Rayna Cryns

2055 NW 33RD AVE

Gainesville, FL
(352)256-4321
rayna.cryns@yahoo.com

OBJECTIVE To obtain an Administration position with a healthcare agency that will build on my
management experience and utilize my technical and communication skills.

EDUCATION Santa Fe Community College, Gainesville, FL

Health Service Administration, B.A.S.
Anticipated graduation date: April 2018

Santa Fe Community College, Gainesville, FL

Associate of Arts, Business Administration
April 2014 to April 2017

EXPERIENCE Business Manager (Sales), The Pantry Inc. 1-800-476-7574

October 2007 to April 2014

Hiring/terminating employees Screened applicants

Scheduling
Time Management and Productivity
Profit and Loss statements
Training, Coaching and Counseling
Ordering and Receiving Shipments
Conducted interviews
Hired to fit volume of the store
Terminated employees when necessary
Staffed the store to fit customer and
volume needs
Ensured proper time management was
utilized to ensure productivity needs were
met
Ensured profit and loss statements were
within the appropriate percentage to
stores budget
Assisted in auditing
Provided cash accountability
Provided product accountability
Encouraged Sales
Provided training for new equipment or
products
Provided support to ensure employee
accountability
Ordered sales items per sales to ensure
customer satisfaction
Guaranteed FIFO (first in first out)
practices were met to minimize shrink
 Received shipments for inventory control
purposes
Vendor Relations Communicated with vendors for store
needs on bi weekly basis to minimize
product shortages
Contacted vendors in case of outages
Ensured vendor invoices matched
corporate numbers for inventory purposes
Cash Accountability and Deposits Ensured proper cash handling practices
Documented any discrepancies and
resolved them
Completed daily deposits
Completed daily change orders
Daily Reporting Completed Daily reporting:
o Cash Accountability
o Sales summary
o Lottery summary
o EBT summary
o Prepaid sales
o Fuel Gallons
Mailed daily reports to corporate on
weekly basis
Customer Relations Ensured customers are provided with the
best customer service
Handled customer concerns or complaints
Marketing Ensured all graphics portrayed the proper
monthly specials
Ensured all prices were displayed correctly
to guarantee customer satisfaction
Organized specials to increase sales and
minimize waist

REFERENCES Dr. Wallace Nozile, M.D. Malcolm Buchannan Tammi Hamm

1051 NE 20th PL 4500 Baymeadows Rd apt 174 6148 Lanshire Drive
Gainesville, FL 32609 Jacksonville, FL 32217 Tampa, FL 33634
352-562-2648 352-215-9878 813-610-5503
wallbm@dermatology.med.ufl.edu itsmemalb@gmail.com