Professional Documents
Culture Documents
SUMMARY:
Strong background of successfully managing and supervising personnel
Over 6-year experience providing customer services.
Willing to learn and grow
Dynamic personality that inspires people to work more effectively. Strong ability to lead and motivate
others around me.
Capability of working under pressure and in stressful environments.
Flexible team player, High Public relations, really quick learner, Strong attention to detail, Prompt
Diagnosing problematic issues, Problem solving, and developing treatment plans skills
LANGUAGES:
Farsi (Persian) Native Language
Azerbaijani Full Professional Proficiency
Turkish Limited Working Proficiency
English - Full Professional Proficiency
SPECIAL SKILLS:
Proficient in Microsoft Office Software:
Word Advance
Excel Advance
PowerPoint Advance
Outlook Advance
Publisher Intermediate
Internet Applications Advance
Adobe: Photoshop Upper Intermediate
Illustrator Intermediate
Sep. 2014 Jun. 2016 Associate of Applied Science (AAS) Aviation, Professional Pilot
Green River Community College (GRCC) Auburn, WA, USA
GPA 3.55
Sep. 2005 - Jun. 2009 Bachelors Degree Tourism and Hotel management
University of Applied Science and Technology of Iran (UAST)
GPA N/A
PROFESSIONAL EXPERIENCES:
Hilton & DoubleTree by Hilton Hotels, Seattle, WA ------------------------------------------------------- July 2015 - Now
Successfully managed the responsibilities of protecting hotel guests, their valuables, hotel as well as fellow
hotel employees.
Responded MOD calls regarding the premises concerns and problems occurred after administration work
hours
Managed surveillance tasks, watching for unusual, illegal or peculiar activities occurring on the premises.
Performed, wrote and approved investigation reports on incidents, accident pertinent to guests or employees
injuries.
Managed possible criminal activities within the property, contact with suspects, conduct primary
investigations as required for the law enforcement report and evict loiterers or trespassers.
Managed enforcing rules and policy of the company
Responded emergencies on the property such as medicals and fire
Olympic Security Services Inc., Seattle, WA -------------------------------------------------------------- Jan. 2014 Dec. 2015