EQUITY ENHANCING SERVICES

INTEGRATED HEALTH

CITY HEALTH OFFICE

1. Outpatient Consultation
2. Reproductive Tract Health Examination
3. Securing Health/Medical Certificate
4. Sanitary Permit and Health Card Issuance
5. Sanitation Clearance for Business Permit Issuance
6. Immunization Services
7. Maternal Care Services
8. Dental Examination and Tooth Extraction
9. Free Prescription Medicines for Indigents
a. Leprosy Drugs
b. Anti-Tuberculosis Drugs
10. Filing/Reporting Sanitary-Related Complaints

CITY POPULATION AND NUTRITION OFFICE

1. Pre-Marriage Counselling Services
2. Requesting Nutri-Mix
3. Supplemental Feeding Services
4. Pre-Marriage Counselling Services
5. Nutrition and Family Planning Counselling Services
6. Voluntary Surgical Contraception Services
7. Depo-medroxy Progesterone Acetate (DMPA) Administration
8. Family Planning Supplies Dispensation
9. Breastfeeding Center Services

NAGA CITY DISASTER RISK REDUCTION MANAGEMENT OFFICE

1. Ambulance Provision for Medical Emergencies, Rescue and Extrication

NAGA CITY HOSPITAL

1. Hospital Admission
2. General Consultation and Treatment of Minor Medical Cases and Emergencies
3. Laboratory and Medical Examinations
4. Patient Discharging

SOCIAL WELFARE

CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE

1. Certificate of Indigence Issuance
2. Social Case Study Report Issuance
3. Educare Service Program Enrollment
4. Burial, Food and Medical (Hospitalization) Assistance Processing

ENVIRONMENT

CITY ENVIRONMENT AND NATURAL RESOURCES OFFICE

1. Environmental Certificate/Clearance Issuance
 2. Certificate of Non-Coverage or Exemption for projects outside PEIS
3. Releasing of Tree/Ornamental Seedlings for Planting
4. Training and Education Campaign Services
5. Chainsaw Registration
6. Quarry Permit Application and Issuance
7. Permit to Cut Trees Issuance

SOLID WASTE MANAGEMENT OFFICE

1. Fine Payment for Anti-Littering Violations
2. Naga City Enzyme (as Compost Enhancer and Garbage Deodorizer) Issuance
3. Heavy Equipment Support Servicing for
a. Public Road Preparation
b. Hauling debris and earth-filling of public lands
c. Public Road and shoulders clearing
d. Public Demolition Works
4. Garbage Collection

EDUCATION

RAUL S. ROCO NAGA CITY PUBLIC LIBRARY

1. Book Using and Borrowing
2. Library Card Issuance

BICOL SCIENCE AND TECHNOLOGY CENTRUM

1. Audio-Visual Room Usage
2. Group Tour Arrangement and Assistance
3. Science-on-Wheels Travelling Centrum, Planetarium Viewing or Stargazing Activity
4. Exhibit Viewing

URBAN POOR

HOUSING AND SETTLEMENTS DEVELOPMENT OFFICE

1. Building Material Assistance for infrastructure project-affected urban poor residents
2. Indigenous Housing Sketch Planning and Cost Estimation (for Building Permit
Application)
3. Homelot Application
4. Relocation, Subdivision/Verification Surveying and Re-Surveying Assistance for
awarded Urban Poor Homelot
5. Certification Issuance as a requirement for Building and Occupancy Permit, Water and
Electrical Connection

PERSONNEL

HUMAN RESOURCE MANAGEMENT OFFICE

1. Job Application in the City Government

COMPLAINTS

HUMAN RESOURCE MANAGEMENT OFFICE

1. Public Service (Employee-Related) Complaints
PUBLIC SAFETY OFFICE
1. Complaints on Trimobile on Drivers and Operators

GROWTH ORIENTED SERVICES

BUSINESS AND INVESTMENT

CITY PLANNING AND DEVELOPMENT OFFICE

1. Rezoning Application
2. Reclassification of Land Application
3. Securing Site Zoning Classification
4. Securing Development Permit for Subdivision Project
5. Securing Alteration Permit for Subdivision Project
6. Project Monitoring Services thru PMC-TWG

BICOL CENTRAL STATION

1. Application for Leasehold Tenancy
2. Certification Issuance for Registered Stallholders
3. Renewal of Lease Contract and Payment of Stall Rentals
4. Terminal Pass Issuance

CITY ASSESSORS OFFICE

1. New Building or Machinery Assessment
2. Assessment Cancellation, Revision or Correction
3.
AGRICULTURE

CITY AGRICULTURE OFFICE

1. Compact Corn and Rice Mill Usage
2. Swine Feeds Loan
3. Village-Type Corn Post-Harvest Facilities Usage
4. Livestock Dispersal
5. SARIG Naga Loan (Farm Input) Assistance
6. Technical Assistance Accessing
a. Soil Analysis
b. Seed Availability
c. Training on Agricultural Technology

CITY VETERINARY OFFICE

1. Veterinary Services (consultation, vaccination and treatment)
2. Livestock Shipping Permit Issuance
3. Livestock Health and Death Certificate Issuance

INFRASTRACTURE

GENERAL SERVICES DEPARTMENT

1. Street-lighting Services
MARKET AND ABATTOIR

NAGA CITY ABATTOIR

1. Livestock Slaughtering and Meat Inspection Certificate Issuance

TRANSPORT AND TRAFFIC MANAGEMENT

SANGGUNIANG PANLUNGSOD
1. Trimobile Franchise Renewal/Application
2. Trimobile Franchise Transfer to a Relative

LIVELIHOOD AND EMPLOYMENT

METRO PESO
1. Livelihood Assistance Application
2. Local Employment Referral to Employers
3. Special Program for the Employment of Students Application
4. Overseas employment Facilitation Services for Employers

TAXES, FINES AND ADMINISTRATIVE SERVICES

CITY TREASURERS OFFICE

1. Community Tax Certificate (Cedula) Issuance
2. Business Permit Application or Renewal
3. Retiring a Business Permit
4. Certificate of Real Property Tax Payments
5. Real Property Tax Payments
6. Transfer Tax Payments
7. Payment Acceptance for the following:
a. Secretarial Fees (Certification/Clearances)
b. Advertising Expenses (Tarpaulins etc)
c. Medical Fees (Medical Exam, Tooth Extraction, etc)
d. Use of City Facilities
e. Other services requiring payment to the CTO