ATI2015HD Userguide en-US PDF

Table of contents
1 Introduction......................................................................................................................4
1.1 WhatisAcronisTrueImage2015HD?.................................................................................4
1.2 Systemrequirementsandsupportedmedia.............................................................................4
1.2.1 Minimumsystemrequirements..................................................................................................................4
1.2.2 Supportedoperatingsystems......................................................................................................................4
1.2.3 Supportedfilesystems.................................................................................................................................5
1.2.4 Supportedstoragemedia.............................................................................................................................5
1.3 InstallingAcronisTrueImage2015HD......................................................................................5
1.4 UpgradingAcronisTrueImage2015HD...................................................................................6
1.5 TechnicalSupport......................................................................................................................7
2 Basicconcepts...................................................................................................................8
2.1 Basicconcepts............................................................................................................................8
2.2 Thedifferencebetweenfilebackupsanddisk/partitionimages............................................10
2.3 Full,incrementalanddifferentialbackups..............................................................................10
2.4 Decidingwheretostoreyourbackups....................................................................................12
2.4.1 Authenticationsettings..............................................................................................................................13
2.5 IntegrationwithWindows.......................................................................................................13
2.6 Wizards....................................................................................................................................15
3 Backingupdata...............................................................................................................16
3.1 Backinguppartitionsanddisks...............................................................................................16
3.2 Backupoptions........................................................................................................................17
3.2.1 Scheduling...................................................................................................................................................18
3.2.2 Backupschemes.........................................................................................................................................19
3.2.3 Notificationsforbackupoperation............................................................................................................21
3.2.4 Imagecreationmode.................................................................................................................................23
3.2.5 Backupprotection......................................................................................................................................23
3.2.6 Pre/Postcommandsforbackup................................................................................................................24
3.2.7 Backupsplitting..........................................................................................................................................24
3.2.8 Backupvalidationoption............................................................................................................................25
3.2.9 Backupreservecopy..................................................................................................................................25
3.2.10 Removablemediasettings.........................................................................................................................26
3.2.11 Backupcomment........................................................................................................................................26
3.2.12 Errorhandling.............................................................................................................................................26
3.2.13 Filelevelsecuritysettingsforbackup........................................................................................................27
3.2.14 Computershutdown..................................................................................................................................27
3.2.15 Performanceofbackupoperation.............................................................................................................27
3.3 Operationswithbackups.........................................................................................................28
3.3.1 Backupoperationsmenu...........................................................................................................................29
3.3.2 Validatingbackups......................................................................................................................................30
3.3.3 Backuptovariousplaces............................................................................................................................30
3.3.4 Addinganexistingbackuptothelist.........................................................................................................31
4 Recoveringdata...............................................................................................................33
4.1 Recoveringdisksandpartitions...............................................................................................33
4.1.1 Recoveringyoursystemafteracrash........................................................................................................33
2 Copyright Acronis International GmbH, 2002-2015

4.1.2 Recoveringpartitionsanddisks.................................................................................................................40
4.1.3 Aboutrecoveryofdynamic/GPTdisksandvolumes................................................................................41
4.1.4 ArrangingbootorderinBIOS.....................................................................................................................44
4.1.5 Recoveringfilesandfolders.......................................................................................................................44
4.2 Recoveryoptions.....................................................................................................................45
4.2.1 Diskrecoverymode....................................................................................................................................46
4.2.2 Pre/Postcommandsforrecovery..............................................................................................................46
4.2.3 Validationoption........................................................................................................................................47
4.2.4 Computerrestart........................................................................................................................................47
4.2.5 Filerecoveryoptions..................................................................................................................................47
4.2.6 Overwritefileoptions.................................................................................................................................47
4.2.7 Performanceofrecoveryoperation..........................................................................................................48
4.2.8 Notificationsforrecoveryoperation.........................................................................................................48
4.3 Restoringcomputertofactorysettings...................................................................................49
5 Diskcloningandmigration..............................................................................................51
5.1 Generalinformation................................................................................................................51
5.1.1 CloneDiskwizard........................................................................................................................................51
5.1.2 Manualpartitioning....................................................................................................................................54
5.1.3 Excludingitemsfromcloning.....................................................................................................................55
5.2 MigratingyoursystemfromanHDDtoanSSD.......................................................................56
5.2.1 Preparingformigration..............................................................................................................................56
5.2.2 MigratingtoSSDusingthebackupandrecoverymethod.......................................................................58
6 Tools...............................................................................................................................60
6.1 Creatingbootablerescuemedia..............................................................................................61
6.1.1 AcronisMediaBuilder................................................................................................................................61
6.1.2 Makingsurethatyourrescuemediacanbeusedwhenneeded.............................................................65
6.2 Addinganewharddisk............................................................................................................69
6.2.1 Selectingaharddisk...................................................................................................................................70
6.2.2 Selectinginitializationmethod...................................................................................................................71
6.2.3 Creatingnewpartitions..............................................................................................................................71
6.3 AcronisExtendedCapacityManager.......................................................................................73
6.4 Mountinganimage..................................................................................................................75
6.5 Unmountinganimage.............................................................................................................76
7 Troubleshooting..............................................................................................................77
7.1 AcronisSystemReport.............................................................................................................77
7.2 AcronisSmartErrorReporting.................................................................................................78
7.3 CreatingacustomrescueCD...................................................................................................78
7.4 AcronisCustomerExperienceProgram...................................................................................79
8 GlossaryofTerms............................................................................................................81

1 Introduction
In this section
WhatisAcronisTrueImage2015HD?..................................................4
Systemrequirementsandsupportedmedia.............................................4
InstallingAcronisTrueImage2015HD......................................................5
UpgradingAcronisTrueImage2015HD....................................................6
TechnicalSupport......................................................................................7
1.1 What is Acronis True Image 2015 HD?

AcronisTrueImage2015HDisanintegratedsoftwaresuitethatensuresthesecurityofallofthe
informationonyourPC.Itcanbackuptheoperatingsystem,applications,settingsandallofyour
data,whilealsosecurelydestroyinganyconfidentialdatayounolongerneed.Withthissoftware,
youcanbackuptheentirediskdriveorselectedpartitions.
AcronisTrueImage2015HDprovidesyouwithalltheessentialtoolstorecoveryourcomputer
systemshouldadisasteroccur,suchaslosingdata,accidentallydeletingcriticalfilesorfolders,or
sufferingacompleteharddiskcrash.
WiththeuniquetechnologydevelopedbyAcronisandimplementedinAcronisTrueImage2015HD
youcanperformexact,sectorbysectordiskbackups.Suchbackupsincludealloperatingsystems,
applicationsandconfigurationfiles,personalsettings,anddata.
YoucanstorebackupsonalmostanyPCstoragedevice.
Windowsstyleinterfaceandwizardswillmakeyourworkeasier.Justperformafewsimplestepsand
letAcronisTrueImage2015HDtakecareofeverythingelse!Whenasystemproblemoccurs,the
softwarewillgetyouupandrunninginnotime.
1.2 System requirements and supported media

1.2.1 Minimum system requirements
AcronisTrueImage2015HDrequiresthefollowinghardware:
ProcessorPentium1GHz.
1GBRAM.
1.5GBoffreespaceonaharddisk.
CDRW/DVDRWdriveorUSBflashdriveforbootablemediacreation.
Screenresolutionis1152x720.
Mouseorotherpointingdevice(recommended).
1.2.2 Supported operating systems

AcronisTrueImage2015HDhasbeentestedonthefollowingoperatingsystems:
WindowsXPSP3
Windows7SP1(alleditions)

Windows8(alleditions)
Windows8.1(alleditions)
Windows10InsiderPreview
WindowsHomeServer2011
AcronisTrueImage2015HDalsoletsyoucreateabootableCDR/DVDRthatcanbackupand
recoveradisk/partitiononacomputerrunninganyIntelorAMDbasedPCoperatingsystem,
includingLinux.(NotethattheIntelbasedAppleMacintoshisnotsupported.)
1.2.3 Supported file systems

FAT16/32
NTFS
Ext2/Ext3/Ext4*
ReiserFS*
LinuxSWAP*
Ifafilesystemisnotsupportedoriscorrupted,AcronisTrueImage2015HDcancopydatausinga
sectorbysectorapproach.
*TheExt2/Ext3/Ext4,ReiserFS,andLinuxSWAPfilesystemsaresupportedonlyfordiskorpartition
backup/recoveryoperations.YoucannotuseAcronisTrueImage2015HDforfileleveloperationswiththesefile
systems(filebackup,recovery,search,aswellasimagemountingandfilerecoveringfromimages).Youalso
cannotperformbackupstodisksorpartitionswiththesefilesystems.
1.2.4 Supported storage media

Harddiskdrives*
SolidStateDrives(SSD)
Networkedstoragedevices
CDR/RW,DVDR/RW,DVD+R(includingdoublelayerDVD+R),DVD+RW,DVDRAM,BDR,BDRE
USB1.1/2.0/3.0,FireWire(IEEE1394)andPCcardstoragedevices
REVandotherremovablemedia
AcronisTrueImage2015HDsupportslargeharddiskdriveswithacapacityofmorethan2TB.This
supportisprovidedeveniftheoperatingsystemdoesnothavesupportforsuchhardware.Formore
informationseeAcronisExtendedCapacityManager(p.73).
1.3 Installing Acronis True Image 2015 HD

InstallingandactivatingAcronisTrueImage2015HD
ToinstallandactivateAcronisTrueImage2015HD:
1. Runthesetupfile.
2. Read:
Thetermsofthelicenseagreement.
TheparticipationtermsoftheAcronisCustomerExperienceProgram.
3. Ifyouacceptthetermsofbothdocuments,clickInstall.
AcronisTrueImage2015HDwillbeinstalledonyoursystempartition(usuallyC:).

4. Whentheinstallationiscomplete,clickStartapplication.TheAcronisTrueImage2015HD
activationwindowopens.
5. OntheSignintab,enteryourAcronisaccountcredentials,andthenclickSignin.
Ifyoudon'thaveanAcronisaccount,gototheCreateaccounttab,fillouttheregistrationform,
andthenclickCreteaccount.
Note:Youcanskipthisstepifyouhavea64characterserialnumber,.
6. Enteryourserialnumber,andthenclickActivate.
ToactivateAcronisTrueImage2015HDwitha16characterserialnumber,youneedanInternet
connection.Thefull64characterserialnumberwillbeobtainedandactivatedautomatically.
RecoveringfromanAcronisTrueImage2015HDerror
IfAcronisTrueImage2015HDceasedrunningorproducederrors,itsfilesmightbecorrupted.To
repairthisproblem,youfirsthavetorecovertheprogram.Todothis,runAcronisTrueImage2015
HDinstalleragain.ItwilldetectAcronisTrueImage2015HDonyourcomputerandwillaskyouifyou
wanttorepairorremoveit.
RemovingAcronisTrueImage2015HD
ToremoveAcronisTrueImage2015HDcomponents:
1. Openthelistofinstalledprogramsandapplications.
SelectStart>Settings>Controlpanel>Addorremoveprograms.
IfyouuseWindowsVista,selectStart>Controlpanel>ProgramsandFeatures.
IfyouuseWindows7,selectStart>ControlPanel>Uninstallaprogram.
IfyouuseWindows8,clicktheSettingsicon,thenselectControlPanel>Uninstalla
program.
2. Selectthecomponenttoberemoved:
AcronisTrueImage
AcronisOriginalConfiguration
3. ClickRemove(WindowsXPandWindowsVista)orUninstall(Windows7).
4. Followtheinstructionsonthescreen.
Youmayhavetorebootyourcomputerafterwardstocompletethetask.
IfyouusedtheAcronisSecureZoneorAcronisNonstopBackup,selectinthewindowthatappearswhattodo
withthezoneandNonstopBackupstorages.
UpgradingfromapreviousversionsofAcronisTrueImageOEM
IfyoualreadyhaveAcronisTrueImageOEMinstalled,thenewversionwillsimplyupdateit;thereis
noneedtoremovetheoldversionandreinstallthesoftware.
Pleasekeepinmindthatthebackupscreatedbythelaterprogramversionmaybeincompatiblewith
thepreviousprogramversions.ThereforeifyourollbackAcronisTrueImage2015HDtoanolder
version,youlikelywillhavetorecreatethebackupsusingtheolderversion.Westrongly
recommendthatyoucreatenewbootablemediaaftereachAcronisTrueImageOEMupgrade.
1.4 Upgrading Acronis True Image 2015 HD

AcronisTrueImage2015HDhaslimitedfunctionalitycomparedtoAcronisTrueImage2015.Inthesoftware
interface,thelockedfeaturesandfunctionalitiesareeithergrayedoutormarkedwiththe sign.

YoucanaccessallthesefeaturesbyupgradingAcronisTrueImage2015HDtoAcronisTrueImage
2015ataspecialupgradepricewhichislowerthantheregularretailprice.
ToupgradeAcronisTrueImage2015HD:
1. StartAcronisTrueImage2015HD.
2. Clickalockedfeature.Forexample,gototheToolssection,andthenclickAcronisUniversal
Restore.

3. Inthewindowthatopens,clickBuyfullversion.Thebuiltinstoreopens.
4. Selectthelicensethatyouwanttobuy,andthenclickBuynow.
5. Provideyourpaymentinformation.
6. DownloadAcronisTrueImage2015,andtheninstallitontopofAcronisTrueImage2015HD.
ThiswillsafelyreplaceAcronisTrueImage2015HDandkeepyourbackupsandsettingsinplace.
1.5 Technical Support

ForanyassistancewithAcronisTrueImage2015HDandproductupdates,pleaserefertoofficial
supportresourcesofthehardwaresupplier.

2 Basic concepts
In this section
Basicconcepts............................................................................................8
Thedifferencebetweenfilebackupsanddisk/partitionimages.............10
Full,incrementalanddifferentialbackups..............................................10
Decidingwheretostoreyourbackups....................................................12
IntegrationwithWindows.......................................................................13
Wizards.....................................................................................................15
2.1 Basic concepts

Thissectionprovidesgeneralinformationaboutbasicconceptswhichcouldbeusefulfor
understandinghowtheprogramworks.
Note:CertainfeaturesandfunctionalitiesmaybeunavailableintheAcronisTrueImage2015HDeditionthat
youuse.
Backupandrecovery
Backupreferstothemakingcopiesofdatasothattheseadditionalcopiesmaybeusedtorecover
theoriginalafteradatalossevent.
Backupsareusefulprimarilyfortwopurposes.Thefirstistorestoreastatefollowingadisaster
(calleddisasterrecovery).Thesecondistorecoversmallnumbersoffilesaftertheyhavebeen
accidentallydeletedorcorrupted.
AcronisTrueImage2015HDdoesbothbycreatingdisk(orpartition)imagesandfilelevelbackups
respectively.
Backupversions
Backupversionsarethefileorfilescreatedduringeachbackupoperation.Ifyoudonotuse
consolidationfeature,theamountofversionscreatedisalwaysequaltotheamountoftimesthe
backupisexecutedortotheamountofstoredpointsintime.
So,aversionrepresentsapointintimetowhichthesystemordatacanberestored.Toputit
anotherway,backupversionsrepresentfullandincrementalbackupsseeFullandincremental
backups(p.10).
Thebackupversionsaresimilartofileversions.Thefileversionsconceptisfamiliartothosewhouse
aWindowsVistaandWindows7featurecalled"Previousversionsoffiles".Thisfeatureallowsyouto
restoreafileasitexistedonaparticulardateandtime.Abackupversionallowsyoutorecoveryour
datainasimilarway.
Thiscouldbeusefulwhentryingtofinddamagedordeletedfiles.Simplybrowsethroughthebackup
versionsintheAcronisBackupExploreruntilyoufindthebackupversioncontainingtherequired
files.Additionally,youcanrecoverdifferentsavedversionsofthefoundfiles.
Diskcloning
Thisoperationmigratesorcopiestheentirecontentsofonediskdrivetoanotherdiskdrive.This
maybenecessary,forexample,wheninstallingalargercapacitydisk.Theresultistwoidentical

driveswiththesamefilestructure.The"DiskClone"tooleffectivelycopiesallofthecontentsofone
harddiskdriveontoanotherharddiskdrive.Theoperationallowsyoutotransferalltheinformation
(includingtheoperatingsystemandinstalledprograms)fromoneharddiskdrivetoanotherwithout
havingtoreinstallandreconfigureallofyoursoftware.
AcronisTrueImage2015HDdoesnotprovideforcloningasinglepartition.Youcanonlyclonethe
entiredrive.
Youcanalsotransferalltheinformationfromyourharddiskdrivetoanotheronebybackingupthe
entireoldharddiskandthenrecoveringthebackuptothenewdisk.
Backupfileformat
AcronisTrueImage2015HDusuallysavesbackupdataintheproprietarytibformatusing
compression.Thisreducestheamountofneededstoragespace.
Whencreatingatibfile,theprogramcalculateschecksumvaluesfordatablocksandaddsthese
valuestothedatabeingbackedup.Thesechecksumvaluesallowfortheverificationofdata
integrity.
ThedatafromtibfilebackupscanberecoveredonlythroughAcronisproducts.Thismaybedonein
Windowsorintherecoveryenvironment.
Backupvalidation
Thebackupvalidationfeatureallowsyoutoconfirmthatyourdatacanberecovered.Asmentioned
above,theprogramaddschecksumvaluestothedatablocksbeingbackedup.Duringbackup
validation, AcronisTrueImage2015HDopensthebackupfile,recalculatesthechecksumvalues
andcomparesthosevalueswiththestoredones.Ifallcomparedvaluesmatch,thebackupfileisnot
corruptedandthereisahighprobabilitythatthebackupcanbesuccessfullyusedfordatarecovery.
Disasterrecovery
Recoveringfromadisasterusuallyrequiresarescuemediaandabackupofthesystempartition.
AcronisTrueImage2015HDprovidesforrecoveryfromadisastercausedbysystemdata
corruption,viruses,malware,orothercauses.
Iftheoperatingsystemfailstoboot, AcronisTrueImage2015HDwillrecoverthesystempartition.
YoucancreatearescuemediabyusingtheMediaBuildertool.
Scheduling
Foryourbackupstobereallyhelpful,theymustbeas"uptodate"aspossible.Thismeansthatyou
shouldrunbackupsonaregularbasis.Althoughcreatingan AcronisTrueImage2015HDbackupis
quiteeasy,onoccasion,youmayforgettodoabackup.
Withthescheduler,youdonothavetoremember.Youcanscheduleautomaticbackupsaheadof
time.Yourdatawillbebackedupaslongasthereissufficientstoragespace.
Understandingthesetermsandconceptswillbehelpfulwhenusingtheprogram'sfeatures.
Factoryimage
Afactoryimageisaspecialdiskbackupthatcontainsthecomputer'sfactoryconfiguration.This
backupisnormallycreatedandprovidedbythehardwaresupplierwhohasdeliveredthecomputer.

ThefactoryimageofyourcomputeriskeptinAcronisSecureZoneandisavailableinthelistof
Acronisbackups.Youcanusethefactoryimagetorestorethecomputertofactorysettingsdirectly
fromWindowsorusingfactorybootablemedia.Fordetails,seeRestoringcomputertofactory
settings.
2.2 The difference between file backups and

disk/partition images
Whenyoubackupfilesandfolders,onlythefilesandfoldertreearecompressedandstored.
Disk/partitionbackupsaredifferentfromfileandfolderbackups.AcronisTrueImage2015HDstores
anexactsnapshotofthediskorpartition.Thisprocedureiscalled"creatingadiskimage",or
"creatingadiskbackup"andtheresultingbackupisoftencalled"adisk/partitionimage"or"a
disk/partitionbackup".
Adisk/partitionbackupcontainsallthedatastoredonthediskorpartition:
1. Zerotrackoftheharddiskwiththemasterbootrecord(MBR)(applicabletoMBRdiskbackups
only).
2. Oneormorepartitions,including:
1. Bootcode.
2. Filesystemmetadata,includingservicefiles,fileallocationtable(FAT)andpartitionboot
record.
3. Filesystemdata,includingoperatingsystem(systemfiles,registry,drivers),userdataand
softwareapplications.
3. SystemReservedpartition,ifany.
4. EFIsystempartition,ifany(applicabletoGPTdiskbackupsonly).
BydefaultAcronisTrueImage2015HDstoresonlytheharddisksectorsthatcontaindata.
Furthermore,AcronisTrueImage2015HDdoesnotbackuppagefile.sysunderWindowsXPandlater
andhiberfil.sys(afilethatkeepsRAMcontentswhenthecomputergoesintohibernation).This
reducesimagesizeandspeedsupimagecreationandrecovery.
Youcanchangethisdefaultmethodbyturningonthesectorbysectormode.InthiscaseAcronis
TrueImage2015HDcopiesallharddisksectors,andnotonlythosethatcontaindata.
2.3 Full, incremental and differential backups

Note:IncrementalanddifferentialbackupsmaybeunavailableintheAcronisTrueImage2015HDeditionthat
youuse.
AcronisTrueImage2015HDoffersthreebackupmethods:
Fullmethod
Theresultofafullmethodbackupoperation(alsoknownasfullbackupversion)containsallofthe
dataatthemomentofthebackupcreation.
Example:Everyday,youwriteonepageofyourdocumentandbackitupusingthefullmethod.True
Imagesavestheentiredocumenteverytimeyourunbackup.

1.tib,2.tib,3.tib,4.tibfullbackupversions.
Additionalinformation
Afullbackupversionformsabaseforfurtherincrementalordifferentialbackups.Itcanalsobeused
asastandalonebackup.Astandalonefullbackupmightbeanoptimalsolutionifyouoftenrollback
thesystemtoitsinitialstateorifyoudonotliketomanagemultiplebackupversions.
Incrementalmethod
Theresultofanincrementalmethodbackupoperation(alsoknownasincrementalbackupversion)
containsonlythosefileswhichhavebeenchangedsincetheLASTBACKUP.
Example:Everyday,youwriteonepageofyourdocumentandbackitupusingtheincremental
method.TrueImagesavesthenewpageeverytimeyourunbackup.
Note:Thefirstbackupversionyoucreatealwaysusesfullmethod.
1.tibfullbackupversion.
2.tib,3.tib,4.tibincrementalbackupversions.
Incrementalmethodisthemostusefulwhenyouneedfrequentbackupversionsandtheabilityto
rollbacktoaspecificpointintime.Asarule,incrementalbackupversionsareconsiderablysmaller
thanfullordifferentialversions.

Ontheotherhand,incrementalversionsrequiremoreworkfortheprogramtoproviderecovery.In
theexampleabove,torecovertheentireworkfrom4.tibfile,TrueImagereadsdatafromallbackup
versions.Therefore,ifyouloseanincrementalbackupversionoritbecomescorrupted,alllater
incrementalversionsareunusable.
Differentialmethod
Theresultofadifferentialmethodbackupoperation(alsoknownasdifferentialbackupversion)
containsonlythosefileswhichhavebeenchangedsincetheLASTFULLBACKUP.
Example:Everyday,youwriteonepageofyourdocumentandbackitupusingthedifferential
method.TrueImagesavestheentiredocumentexceptthefirstpagestoredinthefullbackup
version.
Note:Thefirstbackupversionyoucreatealwaysusesfullmethod.
1.tibfullbackupversion.
2.tib,3.tib,4.tibdifferentialbackupversions.
Differentialmethodisanintermediatebetweenthefirsttwoapproaches.Ittakeslesstimeandspace
than"Full",butmorethan"Incremental".Torecoverdatafromadifferentialbackupversion,True
Imageneedsonlythedifferentialversionandthelastfullversion.Therefore,recoveryfroma
differentialversionissimplerandmorereliablethanrecoveryfromanincrementalone.
Anincrementalordifferentialbackupcreatedafteradiskisdefragmentedmightbeconsiderablylargerthan
usual.Thisisbecausethedefragmentationprogramchangesfilelocationsonthediskandthebackupsreflect
thesechanges.Therefore,itisrecommendedthatyourecreateafullbackupafterdiskdefragmentation.
Tochooseadesiredbackupmethod,youusuallyneedtoconfigureacustombackupscheme.For
moreinformationseeCustomschemes(p.20).
2.4 Deciding where to store your backups

AcronisTrueImage2015HDsupportsquiteafewofstoragedevices.Formoreinformationsee
Supportedstoragemedia(p.5).Someofthesupportedstoragelocationsarediscussedbelow.

Harddiskdrives
Sinceharddiskdrivesarenowquiteinexpensive,inmostcasespurchasinganexternalharddrivefor
storingyourbackupswillbeanoptimalsolution.Anexternaldriveenhancesthesecurityofyourdata
becauseyoucankeepitoffsite(forexample,athomeifyoubackupyourofficecomputerandvice
versa).YoucanchoosevariousinterfacesUSB,FireWire,eSATAdependingontheconfigurationof
yourcomputerportsandtherequireddatatransferrate.Inmanycasesthebestchoicewillbean
externalUSBharddrive,especiallyifyourcomputersupportsUSB3.0.
IfyouplantouseanexternalUSBharddrivewithyourdesktopPC,connectingthedrivetoarear
connectorusingashortcablewillusuallyprovidethemostreliableoperation.Thisreducesthe
chanceofdatatransfererrorsduringbackup/recovery.
Homefileserver,NASorNDAS
IfyouhaveaGigabitEthernethomenetworkandadedicatedfileserverorNAS,youcanstore
backupsonthefileserverorNASpracticallylikeonaninternaldrive.
Ifyoudecidetouseanexternalharddrive,NAS,NDAS,etc.,youwillneedtocheckwhetherAcronis
TrueImage2015HDdetectstheselectedbackupstorage.YouneedtocheckthisbothinWindows
andwhenbootedfromtherescuemedia.
TogainaccesstoanNDASenabledstoragedevice,inmanycasesyouwillneedtospecifytheNDAS
deviceID(20characters)andthewritekey(5characters).ThewritekeyallowsyoutouseanNDAS
enableddeviceinwritemode(forexample,forsavingyourbackups).UsuallythedeviceIDandwrite
keyareprintedonastickerattachedtothebottomoftheNDASdeviceorontheinsideofits
enclosure.Ifthereisnosticker,youneedtocontactyourNDASdevicevendortoobtainthat
information.
Opticaldiscs
BlankopticaldiscssuchasDVDR,DVD+Rareverycheap,sotheywillbethelowestcostsolutionfor
backingupyourdata,thoughtheslowestone.Thisisespeciallytruewhenbackingupdirectlyto
DVDs.Furthermore,ifyourbackupconsistsofseveralDVDs,datarecoveryfromDVDswillrequirea
lotofdiscswapping.Ontheotherhand,usingBluraydiscsmaybeaviableoption.
Duetothenecessityofswappingdiscs,westronglyrecommendtoavoidbackinguptoDVDsifthenumberof
discsismorethanthree.WhenthereisnoalternativetobackinguptoDVDs,werecommendtocopyallDVDs
toafolderonaharddiskandthentorecoverfromthatfolder.
2.4.1 Authentication settings

Ifyouareconnectingtoanetworkedcomputer,inmostcasesyouwillneedtoprovidethenecessary
credentialsforaccessingthenetworkshare.Forexample,thisispossiblewhenyouselectabackup
storage.TheAuthenticationSettingswindowappearsautomaticallywhenyouselectanetworked
computername.
Ifnecessary,specifytheusernameandpassword,andthenclickTestconnection.Whenthetestis
successfullypassed,clickConnect.
2.5 Integration with Windows

DuringinstallationAcronisTrueImage2015HDprovidescloserintegrationwithWindows.Such
mergingallowsyoutogetthemostoutofyourcomputer.

AcronisTrueImage2015HDintegratesthefollowingcomponents:
AcronisitemsontheWindowsStartmenu.
AcronisTrueImage2015HDbuttononthetaskbar.
TheAcronisRecoverytabinthePropertieswindowofafile.
Shortcutmenucommands.
SeedetailsabouttheoptionalcomponentsinIntegrationsettings.
WindowsStartmenu
TheStartmenudisplaysAcroniscommands,toolsandutilities.TheygiveyouaccesstoTrueImage
functionality,withouthavingtostarttheapplication.
AcronisTrueImage2015HDbuttononthetaskbar
TheAcronisTrueImage2015HDbuttonontheWindowstaskbarshowstheprogressandresultof
AcronisTrueImage2015HDoperations.
Taskbarnotificationareaicons
Duringmostoftheoperations,specialindicatoriconsappearintheWindowstaskbarnotification
area.Thisicondoesn'tdependonthemainprogramwindowbeingopen.

Toviewatooltipindicatingtheoperation'sprogressorstate,pointtotheicon.

Toviewstatus,changepriorityorcancelacurrentoperation,rightclicktheicon,andthenclick
thecorrespondingcommand.
2.6 Wizards
WhenyouusetheavailableAcronisTrueImage2015HDtoolsandutilities,theprogramwillinmany
casesemploywizardstoguideyouthroughtheoperations.
Forexample,seethescreenshotbelow.
Awizardwindowusuallyconsistsofthefollowingareas:
1. Thisisthelistofstepstocompletetheoperation.Agreencheckmarkappearsnexttoacomplete
step.Thegreenarrowindicatesthecurrentstep.Whencompleteallthesteps,theprogram
displaystheSummaryscreenintheFinishstep.CheckthesummaryandclickProceedtostart
theoperation.
2. Thistoolbarcontainsbuttonstomanageobjectsyouselectinarea3.
Forexample:
Detailsdisplaysthewindowthatprovidesdetailedinformationabouttheselected
backup.
Propertiesdisplaystheselecteditempropertieswindow.
Createnewpartitiondisplaysthewindowwhereyoucanconfigureanewpartition
settings.
Columnsallowsyoutochoosewhichtablecolumnstodisplayandinwhichorder.
3. Thisisthemainareawhereyouselectitemsandchangesettings.
4. Thisareadisplaysadditionalinformationabouttheitemyouselectinarea3.

3 Backing up data
AcronisTrueImage2015HDincludesawealthofsophisticatedbackupcapabilitiesthatwould
pleaseevenanITprofessional.Theyallowyoutobackupyourdisksandpartitions.Youcanchoosea
backupfeaturethatsuitsyoumostorusethemall.Thesectionsbelowdescribethebackupfeatures
inmoredetail.
In this section
Backinguppartitionsanddisks................................................................16
Backupoptions.........................................................................................17
Operationswithbackups.........................................................................28
3.1 Backing up partitions and disks

Asopposedtofilebackups,diskandpartitionbackupscontainallthedatastoredonthediskor
partition.Thisbackuptypeisusuallyusedtocreateanexactcopyofasystempartitionofthewhole
systemdisk.SuchbackupallowsyoutorecoveryourcomputerwhenWindowsworksincorrectlyor
cannotstart.
Tobackuppartitionsordisks:
2. Onthesidebar,clickBackup.
3. Toaddanewbackup,clicktheplussignatthebottomofthebackuplist,andthentypeaname
forthebackup.
4. ClicktheBackupsourceicon,andthenselectDisksandpartitions.
5. Intheopenedwindow,selectthecheckboxesnexttothepartitionsanddisksthatyouwantto
backup,andthenclickOK.
Toviewhiddenpartitions,clickFullpartitionlist.
Tobackupdynamicdisksyoucanuseonlythepartitionmode.

6. ClicktheBackupdestinationicon,andthenselectadestinationforbackup:

YourexternaldriveWhenanexternaldriveispluggedintoyourcomputer,youcanselectit
fromthelist.
BrowseSelectadestinationfromthefoldertree.
Ifpossible,avoidstoringyoursystempartitionbackupsondynamicdisks,becausethesystempartitionis
recoveredintheLinuxenvironment.LinuxandWindowsworkwithdynamicdisksdifferently.Thismay
resultinproblemsduringrecovery.
7. [optionalstep]ClickOptionstosettheoptionsforthebackup.FormoreinformationseeBackup
options(p.17).
8. Performoneofthefollowing:
Torunthebackupimmediately,clickStartbackup.
Torunthebackuplateroronaschedule,clickthearrowtotherightoftheStartbackup
button,andthenclickLater.
3.2 Backup options

Whenyoucreateabackup,youcanchangeadditionaloptionsandfinetunethebackupprocess.To
opentheoptionswindow,selectasourceanddestinationforabackup,andthenclickOptions.
Notethatoptionsofeachbackuptype(disklevelbackup,filelevelbackup,onlinebackup,nonstop
backup)arefullyindependentandyoushouldconfigurethemseparately.
Afteryouhaveinstalledtheapplication,alloptionsaresettotheinitialvalues.Youcanchangethem
foryourcurrentbackupoperationonlyorforallbackupsthatwillbecreatedinfuture.Selectthe
Savethesettingsasdefaultcheckboxtoapplythemodifiedsettingstoallfurtherbackupoperations
bydefault.
Ifyouwanttoresetallthemodifiedoptionstothevaluesthatweresetaftertheproductinstallation
initially,clicktheResettoinitialsettingsbutton.Notethatthiswillresetthesettingsforthecurrent
backuponly.Toresetthesettingsforallfurtherbackups,clickResettoinitialsettings,selectthe
Savethesettingsasdefaultcheckbox,andthenclickOK.

In this section
Scheduling................................................................................................18
Backupschemes.......................................................................................19
Notificationsforbackupoperation..........................................................21
Imagecreationmode...............................................................................23
Backupprotection....................................................................................23
Pre/Postcommandsforbackup...............................................................24
Backupsplitting........................................................................................24
Backupvalidationoption.........................................................................25
Backupreservecopy................................................................................25
Removablemediasettings.......................................................................26
Backupcomment.....................................................................................26
Errorhandling..........................................................................................26
Filelevelsecuritysettingsforbackup......................................................27
Computershutdown................................................................................27
Performanceofbackupoperation...........................................................27
3.2.1 Scheduling
TheScheduletaballowsyoutospecifythebackupandvalidationschedulesettings.
Youcanchooseandsetuponeofthefollowingbackuporvalidationfrequencies:
Weekly(p.19)Theoperationwillbeexecutedonceaweekorseveraltimesaweekonthe
selecteddays.
DonotscheduleTheschedulerwillbeturnedoffforthecurrentoperation.Inthiscasethe
backuporvalidationwillrunonlywhenyouclickBackupnoworValidaterespectivelyinthe
mainwindow.
Advancedsettings
ClickingAdvancedsettingsallowsyoutospecifythefollowingadditionalsettingsforbackupand
validation:
Topostponeascheduledoperationuntilthenexttimethecomputerisnotinuse(ascreensaver
isdisplayedorcomputerislocked),selecttheRunthebackuponlywhenthecomputerisidle

checkbox.Ifyouschedulevalidation,thecheckboxwillchangetoRunthevalidationonlywhen
thecomputerisidle.
Ifyouwanttowakeupthesleeping/hibernatingcomputertoperformthescheduledoperation,
selecttheWakeupthesleeping/hibernatingcomputercheckbox.
Ifthecomputerisswitchedoffwhenthescheduledtimecomes,theoperationwon'tbe
performed.Youcanforcethemissedoperationtorunatthenextsystemstartup.Todoso,
selecttheRunatsystemstartupcheckbox.
Additionally,youcansetatimedelaytostartbackupafter thesystemstartup.Forexample,to
startbackup20minutesaftersystemstartup,type20intheappropriatebox.
IfyouscheduleabackuptoaUSBflashdriveorvalidationofabackupthatislocatedonaUSB
flashdrive,onemorecheckboxappears:Runwhenthecurrentdestinationdeviceisattached.
SelectingthecheckboxwillletyouperformamissedoperationwhentheUSBflashdriveis
attachedifitwasdisconnectedatthescheduledtime.
Ifyouwanttoregularlybackupdatalocatedonaremovablemedia(forexampleUSBflashdrive)
orremotestorage(forexamplenetworkfolderorNAS),werecommendthatyouselecttheRun
whenthecurrentsourcedeviceisattachedcheckbox.Thisisusefulbecauseanexternalstorage
devicemaybeoftenunavailableatthescheduledmomentofbackup.Inthatcase,ifthecheck
boxisselected,themissedbackupoperationwillstartwhenthedeviceisconnectedorattached.
RunthebackupuponHDDalarm(availablewhenAcronisDriveMonitorisinstalled)ifenabled,
thebackupwillrunassoonasthereisanalarmonAcronisDriveMonitoraboutapotential
problemwithoneoftheharddisksinthebackupsource.AcronisDriveMonitorisaharddrive
healthmonitoringutilitybasedoninformationreceivedfromharddriveS.M.A.R.T.reports,
Windowslogs,anditsownscripts.
3.2.1.1 Weekly execution parameters

Youcansetupthefollowingparametersforweeklyoperationexecution:
Weekdays
Selectthedaysonwhichtoexecutetheoperationbyclickingontheirnames.
Starttime
Settheoperation'sstarttime.Enterhoursandminutesmanually,orsetthedesiredstarttime
usingtheupanddownbuttons.
DescriptionoftheAdvancedsettingsseeinScheduling(p.18).
3.2.2 Backup schemes

Backupschemesalongwiththeschedulerhelpyoutosetupyourbackupstrategy.Theschemes
allowyoutooptimizebackupstoragespaceusage,improvedatastoragereliability,and
automaticallydeletetheobsoletebackupversions.
Backupschemedefinesthefollowingparameters:
Backupmethodsthatwillbeusedtocreatebackupversions
Sequenceofthebackupversionscreatedusingdifferentmethods

Versioncleanuprules
AcronisTrueImage2015HDallowsyoutochoosethefollowingbackupschemes:
Singleversion(p.20)selectthisschemeifyouwanttousethesmallestbackupstorage.
Custom(p.20)selectthisitemifyouwanttosetupabackupschememanually.
3.2.2.1 Single version scheme

Theprogramcreatesafullbackupversionandoverwritesiteverytimeaccordingtothespecified
scheduleorwhenyourunbackupmanually.
Backupschedulersettingfordiskbackup:weekly.
Result:youhaveasingleuptodatefullbackupversion.
Requiredstoragespace:minimal.
3.2.2.2 Custom schemes

WithAcronisTrueImage2015HDyoualsocancreateyourownbackupschemes.Schemescanbe
basedonthepredefinedbackupschemes.Youcanmakechangesinaselectedpredefinedscheme
tosuityourneedsandthensavethechangedschemeasanewone.
Youcannotoverwriteexistingpredefinedbackupschemes.
Sofirstofallselectoneofthebackupmethodsintheappropriatebox.
Full(p.10)
Selectthismethodifyouwanttocreateonlyfullbackupversions.
Automaticcleanuprules
Todeleteobsoletebackupversionsautomatically,youcansetoneofthefollowingcleanuprules:
Deleteversionsolderthan[definedperiod](availableforfullmethodonly)Selectthisoptionto
limittheageofbackupversions.Allversionsthatareolderthanthespecifiedperiodwillbe
automaticallydeleted.

Storenomorethan[n]recentversions(availableforfullmethodonly)Selectthisoptionto
limitthemaximumnumberofbackupversions.Whenthenumberofversionsexceedsthe
specifiedvalue,theoldestbackupversionwillbeautomaticallydeleted.
Keepsizeofthebackupnomorethan[definedsize]Selectthisoptiontolimitmaximumsizeof
thebackup.Aftercreatinganewbackupversion,theprogramcheckswhetherthetotalbackup
sizeexceedsthespecifiedvalue.Ifit'strue,theoldestbackupversionwillbedeleted.
Thefirstbackupversionoption
Oftenthefirstversionofanybackupisoneofthemostvaluableversions.Thisistruebecauseit
storestheinitialdatastate(forexample,yoursystempartitionwithrecentlyinstalledWindows)or
someotherstabledatastate(forexample,dataafterasuccessfulviruscheck).
DonotdeletethefirstversionofthebackupSelectthischeckboxtokeeptheinitialdatastate.The
programwillcreatetwoinitialfullbackupversions.Thefirstversionwillbeexcludedfromthe
automaticcleanup,andwillbestoreduntilyoudeleteitmanually.
Notethatwhenthecheckboxisselected,theStorenomorethan[n]recentversionscheckboxwill
changetoStorenomorethan1+[n]recentversions.
Managing custom backup schemes

Ifyouchangeanythinginanexistingbackupscheme,youcansavethechangedschemeasanew
one.Inthiscaseyouneedtospecifyanewnameforthatbackupscheme.
Youcanoverwriteexistingcustomschemes.
Youcannotoverwriteexistingpredefinedbackupschemes.
Inaschemename,youcanuseanysymbolsallowedbyOSfornamingfiles.Themaximumlength
ofabackupschemenameis255symbols.
Youcancreatenotmorethan16custombackupschemes.
Aftercreatingacustombackupscheme,youcanuseitasanyotherexistingbackupschemewhile
configuringabackup.
Youcanalsouseacustombackupschemewithoutsavingit.Inthiscase,itwillbeavailableonlyfor
thebackupwhereitwascreatedandyouwillbeunabletouseitforotherbackups.
Ifyoudonotneedacustombackupschemeanymore,youcandeleteit.Todeletethescheme,select
itinthebackupschemeslist,clickDelete,andthenclickDeleteschemeintheconfirmationwindow.
Thepredefinedbackupschemescannotbedeleted.
3.2.3 Notifications for backup operation

Sometimesabackuporrecoveryprocedurecanlastanhourorlonger.AcronisTrueImage2015HD
cannotifyyouwhenitisfinishedviaemail.Theprogramcanalsoduplicatemessagesissuedduring
theoperationorsendyouthefulloperationlogafteroperationcompletion.
Bydefaultallnotificationsaredisabled.
Freediskspacethreshold
Youmaywanttobenotifiedwhenthefreespaceonthebackupstoragebecomeslessthanthe
specifiedthresholdvalue.IfafterstartingabackupAcronisTrueImage2015HDfindsoutthatthe
freespaceintheselectedbackuplocationisalreadylessthanthespecifiedvalue,theprogramwill

notbegintheactualbackupprocessandwillimmediatelyinformyoubydisplayinganappropriate
message.Themessageoffersyouthreechoicestoignoreitandproceedwiththebackup,tobrowse
foranotherlocationforthebackuportocancelthebackup.
Ifthefreespacebecomeslessthanthespecifiedvaluewhilethebackupisbeingrun,theprogram
willdisplaythesamemessageandyouwillhavetomakethesamedecisions.
Tosetthefreediskspacethreshold:
SelecttheShownotificationmessageoninsufficientfreediskspacecheckbox
IntheSizebox,typeorselectathresholdvalueandselectaunitofmeasure
AcronisTrueImage2015HDcanmonitorfreespaceonthefollowingstoragedevices:
Localharddrives
USBcardsanddrives
Networkshares(SMB/NFS)
ThemessagewillnotbedisplayediftheDonotshowmessagesanddialogswhileprocessing(silentmode)
checkboxisselectedintheErrorhandlingsettings.
ThisoptioncannotbeenabledforFTPserversandCD/DVDdrives.
Emailnotification
Youcanspecifyanemailaccountthatwillbeusedtosendyouemailnotifications.
Toconfiguretheemailnotifications:
1. SelecttheSendemailnotificationsabouttheoperationstatecheckbox.
2. Configureemailsettings:
EntertheemailaddressintheTofield.Youcanenterseveralemailaddressesina
semicolondelimitedformat.
Entertheoutgoingmailserver(SMTP)intheOutgoingmailserver(SMTP)field.
Settheportoftheoutgoingmailserver.Bydefaulttheportissetto25.
Ifrequired,selecttheSMTPauthenticationcheckbox,andthenentertheusernameand
passwordinthecorrespondingfields.
3. Tocheckwhetheryoursettingsarecorrect,clicktheSendtestmessagebutton.
Ifthetestmessagesendingfails,thenperformthefollowing:
1. ClickShowextendedsettings.
2. Configureadditionalemailsettings:
EntertheemailsenderaddressintheFromfield.Ifyouarenotsurewhataddresstospecify,
thentypeanyaddressyoulikeinastandardformat,forexampleaaa@bbb.com.
ChangethemessagesubjectintheSubjectfield,ifnecessary.
SelecttheLogontoincomingmailservercheckbox.
Entertheincomingmailserver(POP3)inthePOP3serverfield.
Settheportoftheincomingmailserver.Bydefaulttheportissetto110.
3. ClicktheSendtestmessagebuttonagain.
Additionalnotificationsettings:
Tosendanotificationconcerningprocesscompletion,selecttheSendnotificationupon
operation'ssuccessfulcompletioncheckbox.

Tosendanotificationconcerningprocessfailure,selecttheSendnotificationuponoperation
failurecheckbox.
Tosendanotificationwithoperationmessages,selecttheSendnotificationwhenuser
interactionisrequiredcheckbox.
Tosendanotificationwithfulllogofoperations,selecttheAddfulllogtothenotificationcheck
box.
3.2.4 Image creation mode

Youcanusetheseparameterstocreateanexactcopyofyourwholepartitionsorharddisks,andnot
onlythesectorsthatcontaindata.Forexample,thiscanbeusefulwhenyouwanttobackupa
partitionordiskcontaininganoperatingsystemthatisnotsupportedbyTrueImage.Pleasenote
thatthismodeincreasesprocessingtimeandusuallyresultsinalargerimagefile.
Tocreateasectorbysectorimage,selecttheBackupsectorbysectorcheckbox.
Toincludeallunallocateddiskspaceintothebackup,selecttheBackupunallocatedspacecheck
box.
ThischeckboxisavailableonlywhentheBackupsectorbysectorcheckboxisselected.
3.2.5 Backup protection

Abackupfilecanbepasswordprotected.Bydefault,thereisnopasswordprotectionforbackups.
Youcannotsetorchangethepasswordforanalreadyexistingbackup.
Toprotectabackup:
1. EnterthepasswordforthebackupintothePasswordfield.Werecommendthatyouusea
passwordlongerthansevensymbolsandcontainingbothletters(inupperandlowercases
preferably)andnumberstomakeitmoredifficulttoguess.
Apasswordcannotberetrieved.Pleasememorizethepasswordthatyouspecifyforabackupprotection.
2. RetypethepreviouslyenteredpasswordintotheConfirmfield.
3. [optionalstep]Toincreasethesecurityofyourconfidentialdata,youcanencryptthebackup
withstrongindustrystandardAES(AdvancedEncryptionStandard)cryptographicalgorithm.AES
isavailablewiththreekeylengths128,192and256bitstobalanceperformanceand
protectionasdesired.
The128bitencryptionkeyissufficientformostapplications.Thelongerthekey,themore
secureyourdata.However,the192and256bitlongkeyssignificantlyslowdownthebackup
process.
IfyouwanttouseAESencryption,chooseoneofthefollowingkeys:
AES128touse128bitencryptionkey
Ifyoudonotwanttoencryptthebackupandonlywanttoprotectabackupwithapassword,
selectNone.
4. Havingspecifiedthebackupsettings,clickOK.
Howtogetaccesstoapasswordprotectedbackup
TrueImageasksforthepasswordeverytimeyoutrytomodifythebackup:

Recoverdatafromthebackup
Editsettings
Delete
Mount
Move
Toaccessthebackup,youmustspecifythecorrectpassword.
3.2.6 Pre/Post commands for backup

Youcanspecifycommands(orevenbatchfiles)thatwillbeautomaticallyexecutedbeforeandafter
thebackupprocedure.
Forexample,youmaywanttostart/stopcertainWindowsprocesses,orcheckyourdatabefore
startingbackup.
Tospecifycommands(batchfiles):
SelectacommandtobeexecutedbeforethebackupprocessstartsinthePrecommandfield.To
createanewcommandorselectanewbatchfile,clicktheEditbutton.
SelectacommandtobeexecutedafterthebackupprocessendsinthePostcommandfield.To
Pleasedonottrytoexecuteinteractivecommands,i.e.commandsthatrequireuserinput(for
example,"pause").Thesearenotsupported.
3.2.6.1 Edit user command for backup

Youcanspecifyusercommandstobeexecutedbeforeorafterthebackupprocedure:
IntheCommandfield,typeinacommandorselectitfromthelist.Click...toselectabatchfile.
IntheWorkingdirectoryfield,typeinapathforcommandexecutionorselectitfromthelistof
previouslyenteredpaths.
IntheArgumentsfieldenterorselectcommandexecutionargumentsfromthelist.
DisablingtheDonotperformoperationsuntilthecommand'sexecutioniscompleteparameter
(enabledforPrecommandsbydefault),willpermitthebackupprocesstorunconcurrentlywithyour
commandexecution.
TheAborttheoperationiftheusercommandfails(enabledbydefault)parameterwillabortthe
operationifanyerrorsoccurincommandexecution.
YoucantestacommandyouenteredbyclickingtheTestcommandbutton.
3.2.7 Backup splitting

AcronisTrueImage2015HDcannotsplitalreadyexistingbackups.Backupscanbesplitonlywhenbeing
created.
Largebackupscanbesplitintoseveralfilesthattogethermakeuptheoriginalbackup.Abackupcan
alsobesplitforburningtoremovablemedia.

ThedefaultsettingAutomatic.Withthissetting,AcronisTrueImage2015HDwillactasfollows.
Whenbackinguptoaharddisk:
Iftheselecteddiskhasenoughspaceanditsfilesystemallowstheestimatedfilesize,the
programwillcreateasinglebackupfile.
Ifthestoragediskhasenoughspace,butitsfilesystemdoesnotallowtheestimatedfilesize,the
programwillautomaticallysplittheimageintoseveralfiles.
Ifyoudonothaveenoughspacetostoretheimageonyourharddisk,theprogramwillwarnyou
andwaitforyourdecisionastohowyouplantofixtheproblem.Youcantrytofreesome
additionalspaceandcontinueorselectanotherdisk.
WhenbackinguptoaCDR/RW,DVDR/RW,DVD+R/RW,BDR/RE:
AcronisTrueImage2015HDwillaskyoutoinsertanewdiskwhenthepreviousoneisfull.
Alternatively,youmayselectthedesiredfilesizefromthedropdownlist.Thebackupwillthenbe
splitintomultiplefilesofthespecifiedsize.Thisisusefulwhenyoustoreabackuptoaharddiskin
ordertoburnthebackuptoCDR/RW,DVDR/RW,DVD+R/RWorBDR/RElateron.
CreatingimagesdirectlyonCDR/RW,DVDR/RW,DVD+R/RW,BDR/REmighttakeconsiderablymoretime
thanitwouldonaharddisk.
3.2.8 Backup validation option

Youcanspecifytheadditionalvalidationsetting:Validatebackupwhenitiscreated.
Whenthisoptionisenabled,theprogramwillchecktheintegrityoftherecentlycreatedor
supplementedbackupversionimmediatelyafterbackup.Whensettingupabackupofcriticaldataor
adisk/partitionbackup,westronglyrecommendthatyouenablethisoptioninordertoensurethat
thebackupcanbeusedtorecoverthelostdata.
Regularvalidation
Youcanalsoschedulevalidationofyourbackupstoensurethattheyremain"healthy".Bydefault
regularvalidationisturnedonwiththefollowingsettings:
Frequency:onceaweek
Day:thedatewhenthebackupwasstarted
Time:themomentofbackupstartplus15minutes
Advancedsettings:theRunthevalidationonlywhenthecomputerisidlecheckboxisselected
Youcanchangethedefaultsettingsandspecifyyourownschedule.Formoreinformationsee
Scheduling(p.18).
3.2.9 Backup reserve copy

Youcancreatereservecopiesofyourbackupsandsavethemonthefilesystemoranetworkdrive.
Tomakeareservecopy:
SelecttheCreateareservecopyofmybackupscheckbox
ClickSetlocation...andspecifyalocationforthebackupcopies
Allbackupoptions(suchasbackupcompression,backupsplitting,etc.)willbeinheritedfromthe
sourcebackup.

Areservecopyalwayscontainsallthedataselectedforbackup,thatis,whencreatingareservecopythe
programalwaysmakesafullbackupofthesourcedata.
Alsorememberthatyouwillpayfortheenhancedconvenienceandincreasedsecurityofyourdata
bythetimerequiredforperformingthebackupbecausenormalbackupandreservecopyingare
performedoneatatimeandnotsimultaneously.
3.2.10 Removable media settings

Thefollowingsettingsareavailable:
Askforfirstmediawhilecreatingbackupsonremovablemedia
YoucanchoosewhethertodisplaytheInsertFirstMediapromptwhenbackinguptoremovable
media.Withthedefaultsetting,backinguptoremovablemediamaynotbepossibleiftheuseris
away,becausetheprogramwillwaitforsomeonetopressOKinthepromptbox.Therefore,you
shoulddisablethepromptwhenschedulingabackuptoremovablemedia.Then,ifthe
removablemediaisavailable(forexample,CDR/RWinserted)thebackupcanrununattended.
IfyouhaveotherAcronisproductsinstalledonyourcomputer,thebootableversionsofthese
programs'componentswillbeofferedaswell.
3.2.11 Backup comment

Thisoptionallowsyoutoaddcommentstothebackup.Backupcommentsmayhelpyoutofindthe
necessarybackuplater,whenrecoveringdatabyusingbootablemedia.
Ifabackupdoesnothavecomments,typeyourcommentinthecommentsarea.Whenacomment
alreadyexists,youcanedititafterclickingEdit.
3.2.12 Error handling

Whentheprogramencounteredanerrorwhileperformingbackup,itstopsthebackupprocessand
displaysamessage,waitingforaresponseonhowtohandletheerror.Ifyousetanerrorhandling
policy,theprogramwillnotstopthebackupprocess,butwillsimplyhandletheerroraccordingto
thesetrulesandcontinueworking.
Youcansetthefollowingerrorhandlingpolicy:
Donotshowmessagesanddialogswhileprocessing(silentmode)Enablethissettingtoignore
errorsduringbackupoperations.Thisisusefulwhenyoucannotcontrolthebackupprocess.You
canviewthedetailedlogofalloperationsafterthebackupprocessfinishes.
IgnorebadsectorsThisoptionisavailableonlyfordiskandpartitionbackups.Itletsyou
successfullycompleteabackupeveniftherearebadsectorsontheharddisk.
Werecommendthatyouselectthischeckboxwhenyourharddriveisfailing,forexample:
Harddriveismakingclickingorgrindingnoisesduringoperation.
TheS.M.A.R.T.systemhasdetectedharddriveissuesandrecommendsthatyoubackupthe
driveassoonaspossible.
Whenyouleavethischeckboxcleared,thebackupmayfailbecauseofpossiblebadsectorson
thedrive.
WhennotenoughspaceinASZ,deletetheoldestbackup(thepresetisenabled)We
recommendthatyouselectthischeckboxwhenplanningunattendedscheduledbackupstothe
AcronisSecureZone.Otherwise,whentheAcronisSecureZoneisfullduringabackupoperation,

TrueImagesuspendsthebackupandrequiresyouraction.Thedialogwillopenevenwhenthe
Donotshowmessagesanddialogswhileprocessing(silentmode)settingisenabled.
RepeatattemptifabackupfailsThisoptionallowsyoutoautomaticallyrepeatabackup
attemptifthebackupfailsforsomereason.Youcanspecifynumberofattemptsandtime
intervalbetweenattempts.Notethatiftheerrorinterruptingthebackuppersists,thenthe
backupwillnotbecreated.
Thisoptionisnotavailable,whenyoubackupyourdatatoaUSBflashdriveorUSBharddrive.
3.2.13 File-level security settings for backup

Note:ThisfeaturemaybeunavailableintheAcronisTrueImage2015HDeditionthatyouuse.
Youcanspecifysecuritysettingsforbackedupfiles(thesesettingsrelateonlytofile/folderbackups):
Preservefilesecuritysettingsinbackupsselectingthisoptionwillpreserveallthesecurity
properties(permissionsassignedtogroupsorusers)ofthebackupfilesforfurtherrecovery.
Bydefault,filesandfoldersaresavedinthebackupwiththeiroriginalWindowssecuritysettings
(i.e.permissionsforread,write,executeandsoonforeachuserorusergroup,setinfile
Properties>Security).Ifyourecoverasecuredfile/folderonacomputerwithouttheuser
specifiedinthepermissions,youmaynotbeabletoreadormodifythisfile.
Toeliminatethiskindofproblem,youcandisablepreservingfilesecuritysettingsinbackups.
Thentherecoveredfiles/folderswillalwaysinheritthepermissionsfromthefoldertowhichthey
arerecovered(parentfolderordisk,ifrecoveredtotheroot).
Or,youcandisablefilesecuritysettingsduringrecovery,eveniftheyareavailableinthebackup.
Theresultwillbethesame.
Inbackups,storeencryptedfilesinadecryptedstate(thepresetisdisabled)checktheoption
ifthereareencryptedfilesinthebackupandyouwantthemtobeaccessedbyanyuserafter
recovery.Otherwise,onlytheuserwhoencryptedthefiles/folderswillbeabletoreadthem.
Decryptionmayalsobeusefulifyouaregoingtorecoverencryptedfilesonanothercomputer.
IfyoudonotusetheencryptionfeatureavailableinWindowsXPandlateroperatingsystems,
simplyignorethisoption.(Files/foldersencryptionissetinProperties>General>Advanced
Attributes>Encryptcontentstosecuredata).
Theseoptionsrelateonlytofile/folderbackups.
3.2.14 Computer shutdown

Ifyouknowthatthebackupprocessyouareconfiguringmaytakealongtime,youmayselectthe
Shutdownthecomputerafterthebackupiscompletecheckbox.Inthiscase,youwillnothaveto
waituntiltheoperationcompletion.Theprogramwillperformthebackupandturnoffyour
computerautomatically.
Thisoptionisalsousefulwhenyouscheduleyourbackups.Forexample,youmaywanttoperform
backupseveryweekdayintheeveningtosaveallyourwork.Schedulethebackupandselectthe
checkbox.Afterthatyoumayleaveyourcomputerwhenyoufinishyourworkknowingthatthe
criticaldatawillbebackedupandthecomputerwillbeturnedoff.
3.2.15 Performance of backup operation

OnthePerformancetabyoucanconfigurethefollowingsettings:

Compressionlevel
Youcanchoosethecompressionlevelforabackup:
Nonethedatawillbecopiedwithoutanycompression,whichmaysignificantlyincreasethe
backupfilesize.
Normaltherecommendeddatacompressionlevel(setbydefault).
Highhigherbackupfilecompressionlevel,takesmoretimetocreateabackup.
Maximummaximumbackupcompression,buttakesalongtimetocreateabackup.
Theoptimaldatacompressionleveldependsonthetypeoffilesstoredinthebackup.Forexample,even
maximumcompressionwillnotsignificantlyreducethebackupsize,ifthebackupcontainsessentially
compressedfiles,like.jpg,.pdfor.mp3.
Operationpriority
Changingthepriorityofabackuporrecoveryprocesscanmakeitrunfasterorslower(dependingon
whetheryouraiseorlowerthepriority),butitcanalsoadverselyaffecttheperformanceofother
runningprograms.Thepriorityofanyprocessrunninginasystem,determinestheamountofCPU
usageandsystemresourcesallocatedtothatprocess.Decreasingtheoperationprioritywillfree
moreresourcesforotherCPUtasks.Increasingbackuporrecoveryprioritymayspeeduptheprocess
bytakingresourcesfromtheothercurrentlyrunningprocesses.TheeffectwilldependontotalCPU
usageandotherfactors.
Youcansetuptheoperationpriority:
Low(enabledbydefault)thebackuporrecoveryprocesswillrunslower,buttheperformance
ofotherprogramswillbeincreased.
Normalthebackuporrecoveryprocesswillhavetheequalprioritywithotherprocesses.
Highthebackuporrecoveryprocesswillrunfaster,buttheperformanceofotherprogramswill
bereduced.Beawarethatselectingthisoptionmayresultin100%CPUusagebyAcronisTrue
Image2015HD.
Networkconnectionspeedlimit
WhenyoubackupdatatonetworkdrivesorFTP,youcanreducetheinfluenceofconnectionusedby
TrueImageonothernetworkconnectionsofyourcomputer.Settheconnectionspeedthatwillallow
youtouseInternetandnetworkresourceswithoutannoyingslowdowns.
Toreduceconnectionspeed:
SelecttheLimittransferratetocheckboxandspecifyanoptimalvalueandanappropriate
measurementunit(kilobitsormegabitspersecond).
3.3 Operations with backups

In this section
Backupoperationsmenu.........................................................................29
Validatingbackups...................................................................................30
Backuptovariousplaces..........................................................................30
Addinganexistingbackuptothelist.......................................................31

3.3.1 Backup operations menu
Thebackupoperationsmenuprovidesquickaccesstoadditionaloperationsthatcanbeperformed
withtheselectedbackup.
Thebackupoperationsmenucancontainthefollowingitems:
Editsettingsallowseditingofthecurrentbackupsettings.
Reconfigure(forbackupsmanuallyaddedtothebackuplist)allowsconfiguringthesettingsofa
backupcreatedbyapreviousTrueImageversion.Thisitemmayalsoappearforbackupscreated
onanothercomputerandaddedtothebackuplistwithoutimportingtheirsettings.
Withoutbackupsettings,youcannotrefreshthebackupbyclickingBackupnow.Also,you
cannoteditandclonethebackupsettings.
Reconfigure(foronlinebackups)allowsyoutobindaselectedonlinebackuptothecurrent
computer.Todothis,clickthisitemandreconfiguresettingsofthebackup.Notethatonlyone
onlinebackupcanbeactiveononecomputer.
Validatestartsbackupvalidation.
Cleanup(availablefornonstopbackuponly)openstheCleanupdialogboxwhereyoucan
deletethebackupversionsyounolongerneed.Thebackupchainwillnotbecorrupted.
Openlocationopensthefoldercontainingthebackupfiles.
ClonesettingsCreatesanewemptybackupboxwiththesettingsoftheinitialbackupand
named(1)[theinitialbackupname].Changethesettings,savethem,andthenclickBackup
nowontheclonedbackupbox.
Moveclicktomoveallthebackupfilestoanotherlocation.Thesubsequentbackupversions
willbesavedtothenewlocation.
Ifyouchangethebackupdestinationbyeditingthebackupsettings,onlynewbackupversions
willbesavedtothenewlocation.Theearlierbackupversionswillremainintheoldlocation.
RemovefromthelistremovesthecurrentbackupfromthebackuplistshownintheMy
backupsarea.Thisoperationalsoturnsofftheschedulingoftheremovedbackup(ifaschedule
wasset),butitdoesnotdeletethebackupfiles.
Deletedependingonabackuptype,thiscommandcompletelydeletesthebackupfromits
locationorallowsyoutochoosewhetheryouwanttodeletethebackupcompletelyorthe
backupboxonly.Whenyoudeleteabackupbox,thebackupfilesremaininthelocation,andyou

willbeabletoaddthebackuptothelistlater.Notethatwhenyoudeleteabackupcompletely,
thedeletioncannotbeundone.
3.3.2 Validating backups

Thevalidationprocedurecheckswhetheryouwillbeabletorecoverdatafromabackup.
ValidatingbackupsinWindows
Tovalidateanentirebackup:
1. StartAcronisTrueImage2015HD,andthenclickBackuponthesidebar.
2. Fromthebackuplist,selectthebackuptovalidate,clickOperations,andthenclickValidate.
ValidatingbackupsinastandaloneversionofTrueImage(bootablemedia)
Tovalidateaspecificbackupversionoranentirebackup:
1. OntheRecoverytab,findthebackupthatcontainstheversionthatyouwanttovalidate.Ifthe
backupisnotlisted,clickBrowseforbackup,andthenspecifythepathtothebackup.True
Imageaddsthisbackuptothelist.
2. Rightclickthebackuporaspecificversion,andthenclickValidateArchive.Thisopensthe
ValidateWizard.
3. ClickProceed.
3.3.3 Backup to various places

Note:ThisfeaturemaybeunavailableintheAcronisTrueImage2015HDeditionthatyouuse.
AcronisTrueImage2015HDoffersyouflexibilityinchoosingdestinationsforyourbackups.Youcan
savefullandincrementalbackupversionstodifferentplacesincludinganetworkshare,CD/DVD,
USBstick,aswellasanylocalinternalorexternalharddrive.
Youcansavebackupversionstodifferentdestinationsbychangingthebackupdestinationwhen
editingthesettingsofaselectedbackup.Forexample,afteryousavetheinitialfullbackuptoan
externalUSBharddrive,youcanchangethebackupdestinationtoaUSBstickbyeditingthebackup
settings.ThesubsequentincrementalbackupswillbewrittentotheUSBstick.
YoucannotuseAcronisSecureZoneasoneoftheplacesforstoringapartofbackupversionsbelongingtothe
samebackup"chain",becausesuchbackupversionsmaybeautomaticallydeletedduringautomaticbackup
consolidationinAcronisSecureZone.Asaresult,thebackupchainwillbecorrupted.

Onemoreusefulaspectofthisfeatureistheabilitytosplitbackups"onthefly".Supposeyou
performabackuptoaharddiskandinthemiddleofthebackupprocess AcronisTrueImage2015
HDfindsoutthatthedisktowhichyouarebackingup,doesnothavesufficientfreespacefor
completingthebackup.Theprogramdisplaysamessagewarningyouthatthediskisfull.
Tocompletethebackup,youmayeithertrytofreeupsomespaceonthediskandclickRetryor
selectanotherstoragedevice.Tochoosethelatteroption,clickBrowse...intheconfirmation
window.TheBrowseforDestinationwindowappears.
Theleftpaneshowsthestoragelocationsavailableonyourcomputer.Afteryouselectasuitable
location,assignanameforthefilethatwillcontaintheremainingdatabeingbackedup.Youcan
enterthenamemanually(forexample,"tail_end.tib")orusethefilenamegenerator(abuttontothe
rightoftheline).ThenclickOKand AcronisTrueImage2015HDwillcompletethebackup.
Ifbackupversionsbelongingtothesamebackup"chain"havebeensavedtodifferentdestinations,
AcronisTrueImage2015HDmaypromptyouforthelocationsofpreviousbackupversionsduring
datarecovery.Thismayoccurwhentheselectedbackupversiondoesnotcontainthefilesyouwant
torecover(orcontainsonlyapartofthem).Thismayalsohappenwhenyourecoverabackupthat
wassplitonthefly.
3.3.4 Adding an existing backup to the list

YoumayhaveAcronisTrueImagebackupscreatedbyapreviousproductversionorcopiedfrom
anothercomputer.EverytimeyoustartAcronisTrueImage2015HD,itscansyourcomputerforsuch
backupsandaddsthemtothebackuplistautomatically.
Ifyouhavebackupsthatarenotshowninthelist,youcanaddthemmanually.

Toaddbackupsmanually:
1. IntheBackupsection,clickAddbackup,andthenclickAddexistingbackup.Programopensa
windowwhereyoucanbrowseforbackupsonyourcomputer.
2. Selectabackupversion(a.tibfile),andthenclickAdd.
Theentirebackupwillbeaddedtothelist.

4 Recovering data
In this section
Recoveringdisksandpartitions...............................................................33
Recoveryoptions.....................................................................................45
Restoringcomputertofactorysettings...................................................49
4.1 Recovering disks and partitions

In this section
Recoveringyoursystemafteracrash......................................................33
Recoveringpartitionsanddisks...............................................................40
Aboutrecoveryofdynamic/GPTdisksandvolumes...............................41
ArrangingbootorderinBIOS...................................................................44
Recoveringfilesandfolders.....................................................................44
4.1.1 Recovering your system after a crash

Whenyourcomputerfailstoboot,itisadvisabletoatfirsttrytofindthecauseusingthesuggestions
giveninTryingtodeterminethecrashcause(p.33).Ifthecrashiscausedbycorruptionofthe
operatingsystem,useabackuptorecoveryoursystem.Makethepreparationsdescribedin
Preparingforrecovery(p.34)andthenproceedwithrecoveringyoursystem.
4.1.1.1 Trying to determine the crash cause

Asystemcrashcanbeduetotwobasicfactors:
Hardwarefailure
Inthisscenario,itisbettertoletyourservicecenterhandletherepairs.However,youmaywant
toperformsomeroutinetests.Checkthecables,connectors,powerofexternaldevices,etc.
Then,restartthecomputer.Ifthereisahardwareproblem,thePowerOnSelfTest(POST)will
informyouaboutthefailure.
IfthePOSTdoesnotrevealahardwarefailure,enterBIOSandcheckwhetheritrecognizesyour
systemharddiskdrive.ToenterBIOS,presstherequiredkeycombination(Del,F1,Ctrl+Alt+Esc,
Ctrl+Esc,orsomeother,dependingonyourBIOS)duringthePOSTsequence.Usuallythe
messagewiththerequiredkeycombinationisdisplayedduringthestartuptest.Pressingthis
combinationtakesyoutothesetupmenu.Gototheharddiskautodetectionutilitywhichusually
comesunder"StandardCMOSSetup"or"AdvancedCMOSsetup".Iftheutilitydoesnotdetect
thesystemdrive,ithasfailedandyouneedtoreplacethedrive.
Operatingsystemcorruption(Windowscannotstartup)
IfthePOSTcorrectlydetectsyoursystemharddiskdrive,thenthecauseofthecrashisprobably
avirus,malwareorcorruptionofasystemfilerequiredforbooting.Inthiscase,recoverthe
systemusingabackupofyoursystemdiskorsystempartition.RefertoRecoveringyoursystem
(p.34)fordetails.


4.1.1.2 Preparing for recovery
Werecommendthatyouperformthefollowingactionsbeforerecovery:
Scanthecomputerforvirusesifyoususpectthatthecrashoccurredduetoavirusormalware
attack.
Underbootablemedia,tryatestrecoverytoaspareharddrive,ifyouhaveone.
Validatetheimageunderbootablemedia.Abackupthatcanbereadduringvalidationin
Windows,maynotalwaysbereadableinaLinuxenvironment.
Underbootablemedia,therearetwowaystovalidateabackup:
Tovalidateabackupmanually,ontheRecoverytab,rightclickabackupandselectValidate
Archive.
Tovalidateabackupautomaticallybeforerecovery,ontheOptionsstepoftheRecovery
Wizard,selecttheValidatebackuparchivebeforerecoverycheckbox.

Assignuniquenames(labels)toallpartitionsonyourharddrives.Thiswillmakefindingthedisk
containingyourbackupseasier.
WhenyouusetheAcronisTrueImage2015HDrescuemedia,itcreatesdiskdrivelettersthat
mightdifferfromthewayWindowsidentifiesdrives.Forexample,theD:diskidentifiedinthe
standaloneAcronisTrueImage2015HDmightcorrespondtotheE:diskinWindows.

4.1.1.3 Recovering your system to the same disk

Beforeyoustart,werecommendthatyoucompletetheproceduresdescribedinPreparingfor
recovery(p.34).
Torecoveryoursystem:
1. Attachtheexternaldriveifitcontainsthebackuptobeusedforrecoveryandmakesurethatthe
driveispoweredon.
2. ArrangethebootorderinBIOSsoastomakeyourrescuemediadevice(CD,DVDorUSBstick)
thefirstbootdevice.SeeArrangingbootorderinBIOS(p.44).
3. BootfromtherescuemediaandselectTrueImage.

4. OntheHomescreen,selectMydisksbelowRecover.

5. Selectthesystemdiskorpartitionbackuptobeusedforrecovery.
Whenthebackupisnotdisplayed,clickBrowseandspecifypathtothebackupmanually.
6. SelectRecoverwholedisksandpartitionsattheRecoverymethodstep.

7. Selectthesystempartition(usuallyC)ontheWhattorecoverscreen.Ifthesystempartitionhas
adifferentletter,selectthepartitionusingtheFlagscolumn.ItmusthavethePri,Actflags.

IncaseofWindows7theSystemReservedpartitionwillhavethePri,Actflags.Youwillneedtoselectfor
recoveryboththeSystemReservedpartitionandtheSystempartition.

8. Atthe"SettingsofpartitionC"(ortheletterofthesystempartition,ifitisdifferent)stepcheck
thedefaultsettingsandclickNextiftheyarecorrect.Otherwise,changethesettingsasrequired
beforeclickingNext.Changingthesettingswillbeneededwhenrecoveringtothenewharddisk
ofadifferentcapacity.
9. CarefullyreadthesummaryofoperationsattheFinishstep.Ifyouhavenotresizedthepartition,
thesizesintheDeletingpartitionandRecoveringpartitionitemsmustmatch.Havingchecked
thesummaryclickProceed.

10. Whentheoperationfinishes,exitthestandaloneversionofAcronisTrueImage2015HD,remove
therescuemediaandbootfromtherecoveredsystempartition.Aftermakingsurethatyouhave
recoveredWindowstothestateyouneed,restoretheoriginalbootorder.
Recovering your system to a new disk under bootable media

Beforeyoustart,werecommendthatyoucompletethepreparationsdescribedinPreparingfor
recovery(p.34).Youdonotneedtoformatthenewdisk,asthiswillbedoneintheprocessof
recovery.
Warning!Youroldandnewharddrivesmustworkinthesamecontrollermode(forexample,IDEorAHCI).
Otherwise,yourcomputerwillnotstartfromthenewharddrive.
Torecoveryoursystemtoanewdisk:
1. Installthenewharddrivetothesamepositioninthecomputerandusethesamecableand
connectorthatwasusedfortheoriginaldrive.Ifthisisnotpossible,installthenewdriveto
whereitwillbeused.
2. Attachtheexternaldriveifitcontainsthebackuptobeusedforrecoveryandmakesurethatthe
driveispoweredon.
5. OntheHomescreen,selectMydisksbelowRecover.
6. Selectthesystemdiskorpartitionbackuptobeusedforrecovery.Whenthebackupisnot
displayed,clickBrowseandspecifypathtothebackupmanually.
7. Ifyouhaveahiddenpartition(forexample,theSystemReservedpartitionorapartitioncreated
bythePCmanufacturer),clickDetailsonthewizard'stoolbar.Pleaserememberthelocationand
sizeofthehiddenpartition,becausetheseparametersneedtobethesameonyournewdisk.

8. SelectRecoverwholedisksandpartitionsattheRecoverymethodstep.

9. OntheWhattorecoverstep,selecttheboxesofthepartitionstoberecovered.Donotselect
theMBRandTrack0box.

Selectingpartitionsleadstoappearanceoftherelevantsteps"Settingsofpartition...".Notethat
thesestepsstartwithpartitionswhichdonothaveanassigneddiskletter(asusuallyisthecase
withhiddenpartitions).Thepartitionsthentakeanascendingorderofpartitiondiskletters.This
ordercannotbechanged.Theordermaydifferfromthephysicalorderofthepartitionsonthe
harddisk.
10. OntheSettingsofthehiddenpartitionstep(usuallynamedSettingsofPartition11),specifythe
followingsettings:
Location.ClickNewlocation,selectyournewdiskbyeitheritsassignednameorcapacity,
andthenclickAccept.

Type.Checkthepartitiontypeandchangeit,ifnecessary.EnsurethattheSystemReserved
partition(ifany)isprimaryandmarkedasactive.
Size.ClickChangedefaultinthePartitionsizearea.Bydefaultthepartitionoccupiesthe
entirenewdisk.EnterthecorrectsizeinthePartitionsizefield(youcanseethisvalueonthe
Whattorecoverstep).Thendragthispartitiontothesamelocationthatyousawinthe
BackupInformationwindow,ifnecessary.ClickAccept.

11. OntheSettingsofPartitionCstep,specifythesettingsforthesecondpartition,whichinthis
caseisyoursystempartition.
ClickNewlocation,andthenselectunallocatedspaceonthedestinationdiskthatwill
receivethepartition.

Changethepartitiontype,ifnecessary.Thesystempartitionmustbeprimary.

Specifythepartitionsize,whichbydefaultequalstheoriginalsize.Usuallythereisnofree
spaceafterthepartition,soallocatealltheunallocatedspaceonthenewdisktothesecond
partition.ClickAccept,andthenclickNext.

12. CarefullyreadthesummaryofoperationstobeperformedandthenclickProceed.
IfyouroriginaldiskcontainsahiddenpartitioncreatedbythePCmanufacturer,pleaseproceedto
MBRrecovery.YouneedtorecovertheMBRbecausethePCmanufacturercouldchangethegeneric
WindowsMBRorasectorontrack0toprovideaccesstothehiddenpartition.
1. Selectthesamebackupagain.RightclickandselectRecoverintheshortcutmenu.Choose
RecoverwholedisksandpartitionsattheRecoverymethodstepandthenselecttheMBRand
Track0box.
2. Atthenextstep,selectthedestinationdiskasthetargetforMBRrecovery,clickNextandthen
Proceed.AfterMBRrecoveryiscomplete,exitthestandaloneversionofAcronisTrueImage
2015HD.
Whentherecoveryiscomplete
Beforeyoubootthecomputer,pleasedisconnecttheolddrive(ifany).IfWindows"sees"boththe
newandolddriveduringtheboot,thiswillresultinproblemsbootingWindows.Ifyouupgradethe
olddrivetoalargercapacitynewone,disconnecttheolddrivebeforethefirstboot.
RemovetherescuemediaandbootthecomputertoWindows.Itmayreportthatnewhardware
(harddrive)isfoundandWindowsneedstoreboot.Aftermakingsurethatthesystemoperates
normally,restoretheoriginalbootorder.
4.1.2 Recovering partitions and disks

Youcanrecoveryourdisksfrombackupslocatedonlocalornetworkstorage.
Torecoverpartitionsordisks:

2. IntheBackupsection,selectthebackupwhichcontainsthepartitionsordisksyouwantto
recover,andthenclickRecoverdisks.
3. IntheBackupversionlist,selectthebackupversionyouwanttorecoverbyitsbackupdateand
time.

4. Selectthediskstorecover.
Ifyouneedtorecoverseparatepartitions,clickRecoverspecificpartitions,andthenselectthe
partitionstorecover.
5. Intherecoverydestinationfieldbelowthepartitionname,selectthedestinationpartition.
Unsuitablepartitionsaremarkedbyredlettering.Notethatalldataonthedestinationpartition
willbelostbecauseitisreplacedbytherecovereddataandfilesystem.
Torecovertotheoriginalpartition,atleast5%ofthepartitionspacemustbefree.Otherwise,theRecover
nowbuttonwillbeunavailable.
6. [optionalstep]Tosetupadditionalparametersforthediskrecoveryprocess,clickOptions.
7. Afteryoufinishwithyourselections,clickRecovernowtostartrecovery.
DoIneedtorecoverMBR?
WerecommendthatyourecovertheMasterBootRecord(MBR)whenWindowsdoesnotbootafter
recovery.TorecovertheMBR,clickShowMBRandthenselecttheMBRcheckbox.
4.1.3 About recovery of dynamic/GPT disks and volumes

Recoveryofdynamicvolumes
Youcanrecoverdynamicvolumestothefollowinglocationsonthelocalharddrives:
Dynamicvolume.
Manualresizingofdynamicvolumesduringrecoverytodynamicdisksisnotsupported.Ifyouneedtoresize
adynamicvolumeduringrecovery,itshouldberecoveredtoabasicdisk.
Originallocation(tothesamedynamicvolume).
Thetargetvolumetypedoesnotchange.
Anotherdynamicdiskorvolume.
Thetargetvolumetypedoesnotchange.Forexample,whenrecoveringadynamicstriped
volumeoveradynamicspannedvolumethetargetvolumeremainsspanned.

Unallocatedspaceofthedynamicgroup.
Therecoveredvolumetypewillbethesameasitwasinthebackup.
Basicvolumeordisk.
Thetargetvolumeremainsbasic.
Baremetalrecovery.
Whenperformingasocalled"baremetalrecovery"ofdynamicvolumestoanewunformatted
disk,therecoveredvolumesbecomebasic.Ifyouwanttherecoveredvolumestoremain
dynamic,thetargetdisksshouldbepreparedasdynamic(partitionedandformatted).Thiscan
bedoneusingthirdpartytools,forexample,WindowsDiskManagementsnapin.
Recoveryofbasicvolumesanddisks
Whenrecoveringabasicvolumetoanunallocatedspaceofthedynamicgroup,therecovered
volumebecomesdynamic.
Whenrecoveringabasicdisktoadynamicdiskofadynamicgroupconsistingoftwodisks,the
recovereddiskremainsbasic.Thedynamicdisktowhichtherecoveryisperformedbecomes
"missing"andaspanned/stripeddynamicvolumeontheseconddiskbecomes"failed".
Partitionstyleafterrecovery
Thetargetdisk'spartitionstyledependsonwhetheryourcomputersupportsUEFIandonwhether
yoursystemisBIOSbootedorUEFIbooted.Seethefollowingtable:
MysystemisBIOSbooted(Windowsor MysystemisUEFIbooted(Windowsor
AcronisBootableMedia) AcronisBootableMedia)
Theoperationwillnotaffectneither Afteroperationcompletion,the
MysourcediskisMBR partitionlayoutnorbootabilityof partitionstylewillbeconvertedto
andmyOSdoesnot thedisk:partitionstylewillremain GPTstyle,buttheoperatingsystem
supportUEFI MBR,thedestinationdiskwillbe willfailbootingfromUEFI,sinceyour
bootableinBIOS. operatingsystemdoesnotsupportit.
Theoperationwillnotaffectneither Thedestinationpartitionwillbe
partitionlayoutnorbootabilityof convertedtoGPTstylethatwillmake
MysourcediskisMBR
andmyOSsupportsUEFI thedisk:partitionstylewillremain thedestinationdiskbootableinUEFI.
MBR,thedestinationdiskwillbe SeeExampleofrecoverytoUEFI
bootableinBIOS. system(p.42).
Afteroperationcompletion,the Afteroperationcompletion,the
partitionstylewillremainGPT,the partitionstylewillremainGPT,the
MysourcediskisGPT systemwillfailbootingonBIOS, operatingsystemwillbebootableon
andmyOSsupportsUEFI becauseyouroperatingsystem UEFI.
cannotsupportbootingfromGPT
onBIOS.
Exampleofrecoveryprocedure
SeeExampleofrecoverytoaUEFIsystem(p.42).
4.1.3.1 Example of recovery to a UEFI system

Hereisanexamplefortransferringasystemwiththefollowingconditions:

ThesourcediskisMBRandtheOSsupportsUEFI.
ThetargetsystemisUEFIbooted.
Youroldandnewharddrivesworkinthesamecontrollermode(forexample,IDEorAHCI).
Beforeyoustarttheprocedure,pleaseensurethatyouhave:
Bootablerescuemedia.
RefertoCreatingbootablerescuemediafordetails.
Backupofyoursystemdiskcreatedindiskmode.
Tocreatethisbackup,switchtodiskmode,andthenselecttheharddrivethatcontainsyour
systempartition.RefertoBackingupdisksandpartitionsfordetails.
TotransferyoursystemfromanMBRdisktoaUEFIbootedcomputer:
1. BootfromtherescuemediainUEFImodeandselectTrueImage.
2. RuntheRecoverywizardandfollowtheinstructionsdescribedinRecoveringyoursystem(p.34).
3. OntheWhattorecoverstep,selectthecheckboxnexttothedisknametoselecttheentire
systemdisk.
Intheexamplebelow,youneedtoselecttheDisk1checkbox:

4. OntheFinishstep,clickProceed.
Whentheoperationfinishes,thedestinationdiskisconvertedtoGPTstylesothatitisbootablein
UEFI.
Aftertherecovery,pleaseensurethatyoubootyourcomputerinUEFImode.Youmayneedto
changethebootmodeofyoursystemdiskintheuserinterfaceoftheUEFIbootmanager.

4.1.4 Arranging boot order in BIOS
TobootyourcomputerfromAcronisbootablerescuemedia,youneedtoarrangebootorderinBIOS
sothemediaisthefirstbootingdevice.
TobootfromAcronisbootablemedia:
1. IfyouuseaUSBflashdriveasabootablemedia,plugitintotheUSBport.
2. Turnyourcomputeron.DuringthePowerOnSelfTest(POST),youwillseethekeycombination
thatyouneedtopressinordertoenterBIOS.
3. Pressthekeycombination(suchas,Del,F1,Ctrl+Alt+Esc,Ctrl+Esc).BIOSsetuputilitywillopen.
NotethatBIOSmaydifferinappearance,setsofitems,names,etc.
Somemotherboardshaveasocalledbootmenuopenedbypressingacertainkeyorkeycombination,for
instance,F12.Thebootmenuallowsselectingthebootdevicefromalistofbootabledeviceswithout
changingtheBIOSsetup.
4. IfyouuseaCDorDVDasabootablemedia,insertitintheCDorDVDdrive.
5. Makeyourrescuemedia(CD,DVDorUSBdrive)devicethefirstbootingdevice:
1. NavigatetotheBootordersettingbyusingthearrowkeysonyourkeyboard.
2. Placethepointeronthedeviceofyourbootablemediaandmakeitthefirstiteminthelist.
YoucanusuallyusethePlusSignandtheMinusSignkeystochangetheorder.

6. ExitBIOSandsavethechangesthatyoumade.ThecomputerwillbootfromAcronisbootable
media.
Ifthecomputerfailstobootfromthefirstdevice,ittriestobootfromtheseconddeviceinthelist,andsoon.
4.1.5 Recovering files and folders

Youcanrecoverfilesandfoldersbothfromfilelevelanddisklevelbackups.
Torecoverfilesandfolders:
2. Onthesidebar,clickBackup.

3. Fromthebackuplist,selectthebackupwhichcontainsthefilesorfoldersthatyouwantto
recover.
4. Ontherightpanel,clickRecoverfiles.
5. Selectbackupversion(datastateonspecificdateandtime).
6. Selectthefilesandfoldersthatyouwanttorecover,andthenclickNext.

7. Selectadestinationonyourcomputertowhereyouwanttorecoverselectedfiles/folders.You
canrecoverdatatoitsoriginallocationorchooseanewone,ifnecessary.Tochooseanew
location,clicktheBrowsebutton.
Whenyouchooseanewlocation,theselecteditemswillberecoveredbydefaultwithout
recoveringtheoriginal,absolutepath.Youmayalsowishtorecovertheitemswiththeirentire
folderhierarchy.InthiscaseselecttheKeeptheoriginalfolderstructurecheckbox.
8. Whenneeded,settheoptionsfortherecoveryprocess(recoveryprocesspriority,filelevel
securitysettings,etc.).Tosettheoptions,clickOptions.Theoptionsyousetherewillbeapplied
onlytothecurrentrecoveryoperation.
9. Tostarttherecoveryprocess,clicktheRecovernowbutton.
YoucanstoptherecoverybyclickingCancel.Pleasekeepinmindthattheabortedrecoverymay
stillcausechangesinthedestinationfolder.
RecoveringfilesinWindowsExplorer
TorecoverfilesandfoldersdirectlyfromWindowsExplorer:
1. Doubleclickthecorresponding.tibfile,andthenbrowsetothefileorfolderthatyouwantto
recover.
2. Copythefileorfoldertoaharddisk.
Note:Thecopiedfileslosethe"Compressed"and"Encrypted"attribute.Ifyouneedtokeeptheseattributes,it
isrecommendedtorecoverthebackup.
4.2 Recovery options

IntheDiskRecoveryOptionsandFileRecoveryOptionswindowsyoucanconfigureoptionsfora
disk/partitionandfilerecoveryprocessesrespectively.Afteryouinstalledtheapplication,alloptions
aresettotheinitialvalues.Youcanchangethemforyourcurrentrecoveryoperationonlyorforall

furtherrecoveryoperationsaswell.SelecttheSavethesettingsasdefaultcheckboxtoapplythe
modifiedsettingstoallfurtherrecoveryoperationsbydefault.
Note,thatdiskrecoveryoptionsandfilerecoveryoptionsarefullyindependent,andyoushould
configurethemseparately.
Ifyouwanttoresetallthemodifiedoptionstotheirinitialvaluesthatweresetaftertheproduct
installation,clicktheResettoinitialsettingsbutton.
In this section
Diskrecoverymode.................................................................................46
Pre/Postcommandsforrecovery............................................................46
Validationoption......................................................................................47
Computerrestart.....................................................................................47
Filerecoveryoptions................................................................................47
Overwritefileoptions..............................................................................47
Performanceofrecoveryoperation........................................................48
Notificationsforrecoveryoperation.......................................................48
4.2.1 Disk recovery mode

Withthisoptionyoucanselectthediskrecoverymodeforimagebackups.
Recoversectorbysectorselectthischeckboxifyouwanttorecoverbothusedandunused
sectorsofdisksorpartitions.Thisoptionwillbeeffectiveonlywhenyouchoosetorecovera
sectorbysectorbackup.
4.2.2 Pre/Post commands for recovery

Youcanspecifycommands(orevenbatchfiles)thatwillbeautomaticallyexecutedbeforeandafter
therecoveryprocedure.
Forexample,youmaywanttostart/stopcertainWindowsprocesses,orcheckyourdataforviruses
beforerecovery.
Tospecifycommands(batchfiles):
SelectacommandtobeexecutedbeforetherecoveryprocessstartsinthePrecommandfield.
Tocreateanewcommandorselectanewbatchfile,clicktheEditbutton.
SelectacommandtobeexecutedaftertherecoveryprocessendsinthePostcommandfield.To
Pleasedonottrytoexecuteinteractivecommands,i.e.commandsthatrequireuserinput(for
example,"pause").Thesearenotsupported.
4.2.2.1 Edit user command for recovery

Youcanspecifyusercommandstobeexecutedbeforeorafterrecovery:
IntheCommandfieldtypeinacommandorselectitfromthelist.Click...toselectabatchfile.
IntheWorkingdirectoryfieldtypeinapathforcommandexecutionorselectitfromthelistof
previouslyenteredpaths.
IntheArgumentsfieldenterorselectcommandexecutionargumentsfromthelist.

DisablingtheDonotperformoperationsuntilthecommandexecutioniscompleteparameter
(enabledbydefault),willpermittherecoveryprocesstorunconcurrentlywithyourcommand
execution.
TheAborttheoperationiftheusercommandfails(enabledbydefault)parameterwillabortthe
operationifanyerrorsoccurincommandexecution.
YoucantestthecommandyouenteredbyclickingtheTestcommandbutton.
4.2.3 Validation option

ValidatebackupbeforerecoveryEnablethisoptiontocheckthebackupintegritybefore
recovery.
CheckthefilesystemafterrecoveryEnablethisoptiontocheckthefilesystemintegrityonthe
recoveredpartition.
OnlyFAT16/32andNTFSfilesystemscanbechecked.
Thefilesystemwillnotbecheckedifarebootisrequiredduringrecovery,forexample,whenrecoveringthe
systempartitiontoitsoriginalplace.
4.2.4 Computer restart

Ifyouwantthecomputertorebootautomaticallywhenitisrequiredforrecovery,selecttheRestart
thecomputerautomaticallyifneededfortherecoverycheckbox.Thismaybeusedwhena
partitionlockedbytheoperatingsystemhastoberecovered.
4.2.5 File recovery options

Youcanselectthefollowingfilerecoveryoptions:
Recoverfileswiththeiroriginalsecuritysettingsifthefilesecuritysettingswerepreserved
duringbackup(seeFilelevelsecuritysettingsforbackup(p.27)),youcanchoosewhetherto
recoverthemorletthefilesinheritthesecuritysettingsofthefolderwheretheywillbe
recoveredto.Thisoptioniseffectiveonlywhenrecoveringfilesfromfile/folderbackups.
Setcurrentdateandtimeforrecoveredfilesyoucanchoosewhethertorecoverthefiledate
andtimefromthebackuporassignthefilesthecurrentdateandtime.Bydefaultthefiledate
andtimefromthebackupwillbeassigned.
4.2.6 Overwrite file options

Choosewhattodoiftheprogramfindsafileinthetargetfolderwiththesamenameasinthe
backup.
Thisoptionisavailableonlywhilerestoringdatafromfilelevelbackups.
SelectingtheOverwriteexistingfilescheckboxwillgivethefilesfromthebackupunconditional
priorityoverthefilesontheharddisk,though,bydefault,themorerecentfilesandfoldersare
protectedagainstoverwriting.Ifyouwanttooverwritethosefilesandfolderstoo,clearthe
appropriatecheckbox.
Ifyoudonotneedtooverwritesomefiles:
Select/cleartheHiddenfilesandfolderscheckboxtoenable/disableoverwritingofallhidden
filesandfolders.

Select/cleartheSystemfilesandfolderscheckboxtoenable/disableoverwritingofallsystem
filesandfolders.
Select/cleartheMorerecentfilesandfolderscheckboxtoenable/disableoverwritingofnew
filesandfolders.
ClickAddspecificfilesandfolderstomanagethelistofcustomfilesandfoldersthatyoudonot
wanttooverwrite.
Todisableoverwritingofspecificfiles,clicktheAdd...buttontocreateanexclusioncriterion.
Whilespecifyingthecriteria,youcanusethecommonWindowswildcardcharacters.For
example,topreserveallfileswithextension.exe,youcanadd*.exe.AddingMy???.exewill
preserveall.exefileswithnamesconsistingoffivesymbolsandstartingwithmy.
Todeleteacriterion,forexample,addedbymistake,clicktheDeleteicontotherightofthe
criterion.
4.2.7 Performance of recovery operation

OnthePerformancetabyoucanconfigurethefollowingsettings:
Operationpriority
Changingthepriorityofabackuporrecoveryprocesscanmakeitrunfasterorslower(dependingon
whetheryouraiseorlowerthepriority),butitcanalsoadverselyaffecttheperformanceofother
runningprograms.Thepriorityofanyprocessrunninginasystem,determinestheamountofCPU
usageandsystemresourcesallocatedtothatprocess.Decreasingtheoperationprioritywillfree
moreresourcesforotherCPUtasks.Increasingbackuporrecoveryprioritymayspeeduptheprocess
bytakingresourcesfromtheothercurrentlyrunningprocesses.TheeffectwilldependontotalCPU
usageandotherfactors.
Youcansetuptheoperationpriority:
Low(enabledbydefault)thebackuporrecoveryprocesswillrunslower,buttheperformance
ofotherprogramswillbeincreased.
Normalthebackuporrecoveryprocesswillhavetheequalprioritywithotherprocesses.
Highthebackuporrecoveryprocesswillrunfaster,buttheperformanceofotherprogramswill
bereduced.Beawarethatselectingthisoptionmayresultin100%CPUusagebyAcronisTrue
Image2015HD.
4.2.8 Notifications for recovery operation

Freediskspacethreshold
Youmaywanttobenotifiedwhenthefreespaceonthebackupstoragebecomeslessthanthe
specifiedthresholdvalue.IfafterstartingabackupAcronisTrueImage2015HDfindsoutthatthe
freespaceintheselectedbackuplocationisalreadylessthanthespecifiedvalue,theprogramwill
notbegintheactualbackupprocessandwillimmediatelyinformyoubydisplayinganappropriate
message.Themessageoffersyouthreechoicestoignoreitandproceedwiththebackup,tobrowse
foranotherlocationforthebackuportocancelthebackup.
Ifthefreespacebecomeslessthanthespecifiedvaluewhilethebackupisbeingrun,theprogram
willdisplaythesamemessageandyouwillhavetomakethesamedecisions.
Tosetthefreediskspacethreshold:

SelecttheShownotificationmessageoninsufficientfreediskspacecheckbox
IntheSizebox,typeorselectathresholdvalueandselectaunitofmeasure
AcronisTrueImage2015HDcanmonitorfreespaceonthefollowingstoragedevices:
Localharddrives
USBcardsanddrives
Networkshares(SMB/NFS)
ThemessagewillnotbedisplayediftheDonotshowmessagesanddialogswhileprocessing(silentmode)
checkboxisselectedintheErrorhandlingsettings.
ThisoptioncannotbeenabledforFTPserversandCD/DVDdrives.
4.3 Restoring computer to factory settings

Ifyourbrandnewcomputerwasbundledwithabackupofthecomputer'sfactoryconfiguration,
AcronisTrueImage2015HDcanrecoverthisbackupandrestorethecomputertoitsfactorysettings.
Thesystemwillberevertedtothestateitwasinwhenthecomputerwasreceivedfromthestore.
Caution:Restorationwilleraseallpersonaldataandprogramsonthecomputerincludingallyourbackupsin
AcronisSecureZone.
Howtocheckiffactoryconfigurationcanberestoredonyourcomputer
AcronisTrueImage2015HDoffersthreewaystorestoreacomputertofactorysettings:
DirectlyinWindowsbyusingthestandardrecoveryfeatureofAcronisTrueImage2015HD.
WhenbootingintoAcronisStartupRecoveryManager.
Whenbootingfromfactorybootablemedia.
RecoveryoftheoriginalconfigurationunderWindowsorbyusingAcronisStartupRecoveryManager
ispossibleifthecomputerhasanAcronisSecureZonethathasabackupofthecomputer'sfactory
configuration.ThisbackupisnormallycreatedandprovidedtoAcronisSecureZonebyahardware
supplierwhodeliverscomputerstoendusers.
Whenrecoveryisfromfactorybootablemedia,themediaincludesabackupwithfactoryimage
configuration.
RestoringfactorysettingsunderWindows
InWindows,thefactoryconfigurationisrestoredbyusingthestandardrecoveryfeatureofAcronis
TrueImage2015HD.
Torestorethecomputertofactorysettings:
2. ClicktheBackupandrecoverytab.
3. Inthelistofbackups,choosethebackupnamedOriginalconfiguration.
4. ClickRecover.
5. Whenprompted,clickReboot.
Theoperationwillcontinueafterthecomputerrestart.Oncetheoperationiscomplete,the
computerwillloadtheoriginalWindowsinstallation.

RestoringfactorysettingsusingAcronisStartupRecoveryManager
1. Poweronthecomputer.
2. Whenprompted,pressF11torunAcronisStartupRecoveryManager.
3. SelectRecover.
Ifthebackupconsistsofseveralversions,selecttheversionthatyouwanttorecover.
4. ConfirmtheoperationbyclickingYes.
Oncetheoperationiscomplete,thecomputerwillberestartedorpoweredoff.Atthenext
computerbootup,itwillloadtheoriginalWindowsinstallation.
Restoringfactorysettingsfromfactorybootablemedia
Theseinstructionsapplytofactorybootablemediathatyoueithercreatedyourselforreceivedfrom
yourhardwaresuppliertogetherwithyourbrandnewcomputer.
Forinstructionsonhowtocreatefactorybootablemedia,seeCreatingfactorybootablemedia.
1. Bootupthecomputerusingthefactorybootablemedia.
2. SelectRecover.
3. ConfirmtheoperationbyclickingYes.
Oncetheoperationiscomplete,thecomputerwillberestartedorpoweredoff.Atnextcomputer
bootup,itwillloadtheoriginalWindowsinstallation.

5 Disk cloning and migration
Thisoperationcopiestheentirecontentsofonediskdrivetoanotherdiskdrive.Thismaybe
necessary,forexample,whenyouwanttocloneyouroperatingsystem,applications,anddatatoa
new,largercapacitydisk.Youcandoittwoways:
UsetheClonediskutility(p.51).
Backupyourolddiskdrive,andthenrecoverittothenewone(p.37).
In this section
Generalinformation.................................................................................51
MigratingyoursystemfromanHDDtoanSSD.......................................56
5.1 General information

Youmightfindthatyourharddiskdoesnothaveenoughspacefortheoperatingsystemand
installedapplications,preventingyoufromupdatingyoursoftwareorinstallingnewapplications.In
thiscase,youhavetotransferthesystemtoahighercapacityharddisk.
Totransferthesystem,youmustfirstinstallthenewdiskinthecomputer.Ifyourcomputerdoesn't
haveabayforanotherharddisk,youcantemporarilyinstallitinplaceofyourCDdrive.Ifthatisnot
possible,youcancloneaharddiskbycreatingadiskimageandrecoveringittoanewharddiskwith
largerpartitions.
Warning!IfyoucloneadiskwithWindowstoanexternalUSBharddrive,youwillnotbeabletobootfrom
it.WindowsdoesnotsupportbootingfromexternalUSBharddrives.PleaseclonetointernalSSDorHDD
instead.
Forbestresults,installthetarget(new)drivewhereyouplantouseitandthesourcedrivein
anotherlocation,e.g.inanexternalUSBenclosure.Thisrecommendationisespeciallyimportantfor
laptops.
Onprogramscreens,damagedpartitionsaremarkedwitharedcircleandawhitecrossinsideintheupperleft
corner.Beforeyoustartcloning,youshouldchecksuchdisksforerrorsandcorrecttheerrorsusingthe
appropriateoperatingsystemtools.
Westronglyrecommendthatyoucreateabackupoftheentireoriginaldiskasasafetyprecaution.Itcouldbe
yourdatasaverifsomethinggoeswrongwithyouroriginalharddiskduringcloning.Forinformationonhowto
createsuchabackupseeseeBackinguppartitionsanddisks.Aftercreatingthebackup,makesurethatyou
validateit.
Tocloneadisk:
ClickClonediskontheToolsandutilitiestaboftheHomescreen.
FollowtheDiskCloneWizardsteps.
5.1.1 Clone Disk wizard

Beforeyoustart,werecommendthatyoureadgeneralinformationaboutDiskcloningutility(p.51).
Tocloneadisk:
1. Onthesidebar,clickTools,andthenclickClonedisk.
2. OntheCloneModestep,chooseatransfermode.

AutomaticRecommendedinmostcases.
ManualManualmodewillprovidemoredatatransferflexibility.Manualmodecanbe
usefulifyouneedtochangethediskpartitionlayout.
Iftheprogramfindstwodisks,onepartitionedandanotherunpartitioned,itwillautomaticallyrecognize
thepartitioneddiskasthesourcediskandtheunpartitioneddiskasthedestinationdisk.Insuchcase,the
nextstepswillbebypassedandyouwillbetakentothecloningSummaryscreen.
3. OntheSourceDiskstep,selectthediskthatyouwanttoclone.
AcronisTrueImage2015HDdoesnotsupportcloningofdynamicdisks.
4. OntheDestinationDiskstep,selectthedestinationdiskforthecloneddata.
Iftheselecteddestinationdiskcontainspartitions,youwillneedtoconfirmdeletionofthe
partitions.NotethattherealdatadestructionwillbeperformedonlywhenyouclickProceedon
thelaststepofthewizard.
Ifanydiskisunpartitioned,theprogramwillautomaticallyrecognizeitasthedestinationandbypassthis
step.
5. [Thisstepisonlyavailableinthemanualcloningmode].OntheMovemethodstep,choosea
datamovemethod.
Asisanewpartitionwillbecreatedforeveryoldonewiththesamesizeandtype,file
systemandlabel.Theunusedspacewillbecomeunallocated.
Proportionalthenewdiskspacewillbeproportionallydistributedbetweencloned
partitions.
Manualyouwillspecifyanewsizeandotherparametersyourself.
6. [Thisstepisonlyavailableinthemanualcloningmode].OntheChangedisklayoutstep,youcan
editsettingsofthepartitionsthatwillbecreatedonthedestinationdisk.RefertoManual
partitioning(p.54)fordetails.
7. [Optionalstep]OntheWhattoexcludestep,youcanspecifyfilesandfoldersthatyoudonot
wanttoclone.RefertoExcludingitemsfromcloning(p.55)fordetails.

8. OntheFinishstep,ensurethattheconfiguredsettingssuityourneeds,andthenclickProceed.
Ifthecloningoperationisstoppedforsomereason,youwillhavetoconfigureandstartthe
procedureagain.Youwillnotloseyourdata,becauseTrueImagedoesnotaltertheoriginaldiskand
datastoredonitduringcloning.
Cloningadiskcontainingthecurrentlyactiveoperatingsystemwillrequireareboot.Inthatcase,
afterclickingProceed,youwillbeaskedtoconfirmthereboot.Cancelingtherebootwillcancelthe
entireprocedure.Bydefault,AcronisTrueImage2015HDshutsdownthecomputeraftertheclone
processfinishes.Thisenablesyoutochangethepositionofmaster/subordinatejumpersandremove
oneoftheharddrives.

5.1.2 Manual partitioning
Themanualtransfermethodenablesyoutoresizepartitionsonthenewdisk.Bydefault,the
programresizesthemproportionally.
Toeditapartition:
1. Selectthepartition,andthenclickEdit.ThiswillopenthePartitionSettingswindow.

2. Specifythefollowingsettingsforthepartition:
Sizeandposition
Filesystem

Partitiontype(availableonlyforMBRdisks)
Partitionletterandlabel
RefertoPartitionsettings(p.72)fordetails.
3. ClickAccept.
Becareful!Clickinganypreviouswizardsteponthesidebarinthiswindowwillresetallsizeand
locationchangesthatyou'veselected,soyouwillhavetospecifythemagain.
5.1.3 Excluding items from cloning

Ifyoudonotwanttoclonespecificfilesfromasourcedisk(forexample,whenyourtargetdiskis
smallerthanthesourceone),youcanopttoexcludethemintheWhattoexcludestep.
Wedonotrecommendexcludinghiddenandsystemfileswhencloningyoursystempartition.
Youhavetwowaystoexcludefilesandfolders:
Excludebyfilesandfoldersthistaballowsyoutoselectspecificfilesandfoldersfromthe
foldertree.
Excludebymasksthistaballowsyoutoexcludeagroupoffilesbymaskoranindividualfileby
nameorpath.
Toaddanexclusioncriterion,clickAdd,typeafilename,apathoramask,andthenclickOK.
Youcanaddasmanyfilesandmasksasyoulike.
Examplesofexclusioncriteria:
Youcanenterexplicitfilenames:
file.extallsuchfileswillbeexcludedfromcloning.
C:\file.extthefile.extfileontheC:diskwillbeexcluded.
Youcanusewildcardcharacters(*and?):
*.extallfileswitha.extextensionwillbeexcluded.

??name.extallfileswitha.extextension,havingsixlettersintheirnames(startingwithany
twosymbols(??)andendingwithname),willbeexcluded.
Youcanenterpathtoafolder:
C:\mypicturesmypicturesfolderontheC:diskwillbeexcluded.
Youcaneditandremoveexclusioncriteriausingthecorrespondingbuttonsontherightpane.
5.2 Migrating your system from an HDD to an SSD

In this section
Preparingformigration............................................................................56
MigratingtoSSDusingthebackupandrecoverymethod......................58
5.2.1 Preparing for migration

Solidstatediskshavebecomequitecommon.Manyusersdecidetoreplacetheirsystemharddisk
withanSSDtoenhancethedisksystemperformance.Suchareplacementmayraiseanumberof
questions.
Firstofall,makesurethatAcronisTrueImage2015HDdetectsyournewSSDbothinWindowsand
undertheAcronisrescuemedia.Ifthereisaproblem,seeWhattodoifAcronisTrueImage2015HD
doesnotrecognizeyourSSD(p.57).
SSDsize
BecauseSSDsarestillsomewhatexpensive,thesizeofyournewSSDwillusuallybelessthanthatof
youroldharddisk.Thismaycauseaproblemifyourharddiskcontainstheoperatingsystem,
programsanddata.
WepresupposethatbeforepurchasingtheSSDyouestimatedtheapproximatespaceoccupiedby
youroperatingsystemandapplicationsandthatyouselectedanSSDthathasareasonablereserve
capacity.
IftheoccupiedspaceonyouroldharddiskexceedsthesizeofyourSSD,youwillneedtofreeup
spaceonthesystemdisktomakemigrationpossible.SeeWhattodoifyourSSDdoesnothave
enoughspaceforallHDDcontent.
SSDalignment
AnotherquestionconcernsthealignmentofSSDs.TogettheoptimumperformancefromanSSDand
toprolongitslife,thepartitionoffsetmustmeetcertaincriteria. Inmostcasesyoudonotneedto
checkormanuallyfixthealignment,theprogramwilldoitautomatically.
Inanyevent,werecommendthatyouperformoneofthefollowing:
Createthebackupyouaregoingtouseformigrationindiskmode.Inotherwords,backupthe
sourcediskentirely,notjustthesystempartition.
MakesurethedestinationSSDdoesnotcontainpartitions(thediskspaceisunallocated).Note
thatifyourSSDisnewandhasneverbeenusedbefore,itdoesnotcontainpartitions.
FormoreinformationseeSSDsupport.

Whichmigrationmethodtochoose
Ifyoursystemdiskconsistsofasinglepartition(notcountingthehiddenSystemReservedpartition
existinginmanyinstallationsofWindows7),youcantrytomigratetotheSSDusingtheClonetool.
FormoreinformationseeCloningaharddisk.
However,werecommendtousethebackupandrecoverymethodinmostcases.Thismethod
providesmoreflexibilityandcontrolovermigration.SeeMigratingtoanSSDusingthebackupand
recoverymethod(p.58).
5.2.1.1 What to do if Acronis True Image 2015 HD does not recognize

your SSD
SometimesAcronisTrueImage2015HDmaynotrecognizeanSSD.
Insuchacase,checkwhethertheSSDisrecognizedinBIOS.
IftheBIOSofyourcomputerdoesnotshowtheSSD,verifythatthepoweranddatacablesare
properlyconnected.YoumayalsotrytoupdatetheBIOSandSATAdrivers.Ifthesesuggestionsdo
nothelp,contacttheSupportofyourSSDmanufacturer.
IftheBIOSofyourcomputerdoesshowtheSSD,youcantrythefollowingprocedure:
ForWindowsVista/Windows7typecmdintheSearchfieldandpressEnter.
ForWindowsXP,typecmdintheRunfieldandpressEnter.
Atthecommandlineprompttype:
diskpart
listdiskThescreenwillshowthedisksconnectedtoyourcomputer.Findoutthedisknumberfor
yourSSD.Useitssizeasthereference.
selectdiskNHereNisthedisknumberofyourSSD.
cleanThisoperationremovesallinformationfromtheSSDandoverwritestheMBRwiththedefault
one.
exit
exit
StartAcronisTrueImage2015HDandcheckwhetheritdetectstheSSD.IfitdetectstheSSD,usethe
Addnewdisktooltocreateasinglepartitiononthediskoccupyingtheentirediskspace.When
creatingapartition,checkthatthefreespacebeforepartitionis1MB.Formoreinformation,see
Addinganewharddisk(p.69).
ThenextstepistocheckwhetheryourAcronisbootablerescuemediarecognizestheSSD.
1. Bootfromtherescuemedia.
2. SelectTools&Utilities>AddNewDiskinthemainmenuandtheDiskselectionscreenwill
showtheinformationaboutallharddisksinyoursystem.UsethisforcheckingwhethertheSSD
isdetectedintherecoveryenvironment.
3. IfthescreenshowsyourSSD,justclickCancel.

IftherescuemediadoesnotrecognizetheSSDandtheSSDcontrollermodeisACHI,youcantryto
changethemodetoIDE(orATAinsomeBIOSbrands)andseewhetherthissolvestheproblem.
Attention!DonotstartWindowsafterchangingthemode;itmayresultinserioussystemproblems.Youmust
returnthemodetoACHIbeforestartingWindows.
IfafterchangingthemodetherescuemediadetectstheSSD,youmayusethefollowingprocedure
forrecoveryorcloningunderrescuemedia:
1. Shutdownthecomputer.
2. BoottoBIOS,changethemodefromAHCItoIDE(orATAinsomeBIOSbrands).
3. BootfromAcronisrescuemedia.
4. Recoverorclonethedisk.
5. BoottoBIOSandchangeIDEbacktoAHCI.
6. StartWindows.
Whattodoiftheabovesuggestionsdonothelp
YoucanrequestacustomrescuemediafromAcronisSupport.Formoreinformation,seeCreatinga
customrescueCD(p.78).
Pleasebeawarethatfindingtheappropriatedriversandmakingthecustomrescuemediamaytaketime.
Furthermore,findingtheappropriatedriversmaynotbepossibleinsomecases.
5.2.2 Migrating to SSD using the backup and recovery method

Youcanusethefollowingprocedureforallsupportedoperatingsystems.First,let'sconsiderasimple
case:yoursystemdiskconsistsofasinglepartition.Notethat forWindows7,thesystemdisk
usuallyhasahiddenSystemReservedpartition.
WerecommendthatyoumigrateyoursystemtoanemptySSDthatdoesnotcontainpartitions(the
diskspaceisunallocated).NotethatifyourSSDisnewandhasneverbeenusedbefore,itdoesnot
containpartitions.
TomigrateyoursystemtoanSSD:
2. CreateAcronisrescuemedia,ifyoudonothaveityet.Todothis,intheToolssection,click
Createbootablemediaandfollowtheinstructionsonthescreen.
3. Backupyourentiresystemdrive(inthediskbackupmode)toaharddiskotherthanyoursystem
harddiskandtheSSD.
4. Switchoffthecomputerandremoveyoursystemharddisk.
5. MounttheSSDintotheslotwheretheharddiskwas.
ForsomeSSDbrandsyoumayneedtoinserttheSSDintoaPCIExpressslot.
6. BootfromyourAcronisrescuemedia.
7. Validatethebackuptomakesurethatitcanbeusedforrecovery.Todothis,clickRecoveryon
theleftpaneandselectthebackup.Rightclick,selectValidateArchiveintheshortcutmenuand
thenclickProceed.
8. Afterthevalidationfinishes,rightclickthebackupandselectRecoverintheshortcutmenu.
9. ChooseRecoverwholedisksandpartitionsattheRecoverymethodstepandthenclickNext.
10. SelectthesystemdiskattheWhattorecoverstep.

11. ClickNewlocationandthenselecttheSSDasthenewlocationforyoursystemdisk,thenclick
Accept.
12. AtthenextstepclickProceedtostartrecovery.
13. Aftertherecoveryiscomplete,exitthestandaloneversionofAcronisTrueImage2015HD.
14. TrytobootfromtheSSDandthenmakesurethatWindowsandapplicationsworkcorrectly.
Ifyoursystemharddiskalsocontainsahiddenrecoveryordiagnosticpartition,asisquiteoftenthe
casewithnotebooks,theprocedurewilldiffer.Youwillusuallyneedtoresizethepartitionsmanually
duringrecoverytotheSSD.ForinstructionsseeRecoveringadiskwithahiddenpartition(p.37).

6 Tools
AcronisToolsandutilitiesincludeprotectiontools,mountingtools,clonediskutility,securityand
privacyutilities,anddiskmanagementutilities.
Protectiontools
AcronisUniversalRestoremedia
Ifyourecoveryourimageonacomputerwithadissimilarhardwareconfiguration,theprogram
maynotbeabletofindsomeofdevicedriversinthedefaultfolders,especiallywhenthetarget
hardwarehasaspecificmassstoragecontroller.
ThistoolcanbefoundintheToolstabinAcronisTrueImage2015HDordownloadedfromyour
Acronisaccount.Seedetailsat:https://kb.acronis.com/ati2015/aur.
AcronisStartupRecoveryManager
AllowsyoutostartAcronisTrueImage2015HDwithoutloadingtheoperatingsystemby
pressingF11atboottimebeforetheoperatingsystemstarts.
RescueMediaBuilder
AllowsyoutocreateabootablerescuemediawithAcronisproducts(ortheirspecified
components)installedonyourcomputer.
AcronisSecureZone
Allowsyoutostoreyourbackupsinaspecialsafepartitiononyourdisk.
Clonedisk
UseClonediskwizardifyouneedtocloneyourharddiskdrivebycopyingthepartitionstoanother
harddisk.
Securityandprivacy
AcronisDriveCleanser
AcronisDriveCleanserutilityprovidesforsecuredestructionofdataonyourharddisk.
SystemCleanup
WiththeSystemCleanuputility,youcancleanupcomponents(folders,files,registrysections,
etc.),relatedtogeneralsystemtasks.TheseWindowscomponentsretainevidenceofuserPC
activity,sotheytooshouldbethoroughlywipedtomaintainconfidentiality.
Diskmanagement
Addnewdisk
Addnewdiskwizardhelpsyoutoaddanewharddiskdrivetoyourcomputer.Youwillbeableto
preparethenewharddiskdrivebycreatingandformattingnewpartitionsonthisharddisk.
Imagemounting
Mountimage
Withthistoolyoucanexploreapreviouslycreatedimage.Youwillbeabletoassigntemporary
driveletterstothepartitionimagesandeasilyaccesstheseimagesasordinary,logicaldrives.
Unmountimage
Withthistoolyoucanunmountthetemporarylogicaldrivesyouhavecreatedtoexplorean
image.

6.1 Creating bootable rescue media
YoucanrunAcronisTrueImage2015HDfromanemergencybootmediaonabaremetalsystemor
acrashedcomputerthatcannotboot.YoucanevenbackupdisksonanonWindowscomputer,
copyingallitsdataintothebackupbyimagingthediskinthesectorbysectormode.Todoso,you
needbootablemediathathasacopyofthestandaloneAcronisTrueImage2015HDversioninstalled
onit.
Howyoucanobtainbootablemedia:
UsetheinstallationCDoftheboxedproduct.
MakeamediabootablewithAcronisMediaBuilder:
BlankCD
BlankDVD
USBflashdrive
Note:Thedataitmaycontainwillnotbemodified.
Createan.isoimagefiletoburnitafterwardsontoaCDorDVD.
CreateWinPEbasedmediawithAcronisplugin.
6.1.1 Acronis Media Builder

AcronisMediaBuilderallowsyoutomakeaUSBflashdriveorablankCD/DVDbootable.Incase
Windowscannotstart,usethebootablemediatorunastandaloneversionofTrueImageand
recoveryourcomputer.
Youcancreateseveraltypesofbootablemedia:
Acronisbootablerescuemedia
Thistypeisrecommendedformostusers.
Factorybootablemedia
ThisfunctionalityisavailableonlyifthecomputerhasanAcronisSecureZonethathasabackup
ofthecomputer'sfactoryconfiguration.ThisbackupisnormallycreatedandprovidedtoAcronis
SecureZonebyahardwaresupplierwhodeliverscomputerstoendusers.
Factorybootablemediaisaspecialtypeofrescuebootablemediathatincludesabackupofa
computer'sfactoryconfiguration.Youcanusesuchmediatorestoreyourcomputertofactory
settings.Notethattherestorationwilleraseallpersonaldataandprogramsonthecomputer.
Youmayhavereceivedfactorybootablemediawithyournewcomputer.However,ifthe
hardwaresupplierdidnotincludethismediaorifyoudonothavethemediaforanyother
reasons,youcancreatefactorybootablemediayourselfandsaveitincaseofanemergency.
WinPEbasedmediawithAcronisplugin
RunningAcronisTrueImage2015HDinthepreinstallationenvironmentmayprovidebetter
compatibilitywithyourcomputershardwarebecausethepreinstallationenvironmentuses
Windowsdrivers.
Werecommendthatyoucreatethistypeofmedia,whenAcronisbootablerescuemediadidnot
helpyoubootyourcomputer.
Tousethisoption,youneedthefollowingcomponentstobeinstalled:
AcronisMediaAddon.YoucandownloaditfromtheAcroniswebsite.
Oneofthefollowing:

WindowsAutomatedInstallationKit(AIK).
ThiscomponentisrequiredforcreatingWinPE3.0.
WindowsAssessmentandDeploymentKit(ADK).
ThiscomponentisrequiredforcreatingWinPE4.0andWinPE5.0.
Notes
WerecommendthatyoucreateanewbootablemediaaftereachAcronisTrueImage2015HD
upgrade.
Ifyouusenonopticalmedia,themediamusthaveFAT16orFAT32filesystem.
AcronisMediaBuildersupportsonlyx86WinPE3.0,WinPE4.0andWinPE5.0.ThisWinPE
distributioncanalsoworkonx64hardware.
APEimagebasedonWinPE3.0requiresatleast256MBRAMtowork,forWinPE4.0andWinPE
5.0thisrequirementis512MB.
IfAcronisMediaBuilderdoesnotrecognizeyourUSBflashdrive,youcantryusingtheprocedure
describedinanAcronisKnowledgeBasearticleathttp://kb.acronis.com/content/1526.
WhenbootingfromtheRescueMedia,youcannotperformbackupstodisksorpartitionswith
Ext2/Ext3/Ext4,ReiserFS,andLinuxSWAPfilesystems.
WhenbootingfromtherescuemediaandusingastandaloneversionofAcronisTrueImage2015
HDyoucannotrecoverfilesandfoldersencryptedwithuseoftheencryptionavailablein
WindowsXPandlateroperatingsystems.FormoreinformationseeFilelevelsecuritysettingsfor
backup(p.27).Ontheotherhand,backupsencryptedusingtheAcronisTrueImage2015HD
encryptionfeaturecanberecovered.
6.1.1.1 Creating bootable media

Tocreatebootablemedia:
1. PluginaUSBflashdrive,orinsertablankCDorDVD.
3. IntheToolssection,clickRescueMediaBuilder.
4. Chooseamediatypethatyouwanttocreate.RefertoAcronisMediaBuilderfordetails.
5. Selectadestinationforthemedia:
CD
DVD
USBflashdrive(availableonlyforAcronisbootablerescuemedia)
Ifyourdrivehasanunsupportedfilesystem,AcronisTrueImagewillsuggestformattingitto
FATfilesystem.
Warning!Formattingpermanentlyerasesalldataonadisk.
ISOimagefile
Youwillneedtospecifythe.isofilenameandthedestinationfolder.
Whenthe.isofileiscreated,youcanburnitontoaCDorDVD.Forexample,inWindows7
andlater,youcandothisusingabuiltinburningtool.InWindowsExplorer,doubleclickthe
createdISOimagefile,andthenclickBurn.
WIMimagefile(availableonlyforWinPEbasedmedia)

AcronisTrueImageaddstheAcronisplugintothe.wimfilefromWindowsAIKorWindows
ADK.Youwillneedtospecifyanameforthenew.wimfileandthedestinationfolder.
Tocreateabootablemediabyusinga.wimfile,youfirstneedtoconvertittoan.isofile.
RefertoCreatingan.isofilefroma.wimfile(p.65)fordetails.
6. ClickProceed.
6.1.1.2 Bootable media startup parameters

Here,youcansetbootablemediastartupparametersinordertoconfigurerescuemediaboot
optionsforbettercompatibilitywithdifferenthardware.Severaloptionsareavailable(nousb,
nomouse,noapic,etc.).Theseparametersareprovidedforadvancedusers.Ifyouencounterany
hardwarecompatibilityproblemswhiletestingbootfromtherescuemedia,itmaybebesttocontact
theproduct'ssupportteam.
Toaddastartupparameter
EnteracommandintotheParametersfield.
Havingspecifiedthestartupparameters,clickNexttocontinue.
AdditionalparametersthatcanbeappliedpriortobootingLinuxkernel
Description
ThefollowingparameterscanbeusedtoloadLinuxkernelinaspecialmode:
acpi=off
DisablesACPIandmayhelpwithaparticularhardwareconfiguration.
noapic
DisablesAPIC(AdvancedProgrammableInterruptController)andmayhelpwithaparticular
hardwareconfiguration.
nousb
DisablesloadingofUSBmodules.
nousb2
DisablesUSB2.0support.USB1.1devicesstillworkwiththisoption.Thisoptionallowsusingsome
USBdrivesinUSB1.1mode,iftheydonotworkinUSB2.0mode.
quiet
Thisparameterisenabledbydefaultandthestartupmessagesarenotdisplayed.Deletingitwill
resultinthestartupmessagesbeingdisplayedastheLinuxkernelisloadedandthecommandshell
beingofferedpriortorunningtheAcronisprogram.
nodma
DisablesDMAforallIDEdiskdrives.Preventskernelfromfreezingonsomehardware.
nofw
DisablesFireWire(IEEE1394)support.
nopcmcia
DisablesPCMCIAhardwaredetection.

nomouse
Disablesmousesupport.
[modulename]=off
Disablesthemodule(e.g.sata_sis=off).
pci=bios
ForcestousePCIBIOS,andnottoaccessthehardwaredevicedirectly.Forinstance,thisparameter
maybeusedifthemachinehasanonstandardPCIhostbridge.
pci=nobios
DisallowsuseofPCIBIOS;onlydirecthardwareaccessmethodsareallowed.Forinstance,this
parametermaybeusedifyouexperiencecrashesuponbootup,probablycausedbytheBIOS.
pci=biosirq
UsesPCIBIOScallstogettheinterruptroutingtable.Thesecallsareknowntobebuggyonseveral
machinesandtheyhangthemachinewhenused,butonothercomputersitistheonlywaytoget
theinterruptroutingtable.Trythisoption,ifthekernelisunabletoallocateIRQsordiscover
secondaryPCIbusesonyourmotherboard.
vga=ask
Getsthelistofthevideomodesavailableforyourvideocardandallowsselectingavideomodemost
suitableforthevideocardandmonitor.Trythisoption,iftheautomaticallyselectedvideomodeis
unsuitableforyourhardware.
6.1.1.3 Creating a custom WinPE 3.0 ISO with your drivers

SometimesabasicWinPEdiskwithAcronisPlugindoesnothavedriversforyourspecifichardware,
forexample,forstoragedevicecontrollers.UsersofWindows7canaddsuchdriverstothebasic
WinPE3.0image(WIM)beforecreatinganISOfilewithAcronisPlugin.
Attention!Youcanonlyadddriverswhichhavethe.inffilenameextension.
ThefollowingprocedureisbasedonanMSDNarticlethatcanbefoundat
http://technet.microsoft.com/enus/library/dd799244(WS.10).aspx
TocreateacustomWindowsPEimage,proceedasfollows:
1. IntheStartmenu,clickMicrosoftWindowsAIK,thenrightclickDeploymentToolsCommand
PromptandselectRunasadministrator.
2. Runthecopype.cmdscripttocreateafolderwithWindowsPEfiles.Forexample,froma
commandprompt,type:
copypex86C:\winpe_x86
3. MountthebaseimagebyusingtheDISMtooltoalocaldirectory.Forexample,
Dism/MountWim/WimFile:C:\winpe_x86\winpe.wim/index:1
/MountDir:C:\winpe_x86\mount
4. AddyourhardwaredriverbyusingtheDismcommandwiththe/AddDriveroption.Forexample:
Dism/image:C:\winpe_x86\mount/AddDriver/driver:C:\drivers\mydriver.inf
5. RepeatStep4forallotherdriversyouneedtoadd.
6. CommitthechangesusingtheDismcommandwiththe/UnmountWim/Commitoption.
Dism/UnmountWim/MountDir:C:\winpe_x86\mount/Commit

Donotexitthecommandprompt.
7. StartAcronisMediaBuilderandaddAcronisplugintothecustom.wimfile.RefertoCreating
bootablemedia(p.62)fordetails.
8. CreateaPEimage(.isofile)fromtheresulting.wimfile.RefertoCreatingan.isofilefroma.wim
filefordetails.
6.1.1.4 Creating an .iso file from a .wim file

Tocreateabootablemediabyusinga.wimfile,youneedtoconvertittoan.isofilefirst.
TocreateaPEimage(.isofile)fromtheresulting.wimfile:
1. SelectMicrosoftWindowsAIKWindowsPEToolsCommandPromptfromtheStartmenu.
UsersofWindows7shouldselectMicrosoftWindowsAIKDeploymentToolsCommand
PromptfromtheStartmenu.
IfyoucreateWinPE4.0ISO,selectWindowsKitsWindowsADKDeploymentandImaging
ToolsEnvironmentfromtheStartmenu.
2. Runthecopype.cmdscripttocreateafolderwithWindowsPEfiles.Forexample,froma
commandprompt,type:
copypex86c:\winpe_x86
3. Replacethedefaultboot.wimfileinyourWindowsPEfolderwiththenewlycreated.wimfile(for
example,AcronisMedia.wim).IftheAcronisMedia.wimfileislocatedonc:\,then:
ForWinPE3.0,type:
copyc:\AcronisMedia.wimc:\winpe_x86\ISO\sources\boot.wim
ForWinPE4.0orWinPE5.0,type:
copy"c:\AcronisMedia.wim"c:\winpe_x86\media\sources\boot.wim
4. UsetheOscdimgtool.Tocreatean.isofile,type:
oscdimgnbc:\winpe_x86\etfsboot.comc:\winpe_x86\ISO
c:\winpe_x86\winpe_x86.iso
5. Burnthe.isofiletoaCDusingathirdpartytool(forexample,Nero)andyouwillhaveabootable
WindowsPEdiscwithAcronisTrueImage2015HD.
6.1.2 Making sure that your rescue media can be used when
needed
Tomaximizethechancesofyourcomputer'srecovery,youmusttestthatyourcomputercanboot
fromtherescuemedia.Inaddition,youmustcheckthattherescuemediarecognizesallyour
computer'sdevices,suchastheharddrives,themouse,thekeyboardandnetworkadapter.
IfyoupurchasedaboxedversionoftheproductthathasabootableCD,pleasetestthisCD.
Totesttherescuemedia
Ifyouuseexternaldrivesforstoringyourbackups,youmustattachthedrivesbeforebootingfromtherescue
CD.Otherwise,theprogrammightnotdetectthem.
1. Configureyourcomputertoenablebootingfromtherescuemedia.Then,makeyourrescue
mediadevice(CDROM/DVDROMdriveorUSBstick)thefirstbootdevice.SeeArrangingboot
orderinBIOS.

2. IfyouhavearescueCD,pressanykeytostartbootingfromtheCD,whenyouseetheprompt
"PressanykeytobootfromCD".Ifyoudonotpressakeywithinfiveseconds,youwillneedto
restartthecomputer.
3. Afterthebootmenuappears,chooseTrueImage.
Ifyourwirelessmousedoesnotwork,trytoreplaceitwithawiredone.Thesamerecommendationapplies
tothekeyboard.
Ifyoudonothaveasparemouseorkeyboard,contactAcronisSupport.TheywillbuildacustomrescueCD
thatwillhavedriversforyourmodelsofthemouseandkeyboard.Pleasebeawarethatfindingthe
appropriatedriversandmakingthecustomrescueCDmaytakesometime.Furthermore,thismaybe
impossibleforsomemodels.

4. Whentheprogramstarts,werecommendyoutryrecoveringsomefilesfromyourbackup.Atest
recoveryallowsyoutomakesurethatyourrescueCDcanbeusedforrecovery.Inaddition,you
willcheckthattheprogramdetectsalltheharddrivesyouhaveinyoursystem.
Ifyouhaveaspareharddrive,westronglyrecommendyoutotryatestrecoveryofyoursystempartitionto
thisharddrive.
Howtotestrecovery,aswellascheckthedrivesandnetworkadapter
1. Ifyouhavefilebackups,startRecoveryWizardbyclickingRecovery>FileRecoveryonthe
toolbar.
Ifyouhaveonlydiskandpartitionbackup,RecoveryWizardalsostartsandtherecoveryprocedureis
similar.Insuchacase,youneedtoselectRecoverchosenfilesandfoldersattheRecoveryMethodstep.

2. SelectabackupattheArchivelocationstepandthenclickNext.

3. WhenrecoveringfileswiththerescueCDyouareabletoselectonlyanewlocationforthefiles
toberecovered.ThereforejustclickNextattheLocationselectionstep.
4. AftertheDestinationwindowopens,checkthatallyourdrivesareshownunderMyComputer.
Ifyoustoreyourbackupsonthenetwork,youshouldalsocheckthatyoucanaccessthenetwork.
Ifnocomputersarevisibleonthenetwork,buttheComputersNearMeiconisfoundunderMyComputer,
specifynetworksettingsmanually.Todothis,openthewindowavailableatTools&UtilitiesOptions
Networkadapters.
IftheComputersNearMeiconisnotavailableunderMyComputer,theremaybeproblemseitherwith
yournetworkcardorwiththecarddriverprovidedwithAcronisTrueImage2015HD.

5. SelectthedestinationforthefilesandthenclickNext.
6. SelectseveralfilesforrecoverybyselectingtheircheckboxesandthenclickNext.

7. ClickProceedontheSummarywindowtostartrecovery.
8. Aftertherecoveryfinishes,exitthestandaloneAcronisTrueImage2015HD.
NowyoucanbereasonablysurethatyourrescueCDwillhelpyouwhenneeded.
6.1.2.1 Selecting video mode when booting from the rescue media
Whenbootingfromtherescuemediatheoptimalvideomodeisselectedautomaticallydepending
onthespecificationsofyourvideocardandmonitor.However,sometimestheprogramcanselect
thewrongvideomode,whichisunsuitableforyourhardware.Insuchcaseyoucanselectasuitable
videomodeasfollows:
1. Startbootingfromtherescuemedia.Whenthebootmenuappears,hoverthemouseoverTrue
ImageitemandpresstheF11key.

2. Whenthecommandlineappears,type"vga=ask"(withoutquotes)andclickOK.

3. SelectTrueImageinthebootmenutocontinuebootingfromtherescuemedia.Toseethe
availablevideomodes,presstheEnterkeywhentheappropriatemessageappears.
4. Chooseavideomodeyouthinkbestsuitableforyourmonitorandtypeitsnumberinthe
commandline.Forinstance,typing338selectsvideomode1600x1200x16(seethebelowfigure).

5. WaituntilAcronisTrueImage2015HDstartsandmakesurethatthequalityoftheWelcome
screendisplayonyourmonitorsuitsyou.
Totestanothervideomode,closeAcronisTrueImage2015HDandrepeattheaboveprocedure.
Afteryoufindtheoptimalvideomodeforyourhardware,youcancreateanewbootablerescue
mediathatwillautomaticallyselectthatvideomode.
Todothis,startAcronisMediaBuilder,selecttherequiredmediacomponents,andtypethemode
numberwiththe"0x"prefix(0x338inourinstance)inthecommandlineatthe"Bootablemedia
startupparameters"step,thencreatethemediaasusual.
6.2 Adding a new hard disk

Ifyoudonothaveenoughspaceforyourdata,youcaneitherreplacetheolddiskwithanew
highercapacityone,oraddanewdiskonlytostoredata,leavingthesystemontheolddisk.

Toaddanewharddisk:
1. Shutdownyourcomputer,andtheninstallthenewdisk.
2. Turnonyourcomputer.
3. ClicktheStartbutton>Acronis(productfolder)>TrueImage>ToolsandUtilities>
AddNewDisk.
4. Followthewizardsteps.
5. OntheFinishstep,ensurethattheconfigureddisklayoutsuitsyourneeds,andthenclick
Proceed.
In this section
Selectingaharddisk................................................................................70
Selectinginitializationmethod................................................................71
Creatingnewpartitions............................................................................71
6.2.1 Selecting a hard disk

Selectthediskthatyouhaveaddedtothecomputer.Ifyouhaveaddedseveraldisks,selectoneof
themandclickNexttocontinue.YoucanaddtheotherdiskslaterbyrestartingtheAddNewDisk
Wizard.
Ifthereareanypartitionsonthenewdisk,AcronisTrueImage2015HDwillwarnyouthatthesepartitionswill
bedeleted.

6.2.2 Selecting initialization method
AcronisTrueImage2015HDsupportsbothMBRandGPTpartitioning.GUIDPartitionTable(GPT)isa
newharddiskpartitioningmethodprovidingadvantagesovertheoldMBRpartitioningmethod.If
youroperatingsystemsupportsGPTdisks,youcanselectthenewdisktobeinitializedasaGPTdisk.

ToaddaGPTdisk,clickInitializediskinGPTlayout.
ToaddanMBRdisk,clickInitializediskinMBRlayout.
Ifyouusea32bitversionofWindowsXP,theGPTinitializationmethodwillbeunavailableandthe
Initializationoptionsstepwillbeabsent.
AfterselectingtherequiredinitializationmethodclickNext.
6.2.3 Creating new partitions

Tousethespaceonaharddisk,itmustbepartitioned.Partitioningistheprocessofdividingthehard
disk'sspaceintologicaldivisionswhicharecalledpartitions.Eachpartitionmayfunctionasa
separatediskwithanassigneddriveletter,itsownfilesystem,etc.
Tocreateanewpartition:
1. OnthePartitioncreationstepofthewizard,selecttheunallocatedspace,andthenclickCreate
newpartition.
2. Specifythefollowingsettingsforthepartitionbeingcreated:
Sizeandposition
Filesystem
Partitiontype(availableonlyforMBRdisks)
Partitionletterandlabel
RefertoPartitionsettings(p.72)fordetails.

3. ClickAccept.
6.2.3.1 Partition settings

Size
Toresizethepartition,performoneofthefollowing:
Pointtothepartitionborder.Whenthepointerbecomesadoubleheadedarrow,dragthe
pointertoenlargeorreducethepartitionsize.
TypethedesiredpartitionsizeinthePartitionSizefield.
Torelocatethepartition,performoneofthefollowing:
Dragthepartitiontoanewposition.
TypethedesiredsizeineithertheFreespacebeforeorFreespaceafterfield.
Whenyoucreatepartitions,theprogrammayreservesomeunallocatedspaceforsystemneedsinfrontofthe
createdpartitions.
FileSystem
Youcaneitherleavethepartitionunformatted,orchoosebetweenthefollowingfilesystemtypes:
NTFSisaWindowsNT,Windows2000,WindowsXP,WindowsVista,andWindows7nativefile
system.Chooseitifyouusetheseoperatingsystems.Note,thatWindows95/98/MeandDOS
cannotaccessNTFSpartitions.
FAT32isanimproved32bitversionoftheFATfilesystemthatsupportsvolumesupto2TB.
FAT16isaDOSnativefilesystem.Mostoperatingsystemsrecognizeit.However,ifyourdisk
driveismorethan4GB,itisnotpossibletoformatitinFAT16.
Ext2isaLinuxnativefilesystem.Itisfastenough,butitisnotajournalingfilesystem.

Ext3officiallyintroducedwithRedhatLinuxversion7.2,Ext3isaLinuxjournalingfilesystem.It
isforwardsandbackwardscompatiblewithLinuxExt2.Ithasmultiplejournalingmodes,aswell
asbroad,crossplatformcompatibilityinboth32bitand64bitarchitectures.
Ext4isanewLinuxfilesystem.Ithasimprovementsincomparisontoext3.Itisfullybackward
compatiblewithext2andext3.However,ext3hasonlypartialforwardcompatibilitywithext4.
ReiserFSisajournalingfilesystemforLinux.GenerallyitismorereliableandfasterthanExt2.
ChooseitforyourLinuxdatapartition.
LinuxSwapisaswappartitionforLinux.Chooseitifyouwanttoaddmoreswapspaceusing
Linux.
Partitionletter
Selectalettertobeassignedtothepartition.IfyouselectAuto,theprogramassignsthefirstunused
driveletterinalphabeticalorder.
Partitionlabel
Partitionlabelisaname,assignedtoapartitionsothatyoucaneasilyrecognizeit.Forexample,a
partitionwithanoperatingsystemcouldbecalledSystem,adatapartitionData,etc.Partition
labelisanoptionalattribute.
Partitiontype(thesesettingsareavailableonlyforMBRdisks)
Youcandefinethenewpartitionasprimaryorlogical.
Primarychoosethisparameterifyouareplanningtobootfromthispartition.Otherwise,itis
bettertocreateanewpartitionasalogicaldrive.Youcanhaveonlyfourprimarypartitionsper
drive,orthreeprimarypartitionsandoneextendedpartition.
Note:Ifyouhaveseveralprimarypartitions,onlyonewillbeactiveatatime,theotherprimary
partitionswillbehiddenandwontbeseenbytheOS.
Markthepartitionasactiveselectthischeckboxifyouareplanningtoinstallanoperating
systemonthispartition.
Logicalchoosethisparameterifyoudontintendtoinstallandstartanoperatingsystemfrom
thepartition.Alogicaldriveispartofaphysicaldiskdrivethathasbeenpartitionedand
allocatedasanindependentunit,butfunctionsasaseparatedrive.
6.3 Acronis Extended Capacity Manager

TheAcronisExtendedCapacityManager(ECM)allowsyouroperatingsystem(OS)tosupportlarge
capacitydisksthathavetheMBRpartitionstyle.Youareabletousethediskspacebeyond2TB.This
freespacewillberecognizedasaseparatedisk,andwillbeusablebyyouroperatingsystemand
applicationsasifitwasaregularphysicalharddisk.
Whenitisneeded
Ifyouhaveharddiskslargerthan2TBandyourOSdoesnotseetheentirediskspace,youcan
resolvethisissuethroughoneofthefollowingoptions:
UseExtendedCapacityManager.Youcanusethistoolforallcases,becauseitdoesn'tdeleteany
dataonalargedisk.Therefore,werecommendthatyouusethistoolifyourlargediskcontains
anoperatingsystemorusefuldata.Seedetailsbelow.

ConverttheMBRdisktoGPTdisk.TheeasiestwaytodothisisbyusingWindowsbuiltinDisk
Managementutility.NotethatthisutilityerasesalldataonthediskwhileconvertingittoGPT.
Thefollowingtablehelpsyoutofindoutwhichoptiontochoose.Itrelatesonlytodiskslargerthan2
TB.
ClearMBRdiskwithoutOSand
MBRdiskcontainingOSordata
data
WindowsXP(x32) UseECM UseECM
WindowsXP(x64) UseECM ConverttoGPT
WindowsVista UseECM ConverttoGPT
Windows7 UseECM ConverttoGPT
Windows8 UseECM ConverttoGPT
Howitworks
AcronisExtendedCapacityManagerwizarddisplaysallharddiskslargerthan2TB(unallocatedor
withMBRpartitionstyle).YoucanseethediskspacewhichWindowsrecognizesandallocates.This
spaceiscalledWindowsNativeCapacityinthewizard.
Thespacebeyond2TBisdisplayedasExtendedCapacity.YoucanenableExtendedCapacityDisks,
andonceitisdone,thisspacebecomesvisibletotheoperatingsystemandreadyfordisk
managementoperations.
Howtouseit
1. TostartAcronisExtendedCapacityManager,selecttheToolstab,thenclickMoretools,and
thenclickAcronisExtendedCapacityManager.
IftheprogramdoesnotfindanyMBRdiskswithacapacityofmorethan2TB,itdisplaysamessagethat
theentirediskspaceisaccessibleandyoudonotneedtouseAcronisExtendedCapacityManager.
2. AcronisExtendedCapacityManagershowstheExtendedCapacityavailableforallocation.

3. ClickAllocatespacetoseethepossiblediskspaceallocationinthenextstep.
AfterclickingtheApplybutton,anExtendedCapacityDiskwillbeemulatedonyourphysicaldisk.
Ifyourphysicaldisk'scapacityismorethan4TBandyouroperatingsystemdoesnotsupportthe
GPTpartitionstyle,theprogramcreatesseveralMBRExtendedCapacityDisks.

NotethatExtendedCapacityDisksarenotbootable,thoughmostoftheirpropertiesarethesameasthat
ofphysicaldisks.
4. ClickClosetoexittheAcronisExtendedCapacityManager.
Whatelseyoucando
Afterallocatingthespace,youcantemporarilyswitchofftheExtendedCapacityDisksbyclicking
TemporaryswitchoffExtendedCapacityDisks.ThismakestheExtendedCapacityDisksinvisiblefor
diskmanagementtools,thoughthediskspacewillremainallocatedandyouwillbeabletomake
thesepartitionsvisibleagainlater.Todothis,starttheAcronisExtendedCapacityManagerandthen
clickAllocatespace.
ToremovetheExtendedCapacityDisks,clickRemoveExtendedCapacityDisksandthenclickthe
Applybuttoninthenextstep.Thesediskswillberemovedfromyoursystem,andthediskspace
beyond2TBwillbecomeinaccessible.Toallocatethisspacelater,youneedtostarttheExtended
CapacityManageragainandthenrepeatthewizard'ssteps.
YouwillbeabletocontinueusingtheExtendedCapacityDisksevenafteruninstallingAcronisTrue
Image2015HD.Duringuninstallation,youwillbeaskedwhetheryouwanttoremovetheExtended
CapacityDisk.Ifyouchoosenottoremovethedisk,itwillremainusable.
6.4 Mounting an image

Mountingimagesasvirtualdrivesletsyouaccessthemasthoughtheywerephysicaldrives.Such
abilitymeansthat:
Anewdiskappearsinyoursystem.
YoucanviewtheimagecontentsinWindowsExplorerandotherfilemanagers.
TheoperationsdescribedinthissectionaresupportedonlyfortheFATandNTFSfilesystems.
Youcannotmountadiskbackup,ifitisstoredonanFTPserver.
Howtomountanimage
1. InWindowsExplorer,rightclicktheimagefilethatyouwanttomount,andthenclickMount
image.
TheMountwizardopens.
2. Selectthebackupformountingbyitscreationdate/time.Thus,youcanexplorethedatastateat
acertainmoment.

Notethatyoucannotmountanimageoftheentirediskexceptinthecasewhenthediskconsistsofone
partition.

3. [optionalstep]OntheDriveletterstep,selectalettertobeassignedtothevirtualdiskfromthe
Mountletterdropdownlist.Ifyoudonotwanttomountapartition,selectDonotmountinthe
listorclearthepartition'scheckbox.
4. ClickProceed.
5. Aftertheimageisconnected,theprogramwillrunWindowsExplorer,showingitscontents.
6.5 Unmounting an image

Werecommendthatyouunmountthevirtualdiskafterallnecessaryoperationsarefinished,as
maintainingvirtualdiskstakesconsiderablesystemresources.
Tounmountanimage,performoneofthefollowing:
InWindowsExplorer,rightclickthediskiconandclickUnmount.
Restartorshutdownyourcomputer.

7 Troubleshooting
In this section
AcronisSystemReport.............................................................................77
AcronisSmartErrorReporting.................................................................78
CreatingacustomrescueCD...................................................................78
AcronisCustomerExperienceProgram...................................................79
7.1 Acronis System Report

Whenyoucontacttheproduct'ssupportteam,theyusuallyneedinformationaboutyoursystemin
ordertoresolveyourproblem.Sometimesgettingtheinformationisaninconvenientprocessand
maytakealongtime.TheGeneratesystemreporttoolsimplifiestheprocedure.Itgeneratesa
systemreportcontainingallthenecessarytechnicalinformationandallowsyoutosavethe
informationtofile.Whenitsnecessary,youcanattachthecreatedfiletoyourproblemdescription
andsendittotheproduct'ssupportteam.Thiswillsimplifyandspeedupthesearchforasolution.
Togenerateasystemreport,performoneofthefollowing:
Onthemainprogramwindowclickthequestionmarksymbol,andselectGeneratesystem
report.
OntheWindowsStartmenu,clickAllPrograms>Acronis>AcronisTrueImage2015HD>
ToolsandUtilities>AcronisSystemReport.
PressCTRL+F7.NotethatyoucanusethekeycombinationevenwhenAcronisTrueImage2015
HDisperforminganyotheroperation.
Afterthereportisgenerated:
Tosavethegeneratedsystemreporttofile,clickSaveandintheopenedwindowspecifya
locationforthecreatedfile.
Toexittothemainprogramwindowwithoutsavingthereport,clickCancel.
Youcanplacethetoolonyourbootablerescuemediaasaseparatecomponenttogenerateasystem
reportwhenyourcomputercannotboot.Afteryoubootfromthemedia,youcangeneratethe
reportwithoutrunningAcronisTrueImage2015HD.SimplypluginaUSBflashdriveandclickthe
AcronisSystemReporticon.ThegeneratedreportisbesavedontheUSBflashdrive.
ToplacetheAcronisSystemReporttoolonabootablerescuemedia:
SelecttheAcronisSystemReportcheckboxontheRescueMediaContentSelectionpageofthe
AcronisMediaBuilderwizard.
ClickNexttocontinue.
Creatingasystemreportfromthecommandlineprompt
1. RunWindowsCommandProcessor(cmd.exe)asadministrator.
2. ChangethecurrentdirectorytotheAcronisTrueImage2015HDinstallationfolder.Todoso,
enter:
cdC:\ProgramFiles(x86)\Acronis\TrueImageHome
3. Tocreatethesystemreportfile,enter:
SystemReport

FileSystemReport.zipwillbecreatedinthecurrentfolder.
Ifyouwanttocreatethereportfilewithacustomname,typethenewnameinsteadof<file
name>:
SystemReport.exe/filename:<filename>
7.2 Acronis Smart Error Reporting

Whenanissueiscausedbyanerrorintheprogram'soperation,AcronisTrueImage2015HDdisplays
anappropriateerrormessage.Theerrormessagecontainsaneventcodeandashortdescriptionof
theerror.
WhenyouhaveanInternetconnection
ToviewtheAcronisKnowledgeBasearticlesuggestingasolution(s)forcorrectingtheerror,clickthe
KnowledgeBasebutton.
ThiswillopenaconfirmationwindowthatliststheinformationtobesentviaInternettotheAcronis
KnowledgeBase.ClickOKtopermitsendingtheinformation.
Ifinfutureyouwouldliketosendsuchinformationwithoutconfirmation,selecttheAlwayssend
withoutconfirmationcheckbox.
WhenyoudonothaveanInternetconnection
1. Intheerrormessagewindow,pleaseclickMoredetailsandwritedowntheeventcode.Thecode
maylooklikethis:
0x000101F6exampleofanordinaryeventcode.
0x00970007+0x00970016+0x00970002exampleofacompositeeventcode.Acodeofthiskind
mayappearwhenanerroroccurredinalowlevelprogrammoduleandthenpropagatedto
higherlevelmodules,resultinginerrorsinthosemodulesaswell.
1. WhenyouestablishInternetconnectionorifyoucanuseanothercomputerwhereInternet
connectionisavailable,entertheventcodeat:http://kb.acronis.com/errorcode/.
7.3 Creating a custom rescue CD

InmostcasesyoucanuseastandardrescueCDcreatedwithahelpofAcronisMediaBuilder.For
moreinformationseeCreatingbootablerescuemedia.

Iftherecoveryenvironmentcannotdetectsomeoftheharddiskdrives,thenetworkadapter,the
mouseorthekeyboard,usuallythereisaproblemwiththedrivers.SowhenthestandardrescueCD
lackssomeofyourhardwaredrivers,youneedtocreateacustomone.
TheLinuxbasedrecoveryenvironmentusedbyAcronisdoesnotprovidetheabilityforuserstoadd
newdrivers.Becauseofthis,youshouldrequesttheproduct'ssupportteamtocreateacustom
rescueCDthatwillhaveallthedriversyouneed.
Beforemakingarequest,collecttheinformationaboutyoursystem.Todothisyouneedtocreatea
systemreportunderbootablemedia.
Togenerateasystemreport:
1. CreateAcronisbootablerescuemedia,ifyoudonothaveit.SeedetailsinAcronisMediaBuilder.
InsteadofclickingTrueImage,youcanpluginaUSBflashdriveandclickAcronisSystemReport.Inthis
casetheprogramgeneratesareportandautomaticallysavesittotheflashdrive.
4. ClickthearrownexttotheHelpicon( ),andselectGeneratesystemreport.
5. Afterthereportisgenerated,clickSaveandintheopenedwindowspecifyalocationforthe
createdfile.
Theprogramwillarchivethereportintoazipfile.
SendthefiletotheAcronisCustomerServiceDepartment.Theywillbuildanisoimageofacustom
rescuemediacompatiblewithyourcomputerhardwareandsendyoutheisofile.Burnthisfiletoa
CD/DVDusingaprogramthatcanhandleisofilessuchasNero.
Pleasebeawarethatfindingtheappropriatedriversandmakingthecustomrescuemediamaytaketime.
Furthermore,findingtheappropriatedriversmaybenotpossibleinsomecases.
AfterburningyourcustomrescueCD,testittomakesurethatallyourcomputerhardwareisnow
detectedintherecoveryenvironment.
7.4 Acronis Customer Experience Program

AcronisCustomerExperienceProgram(CEP)isanewwaytoallowAcroniscustomerstocontribute
tothefeatures,designanddevelopmentofAcronisproducts.Thisprogramenablesourcustomersto
provideuswithvariousinformation,includinginformationaboutthehardwareconfigurationofyour
hostcomputerand/orvirtualmachines,thefeaturesyouusemost(andleast),andthenatureofthe
problemsyouface.Basedonthisinformation,wewillbeabletoimprovetheAcronisproductsand
thefeaturesyouusemostoften.
Tomakeadecision:
1. Onthesidebar,clickHelp,andthenclickAboutAcronisTrueImage.
2. Toleavetheprogram,turnofftheParticipateintheAcronisCustomerExperienceProgram
switcher.
Ifyouchoosetoparticipate,thetechnicalinformationwillbeautomaticallycollectedevery90days.
Wewillnotcollectanypersonaldata,likeyourname,address,phonenumber,orkeyboardinput.
ParticipationintheCEPisvoluntary,however,buttheendresultsintendedtoprovidesoftware
improvementsandenhancedfunctionalitytobettermeettheneedsofourcustomers.

CopyrightStatement
CopyrightAcronisInternationalGmbH,20022015.Allrightsreserved.
"Acronis","AcronisComputewithConfidence","AcronisRecoveryManager","AcronisSecureZone",
AcronisTrueImage,AcronisTry&Decide,andtheAcronislogoaretrademarksofAcronis
InternationalGmbH.
LinuxisaregisteredtrademarkofLinusTorvalds.
VMwareandVMwareReadyaretrademarksand/orregisteredtrademarksofVMware,Inc.inthe
UnitedStatesand/orotherjurisdictions.
WindowsandMSDOSareregisteredtrademarksofMicrosoftCorporation.
Allothertrademarksandcopyrightsreferredtoarethepropertyoftheirrespectiveowners.
Distributionofsubstantivelymodifiedversionsofthisdocumentisprohibitedwithouttheexplicit
permissionofthecopyrightholder.
Distributionofthisworkorderivativeworkinanystandard(paper)bookformforcommercial
purposesisprohibitedunlesspriorpermissionisobtainedfromthecopyrightholder.
DOCUMENTATIONISPROVIDED"ASIS"ANDALLEXPRESSORIMPLIEDCONDITIONS,
REPRESENTATIONSANDWARRANTIES,INCLUDINGANYIMPLIEDWARRANTYOFMERCHANTABILITY,
FITNESSFORAPARTICULARPURPOSEORNONINFRINGEMENT,AREDISCLAIMED,EXCEPTTOTHE
EXTENTTHATSUCHDISCLAIMERSAREHELDTOBELEGALLYINVALID.
ThirdpartycodemaybeprovidedwiththeSoftwareand/orService.Thelicensetermsforsuch
thirdpartiesaredetailedinthelicense.txtfilelocatedintherootinstallationdirectory.Youcan
alwaysfindthelatestuptodatelistofthethirdpartycodeandtheassociatedlicensetermsused
withtheSoftwareand/orServiceathttp://kb.acronis.com/content/7696
Acronispatentedtechnologies
Technologies,usedinthisproduct,arecoveredandprotectedbyoneormoreU.S.PatentNumbers:
7,047,380;7,275,139;7,281,104;7,318,135;7,353,355;7,366,859;7,475,282;7,603,533;7,636,824;
7,650,473;7,721,138;7,779,221;7,831,789;7,886,120;7,895,403;7,934,064;7,937,612;7,949,635;
7,953,948;7,979,690;8,005,797;8,051,044;8,069,320;8,073,815;8,074,035;8,145,607;8,180,984;
8,225,133;8,261,035;8,296,264;8,312,259;8,347,137;8,484,427;8,645,748;8,732,121andpatent
pendingapplications.

purposeofrecoveringorrevertingthedatato
aspecifieddateandtime.
8 Glossary of Terms
Backup settings
A
Asetofrulesconfiguredbyauserwhen
Acronis Secure Zone creatinganewbackup.Therulescontrolthe
backupprocess.Lateryoucaneditthebackup
Asecurepartitionforstoringbackups(p.81) settingstochangeoroptimizethebackup
onaharddisk.Advantages: process.
enablesrecoveryofadisktothesame
diskwherethedisk'sbackupresides Backup version
offersacosteffectiveandhandymethod Theresultofasinglebackupoperation(p.81).
forprotectingdatafromsoftware Physically,itisafileorasetoffilesthat
malfunction,virusattack,operatorerror containsacopyofthebackedupdataasofa
eliminatestheneedforaseparatemedia specificdateandtime.Backupversionfiles
ornetworkconnectiontobackupor createdbyAcronisTrueImage2015HDhavea
recoverthedata TIBextension.TheTIBfilesresultingfrom
Limitations: consolidationofbackupversionsarealso
calledbackupversions.
1)TheAcronisSecureZonecannotbecreated
onadynamicdisk.
Backup version chain
2)TheAcronisSecureZoneisnotavailableas Sequenceofminimum2backupversions(p.
alocationforbackupsintherecovery 81)thatconsistofthefirstfullbackupversion
environmentwhenyoustartAcronisTrue andthesubsequentoneormoreincremental
Image2015HDfrombootablerescuemedia, versions.Backupversionchaincontinuestill
orthroughAcronisStartupRecoveryManager. thenextfullbackupversion(ifany).
Note!ThisproducteditiondoesnotsupportAcronis
SecureZonecreation.Toaccessthisfeature,please Bootable media
upgradetofullversion.
Aphysicalmedia(CD,DVD,USBflashdriveor
B othermediasupportedbyamachineBIOSasa
bootdevice)thatcontainsstandaloneversion
ofAcronisTrueImage2015HD.
Backup
1. ThesameasBackupoperation(p.81). Bootablemediaismostoftenusedto:
2. Asetofbackupversionscreatedand recoveranoperatingsystemthatcannot
managedbyusingbackupsettings.A start
backupcancontainmultiplebackup accessandbackupthedatathathas
versionscreatedusingfull(p.82)and survivedinacorruptedsystem
incremental(p.82)backupmethods.
deployanoperatingsystemonbaremetal
Backupversionsbelongingtothesame
backupareusuallystoredinthesame backupsectorbysectoradiskthathasan
location. unsupportedfilesystem

Backup operation
Anoperationthatcreatesacopyofthedata
thatexistsonamachine'sharddiskforthe
D I
Differential backup Image
Note:Differentialbackupsarenotavailableinthis ThesameasDiskbackup(p.82).
productedition.Toaccessthisfeature,please
Incremental backup
1. Abackupmethodusedforsavingdata Note:Incrementalbackupsarenotavailableinthis
changesthatoccurredsincethelastfull productedition.Toaccessthisfeature,please
backupversion(p.82)withinabackup. upgradetofullversion.
2. Abackupprocessthatcreatesa
differentialbackupversion(p.82). 1. Abackupmethodusedforsavingdata
changesthatoccurredsincethelast
backupversion(p.81)(ofanytype)within
Differential backup version abackup.
Note:Differentialbackupsarenotavailableinthis
2. Abackupprocessthatcreatesan
incrementalbackupversion(p.82).
Adifferentialbackupversionstoreschanges Incremental backup version

tothedataagainstthelatestfullbackup Note:Incrementalbackupsarenotavailableinthis
version(p.82).Youneedaccesstothe productedition.Toaccessthisfeature,please
correspondingfullbackupversiontorecover upgradetofullversion.
thedatafromadifferentialbackupversion.
Abackupversion(p.81)thatstoreschanges
tothedataagainstthelatestbackupversion.
Disk backup (Image) Youneedaccesstootherbackupversions
Abackup(p.81)thatcontainsasectorbased fromthesamebackup(p.81)torestoredata
copyofadiskorapartitioninpackagedform. fromanincrementalbackupversion.
Normally,onlysectorsthatcontaindataare
copied.AcronisTrueImage2015HDprovides N
anoptiontotakearawimage,thatis,copyall
thedisksectors,whichenablesimagingof Nonstop backup
unsupportedfilesystems.
Note!NonstopBackupisnotavailableinthis
F productedition.Toaccessthisfeature,please
Full backup Nonstopbackupactuallyisadisk/partitionor

1. Abackupmethodthatisusedtosaveall filebackupthatiscreatedusingtheAcronis
thedataselectedtobackup. NonstopBackupfeature.Thisisasetofone
fullbackupversion(p.82)andasequenceof
2. Abackupprocessthatcreatesafull
incrementalbackupversions(p.82)thatare
backupversion(p.82).
createdatshortintervals.Itgivesalmost
continuousprotectionofdata,thatis,itallows
Full backup version recoveryofpreviousdatastateatany
Aselfsufficientbackupversion(p.81) recoverypointyouneed.
containingalldatachosenforbackup.Youdo
notneedaccesstoanyotherbackupversion
torecoverthedatafromafullbackupversion.

Nonstop protection
Note!NonstopBackupisnotavailableinthis
Nonstopprotectiontheprocessthatthe
NonstopBackupfeatureperformswhenitis
turnedon.
O
Online backup
Onlinebackupabackupthatiscreatedusing
AcronisOnlineBackup.Onlinebackupsare
storedinaspecialstoragenamedtheOnline
storage,accessibleovertheInternet.The
mainadvantageofanonlinebackupisthatall
backupsarestoredontheremotelocation.It
givesaguaranteethatallbackedupdatawill
besafeindependentlyofauserlocalstorages.
TobegintousetheOnlinestorageauser
shouldsubscribetotheservice.
R
Recovery
Recoveryisaprocessofreturningofa
corrupteddatatoapreviousnormalstate
fromabackup(p.81).
V
Validation
Anoperationthatcheckswhetheryouwillbe
abletorecoverdatafromaparticularbackup
version(p.81).
Whenyouselectforvalidation
afullbackupversion(p.82)theprogram
validatesthefullbackupversiononly.
anincrementalbackupversion(p.82)
theprogramvalidatestheinitialfull
backupversion,theselectedincremental
backupversion,andthewholechain(if
any)ofbackupversionstotheselected
incrementalbackupversion.

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Table of contents

2 Copyright Acronis International GmbH, 2002-2015

3 Copyright Acronis International GmbH, 2002-2015

1.1 What is Acronis True Image 2015 HD?

1.2 System requirements and supported media

1.2.2 Supported operating systems

4 Copyright Acronis International GmbH, 2002-2015

1.2.3 Supported file systems

1.2.4 Supported storage media

1.3 Installing Acronis True Image 2015 HD

5 Copyright Acronis International GmbH, 2002-2015

1.4 Upgrading Acronis True Image 2015 HD

6 Copyright Acronis International GmbH, 2002-2015

1.5 Technical Support

7 Copyright Acronis International GmbH, 2002-2015

2.1 Basic concepts

8 Copyright Acronis International GmbH, 2002-2015

9 Copyright Acronis International GmbH, 2002-2015

2.2 The difference between file backups and

2.3 Full, incremental and differential backups

10 Copyright Acronis International GmbH, 2002-2015

11 Copyright Acronis International GmbH, 2002-2015

2.4 Deciding where to store your backups

12 Copyright Acronis International GmbH, 2002-2015

2.4.1 Authentication settings

2.5 Integration with Windows

13 Copyright Acronis International GmbH, 2002-2015

14 Copyright Acronis International GmbH, 2002-2015

15 Copyright Acronis International GmbH, 2002-2015

3.1 Backing up partitions and disks

16 Copyright Acronis International GmbH, 2002-2015

3.2 Backup options

17 Copyright Acronis International GmbH, 2002-2015

18 Copyright Acronis International GmbH, 2002-2015

3.2.1.1 Weekly execution parameters

3.2.2 Backup schemes

19 Copyright Acronis International GmbH, 2002-2015

3.2.2.1 Single version scheme

3.2.2.2 Custom schemes

20 Copyright Acronis International GmbH, 2002-2015

Managing custom backup schemes

3.2.3 Notifications for backup operation

21 Copyright Acronis International GmbH, 2002-2015

22 Copyright Acronis International GmbH, 2002-2015

3.2.4 Image creation mode

3.2.5 Backup protection

23 Copyright Acronis International GmbH, 2002-2015

3.2.6 Pre/Post commands for backup

3.2.6.1 Edit user command for backup

3.2.7 Backup splitting

24 Copyright Acronis International GmbH, 2002-2015

3.2.8 Backup validation option

3.2.9 Backup reserve copy

25 Copyright Acronis International GmbH, 2002-2015

3.2.10 Removable media settings

3.2.11 Backup comment

3.2.12 Error handling

26 Copyright Acronis International GmbH, 2002-2015

3.2.13 File-level security settings for backup

3.2.14 Computer shutdown

3.2.15 Performance of backup operation

27 Copyright Acronis International GmbH, 2002-2015

3.3 Operations with backups