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STAFF CONFIDENTIAL

Appraisal Form
For support staff
(on Clerical and Certain Related Administrative, and Technical Grades, and Computer Operators)

Full Name:

Job Title and Department:

Name of Appraiser:

Job Title of Appraiser:

Head of Department:

Please use the spaces provided to give the information requested. You may append additional documentation if this reduces the need
to transcribe details, but please make sure that appropriate references to this material are made in the corresponding sections of this
document. The section headings, and the details of information requested, are given for your guidance. If you wish to present
information in another format, please do so.

Please refer to the Notes of Guidance which accompany this form before starting to complete it.

PART A : To be completed by the Appraisee


PART B : To be completed by the Appraiser
PART C : To be completed during the Appraisal Interview
PART A: Appraisees Self-Evaluation

The Job
Please attach your up-to-date job description.

What you have done


How well did you achieve last years goals?

Overall what do you feel have been your successes in the last year?
For example: Have you accomplished any new tasks or projects? Have you acquired or improved any job-related skills?

How you did it


What do you do well?

What aspects of your job could you do better?

What would/could help you to improve (including any help/support from your line-manager or any training and development)?

How effective was any training or development you received?

What next?
Do you see yourself or your role developing in the next year? If so how?

Are there any training and development implications?


PART B: Evaluation by Appraiser

Appraiser's Performance Assessment


Please comment on the following areas of work. Please recognise good and excellent work, but also indicate any areas needing development

(i) Quality of Work

(ii) Productivity

(iii) Use of Initiative

(iv) Team Skills

(v) Customer Care Skills

(vi) Training Skills (if applicable)

(vii) Supervisory Skills (if applicable)

Review of last year


Please add any comments about the achievement of last years goals.

How effective do you think any training and development has been? What improvements have you noticed?

(If appropriate please send a copy of this section to the Head of Staff Development)

Recording success
Are there any areas, tasks or projects that the appraisee has undertaken particularly well?
If Yes please give brief details:

Planning improvements
Are there any areas of work currently requiring support, training, guidance or clarification?
If Yes please give brief details:

What could be done to improve (further)? (Possibilities include: attending a course, job shadowing, working collaboratively with a more
experienced colleague, being coached through a new task or project, earmarking time to update knowledge.)

The future
How do you see the job and/or the jobholder developing over the next year?
CONFIDENTIAL: Support staff appraisal

Section C: Agreed goals and outcomes (please copy this page to the Head of Staff Development)

Agreed goals for the year ahead.

Training and Development implications?


What needs to be learnt/developed?

How will these be achieved?


How will it be learnt/developed?

Resources required (including staff time)?

Are there any implications for the Staff


Development Unit?

How will success be measured?

Name of member of staff ..................................................... Department ..................................................................... Date.............................


Date of Meeting to monitor goals ...........................................
Section D. Further comments

Comments by Appraiser

Comments by Appraisee

Appraisee Appraiser Head of Department

.................................. .................................. .................................


Signature Signature Signature

.................................. .................................. .................................


Date Date Date

Head of Staff Development


July 2003