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(206) 602 - 5067

(253) 486 - 0708


Bryan.Zandi33@gmail.com
25221 108th, Ave. SE Apt D-305
Bryan K. Zandi Kent, WA, 98030

SUMMARY:
Strong background of successfully managing and supervising personnel
Over 6-year experience providing customer services.
Willing to learn and grow
Dynamic personality that inspires people to work more effectively. Strong ability to lead and motivate
others around me.
Capability of working under pressure and in stressful environments.
Flexible team player, High Public relations, really quick learner, Strong attention to detail, Prompt
Diagnosing problematic issues, Problem solving, and developing treatment plans skills

LANGUAGES:
Farsi (Persian) Native Language
Azerbaijani Full Professional Proficiency
Turkish Limited Working Proficiency
English - Full Professional Proficiency

SPECIAL SKILLS:
Proficient in Microsoft Office Software:
Word Advance
Excel Advance
PowerPoint Advance
Outlook Advance
Publisher Intermediate
Internet Applications Advance
Adobe: Photoshop Upper Intermediate
Illustrator Intermediate

LICENSES & CERTIFICATES:


Valid Drivers License (WA)- Clear Driving record
Valid Unarmed Private Security Officer License (WA) by DOL
Valid Private Pilot License (PPL) with Instrument Rate By FAA (Federal Aviation Administration)
Valid First Aid CPR AED Cert. By Emergency Medical Training
Valid Licenses of Mandatory Alcohol Server Training (MAST) and Training for Intervention
Procedures (TIPS) By Washington State Liquor Control Board (WSLCB)
EDUCATIONS:

Sep. 2016 Now Bachelors of Applied Science (BAS) Aeronautical Science


Green River Community College (GRCC) Auburn, WA, USA
GPA 3.32

Sep. 2014 Jun. 2016 Associate of Applied Science (AAS) Aviation, Professional Pilot
Green River Community College (GRCC) Auburn, WA, USA
GPA 3.55

Sep. 2005 - Jun. 2009 Bachelors Degree Tourism and Hotel management
University of Applied Science and Technology of Iran (UAST)
GPA N/A

PROFESSIONAL EXPERIENCES:

Hilton & DoubleTree by Hilton Hotels, Seattle, WA ------------------------------------------------------- July 2015 - Now

Complex Security Officer / Night Manager on Duty (MoD)

Successfully managed the responsibilities of protecting hotel guests, their valuables, hotel as well as fellow
hotel employees.
Responded MOD calls regarding the premises concerns and problems occurred after administration work
hours
Managed surveillance tasks, watching for unusual, illegal or peculiar activities occurring on the premises.
Performed, wrote and approved investigation reports on incidents, accident pertinent to guests or employees
injuries.
Managed possible criminal activities within the property, contact with suspects, conduct primary
investigations as required for the law enforcement report and evict loiterers or trespassers.
Managed enforcing rules and policy of the company
Responded emergencies on the property such as medicals and fire

Olympic Security Services Inc., Seattle, WA -------------------------------------------------------------- Jan. 2014 Dec. 2015

Patrol Security Officer


Successfully managed daily 6-hour vehicle patrol among parking sites, parks and recreational centers of the
city of Seattle.
Performed and approved parks and public places related investigation reports to Seattle Parks & Recreation
Center as well as Seattle PD.
Provided guidance and support to visitors and guests of recreational centers
Conducted body-search and monitoring individuals at the governmental sites such as courthouses and city
halls.
Grocery Outlet., Seattle, WA ------------------------------------------------------------------------------------------- Oct. 2013 Oct. 2014
Cashier, Customer Services
Performed high-quality customer service as the cashier and representative of the store to the customers.
Prepared daily, weekly and monthly sales reports.

Previous Professional Experiences overseas:

Start Finish Employer Country Title


Sep. 2011 Jul.2013 Grand Hyatt UAE Front Desk Associate
Nov. 2009 Jul. 2011 Espinas Palace Hotel Iran Front Desk Manager
Apr. 2009 Nov. 2009 Sahel Hotel of Urmia Iran Front Desk Agent
Nov. 2007 Apr. 2009 Sahel Hotel of Yerevan Armenia Front Desk Agent, Customer Ser.
Oct. 2006 Nov.2009 Jahan Pharmed Pharmaceutical Co. Iran Distribution Manager

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