QA-QC Plan

Quality Assurance and Quality Control
Plans & Procedures
DOCUMENT NO.: XXX-QA-P-001: Rev. 05
REF. ISO 9001:2000
DOC.NO. XXX-QA-P-001 1 OF 84
REV. 05
CONTENTS
1.1 INTRODUCTION
1.2 C
OMPANY
QUALIT
POLICY
2.0
PROJEC
SCOPE
S
c
0
O
3.1 Organization Chart

3.2 Job Description
3.3 Resources and Personnel
3.4 Project Interface
4.0 PROJECT QUALITY MANAGEMENT
4.1 Management Objectives for Quality

4.2 Management Responsibility
4.3 Quality System
4.4 Contract Review
4.5 Design Control
4.6 Document and Data Control
4.7 Purchasing
4.8 Supplied Product
4.9 Product Identification
4.10 Process Control
4.11 Inspection and Testing
4.12 Control of Inspection, Measuring and Testing
Equipment
4.13 Inspection and Test Status
4.14 Control of Non-Conforming Products
4.15 Corrective and Preventive Action
4.16 Handling, Storage, Packaging, Preservation
and Delivery
4.17 Control of Quality Record
4.18 Internal Quality Audit
4.19 Training
4.20 Servicing
4.21 Statistical Technique
4.22 Pre-Commissioning Work
DOC.NO. XXX-QA-P-001
REV. 05
APPENDIXES
AL unmRrriR
APPENDIX A Job Description
APPENDIX B Management Directives
APPENDIX C Quality Control Procedure
APPENDIX D Inspection and Test Plan
APPENDIX E Inspection Checklist
APPENDIX F Organization Chart Quality
APPENDIX G Audit
DOC.NO. XXX-QA-P-001 3 OF 84
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1.1 INTRODUCTION
The aim of this Quality Plan is to define the

processes that will effectively demonstrate our
commitment to Quality to both customer and
employees. Such processes are established,
documented, implemented and maintained thru the
adoption of a Quality Management System based on
ISO 9001:2000, review and implementation and the
application of the latest industry codes and
standards.
1.2 COMPANY QUALITY POLICY
It is ABC Company Policy to provide THE CLIENT

with high quality projects and associated services to
ensure that each project is completed on time, within
budget and to the highest client's demands.
This will be achieved by:
> Operating a Quality Management

Systems requirement based upon ISO
9001:2000.
> Adopting the principles of continuous

improvement in our product and processes
working only to National & Internationally
Recognized Standard.
> Training and Development of our
employees, recognizing the important role
everyone plays in the success of the
company.
> Adopting a flexible and caring approach

thus forging the right relationship with our
clients.
> Fostering and promoting a spirit of Team

Work and Enterprise throughout the
company.
> Adopting a Quality Plan to guide and control

each project.
> To review each project on completion,

utilizing all non-conformance to ensure
enhance project performance.
To this end, ABC Company has an obligation to

ensure that the final product i.e. results of activities
or processes meets its fitness for purpose and has
been carried out in accordance with the job
specification and is consistent with design
requirement.
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2.0 PROJECT SCOPE
2.1 Scope of Work:
The work comprises the proposed construction

project
Site Preparation:
a. Clearing the Site :
Perform clearing, grubbing, cutting, fill

grading and marl surfacing in accordance
with Client Requirements, approved
construction drawings and International and
Industry Standards and specifications
requirements.
b. Construction of Buildings Structures
Construction of Buildings Structures shall be

in accordance with Client Requirements and
Standard Drawings, approved construction
drawings and International and Industry
Standards, and specifications requirements.
c. Utilities :
Piping installation and testing shall be in
accordance with Client Requirements,
Standard Drawings, approved construction
drawings, and International and Industry
Standards, and specifications requirements.
Applicable References :
> ISO 9000:2000 Quality

Management Systems -
Fundamentals
and Vocabulary
> ISO 9001:2000 Quality

Management Systems -
Requirements
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3.0 ORGANIZATION
3.1 The Organizational Chart found in

APPENDIX F defines the project
organization. Head Office support functions
are also indicated, as applicable.
3.2 Job Description
Job descriptions are prepared in a standard

format, which incorporates the information
below:
> Position
> Responsibilities
> Reports to
> Expected Duties/Outputs
The Job Descriptions shall be held by the

Project Manager and he shall ensure that
personnel fully understand their
responsibilities and authorities. The Job
descriptions include the following (the full
descriptions are found in APPENDIX A):
> Project Manager

> QA/QC Civil Inspector
> QA/QC Piping Inspector
> Safety Supervisor
> Equipment Supervisor
3.3 Resources and Personnel

The Project Manager has the responsibility to
ensure that adequate resources and trained
personnel are available to ensure the
efficient and effective operation of the
project.
The Project Manager and THE CLIENT prior

to commencement of work shall approve
employment of all ABC Company Quality
Staff.
ABC Company and its proposed sub-

contractor will submit resumes of his Quality
Staff to the client for review and approval.
THE CLIENT shall have the right to interview
and /or test assigned inspector. THE CLIENT
has the right to reject proposed candidate if
they are found not suitable for the position
assigned.
In the event of personnel change required

due to vacation, illness, temporary
assignments, emergency leave resignation
or other reasons
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as necessary to maintain required QAJ QC
coverage, the Project Manager shall advise
the Client of such coverage and QA/QC
coverage at least thirty (30) days in advance
of schedules absences or changes and as
soon as possible for other changes.
Where external resources are required on a

temporary or casual basis, the Project
Manager is required to ensure that these
additional resources are trained in all
relevant company procedures, that evidence
of their valid qualification is available and that
the copy is included in the personnel file.
3.4 Project Interface
ABC Company and THE CLIENT may

informally communicate without restriction:
However, any informal discussion shall not
have any contractual obligation until
confirmed in formal correspondence by the
Project Manager.
Formal Correspondence includes:
- Meetings
- Reports
- Correspondence
- Records
- Site Instruction
- Request for Inspection (RFI)
4.0 PROJECT QUALITY MANAGEMENT
4.1 Management Objectives for Quality
The Management Team recognizes that the

success of any initiative is directly dependent
upon the commitment and leadership of
management.
The following are an integral part of our

philosophy, providing goals to strive toward
and achieve:
> Ensuring that the activities required by
the specified Quality System or contract are
planned, implemented and controlled and
their progress monitored
> Communicating requirements peculiar to
the specific product, project or contract to all
affected departments, subcontractors and
customers,
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and resolving problems that arise at the
interfaces between such groups.
> Reviewing the results of any audits
conducted.
> Authorizing requests for exemption from
quality system elements.
> Controlling corrective actions.
> The profitable utilization and continuous

improvement of resources in all project
operation.
> Establishing optimum inventory levels.
> Reduction of scrap, rework and customer
complaints.
> Achievement of maximum sales potential and
profitability.
> Providing support to all projects.
> Recognizing and demonstrating that

project completion on time and within
budgets are our minimum acceptable
standard.
These objectives will be translated into

defined performance targets, and shall be
formally reviewed by the Senior Management
at periodic intervals.
4.2 Management Responsibility
The company has documented their Policy

for Quality, approved by the General
Manager, who in conjunction with his
Management Team is responsible for
ensuring that this policy is understood,
implemented and maintained throughout all
levels of the company.
The responsibilities and authority for all

personnel involved in managing, performing,
or verifying work affecting quality is clearly
defined within the documented Quality
System.
All Managers are responsible for ensuring

that adequate resources are provided for
managing, performing and verification of
Quality activities.
A Quality Management Representative

(QMR) has been appointed with defined
responsibility for:
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> Establishing, implementation and
maintenance of the ABC Company Quality
System, in accordance with the requirements
of ISO 9001:2000.
> Reporting on the effectiveness of the

Quality System to the Company
Management Team
> Liaison with customer and third party

organization on quality related matters
The Management Team will conduct formal

Management Review Meetings, chaired by
the General Manager, to establish the
ongoing effectiveness of the Quality System,
and as a focus for continuous improvement.
The frequency of these meetings and the
agenda are defined within documented
procedures.
In accordance with ISO 9001:2000 and

Schedule "Q". ABCSenior Management shall
review the project specific Quality System on
a regular basis to ensure that the system is
suitable and effective.
At a minimum, ABCSenior Management

reviews shall be conducted every six months.
ABC shall make a presentation of the results

and recommended actions of such reviews
Company Representative within three (3)
weeks after the scheduled review date.
Changes to the Quality System that result
from ABC Companys Senior Management
Review shall be incorporated in the Project
Quality Plan with the approval of Company
Representative.
4.3 Quality System
The company operates and maintains a

documented Quality System, which defines
the policies, objectives, responsibilities,
delegation of authority and methodology
applied to all quality related activities within
the organization.
The documented Quality System, which is

controlled throughout a Technical Library,
consists of:
> Quality Manual

This document provides the
company's interpretation of ISO
9001:2000. It's the document upon
which all-subsequent policies and
procedures are based.
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> Procedures Manual
Each division will establish

procedures that define the methods
and responsibilities for reaching and
maintaining the company objectives.
> Quality Plans
Quality plans will be prepared for

each project that record a sequential
flow of quantity activities in the
process.
> Quality Control Procedures:
These explain how we undertake

tasks affecting quality (see
APPENDIX C)
The system is supported by:
> Quality Records

> Company Standards and
Specifications
> National/International
Standards
> Supplier Procedures and
Specifications
4.4 Contract Review
It is our policy to conduct reviews of all

inquiries, invitations to tender, contracts and
orders received (written and verbal), in
accordance with documented procedures, to
ensure that all customer requirements are
met Right First Time.
The review will be conducted dependent on

the extent of new technology involved, and
similarity to previously undertaken contracts,
and will ensure that:
Procedure: On Proposal Stage

a. Where practical, intended Project
personnel shall be involved with the
evaluation of THE CLIENT Invitation To
Bid and the preparation of documents for
the proposal.
b. On proposal for major projects, the
nominated Project Manager should, if
practicable prepare and issue a Project
Execution Strategy to summarize the
scope of work in which ABC Company
would execute if awarded the contract.
This document is part of the Technical
Proposal to be submitted.
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Procedure: At Contract Award
a. Upon award of the contract, the

appointment of the Project Manager is
confirmed in writing and to be distributed
to Department Managers.
b. The Project Manager shall be

advised by the General Manager of any
special requirement he should comply
with regarding the project execution
arising reference to the Technical
Proposal as submitted. He should meet,
as necessary, with the General Manager
and relevant team members to discuss
any questions he may have with regard
to the contract specifications, errors or
omissions and THE CLIENT involvement.
Procedure: Handover to Project
a. The Project Manager shall receive

from the General Manager and/or
Technical Manager complete package of
proposal documentation, including all
subsequent submissions and
correspondence. Collectively, this now
comprises the "contract documentation
package" and is passed over by the
General Manager and/or Technical
Manager.
b. The Package shall include (and as
necessary):
>Acopy of the Original Proposal and

estimate file with all back-up
documentation.
> Amendments made during the
negotiations (if any)
> All THE CLIENT correspondence and
meeting notes
> All internal meeting notes
> Technical and commercial
documentations
> Final contract
c. The Project Manager shall be

responsible for distribution within Project
Team to other parties involved.
d. The Project Manager shall
thoroughly review the documentation and
become familiar with the contents of the
contract and all elated documents.
Procedure: Meeting Preparation
a. The Project Manager having acquired a

sound knowledge of the Contract
requirements and the relevant Proposal
Documents will allocate his Project Team
responsibilities.
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b. The Project Manager will identify
parts of the contract documentation
package including the Company's
Contract Execution Strategy and
determine the necessary distribution as
appropriate to all project team members.
c. The Project Manager will arrange
for the distribution in accordance to
paragraph "b".
d. Each project team member shall
carefully review the supplied document,
list any items not fully understood or
where possible misunderstanding may
arise and any information or clarification
is required from THE CLIENT.
e. These listing shall be made in the form of
written specific queries.
f. Special attention shall be paid to ensure
the following:
> Line of Communication: That these

are clearly defined by means of
organization charts job description, are
understood and workable.
> Interfaces: That these are clearly

defined understood and include
interfaces of disciplines with each other,
with third parties and with THE CLIENT.
g. Work Scope: That the design

criteria including the scope of work which
shall constitute the design database, are
established, agreed with THE CLIENT
and issued and understood by those
responsible for the work.
Procedure: Contract Review Meeting
a. The timing of the Contract Review

meeting must be a considered balance
between just sufficient prior time for the
preparatory activities and the need to
hold the meeting before actual contract
work commences in detail.
b. The Contract Review Meeting shall
be chaired by the Project Manager, who
will ensure that the minutes of meeting
are taken.
c. The relevant Proposal Manager
and other previously involved proposal
staff shall attend the meeting at the
request of the Project Manager.
d. All assigned lead proposal staff will
have prepared a statement of all criteria
for their discipline prior to the start of any
project activities.
e. Items discovered (omission,
discrepancies, clarifications etc.) during
the meeting preparation phase shall be
discussed, resolved and minuted during
the meeting.
f. Where necessary, formal requirements
for clarification and further information
shall be compiled at the meeting as
addenda to the minutes for subsequent
follow-up by the Project Manager.
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g. During the meeting, any changes
required in relation to standard working
practices to satisfy the requirements of
the project, will be reviewed and
responsibilities assigned for the
preparation of adequate project specific
instructions, including procedures and
technical guidelines.
h. Project requirements for format of
deliverables shall be identified and
explained including, document number,
title blocks etc. where specified by THE
CLIENT as a contractual need.
Procedure: Follow-up Action
a. After the meeting, the Project

Manager, or his assigned Project
Engineer will coordinate resolution of any
points.
b. A letter to THE CLIENT is then
prepared by the Project Manager or his
assigned Project Engineer, explaining all
requests for clarification information,
which cannot be handled internally. This
letter is compiled within 5 days maximum
after the review meeting. The Project
Manager will maintain an action log until
the queries are satisfactorily resolved.
c. Each department and/or discipline
will maintain a file of, or access to, the
relevant documents (i.e. works scope,
THE CLIENT specific action etc.)
4.5 Design Control
It is the company's policy to be closely

involved with customers throughout all
stages of product design and development.
All design activities shall be performed in

accordance with documented procedures to
ensure that:
> They are identified, planned, and

responsibilities assigned.
> Organizational and Technical interface
are identified and documented.
> All design inputs are identified and
documented, and any differences or
ambiguities are resolved with the
customer.
> All design is validated under defined
operating procedures.
> All design outputs are documented and
verified against design input
requirements.
> All proposed changes to design are
identified, documented, reviewed and
approved by authorized personnel prior to
implementation.
> Design reviews involving all personnel
affected by the design are planned
conducted and documented.
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> To indicate when, how, and by whom the
design process is to be carried out,
controlled and documented.
> To indicate the arrangements for the
review, verification and validation of
design output conformity to design input
requirements.
> Where applicable, the extent to which
the customer is to be involved in design
reviews and design verification.
The plan should reference applicable codes,

standards, specifications and regulatory
requirements as appropriate.
4.6 Document and Data Control
All documents forming part of quality system

are subject to documented procedures to
ensure that:
> Complete documents and data
applicable to product shall be provided to
keep track of the materials description.
> Each documents and data shall be
clearly identified corresponding to the
product. Tagging on the product shall
appear on the documents and data for
easy access.
> All documents and data shall always be
available at the store and the
Storekeeper and QA/QC Inspector shall
always keep records for easy access.
> The responsible QA/QC Inspector take
the responsibility reviewing the
documents and data to ensure
compliance based on the specifications
or schedules.
> The appropriate authority prior to issue
approves documents.
> Only current issues of documents are
available at designated locations.
> Obsolete documents are removed from
all points of use.
> Obsolete documents required for
historical purposes are suitably identified.
> Each document is provided with a unique
identification.
> Designated personnel retain master
registers of documents.
> All changes to documents are

performed and approved by the
personnel responsible for the original
approval and issue.
> On site documents are to be controlled by
the Project Manager.
Procedure: Document Handling
a. All documents transmitted to ABC

Company for this specific project will be
addressed to the Project Manager.
b. Receipt, issue and usage of these
documents shall be controlled.
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c. The document shall be date
stamped on receipt and entered into the
corresponding log.
d. The document on issue shall be stamped
"CONTROLLED COPY".
e. Only controlled copy of the
documents shall be used for construction.
f. Photocopying of the controlled copy is
not permitted. Sufficient numbers of
controlled copy shall issue to the
construction crew to perform their job.
g. The distribution shall be made
under cover of a Document Transmittal.
h. In case of revisions, copies shall
destroy the previous issue or clearly mark
them as "SUPERSEDED".
i. Any individual assigned to have a
sensitive document (either the
original or a copy), will use it only at his
designated workstation.
j. Sensitive documents are to be kept in the
Head Office when not in actual use.
k. The project office will be locked when not
attended to. I. All originals of THE CLIENT
drawings shall be controlled in accordance
with the requirement.
Procedure: Project Drawings
a. Project drawings shall be received

by the Document Controller Clerk.
b. All project drawings shall be filed in
an easily identifiable sequence and
stored in a proper condition to protect
from damage or loss.
c. Copies of the project drawings
shall be issued to the following personnel:
> Project Manager

> Project Engineer
> Engineering Manager
> Technical/Procurement Manager
> Engineering (Civil)
> Engineering (Mechanical)
> Engineering (Electrical / Communication)
> Quality Assurance Manager
d. Distribution, other than the above

shall be made by the Document
Controller Clerk.
e. Recipients of revised drawings
shall destroy the previous issue or mark
them as "SUPERSEDED".
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Procedure: Shop Drawings
a. Preparation and issue of shop

drawings shall be controlled by the
Discipline Engineer.
b. Distribution shall be as per requirement.
c. Revisions to the shop drawings
shall be controlled by the Discipline
Engineer.
Procedure: Document Transmittal to THE

CLIENT
a. All technical documents to be

transmitted to purchaser shall be handed
over to the document controller Clerk who
will:
> Prepare the Document Transmittal /

Submittal
> Assign a correspondence number to the
Document and enter in the log.
> Hand over to the THE CLIENT secretary.
b. The transmittal addressee will in all

cases be the THE CLIENT authorized
representative. (All project
correspondences to THE CLIENT shall
be routed through project secretary).
Procedure: Document Storage

a. In order to ensure safe storage of the
project documents:
> The document shall be stored in a
lockable room.
> The entry to this room shall be restricted.
b. Magnetic Media back-up tapes, floppies

CD's will be stored:
> Either off-site in a location approved by

the Project Manager or
> In a fire resistant safe on site, as directed
by the Project Manager.
Procedure: CADD Drawing Access
a. CADD Drawing access will be

limited to those with a "Need to Know" by
means of password assigned to the
individuals, which will allow access only
to selected files.
b. Control their usage only during the
assignment of the personnel to the
project.
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Procedure: Document Disposal
a. Documents will be disposed of

upon written approval from the Project
Manager.
b. The method proposed is via
shredding. The shredding of Documents
shall be witnessed by the Project
Manager or his designated
representative, and the document /
drawing control log shall be signed by the
"Document Destroyer".
c. No documents / drawings will be
disposed of, by any means, without
authorization of the Project Manager.
d. Documents / Drawings shall not be
removed from the contractor office,
except by authorized transmittal or proper
disposal.
4.7 Purchasing
It is our policy to ensure that materials,

products or services are procured from
suppliers and subcontractors of proven
capability to meet specified requirements.
Where specified under contract, nominated

suppliers will be used. Vendor activities will
be monitored to ensure that goods received
from these sources are inspected, tested and
released in accordance with contract
requirements.
The qualification of suppliers and sub-

contractors shall be conducted in accordance
with documented procedures. The nature
and extent of qualification undertaken being
dependent on the criticality of the product,
material or service to be provided and the
clients' requirements.
Records of approved suppliers and

subcontractors shall be maintained. It is the
policy of the Company to undertake a
Second Party Audit of identified suppliers two
times a year.
Suppliers/Subcontractor performance shall

be periodically reviewed and recorded, in
accordance with documented procedures.
The results of such reviews shall be used to

update the records of approved suppliers
and subcontractors. The performance on
each project will be reviewed and recorded.
All purchase requirements and any

subsequent amendments shall be clearly
identified and documented and subject to
review and approval prior to release.
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Where Company conducts verification of
materials, products or services at the
suppliers or subcontractor's premises, such
arrangements shall be clearly documented
and the result recorded. The requirements for
use of Inspection Agencies will be
documented for each project.
Where specified in the contract, the customer

or customer's representative is afforded the
right to verify, at the suppliers' premises that
goods/services conform to specified
requirements. This does not absolve the
company of the responsibility to provide
acceptable product/services or preclude
subsequent rejection by the customer.
1.0 The Purchasing / Procurement Plan will
cover the following:
1.1.1 The procurement organization and its

relationship to the project.
1.1.2 A brief description of the duties

and responsibilities of key personnel
assigned to the procurement and
materials organization.
1.1.3 A description of the procurement
process reflecting flow from material
requisition to receipt on site.
1.1.4 Interface of engineering,

procurement, transportation and
corrective action to be taken when
necessary.
1.1.5 Procedures for purchasing and controls

for spare parts.
1.1.6 A description of procedures for

accomplishing interchangeable and
substitution of equipment, to include
control.
1.1.7 A Quality Assurance and Quality

Control Plan to ensure that materials and
equipment purchased meet required
codes, standards and specifications.
2.0 SUMMARY OF ACTIVITIES
2.1 ABC Company shall perform all activities

and take action
required to assure the efficient
procurement of materials and to
maintain material delivery schedules.
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2.2 Minimum requirements of the
Procurement are as follows:
a. Have an operational procurement office

in Saudi Arabia.
b. Prepare a Procurement Plan.
c. Prepare Material Take-off lists.
d. Prepare and issue quotation request.
e. Prepare and execute purchase orders.
f. Provide shipping and handling.
a. Obtain special tools, drawings,
instructions and vendor representative
services.
g. Prepare materials Procurement Status
Reports.
i. Expedite materials procurement.
j. Provide spare parts procurement and
procurement assistance, k. Coordinate
Quality Assurance and Quality Control.
2.3 Every effort will be made to follow all contract

requirements.
3.0 PROCUREMENT PERSONNEL
3.1 Responsibilities
3.1.1 Procurement Supervisor

3.1.1.1 Overall responsibility for directing
procurement activities in all
supplier/vendor selection, preparation of
request for quotation, evaluation of
suppliers/vendors proposals, negotiation
of commercial terms and preparation of
Purchase Order. Administration of
Purchase Order through the receipt of
purchase materials at the site or place of
delivery.
3.1.1.2 Direct the materials procurement

department including functions of
purchasing, expediting, vendor data
control, traffic and liaison with Quality
Assurance and Quality Control.
3.1.1.3 Plan and schedule procurement

activities to meet project schedules and
objectives.
3.1.1.4 Receives materials requisition

from engineering, develop qualified
vendors lists with Engineering, develop
and issue
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quotation, evaluate quotations, obtain
approval to purchase and issue
Purchase Order.
3.1.1.5 Maintain close contact with

suppliers/vendors by correspondence,
telephone and/or visits.
3.1.2 Spare Parts Coordinator
3.1.2.1 Is responsible for insuring that

quotation requests, Purchase Orders and
vendor activities conform to contract
requirements pertaining to spare parts.
3.1.2.2Coordinate with The Client on

matters pertaining to spare parts
package.
3.1.2.3 Prepare spare requirements for

the Project and ensure that requirements
are incorporated in request for quote and
Purchase Orders.
3.1.3 Expediter
3.1.3.1 Responsible for the timely

delivery of materials and/or equipment
and non-material requirement items to
insure adherence to construction
schedule.
3.1.3.2 Expedite materials and non-

materials items which may cause or
anticipated to cause delay or late
delivery.
3.1.3.3. Advise Project Manager of possible

delays or deviations from required
delivery schedules.
3.1.4 Transportation Supervisor
3.1.4.1 Responsible for the receipt of

materials and/or equipment at port of
entry, duty custom clearance and delivery
to central storage area or site.
3.1.4.2 Prepares shipping documents for

materials and equipment shipments and
schedule to construction sites.
3.1.4.3 Coordinate with purchasing and
other materials personnel on matters
pertaining to materials movement.
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3.1.5 Warehouse Supervisor
3.1.5.1Responsible for insuring that

stores facilities are conforming to
company warehousing standards and
procedures.
3.1.5.1Check and receive materials and

equipment for the project.
3.1.5.2 Coordinate with QA/QC on

matters pertaining to materials damages
and conformance to purchase order
requirements.
3.1.5.3 Insure that stock and inventory

control records are being maintained for
all materials purchased by the Contractor
for the Project.
Insure that THE CLIENT or its

3.1.5.1
representative verifies receipt of all
materials to comply with contractual
requirements.
3.1.5.6
4.0 DETAILS OF ACTIVITIES

4.1 Material Take-Off List
4.1.1 A materials take-off list will be developed

by the Head Office
Engineers. The list shall include as a minimum
the following:
a. Description of item
b. Quantity and unit
c. Technical Specifications
d. Specs stock number, if any
e. Recommendation for capital spare parts.
4.1.2 Specifications for materials shall

be in accordance with applicable
specifications contained in the contract.
4.1.3 Materials and equipment will be

identified with Specs, stock numbers, if
any, and will be included in all relevant
documents.
4.1.4 Materials take-off list are

forwarded to the Procurement Manager
for review and approval. THE CLIENT will
be advised of any substitution made after
list has been approved.
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4.2 Vendor Selection
4.2.1 Continuous efforts will be made

by ABC Company to select qualified
vendors. Selection shall be based on
their ability to meet specifications, project
schedule, and inspection and non-
material requirements.
4.2.2 ABC Company shall develop

their own list of vendors for materials for
which THE CLIENT has not provided
lists. Vendor qualifications will be
submitted to THE CLIENT for their
review.
4.3 Quotation Request
4.3.1 ABC Company will issue

quotation requests to technically and
financially qualified vendors.
4.3.2 ABC Company will prepare and

issue quotation requests to qualified
vendors. The quotation request will
include the following:
a. Name of Project
b. Equipment or materials description
c. Contractor's requisition number
d. Technical specifications
e. Quantity required
f. Required delivery date
g. Information regarding spare parts
data requirements and a request for cost
of capital spare parts.
h. Number of copies of Operating and
Maintenance Manuals required as well as
other 'final' documents.
i. Quality Assurance and Quality Control
requirements
j. The requirement for vendor's submittal of
all warranty and
Guarantee information k. The
requirement for vendors to use the English
language and the
Units of measure as indicated in the job
specification for all
Information submitted.
4.3.3 For each requirement whose

value exceeds US$ 10,000 and for which
THE CLIENT manufacturer list, ABC
Company shall request quotation from at
least three Manufacturers. If less
REV. 05
than three are listed in the Report, then
all shall receive request for quote.
4.4. Purchase Order Award and Issue
4.4.1 ABC Company shall analyze all

bids and if requested by THE CLIENT,
provide the technical scheduling details
of any proposed placement.
4.4.2 If the material requirement value

exceeds US$ 10,000 and a Saudi
manufacturer and Contractor has not
determined to purchase material
requirements from the Saudi
manufacturer, ABC Company shall
advise THE CLIENT of:
a. The lowest technically acceptable

Saudi manufacturer quotation, including
the price ex-works the manufacturer's
plant or warehouse plus the cost of
moving the materials to the work site.
b. The lowest technically acceptable

non-Saudi manufacturer quotation,
including the price FOB the port of export
plus the cost of export packing and
preparation, insurance, ocean freight,
levies and port fees and the cost of
moving the materials to the work site.
The costs for each quotation shall be

separated.
4.4.3 THE CLIENT will notify

contractor in writing of any objections to
any proposed order placement and will
direct contractor to propose a technically
and/or schedule acceptable alternate.
4.4.4 ABC Company shall prepare and

issue purchase order to the selected
vendor after THE CLIENT approval on
their proposed material submittal. The
Purchase Order will, in addition to the
requirements listed in paragraph 4.3.2
above, include as a minimum the
following:
a. Requirements for vendor

representatives, including site
commissioning and start-up.
b. A statement that "failure to send non-

material requirements shall cause the
order to be considered as unfilled".
REV. 05
4.4.5 ABC Company purchase order shall
include requirements for special tools
supplied by vendor, capital and start-up
spare parts, spare parts data, drawings
and related services (if required).
4.5 Spare Parts Procurement
4.5.1 Scope
This is a summary of the Contractor's

responsibilities with respect to the
procurement of spare parts required for
start-up and process assistance for
operating spare parts for the facilities.
4.5.2 Definitions
4.5.2.1 "Parent Equipment" is any

equipment to be permanently
incorporated within the facilities that may
require parts replacement, whether
Contractor supplied or THE CLIENT
supplied.
4.5.2.2 "Start-Up Spare Parts" are spare

parts or components, which may be
required during construction and
commissioning.
4.5.2.3 "Operating Spare are
Parts"
spare parts or components required for
continuous operation of the plant,
equipment or system. Operating spare
parts are subject to:
a. Wear, corrosion or erosion during normal

operation;
b. Failure which could cause shutdown of
the equipment; or
c. Damage from routine maintenance
or inspection of the equipment
4.5.2.4 "Capital Spare Parts" are those

major replacement parts or complete
units essentials to continuity of
operations when long delivery or
manufacturing economy are a significant
factor. These capital spares are subject
to start-up and operating spare parts
support the same as parent equipment
under paragraph 4.5.2.1 through 4.5.2.3
above.
4.5.2.5 "Spare are

Parts" simply
operating spare parts as defined in
4.5.2.3 above.
REV. 05
4.5.3 Summary of Spare Parts Procurement
Process
4.5.3.1 ABC Company responsibilities during

spare parts procurement process are as
follows:
a.Obtain spare parts data as required by

THE CLIENT Format.
b. Submit one unpriced copy of Parent

Equipment Purchase Orders and Change
Orders to PMT within three (3) workdays
of their issue.
c. Develop spare parts data package.
d. Procure start-up spares.
e. Receive THE CLIENT purchased

start-up spares and commissioning
spares for THE CLIENT furnished parent
equipment, if applicable.
4.5.4 Details of Spare Parts Procurement
4.5.4.1 Instruction for the supply of spare

parts for parent equipment will be
attached to the Purchase Order to the
vendor.
4.5.4.1 Each vendor will provide the following

lists with the parts data:
a. Price list of spare parts recommended

for commissioning and start-up.
b. Priced part list of all items in sub-

assemblies and repair kits.
c. Price list of special materials and/or

tools required for maintenance and
operation.
d. A list of interchangeable components

between units on the parent equipment
Purchase Order.
4.5.4.3 Organization, duties,

responsibilities and description of the
procurement process for spare parts will
be the same as those
REV. 05
for the procurement of materials, except
where specifically noted for spare parts
procurement.
4.5.4.4 Copies of vendor's Part Data Package will

be submitted to THE CLIENT for review
and comments.
4.5.5 Commissioning and Start-Up Spare Parts
4.5.5.1The procurement process will

follow the same process for the
procurement of Parent Equipment.
4.5.5.2 Parts Data Package to be

provided by vendors will be expedited by
the Procurement Manager to ensure
receipt of data within the time specified in
instruction to vendor.
4.5.5.3 Six copies of Parts Data

Package will be forwarded to the Spare
Parts Coordinator to review for
compatibility with construction,
commissioning and start-up planning
procedures. If any revision is required it
shall be noted by the Coordinator and
returned to the Procurement Manager.
4.5.5.4 Procurement Manager will
confirm the order to the vendor for the list
of spares for commissioning and start-up
to include revision made by the Spare
Parts Coordinator.
4.5.5.5 Materials procurement and

expediting procedures applicable to the
parent equipment shall be applied until
delivery to the site including QA/QC
procedures, release for delivery approval,
shipping, customs clearance, transport to
site, unpacking, checking for
completeness of delivery according to
documents, inspection for damage and
reporting procedures as required.
4.5.6 Operating Spare Parts
4.5.6.1 ABC Company will provide

processing assistance and insure that all
vendors and sub-vendors provide all
Operating Spare Parts data requirements
for all THE CLIENT furnished and
Contractor furnished parent equipment.
4.5.6.2ABC Company will insure that all

spare parts requirements are specified
and acknowledged by all vendors.
REV. 05
4.5.6.3 ABC Company will submit an original and
one copy of the Spare Parts Data
Package within 30 days after receipt of
manufacturer's Data Package from the
vendor or within 90 days of the Purchase
Order placement date.
Spares Data Package must be of

suitable quality for microfilm reduction to
provide reproduction.
4.5.7 Allocation of Cost
4.5.7.1 Start-Up Spares
ABC Company will provide under

contract price all materials, shipping and
procurement services cost for start-up
spare parts associated with all ABC
Company furnished and THE CLIENT
furnished Parent Equipment.
4.5.7.2 Operating Spares
THE CLIENT will purchase and ship all

Operating Spare Parts for all company
furnished and contractor furnished Parent
Equipment or Capital Spares.
ABC Company will include in the
Contract price the cost for providing
complete parts data and processing
assistance.
5.0 PURCHASING PROCEDURES AND

POLICIES
5.1 General
5.1.1 The Procedure and policies contained in

this Plan are to serve as instruction and
guidelines for all authorized ABC
Company personnel involved in the
performance of procurement functions.
5.2 Procurement Office
5.2.1 ABC Company will provide and staff a

Procurement Office in Dammam
pertaining to procurement of equipment
and/or materials for this Project.
REV. 05
5.2.2 ABC Company will utilize
additional Out-of-Kingdom Procurement
Agents for the procurement of equipment
and/or materials in U.S.A., U.K. and other
European Countries.
The duties and responsibilities of our

agents are to assist in procurement,
expedite and inspection.
Our agents are:
a. M
iddle
East
Equi
pme
nt
Co,
Inc.
Post
Box
#
770
756
Hou
ston,
Texa
s,
U.S.
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5.2.3 Procurement interface and

cooperation with other departments
within the company and with the client is
necessary for effective procurement
operations. Therefore, procurement
personnel shall maintain frequent and
meaningful contact with company
management, Client's counterpart,
specific engineers and subcontractors.
5.2.4 ABC Company overall buying

power is the responsibility of the
Procurement Department. In addition to
the responsibility of obtaining prices they
have the responsibility of maintaining
promised delivery schedules or
improvement, obtaining transportation
services and settlement of warranty
claims and others.
To insure that the activities of the

Procurement Department best serves the
interest of the company and project,
following action complied with:
a. All purchases will be on a competitive

basis substantiated by at least two or
more quotations, unless there are valid
reasons to the contrary.
b. All commitments for purchase will be

confined to the Procurement Department.
REV. 05
c. All Requests for Quotation (RFQ) will
originate from the Procurement
Department and quotations will be
returned to same.
d. All correspondence with vendors

pertaining to purchasing will be
conducted by Procurement.
e. The Procurement Department will be

represented at all official conferences or
discussion when they pertain to
purchasing matters.
5.2.5 Purchase will be made from only those

vendors determined to be technical and
financially qualified and, have adequate
stocks.
In addition, all approved vendors will be

placed on a selected Vendors List and
will develop new sources of supply
throughout the Project.
5.2.6 Quality Department will assign a qualified

QC Vendor Inspector who will be
responsible to conduct the inspection with
VID Representative for all inspectable
materials and as necessary, and shall
coordinate with the Procurement
Department.
5.3 Procurement Expediting
5.3.1 Expediter
5.3.1.1 The Procurement Supervisor will

appoint a qualified Expediter who will be
responsible for expediting materials and
non-materials requirements for the
Project.
5.3.1.2 The Expediter will liaison with the

buyer and discipline engineers as to
terms and condition of the Purchase
Orders, expedite delivery of materials
according to Project schedule, submit to
Procurement Supervisor expediting
reports and advise of possible delays in
delivery, deviations and problems areas
in meeting required delivery schedules.
5.3.1.3 Activities of the Expediter begin

with the issue of Purchase Orders,
Change Orders and/or other related
revisions.
REV. 05
5.3.1.4 Critical items will be identified for
close attention and monitoring by the
Expediter to insure timely fabrication,
inspection, testing and release for
shipment, as well as, transport to the site.
5.3.1.5 The Expediter will maintain

active files of all purchase orders,
specifications, vendor data requirements,
drawings and other data pertaining to the
Purchase Order.
5.3.1.6 Plant visits are scheduled in

accordance with the vendor's fabrication
schedule or where visits are not required,
expediting will be telephonic. However,
for Out-of-Kingdom purchase the
responsibility will be transferred to our
agent as described in paragraph 5.2.2.
5.3.1.7 Expediter makes a complete

report of his visit or telephonic expediting
and forward to Procurement Manager.
Copy of the report is combined with the
purchase order file to provide a history of
vendor activities.
5.3.1.8The Expediter prepares a

Monthly Expediting Report covering all
open purchase orders for materials and
non-material requirements. Copies of this
report are submitted to THE CLIENT.
5.3.1.9 Below are additional

requirements that ABC Company will
undertake in expediting materials and
non-material requirements:
a. All technical and general instruction

and their applications must be fully
understood and included in vendor's
progress plan.
b. All departments concerned with the

execution and performance of the vendor
should be informed.
c. All data pertaining to the Purchase

Order shall be kept-up-to-date.
d. All specifications, drawings,

requisitions, performance data, test
requirements and other requirements and
conditions, delivery schedules,
documentation, etc., shall be in writing
and shall become a part of the Purchase
Order.
REV. 05
e. Approved revisions and/or
amendments regardless of source shall
be delivered to the vendor and shall be
made a part of the Purchase Order.
f. Vendor progress schedule shall be

maintained current. These schedules
shall be included in the monthly
Expediting Report.
g. Expediter shall work closely with the

Spare Parts Coordinator to insure the
timely development of spare parts
procurement.
h. Expediter together with engineers and

procurement shall insure that all
requirements specified in the Purchase
Order have been completed by the
vendor, to include non-material
requirements prior to release for
shipment.
i. Expediter shall prepare and forward to

transportation pertinent
information pertaining to the vendor's
shipment, weights,
dimensions, etc.
j. The expediter will be responsible for the
expediting of reorder materials due to
materials exception reports.
5.4 Procurement Quality Assurance and Quality

Control
5.4.1 Purpose and Scope
5.4.1.1 The purpose and scope of this section is

to outline ABC Company controls to
insure that all materials and services
purchased for the Project are received in
accordance with applicable requirements
and specifications.
5.4.2 Responsibilities
5.4.2.1The responsibilities and authority

of QA/QC personnel will be defined by
the Contractor's QA/QC Manager.
5.4.2.2No changes or revisions will be

made to the QA/QC Program without
approval and of THE CLIENT.
5.4.2.3 It is the responsibility of QA to
review all procurement documents for
quality.
REV. 05
5.4.3 Purchase Order Request
5.4.3.1 ABC Company Engineering

group will prepare all Purchase Order
Requisitions with all specifications and
requirements which is forwarded to
QA/QC for their review and comments.
The requisition package consist of:
a. Requisition
b. Applicable Specifications
c. Applicable Inspection Requirements
d. Non-material Requirements
5.4.3.2 Contractor QA will make his

review to insure that all specifications
and contract requirements have been
included and he will submit package to
PMT for review prior to release to
purchasing.
5.4.3.3 Contractor's Engineering will

forward to Procurement, once review are
completed by QA and PMT.
5.4.3.4Refer to Contractor's QA/QC

Procurement Program for additional
responsibilities as they pertain to
Purchasing, inspection and receiving.
5.5 Transportation
5.5.1 General
5.5.1.1 ABC Company Transportation

Department will insure compliance with
this Procedure and he will work closely
with Procurement throughout the duration
of export preparation and transport of all
equipment and materials required for the
Project.
5.5.1.2 ABC Company will provide for

transportation, shipping, storage and the
protection of materials imported into
Saudi Arabia, customs clearance, off-
loading, inspection on receipt and
delivery to site.
5.5.1.3 Where possible, ABC Company

will arrange for shipments to be carried
by Saudi Arabian national carriers when
their cost and services are competitive
with other alternates.
REV. 05
5.5.1.4 Transport will be planned and
scheduled based on information and data
provided by the Procurement Expediter.
5.5.1.5 ABC Company's Transportation

Supervisor and his staff will perform the
following tasks:
a. Arrange and/or coordinate the

transport of materials and equipment to
port of departure or receiving area.
b. Insure that all materials and

equipment are packed and marked
correctly.
c. Insure that loading and unloading are
properly carried out, with particular
attention to heavy lifts.
d. Insure that all necessary

documentation is available and correctly
completed in time so as not to hinder
transport and import activities.
e. Advise project management and

warehouse of shipment arrivals to allow
smooth receipt and onward transport to
site.
5.5.2 Export Preparation
5.5.2.1 Although ABC Company's

Standard General Terms and Conditions
of Purchase and General Guidelines for
packing of plant equipment and/or any
other export preparation instructions are
set forth in the Purchase Order for
equipment and materials, the following
procedures should be considered as
minimum.
5.5.2.2 All equipment and materials must

be packed for export shipment, parts or
tools with highly finished surfaces must
be processed in accordance with
standard export packing procedures to
protect against damage in transit, rough
handling and/or contamination from the
elements
5.5.2.3 Packages (boxes, crates,

containers, drums, skids), shall be clearly
marked using a marking stencil of at least
two (2) inch letter where possible.
REV. 05
Packages shall be numbered
consecutively starting with number 1.
Each package must contain a PACKING
LIST and a duplicate copy of the packing
list must be placed in a waterproof
envelope securely fastened to the
outside of the package.
5.5.2.4 In addition to above markings, special

marking is required to aid in handling
some equipment and materials.
Markings, such as "FRAGILE",
"HANDLE WITH CARE", "COOL
STORAGE" and "USE NO HOOKS"
shall be applied.
R
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t
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ri
5.6.1.1All incoming materials and

equipment must be processed through
the Warehouse, which is accountable for
them. Materials will be checked by the
Contractor's Warehouse Supervisor and
PMT Materials at jobsite.
5.6.1.2 ABC Company receipt of

materials on Main Office Purchase
Orders, Local Purchase Orders and
miscellaneous receipts must be checked
and verified by PMT.
5.6.1.3 When materials are received at

the jobsite a thorough inspection must be
made immediately, covering the
following:
a. PHYSICAL CHECK AGAINST SHIPPING

DOCUMENTS
Physical count of containers to determine

conformity to freight bills, bills of lading or
other shipping documents.
b. INSPECTION FOR DAMAGE
Inspection of materials and/or containers

for evidence of possible or apparent
damage.
c. PHYSICAL CHECK AGAINST PACKING
LIST
Physical count of materials to determine

that quantity shown to packing list is
correct.
REV. 05
d. MATERIAL RECEIVING REPORT (MRR)
All materials, equipment and/or services

against a Purchase Order are
acknowledged by preparing a Material
Receiving Report (MRR).
e. OVER, SHORT OR DAMAGE REPORT

(OS & D)
Whenever a discrepancy is a shipment
occurs, the Warehouse Supervisor
prepares report of Unsatisfactory Over
Short or Damaged Materials Report.
5.6.1.4 ABC Company will report each
individual shipment on a separate MRR,
grouping is not permitted.
5.6.1.5 ABC Company will maintain a

MRR Register. The Register enables the
issuing of MRR numbers in sequenced
and prevent duplication of numbers,
especially when more than one person is
preparing MRRs.
5.6.1.6 All material and equipment

receipts are posted to stock record cards
for inventory control.
5.6.1.7 ABC Company Subcontractors

materials receipt will be handled in the
same manner. Subcontractor's materials
receipt must be verified by PMT
Materials.
5.6.1.8 ABC Company will file one copy

of the MRR together with packing list and
is filed with the warehouse copy of the
purchase order. Storage locations of all
materials received must be shown on the
MRR.
5.6.1.9 The MRR's are distributed as follows:
Accounting -
Original + one copy
Procurement -
One copy Filed
Office - One
copy
5.6.2 OVER, SHORT OR DAMAGE REPORT
5.6.2.1 ABC Company will prepare a report of

Unsatisfactory Over. Short or Damage
Material Report (OS & D) and copies are
submitted to PMT whenever a
discrepancy in a shipment occurs.
REV. 05
Also, a copy of the OS & D Report will be
forwarded to the Contractor's
Procurement Department.
5.6.2.2 The Warehouse Supervisor will

complete an OS & D Report when
following situations may occur:
a. OVERAGE -Procurement will issue

an amendment to the Purchase Order,
increasing quantity and price.
b. SHORTAGE -In the event materials
called for on applicable shipping
documents cannot be located.
Expediter shall be notified, so that

immediate action can be taken on all
shortages. The Expediter initiates the
action to have lost materials located and
shipped to jobsite.
c. DAMAGES - Handling of damages

present many problems in material
receiving and the proper handling of
these problems are very important.
If damages are visible and apparent at

time of delivery, Contractor will insure
that proper notation is entered on the
original delivery ticket, freight bill and/or
inspection report indicating the extent of
damages.
The Warehouse Supervisor will complete

an OS&D Report, the damage material
and the extent of damage must be
described. Annotated freight bill,
inspection report and/or any other
supporting documentation must be
attached to the original of the OS&D
Report forwarded to Procurement.
5.6.2.3ABC Company will use the

OS&D Register to maintain control over
the numerical sequence of OS&D
Reports.
5.6.3 Storage
5.6.3.1 This section outlines the procedures for

the storage of materials, both outside in
Laydown Area and inside Warehouse.
The Warehouse Supervisor is
responsible for the orderly storage,
maintenance and issue of all materials
and equipment delivered to the jobsite.
He will also, be responsible for
maintaining an up-to-date inventory.
REV. 05
5.6.3.2 Materials, equipment and
supplies must be stored in the
warehouse when possible. There are
certain items that must be protected from
weather and stored inside, such as,
instruments, pressure gauges, delicate
equipment items, etc.
5.6.3.3 All materials shall be stocked

and maintained in accordance with
acceptable safety and "good
Housekeeping" standards in a neat and
orderly manner to provide efficiency in
physical checking, and movement in a
manner to insure reasonable protection
from damage and deterioration.
5.6.3.4 Further to the requirements and

responsibilities outlined above, ABC
Company will insure that its personnel
comply with the contractual requirements
of this contract.
5.6.4 Issue
5.6.4.1 The purpose of this section is to

set forth ABC Company responsibilities
for issuing and controlling of materials.
5.6.4.2 No materials and equipment
shall leave the Warehouse of any storage
area without an issue document and
materials have properly receipt.
5.6.4.3 A Field Warehouse

Requisition/Issue Request will be
prepared by field approved by discipline
Foreman or Supervisor and forwarded to
warehouse for issue.
5.6.4.4 All issue transactions will be posted to

the stock record cards.
6.0 PROCEDURE FOR MATERIAL

STANDARDIZATION
ABC Company's part for the Material

Standardization is as follows:
6.1 Provide THE CLIENT Spare Parts Data

Package including Recommended Spare
Parts List consisting of:
6.1.1 Copy of Purchase Order
REV. 05
6.1.2 Quotation of the Recommended
Spare Parts for each Equipment Items.
6.1.3Original Equipment Manufacturer Part

Number
6.1.4 List of components and its Part

No. if the Spare Part is a "Kit" or
"Assembly".
6.1.5 Accomplish THE CLIENT forms if any...
6.2 Assign a Spare Parts Coordinator to

ensure that the entire requirement is
accomplished.
6.3 Spare Parts Data Package will be part
of the Purchase Order to ensure
compliance of the Supplier/Manufacturer.
7.0 PROCEDURE FOR CONTROL OF

MATERIAL SUBSTITUTION
7.1Material will be reviewed in relation to

the Specifications and approved by the
Technical Department for submittal.
7.2SupplierA/endor/Manufacturer will be
considered only if they are listed in THE
CLIENT List.
7.3 Material will be submitted to THE CLIENT

for approval.
7.4Upon approval by THE CLIENT, a

Purchase Order will be issued to the
approved Vendor/Manufacturer, which is
also included in the submittal.
7.5 Prior to delivery or during the course

of fabrication, our QA/QC representative
will inspect the material if it is in
accordance with the specifications and
related standards as stipulated in the
Purchase Order.
7.6THE CLIENT will be advised to send

their Inspectors in case of
fabrication/engineered material is
provided.
REV. 05
7.7 Material Receiving Report will be issued by
storekeeper who will receive the
materials on site and will notify the Main
Office in case of damage/short or not as
specified in the Purchase Order.
8.0 FORMS AND REPORTS
8.1 This section describes the forms and

reports which will be prepared by the
Contractor in fulfilling the requirements of
the contract and those required by the
Contractor's own company for its daily
purchasing and material activities.
8.1.1 Contractor Standard Forms
8.1.1.1 Standard forms which will be used for the

duration of the project and an
explanation of their intended uses are as
follows:
a. Request for Quote (RFQ)
Used to request quotations from selected

vendors. The RFQ list the items required,
specifications, inspection requirements,
non-material requirements and spare
parts requirements for material and
equipment to be procured.
b. Purchase Order (P.O.)

Used to reflect materials and equipment
ordered from an approved
supplier/vendor.
c. Purchase Order Register
Used as a control document for the issue

of serial numbers for each Purchase
Order placed with a supplier/vendor.
d. Stock Record Card
Used to record material and equipment

receipts, issues and storage locations.
e
.
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REV. 05
Used as request by field personnel to
withdraw material and equipment from
storage; and, as issue document to
record material and equipment which
have been issued from storage locations.
f. Receiving Report Register

Used as control document for the issue
of serial number assigned to each MRR.
g. Over, Short or Damage Report
Register (OS & D)

Used as a control document for the issue
of serial numbers assigned to each OS &
D Report.
8.1.1.2 In addition, to the forms listed above ABC

Company will be using forms for
inspection requirements and non-
material requirements for the duration of
the project.
8.1.2 Contractor Reports

8.1.2.1 Following are reports, which ABC
Company will prepare and submit to
PMT.
a. Expediting Report
Record of Expediter's site visits or

telephonic contact with vendors.
b. Material Receiving Report (MRR) on
Imported Materials
Completed MRR, acknowledges

receipt of materials, equipment
and/or services against a Purchase
Order.
c. Over, Short of Damage Report (OS
& D)
Record of discrepancies, which

have occurred in a shipment of
materials and equipment.
d. Weekly Procurement
Report (Vendor
Inspection) Provide PMT
a weekly report of QC
activities.
REV. 05
e. Material Procurement Status Report
Provide PMT with the status of all

materials, equipment, spare parts,
special tools, and non-material
requirements for the project.
4.8 Customer Supplied Products
Customer Supplied Products does not form

part of this contract or order requirements,
therefore this clause of standard does not
apply. However, should any future contract or
order include the provision of Customer
Supplied Product, then necessary controls
will be established and this manual will be
updated accordingly.
Procedure: Initial Inspection
a. Upon receipt of materials at the

Site material Yard or Warehouse, an
initial inspection is carried out by the
material Man and ABC Company's
Quality personnel.
b. Any damage shall be immediately
documented and reported to Purchasing
and Project management who will in turn
notify THE CLIENT.
c. All such information and
descriptions will be noted on the Material
Receipt and Inspection Report Form.
d. Material items that can be
unpacked, prior to their need for
construction, are inspected to ascertain
compliance with requirement.
e. Any missing parts, or deviations
will immediately be reported to THE
CLIENT.
f. Any action to be taken in such cases will
always be coordinated with THE CLIENT.
Procedure: Material Control Issue
a.All material arriving at the site is logged

and stored.
b. ABC Company will notify the
purchase of all materials received without
appropriate inspection records or client
inspection release.
c. An updated logging System is maintained by showing:
> The type and

> Quantity of each material item in the yard
or warehouse.
REV. 05
d. Quantity damaged, or unusable
materials, will be shown in the Materials
Receipt Inspection Report Form
d. Material items damaged, or unsuitable
during installation will be:
> Immediately reported by the on-site

Supervisor to the Material Specialist.
> Such items will be replaced unless
modifications or repairs can be
satisfactorily demonstrated to THE
CLIENT.
> Construction material received during
the construction phase will be inspected
for compliance to the applicable
standards, codes, specifications and for
any damage. ABC Company Quality
personnel will be on-site to verify the
required inspection.
> Any violation concerning the THE
CLIENT supplied material will be reported
to the Project Manager.
Procedure: Material Receipt
a. ABC Company material team will

check and verify all materials received
and subject them to Goods Receiving
inspection.
b. This check will be a physical
inspection and it will be noted with the
appropriate corresponding documents
and a Material Receiving Report.
c. This physical inspection will ensure
that we have received the correct product
that the product is free from any physical
damage due to handling, and the product
is in compliance with the materials
description.
d. ABC Company will store all
materials and equipment in accordance
with THE CLIENT requirements and in
such a way as to protect them from
damage, deterioration, contamination and
loss of identification. ABC Company will
make special provision for sensitive items
such as Dental equipment, Air
conditioning equipment etc.
e. ABC Company will document
receipt of material with their precise
location within the laydown area and will
ensure that materials of different types,
grades and specifications are
segregated.
f. ABC Company will use material
requisition release material or items from
the laydown / storage are for fabrication /
construction operations. This will be
submitted for review and approval by
THE CLIENT prior to the subject material
being issued from THE CLIENT laydown
yard.
g. THE CLIENT will ensure that the
material / equipment is correct for the
intended application, that it is full and
correctly documented and identified and
that its issue is recorded.
REV. 05
h. THE CLIENT will then issue the material /
item ensuring that no damage or loss of
identification is incurred during any
loading, offloading, sling or other
handling operation.
4.9 Product Identification and

Traceabilitv
All materials and products shall be positively

identified throughout the construction
process.
The means of identification shall be in
accordance with documented procedures
and Quality Plans.
Where contractually specified, or subject to

an assessment of the risk involved, controls
will be established to provide for the
traceability of materials or products, to the
sources of supply.
The plan should indicate;
> How contractual and regulatory

traceability requirements are identified
and incorporated into working
documents.
Details:
a. To ensure that documented

procedures / work instructions
specifying the method of
fabrication and installation, in
particular at those points in the
process where inadequate control
could affect quality.
b. Identifying the correct
workplace, equipment, processes
and production or installation
procedures.
c. Adequate monitoring control of activities.
> What records relating to such

traceability requirements are to be
generated and how they are to be
controlled and distributed.
Details:
a. Relevant procedures, data

sheets, checklists, test and
acceptance forms, safety
instructions etc., are produced to
the project requirements and
national, and international
standards.
b. The relevant certification,
measurement, calibration,
approval of processes,
procedures, equipment and
personnel.
c. Standard specifications or
other criteria for workmanship,
which are either written or
expressed through QC
Procedures or Work Instructions.
REV. 05
4.10 Process Control
It is fundamental requirement that a Quality

Plan is produced for each project. Project
Plans must include:
> Relevant documented procedures.
> The process steps.
> Methods to be used to monitor and
control processes and product
characteristics.
> Acceptability criteria for workmanship.
> Use of qualified processes, associated
equipment and personnel.
> Tools techniques and methods to be
used to achieve specified requirements.
> All processes and equipment are
capable of meeting specified
requirements.
> Clear defined procedures ensuring that
all fabrication and construction activities
are completed.
> All personnel are suitably trained and
approved.
> Construction methods and controls
employed are clearly defined and
documented.
> Workmanship standards to be applied
are documented and available where
required.
> All key plant and equipment is subject to
regular planned maintenance.
> Allcontractual, legislative or regulatory
requirements are identified and
documented.
> The control of Special Processes, by the
Qualification of processes, equipment
and personnel, and the monitoring and
recording key process parameters.
Where installation is a requirement, the plan

should indicate how to product will be
installed and which characteristics have to be
verified at that time.
Records relating to the qualification of

processes, equipment and personnel shall
be maintained.
4.11 Inspection and Testing
Applicable THE CLIENT Typical Plan (TIP)

and checklists shall be used and incorporate
with Contractor's Project Inspection and Test
Plan to produce for each project to identify
for inspection and testing.
REV. 05
Procedure: Inspection of Material
a. The Quality Manager ensures that

the quality levels required by contract
specification are in place and that the
required inspection and tests are
performed and are documented.
b. ABC Company will ensure that the
suppliers issue inspection records
according to THE CLIENT requirement.
c. The Quality Manager reviews and
approved the inspection data.
Procedure: Receiving Inspection
a. The Receiving QC Inspector is

responsible for performing incoming
inspections. All materials are held until
inspection and tests are complete.
b. The Receiving QC Inspector
verifies the received product using the
incoming Inspection Checklist and follows
the approved procedure for the applicable
test and inspection.
c. ABC Company will provide
adequate storage and stockyard facilities
to store all materials and items in such a
way as to protect them from damage,
deterioration, contamination etc.
d. ABC Company will ensure that all
inspection related documents e.g. the
inspection disposition report including
material certificate etc. are available on
site when the material and equipment
arrive.
Procedure: Non-conforming Material
a. Nonconforming materials shall be

quarantined and segregated and
handled.
Procedure: Request For Inspection (RFI)
a. Request For Inspection of critical

activities, which must be done on
weekends or holidays, will have to be
approved in advance by THE CLIENT.
ABC Company will notify THE CLIENT 48
hours in advance of the inspection.
b. ABC Company will adhere to the
rules and regulations of THE CLIENT in
preparing the Request For Inspection.
c. All Request For Inspection will be
submitted as follows:
> Atleast twenty four (24) hours prior to

the time of the inspection for normal work
hours (7:00 AM - 4:00PM, Saturday to
Wednesday).
> Forty Eight (48) hours for weekends or
holidays.
REV. 05
Procedure: Initial Inspection and Test
a. ABC Company will compile and

forward to THE CLIENT no later than
twenty-one (21) calendar days prior to the
pre-inspection meeting and start of
fabrication, either at prime supplier or at
major sub-supplier, three (3) sets of ABC
Company Inspection Assignment
Package.
b. ABC Company shall perform initial
Inspection and Test on all phases /
segments of work.
c. The purpose of initial Inspection is
to determine that the following complies
with specifications:
> Methods
> Techniques
> Workmanship planned or conducted
d. Vendors Inspection Test Plan

include, as a minimum, all Inspection
activities shall be done and PO special
requirements.
Procedure: Stage Inspection
a. Stage inspection will be performed

on a daily basis, or more frequently if
necessary, to ensure that the construction
work is proceeding in accordance with
the contract requirements. This
inspection will be done prior to requesting
an inspection from The Client.
b. Each Request For Inspection form
will have an identifying number clearly
marked on the top right corner. The
numbers shall begin at "01" for each
discipline separately, and continue
consecutively, until the end of the project.
c. A register for Request For Inspection be
maintained to record the:
> Number and date of issue

> Date of inspection request
> Details of inspection activity
> Date of completion and the inspectors
who performed the inspection
> Remarks
Procedure: Typical Inspection Hold /

Witness Points
a. The following is a listing of common

inspection points, these hold / witness
points should be incorporated as required
into the Inspection and Test Plan (see
APPENDIX D)
REV. 05
> Survey and Layout
> Prior to Closure of Form Work
> Prior to concrete placement and grouting
> Prior to asphalting
> Prior to commencement of the initial bending of epoxy
coated re bar
> Priorb. Civil Works
to closure of walls
> After preparing the bottom of foundations
> Before backfilling around structures
> After preparing the existing sub-grade
> Sand cover of "piping"
> Concrete prior to repair
> Masonry
> Foundations
> Elevations, level and piping
c. Mechanical Works
> Equipment foundations
> Location, level and alignment
> Equipment assemblies
> Functioning of controls and valves
d. Piping Works
> Qualification of Welders and RTR installers
> Fit-up and welding
> Orientation, elevation, slope etc. of installation
> Non Destructive Testing
> Pressure testing
> Repair of crack welds
> Post weld heat treatment
> Surface preparation for coating
> Pipe bending
> Piping lay-up
> Gasket installation
> Bolt torquing
> Socket weld gap and engagement
> Holiday testing
e. Electrical and Communication Works
Buried Cable
DOC.NO. XXX-QA-P- 47 OF 84
001
REV. 05
> Trench before installation of sand
pad
> Cable during placing operation
> Marker tape placement
> Underground conduit
> Trench before installation of the conduit
> Conduit before concrete
encasement including mandrel
testing
> Orange dye placement
- Manholes
> Excavation for bracing /

shoring when depth reaches 5'
and until completion
> Internal formwork before
pouring concrete for duct
terminators, inserts etc.
> Ground connections when rods
are outside of manhole.
> Ring and cover frame installation.
- Underground Cable Placing
> Reel setup and choice of duct

> Mandrel test duct
> Cable and cable pulling
> Underground - Check cable
racking in manhole
> Cable Splicing - all splices
> Splice connectors
> Complete splice before closing
case.
- Cable Testing
> Check Test
setup before start of
tests. Procedure: Final
Inspection and Test
a. Final Inspection and test are

performed in accordance with approved
inspection and test plan and procedures.
b. The Quality Manager is responsible
for preparing and obtaining approval for
the test procedures.
c. The QC Inspector is responsible for
ensuring and documenting the required
inspection and test.
d. The QC Inspector will also ensure
the test equipment is calibrated.
Calibration status is noted on the
applicable final test data sheet.
e. Records will identify the inspection
authority responsible for the release of
the product.
REV. 05
> Depending in the level of inspection,
and where THE CLIENT may requires
third party inspectors, the contractor shall
get the services of third party inspectors
and shall keep track on all the activities
as required.
1) Type test
2) Witness testing (including on-
site acceptance)
3) Product verification
4) Product validation
5) Material, product, process or
personnel certification.
> Inspection processes for all supplied

products including receipt on the project.
> Inspection of the works during
construction phase. This will include
identifying all works that requires
inspection before proceeding to the next
stage.
> Final inspection processes. This may
well consist of a review of all intermediate
tests.
All stages will be verified in order to ensure

compliance with all specified requirements,
prior to release.
Only qualified and approved technicians or

engineers will undertake inspections.
Documented procedures define the methods
and responsibilities for verification and
release of projects, during receiving in
process and final inspection activities.
Records of all inspections and tests are

maintained, providing objective evidence of
conformance to specified requirements. The
QA/QC Manager will identify a Project
QA/QC structure. Each person who fills
position will be qualified for the process in
accordance with contract requirements. Any
customer approval process will be met in
accordance with documented procedures.
The QA/QC role is to constantly monitor and

control this process to ensure clear
conformance to the contract.
4.12 Inspection, Measuring and Test Equipment
It is our policy to ensure that all Inspection,

Measuring and Test Equipment used for the
product or process verification is subject to
systematic recall and calibration against
known standards, having
REV. 05
direct traceability to national/international
standards, or standards recognized within
the Kingdom of Saudi Arabia.
All Inspection, Measuring and Test

Equipment is selected on the basis of the
accuracy and precision required, relative to
specification requirements and is used by
personnel trained in the correct use of the
equipment, and the interpretation of results.
All calibration is performed in accordance

with documented procedures, defining the
calibration methods. Calibration frequency,
acceptance criteria, and action taken if
results are found to be unsatisfactory,
including the assessment of the validity of
previous inspection and test results.
The result of all calibrations/checks

performed is maintained in accordance with
the documented procedures.
The plan should indicate the control system

to be used for inspection, measuring and test
equipment specifically intended for use for
the product, project or contract, including;
Procedure: Calibration control

a. Calibration status of all inspection,
measuring and test equipment are
controlled and reported.
b. The user verifies that the
inspection, measuring or test equipment
used for an activity is in accordance with
the approved test procedure or quality
control Procedure.
c. Verification includes range, type,
accuracy, current calibration status and
conformance to the requirements.
Procedure: Calibration Services
a. Only a THE CLIENT approved

metrology whose standards are traceable
to recognize national or international
standards laboratory shall be engaged for
calibration of any inspection, measuring
and test equipment.
b. Such an approved laboratory

applies weather resistant calibration
labels with the following information, as a
minimum:
> Equipment control number
> Calibration date
> Date of next calibration
REV. 05
c. The approved metrology laboratory
provides calibration reports with the
following information as a minimum:
> Report number

> Control number of test equipment
> Condition of equipment at time of
calibration
> Description of repair, if any
> Calibration standards used
> Calibration data
> Environment condition at time of
calibration
> Calibration procedure used
> Calibration date
> Signature of calibration technician
Procedure: Calibration Status
a. Calibration status is identified on a

calibration status label affixed to the
equipment.
b. Calibrated equipment shall be
segregated and separately stored from
those which are out of calibration or do
not require calibration.
c. ABC Company will safeguard
inspection, measuring and test facilities,
including both test hardware from
adjustments, which would invalidate the
calibration testing.
a. Newly purchased equipment, which

requires calibration are obtained with
calibration or calibrated by a calibration
agency. Their calibration is recorded in
the calibration log.
b. Periodic calibration is then
scheduled based on the assigned
calibration schedule.
c. Whenever equipment is damaged,
suspected to be damaged or tampered
with in a way, it is submitted for re-
calibration prior to further use.
d. Calibration intervals shall be based
on contract requirements, manufacturer
recommendations or other technical data.
e. Intervals may be revised based on
demonstrated performances, but in no
case shall the calibration intervals exceed
six (6) months.
Calibration Services:
> Only a THE CLIENT approved metrology,

whose standards are traceable to a
recognized national or international
standards laboratory, shall be engaged
for calibration of any inspection,
measuring and test equipment.
REV. 05
> Such an approved laboratory applies
weather resistant calibration labels with
the following information, as a minimum:
a. Equipment control number

b. Calibration date
c. Date of next calibration
The approved me metrology laboratory
provides calibration reports with the following
information as a minimum:
a. Report number
b. Control number of test equipment
c. Condition of equipment at time of calibration
d. Description of repair, if any
e. Calibration standards used
f. Calibration data
g- Environment condition at time of calibration
h. Calibration procedure used
i. Calibration date
j- Signature of calibration technician
4.13 Inspection and Test Status
Quality System controls are established to

ensure that the Inspection and Test Status is
clearly identified on all products and
associated records throughout all
construction and inspection stages.
This insures that only product that has been

passed the necessary inspection and tests is
released to the next operation and is subject
to formal handover to the customer.
The plan should indicate any specific

requirements and methods for the
identification of the inspection and test status
of the products, documents and data.
Procedure: Receiving Status
a. On receipt at the site and prior to

inspection, the material shall be identified
by a "for inspection" tag.
b. Accepted materials and equipment
shall be stored in the Lay down area or
warehouse specified for the items. The
inspection status on these items shall be
verified on the material receipt and
inspection report.
c. Defective materials shall be either
stored in a separately marked quarantine
area or identified by "hold" tag.
REV. 05
d. Only "accepted" equipment and materials
shall be issued for construction activities.
Procedure: In-Process Status and Final

Status
a. QC personnel perform the required

stage inspection and prepare the
corresponding inspection checklist.
b. The inspection status shall be recorded
on the inspection checklist.
c. Final inspection and tests
performed shall also be recorded in the
corresponding inspection / test reports.
d. The inspection status shall also be
recorded on summary reports prepared
by the QC personnel.
e. Wherever required, the acceptable
components will be identified by an
"accepted" tag.
a. Calibration status is identified on a

calibration status labeled affixed to the
equipment.
b. Calibrated equipment shall be
segregated and separately stored from
those, which are out of calibration or do
not require calibration.
c. The approved Testing Agency will
safeguard inspection, measuring and test
facilities, including both test hardware
and test software from adjustments,
which would invalidate the calibration
setting.
4.14 Control of Non-Conforming Product
Our Quality System has established controls

to ensure that all nonconforming products
are clearly identified and segregated to
prevent inadvertent use or dispatch.
Documented procedures define the method

and responsibilities for the identification,
segregation, review and disposition of non-
conforming product. Where customer
specification requirements are affected,
customer authorization will be obtained, prior
to release.
All waivers requested from supplier

specifications will be treated as non-
conforming and will be subject to the
requirements of this procedure.
All non-conformance identified shall be
reviewed and subject to documented
Corrective and Preventive action procedures.
REV. 05
The plan should address how and under
what circumstances the supplier would
request a concession for a product, which
does not meet, specified requirements. In
doing so, the plan should indicate;
> Who would have the responsibility to

request such concessions?
> How such a request would be made.
> What information is to be provided and in
what form.
> Who has been identified as having the
responsibility and authority to accept or
reject such concession?
Procedure: Non-conformance
a. All items, processes or activities

that do not conform to the specified
requirements will be identified, reported
and recorded. These nonconforming
items will be marked/tagged with a
"HOLD" card quarantined in order to
prevent use until their disposition has
been determined and approved. Further
work activities quarantined material shall
be suspended until the resolution of the
Nonconformance Report.
b. Disposition of non-conforming
products will be determined as follows:
> Rework to meet the specified
requirement.
> Accept with or without repair, concession
request shall be required.
> Re-grade for alternative applications.
Concession request may be required.
> Reject or scrap.
c. If the non-conformance is identified

by someone other than QC Supervisor,
then that person shall bring the matter to
the notice either the Quality Assurance
Manager or his nominee, who will raise
the NCR.
d. Items requiring correction, rework
or repair shall be re-inspected as per the
applicable procedure for compliance with
the applicable requirements prior to
reintroduction into the process. Upon
receipt of satisfactory results of such
inspection, the Project Quality Assurance
Manager shall authorize the removal of
the "HOLD" tag.
e. In all cases where supplier's
product nonconformity is identified, a
NCR will be raised by the Quality
Assurance Manager or his nominee and
the item or product shall be quarantined
until action has been taken and the NCR
has been closed out.
f. A copy of the NCR will be returned to
the supplier for action. The supplier's
proposed corrective action shall be
reviewed by the relevant discipline
Engineer and/or the Quality Manager.
The satisfactory completion of the
corrective action will be verified by the
REV. 05
Quality Manager or his designated
nominee prior to close out for the NCR.
Further copies will go to the Procurement
Department for information and a copy
will be maintained in the Project File.
g. When a non-conformance is noted
during production/construction, a NCR
will be raised by the Quality Assurance
Manager or his nominee and the
corrective action taken (see para, b) as
defined by the Discipline Manager.
h. If rework is within the specification
requirements, the rework will be carried
out as defined in the NCR. The
Engineering manager will be responsible
for defining the rework requirements.
i. If a rework is outside the specification
requirements a corrective
action request shall be raised
quarantining the item.
j. A waiver request, including the proposed
repair procedure, shall be forwarded to
THE CLIENT for their approval or
recommendations. The item will remain
quarantined until the disposition of the
corrective action has been agreed in line
with paragraph "b" of this procedure.
k. Items considered not acceptable for
correction, rework or repair shall be
tagged "REJECTED" and shall be
removed as soon as possible from the
work site and destroyed if and when
necessary. Rejected materials shall be
kept in a suitable and properly delimited
segregation area until their final
destination has been decided.
I. The QC Inspector shall inspect all rework
against the original standards or
specifications and the original
acceptance criteria shall be used to verify
the acceptability of the rework. The NCR
will then be signed-off when found to be
acceptable. If the item has been rework,
the rework procedures will be noted on
the NCR.
m. All information's relevant to rejected
materials shall be noted for materials
reconciliation purposes. The Project
quality Assurance Manager shall ensure
the follow-up of the corrective action. The
Quality Assurance Manager may check
on the remedial or corrective action
completion by a check visit on site or
through notes from the concerned
responsible personnel informing him on
the achievement of the action.
n. The Quality Organization shall maintain
records of all nonconformance and
corrective action forms, this shall include:
> Objective evidence or remedial
actions to substantiate that
corrected / reworked items have
been re-inspected and/or re-
tested according to applicable
procedures.
o. In case of re-occurrence of specific
nonconformity (trend), the Quality
organization shall provide for auditing of
the activity. Audit Report, and if
necessary, corrective Action Request
shall be issued in this respect.
p. All NCR's will be filed and maintained for
each project. These NCR's will form a
part of the project quality records.
REV. 05
q. All NCR's, including THE CLIENT issued
NCR, will be logged in the non-
conformance report register by the
Quality Assurance Manager or his
designated representative.
4.15 Corrective and Preventive Action
It is our policy to ensure that all significant

instances of nonconformances are recorded,
and the appropriate corrective actions taken
to prevent recurrence.
Non-conformances related to the Quality

System, product/process and customer
complaints are subject to documented
procedures which define the methods and
responsibilities for recording, analysis and
investigation, together with the
implementation and verification of the
effectiveness of corrective and preventive
actions taken.
All waivers requested from the supplier

specifications will be treated as non-
conforming and will be subject to the
requirement of this procedure.
The Management Team, as part of the

Management Review agenda, shall review,
consistent with the policy of continuous
improvement, all corrective and preventive
actions taken.
The quality plan should indicate the
preventive and corrective actions and follow-
up activities that are specific to the product,
project or contract in order to avoid the
appearance or repetition of nonconformities.
Those responsible for initiation and approval
of corrective action should be identified.
Procedure: Corrective Action Request
a. The Quality Manager shall be

responsible for documenting,
investigating and follow-up of customer
complaints and reports of product,
process or service non-conformities.
b. Corrective and preventive actions
may be initiated by anyone at any level,
or at any stage of the work.
c. Corrective Actions Request form
shall be used to identify problems in the
quality system, or to request changes, or
improvements to the quality system.
d. Non-conformance reports shall be
used to identify and report quality
problems on products and processes.
e. The Quality Assurance Manager
shall receive data from all corrective and
preventive action systems and analyze
this with the concerned to resolve the
same and initiate process improvements.
REV. 05
f. This analysis includes data on all critical
non-conformities, time required to
process non-conformities, trend analysis
and excessive delays in resolving non-
conformities.
g. The objective of the analysis is to
establish confidence in the system and
product quality.
h. The implementation of all
corrective and preventive action shall be
verified by the Quality Assurance
Manager.
i. The Corrective Action Request form shall
be used to record the
deficiency observed on a process or
procedure and proposal from
the originator on the required
improvements.
j. The Corrective Action Request can also be
the result of either an internal or external
audit. In this case, the Quality Assurance
Manager shall propose the required
corrective actions.
k. The Corrective Action Request shall be
discussed in the management review
meeting and necessary decisions are
taken for process improvement.
I. The board considers number of factors
such as cost/benefit scheduling priority
and resources, before deciding the
improvement.
m. The requited changes to the procedure
and processes shall be recorded and
revised procedures shall be issued to all
concerned.
Procedure: Preventive Action
a. The required corrective action to

eliminate the cause of a recurring
nonconformity or deficiencies observed
on a process procedure shall be
implemented.
b. The Quality Assurance Manager
shall follow up the corrective action,
which is reviewed and finalized in the
review meeting.
c. On implementing the corrective
action, its effectiveness is monitored.
d. If after implementing the corrective
action any occurrence of the
nonconformity is observed, further
investigations shall be carried out. These
shall be discussed in a special review
meeting and the required corrective
action shall be implemented.
e. Any changes required to the
procedure or processes shall be
documented and necessary
implementation shall be verified.
Procedure: Corrective Action

a. Preventive action shall be
discussed and implemented to eliminate
the potential cause of nonconformity.
b. The required changes to the
development process, product
specifications or to tile quality system
shall b made to prevent such
nonconformities.
REV. 05
c. The preventive action taken shall
be suitable to magnitude the problem.
d. The analysis of preventive action
taken shall be reviewed in the
subsequent management review
meeting.
4.16 Handling. Storage. Packaging and

Preservation
The Quality System has established

documented procedures that define the
methods and responsibility for the handling,
storage, packaging and preservation.
Storage will be as per vendor's specification
and any time-related requirement.
Products will be released on a First In First

Out basis, dependent upon any documented
shelf life.
Procedures will apply from the moment of

receipt through the incorporation into the
project to final hand-over. It will include any
responsibility accepted under the
maintenance clause of the contract.
Procedure: Handling
a. Selected employees are instructed,
as required; in proper methods of
material handling before any actual
handling of material occur.
b. To prevent damage during
materials handling, the following devices
may be used:
> Dollies
> Manual lift and cranes for heavy
equipment
c. Fragile materials shall be
handled with special care.
Procedure: Storage
a. Tags and labels affixed to the outer

box or storage rack identifying the
contents and physical characteristics of
stored items.
b. The material controller shall
perform regular monitoring on the
material stored to verify their condition.
Procedure: Preservation
a. Materials/equipment requiring special

storage conditions shall be stored in
accordance with manufacturer's
instructions.
REV. 05
b. Meat sensitive items shall be stored
under temperature control.
c. Materials provided with
preservatives during storage shall be
verified for proper packing and storage.
d. The material controller, based in
input from the equipment supplier, will
prepare and maintain a list of all
equipment subject to preservation,
including frequency and the type of
preservation to be used. Condition of
equipment and material in storage will be
checked periodically to prevent
deterioration and identify nonconforming
conditions.
Procedure: Preservation
a. Whenever materials are

transported from sites, the material
controller ensures proper packing and
delivery.
b. The material controller also verifies
the contents before sealing the package
and prepares a material transmittal.
4.17 Control of Quality Records
Quality Records are maintained, providing

objective evidence of conformance to
specified requirements.
and responsibilities for the retention and
storage of Quality Records generated within
the Quality System, to ensure such records
are legible, filed for ease of retrieval, and
stored in a suitable environment, in order to
prevent loss or damage (including records
stored in electronic media).
The retention period of Quality Records will

be as defined within documented
procedures.
Where contractually specified, quality

records will be available for review by the
customer representative, and retained for an
agreed period.
Procedure: Compilation of Quality

Records
a. The Quality Assurance Manager or
his representative shall progressively
compile and maintain all Inspection and
Test Records in accordance with the
requirement of ISO 9001-2000.
b. The documents shall be prepared either
A4 size or letter size paper.
c. All reports shall be, in the English
language, legible and clear in it's content.
d. Corrections, if any, shall be made
by cutting it with a single cross line and
shall be initialed by the originator.
REV. 05
e. No corrections shall be made after
the client has signed off a document.
f. The document shall be filed in
accordance with individual discipline or
activity.
g. The documents shall be compiled on
standard box 2" or 3".
h. An index shall be prepared on top of the
file.
Procedure: Storage
a. The documents shall be stored

properly to prevent damage, deterioration
or loss.
b. The documents shall be well protected
from unauthorized access.
c. Confidential / important documents shall
be stored under lock.
d. Quality Records are stored in a readily
retrievable manner.
e. Where computerized, Quality
Records follow as established backup
procedure.
Procedure: Project Documents
a. Project documents are protected from

damage and loss as follows:
> Originalrecords are filed in the
Documentary Library as permanent
records.
> Access to the Documentary Library is
controlled.
> ABC Company will ensure that one copy
of the Inspection Record Book is
forwarded to THE CLIENT for review and
approval.
> The period of retention of the
documents is determined by the Project
Manager, based on the contract
requirement.
4.18 Internal Quality Audit
The company recognizes that Internal

Quality Audits plays a fundamental role in the
control and improvement of the Quality
System.
Internal Quality Audits of the Quality System

are conducted in accordance with the
planned schedule, to ensure that each
aspect of the documented Quality System is
audited, at no more than 12 monthly
intervals. The QA/QC Manager undertakes
planning for these audits.
A Quality Audit schedule will be submitted to

THE CLIENT for review and approval with
the Quality Plan submittal. First project audit
shall be carried out at twenty-five percent (15
%) and second audit shall be carried out at
seventy-five percent (60 %) of completion
stage for the procurement and construction
work phases.
REV. 05
All audits will be executed by Quality
Assurance (QA) personnel not directly
responsible for the area being audited or by
an approved third party agency. Audits shall
be performed in accordance with pre-
established written procedures and
checklists.
Audits are scheduled on the basis of the

importance of the area or activity audited and
the results of the previous audits and non-
conformances obtained and will be
performed by trained auditors, who are
independent of those personnel having direct
responsibility for the area, function or activity
audited.

and responsibilities for the planning, and
conduct of Internal Audits, together with the
reporting of audit results, action
implementation and verification of the
effectiveness of action taken.
The QA/QC Manager will manage internal

Audits undertaken against project
requirements. Audits will be performed within
defined time limits in the contract to ensure
that any corrective and preventive actions
identified can be taken.
The Management Team will review the
results of the Internal Audits, at each
Management Meeting. Such audits may
include;
1) Internal audits by the supplier.

2) Customer audits of the supplier.
3) Supplier/Customer audits of
subcontractor.
4) Third Party or regulatory authority
audits of the supplier and
subcontractors, including those
carried out for quality system
certification / registration purposes.
The Main Steps for Audit Performance

shall be:
Procedure: Planning and Scheduling
a. The Quality Assurance Manager or

his nominee shall plan and schedule
internal audits for this project.
b. The Audit Schedule (see
APPENDIX G) shall be approved by the
QA Manager and authorized by the
General Manager.
c. The Quality Assurance Manager
shall review the Audit Schedule on a
regular basis and update it as necessary.
The review shall be based on the quality
system requirements and specific
projects
REV. 05
requirements as well as the audit history.
The date on review shall be recorded on
the Audit Schedule. The General
Manager shall authorize any significant
changes to the Audit Schedule.
Procedure: Audit Team Selection
a. The Quality Assurance Manager defines

the audit team size and composition, and
formally assigns a Lead Auditor and any
other team member(s). The Lead Auditor
shall be normally an experience / trained
auditor of at least QA Engineer status.
Exceptionally, engineers from other
disciplines may be asked to assist in
audits and it may also be necessary to
obtain specialist support from group
supervisors when auditing outside the
audit team's direct working experience.
Auditors shall be experience / training
commensurate with the scope,
complexity or special nature of the
activities to be audited. The audit team
will normally be informed of their
selection at least two weeks before the
audit.
Procedure: Audit Preparation
a. The Lead Auditor shall perform for each

audit:
> Contact the auditees at least one week
in advance and confirm arrangements,
i.e. the audit scope, agenda, the date(s),
time and place in writing.
> Obtain all copies of all relevant
documents, e.g. contract, procedures,
correspondence, quality plans etc.
> Prepare an audit plan detailing the
appropriate time, subject or activity and
person present at each stage of the audit.
> Prepare audit checklist. The checklist
shall identify the specific requirements to
be evaluated and shall be a guide to the
continuity and depth of the audit.
b. Prior to developing the checklist,

the auditors shall read the relevant
documents (e.g. procedures) thoroughly.
Checklist questions shall address each
significant area of the procedure or
system and shall elicit a direct answer
that can be substantiated by
documentary evidence. Documented
evidence of activities shall be examined
in accordance with the requirement of
the quality system. However, the auditors
shall have the flexibility to determine
whether an activity is acceptable or not,
rather than recording and strict "Yes" or
"No".
c. Should a serious deficiency to a
procedure become apparent during
routine operations, the QA Manager shall
initiate an
REV. 05
unscheduled audit. When completed the
unscheduled audit shall also be shown
on the Audi Schedule as having taken
place.
Procedure: Opening Meeting
a. The Lead Auditor shall convene a

brief meeting between the audit team
and appropriate representatives of the
Auditees Management.
b. The purpose of the meeting shall be to:
> Effect introductions

> Circulate attendance sheet
> Investigate all outstanding actions from
previous audits and secure their close out
(applicable for second audit schedule)
> Discuss brief scope and purpose of audit
> Confirm the audit timetable and work
program
> Establish the sequence of events and
individuals involved
> Arrange escorts for the audit team and
the use of an office for audit team
meetings
> Establish a provisional time for the exit
meeting and invite the Auditees
management to attend.
Procedure: Execution of the Audit

a. Audits shall be conducted using the
prepared checklist. The checklist shall
assure thoroughness and continuity
during the audit. The checklist shall be
used only as a guide, and will be
expanded, if additional questions arise.
Objective evidence which is usually in
the form of documents, shall be
examined and essential informations
recorded.
b. In completing the audit checklist,
under the heading "Activity Compliance",
the auditor shall state "Yes",
"Acceptable", Not Acceptable" (NA) or
"See Comment". The "Comment /
Remarks" column shall be used to
expand on the activity or to reference
nonconformities and objective evidence
so that an overall view of the auditee's
QA performance is readily seen.
c. Wherever possible, auditors shall
obtain auditee's agreement that
significant nonconformities exist at the
time they are discovered. Auditors shall
not however tell the auditee that
Corrective Actions Request will be issued
before the audit team had an opportunity
to discuss all the audit findings.
REV. 05
Procedure: Post Audit Meeting
a. Upon completion of the audit

investigation and prior to the exit
meeting. The audit team shall meet
together to check and evaluate their
findings and complete Corrective Action
Request.
b. Objective evidence of a deviation
from approved procedures, quality plans
and/or other applicable documents shall
be considered as valid justification for the
preparation of Corrective Action Request.
Procedure: Corrective Action Request

(CAR)
a. Corrective Action Request shall be

raised in preparation for discussion and
agreement at the exit meeting.
b. Corrective Action Request shall be
numbered sequentially.
c. Corrective Action Request shall
define precisely the person(s) involved or
present when the deficiency was
identified, the time and location and any
procedure reference. However, auditors
should avoid naming those involved and
should preferably use job titles.
d. The auditors shall complete the
Corrective Action Request only as far as
the non-conformity section, and both
auditor and auditee shall sign to it to
confirm that the non-conformity is
recorded correctly.
Procedure: Close Meeting
a. Following the Post-Audit Meeting, the

Lead Auditor shall convene the Exit
Meeting with management
representatives of the auditee, and shall
record on the Attendance Sheet names
of the present. At the meeting the lead
Auditor shall:
> Present the objective summary.

> Discuss an objective findings and
ensure that they are understood by the
auditee
> Obtain signature of the Auditee
representative on Corrective Action
Request (if any).
> Give the Auditee copies of
acknowledged Corrective Action
Request.
> State the intended issue date for the
formal audit report and agree.
> Corrective actions date by which auditee
will respond with his proposed corrective
actions.
> Thank the auditees as appropriate for
their cooperation.
REV. 05
Procedure: Audit Reporting
a. Following the completion of the

audit, the Lead Auditor with the
assistance of other members of the audit
Team, shall prepare the formal report.
b. The result of the audit shall be
summarized on the Lead Sheet and any
audit findings shall be itemized.
c. The audit shall be reported on the
report sheets and shall include some or
all of the following:
> The Auditee's name and internal

department
> The location at which audit was
performed
> The contract number and title
> The scope of the audit
> Pre-audit activities (e.g. the Audit
Arrangement Record)
> Audit team members
> Persons contacted during the entry
meeting and exit meeting.
> and individuals participating in the audit
process
> Summary of audit results including an
evaluation statement regarding the
effectiveness of the elements audited
> Specific findings of non-conformance
> Entry and exit meetings
> Corrective Action Request issued
d. Before the formal Audit Report is
released and distributed the entire Audit
Team shall review it to check that the
statements made are fair, complete and
true.
e. After this review, the Lead Auditor
shall sign the complete audit report on
the cover sheet on behalf of the entire
Audit Team an d shall forward the report
to the QA Manager for review. After the
report has been reviewed and the
contents are acceptable, the QA
Manager shall sign off the lead sheet.
f. The QA Manager shall file the
original of the audit report and audit
checklist. This will enable further copies
to be produced at a later date if they are
needed.
g. The original Corrective Action
Request raised as a result of the audit
shall accompany the copy of the audit
report sent to the auditee.
h. The QA Manager shall ensure that
a copy of the complete audit report is
issued to the auditee under a covering
memorandum within seven days of the
final date of the audit. The internal
memorandum shall identify the final date
by which responses are required for any
Corrective Action Request.
i. When the audit report has been issued
and copies distributed as
specified by the QA Manager, he will
complete the following:
REV. 05
> Audit report status log
> Audit schedule
> Corrective
action request
status log
Procedure: Audit
Follow-up and
Close-out
a. The audited area / discipline shall

be permitted seven days to respond to
any outstanding findings where
corrective actions have been agreed at
the Closing Meeting. The response shall
include the proposed corrective action
and anticipated dates when such action
will have been executed.
b. The Lead Auditor shall evaluate the
response and if acceptable, he shall
signify agreement to the auditee
immediately. If the response is
unacceptable, the auditee shall be
notified to that effect with specific
reasons. The matter shall be promptly
discussed and resolved.
c. If the Follow-up audit indicates that
the action taken has corrected the
deficiency, the Corrective Action Request
can be closed out and this shall be
stated in the last section of Corrective
Action Request form.
d. If however, the Follow-up indicates
that action taken does not correct the
deficiency or the Corrective Action
Request has not been implemented
within the agreed timescale, the Lead
Auditor shall state this on the Corrective
Action Request form and re-identify the
deficiency using a revision to the
Corrective Action Request and agree
with the Auditee a new timescale. The
Lead Auditor shall notify the QA Manager
of all outstanding Corrective Action
Request.
e. If the Corrective Action Request is

not closed-out at the second follow-up
date, the Lead Auditor shall discuss the
matter with the QA Manager to seek
agreement to call in support from Senior
Management.
4.19 Training
The Management recognizes that the skills

and qualifications of its personnel is a vital
asset, and are essential in order to achieve
and maintain our reputation for product and
service quality and competitive edge.
Accordingly, all personnel will be employed

suitably qualified to carry out their allotted
tasks.
REV. 05
Special attention shall be given to the initial
training of new employees, or employees
assigned to new tasks while gaining the
required levels of proficiency.
Knowledge and skills possessed shall be

augmented by further training as the needs
of individuals are identified, or as specific
training requirements becomes evident as a
result of new technology, legislation or in
support to the company's plans.
Training will be carried out in accordance

with documented procedures and formal
Training Plans designed to support the
Company's business strategies and
encourage professional growth and the
acquisition of skills.
Special attention will be given for personnel

employed on each project.
Records of training will be maintained, the

effectiveness of training provided would be
reviewed and the benefit derived from
Training provided will be monitored to
provide input to future training strategy.
The plan should address any specific training

required for the personnel carrying out a
process that is a subject of the plan and how
such training is to be accomplished. This
should include;
a. Responsibility for training within

each department of ABC Company is
with the respective Department
Managers.
b. ABC Company, through the
process of the Project Manager
regularly liasing with the departmental
managers, identifies the reviews, the
training needs of group and individual
employees. Employee appraisal
scheme are used, where appropriate,
to assist with the identification of
training needs.
c. Following the identification of
training needs the respective
Department Managers prepares a
Training Plan
d. Recommending to the Project
Manager proposed solutions to meet
the training needs identified.
e. Costing and training plan and
submitting his proposal to the Project
Manager.
f. Obtains the Project Manager's
agreement on training costs and
priorities in keeping ABC Company
business plan and employee training
requirement.
REV. 05
The Training Plan will Typically Cover the
following training activities:
a. Management training and

development through the use of in-house
courses on areas such as management
techniques (leadership, delegation
quality awareness etc.) and by using
selected external courses at recognized
management training centers.
b. Project Management Supervisors
and key staff shall receive complete
training on the approved quality plan to
ensure awareness of the assigned
responsibilities and consequently
compliance to THE CLIENT procedures
and standards.
c. Technical training and updates for
the company's experienced engineering,
project management and specialist staff.
4.20 Servicing
The Company does not conduct any

activities covered by this clause of the
standard.
However, should any future change in scope

be envisaged to include Servicing, controls
applied will be documented, and Quality
Manual updated accordingly.
4.21 Statistical Techniques
As an integral part of Quality and Business

improvement plans, all records and
associated data are reviewed to establish
whether statistical methods maybe applied to
the measurement of business performance
and process control.
Statistically based sampling plans and

methods used for product verification and/or
process control purposes, shall be employed
in accordance with documented procedures.
All personnel involved in the use of statistical

techniques will be trained in the application
and selection of the appropriate techniques,
together with rules and limitations governing
usage.
4.22 Pre-Commissioning Work
The requirements of THE CLIENT General

Instruction shall apply.
ABC Company Pre-Commissioning and

Mechanical Completion Plan shall detail the
activities. Records of such activities shall be
REV. 05
maintained and will be subject to audit. This
record will form part of the document data to
be handed-over at mechanical completion.
During the construction phase, the QA/QC

Supervisor shall ensure that the appropriate
schedules/test reports/plans from vendors /
subcontractor have been prepared and
submitted to the Project Manager for review.
The Project Manager shall review the

documentation in conjunction with QA/QC
Supervisor for:
> Adequacy of inspection and test activities

> Compliance with specification
> Format and pre-commissioning sequence
> Acceptance criteria
Ambiguities or inadequacies with the

documentation shall be resolved with the
vendors during this period.
Upon satisfactory completion of the review,

the Project Manager shall inform the vendor
during this period.
Upon satisfactory completion of the review,

the Project Manager shall inform the vendor
in writing of the acceptability of the
documents.
Prior to testing and pre-commissioning on
site, Project Manager shall coordinate with
the respective vendor on the pre-
commissioning of installed works and verify
that components are correctly installed as
per approved diagrams/drawings.
The Project Manager shall ensure that all

inspection, measuring and test equipment
utilized during the pre-commissioning
process is suitably calibrated and that the
record of such calibration are available and
maintained by ABC Company and/or
vendors.
REV. 05
APPENDIX A
JOB DESCRIPTION AND

RESPONSIBILITIES
a
g
e
r
e
c
I
n
d
i
C
E
p
e
p
e
r
REV. 05
JOB DESCRIPTION
Post Title: Project Manager
Reporting to: Technical Manager
Scope: Responsible for the management of the project, as

directed by the Technical Manager. He shall
have the authority and responsibility for
engineering, scheduling, commercial relation's
aspect of the project and in conjunction with
project's quality and safety requirements.
Duties/Output:
> Reports directly to Technical Manager
> Responsible for the organization and

coordination of construction activities in
accordance with construction schedule
while constantly monitoring the status of
construction and quality services.
> Responsible for the overall

administration and implementation of the
Project Quality Plan ensuring that all
activities relating to quality are performed
in compliance with the requirement of the
relevant specifications, codes, and
standards which form part of the contract.
> Incoordination with Quality and Safety,
develop and authorize inspection and test
plans ensuring they are implemented and
that appropriate inspections are being
properly recorded and the records are
maintained.
> Ensures that all personnel are inducted

in their roles and responsibilities in
accordance with the requirements of the
Quality System.
> Responsible for monitoring the safety

performance and discipline of his
personnel.
REV. 05
JOB DESCRIPTION
Post Title: QA/QC Manager
Reporting to: General Manager
Scope: Responsible for the implementation of ABC

Company QA/QC Plan, ensuring the system
complies with the requirements of ISO
9001:2000.
Duties/Output:
> To ensure that the Quality Plan, procedures and

objectives are understood and implemented within
the quality assurance functions.
> Review and ensure that Quality Procedures

comply with the requirements of ISO 9001:2000.
>Manage, Coordinate and distribute Project

Specific Quality Procedures, Inspection & Test Plan
and Work Instructions as required.
> Maintain quality records and ensure those produce

are collated and compiled into records.
>Review Quality Program Plans, Procedures,

Methods Statements and Working Instructions of
Vendors/Subcontractors for adequacy in relation to
ISO 9001:2000 and THE CLIENT Quality
requirements.
> Supervise & monitor activities of all QC Inspectors.
REV. 05
JOB DESCRIPTION
Post Title: QC Civil Inspector
Reporting to: QA/QC Manager
Scope: Responsible for the implementation of ABCQA/QC

Plan, ensuring the system complies with the
requirements of ISO 9001:2000 & THE
CLIENT Quality REQUIREMENTS.
Duties/Output:
> To ensure that the Quality Plan,

procedures and objectives are
understood and implemented within the
quality assurance functions.
> Review and ensure that Quality

Procedures comply with the requirements
of ISO 9001:2000 and THE CLIENT
quality requirements.
> Coordinate and distribute Project

Specific Quality Procedures, Inspection &
Test Plan and Work Instructions as
required.
> Review Quality Program Plans,

Procedures, Methods Statements and
Working Instructions of
Vendors/Subcontractors for adequacy in
relation to ISO 9001:2000 and THE
CLIENT Quality requirements.
> Conduct activities and inspections in

accordance with the project QA Manual
and Quality Control Inspection Plan.
> Maintain quality records and ensure

those produce are collated and compiled
into records.
> Monitor daily activities to ensure

compliance to quality procedures and
THE CLIENT Standards and
Specifications.
REV. 05
JOB DESCRIPTION
Post Title: QC Piping Inspector

Company QA/QC Plan and ensuring the
system complies with the requirements of ISO
9001:2000 and THE CLIENT Quality
Requirements.
Duties/Output:


of ISO 9001:2000, THE CLIENT quality
requirements".

required.


> Maintain quality records and ensure those

produce are collated and compiled into
records.
> Monitor daily Plumbing activities to ensure

Specifications.
REV. 05
JOB DESCRIPTION
Post Title: QA/QC Welding Inspector
Reporting to: QC Manager

Requirements.
Duties/Output:


of ISO 9001:2000, THE CLIENT Quality
Requirements.

required.



into records.
> Monitor welding activities to ensure

Specifications.
REV. 05
JOB DESCRIPTION
Post Title: QC Electrical Inspector

Requirements.
Duties/Output:


of ISO 9001:2000, THE CLIENT Quality
Requirements.

required.



into records.
> Monitor daily electrical activities to

ensure compliance to quality procedures
and Specifications.
REV. 05
JOB DESCRIPTION
Post Title: Safety Supervisor
Reporting to: Project Manager & QA Manager

Company Loss Prevention Program in
compliance with the requirements of THE
CLIENT Loss Prevention PROGRAM and
recognized national and international
standards.
Duties/Output:
> To ensure that the Loss Prevention

Program, Procedures and Objectives are
safety function.
> Conductsactivities and inspections in

accordance with the project Safety
Manual.
> Maintain safety records and ensure

into records.
> Ensurerelevant Safety

Precautions/Procedures are in operation
and Work Permit requirements are
complied with.
> Monitor daily activities ensuring barriers
and warning signs are posted where
required.
REV. 05
APPENDIX B
MANAGEMENT STANDARDS
Standard -1 - Introduction
Standard -2 - Quality Management System
Standard -3 - Leadership and Corporate Management
Standard -4 - People Management
Standard -5 - Facilities Management
Standard -6 - Selling Goods Services
Standard -7 - Buying Goods and Services
Standard -8 - Design and Development (Not Applicable)
Standard -9 - Planning For Quality Operational Control
Standard -10 The Continued Improvement Process

REV. 05
APPENDIX C
QUALITY CONTROL PROCEDURE
II. QUALITY CONTROL PROCEDURES
QA-WIP-1-001 = Scaffolding
QA-WIP-1-002 = Rigging
QA-WIP-2-001 = Excavation, Trenching, Backfilling and C
QA-WIP-2-002 = Demolition
QA-WIP-2-003 = Base Course and Asphalt Concrete Pav
QA-WIP-2-004 = A/G Steel Piping Valve Appurtenances
QA-WIP-2-005 = U/G Water System (UPVC/PVC and Fitt
QA-WIP-2-006 = Sanitary Sewer System ( UPVC/PVC)
QA-WIP-2-007 = Raw Water System ( PVC Pipes and Fit
QA-WIP-2-008 = Fire Water System ( RGS Pipes)
QA-WIP-2-009 = Landscaping
QA-WIP-3-001 = Concrete Formwork
QA-WIP-3-002 = Concrete Reinforcement
QA-WIP-3-003 = Construction, Expansion and Contractio
QA-WIP-3-004 = Cast-in Place Concrete
QA-WIP-4-001 = Concrete Masonry Units and Plastering
QA-WIP-5-001 = Space Frame Installation
QA-WIP-8-001 = Hollow Metal Doors and Frames
QA-WIP-8-002 = Aluminum Windows
QA-WIP-8-003 = Gypsum Boards, Studs and Runners
QA-WIP-8-004 = Glazing
QA-WIP-8-005 = Suspended Acoustical Ceiling
QA-WIP-9-001 = Metal Stud Framing System
QA-WIP-9-002 = Gypsum Wallboard System
QA-WIP-9-003 = Ceramic Tiles and Accessories
QA-WIP-9-004 = Suspended Acoustical Ceiling
QA-WIP-9-005 = Carpeting
QA-WIP-9-006 = Painting
QA-W IP-14-001 = : Elevators and Escalators
QA-WIP-15-011 = Air Handling Unit / Air Cooled Condensi
QA-WIP-15-012 = Exhaust Fan
QA-WIP-16-001 = Electrical Works -General
QA-WIP-16-002= Raceways
QA-WIP-16-003= Underground Electrical Services
QA-WIP-16-004= Wire and Cables
QA-W IP-16-005 = = Cabinets, Boxes, Auxiliary Gutters and
QA-W IP-16-006 = = Panel boards
:
QA-W IP-16-007 = Over Current Protective Devices
REV. 05
QA-WIP-16-008 = Grounding
QA-WIP-16-009 = Exterior Lighting
QA-WIP-16-010 = Building Lighting
QA-WIP-16-011 = Telephone
/Communication System
QA-WIP-16-012 = Substation Equipment
REV. 05
APPENDIX D
INSPECTION AND TEST PLANS
ITP-C-2-001 Excavation, Trenching, Backfilling and Comp
ITP-C-2-002 Demolition
ITP-C-2-003 Base Course, Sub-base and Asphalt Concret
ITP-C-2-004 A/G Steel Piping
ITP-C-2-005 U/G Oily Water System (UPVC/PVC Pipes a
ITP-C-2-006 Sanitary Sewer System (UPVC/PVC)
ITP-C-2-007 Raw Water System (PVC Pipes and Fittings)
ITP-C-2-008 Fire Water System (RGS Pipes)
ITP-C-2-009 Landscaping
ITP-C-3-001 Concrete Formwork
ITP-C-3-002 Concrete Reinforcement
ITP-C-3-003 Construction, Expansion, Expansion & Contr
ITP-C-3-004 Cast-In Place Concrete
ITP-C-4-001 Concrete Masonry Units and Plastering
ITP-C-5-001 Space Frame Installation
ITP-C-8-001 Hollow Metal Doors and Frames
ITP-C-8-002 Aluminum Windows
ITP-C-8-003 Gypsum Boards, Studs and Runners
ITP-C-8-004 Glazing
ITP-C-8-005 Suspended Acoustical Ceiling
ITP-C-9-001 Metal Stud Framing System
ITP-C-9-002 Gypsum Wallboard System
ITP-C-9-003 Ceramic Tiles and Accessories
ITP-C-9-004 Suspended Acoustical Ceiling
ITP-C-9-005 Carpeting
ITP-C-9-006 Painting
ITP-C-14-001 Elevators and Escalators
ITP-C-15-001 Air Handling Unit/Air Cooled Condensing Un
ITP-C-15-002 Exhaust Fan
ITP-C-16-001 Electrical Works
ITP-C-16-002 Raceways
ITP-C-16-003 Underground Electrical Services Exhaust Fan
ITP-C-16-004 Wires and Cables
ITP-C-16-005 Cabinets, Boxes, Auxiliary Gutters & Wire wa
ITP-C-16-006 Panel Boards
ITP-C-16-007 Over Current Protective Devices
ITP-C-16-008 Grounding
ITP-C-16-009 Exterior Lighting
ITP-C-16-010 Building Lighting
ITP-C-16-011 Telephone and Communication System
ITP-C-16-012 Sub Station Equipment
REV. 05
APPENDIX E
INSPECTION
AND TEST
CHECKLIST
1. Clearing & Grubbing

2. Earthworks
3. Excavation, Backfilling, Trenching & Compacting
4. Base Course & Asphalt Concrete Paving
5. Formworks
6. Concrete Reinforcement
7. Construction, Expansion & Contraction Joints
8. Cast-ln-Place Concrete
9. A/G, Steel Piping
10. U/G, RTR Pipes and Fittings
11. Thermal & Moisture Protection (Water Proofing)
REV. 05
AP
PE
NDI
XF
OR
GA
NI
ZA
TI
ON
AL
CH
AR
T
REV. 05
A
L
I
1. MD-004/001 Internal Quality Audit Plan
2. MD-004/002 Internal Quality Audit Summary
Report
3. MD-004/003 Internal Quality Audit Report
4. MD-004/004 Internal Quality Audit Checklist

REV. 05

QA-QC Plan

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QA-QC Plan

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Quality Assurance and Quality Control

Plans & Procedures

DOCUMENT NO.: XXX-QA-P-001: Rev. 05

REF. ISO 9001:2000

3.1 Organization Chart

4.1 Management Objectives for Quality

APPENDIX A Job Description

APPENDIX B Management Directives

APPENDIX C Quality Control Procedure

APPENDIX D Inspection and Test Plan

APPENDIX E Inspection Checklist

APPENDIX F Organization Chart Quality

The aim of this Quality Plan is to define the

1.2 COMPANY QUALITY POLICY

It is ABC Company Policy to provide THE CLIENT

This will be achieved by:

> Operating a Quality Management

> Adopting the principles of continuous

> Adopting a flexible and caring approach

> Fostering and promoting a spirit of Team

> Adopting a Quality Plan to guide and control

> To review each project on completion,

To this end, ABC Company has an obligation to

2.1 Scope of Work:

The work comprises the proposed construction

a. Clearing the Site :

Perform clearing, grubbing, cutting, fill

b. Construction of Buildings Structures

Construction of Buildings Structures shall be

> ISO 9000:2000 Quality

> ISO 9001:2000 Quality

3.1 The Organizational Chart found in

3.2 Job Description

Job descriptions are prepared in a standard

The Job Descriptions shall be held by the

> Project Manager

3.3 Resources and Personnel

The Project Manager and THE CLIENT prior

ABC Company and its proposed sub-

In the event of personnel change required

Where external resources are required on a

3.4 Project Interface

ABC Company and THE CLIENT may

Formal Correspondence includes:

4.0 PROJECT QUALITY MANAGEMENT

4.1 Management Objectives for Quality

The Management Team recognizes that the

The following are an integral part of our

> Reviewing the results of any audits

> Authorizing requests for exemption from

quality system elements.

> Controlling corrective actions.

> The profitable utilization and continuous

> Establishing optimum inventory levels.

> Reduction of scrap, rework and customer

> Achievement of maximum sales potential and

> Providing support to all projects.

> Recognizing and demonstrating that

These objectives will be translated into

4.2 Management Responsibility

The company has documented their Policy

The responsibilities and authority for all

All Managers are responsible for ensuring

A Quality Management Representative