Conflict Resolution Resources

EPA Conflict Prevention and Resolution Center

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 Public Involvement Spectrum:
A Range of Possible Processes
INFORMATION RECOMMENDATIONS AGREEMENTS STAKEHOLDER
OUTREACH EXCHANGE ACTION
Purpose: Provide Purpose: Reach
Purpose: Provide Purpose: Provide non-binding, but workable agreement Purpose: Empower
information and exchange data, influential advice or or settlement stakeholders to
opinions and options comments take action

Creative options

in…
Participant satisfaction
ase
cr e Commitment to action
In
Available information

Collaborative behavior

Interaction among stakeholders

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 Processes for Engaging the Public

OUTREACH INFORMATION RECOMMENDATIONS AGREEMENTS STAKEHOLDER

EXCHANGE ACTION
Purpose: To obtain useful &
influential advice or comments Purpose: To reach workable
Purpose: To provide
Purpose: To provide & exchange agreement or settlement Purpose: To empower
information
data, opinions and options Stakeholders to take action
PROMISE: We will keep you PROMISE: We will listen, PROMISE: We will take your PROMISE: We will work in PROMISE: We will support
informed acknowledge your advise or comments into good faith to reach an your decision & assist in
concerns & aspirations, & provide account when making a understanding that we all your implementation of it
feedback on how your input decision can support & we will
Influenced our decision implement it as agreed
Types:
Types: Types: Types:
Types: Advisory Committee
Scoping Session Statement of Principles
Website Industry Sector Initiative
Meetings with individuals Policy Dialogue MOU
Fact Sheet Voluntary Program
Public Meeting Task Force Consensus Permit
Phone Hot Line
Workshop Joint Fact-Finding Settlement Agreement Sustainability Forum
Press Release
Listening Session

Stakeholder
Government Decision
Decision

Potential Consensus Processes

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 Helpful Websites

• www.epa.gov/publicinvolvement (EPA Public Involvement)

• www.epa.gov/adr (EPA Conflict Prevention & Resolution
Center)
• www.ecr.gov (U.S. Institute for Environmental Conflict
Resolution)
• www.acrnet.org (Association for Conflict Resolution)
• www.iap2.org (International
Association for Public Participation)

• www.policyconsensus.org
(Policy Consensus Initiative)

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 EPA’s On-Line Tools for Public Involvement

• Manuals, resource guides etc:

http://www.epa.gov/publicinvolvement/involvework.htm
• Public involvement meeting feedback questionnaires
http://www.epa.gov/publicinvolvement/feedback
• Evaluation Tool Box
http://www.epa.gov/evaluate/toolbox/index.htm
• “How To” Brochures
http://www.epa.gov/publicinvolvement/brochures