PMI Business Analysis Virtual

Conference 2016

Presenter: TIM COVENTRY

Title: INNOVATION & BUSINESS ANALYSIS
Date: Wednesday, 2 November 2016
Innovation & Business Analysis

Innovation is the process of translating an idea into a good or

service that creates value or for which customers will pay.
Invention is not innovation, as invention is coming up with a
great idea and innovation is executing & testing a great idea,
prototyping, delivering and getting it to spread! The Business
Analyst is the perfect person to foster and deliver innovation
within organisations as good business analysis must be used to
produce high performing innovation. Learn how the BA can be a
driving force in the innovation process.
Business Analysis

Everyone performs Business

Analysis!

Every organisation performs

Business Analysis!
 Business Analysis

Everyone performs business analysis

Every organisation performs business analysis

 Business Analysis

PMI Business Analysis for Practitioners A Practice Guide states that In

short, business analysis is a the set of activities performed to identify
business needs and recommend relevant solutions; and to elicit,
document, and managed requirements.

What is the meaning of business need and

value?
Business Value

Product leadership

Operational excellence Customer intimacy

What is Business Analysis?

Organisations exist to deliver services &/or products to

customers

So value is all about improving business performance of

delivering services &/or products to customers

Therefore, we could say business analysis is about

improving business performance
What is Business Analysis?

It is the foundation for innovation, business agility, cost

reduction, cyber security and risk control

Good business analysis allows you to deliver better products &/or

services to your customers, often leveraging digital technology

Good business analysis

improves business performance
 Innovation

Innovation - The process of translating an idea into a good or service that

creates value or for which customers will pay businessdictionary.com
 Innovation not Invention

Invention is not innovation

Invention is coming up with a new

idea

Innovation is is executing & testing

a great idea, prototyping, delivering
and getting it to spread!
Disruptive Innovation
Case Study Innovation
 Case Study Innovation

1981 Kodak turned over $10 billion & employed 120,000 people

1981 Sony released a camera with a floppy drive capability

1984 Fuji started a film price war with Kodak

1994 Kodak & Apple sold the QuickTake camera

2004 Kodak stopped marketing film cameras

2004 Digital cameras flooded the market and competitors such as Sony, Canon,
Nikon etc were better positioned for digital cameras

2005 mobile camera disrupted the camera industry

Case Study Innovation
 Innovation Case Study

Jobs said he actually started work on a tablet first, long before the iPhone. He
said he had the idea in the early 2000's for typing on a glass display, and took
the idea to people on his team who invented things like inertial scrolling. But the
company was working on a phone at the time, so he applied that to the phone,
and put the tablet "on the shelf." Once the iPhone business was established,
they took the tablet project off the shelf, and that became the iPad.
www.pcmag.com
Innovations of the Future

Cloud Computing

Internet of Things (IoT)

Innovations of the Future

Driverless Car
Innovations of the Future
 Innovations of the Future

Healthcare
Food
Air Travel
Transport Companies
Innovations of the Future2016
 Innovation

There is no such thing as a new idea. It is impossible. We simply take a lot of old
ideas and put them into a sort of mental kaleidoscope. We give them a turn and
they make new and curious combinations. We keep on turning and making new
combinations indefinitely; but they are the same old pieces of coloured glass that
have been in use through all the ages. Mark Twain
When Elon Musk was asked by TED talks why he is a natural innovator he said A
good framework for thinking is Physics where the first principle is reasoning. Boil
things down to fundamental truths and reason up from there rather than reasoning
from analogy.
I think innovation only comes from fully understanding the present state (as is),
asking why not and testing, rather than asking why wouldnt it work.
Business Analysis and Innovation Process

BAPL
What is the role of the Business Analyst
(BA) in innovation?

BAPL
 Business Analyst

The PMI Business Analysis for Practitioners A Practice Guide also

states Business analysis may be performed by any individual who is
responsible for performing the work regardless of the persons title.

The PMI Business Analysis for Practitioners A Practice Guide does

not make the distinction of Business Analyst quality, competency and
experience breathe of tasks and techniques however PMI
certification does. Evidence in the field strongly suggests good
business analysis is more likely to be achieved by a well-trained,
experienced in multiple approaches & the breadth of business
analysis from strategic to detail, industry aligned, certified & practice-
supported Business Analyst. To perform good business analysis, you
need a good Business Analyst.
IDEA/STRATEGY
Strategic
Plan

BUSINESS ANALYSIS
INNOVATION
Strategic
Portfolio/Products
Investment Programs &Projects
Management
DELIVERY
Industry Research

71% of failed software projects are traced to poor

requirements

Poorly defined applications largely contributes to a 66% project

failure rate, costing U.S. businesses at least $30B every year

Poor requirement management practices are the second

leading cause of project failure, second only to changing
organization priorities

Communication challenges between business teams and

technologists are chronic - 60%-80% of project failures can be
attributed directly to poor requirements gathering, analysis, and
management.
Industry Research
 Innovation

The SAMR model, developed by Dr Ruben Puentedura, describes

technology integration through four levels.

Substitution technology is used as a direct substitute for what

you might do already, with no functional change.
Augmentation technology is a direct substitute, but there is
functional improvement over what you did without the
technology.
Modification technology allows you to significantly redesign the
task.
Redefinition technology allows you to do what was previously
not possible.
Innovation
 What is the future of business analysis?

Business analysis is about improving business

performance

Business performance is all about improving the

delivery of services &/or products to customers

Requirements are the granular atoms necessary

to delivery of services &/or services to customers
and business analysis tasks and techniques elicits,
analyses, specifies and manages requirements

In the future organisations will continue to deliver services &/or products to

customers and requirements will always exist

How BAs elicits, analyses, specifies and manages requirements will change
in future
 Take Away

Innovation and good business analysis

go hand in hand. Business analysis is
much broader than just innovation it
delivers improved business performance

Good business analysis is the key to

innovation

Talk to your CIO, CTO or Innovation

Manager today about the value of good
business analysis

Show them a video of good business

analysis
https://www.youtube.com/watch?v=GeP
i5pWraU4
Thank you

Questions?