Professional Documents
Culture Documents
Organization
Group No.(7)
Inder Mankoo.
Pankaj Vishwakarma.
Saba Khan.
Kamlesh Negi
Swetha Vijayan.
“You can get much further
with a kind word and gun
,than you can with a kind
word alone ”
-A.Capone.
POWER.
• What is Power?
• Power:
A capacity that A
has to influence the behavior of B so that B
acts in accordance with A’s wishes.
The ability to get someone to do something
you want to be done or the ability to make
things the way you want them to be.
Power & Leadership
Power Leadership
• Used as a means for •Focuses on goal
achieving goals achievement
•Focuses influence
• Used to gain lateral and downward
upward influence
SOURCES OF POWER
Power
Position Personal
power Power
• Reward power
– The person is able to give special benefits or
rewards to people, and you find it advantageous to
trade favors with him or her.
• Legitimate power
– The person has the right, considering his or her
position and your job responsibilities, to expect
you to comply with legitimate requests.
Bases of Power (Personal)
• Expert power
– Is influence wielded as a result of expertise,
special skills or knowledge.
• Referent power
– Develops out of admiration of another & a
desire to be like that person
– One of the ways to acquire it is through
charisma.
Evaluating the Bases of Power
• Coercive power tends to result in negative performance
responses from individuals, decreases satisfaction,
increases mistrust, and creates fear.
• Expert
Commitment
• Referent
• Reward Compliance
• Legitimate
• Coercive Resistance
Dependency: Key to Power
The General Dependency Postulate
– B’s relationship to A when A possesses
something that B requires.
• Importance
– The things you control must be important
• Scarcity
– A resource must be perceived as scarce
• Non-substitutability
– The resource cannot be substituted with
something else
Nine Power Tactics
Ways in which individuals Influence Tactics:
translate power bases • Legitimacy
into specific actions.
• Rational persuasion
• Inspirational appeals
• Consultation
• Exchange
• Personal appeals
• Ingratiation
• Pressure
• Coalitions
Abuse of POWER
• Sexual Harassment
– It is any unwanted activity of a sexual nature
that affect an individual’s employment.
Includes
– Unwanted physical touching
Hire
Introduce
low-politics
clear rules
employees
Increase
Free flowing
opportunities
information
for dialogue
Once the GM of the factory MR. Rakesh Gupta, requested for the company
car during office time for his personal work. Mr. Kabir refused it saying that it can
not be given during the office work as the work would suffer due to its duty to go to
the bank. Mr. Gupta became quite upset and asked his boss Mr. Srivastava to give
the car.
Mr. Srivastava (Sr. Manager Admin) was too happy to oblige Mr. Gupta as
he wanted one of his relatives to be employed as officer. Hence, he fired Mr. Kabir
for his disobedience and threatened to transfer him to stores if he continued to
show disrespect to Senior officers.
Kabir was also active member of staff union. He immediately went to the
Union President and informed him about the misuse of the company car for private
purpose by the GM at the cost of the office work. It was decided that Kabir would
send a note in writing to Mr. Srivastava asking him to approve sending the car to
the house of Mr. Gupta. Mr. Srivastava understood the repercussions and refused
to sign the approval. He lent his own car to Mr. Gupta.
Case Study Questions.