Terms of Service

Last updated: February 2, 2016

Welcome to imo!

Thanks for using our service! imo.im (imo) is brought to you by PageBites, Inc. By using imo and any
other products or services that we or our service providers offer you over your computer, the web, the
imo mobile app on mobile and tablet devices (the Mobile App) or the imo mobile app for businesses
(the Business App), you are entering into a binding legal agreement with us, in which you agree to be
subject to and bound by: (i) these Terms of Service; (ii) our Privacy Policy; and (iii) our Acceptable Use
Policy.

If you are unwilling or unable to be bound by these Terms of Service, please dont use the Service.

We sometimes use specially-defined terms in these Terms of Service. When we do, we will capitalize
that term once weve defined it. For example, when we use the word Service, we collectively mean
imo, and any other associated products or services that we or our service providers might offer,
including the Mobile App and the Business App.

1. User Accounts

A. Registration

To use the Service, you will need to create an account with us and provide certain information about
yourself, including your name, mobile phone number and a password you create. Unless you are a
parent who is creating an account for a child who is 13 or older, you agree not to create an account on
behalf of anyone other than yourself, and you agree to provide accurate, current and complete
information. You are responsible for maintaining the confidentiality of your account password. You
agree that you are solely responsible for any activities that occur in connection with your account,
whether or not you have authorized such activities. You agree to notify us immediately of any
unauthorized use of your account.

B. Business Users

Users may also create accounts for businesses through use of the Business App or by upgrading their
Mobile App account to a business account. These users will be referred to as Business Users.

2. Using our Service

A. Mobile Services and Applications

Subject to your compliance with these Terms of Service, we grant you a limited, revocable, personal,
non-exclusive, non-transferable license to download and install a copy of the imo application which
allows you to access and use the imo Service on mobile devices that you own or control. You may use
those copies of the Mobile App solely for your own personal, non-commercial use. We reserve all rights
in the Business App and Mobile App not expressly granted to you by these Terms of Service.

To use the Business App, youll be required to purchase it from the applicable app store or distribution
platform (like the Apple App Store or Google Play) (each, an App Provider) and pay a fee (the
Purchase Fee). By downloading the Business App, you expressly authorize us or the applicable App
Provider to charge the payment method you provide for the then-applicable Purchase Fee and all
applicable taxes and other fees that accrue in relation to your use of the Business App. The Purchase
Fee and any applicable taxes are non-refundable.

B. Charges

Except for the Business App Purchase Fee, we currently offer our Services for free, but we reserve the
right to make these paid features in the future. If we do so, you will be given the option to opt into
these paid features. Regardless of whether we charge for all or any part of the Service, you agree that
your carriers normal rates and fees will still apply for whatever device(s) you use to access the Service,
and that you are fully responsible for paying all such charges, rates, and fees.

C. Paid Features

Certain features of the Service, such as upgrading to a business account, may require you to pay a fee in
order to use them. If you choose to purchase these features, you expressly authorize us or our payment
processor to charge the payment method you provide for the applicable fee. Except as expressly set
forth below, all fees are non-refundable. All fees and applicable taxes, if any, are payable in United
States dollars

When you purchase any additional features we may offer, there will be a one-time charge for that
purchase. Once you purchase these features and use all or any of them, or cancel your account before
using all of them, you will not be entitled to a refund. We reserve the right to terminate or suspend
your use of paid features of the Service at any time and for any reason, without liability, pursuant to the
terms of Section 13 of these Terms of Service. If we terminate or suspend your account with or without
cause, in accordance with the terms of Section 13 of these Terms of Service, you will not be entitled to
a refund for any fees you paid to us for these features, unless provided otherwise in the terms of sale.

D. Third Party Links

The Service may contain links to websites or applications offered by third parties, including
advertisements (Third Party Sites). We dont control or endorse Third Party Sites. Your use of any
Third Party Site is entirely at your own risk.

E. Communicating with Businesses

The Services may permit users using the Mobile App to communicate and interact with Business Users
using the Business App through the Services. You are solely responsible for all of your communications
and interactions with Business Users or as a Business User, on or off the Services. You understand that
we do not make any attempt to verify the statements made by users through the Services. You agree to
take reasonable precautions in all your communications and interactions with other users, including
Business Users. We dont control or endorse any Business User, and your communication or interaction
with any Business User is entirely at your own risk.

Although were not obligated to monitor communications between users and Business Users, any such
communications may be recorded and reviewed for fraud prevention, risk assessment, and customer
support purposes. By using the Services, you agree that we may, in our sole discretion, review, scan,
analyze, and store your communications, whether done manually or through automated means.

3. Content

A. Definitions

Content means text, images, photos, audio, video, location data, usernames, and all other forms of
data or communication. Your Content means Content that you submit or transmit to, through, or in
connection with the Service. User Content means Content that users (other than yourself) submit or
transmit to, through, or in connection with the Service. imo Content means Content that we create
and make available in connection with the Service. Third Party Content means Content that originates
from parties other than imo or its users, which is made available in connection with the Service.

B. Responsibility for Your Content

You alone are responsible for Your Content. You assume all risks associated with Your Content,
including anyones reliance upon its quality, accuracy, or reliability, or any disclosure you make that
makes you personally identifiable. You acknowledge that you own, or have the necessary permissions
to use and/or authorize the use of, Your Content as described herein. You may not imply that Your
Content is in any way sponsored or endorsed by imo. You acknowledge that you may expose yourself to
liability if: Your Content contains material that is false, intentionally misleading, or defamatory; violates
any third party right, including any copyright, trademark, patent, trade secret, moral right, privacy right,
right of publicity, or any other intellectual property or proprietary right; contains material that is
unlawful, including, but not limited to hate speech or spam; exploits or otherwise harms anyone; and
violates or advocates the violation of any law or regulation.

C. Our rights to use Your Content

We may use Your Content in a variety of different ways as permitted by our Privacy Policy, including
publicly displaying it, reformatting it, incorporating it into reports, collections, marketing materials and
other works, creating derivative works, summaries, or aggregations from it, promoting it, distributing it,
and allowing others to do the same in connection with their own websites and media platforms. As
such, you grant us (imo, its parent, subsidiaries, and affiliates) the non-exclusive, worldwide, perpetual,
irrevocable, royalty-free, fully sublicensable (through multiple tiers), transferable right to use Your
Content for any purpose (including, without limitation, the rights to use, reproduce, publicly perform or
display, distribute, adapt, publish, modify, translate, incorporate into other works in any form, media, or
technology, and create derivative works of Your Content, in whole or in part, throughout the world in
any media). Finally, you irrevocably waive, and cause to be waived, against imo and its users any claims
and assertions of moral rights or attributes with respect to Your Content.

We gather and compile information and data about our users and their usage of the Service on a
collective basis, in a manner which does not disclose or reveal any personally identifiable information
about individual users. You understand, acknowledge, and agree that we are the sole owners of all such
aggregated, anonymous data for all purposes, and have the unrestricted right to use such data and to
disclose or distribute such data to third parties as we see fit, throughout the world, in any media or
form.

D. Removing Content

We reserve the right to remove, screen, edit, or disable access to any of Your Content, without notice to
you, that we consider, in our sole discretion, to be in violation of these Terms of Service or otherwise
harmful to the imo Service.

If you create a username for your imo account, we may remove or reclaim it if we believe it is
inappropriate or violates any trademark policies (such as when a trademark owner complains about a
username that does not closely relate to the user's real name).

E. Reporting Violations

While we are under no obligation to review Your Content, we reserve the right to do so at any time. We
may report any activity that we suspect violates any law or regulation to appropriate law enforcement
officials, regulators, or other appropriate third parties, and we may cooperate with such authorities as
they may request, all without liability to us.

F. Ownership

As between you and imo, you own Your Content. We exclusively own the imo Content, including but
not limited to visual interfaces, interactive features, graphics, design, compilation, computer code,
products, software, and all other elements and components of the Service (excluding Your Content,
User Content and Third Party Content).

We, or our licensors also own the copyrights, trademarks, patents, service marks, trade names, and
other intellectual and proprietary rights throughout the world (the IP Rights) associated with the imo
Content and the Service. These Terms of Service do not grant you any right, title, or interest in the imo
Service, Network, or Content. You understand and agree that you may not modify, reproduce,
distribute, create derivative works or adaptations of, publicly display or in any way exploit any Content
that is not Your Content (including, without limitation, the imo Content, other User Content, or Third
Party Content), in whole or in part, except as expressly authorized by the owner of the Content.

4. Feedback
We welcome your feedback, ideas, proposals, comments and suggestions for improving our Service
(collectively, Feedback). By sending us Feedback, you agree that: (i) your Feedback doesnt contain
the confidential or proprietary information of third parties; (ii) we are under no obligation of
confidentiality, expressed or implied, with respect to your Feedback; (iii) we may have something
similar to the Feedback already under consideration or in development; (iv) we own all right, title and
interest in and to your Feedback, even if you have designated it as confidential; and (v) we are free to
use the Feedback for any purpose, without any restriction or compensation to you. You hereby
irrevocably assign all right, title and interest in and to the Feedback to us.

5. Restrictions

We are under no obligation to enforce these Terms of Service on your behalf against another user.
While we encourage you to let us know if you believe another user has violated these Terms of Service,
we reserve the right to investigate and take appropriate action at our sole discretion. You agree to
comply with all of the terms, conditions, and restrictions set forth in the Acceptable Use Policy. The
Acceptable Use Policy is part of these Terms of Service, and is incorporated here by reference. The
restrictions set forth in the Acceptable Use Policy apply only to the extent permissible under applicable
law. Nevertheless, you agree not to act contrary to them (even if permissible under applicable law)
without providing 30 days prior written notice to us at the address provided below, together with any
information that we may reasonably require to give us an opportunity to provide alternative remedies
or otherwise accommodate you at our sole discretion.

6. Communications from imo and Others

By creating an account, you agree to receive certain communications from us, other users, advertisers,
our partners, and service providers in connection with the Service. In certain cases, you will have the
option to opt out of receiving certain communications. Please review our Privacy Policy for more
information on the types of communications you may receive, and whether you can opt out from
receiving them.

7. Privacy Policy

imo takes your privacy seriously. We have created a Privacy Policy to inform you about the kind of
information we may collect and the ways we may use it. Please review our Privacy Policy carefully.

You represent that you have read, understood, and agreed to the terms of our Privacy Policy, which is
incorporated herein by reference and made a part of these Terms of Service.

8. Copyright and Trademark Disputes

We respect copyright law and expect our members to do the same. We have adopted and implemented
a policy that provides for the termination in appropriate circumstances of registered members or other
account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of
copyright holders. If you believe any Content or materials on the Service infringe your copyright, you
agree to abide by the notice and takedown procedures set forth in the Digital Millennium Copyright Act.
For more information please read our Copyright Policy.

9. Indemnity

You agree to indemnify and hold imo, its parents, subsidiaries, affiliates, any related companies,
suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of
each of them harmless from and against any claims, suits, proceedings, disputes, demands, liabilities,
damages, losses, costs and expenses (including, without limitation, reasonable legal and accounting
fees) in any way related to or arising out of: (i) your access to or use of the Service, (ii) Your Content, (iii)
your violation of any of these Terms of Service; or (iv) the infringement by you, or anyone using your
account, of the intellectual property rights or other rights of any person or entity. imo reserves the
right, at your expense, to assume the exclusive defense and control of any matter for which you are
required to indemnify us, and you agree to cooperate with our defense of these claims at your expense.
You agree not to settle any matter for which you are required to indemnify us without our prior written
consent in each case. We will use reasonable efforts to notify you of any such claim, action, or
proceeding once we become aware of it; however, our failure to notify wont affect your obligations
hereunder (except to the extent that our failure to notify you materially prejudices your ability to
defend the claim).

10. Disclaimers and Limitations of Liability

PLEASE READ THIS SECTION CAREFULLY, SINCE IT LIMITS THE LIABILITY OF IMO. EACH OF THE
SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE
LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE
LAWFULLY LIMITED.

A. YOU AGREE THAT THE SERVICE IS MADE AVAILABLE TO YOU ON AN AS IS BASIS, WITHOUT
WARRANTY OF ANY KIND, AND THAT YOUR USE OF THE SERVICE IS ENTIRELY AT YOUR OWN
DISCRETION AND RISK (INCLUDING, WITHOUT LIMITATION, THE RISK THAT YOU MIGHT BE EXPOSED TO
CONTENT THAT IS OFFENSIVE, INDECENT, INACCURATE, OBJECTIONABLE, OR OTHERWISE
INAPPROPRIATE). WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, AS TO
THE OPERATION OF THE SERVICE, THE SAFETY OR SECURITY OF THE SERVICE, OR ANY CONTENT
INCLUDED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT,
COURSE OF DEALING OR USAGE OF TRADE.

B. WE MAKE NO CLAIMS OR PROMISES ABOUT THE CONDUCT OF THIRD PARTIES. ACCORDINGLY, WE

WILL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THE ACTIONS OF
THIRD PARTIES (INCLUDING, WITHOUT LIMITATION, IF ANOTHER USER MISUSES YOUR CONTENT OR
IDENTITY, OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH A THIRD PARTY ON THE SERVICE).

C. YOU AGREE THAT OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT
YOU SUFFER IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE SERVICES OR CONTENT, FROM ALL
CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL BE LIMITED TO AND WILL NOT EXCEED THE
GREATER OF (I) THE AMOUNT, IF ANY, YOU PAID DIRECTLY TO IMO IN CONNECTION WITH THE SERVICE
DURING THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (ii) $100.

D. IMO DISCLAIMS ALL LIABILITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY,
RELIANCE, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS,
BUSINESS INTERRUPTION, LOSS OF OR DAMAGE TO REPUTATION TO YOU OR ANY THIRD PARTY,
INABILITY TO USE THE SERVICE, COSTS OF PROCURING SUBSTITUTE SERVICES, UNAUTHORIZED ACCESS
TO OR ALTERATION OF YOUR CONTENT, LOSS OF INFORMATION OR DATA, OR ANY COMMUNICATIONS,
INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICES OR OTHER PERSONS WITH WHOM
YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES), WHETHER BASED IN
WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL
THEORY, IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE SERVICE OR CONTENT, EVEN IF IMO
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A LIMITED REMEDY SET
FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

11. Our Policy Toward Children

Our Service is not directed to children under the age of 13, and we do not knowingly collect, solicit, or
store personally identifiable information from, or about children under the age of 13. For that reason,
we ask you to confirm your age when you sign up for the Service by providing an accurate age. If a
parent or guardian becomes aware that his or her under 13 child has provided us with personally
identifiable information without his or her consent, he or she should contact us at privacy@imo.im.

12. Governing Law and Venue

These Terms of Service are governed by the laws of the State of California, without to that States
conflict of laws provisions. For any claim, cause of action, or dispute that may arise between us, you
accept the exclusive jurisdiction of the federal and state courts located in the Northern District of
California. The parties expressly exclude application of the United Nations Convention for the
International Sale of Goods to these Terms of Service. Notwithstanding anything to the contrary in
these Terms of Service, we may seek injunctive or other relief in any state, federal, or national court of
competent jurisdiction for any actual or alleged infringement of our or any third partys intellectual
property and/or proprietary rights.

13. Termination

You may terminate these Terms of Service at any time by closing your account, discontinuing your use
of the Service, and providing us with a notice of termination at the address provided below.

We may close your account, suspend your ability to use certain portions of the Service, and/or ban you
altogether from the Service for any or no reason, without notice or liability of any kind (except as
otherwise expressly provided in Section 2B of these Terms of Service). If we close or suspend your
account for violating these Terms of Service, such closure or suspension shall be deemed a termination
with cause. We may also modify or terminate the imo Service without prior notice.
In the event of termination, whether by you or us, Sections 1, 3, 4, 5, and 9 through 14 of these Terms
of Service will continue in full force and effect, including our right to use Your Content as detailed in
Section 3C.

14. General

We may provide you with notices by email, regular mail or communications through the Service. You
agree that all agreements, notices, disclosures and other communications that we provide to you
electronically (to the email address you provide in your account profile) satisfy any legal requirement
that such communications be in writing.

You will comply with all applicable laws and regulations governing your use of the Service and posting of
Your Content (including, without limitation, all applicable laws governing export control). In particular,
but without limitation, you agree that:

If you are located in a country embargoed by the United States, or are on the U.S. Treasury
Department's list of Specially Designated Nationals or the U.S. Department of Commerce's Denied
Person's List or Entity List, you will not engage in commercial activities on or with imo (such a payments
for imo features);

You will not export or re-export the Services, the Mobile App or the Business App into any United States
embargoed countries where receiving products, services, or software from the United States is
prohibited.

By using the Services, the Mobile App or the Business App, you represent and warrant that (i) you are
not located in a country that is subject to a U.S. Government embargo that prohibits receiving products,
services, or software from the United States, or that has been designated by the U.S. Government as a
terrorist supporting country and (ii) you are not listed on any U.S. Government list of prohibited or
restricted parties. You will also not use the Services, the Mobile App or the Business App for any
purpose prohibited by U.S. law, including, but not limited to the development, design, manufacture or
production of missiles, nuclear, chemical, or biological weapons.

You may not assign, transfer, or sublicense these Terms of Service without our prior written consent.
We may assign, transfer, or sublicense these Terms of Service without restriction, and without notice to
you. Any assignment, transfer, or sublicense attempted in violation of these Terms of Service will be
void.

These Terms of Service constitute the entire agreement between you and us regarding your use of the
Service, and supersede any prior or contemporaneous agreements between you and us regarding the
Service. The parties acknowledge that no reliance is placed upon any representation made, but not
expressly contained in these Terms of Service.

Our failure to enforce any right or provision of these Terms of Service will not constitute a waiver of
that right or provision on our part.
If any provision of these Terms of Service is found by a court of competent jurisdiction to be
unenforceable, the remaining portions will remain in full force and effect, and any unenforceable
portion will be construed and enforced in a manner that most closely reflects the intent of the original
language.

The parties are independent contractors, and nothing in these Terms of Service is intended to or shall
create any type of joint venture, partnership, employer/employee, fiduciary, or franchise relationship
between us.

15. Modifications

We may modify these Terms of Service from time to time. If a change reduces your rights in a
meaningful way, we will notify you, such as by mail or a notice when you sign in. Other changes will be
posted to our Policies page, and these Terms of Service will indicate the date of the latest revision. You
should check these Terms of Service on a regular basis. You understand and agree that your continued
use of our Service after any posted modification to these Terms of Service indicates your acceptance of
those modifications.

16. Contact Us

If you have any questions about the Service, these Terms of Service, the Acceptable Use Policy, or the
Privacy Policy, please contact us at feedback@imo.im or at

Pagebites, Inc.

555 Bryant St.

P.O. Box 819

Palo Alto, CA 94301

United States

Privacy Policy
Last updated: February 2, 2016

Welcome to imo!

imo makes communication easier between you and the people you care about. imo messaging, voice
and video chat make it fast and easy to share experiences with your family and friends, wherever they
are.

imo takes your privacy seriously, and we are committed to maintaining the privacy of the personal
information that you provide to us. By using imo you acknowledge that the terms and conditions in this
Privacy Policy will apply to you, as well as to any information that you give us. Please take the time to
read through this Privacy Policy to get acquainted with our practices.

We sometimes use capitalized terms in this Privacy Policy; if theyre not defined here, theyre defined in
our Terms of Service. PageBites, Inc. is the legal name for imo, however, we will use imo throughout
this Privacy Policy when referring to the imo service and Mobile Applications (the Service) that we
provide on the web at www.imo.im and on various mobile operating systems.

1. Information We Collect, and How We Use It.

We collect different types of information through the Service, including: information that you provide
us directly; information about you that we automatically collect from log data, IP addresses, and
aggregated user data; cookies; information that you give us about your friends; and your chat histories.
We may use this information in different ways.

A. Information that you provide us directly

What is it?

Information you give us when you register an account with the Service (this might include your first and
last name, username, phone number, email address, password, date of birth/age, and other personal
information);

Information that you post on your imo user profile (this might include profile pictures, location, bio, and
other information);

All other content that you post/share on any part of the Service (this might include photos, videos, and
any other content that you post, or associate with your account);

Information you give us during any communications you have with us (this might include information
you give us in emails you send us, chats you have with us, anything you send us in the mail, and any
other information you might send us);

Interactions that you have with other users or content on the Service; and

When you give us authorization, contact information of your friends from your mobile or tablet devices
to connect your contacts and address book information with your imo account.

How do we use it?

To enable you to access and use the Service;

To list your profile in the imo directory of users so that other imo users can find you. Please note the
information you list about yourself in your profile will be viewable to other imo users;
To enforce our Terms of Service;

To respond to your comments and questions;

To customize your experience, to test and introduce new features and products, and to improve and
monitor the effectiveness of our Service;

To carry out contests, surveys, evaluations, and other events or activities that you choose to participate
in;

For any other purposes that we specifically communicate to you when we collect that information;

To communicate with you regarding your use of the Service, and to advise you of changes to the
Service;

To find and connect you with your friends and contacts who are imo users and to find and invite your
contacts to connect with you on imo; and

To use your email address or other contact information to send you articles, news, updates,
newsletters, marketing materials, or any other information related to the Service. You can opt out from
receiving certain notifications by following the instructions in each email or communication from imo to
unsubscribe.

Other things you should know:

We may remove, at our sole discretion, any information that you provide when you register for or use
the Service (such as usernames, profile pictures, names, etc.), if we believe it is inappropriate or violates
any of the policies posted on our Policies page at www.imo.im/policies, including, but not limited to,
our Terms of Service.

B. Information that we automatically collect:

What is it?

We automatically collect information about your computer, mobile device, tablet, and other devices
when you use our Service. Among other things, we collect session data, IP addresses, web browser
software information, and mobile device identifiers such as your devices UDID.

We may also collect and/or aggregate information about your online activities, including but not limited
to, content you view, demographic patterns, elements of the Service that you use, and pages you visit.

How do we use it?

We may analyze, evaluate, and/or aggregate this information to help us understand your interests and
the interests of our other users, to analyze trends, to optimize your user experience and improve the
Service.
Other things you should know:

We may share aggregated information about the Service and our users, without seeking additional
consent, with third parties (including, without limitation, advertisers, media, and actual or potential
partners or investors) for informational, marketing, and/or promotional purposes. If we do share that
information, we will only share it on an aggregated basis and in a manner that does not reveal any
personally identifiable information about any individual user.

C. Cookies and other technologies

What are they?

Cookies and similar technologies, such as web beacons and locally stored objects, are small data files
that we transfer to your computer that collect information such as the pages visited, the date and the
time of a visit and other information about your use of the Services. Cookies in and of themselves dont
personally identify you, although they do identify your computer, your accounts, your browser, and
your session.

How do we use them?

To optimize your experience of the Service, such as allowing you to log in to the Service on your
computer without re-entering your password each time you visit the Service;

To deliver faster and more consistent Service;

To help us better understand how you interact with the Service; and

To measure the effectiveness of the Service, its features, offerings, advertisements, and other
communications.

Other things you should know:

Third party advertisers on the Service can place or read cookies on your browser. You can change your
browsers options to stop accepting cookies, or to prompt you before you accept a cookie on a website
that you visit; however, you should know that if you dont accept cookies, you might not be able to use
all the features of our Service.

D. Information you give us about your friends

What is it?

If you choose to use the Service to tell a friend about us, we will ask you for and store your friends
email address and/or phone number. We also might ask you to access your phonebook, Facebook,
Twitter, Google+, or other social media sites contacts for this purpose.

How do we use it?

If you choose to use the Service to invite one of your contacts to use the Service, we will send your
friend an email or SMS inviting them to visit the Service. We use this information solely to send these
emails or SMS messages, to help your friends register with the Service, and to track the success of our
invitation program. Your friend can contact us at privacy@imo.im anytime to ask us to remove this
information from our database.

E. Location Information

What is it?

When you use our Mobile App, we may collect and store information about your location by converting
your IP address into a rough geo-location or by accessing your mobile devices GPS coordinates or
coarse location if you enable location services on your device.

How do we use it?

To improve and personalize our Services, including, without limitation, to identify nearby Business Users
with whom users can communicate.

F. Your Chat History

What is it?

We will collect, save and store all information contained in your imo chat history. You can permanently
delete your imo chat history at anytime.

How do we use it?

To allow you to access and search your chat history for your own purposes.

If you are a Business User or if you communicate with a Business User, we may, review, scan, or analyze
any communications via the Services involving a Business User for fraud prevention, risk assessment,
and customer support purposes. We will not review, scan, or analyze your communications for sending
third party marketing messages to you. We will also not sell these reviews or analyses of
communications to third parties. We will also use automated methods to carry out these reviews or
analyses where reasonably possible. However, from time to time we may have to manually review
some communications.

To collect aggregated data from your chat history. We use the data to build language models which help
us improve the Service. We will only collect this data on an aggregated basis, and in a manner which
does not reveal any personally identifiable information about any individual user. We will use this data
to help us understand our users interests, analyze trends, and customize the user experience.

2. Sharing Your Information.

In addition to using your information for the purposes described above, we may share your information
with parties other than imo or its users (the Third Parties). In some cases we may request your
permission before we share that information, but we reserve the right to share your information with
Third Parties without prior notification or without soliciting additional permission: We discuss below
situations where we may share your information without requesting your further permission:

We share certain information about you (including information which could be used to personally
identify you) with the companies we engage to facilitate our Service, perform Service-related functions,
and/or provide the Service on our behalf, such as Internet Service Providers and hosting service
providers. We require these companies to maintain your information in confidence, and they are
prohibited from using your information in any way other than performing services for or on behalf of
imo.

We may disclose your information (including information which could be used to personally identify
you) when we have a good faith belief that disclosure is necessary: (i) to respond to subpoenas, court
orders, or other compulsory legal process; (ii) to protect our property rights and investigate and defend
against legal claims (iii) to enforce or apply our Privacy Policy, our Terms of Service or our other policies
or agreements; (iv) when we believe disclosure is necessary to protect others from death or serious
bodily injury; and (v) as otherwise required by law.

Transfer your information in the event that imo is involved in a merger, acquisition, divestiture,
consolidation, reorganization, asset sale, or bankruptcy.

3. Controlling Your Information.

A. Posting in Chat Groups

When you post or make content available in Chat Groups, that content will be visible to everyone who
is a member of that Chat Group.

B. Communicating with Business Users

When you communicate with or make content available to a Business User that content is provided
directly to the Business User and is subject to the Business Users privacy or security practices and
policies.

C. Accessing and Changing your Account Information; Deleting your Account

You can edit, update, or delete your account at any time.

If you delete your account, you wont be able to sign in, use the Service, or access any of your
information. If you delete your account, we may retain certain information associated with your
account, for analytical purposes and recordkeeping. If you delete your account with us, please be aware
that we may retain any content you have previously posted on the Service, including, without
limitation, any other data or posted content.
D. Opting out of Receiving Communications

You can opt out of receiving communications from us by clicking the unsubscribe link (or similarly
labeled link) at the bottom of a particular communication. Note that you wont be able to opt out of
service-related communications like service announcements, administrative notices, and the like.

4. Security

Your account, registration information, and password are protected so that only you (or any third
parties that you allow to access your login credentials) can access your account. All personally
identifiable information that we collect about you is stored in limited-access servers. The Service has
technical, administrative, and physical security measures in place to protect against the loss, misuse and
alteration of the information which is under our control. While we are committed to implementing
reasonable and appropriate safeguards to protect your information against foreseeable risks, no
computer system or information can ever be fully protected against any possible risk, and we cannot
guarantee that unauthorized third parties will not be able to circumvent those safeguards, or access
and/or use your personal information for improper purposes.

5. International Transfer

imo is a U.S. company and stores its data in the United States. This data is subject to U.S. laws. Thus,
your information may be transferred to - and maintained on - computers located outside of your state,
province, country, or other governmental jurisdiction where the privacy laws may not be as protective
as those in your jurisdiction. If you are located outside the United States and choose to provide
information to us, imo transfers that information to the United States and processes it there. By using
the Service, you understand and consent that your information may be transferred to our facilities and
those third parties with whom we share it as described in this Privacy Policy.

6. Changes to our Privacy Policy

We may modify our Privacy Policy from time to time. When we make changes, we will notify you by
making the revised version available on this webpage, and will indicate at the top the date of the latest
revision. You should check this Privacy Policy on a regular basis, since revised versions will be binding on
you. Any such modifications will be effective when we post the updated Privacy Policy. You understand
and agree that your continued access to our Service after any posted modification to the Privacy Policy
indicates your acceptance of those modifications.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us online at privacy@imo.im, or by
mail at:

Pagebites, Inc.

555 Bryant St.

P.O. Box 819

Palo Alto, CA 94301

United States

Acceptable Use Policy

Last updated: August 14, 2014

imo lets people from around the world communicate with their friends and family. Please dont misuse
the imo services. If you do, we may suspend or terminate your account.

You agree not to use the imo services to engage in illegal, fraudulent or other wrongful conduct,
including but not limited to the following:

Distributing defamatory, obscene, unlawfully pornographic Content or Content that promotes bigotry,
racism, misogyny or religious or ethnic hatred;

Stalking, harassment, or threatening others with violence or abuse or engaging;

Impersonating or misrepresenting your affiliation with any person or entity or misusing another
persons phone number or name in your account information;

Using an individual account for a commercial purpose or sending unsolicited commercial solicitations,
bulk messages, chain letters or other advertisements;

Violating any applicable law or regulation;

Infringing the intellectual property, moral rights, rights of publicity, privacy or other legal rights of third
parties;

Violating, or encouraging any conduct that would violate, any applicable law or regulation or would give
rise to civil liability;

Using, display, mirror, frame, or utilize framing techniques to enclose the Service or any individual
element or materials within the Service, our name(s), any of our trademarks, logos or other proprietary
information, the content of any text, or the layout and design of any page or form contained on a page,
without our express written consent;

Using any meta tags or other hidden text or metadata utilizing our trademark(s), logo URL(s), or product
name(s) without our prior written consent;

Attempt to gain unauthorized access to the Service, user accounts, computer systems, or networks
connected to the Service through hacking, password mining, or any other means;

Use the Service or any Content to transmit any computer viruses, worms, defects, Trojan horses, or
other items of a destructive nature;

Use any device, software, or routine that interferes with the proper working of the Service, or
otherwise attempt to interfere with the proper working of the Service;

Use the Service to violate the security of any computer network, crack passwords or security encryption
codes; disrupt or interfere with the security of, or otherwise cause harm to, the Service or Content; or

Remove, circumvent, disable, damage, or otherwise interfere with any security-related features of the
Service, features that prevent or restrict the use or copying of Content, or features that enforce
limitations on the use of the Service.

Accessing, tampering with, or using non-public areas of the Service, our computer systems, or the
technical delivery systems of our providers;

Take any action that imposes, or may impose, in our sole discretion, an unreasonable or
disproportionately large load on the imo technology infrastructure, or otherwise make excessive traffic
demands of the Service;

Attempting to probe, scan, or test the vulnerability of any of our systems or networks, or breach any
security or authentication measures;

Circumventing any technological measure implemented by us, any of our providers, or any other third
party (including another user) to protect the Service or Content;

Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide
the Service;

Interfering with or attempting to interfere with the access of any user, host or network, including,
without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Service;

Accessing, retrieving, or indexing any portion of the Service for purposes of constructing or populating
any chart, collection, or searchable database of reviews, unless specifically permitted in the robots.txt
file on the Service;

Recording, processing, or mining information about other users without their consent.

Pagebites, Inc. Copyright Policy

Pagebites, Inc. (Pagebites) respects the intellectual property rights of others and expects its users to
do the same. In accordance with the Digital Millennium Copyright Act of 1998, the text of which may be
found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf,
Pagebites will respond expeditiously to claims of copyright infringement committed using the Pagebites
service and/or the imo.im website (the Site) that are reported to Pagebites Designated Copyright
Agent identified in the sample notice below.

If you are a copyright owner, authorized to act on behalf of one or authorized to act under any exclusive
right under copyright, please report alleged copyright infringements taking place on or through the Site
by completing the following DMCA Notice of Alleged Infringement and delivering it to Pagebites
Designated Copyright Agent. Upon receipt of Notice as described below, Pagebites will take whatever
action, in its sole discretion, it deems appropriate, including removal of the challenged content from the
Site.

Copyright infringement reports are a serious matter with potentially legal consequences. You may want
to seek legal guidance, if you are unsure whether the content you are reporting is infringing your legal
rights. Please remember that submitting intentionally misleading reports of infringement may be
punishable under the Digital Millennium Copyright Act (DMCA).

DMCA Notice of Alleged Infringement (Notice)

1. Identify the copyrighted work that you claim has been infringed, or - if multiple copyrighted works
are covered by this Notice - you may provide a representative list of the copyrighted works that you
claim have been infringed.

2. Identify the material or link you claim is infringing (or the subject of infringing activity) and that
access to which is to be disabled, including at a minimum, if applicable, the URL of the link shown on the
Site where such material may be found.

3. Provide your mailing address, telephone number, and, if available, email address.

4. Include both of the following statements in the body of the Notice:

I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not
authorized by the copyright owner, its agent, or the law (e.g., as a fair use).

I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am
the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under
the copyright that is allegedly infringed.

5. Provide your full legal name and your electronic or physical signature.

Deliver this Notice, with all items completed, to Pagebites Designated Copyright Agent:

Pagebites, Inc.

With Attn: Legal Department

Copyright Agent

555 Bryant St.

P.O. Box 819

Palo Alto, CA 94301

United States

copyright@imo.im