Mainstreaming Social

Performance
Governance
July 30,2010
Davao City
 “To inspire the marginalized women and their
families to discover their God- given dignity and
enabling them to rise above all forms of poverty and
respond to social and environmental concerns.
To deliver excellent professional service with a
team spirit.
To Share with other anti- poverty institution and
organization our expertise grounded on experience”.
The effective translation of our mission into practice
(social performance management) is guided by the
following four dimensions.

Outreach to Adaptation of Corporate Social Empowerment &

the poorest Products & Responsibility Participation
Services

Membership Portfolio Staff, Members Member’s

Management & Community Leadership
Using PPI as a tool to ensure the recruits are from the target
“bottom 50% poor women”. (We survey the whole community to
establish it’s potential

Adding just a few social indicators to the survey (eg. family size,
house ownership, size and quality, ) set a baseline for comparison
over time

Survey repeated only once a year efficiently provides member’s

progress. The system allows comparison of poverty probability
for loan size, years of membership, product use through link to
loan tracking database
 Using a simple database system provides instant reporting for
Branch management. (No special Research Department exists)
Finally surveying all exiting members allows us to see if ASHI has
been of any help!
PPI allows use to compare an the resulting index with the National
Poverty Level to establish the probability of the individual, or
group of being among the poorest.
 Professor Muhammad Yunus founder of Grameen
Bank

Defines Micro-credit as “small loans with small frequent repayments”…

“…if a borrower fails to pay, one should not be quick to blame the borrower
but the Designer of the Institution who fails to do the job”

ASHI product design policies

1 Longer loan terms to consider a Member’s cash flow
2 Advance through the cycle based member’s choice or credit
rating
3 Strict monitoring of use of loan according to contract
4 A variety of products for situations and needs
5 Response system for members with difficulties
 Loan Products
Savings Products
General Loan (business) Personal savings
Children’s savings (educational)
Educational Loan
Group fund savings
House Repair Loan
Agri Loan (linked to cropping cycle)

Enterprise Loan (linked to business cycle)

Special Loan for victims of calamity and fortuitous events
Insurance Savings Products
Damayan members insurance benefit savings
Pension savings
Products and services are
Drawn through dialogues
where members participate in
evaluation and consensus
building for improvement or
change,
 The ASHI Leadership Path

Grameen Groups Center Chief Branch Officer Board Representative

Member’s training curriculum for Group Chair and Center Chief

prepare the leader for more responsibility
Community Leadership Opportunities
Barangay Chair Parish Council
Barangay Council School Council
Womens & Childrens

Political Educational Spiritual

Group Chair and Center Chief have a responsibility in
monitoring the loan process

Regional consultation with the President, focus on a

product or issue and result in changes and improvements

Each region elects a representative to the Board they have

full voting rights and attend all meetings
 The members We Serve

We treat the
people we serve not
as clients but as
members- meaning
that they participate
in decision making
for the
improvement of
ASHI services as
well as their groups
and center.
 Improvement Members
Focus success Improved in the lives of acquired not
away from organizational ASHI’s only self-
traditional communication members in confidence but
performance economic & also dignity
figures social terms
Social network are built
through the structure of the
center where Vision and
mission are posted
together with the basic
principles on which
decisions are made such
as the 9 operating
principles and 10 decisions
 ASHI ARTICLES OF BY-
LAWS
Section 1- The Organization shall comprise of two(2) type of members:
1.1 Regular Members: Those who avail of the services of Ahon Sa
Hirap and defined in Article IV.
1.2 Enrolled Members: Consisting of committed members of
Philippine society contributing to the functions of the organization
and defined in Article II Section 4.

Section 2- Among other qualifications and/or responsibilities the Board may

require, members must;
2.1 adhere to the principles of Grameen Methodology Approach to
credit as implemented by ASHI.
2.2 be committed to the Vision, Mission, and Goals of ASHI, i.e;
eradication of poverty through self- help, mutual support creating
sustainable communities to social.
2.3 participate in any of the activities of ASHI as required by the by-
laws according to the status of her/ his membership.
Section 4- Responsibilities and duties of enrolled members
4.1 Definition – an enrolled member is a person whose
membership in the organization is conferred by the Board of trustees
through an affirmative vote of a majority (50%+1) of its members.
4.2 Qualifications – the person sought to be enrolled must:
a. be formally invited by the Board
b. be of good moral character and adheres to a simple
lifestyle in solidarity with the poor;
c. be committed to share her/his expertise for the benefit
of the organization;
d. be prepared to visit center and Branch activities
occasionally and take interest in poverty eradication
projects and integral human development.
e. be disposed to forego compensation in any form in
return for her /his service to the organization;
 How does ASHI mainstream SPM within
governance structure
Leadership as SPI Tools for
champion Mgt Training Centerwise Planning
audit

ASHI deliberately patterned targets using the dimension of SPI as

Key Result Area
Branch level monitoring uses SPI
Curriculum Career Pathing

Branch set up Story tellingl

Family time

Political Educational Spiritual

Overhaul the engine and transmission: This represents operations, the driving
force of ASHI
Rebuild the Chassis : Representing finance and admin, the source on
which all of ASHI runs

Restore the body, the human resource, providing direct communication with
the members

Repair the seats and attract people : To represent the members desk,
concerned for member’s comfort and safety
We need a driver: the President (representing the Board of Trustees) who sets
the strategic direction and maintains the momentum of ASHI

Just as it is important for the driver to know the condition of the various components
of the jeep so it is for the President she must know the condition of the departments
in ASHI
 A set of wires connects the gauges and warning lights to the various
components of the jeep, these wires which carry information represent the
MIS department

Understand the The President must

feelings and know the outreach
health of the
staff The loan
outstanding

1235000
Be warned of
increasing
When to focus
arrears
on a calamity High Beam Brake
or emergency
Watch the
Know when to add a use of funds
service or program
The team still lacks some Lets consider
Micro then that the Dash
Partnerships Board
SHIELD Audit
one to bring all information Insurance
represents the Management
INSOL, Team,
Agri. Internal &
together this will be the TPP, LED, program External
Foreign
Information Manager Partnerships

High Beam Brake

President
Information Human Resource Member’s Desk Finance & Grameen
Manager Manager Manager Admin Manager Operations

Management Team
Manager

Loan Outreach
Tracking Recruitment & QMT Branch &
Promotion Regional Loan
Member Accounts
PPI Training portfolio
Code of
reports Purchases
Discipline Grameen
Calamity
System &
Accounting Staff Benefits response Budgets Policies
software
Staff Training Exit Survey Treasury Expansion
Kiva Journal Management
& analysis Management Areas
& Profiles Training Gender Asset
Expansion
Mainstreaming Management
Areas