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c o m
QBP Overview & Outlook

TARIQ A. ALDOWAISAN
Founder & Sr. Consultant,
Global Lead Consultants
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 Bachelor, Master, & Ph.D. from Arizona State University, USA
Professor of Industrial & Management Systems Engineering,
Kuwait University
Founder and Operations Director, GLC
Holds Quality Certifications: ASQ CMQ/OE, CSSBB, CQE, CQA
Holds Safety Certifications: BCSP ASP, CSP, & CET
Consults and trains in quality, organizational excellence, and
safety

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 Quality is Caused!

caused
Quality has to be__________,
controlled
not_____________.
___ Phil Crosby
 Quality Control!

A controlled
_____________ process is not necessarily a
good process.
_______
Quality Improvement!

vague and
If the problem is ___________
unobservable, the same will hold for
the solution
___________. ___ Suresh Lulla
 The Quality Challenge!
Management Commitment
Certification Mania
You do it
Statistics!
Quality Excellence Award
 Day 1 - Presentations
The Problem Solving Manager, Suresh
Lulla
Developing a Quality Culture, Dr.
Mohamad Rabea
Quality Control in CSR Projects, Dr.
Mohammed Al-Murtada
ISO 9001:2015 A Real Case Study, Eng.
Aaya Aboelfotoh & Eng. Dalal Embaireeg
Coaching for Quality Leaders, Ms. Raja
Allaho, CEO Mashar
 Day 2 Seminar
Learning from Quality Fables
Quality Fables are not about fiction and/or
animals. They are short narratives making a
significant point.
These fables are based on Sureshs consulting
experience since 1972. He has learned many
lessons from his clients in India, Southeast
Asia, UAE, Kuwait and Africa Lessons on
problems and solutions for leadership,
strategic planning, customer driver quality,
cost driven quality, human resource
management and more.
Suresh wishes to share these stories. In this
seminar he will take you in an engaging tour
into the realm of Quality Fables!
 Day 3 - Workshop
Quality Certifications
American Society for Quality (ASQ)
Prof. Tariq Aldowaisan & Engineers
Overview on ASQ & its Certifications

ASQ CQPA Certification . Quality Process Analysis & Key Learnings

ASQ CQE Certification . Quality Engineering & Key Learnings

ASQ CMQ/OE Certification . Quality Management & Organizational Excellence & Key
Learnings
 Take-Away Key Messages

1. Quality is caused
2. Controlling doesnt necessarily produce good
quality
3. Defining the problem well is key to quality
improvement
Thank You