into consideration.

Primary Data:
The Primary data was collected from the respondents by administering a structured
questionnaire and also through observation, interview & discussion with management.
Secondary Data:
Apart from Primary data collected, the data collected through text books and Internet.

Sampling

Sample Population:
There are totally 715 employees working in the organization.

Sample Size:
Out of the total strength the sample taken amongst workers .i.e., 70 respondents.
 Chapter 3
CONCEPTUAL
DISCUSSION
Human resource management is management functions that helps manager's recruit, select, train
and develop members for an organization. It focuses on the people in organizations. Components
of human resource are skills knowledge value Creative ability.

Human resource management:

While managing the human resources one has to perform tasks like

a. Employing the people

b. Developing the resources

c. Utilizing the resources and compensating their services in tune with the job and organizational
requirements.

Human resource refers to the knowledge skills abilities talents aptitude, values and beliefs of an
organizations workforce. Knowledge skills, creative abilities and talents play an important role
in deciding the efficiency and effectiveness of an organizations workforce.

Human resource development improves the utilization value of an organization. The difference
in the level of performance of two organizations also depends on utilization value of human
resources.

IMPORTANCE OF HUMAN RESOURCE MANAGEMENT:

The importance of HRM can be discussed under three standard points:

1. Social significance: Management of personnel enhances their dignity by satisfying their social
needs. This is done by:

i. Providing suitable and most productive employment, which brings them psychological
satisfaction.

ii. Making maximum utilization of the resource in an effective manner and paying the
employees a reasonable compensation in proportion to the contribution made by him.

2. Professional significance: By providing healthy working environment it promotes teamwork

in the employees. This is done by:

i. Marinating the dignity of the employee as a human being.

ii. Providing maximum opportunities for personal dept.

3. Significance for individual enterprise : It can help the organization in accomplishing its goal
by:

i. Creating right attitude among employees through effective motivation.

ii. Securing willing communication operation for achieving goals fulfilling their own social and
other psychological needs like love, affection, esteem etc.

Scope of HRM:
The scope of HRM is indeed vast. All major activities in the working life of a worker from the
time of his or her entry into an organization until he or She leaves come under the purview of
HRM. Specifically, the activities included are- HR planning, job analysis and design, recruitment
and selection, orientation and placement, training and development, performance appraisal and
job evaluation, employee remuneration, motivation communication, welfare, safety and health,
industrial relations and the like.
HRM Functions:
1. Managerial Functions:-
Planning
Organizing
Directing
Controlling

2. Operative Functions:-
Employment
Development
Compensation
Maintenance (Working Conditions and Welfare)
Motivation
Industrial Relations

3. Advisory Functions:-
Advised to Top Management
Advised to Departmental Heads

Introduction to Job Satisfaction

The term Job satisfaction is of almost significance from the standpoint of employee morale. It
refers to employees general attitude towards his work. Lock defines work Satisfaction as a
pleasurable or positive emotional state resulting from the appraisal of ones work or work
experience.

DETERMINANTS:

There are two types of variables that determine the work Satisfaction of an individual.

1. Organization Variables

2. Personal Variables
1. Organization Variables:
(a) Occupational level: The higher the level of the work, the greater the satisfaction of the
individual this is because higher level work carry greater prestige and self control. People at
higher level work find most of their needs satisfied than when they are in lower level ones.

(b) Work Content: The extent to which work provides the individual with interesting tasks,
opportunities for learning, and the chance to accept responsibility will increase work satisfaction.

(c) Considerable Leadership: People like to be treated with consideration. Hence considerable
leadership results in higher work satisfaction than inconsiderable leadership.

(d) Pay & Promotional Opportunities: All the other things being equal these variables are
positively related to work satisfaction.

2. Personal Variables:
a) Age: Generally there is a positive relation between the two variables upto the pre-retirement
years and then there is a sharp decrease in satisfaction. An individual aspires for better and more
prestigious work in later years of his life. Finding hi channels for advancement blocked his
satisfaction declines.

b) Educational Level: The higher the education, the higher the reference group which the
individual looks for guidance to educate his job rewards.

c) Role Perception: Different individuals hold different perceptions about their role that is the
kind of activities and behaviors. They should engage in performing their job successfully. The
more accurate the role perception of an individual the greater is satisfaction.

d) Gender: There is yet no consistent evidence as to whether women are most satisfied with their
jobs than men, holding such factors as work and occupational constant. One might predict this to
be the case, considering the generally lower occupational aspirations of women.
 Chapter 4
Data Analysis
Q1- Are you satisfied with your present job?

Table Showing employee job satisfaction at work

Responses No. of respondents % of respondents

Yes 60 85.7
No 6 8.6
Cant Say 4 5.7

Interpretation:

Maximum numbers of respondents are satisfied with their work. Only few
members are not satisfied. So it clearly shows that employees are highly satisfied
with their present job.
Q2- What motivates you to work more?

Factors that influence employees motivation

Responses No. of respondents % of respondents
Good Pay 36 51.4
Promotion 9 12.8
Less Supervision 10 14.3
Good working conditions 15 21.5

Interpretation:

Maximum number of employees are given priorities to pay. So it clearly shows

that the employees are highly motivated by good pay for do their work.
Q3-Do you feel that salary being offered is sufficient to lead a satisfied life?

Table showing employees response to salary being offered

Responses No. of respondents % of respondents
Yes 61 87.1
No 4 5.8
No Comments 5 7.1

Analysis: From the above table, it is clear that employees are satisfied with the
salary allowances and offers provided by the organization, with maximum of
87.1% saying yes, 5.8% with no satisfaction and 7.1% no comment response.

Interpretation:

Maximum numbers of respondents are satisfied with Salary. This clearly shows
that the company is giving good salaries to their employees.
Q4-How did you get into present position?

Table showing the way employees came to the present position

Responses No. of respondents % of respondents
Promotion 15 21.4
Direct Appointment 44 62.9
Transfer 11 15.7

Analysis: From the above table, it is clear that employees were placed in the
company through i.e. 21.4% of the employees through promotion, 62.9% of the
employees through Direct Appointment and 15.7% of the employees through
Transfer.

Interpretation:

Maximum numbers of employees were placed through Direct Appointment. So

this shows that maximum numbers of employees are got into present position
through direct appointment.
Q5-Are you satisfied with employment conditions prevailing in your Organization?

Table showing employees satisfaction towards employment conditions

Responses No. of respondents % of respondents
Yes 63 90
No 7 10

Analysis: From the above table, it is clear that the employment conditions
prevailing in the company from the respondents i.e. 90% of the respondents are
highly satisfied with employment conditions, 10% of respondents are not satisfied.

Interpretation:

Maximum numbers of respondents are satisfied with their employment conditions.

This suggests that PARAMOUNT has good infrastructure & this motivates
employees to work better.
Q6- Do you feel satisfied with the Physical Working Conditions?

Table showing employees response towards physical working conditions

Responses No. of respondents % of respondents
Yes 67 95.7
No 3 4.3

Analysis: From the above table, it is clear that the Physical working conditions
prevailing in the company from the respondents i.e. 95.7 % of the respondents are
highly satisfied, 4.3% of respondents are not satisfied.

Interpretation:

Maximum numbers of respondents are satisfied with Physical working conditions.

This suggests that maximum numbers of employees in the organization are
comfortable with their physical working conditions.
Q7-Is working Hours satisfactory?

Table showing employees response towards Working Hours

Responses No. of respondents % of respondents
Yes 59 84.3
No 11 15.7

Analysis: From the above table, it is clear that the working hours prevailing in the
company from the respondents i.e. 84.3% of the respondents are highly satisfied,
15.7% of respondents are not satisfied.

Interpretation:

Maximum numbers of respondents are satisfied with working hours. This suggests
that the working hours is sufficient to do the work & most of the employees
satisfied with working hours.
Q8-Are you satisfied with the way in which conflicts are resolved in your
company?

Table showing the employees satisfaction towards conflict resolution

Responses No. of respondents % of respondents
Always 17 24.4
Quite often 4 5.7
Sometimes 9 12.8
Rarely 10 14.3
Never 30 42.8

Interpretation:

Maximum numbers of respondents are not at all satisfied with the way conflicts are
resolved. This shows that maximum no. of employees are unhappy with the way of
resolving the conflict.
Q9-Are you satisfied with relationship existing with subordinates and superiors?

Table showing employee level of satisfaction towards Relation existing b/w

Subordinates & Superiors
Responses No. of respondents % of respondents
Yes 65 92.9
No 5 7.1

Analysis: From the above table, it is clear that the Relation existing b/w
Subordinates & Superiors prevailing in the company from the respondents i.e.
92.9% of the respondents are highly satisfied and 7.1% of respondents are not
satisfied.

Interpretation:

Maximum numbers of respondents are satisfied with Relation existing b/w

Subordinates & Superiors. This shows that in PARAMOUNT there is good
relationship exists between the subordinates & superiors.
Q10-Is the bonus provided by organization adequate?

Responses No. of respondents % of respondents

Yes 67 95.7
No 3 4.3

Analysis: Provision of bonus will gives more encouragement to employees for

better utilization of their skills. From the above table, it is clear that 95.7% of the
respondents are satisfied with the present bonus facilities and the 4.3% of them
belongs to unsatisfied category.

Interpretation:

Maximum numbers of employees are satisfied with the provision of bonus.

Q11-Do you feel satisfied with your Organization Promotional & Transfer Policy?

Table showing employees response to Organizational promotion & Transfer policies

Responses No. of respondents % of respondents

Yes 62 88.6
No 8 11.4

Analysis: From the above table, it is clear that the promotion & Transfer policies
prevailing in the company from the respondents i.e. 88.6% of the respondents are
highly satisfied, 11.4% of respondents are not satisfied.

Interpretation:

Maximum numbers of respondents are satisfied with Transfer & Promotional

Policies. So it shows that maximum number of employees are satisfied with their
promotion & transfer policy.
Q12-Do you feel satisfied with canteen facilities?

Table showing employees satisfaction towards Canteen facilities.

Responses No. of respondents % of respondents
Yes 65 92.8
No 5 7.2

Analysis: From the above table, it is clear that canteen facilities prevailing in the
company from the respondents i.e. 92.8% of the respondents are highly satisfied,
7.2% of respondents are not satisfied.

Interpretation:

Maximum numbers of respondents are satisfied with the canteen facilities. This
shows that the canteen facilities is sufficient to employees .Good & tasty foods are
provided by the canteen.
 Chapter 5
Findings and
Recommendations

FINDINGS
 Employees are satisfied with good pay as the key motivating factor for work
efficiency.

Employees are satisfied with Salary offerings at PARAMOUNT.

Majority of the employees are placed by direct appointment at

PARAMOUNT.

Majority of employees are satisfied with employment conditions prevailing

in Organization.

Employees are satisfied with working hours.

Employees are also satisfied with Physical working conditions.

Majority of employees are satisfied with Promotion and Transfer policy.

There is a mixture of opinions for Conflicts being resolved, with maximum

poll towards dissatisfaction.

Maximum Employees are satisfied with existing canteen facilities which

providing good foods with quality to employees.
 RECOMMENDATION

Provision of reasonable wages plays an important role in improving the

standard of living. This single factor is important for a worker than any
other. So, the company must provide adequate wages to the workers.

The mutual cooperation between employees at work place is very important

to carry out the work at right time, so, the organization should take of
providing scope for communication with other departments.

Adequate canteen facilities would be necessary to maintain the health and

safety of the employees. So, the canteen facilities must be improved and the
management must vary in this regard.

Company should give promotion to those employees who deserves it.

To increase the job satisfaction level of the employees the company should
concentrate mainly on the incentive and reward structure rather than the
motivational session.
BIBLIOGRAPHY
http://www.paramountcables.com/History.htm

http://www.paramountcables.com/CSR.htm

https://en.wikipedia.org/wiki/Job_satisfaction

http://www.paramountcables.com/Clientele.htm

https://en.wikipedia.org/wiki/Human_resource_management
ANNEXURE
QUESTIONNAIRE

Name: Designation:

Q1- Are you satisfied with your present job?

Yes [ ] No [ ]

Cant Say [ ]

Q2- What motivates you to work more?

Good Pay [ ] Less supervision [ ]

Promotion [ ] Good Working Conditions [ ]

Q3-Do you feel that salary being offered is sufficient to lead a satisfied life?

Yes [ ] No [ ]

No comments [ ]

Q4- How did you get into present position?

Promotion [ ] Direct Appointment [ ]

Transfer [ ]

Q5- Are you satisfied with employment conditions prevailing in your Organization?

Yes [ ] No [ ]

Q6- Do you feel satisfied with the Physical Working Conditions?

Yes [ ] No [ ]
Q7-Is working Hours satisfactory?

Yes [ ] No [ ]

Q8-Are you satisfied with the way in which conflicts are resolved in your company?

Always [ ] Quite often [ ]

Sometimes [ ] Rarely [ ]

Never [ ]

Q9- Are you satisfied with relationship existing with subordinates and superiors?

Yes [ ] No [ ]

Q10-Is the bonus provided by organization adequate?

Yes [ ] No [ ]

Q11-Do you feel satisfied with your Organization Promotional & Transfer Policy?

Yes [ ] No [ ]

Q12-Do you feel satisfied with canteen facilities?

Yes [ ] No [ ]