Professional Documents
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User manual
WW70J4*****
SSEC SEC
Safety information 3
What you need to know about the safety instructions 3
Contents
Installation 13
Whats included 13
Installation requirements 15
Step-by-step installation 17
Operations 29
Control panel 29
Simple steps to start 31
Course overview 32
Settings 35
Maintenance 36
Eco drum clean 36
Smart check 37
Emergency drain 38
Cleaning 39
Recovery from freezing 42
Care against an extended time of disuse 42
Troubleshooting 43
Checkpoints 43
Information codes 48
Specifications 51
Fabric care chart 51
Protecting the environment 52
Specification sheet 53
2 English
Safety information
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or find help and information online at www.samsung.com.
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
English 3
These warning signs are here to prevent injury to yourself and others.
Safety information
WARNING
To reduce the risk of fire, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
Do not let children (or pets) play in or on your washing machine.
The washing machine door does not open easily from the inside and
children may be seriously injured if trapped inside.
This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not play with the
appliance.
For use in Europe: This appliance can be used by children aged from 8
years and above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
4 English
Safety information
its service agent or similarly qualified persons in order to avoid a
hazard.
This appliance should be positioned so that the power plug, the water
supply taps, and the drain pipes are accessible.
For appliances with ventilation openings in the base, that a carpet must
not obstruct the openings.
The new hose-sets supplied with the appliance are to be used and that
old hose-sets should not be reused.
CAUTION
In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by the utility.
WARNING
English 5
Remove all foreign substances such as dust or water from the power plug terminals and
Safety information
6 English
Safety information
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your
nearest service centre.
Do not touch the power plug with wet hands.
Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
Do not use a ventilating fan.
A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.
If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other inflammable or explosive substances.
This may result in electric shock, fire, or an explosion.
English 7
Do not open the washing machine door by force while it is operating (high-temperature
Safety information
washing/drying/spinning).
Water flowing out of the washing machine may result in burns or cause the floor to be
slippery. This may result in injury.
Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
This may result in injury.
Do not touch the power plug with wet hands.
This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do
not let children climb in or onto the appliance.
This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull
it straight out of the outlet.
Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
When the appliance needs to be repaired or reinstalled, contact your nearest service
centre.
Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the
power plug.
Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact you
nearest Samsung Customer Service.
This may result in electric shock or fire.
8 English
Safety information
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washing machine using a damp, soft
cloth.
Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing
machine.
If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap
slowly.
Open the water tap slowly after a long period of non-use.
The air pressure in the water supply hose or the water pipe may damage a product part
or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
If the washing machine is used when it is flooded because of a draining problem, it may
result in electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.
If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance
(e.g. waste, thread, hair, etc.).
If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that
there is no water leak before using the product.
If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
English 9
Using the product for business purposes qualifies as a product misuse. In this case, the
Safety information
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from such
misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
As well as being harmful to humans, this may result in electric shock, fire or problems
with the product.
Do not place objects that generate electromagnetic fields near the washing machine.
This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat
suits, and bicycle, motor cycle and car covers, etc.
Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, floor, or clothing due
to abnormal vibrations.
Do not wash throw rugs or doormats with rubber backing. The rubber backing may come
off and stick to inside the drum, and this may result in malfunction such as a drainage
error.
Do not operate the washing machine when the detergent drawer is removed.
This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
This may result in burns.
Do not insert your hand into the detergent drawer.
This may result in injury as your hand may be caught by the detergent input device.
The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.
This may result in damage to the washing machine, or injury and death in the case of
pets due to the abnormal vibrations.
10 English
Safety information
This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops
or massage clinics.
This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
This may cause the drum to rust.
If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
This may result in spontaneous combustion or ignition due to the heat from the oxidation
of the oil.
Do not use water from water cooling/heating devices.
This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
If it hardens and accumulates inside the washing machine, it may result in problems with
the product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle,
water temperature and additional functions.
This may result in discoloration or fabric damage.
Take care that childrens fingers are not caught in the door when you close it.
Failure to do so may result in injury.
English 11
WARNING
12 English
Whats included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
Installation
01
02
09
03
10
11
04
05
12
06
07
08
English 13
Cap fixer
NOTE
Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
Hot water hose: Applicable models only.
Liquid detergent container: Applicable models only.
14 English
Installation
To ensure proper grounding, the washing it may take longer to fill the drum, causing
machine comes with a power cord featuring the washing machine to turn off. Water taps
a three-prong grounding plug for use in a must be within 120 cm from the rear of the
properly installed and grounded outlet. washing machine so that the provided inlet
Check with a qualified electrician or hoses reach the washing machine.
serviceperson if you are not sure about the To reduce the risk of leaks:
grounding. Make sure water taps are easily
Do not modify the provided plug. If it does accessible.
not fit the outlet, call a qualified electrician Turn off the taps when the washing
to install a proper outlet. machine is not in use.
Check for any leaks at the water inlet
WARNING
hose fittings on a regular basis.
Do NOT use an extension cord.
Use only the power cord that comes CAUTION
with the washing machine. Before using the washing machine for the
Do NOT connect the ground wire to first time, check all connections at the water
plastic plumbing, gas lines, or hot water valve and taps for any leaks.
pipes.
Improperly connected grounding Drain
conductors may cause electric shock. Samsung recommends a standpipe in
height of 60~90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
English 15
Flooring
For best performance, the washing
Alcove or closet installation
machine must be installed on a solid floor.
Wood floors may need to be reinforced Minimum clearance for stable operation:
to minimize vibration and/or unbalanced Sides 25 mm Rear 50 mm
loads. Carpeting and soft tile surfaces are
Top 25 mm Front 550 mm
not a good resistance to vibrations and may
Installation
cause the washing machine to move slightly If both the washing machine and a dryer
during the spin cycle. are installed in the same location, the front
of the alcove or closet must have at least
CAUTION a 550 mm unobstructed air opening. Your
Do NOT install the washing machine on a washing machine alone does not require a
platform or a poorly supported structure. specific air opening.
Water temperature
Do not install the washing machine in areas
where water may freeze as the washing
machine always retains some water in its
water valves, pumps, and/or hoses. Frozen
water left in the connection parts may
cause damage to belts, the pump, and other
components of the washing machine.
16 English
Location requirements:
Solid, level surface without carpeting or flooring that may obstruct ventilation
Away from direct sunlight
Installation
Adequate room for ventilation and wiring
The ambient temperature is always higher than the freezing point (0 C)
Away from a heat source
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of childrens reach.
English 17
The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go
to 7.
Connect the water hose to the water tap.
1. Remove the adaptor (A) from the water
hose (B).
A
18 English
Installation
3. Hold the adaptor and turn part (C) in the
arrow direction to loosen it by 5 mm (*).
English 19
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung service
centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.
20 English
Installation
1. Connect the red end of the hot water
hose to the hot water inlet on the back
of the machine.
2. Connect the other end of the hot water
hose to the hot water tap.
English 21
ln a drain pipe
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe at
a slant.
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing
machine.Before you start
22 English
Initial settings
English 23
Laundry guidelines
Sort the laundry according to these Empty all the pockets of your laundry
criteria: items
Care Label: Sort the laundry into cottons, Metal objects such as coins, pins, and
mixed fibres, synthetics, silks, wools, and buckles on clothing may damage other
rayon. laundry items as well as the drum.
Colour: Separate whites from colours.
Size: Mixing different-sized items Turn clothing with buttons and
embroideries inside out
Before you start
24 English
CAUTION
If the laundry is unbalanced and the UB
information code is displayed, redistribute
the load. Unbalanced laundry may reduce
the spinning performance.
English 25
CAUTION
Do not open the detergent drawer while the washing machine is operating.
Do not use the following types of detergent:
Tablet or capsule types
Ball or net types
To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.
26 English
CAUTION
Do not apply powder detergent to the
liquid container.
Concentrated fabric softener must be
diluted with water before applied.
Do not apply main-wash detergent to
the softener compartment.
English 27
CAUTION
A Do not exceed the max line that is
marked inside the container.
Remove the liquid container if using
powder detergent.
Before you start
28 English
Control panel
02 08
01
03 04 05 06 07
09
03 Temp. Press to change the water temperature for the current cycle.
Operations
Press to change the spinning speed for the current course.
Rinse Hold (No indicator) : The final rinse process is suspended so
04 Spin that the laundry remains in the water. To unload the laundry, run a
drain or spin process.
No Spin : The drum does not spin after the final drain process.
English 29
30 English
3 4 5
Operations
6. Press Start/Pause.
English 31
Course overview
Standard courses
32 English
Options
Option Description
For badly soiled laundry. The operation time for each cycle is
Intensive
longer than normal.
This will add a preliminary washing cycle before the main
Pre Wash
wash cycle.
Operations
Rinse+ Press this button to add additional rinse cycles.
English 33
Delay End
You can set the washing machine to finish your wash automatically at a later time, choosing a
delay of between 1 to 19 hours (in 1 hour increments). The hour displayed indicates the time
the wash will finish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause.
The corresponding indicator turns on with the clock running.
4. To cancel the Delay End, restart the washing machine by pressing Power.
Real-life case
You want to finish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then,
what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m.
Provided below is the time line for this example.
34 English
Operations
NOTE
To add detergent, put more laundry in the
drum, or change the cycle settings whilst
in the Child Lock state, you must first
deactivate the Child Lock.
English 35
CAUTION
Do not use any cleaning agents for cleaning
the drum. Chemical residue in the drum
deteriorates the washing performance.
36 English
Maintenance
the app.
5. When the information code is
recognized correctly, the app provides
detailed information about the problem
with applicable counteractions.
English 37
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing
machine from the electrical outlet.
A 2. Open the filter cover (A) using a coin or
thin metal object.
B
Maintenance
NOTE
Use a spacious container because the water
in the drum may be more than expected.
38 English
Mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washing machine, and
unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose
from the back of the washing machine.
Cover the hose with a cloth to prevent
water from gushing out.
Maintenance
also submerged.
6. Dry the mesh filter completely in the
shade.
7. Reinsert the mesh filter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open the water tap.
NOTE
If the mesh filter is clogged, an information code of 4C appears on the screen.
English 39
Pump filter
It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged
pump filter may reduce the bubble effect.
1. Turn off the washing machine, and
unplug the power cord.
A 2. Drain the remaining water inside the
drum drum. See the Emergency drain
section.
3. Open the filter cover using a coin or key.
4. Turn the pump filter (A) knob to the left,
and drain off the remaining water.
NOTE
Some pump filters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump filter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the filter.
To close the safety knob of the pump
filter, turn it clockwise. The spring makes
a rattling sound, which is normal.
NOTE
If the pump filter is clogged, an information code of 5C appears on the screen.
40 English
Detergent Drawer
Maintenance
English 41
NOTE
To remove remaining detergent, perform the RINSE+SPIN course with the drum being empty.
NOTE
If the washing machine still doesnt operate normally, repeat the above steps until it operates
normally.
42 English
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem Action
Make sure the washing machine is plugged in.
Make sure the door is properly closed.
Make sure the water taps are open.
Make sure to press or tap Start/Pause to start the washing
machine.
Does not start.
Make sure Child Lock is not activated.
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
Check the fuse or reset the circuit breaker.
Fully open the water tap.
Water supply is Make sure the door is properly closed.
insufficient, or no Make sure the water supply hose is not frozen.
water is supplied. Make sure the water supply hose is not kinked or clogged.
Make sure there is sufficient water pressure.
Make sure the washing machine is running with sufficient
water pressure.
Make sure the detergent is added to the centre of the
After a cycle,
detergent drawer.
detergent remains in
Make sure the rinse cap is inserted properly.
the detergent drawer.
If using granular detergent, make sure the detergent selector
Troubleshooting
is in the upper position.
Remove the rinse cap and clean the detergent drawer.
English 43
Problem Action
Make sure the washing machine is installed on a level, solid
floor that is not slippery.
If the floor is not level, use the levelling feet to adjust the
height of the washing machine.
Make sure the shipping bolts are removed.
Make sure the washing machine is not contacting any other
Excessive vibrations
object.
or makes noise.
Make sure the laundry load is balanced.
The motor can cause noise during normal operation.
Overalls or metal-decorated clothes can cause noise while
being washed. This is normal.
Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or filter case.
Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
Make sure the debris filter is not clogged.
Close the door and press or tap Start/Pause. For your safety,
the washing machine will not tumble or spin unless the door
Does not drain and/ or is closed.
spin. Make sure the drain hose is not frozen or clogged.
Make sure the drain hose is connected to a drain system that
is not clogged.
If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufficient power, it
Troubleshooting
44 English
English 45
Problem Action
Fully open both taps.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct taps. Flush
water lines.
Make sure the water heater is set to supply a minimum
120 F (49 C) hot water at the tap. Also, check the water
heater capacity and recovery rate.
Disconnect the hoses and clean the mesh filter. The mesh filter
Fills with the wrong may be clogged.
water temperature. While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
While the washing machine fills, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Use the High or Extra High spin speed.
Use high efficiency (HE) detergent to reduce oversudsing.
Load is wet at the end
Load is too small. Small loads (one or two items) may become
of a cycle.
unbalanced and not spin completely.
Make sure the drain hose is not kinked or clogged.
Make sure the door is properly closed.
Make sure all hose connections are tight.
Troubleshooting
Make sure the end of the drain hose is correctly inserted and
Leaks water.
secured to the drain system.
Avoid overloading.
Use high efficiency (HE) detergent to prevent oversudsing.
Excessive suds collect in recesses and can cause foul odours.
Run cleansing cycles to sanitize periodically.
Has odours.
Clean the door seal (diaphragm).
Dry the washing machine interior after a cycle has finished.
No bubbles are seen
Overloading may screen bubbles.
(Bubbleshot models
Severely contaminated laundry may not generate bubbles.
only).
46 English
Troubleshooting
English 47
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Problem Action
Water is not supplied.
Make sure the water taps are open.
Make sure the water hoses are not clogged.
Make sure the water taps are not frozen.
Make sure the washing machine is operating with sufficient
water pressure.
Make sure that the cold water tap and the hot water tap are
4C properly connected.
Clean the mesh filter as it may be clogged.
NOTE
When the washer displays the 4C code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
Make sure the cold water supply hose is firmly connected to
the cold water tap.
4C2
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
Water is not draining.
Make sure the drain hose is not frozen or clogged.
Make sure the drain hose is positioned correctly, depending
on the connection type.
5C Clean the debris filter as it may be clogged.
Make sure the drain hose is straightened all the way to the
Troubleshooting
drain system.
If the information code remains, contact a customer service
centre.
Operating the washer with the door open.
DC Make sure the door is properly closed.
Make sure laundry is not caught in the door.
Water is overflowed.
OC Restart after spinning.
If the information code remains on the display, contact a local
Samsung service centre.
48 English
NOTE
LC1 When the washer displays the LC/LC1 code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
Spinning does not work.
Make sure laundry is spread out evenly.
Make sure the washing machine is on a flat, stable surface.
UB Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an UB check message
will be shown in the display.
Check the motor for operation.
3C Try restarting the cycle.
If the information code remains, contact a customer service
centre.
The electronic control needs to be checked (Over Voltage Error).
Check the PCB and wire harness.
Check if power is supplied properly
If the information code remains, contact a customer service
UC centre. Troubleshooting
Low voltage detected
Check if the power cord is plugged in.
If the information code remains, contact a customer service
centre.
High temperature heating check
HC If the information code remains, contact a customer service
centre.
English 49
Problem Action
The Water Level sensor is not working properly.
Try power off and restarting the cycle.
Check Water Level Sensor wire harness.
If the information code remains, contact a customer service
centre.
1C
NOTE
When the washer displays the 1C code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
Check communications between main and sub PBAs.
AC Try power off and restarting the cycle.
If the information code remains, contact a customer service
centre.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
Troubleshooting
50 English
English 51
52 English
NOTE
The design and specifications are subject to change without notice for quality improvement
purposes.
For WW70J4213IW, Cotton 60C + Intensive + 2 Rinses +1200rpm is recommended for a
normally soiled load.
Specification
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DC68-03506M-00