ASSIGNMENT:

MANAGEMENT THEORY AND PRACTICES

SUBMMITED TO:

SIR NADEEM SUFWAN

SUMITTED BY:

MUHAMMAD ASAD JAVAID

PROGRRAM:

M-PHIL (WEEKNED)
Question # 1)
Keeping professionals excited about work that is routine and standardized and chaotic is a
major challenge for Vincent Weafer. How could he use technical, human, and conceptual
skills to maintain an environment that encourages innovation and professionalism among
the virus hunters?
Answer: Vincent Weafer's applies taking after systems that energize development and polished
methodology among the infection seekers.

In the initial step, he separated work into littler and master bunches, with a specific end
goal to perform proficiently and viably.
To achieve professionalism he then perform his work efficiently and effectively. As the
work continuously moving on and never ceased. At the point when Santa Monica's group
completed, Tokyo assumed control, when Japanese group completes this gave over Dublin
and afterward again back to Santa Clause Monica's.

Question # 2)
What management roles would Vincent be playing as he (a) had weekly security briefing
conference calls with coworkers around the globe, (b) assessed the feasibility of adding a new
network security consulting service, and (c) kept employees focused on the companys
commitments to customers?
Answer: According to above mentioned conditions Vincent has played following roles
respectively:

Vincent has assumed Interpersonal part as he filled in as a nonentity, pioneer, liaison as he

was obliged to perform number of obligations he inspires and accumulated numerous
understudies and create relations with them furthermore Informational part as he goes
about as a monitor, representative and a disseminator as he keeps up individual contacts
with others and by offering stuff to them.
Vincent has drawn closer towards Decisional part as he filled in as an disturbance handler
while gathering answers for the issues and resource allocator while isolating the work in
particular gatherings and giving them tasks as indicated by nature of occupation.
Vincent perform interpersonal part here as he functioned as a figurehead while gathering
everybody on an indistinguishable stage and afterward from a leader as he encouraged his
workers to concentrate on organization's dedication to give better security overhauls to the
clients.
Question # 3
Go to Symantec's Web site (www.symantec.com) and look up information about the
company. What can you tell about its emphasis on customer service and innovation? In what
ways does the organizations support its employees in servicing customers and in being
innovative?
Answer: Symantec's was established in 1982 by visionary computer scientists the organization
has advanced to wind up one of the world's biggest programming organizations. They give
stockpiling, security and frameworks administration answers for help their clients. From customers
and independent companies to the biggest worldwide association to secure and deal with their
instructive driven world against more dangers at a larger number of focuses more totally and
productively than some other organization.
Emphasis on customer services and innovation:
Their principle point of view is to concentrate on consumer loyalty and development, they stay
resolved to give better arrangements and secure and data administration all the more totally and in
much viable and effective way.
Association bolsters their workers in number of ways they have entrepreneurial corporate culture
that support development and engage representatives to react rapidly to vital open doors. They
endeavor to bolster their representatives in the utilization of their time vitality and their budgetary
assets to improve their groups puts in which to live.
Customer Services:
Client driven systems are the fundamental centering focuses at any level of association from top
to cutting edge. Both troughs and associates organize the way that they need to give best answers
for their clients. There imperative work is represented and guided by the arrangement of center
qualities.
Innovation:
Symantec's procedure of open advancement concentrates on conveying the best answer for its
client whether those arrangements come as a consequence of building them inside, creating them
with innovation accomplices or securing them out right.
Question # 4
What could other managers learn from Vincent Weafer and Symantec's approach?

Answer:

Following points mangers learn from Vincent Symantecs approach

1. Enhance teams work, promoting honesty, a forthright approach respect for the individual
and reward for creativity and innovation
2. Disturbance handling and problem solving with best allocation of resources.
3. Creating customer focusing strategy
4. Time management
5. Monitoring and improving services
6. Create lasting customer and partner loyalty
7. How to work with diverse people
8. Maintains efficiency