Silibus - K04 DT Jaminan Kualiti SFB K04 12010 P2 12016

TRAINING SYLLABUS
KO4 DIPLOMA IN QUALITY ASSURANCE

TECHNOLOGY
i
First Edition April 2007
Second Edition July 2010
Third Edition July 2015
Department of Manpower Training Institution
http://www.jtm.gov.my/kurikulum
All Rights Reserved. This document is classified as LIMITED. Not allowed to produce any
part of the training syllabus content in any form without permission from the Manpower
Department (JTM).
Syllabus of K04 QUALITI ASSURANCE TECHNOLOGY is a document that outlines the

skills to be acquired by a graduates in Printing Technology. This syllabus format is
developed according to the format of Manpower Department (JTM) and has taken into
account The National Occupational Skills Standards (NOSS) developed by the
Department of Skills Development (DSD). This syllabus also considered all Competency
Units (CU) and Work Activities (WA) in accordance with the requirements of current
technology and to meet certification standards.
Code of Approval : SFB/K04/12010/P2(12016)
Date of Approval : 14 June 2016
ii
ENDORSEMENT OF CURRICULUM STEERING COMMITTEE
CLUSTER OF ENGINEERING SERVICE
It is hereby notified that the syllabus of Quality Assurance , has been reviewed and
CONFIRMED by the Curriculum Steering Committee, Department of Human Resources in
the 1/2016 meeting held on the 14th June 2016. Consequently, the syllabus must be
used effective July 2016 throughout ILJTM.
.................................................. ...................................................
(Azkar Albar bin Abu Bakar) (SYED MOHAMAD NOOR BIN SYED MAT ALI)
Chairman of Cluster Chairman of the Curriculum Steering
Committee
iii
CONTENTS
1. PRELIMINARY ........................................................................................................ vii
1.1. Introduction ...................................................................................................... vii

1.2. Objective .......................................................................................................... vii
1.3. Pre-Requisites ................................................................................................. vii
1.4. Training Methods ............................................................................................ viii
1.4.1 Syllabus Structure ............................................................................... viii
1.5. Course Synopsis ............................................................................................. viii
2. COMMITTEE MEMBERS ........................................................................................... i
3. TRAINING STRUCTURE.............................................................................................. 3
3.1 Competency Profile Chart (Whole Semester) ...................................................... 3

3.2 Training Pathway (Whole Semester) ............................................................... 14
3.3 MAPPING CHART : NOSS VERSUS JTM MODULE (Whole Semester) ........... 27
4.2 TRAINING PATHWAY CHART SEMESTER 1 ................................................ 43
4.4 TABLE OF CONTACT HOURS DISTRIBUTION ............................................... 47
4.5 PROFILE SYLIBUS ........................................................................................ 49
K04-01-11 METROLOGY AND MEASUREMENT........................................... 49
K04-01-12 PRODUCT INSPECTION .............................................................. 54
K04-01-13 INTRODUCTION TO QUALITY ..................................................... 61
K04-01-14 TECHNICAL DRAWING .............................................................. 66
K04-01-15 WORKSHOP TECHNOLOGY ..................................................... 71
4.1 COMPETENCY PROFILE CHART ................................................................. 76
4.2 TRAINING PATHWAY CHART SEMESTER 2 ............................................... 78
4.1 COMPETENCY PROFILE CHART .................................................................. 112
4.3 MAPPING CHART ........................................................................................... 118
4.4 TABLE OF CONTACT HOURS DISTRIBUTION ............................................. 121
K04-03-11 OCCUPATIONAL SAFETY AND HEALTH .................................. 123
K04-03-12 QUALITY SYSTEM ..................................................................... 127
K04-03-12 QUALITY SYSTEM ..................................................................... 128
K04-03-12 QUALITY SYSTEM ..................................................................... 129
K04-03-12 QUALITY SYSTEM ..................................................................... 130
K04-03-12 QUALITY SYSTEM ..................................................................... 131
K04-03-12 QUALITY SYSTEM ..................................................................... 132
K04-03-13 INDUSTRIAL MANAGEMENT ..................................................... 134
K04-03-14 PROJECT MANAGEMENT ......................................................... 138
K04-03-14 PROJECT MANAGEMENT ......................................................... 141
K04-03-15 ADVANCED METROLOGY ......................................................... 144
iv
K04-03-16 CNC PRGRAMMING................................................................... 149
K04-03-16 CNC PRGRAMMING ................................................................... 150
K04-03-16 CNC PRGRAMMING ................................................................... 151
K04-03-16 CNC PRGRAMMING ................................................................... 152
4.4 TABLE OF CONTACT HOURS DISTRIBUTION ............................................. 168
K04-04-11 ADVANCED CALIBRATION ........................................................ 169
K04-04-13 PRODUCT ANALYSIS ............................................................... 180
K04-04-14 PRODUCT QUALITY CONTROL ................................................ 186
K04-04-15 LEAN MANUFACTURING .......................................................... 193
K04-04-15 LEAN MANUFACTURING .......................................................... 194
K04-04-16 SUPERVISORY .......................................................................... 198
K04-04-16 SUPERVISORY .......................................................................... 202
v
LIST OF ABBREVIATIONS
L Lecture
D Demo
P Practice
PT Practical Test
PR Project
A Assignment
OT Oral Test
WT Written Test
O Observation
SP Special Project
WIM Written Instructional Material
IS Information Sheet
AS Assignment Sheet
WS Work Sheet
CU Competency Unit
WA Work Activities
vi
1. PRELIMINARY
1.1. Introduction
The training syllabus is a document that outlines the matters to be obtained by a

student in the field of Quality Assurance. All modules contained in this training syllabus
will be assessed based on skills to ensure that every student competent and capable
of performing the modules in accordance with the level of skills learned.
This training syllabus format developed by the Department of Manpower Training

Institute (ILJTM) and has taken into account the National Occupational Skills
Standards(National Occupational Skills Standards-NOSS) made by the Department of
Skill Development (DSD). This training syllabus also considers the addition of all duties
and tasks in accordance with the requirements of current technology and to meet
certification standards.
1.2. Objective
The objective of this training syllabus is to assist lecturers in providing training

learning skills so that uniformity of training can be done in all courses ILJTM for Quality
Assurance Technology.
1.3. Pre-Requisites
Quality Assurance Technology course is a course for diploma technology level

which is conducted by the Manpower Department (JTM). Admission requirements for
this course are candidates must be Malaysian citizens aged between 17 and 35years
old and have the following academic qualifications:
SPM/SPMV passed in three subjects
a) Malay Language
b) Mathematics/ Additional Mathematics; and
c) Science/ Additional Science/ Applied Science/ Technical Subjects
d) English
vii
Duration of full-time training for this course is 2 years and 3 months for On Job
Training (OJT).
1.4. Training Methods
ILJTM training method for the certificate level is based on skills, which is 70%
practical or laboratory and 30% lectures.
1.4.1 Syllabus Structure
Syllabus structures that have been used in Quality Assurance Technology

is as below:
Table 1.1 : Syllabus Structure for Quality Assurance Technology
Semester ILJTMSyllibus NOSS
1 K04 Quality Assurance Technology
2 K04 Quality Assurance Technology MC-041-23:2012
3 K04 Quality Assurance Technology Industrial Quality Assurance

(Manufacturing)
4 K04 Quality Assurance Technology MC-041-45:2012
5 K04 Quality Assurance Technology Industrial Quality Assurance
6 Industrial Training
1.5. Course Synopsis
After completion of Level 3 certification (SKM), students have the opportunity to

further their education at diploma level (DKM) in training centers such as ADTEC
(public institution) or other related private institutions.
viii
Upon graduation, graduates will become Quality Assurance Technician and
Quality Control Technician.
ix
2. COMMITTEE MEMBERS
Syllabus Development Committee
DIPLOMA of Quality Assurance Technology
1. En Azkar Albar Bin Abu Bakar ADTEC Bintulu
(Cluster Chairman)
2. Cik Sharifah Dora Binti Syed Abd Bahri (Ketua) ADTEC Shah Alam
(Coordinator)
3. En Nawaini B. Ismail ADTEC Shah Alam
4. En. Mohd Azre B. Azmi ADTEC Taiping
5. En. Roslani B. Ramely ADTEC Taiping
Facilitator
1. Ieliza Binti Johari Headquarters, JTM

2. Hamed Bin Yaacob Headquarters, JTM
i
Syllabus Development Sessions
DIPLOMA IN QUALITY ASSURANCE TECHNOLOGY
Session 1 :
Date : 22 - 25 Mei 2016
Venue : IPG Kampus Pendidikan Teknik Bandar Enstek, Negeri Sembilan
Session 2 :
Date : 31 Mei 02 Jun 2016
Venue : ADTEC TAIPING
ii
3. TRAINING STRUCTURE
3.1 Competency Profile Chart (Whole Semester)
Prepare incoming, in
Identify
PRODUCT / Identify incoming process and outgoing Set work area for
product/process Conduct incoming
PROCESS inspection activities inspection tools, incoming
inspection inspection
INSPECTION requirements equipment, procedure inspection
procedures
and guideline
C01 01 L2 02 L2 03 L2 04 L2 05 L2
Confirm Report product/

Execute in process Conduct outgoing Conduct sampling
product/process process inspection
inspection quality inspection inspection
inspection result activities
06 L2 07 L2 08 L2 09 L2 10 L2
PROCESS Identify process Select process

Implement in process Confirm problem Confirm
QUALITY quality improvement quality improvement
improvement categorization improvement area
IMPROVEMENT field (scope) tools
C02 01 L2 02 L2 03 L2 04 L2 05 L2
Contribute in Confirm process

Report process quality
employee scheme quality improvement
improvement activities
suggestion activities
06 L2 07 L2 08 L2
Record measuring
MEASURING Identify measuring Prepare measuring Execute measuring Confirm measuring
equipment
EQUIPMENT equipment handling equipment handling equipment handling equipment handling
handling work
HANDLING requirements work activities work activities result
activities
C03 01 L2 02 L2 03 L2 04 L2 05 L2
TECHNICAL Construct Perform freehand Construct projection

DRAWING geometrical drawing (sketching) technique drawing
E01 01 L2 02 L2 03 L2
WORKSHOP Identify industrial Bench work and

Fabrication process
TECHNOLOGY safety fitting
E02 01 L2 02 L2 03 L2
DIMENSIONAL Identify metrology Execute metrology Record metrology

METROLOGY works and activities works and activities works and activities
E03 01 L2 02 L2 03 L2
Identify Geometrical
ENGINEERING Construct details Execute Detail
Dimensional Record Drawing
DRAWING drawing Drawing
Tolerance Activities
E04 01 L2 02 L2 03 L2 04 L2
MACHINING Identify machining Execute machining Record machining
PROCESS process process progress
E05 01 L2 02 L2 03 L2
ELECTRICAL &
Identify Electric and Execute Electric and Record Electric and
ELECTRONIC
Electronic Electronic Electronic
PRINCIPLES
E06 01 L2 02 L2 03 L2
QUALITY
ASSURANCE Identify inspection & Confirm inspection
Plan inspection & Develop inspection Summaries
STANDARD testing procedure & testing procedure
testing procedure checklist based on inspection
OPERATING preparation preparation result
preparation checklist requirement information
PROCEDURE requirements
PREPARATION
C01 01 L3 02 L3 03 L3 04 L3 05 L3
Report inspection &

testing procedure
preparation
activities
06 L3
STATISTICAL
Identify (SPC) Establish statistical Confirm SPC result
PROCESS Plan SPC application
application Apply SPC tools control points
CONTROL (SPC) procedures
requirements requirements
APPLICATION
C02 01 L3 02 L3 03 L3 04 L3 05 L3
Report SPC
activities
06 L3
Identify record Check record

RECORD Categories quality Apply record Implement storage
control handling control handling
CONTROL record identification document
requirement result
C03 01 L3 02 L3 03 L3 04 L3 05 L3
Record control
handling activities
06 L3
Identify measuring
MEASURING Prepare measuring Prepare work area Confirm measuring
equipment Execute calibration
EQUIPMENT equipment calibration for measuring equipment
calibration activities
CALIBRATION tools and equipments equipment calibration calibration result
requirements
C04 01 L3 02 L3 03 L3 04 L3 05 L3
Report measuring
equipment
06 L3
Check shopfloor
SHOP FLOOR Identify shop floor Prepare shopfloor Execute shopfloor Report shopfloor
quality
QUALITY quality improvement quality improvement improvement quality
improvement
IMPROVEMENT requirements tools and equipments activities improvement
activities
activities
C05 01 L3 02 L3 03 L3 04 L3 05 L3
PRODUCT/PROCE Identify
SS NON- product/process Plan non Segregate non Execute non Conduct corrective
CONFORMANCE non conformance conformance control conformance conformance action meeting
CONTROL control parts activity product/process product disposition
requirements
C06 01 L3 02 L3 03 L3 04 L3 05 L3
Report
Monitor corrective product/process non
action effectiveness conformance control
activities
06 L3 07 L3
Execute product
PRODUCT Identify product Identified process Check product
quality acceptance Determine quality
QUALITY quality acceptance deviation calculated quality test index
due to process acceptance criteria
ACCEPTANCE requirements and test index result
abnormality
C07 01 L3 02 L3 03 L3 04 L3 05 L3
Report product
quality acceptance
activities
06 L3
Identify customer Analysis customer
CUSTOMER Prepare customer Execute customer Report customer
feedback/response/ feedback/
FEEDBACK/RESPO feedback/response/ feedback/response/ feedback/response
survey response/ survey
NSE/SURVEY survey activity survey activities / survey result
requirements result/data
C08 01 L3 02 L3 03 L3 04 L3 05 L3
Identify process Prepare subordinate

SUPERVISORY supervision administrative Administer personnel Execute in-house
Conduct section
FUNTIONS requirement and information, data and appraisal training
meeting
specification forms
C09 01 L3 02 L3 03 L3 04 L3 05 L3
Report supervision
administrative
activities
06 L3
Determine overall Promote safety,

Report safety at
SAFETY AT WORK safety, health and health and Confirm industrial
work place
PLACE PRACTICE environmental environmental accidents
environmental
parameters practice awareness
C10 01 L3 02 L3 03 L3 04 L3
CNC Perform basic

Apply basic CNC
PROGRAMMING program for CNC
programming
Lathe and Milling
E01 01 L3 02 L3
ADVANCED
Conduct Multi- Conduct 3D
METROLOGY
Gauging Inspection measurement
E01 01 L3 02 L3
Prepare customer
CUSTOMER Identify customer Address customer Evaluate customer Report customer
needs, requirement
REQUIREMENT needs, requirement needs, requirements requirement requirement
and specification
ESTABLISHMENT and specification and specification fulfillment activities
guidelines
C01 01 L4 02 L4 03 L4 04 L4 05 L4
PRODUCT Identify product Develop product

Identify Critical to Plan critical control Establish critical
CONTROL PLAN control plan control plan
Quality (CTQ) point point establishment control point
ESTABLISHMENT requirement
C02 01 L4 02 L4 03 L4 04 L4 05 L4
Report product
Evaluate control
control plan
plan completeness
development
activities
06 L4 07 L4
MANUFACTURING Identify audit Prepare audit

Identify types of Prepare audit Execute audit
/ SYSTEM procedure and schedule and
audit document activities
AUDITING requirement checklist
C03 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate audit
Report of auditing
finding completion
activities
and accuracy
06 L4 07 L4
CONTINOUS Execute Value

Identify quality Prepare quality
QUALITY Identify activities of Added Value Review product and
improvement improvement plan
IMPROVEMENT CQI programme
guidelines activity
Engineering process capabilities
(CQI) (VA/VE)
C04 01 L4 02 L4 03 L4 04 L4 05 L4
Execute Quality Report quality

Conduct Design of Organize quality
Function improvement
Experiment (DOE) improvement
Deployment (QFD) activities
06 L4 07 L4 08 L4 09 L4
MEASUREMENT Identify MSA Evaluate MSA

Execute MSA Report MSA
SYSTEM specification and Plan MSA activities accuracy /
activities activities
ANALYSIS (MSA) requirements uncertainty
C05 01 L4 02 L4 03 L4 04 L4 05 L4
Identify process non Confirm method of Classify non Confirm product Evaluate non
NON CONFORMITY
conformity non conformity conformity non conformity conformity
ASSESSMENT
assessment assessment assessment assessment assessment result
C06 01 L4 02 L4 03 L4 04 L4 05 L4
Report non
conformity
assessment finding
06 L4
Evaluate Corrective
CUSTOMER Plan method of Analyse customer Propose problem
Identify customer and Preventive
FEEDBACK customer feedback feedback solving customer
feedback category Action (CAPA)
ANALYSIS rectification information/survey feedback
effectiveness
C07 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate customer Report customer

feedback feedback analysis
satisfaction timely
06 L4 07 L4
QUALITY Identify record and Evaluate record Report and record
Plan quality Execute quality
ASSURANCE document control and document document control
assurance document assurance document
DOCUMENT coordination control coordination coordination work
control control activities
CONTROL requirement work activities activities
C08 01 L4 02 L4 03 L4 04 L4 05 L4
STATISTICAL
Confirm control item Evaluate process Report SPC
PROCESS Identify SPC Monitor SPC
characteristic/parame capability and effectiveness
CONTROL (SPC) requirement activities
ter stability corrective action
ANALYSIS
C09 01 L4 02 L4 03 L4 04 L4 05 L4
SUPPLIER Identify supplier Confirm supplier

Plan supplier Execute supplier Evaluate supplier
QUALITY performance evaluation and
performance activity assessment performance quality
ASSURANCE requirement selection
C10 01 L4 02 L4 03 L4 04 L4 05 L4
Report supplier
performance
activities
06 L4
PRODUCT Identify product Execute product Evaluate product
Confirm method of Evaluate product
LIABILITY liability services liability services work liability services
product containment liability analysis
ANALYSIS requirement activities work activities
E11 01 L4 02 L4 03 L4 04 L4 05 L4
Report product
liability services
activities
06 L4
3.2 Training Pathway (Whole Semester)
K04 DIPLOMA TEKNOLOGI JAMINAN KUALITI SEMESTER 1
MULA
Identify one dimensional (1D)
measuring equipment
01.01 1/4
Apply measuring equipment

METROLOGY AND techniques
MEASUREMENT
01.02 2/4
K04-01-11
Conduct one dimensional (1D)
measuring equipment
01.03 3/4
Record measuring equipment data
01.04 4/4
Identify process inspection activities

requirement and procedures
02.01 1/4
PRODUCT Prepare incoming, in process and

INSPECTION outgoing inspection tools
K04-01-12 02.02 2/4
Confirm and report process quality

improvement result and activities
02.03 3/4
A
02.04 4/4
A Identify process quality improvement
03.01 1/3
INTRODUCTION TO
QUALITY Execute process quality improvement
K04-01-13
03.02 2/3
Report process quality improvement

results
03.03 3/3
Construct geometrical drawing
04.01 1/3
TECHNICAL
DRAWING
Perform freehand (sketching)
K04-01-14 techniques
04.02 2/3
Construct projection drawing
04.03 3/3
Identify industrial safety

WORKSHOP
TECHNOLOGY 05.01 1/3
K04-01-15 Bench work and fitting
05.02 2/3
TAMAT
Fabrication process
05.03 3/3
MULA
Identify Testing Method and Equipment
01.01 1/4
TESTING AND
Carry Out Destructive Testing
INSPECTION
01.02 2/4
K04-02-11
Execute Non-Destructive Testing

01.03 3/4
Report Destructive and Non-Destructive

Testing
01.04 4/4
Identify Process Improvement

02.01 1/3
INTRODUCTION TO
STATISTICAL PROCESS
CONTROL (SPC) Conduct Problem Categorization
K04-02-12 02.02 2/3
Record Problems and Process

Improvements
02.03 3/3
Identify Metrology Works and Activities
03.01 1/3
DIMENSIONAL
TECHNOLOGY Execute Metrology Works and Activities
K04-02-13 03.02 2/3
Record Metrology Works and Activities
03.03 3/3
B
B
Identify Machining Process
04.01 1/3
MACHINING PROCESS Execute Machining Process
K04-02-14 04.02 2/3
Record Machining Progress

04.03 3/3
Identify Geometrical Dimensional

Tolerance
05.01 1/4
ENGINEERING DRAWING Conduct Detail Drawing
K04-02-15 05.02 2/4
Execute Detail Drawing
05.03 3/4
Record Drawing Activities
05.04 4/4
Identify Electric and Electronic

Concepts
06.01 1/3
Execute Electric and Electronic

ELECTRIC & ELECTRONIC Circuits
K04-02-16 06.02 2/3
Record Electric and Electronic

Activities
06.03 3/3
TAMAT
MULA
Determine overall safety, health and
environment parameters
01.01 1/4
OCCUPATIONAL SAFETY
AND HEALTH Promote safety, health and
environmental practice awareness
K04-03-11
01.02 2/4
Confirm industrial accidents
01.03 4/4
Report safety at work place

Environmental
01.04 4/4
Identify record and document control

handling requirement
1/4
QUALITY SYSTEM
Check record control handling result
and activities
K04-03-12
02.01 2/4
Plan quality assurance document

control and execute quality assurance
document control activities
02.02 4/4
Evaluate document control coordination

work activities environmental
02.03 4/4
C
C
Apply production planning and control

(PPC) principles
INDUSTRIAL MANAGEMENT 03.01 1/2
K04-03-13 Conduct process and time study
03.02 2/2
Identify shop floor quality improvement

requirements
04.01 1/4
PROJECT MANAGEMENT Prepare shop floor quality improvement

tools and equipments
K04-03-14 04.02 2/4
Execute and check shop floor

04.03 4/4
Report shop floor quality improvement

activities environmental
04.04 4/4
Conduct multi gauging inspection
ADVANCED METROLOGY
05.01 1/2
K04-03-15
Conduct three-dimensional (3d)
measurement
05.02 2/2
D
D
CNC PRGRAMMING
06.01 1/2
K04-03-16
measurement
06.02 2/2
TAMAT
MULA
Set up work area for calibration
MEASURING CALIBRATION
01.01 1/2
K04-04-11
Conduct calibration
01.02 2/2
Identify customer needs, requirement

and specification guidelines
02.01 1/4
CUSTOMER SERVICE Evaluate customer requirement

MANAGEMENT fulfillment
K04-04-12 02.02 2/4
Analyses customer feedback

information / survey improvement
activities
02.03 4/4
Report customer satisfaction

Measurement Activities Environmental
02.04 4/4
E
Confirm process, product, method,
E assessment of non conformity
03.01 1/4
Evaluate non conformity assessment

result
PRODUCT ANALYSIS 03.02 2/4
K04-04-13 Identify product liability services

requirement and product containment
03.03 4/4
Evaluate product liability service work

activities measurement
03.04 4/4
Identify product quality acceptance

requirements
04.01 1/5
Check product quality test index result
04.02 2/5
PRODUCT QUALITY Plan product/process non-conformance

CONTROL control requirements
K04-04-14
04.03 3/5
Execute non-conformance
product/process non-conformance
control requirements
04.04 4/5
F
Conduct corrective action
04.05 5/5
F Identify activities of CQI programme
05.01 1/4
Prepare quality improvement plan

activity
LEAN MANUFACTURING
05.02 2/4
K04-04-15
Execute value added value engineering
(VA/VE)
05.03 4/4
Execute quality function deployment

(QFD)
05.04 4/4
Identify process supervision

requirement and specification
06.01 1/4
Prepare subordinate administrative

information, data and forms
SUPERVISORY
06.02 2/4
K04-04-16
Execute in-house training
06.03 4/4
Conduct section meeting
06.04 4/4
TAMAT
MULA Identify SPC Requirement
01.01 1/4
Conduct Control Item

APPLICATION Characteristic/Parameter and
STATISTICAL PROCESS Monitoring SPC Activities
CONTROL (SPC)
01.02 2/4
K04-05-11
Execute Process Capability and
Stability
01.03 3/4
Report SPC Effectiveness Corrective

Action
01.04 4/4
Identify MSA Specification and

Requirements
02.01 1/3
MEASUREMENT SYSTEM
ANALYSIS (MSA) Execute MSA Activities
02.02 2/3
K04-05-12
Report MSA Activities

02.03 3/3
H
H
Identify Types of Audit
03.01 1/4
QUALITY AUDIT Execute Audit Activities
03.02 2/4
K04-05-13
Evaluate Audit Finding Completion and

Accuracy
03.03 3/4
Report of Auditing Activities
03.04 4/4
Identify Critical To Quality (CTQ) Point

and Product Control Planning
04.01 1/4
PRODUCT QUALITY
PLANNING Prepare Planning Critical Control Point
Establishment
K04-05-14
04.02 2/4
Evaluate Process Control Plan
04.03 3/4
Report Product Control Plan

Development Activities
04.04 4/4
I
I Identify Supplier Performance
Requirement and Activity
05.01 1/4
SUPPLIER QUALITY Confirm Supplier Evaluation and

MANAGEMENT Selection
K04-05-15 05.02 2/4
Execute Supplier Assessment
05.03 3/4
Report Supplier Performance Activities
05.04 4/4
Identify fundamental of experimental

design (DOE)
06.01 1/4
FUNDAMENTAL OF
EXPERIMENTAL DESIGN Confirm PDCA and terminology
(DOE)
K04-05-16 06.02 2/4
Planning and managing the process of

experiments
06.03 3/4
Evaluate full factorial design
06.04 4/4
TAMAT
CODE
C01L2
COCU
CU. WA
CO CU
PROCESS
PRODUCT/
INSPECTION
inspection
inspection
inspection
requirements
and guideline
TASK
inspection tools,
Identify incoming
Set work area for
quality inspection
Conduct outgoing
Conduct sampling
Conduct incoming
Execute in process
inspection activities
MODULE CODE
incoming inspection
process and outgoing
WORK ACTIVITIES/
equipment, procedure
inspection procedures
Identify product/process
MODULE NAME
NO.
WORK
C01.08
C01.07
C01.06
C01.05
C01.04
C01.03
C01.02
C01.01
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT
3.3 MAPPING CHART : NOSS VERSUS JTM MODULE (Whole Semester)
K04-01-12 PRODUCT INSPECTION
K04-01-13 INTRODUCTION TO QUALITY
K04-01-14 TECHNICAL DRAWING

SEMESTER 1
K04-01-15 WORKSHOP TECHNOLOGY
K04-02-11 TESTING AND INSPECTION
K04-02-12 INTRODUCTION TO SPC
K04-02-13 DIMENSIONAL METROLOGY
K04-02-14 ENGINEERING DRAWING

SEMESTER 2
K04-02-15 MACHINING PROCESS
K04-02-16 ELECTRIC & ELECTRONIC
K04-03-11 OCCUPATIONAL SAFETY

AND HEALTH
K04-03-12 QUALITY SYSTEM
K04-03-13 INDUSTRIAL MANAGEMENT
K04-03-14 PROJECT MANAGEMENT

SEMESTER 3
K04-03-15 ADVANCED METROLOGY
K04-03-16 CNC PROGRAMMING
K04-04-11 MEASURING CALIBRATION
K04-04-12 CUSTOMER SERVICE

MANAGEMENT
K04-04-13 PRODUCT ANALYSIS
K04-04-14 PRODUCT QUALITY

CONTROL
SEMESTER 4
K04-04-15 LEAN MANUFACTURING
K04-04-16 SUPERVISORY
K04-05-11 APPLICATION SPC
K04-05-12 MEASURREMENT SYSTEM

ANALYSIS (MSA)
K04-05-13 QUALITY AUDIT

PLANNING
SEMESTER 5
K04-05-15 SUPPLIER QUALITY

MANAGEMENT
K04-05-16 FUNDAMENTAL OF
EXPERIMENTAL DESIGN
CODE
C03L2
COCU
CU. WA
T
CO CU
QUALITY
PROCESS
HANDLING
EQUIPMENT
area
(scope)
activities
Confirm
improvement
MEASURING requirements
categorization
TASK
C02L2 IMPROVEMEN Confirm problem

product/process
inspection result
improvement field
improvement tools
Identify measuring
improvement result
Prepare measuring
scheme suggestion
equipment handling
MODULE CODE
Implement in process
Confirm improvement
Select process quality
Identify process quality
WORK ACTIVITIES/
Contribute in employee
Confirm process quality
equipment handling work

Report product /process
NO. MODULE NAME
WORK
C03.02
C03.01
C02.08
C02.07
C02.06
C02.05
C02.04
C02.03
C02.02
C02.01
C01.10
C01.09
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C01L3
COCU
CU. WA
N
CO CU
QUALITY
STANDARD
OPERATING
ASSURANCE
PROCEDURE
PREPARATIO
result
checklist
information
requirement
work activities
work activities
TASK
testing procedure
testing procedure
testing procedure
preparation result
Record measuring
checklist based on
Confirm measuring
Develop inspection
Execute measuring
equipment handling
Report inspection &

Identify inspection &
equipment handling
equipment handling
preparation activities
MODULE CODE
Confirm inspection &

Summaries inspection
procedure preparation
WORK ACTIVITIES/
Plan inspection & testing

preparation requirements
NO. MODULE NAME
WORK
C01.06
C01.05
C01.04
C01.03
C01.02
C01.01
C03.05
C03.04
C03.03
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C04L3
C03L3
C02L3
COCU
CU. WA
(SPC)
CO CU
RECORD
PROCESS
CONTROL
CONTROL
APPLICATION
activities
document
procedures
identification
Apply record
CALIBRATION requirements
requirements
requirements
control points
handling result
TASK
Apply SPC tools
MEASURING Identify measuring

Implement storage
Establish statistical
Confirm SPC result

MODULE CODE
Check record control

Plan SPC application
Report SPC activities
EQUIPMENT equipment calibration

Identify record control
WORK ACTIVITIES/
Record control handling

Categories quality record
STATISTICAL Identify (SPC) application
NO. MODULE NAME
WORK
C02.03
C04.01
C03.06
C03.05
C03.04
C03.03
C03.02
C03.01
C02.06
C02.05
C02.04
C02.02
C02.01
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
COCU
CU. WA
T
CO CU
QUALITY
result
activities
activities
calibration
C05L3 IMPROVEMEN improvement

requirements
TASK
and equipments
Report measuring
Prepare shop floor
Execute shop floor

Confirm measuring
Execute calibration
Prepare measuring
MODULE CODE
equipment calibration
measuring equipment
Prepare work area for
WORK ACTIVITIES/
Check shop floor quality
Report shop floor quality

SHOP FLOOR Identify shop floor quality
quality improvement tools

NO. MODULE NAME
WORK
C05.05
C05.04
C05.03
C05.02
C05.01
C04.06
C04.05
C04.04
C04.03
C04.02
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C07L3
COCU
CU. WA
NON-
CO CU
QUALITY
PROCESS
PRODUCT
CE CONTROL
meeting
activities
Segregate
effectiveness
C06L3 CONFORMAN requirements
TASK
product/process
nonconformance
Determine quality
acceptance due to
acceptance criteria
product disposition
control parts activity
ACCEPTANCE process abnormality

MODULE CODE
Plan nonconformance
Identify product quality

WORK ACTIVITIES/
Execute product quality

Report product/process
PRODUCT/ Identify product/process
nonconformance control
nonconformance control
Monitor corrective action
acceptance requirements
Execute nonconformance
NO. MODULE NAME
WORK
C07.03
C07.02
C07.01
C06.07
C06.06
C06.05
C06.04
C06.03
C06.02
C06.01
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C08L3
COCU
CU. WA
CO CU
SURVEY
FEEDBACK/
CUSTOMER
RESPONSE/
SUPERVISOR
forms
test index
survey result
administrative
survey activity
test index result
Identify process
TASK
survey activities
Report customer
and specification
Identify customer
Identified process
survey result/data
Prepare customer
Execute customer
Analysis customer
feedback/response/
feedback/response/
feedback/response/
feedback/response/
feedback/response/
survey requirements
C09L3 Y FUNTIONS Prepare subordinate

MODULE CODE
acceptance activities
information, data and

Check product quality
Report product quality

WORK ACTIVITIES/
supervision requirement
deviation calculated and
NO. MODULE NAME
WORK
C09.02
C09.01
C08.05
C08.04
C08.03
C08.02
C08.01
C07.06
C07.05
C07.04
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C01L4
COCU
CU. WA
NT
CO CU
CUSTOMER
ESTABLISHME
SUPERVISION
appraisal
accidents
parameters
specification
specification
TASK
REQUIREMEN requirement and

requirement and
requirements and
Confirm industrial
WORK PLACE and environmental
Evaluate customer
Report supervision
C10L3 PRACTICE practice awareness
place environmental
MODULE CODE
Administer personnel
Report safety at work
requirement fulfillment
SAFETY AT Promote safety, health
WORK ACTIVITIES/
administrative activities
specification guidelines
Identify customer needs,
Determine overall safety,

health and environmental
Prepare customer needs,

Address customer needs,

NO. MODULE NAME
WORK
C01.04
C01.03
C01.02
C01.01
C10.04
C10.03
C10.02
C10.01
C09.06
C09.05
C09.04
C09.03
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C03L4
C02L4
COCU
CU. WA
ENT
PLAN
RING/
CO CU
SYSTEM
AUDITING
CONTROL
PRODUCT
ESTABLISHM
plan
point
activities
(CTQ) point
and checklist
establishment
completeness
Report customer
TASK
and requirement
plan requirement
plan development
requirement activities
MODULE CODE
Evaluate control plan
Identify types of audit
Evaluate audit finding

Report product control
Identify product control
Execute audit activities

WORK ACTIVITIES/
MANUFACTU Prepare audit schedule

Establish critical control
Identify audit procedure

Develop product control
Prepare audit document

Plan critical control point
Identify Critical to Quality
completion and accuracy

NO. MODULE NAME
WORK
C03.06
C03.05
C03.04
C03.03
C03.02
C03.01
C02.07
C02.06
C02.05
C02.04
C02.03
C02.02
C02.01
C01.05
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C05L4
C04L4
COCU
CU. WA
(MSA)
CO CU
NT (CQI)
ANALYSIS
S QUALITY
IMPROVEME
CONTINUOU (VA/VE)
activities
programme
Identify MSA
improvement
NT SYSTEM requirements
Report quality
Identify quality
Prepare quality
TASK
Organize quality
MEASUREME specification and

Report of auditing
Value Engineering
Experiment (DOE)
Conduct Design of
Deployment (QFD)
process capabilities
Plan MSA activities

Review product and
MODULE CODE
Execute Value Added
Execute MSA activities

WORK ACTIVITIES/
Identify activities of CQI
improvement guidelines
Execute Quality Function

improvement plan activity
NO. MODULE NAME
WORK
C05.03
C05.02
C05.01
C04.09
C04.08
C04.07
C04.06
C04.05
C04.04
C04.03
C04.02
C04.01
C03.07
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C07L4
COCU
CU. WA
NON
CO CU
ANALYSIS
FEEDBACK
CUSTOMER
C06L5 CONFORMITY
feedback
uncertainty
assessment
TASK
Identify customer
Preventive Action
Analyze customer
assessment result
information/survey
feedback category
customer feedback
assessment finding
Identify process non
MODULE CODE
ASSESSMENT Confirm product non
feedback rectification
(CAPA) effectiveness
Report MSA activities
Report non conformity

conformity assessment
WORK ACTIVITIES/
Classify non conformity

Confirm method of non-
Evaluate Corrective and

Evaluate non conformity
Propose problem solving

Plan method of customer
Evaluate MSA accuracy /
NO. MODULE NAME
WORK
C06.01
C07.05
C07.04
C07.03
C07.02
C07.01
C06.06
C06.05
C06.04
C06.03
C06.02
C05.05
C05.04
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
C09L4
C08L4
COCU
CU. WA
(SPC)
CO CU
QUALITY
ANALYSIS
PROCESS
CONTROL
CONTROL
DOCUMENT
STATISTICAL
activities
activities
Identify SPC
requirements
Execute quality
TASK
ASSURANCE control activities

Report customer
Evaluate process
document control
document control
document control
document control
coordination work
coordination work
Report and record

Evaluate customer
Identify record and
Confirm control item

Evaluate record and
MODULE CODE
assurance document
feedback satisfaction
capability and stability

Monitor SPC activities
Plan quality assurance
WORK ACTIVITIES/
characteristic/parameter
feedback analysis timely
coordination requirement
NO. MODULE NAME
WORK
C09.04
C09.03
C09.02
C09.01
C08.05
C08.04
C08.03
C08.02
C08.01
C07.07
C07.06
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
CODE
E01L4
C10L4
COCU
CU. WA
CO CU
QUALITY
LIABILITY
ANALYSIS
PRODUCT
SUPPLIER
action
analysis
assessment
Report SPC
Plan supplier
Report supplier
Identify supplier
TASK
ASSURANCE Execute supplier

Confirm supplier
Evaluate supplier
services activities
Confirm method of
performance quality
performance activity
product containment
MODULE CODE
services requirement
performance activities
Report product liability

Identify product liability
services work activities

WORK ACTIVITIES/
effectiveness corrective
Execute product liability

evaluation and selection
Evaluate product liability

performance requirement
NO. MODULE NAME
WORK
C09.05
C011.06
C011.05
C011.04
C011.03
C011.02
C011.01
C010.06
C010.05
C010.03
C010.02
C010.01
C010.04
ACTIVITIES
METROLOGY &
K04-01-11
MEASUREMENT

SEMESTER 1

SEMESTER 2

AND HEALTH

SEMESTER 3

MANAGEMENT

CONTROL
SEMESTER 4

ANALYSIS (MSA)

PLANNING
SEMESTER 5

MANAGEMENT
EXPERIMENTAL DESIGN
SEMESTER 1
4.1 COMPETENCY PROFILE CHART
Identify
PRODUCT / Identify incoming process and outgoing Set work area for
product/process Conduct incoming
PROCESS inspection activities inspection tools, incoming
inspection inspection
INSPECTION requirements equipment, procedure inspection
procedures
and guideline
C01 01 L2 02 L2 03 L2 04 L2 05 L2
Confirm Report product/

Execute in process Conduct outgoing Conduct sampling
product/process process inspection
inspection quality inspection inspection
inspection result activities
06 L2 07 L2 08 L2 09 L2 10 L2
PROCESS Identify process Select process

Implement in process Confirm problem Confirm
QUALITY quality improvement quality improvement
improvement categorization improvement area
IMPROVEMENT field (scope) tools
C02 01 L2 02 L2 03 L2 04 L2 05 L2
Contribute in Confirm process

employee scheme quality improvement
suggestion activities
06 L2 07 L2 08 L2
Record measuring
MEASURING Identify measuring Prepare measuring Execute measuring Confirm measuring
equipment
EQUIPMENT equipment handling equipment handling equipment handling equipment handling
handling work
HANDLING requirements work activities work activities result
activities
C03 01 L2 02 L2 03 L2 04 L2 05 L2
TECHNICAL Construct Perform freehand Construct projection

DRAWING geometrical drawing (sketching) technique drawing
E01 01 L2 02 L2 03 L2
WORKSHOP Identify industrial Bench work and

Fabrication process
TECHNOLOGY safety fitting
E02 01 L2 02 L2 03 L2
4.2 TRAINING PATHWAY CHART SEMESTER 1
MULA
Identify one dimensional (1D)
measuring equipment
01.01 1/4
Apply measuring equipment

METROLOGY AND techniques
MEASUREMENT
01.02 2/4
K04-01-11
Conduct one dimensional (1D)
measuring equipment
01.03 3/4
Record measuring equipment data
01.04 4/4
Identify process inspection activities

requirement and procedures
02.01 1/4
PRODUCT Prepare incoming, in process and

INSPECTION outgoing inspection tools
K04-01-12 02.02 2/4

02.03 3/4
A
02.04 4/4
A Identify process quality improvement
03.01 1/3
INTRODUCTION TO
QUALITY Execute process quality improvement
K04-01-13
03.02 2/3
Report process quality improvement

results
03.03 3/3
Construct geometrical drawing
04.01 1/3
TECHNICAL
DRAWING
Perform freehand (sketching)
K04-01-14 techniques
04.02 2/3
Construct projection drawing
04.03 3/3
Identify industrial safety

WORKSHOP
TECHNOLOGY 05.01 1/3
K04-01-15 Bench work and fitting
05.02 2/3
TAMAT
Fabrication process
05.03 3/3
4.3 MAPPING CHART
K04 - DIPLOMA TEKNOLOGI JAMINAN KUALITI - SEMESTER 1
METROLOGY & MAESUREMENT

SILIBUS
INTRODUCTION TO QUALITY
WORKSHOP TECHNOLOGY
TAJUK MODUL
(JTM)
PRODUCT INSPECTION
TECHNICAL DRAWING
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
COCU NO.
CU/DUTI WORK ACTIVITIES/TASK
CODE TASK
Identify incoming
inspection activities C01.01
requirements
C01.02
inspection procedures
process and outgoing
C01.03
inspection tools, equipment,
procedure and guideline
PRODUCT/
C01L2 PROCESS Set work area for incoming
C01.04
INSPECTION inspection
Conduct incoming
C01.05
inspection
Execute in process
C01.06
inspection
Conduct outgoing quality

C01.07
inspection
Conduct sampling
C01.08
inspection
Confirm product/process
C01.09
inspection result
Report product /process

C01.10
METROLOGY & MAESUREMENT
SILIBUS
INTRODUCTION TO QUALITY
WORKSHOP TECHNOLOGY
TAJUK MODUL
(JTM)
PRODUCT INSPECTION
TECHNICAL DRAWING
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
COCU NO.
CU/DUTI WORK ACTIVITIES/TASK
CODE TASK
Identify process quality

C02.01
improvement field (scope)
Select process quality

C02.02
improvement tools
Implement in process
C02.03
improvement
PROCESS QUALITY Confirm problem

C02L2 C02.04
IMPROVEMENT categorization
Confirm improvement area C02.05
Contribute in employee
C02.06
scheme suggestion
Confirm process quality
C02.07
improvement result
C02.08
Identify measuring
equipment handling C03.01
requirements
Prepare measuring
equipment handling work C03.02
activities
MEASURING Execute measuring
C03L2 EQUIPMENT C03.03
equipment handling work
HANDLING activities
Confirm measuring
C03.04
equipment handling result
Record measuring
equipment handling work C03.05
activities
4.4 TABLE OF CONTACT HOURS DISTRIBUTION
K04-DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 2 SEM 1
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)

KOD JAM JAM JUMLAH
TAJUK MODUL TEORI AMALI
MODUL KREDIT KREDIT JAM KREDIT
(JAM) (JAM)
TEORI AMALI KREDIT
K04-01-11 METROLOGY AND MEASUREMENT 30 50 0.9 2.1 3.0 3
K04-01-12 PRODUCT INSPECTION 30 50 0.9 2.1 3.0 3
K04-01-13 INTRODUCTION TO QUALITY 30 50 0.9 2.1 3.0 3
K04-01-14 TECHNICAL DRAWING 23 30 0.6 1.4 2.0 2
K04-01-15 WORKSHOP TECHNOLOGY 22 30 0.6 1.4 2.0 2
PERATUS LATIHAN 40% 60%
JUMLAH LATIHAN (SUBJEK TERAS) 140 211 13
MT-1121 MATHEMATICS 1 27 - 1.0 - 1.0 1.0

PH-1081 PHYSICS 1 27 - 1.0 - 1.0 1.0
TE-1091 TECHNICAL ENGLISH 27 - 1.0 - 1.0 1.0
IT-1061 APLIKASI KOMPUTER 1 27 - 1.0 - 1.0 1.0

KOD JAM JAM JUMLAH
(JAM) (JAM)
TEORI AMALI KREDIT
PI-1031 ISLAMIC STUDIES 1
27 - 1.0 - 1.0 1.0
PM-1041 MORAL STUDIES 1
CORE ABILITIES 27 - - - -
KK-1071 KO-KURIKULUM 1 - 27 HW
JUMLAH LATIHAN (SUBJEK UMUM) 162 27 5
JUMLAH KESELURUHAN LATIHAN 540 18

4.5 PROFILE SYLIBUS
SYLLABUS PROFILE
Course Code : K04 Theory Hours : 30Hrs
Course : QUALITY ASSURANCE TECHNOLOGY Practical Hours : 50Hrs
Semester : 1 Total Hours : 80Hrs
NOSS Code : MC-041-1-C03 Credit Hours :3
Terminal Performance Objective:
Perform basic metrology and measurement activities by using various types of measuring tools, equipment and techniques, handle measuring
equipment and keep measuring equipment safe so that the measurement of product can be obtained, technique of handling equipment and can be
performed, and the measurement tools accuracy can be confirmed in accordance with the specification and standard requirement.
K04-01-11 METROLOGY AND MEASUREMENT

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05 / L2
WIM
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY ONE DIMENSIONAL (1D) MEASURING EQUIPMENT (C03.01, C03.02 / L2)

5 L WT IS
1.1 Type of measuring equipment AS
1.2 Measuring equipment handling requirement
1.3 Measuring equipment handling work scope
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.4 Determine type of measuring equipment 10 D PT WS

1.5 Interpret measuring equipment handling P
requirement
1.6 Determine measuring equipment handling
work scope
LA 2. APPLY MEASURING EQUIPMENT TECHNIQUES (C03.03, C03.04 / L2)
L WT IS
AS
2.1 Measuring equipment availability 7
2.2 Measuring equipment standard
2.3 Measuring equipment handling work activities master
schedule
2.4 Confirm measuring equipment availability 10

2.5 Confirm measuring equipment standard
work activities master schedule
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 3. CONDUCT ONE DIMENSIONAL (1D) MEASURING EQUIPMENT (C03.03, C03.04 / L2)

12
L WT IS
3.1 Basic metrology principle
AS
3.2 5S Practices
3.3 Measuring equipment categorization of handling work
activities
3.4 Measuring equipment handling method, storage and
maintenance
3.5 Assessment effectiveness of process improvement
3.6 Accuracy of measurement data
3.7 Equipment storage condition
3.8 Apply measuring equipment handling 23

method
3.9 Carry out measuring equipment storage
3.10 Conduct measuring equipment
maintenance D
PT WS
3.11 Assess effectiveness of basic measuring P
equipment handling
3.12 Check accuracy of measurement data
3.13
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 4. RECORD MEASURING EQUIPMENT DATA (C03,05/L2)
4.1 Assessment effectiveness of process improvement 6

4.2 Accuracy of measurement data L WT IS
4.3 Equipment storage condition AS
4.4 Record measuring equipment handling work
activities
4.5 Measuring equipment handling activities reporting
format, reporting criteria and handling report
4.6 Record keeping procedures
4.7 Asses effectiveness of basic measuring 7 D PT WS

equipment handling P
4.8 Check accuracy of measurement data
activities reporting format.
reporting criteria and handling report
4.11 Adhere to record keeping procedures
Total Hours 30 50
1. Linear measurement tools
2. Angular measurement tools
3. Comparator measurement tools
Tools/ Equipment/ Materials : 4. Components / Parts Specification
5. Reference standard
6. Check list and check sheet
7. Calculator
1. Metrology In short by Preben Howart and Fiona Redgrave
2. Teknologi Bengkel Mesin by Ibrahim Che Muda dan N.Ramudaram, Koperasi DBP Berhad
References:
3. Metrology and measurement by Anand K Bewoor And Vinay A Kulkarni, Tata McGraw-Hill
(3-5 references, valid years 5)
Education
4. Fundamentals of Dimensional Metrology Connie Dotson, Delmar Cengage Learning
Manuals :
Core Abilities :
SYLLABUS PROFILE
Terminal Performance Objective :

This course provides knowledge and skills for students to testing and inspection activities on products. Students will conduct inspection procedure
using measuring and test instrument, component/part specification, reference standard, check list and check sheet so that product inspection work in
accordance with established inspection plan. This subject is designed mainly to give a comprehensive knowledge of testing and inspection activities to
the students.

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C01.01, C01.02, C01.3, C01.4, C01.5, C01.06, C01.07, C01.8, C01.9, C01.10 / L2
WIM
Learning Activities
LA 1. IDENTIFY PROCESS INSPECTION ACTIVITIES REQUIREMENT AND PROCEDURES (C01.01, C01.02 / L2)
6 L WT IS
1.1 Incoming material requirements AS
1.2 Product specifications
1.3 Incoming inspection work scope and workflow
Purposes of product/process procedure
1.4 Applicable product/process inspection procedure
1.5 Product/process inspection sheet
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.6 Interpret incoming materials requirement 8 D PT WS

1.7 Determine product specification P
1.8 Determine incoming inspection workflow
1.9 Determine purposes of product/process
procedure
1.10 Determine applicable product/process
inspection procedure
1.11 Determine product/process inspection
sheet
LA 2. PREPARE INCOMING, INPROCESS AND OUTGOING INSPECTION TOOLS (1.03, 1.04 / L2)
2.1 Types of incoming and outgoing check sheet 9 L WT IS

2.2 Types of incoming and outgoing tools and equipment AS
2.3 Function ability of incoming and outgoing tools and
equipment
2.4 Types of incoming and outgoing procedure and
guidelines documentation
2.5 Product inspection schedule
2.6 Inspection work area
2.7 Work area housekeeping
2.8 Work area for incoming inspection
2.9 Adhere safety procedure to setting work area for
incoming inspection
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.10 Obtain incoming and outgoing check 8 D PT WS

sheet P
2.11 Arrange incoming and outgoing tools and
equipment
2.12 Test function ability of tools and
equipment
2.13 Study incoming and outgoing procedure
and guidelines documentation
2.14 Interpret product inspection schedule
2.15 Determine inspection work area
2.16 Clean work area
2.17 Arrange work area for incoming
inspection
LA 3. CONDUCT QUALITY INSPECTION AND SAMPLING (C01.05, C01.06, C01.07, C01.08 / L2)
12 L WT IS
3.1 Product measurement tolerance AS
3.2 Type of product defects
3.3 Segregation of raw material
3.4 Labeling of incoming material
3.5 Inspection of material condition
3.6 Procedure of measuring product dimension
3.7 Technique of product dimension
3.8 Inspection check sheet
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.9 Outgoing/final inspection and testing manual

3.10 Arrangement of product pre- delivery inspection
3.11 Outgoing product defects
3.12 Procedure of outgoing product inspection
3.13 Marking and labeling inspection part
3.14 List of inspection tool
3.15 Sampling table (AQL)
3.16 Product measurement method
3.17 Refer incoming inspection check sheet 26 D PT WS
3.18 Determine product measurement tolerance P
3.19 Determine type of product defects
3.20 Segregate raw material
3.21 Label incoming material
3.22 Inspect material condition
3.23 Measure product dimension
3.24 Update inspection check sheet
3.25 Refer outgoing/final inspection check sheet
3.26 Arrange product pre- delivery inspection
3.27 Determine outgoing product defects
3.28 Inspect outgoing product
3.29 Mark and label inspection part
3.30 Refer sampling table
3.31 Determine type of sampling inspection
3.32 Measure and test sampling product
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 4. REPORT PROCESS INSPECTION RESULT AND ACTIVITIES (C01.09, C01.10 / L2)

3
4.1 Measurement accuracy within tolerance L WT IS
4.2 Product quality according to specification AS
4.3 Assessment method of product appearance according
to requirement
4.4 Assessment method of inspection
4.5 Report product /process inspection activities
4.6 Product/process inspection activities reporting format
4.7 Product/process inspection reporting criteria
4.8 Procedure to write inspection report
4.10 Check inspection measurement accuracy 9
within tolerance
4.11 Check product quality according to
specification D
PT WS
4.12 Asses product appearance according to P
requirement
4.13 Asses inspection completeness
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities

activities reporting format
reporting criteria
4.13 Determine procedure to write inspection
report
Total Hours 30 51
1. Measuring and Test Instruments
2. Components / Parts Specification
Tools/ Equipment/ Materials : 3. Reference standard
4. Checklist and check sheet
5. Calculator
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-
87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook,
ISBN 0-02-916682-9
Reference Books (Tittle, Atr, Publisher) :
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN
0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Jurans Quality Control Handbook, ISBN 0-
07-033176-6
Manuals :
Core Ability
SYLLABUS PROFILE

The course provides the knowledge for students to the basic fundamental and concepts of quality assurance. This subject is designed mainly for
students to understand basic quality concepts, performance, certification, tools and method to generate ideas. Students able to apply quality system
concept regarding to quality fundamental, quality concepts and quality management system for continuous improvement needs. Students able to apply
quality improvement tools by using quality improvement technique such as basic quality control tools for the need to improve the quality problems.

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C02.01, C02.02, C02.3, C02.4, C02.5, C02.6, C02.7, C02.8 / L2
WIM
Learning Activities
LA 1. IDENTIFY PROCESS QUALITY IMPROVEMENT (C02.01, C02.02, C02.03 / L2)

1.1 Process quality improvement requirement 12 L WT IS
1.2 Process improvement workflow AS
1.3 Process quality improvement check sheet
1.4 Arrangement process quality improvement tools
and equipment
1.5 Function ability of tools and equipment
1.6 Process quality improvement procedure and
guidelines documentation
1.7 Improvement method
1.8 Area of improvementSetting of improvement target
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.9 Gathering of customer feedback

1.10 Improvement information
1.11 Non conformances report
1.12 Process improvement suggestion method
improvement tools and technique
1.13 Determine process quality improvement 18 D PT WS
requirement P
1.14 Determine process improvement workflow
1.15 Set improvement target
1.16 Obtain process quality improvement check
sheet
1.17 Arrange process quality improvement tools
and equipment
1.18 Test function ability of tools and equipment
1.19 Study process quality improvement
procedure and guidelines documentation
1.20 Gather customer feedback
1.21 Gather improvement information
1.22 Refer non conformances report
1.23 Suggest process improvement
1.24 Apply improvement tools and technique
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 2. EXECUTE PROCESS QUALITY IMPROVEMENT (C02.04, C02.05, C02.06 / L2)
2.1 Classification of improvement category 14 L WT IS

2.2 Problem severity observation AS
2.3 Confirm improvement area
2.4 Improvement segment
2.5 Acquisition of improvement data
2.6 Contribute in employee scheme suggestion
2.7 Type of suggestion scheme
2.8 Suggestion scheme evaluation
2.9 Benefit improvements to organization
2.10 Classify improvement category 24 D PT WS
2.10.1 Manpower P
2.10.2 Machine
2.10.3 Method
2.10.4 Material
2.10.5 Money
2.11 Observe problem severity
2.12 Determine improvement segment
2.13 Acquire improvement data
2.14 Determine suggestion scheme
2.15 Observe to evaluation scheme
2.16 Participate improvement changes
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 3. REPORT PROCESS QUALITY IMPROVEMENT RESULTS (C02.07, C02.08 / L2)
3.1 Confirm process quality improvement result 4 L WT IS

3.2 Assessing effectiveness of process improvement AS
3.3 Accuracy of improvement data
3.4 Report process quality improvement activities
3.5 Product/process inspection activities reporting
format
3.6 Product/process inspection reporting criteria
3.7 Procedure to write inspection report
3.9 Asses effectiveness of process 9 D PT WS
improvement area P
3.10 Check accuracy of improvement data
activities reporting format
reporting
3.13 Determine procedure to write inspection
report
3.14 Explain to record keeping procedures
Total Hours 30 51
1. Reference Standard
2. Calculator
3. 7 Basic QC Tools
Tools/ Equipment/ Materials : 4. 7 New Tools
5. PDCA Cycle
6. Failure Mode Effect Analysis (FMEA)
7. 5S
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-
0-87389-745-7
ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way,
ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Jurans Quality Control Handbook, ISBN
0-07-033176-6
Manuals :
Core Ability
SYLLABUS PROFILE
NOSS Code : MC-041-1-E01 Credit Hours :2

Perform Technical drawing activities using standard (symbols, lettering, scale),draw a geometrical construction with a proper techniques, draw basic
orthographic, isometric, draw parts/object by free hand sketching, drawing instrument and applying basic principle of engineering drawing so that
actual shape and visualized is obtained.

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : E01.01, E01.02, E01.03 / L2
WIM
Learning Activities
LA 1. CONSTRUCT GEOMETRICAL DRAWING (E01.01/L2)

10.0 L WT IS
1.1 Alphabet of lines (thick or thin) AS
1.2 Paper sizes & standard layouts
1.3 The metric system (symbol & SI units)
1.4 Types of projection and projectors
1.5 Various types of line and scale
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.6 Various geometrical shapes & sizes.

1.7 Geometrical construction technique
1.8 Technique and placement dimensioning
1.9 Rules of dimensioning
1.10 Provide standard layout & title block 10.0 D PT WS

1.11 Write freehand letters by using lettering
technique
1.12 Draw various line types according to the
drawing standard
1.13 Draw line, angle, arcs & circle of specified
size using drawing instrument draw scale
1.14 Use geometrical construction techniques to
solve the geometrical problem.
1.15 Draw various types of lines, angle and arcs
tangents
1.16 Use dimension and extension lines
1.17 Draw arrowheads, leaders and scale
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 2. PERFORM FREEHAND (SKETCHING) TECHNIQUES (E01.02 / L2)
4.0
2.1 Basic sketching tools
L WT IS
2.2 Freehand and measured sketch techniques.
AS
2.3 Sketch parallel, perpendicular and evenly 7
spaced line.
2.4 Sketch a circle and arc.
2.5 Use sketching techniques to keep the sketch
D PT WS
Proportionate.
2.6 Sketch an object on isometric grid paper.
2.7 Sketch the primary views of an orthographic
LA 3. CONSTRUCT PROJECTION DRAWING (E01.03/L2)

3.1 Orthographic drawing 9.0
3.2 Principles of drawing projection
3.2.1 1st angle
3.2.2 3rd angle
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.3 Type of view

3.3.1 Front View
3.3.2 Side view
3.3.3 Top view
3.4 Isometric drawing
3.4.1 Collecting data
3.4.2 3D object
3.4.3 Drawing sheet IS
L WT
3.4.4 Real object AS
3.5 Isometric drawing
3.5.1 Isometric drawing method
3.5.2 Isometric drawing techniques
3.6 Interpret 3D data and drawing sheet 14.0

3.6.1 Size
3.6.2 Object
3.6.3 Scale
3.7 Construct drawing projection
3.7.1 1st Angle
3.7.2 3rd Angle
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
D PT WS
3.8 Apply views creating technique
3.9 Interpret data
3.9.1 3D data
3.9.2 Drawing sheet
3.9.3 Real object
3.10 Apply isometric drawing method.
3.11 Apply isometric drawing techniques.
Total Hours 23 30
1. Drafting instrument and equipment

2. Models
Tools/ Equipment/ Materials :
3. Freehand sketch
4. Drawing paper
Reference Books (Tittle, Atr, Publisher) : 13th Edition Technical Drawing, Pearson International Edition
Manuals :
Core Abilities :
SYLLABUS PROFILE
Course Code : K04 Theory Hours : 23 Hrs.
Course : QUALITY ASSURANCE TECHNOLOGY Practical Hours : 31 Hrs.
Semester : 1 Total Hours : 54 Hrs.
The course provides the knowledge for student to the industrial safety, material properties, characteristic, processes and basic production processes.
This subject will develop competency for student in workshop technology. Students are able to explain the production process, shop layout and safety.
Students able to explain material properties, characteristics and processes. Student also able to perform fitting and fabrication works

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : E02.01, E02.02, E02.03/L2
WIM
Learning Activities
LA 1. IDENTIFY INDUSTRIAL SAFETY (E01.01/L2)

1.1 Introduction 5 L WT IS
1.2 Objective of industrial safety AS
1.3 Safety equipment/Personnel Protective Equipment
(PPE) appropriately"
1.4 Accident
1.5 Cause and type of accident
1.6 Effect of accident
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.7 Safety signs and symbol 6 D PT WS

1.8 Safety and measure in construction work
1.9 Safety in material handling
1.10 Safety measures against electric shocks
1.11 Fire prevention and protection
1.12 Fire-fighting equipment
1.13 Grades of fire extinguisher
1.14 Fire extinguisher and Hose reel
1.15 Method of safety
1.16 First aid treatment
LA 2. BENCHWORK AND FITTING (E01.02/L2)
2.1 Introduction 7 L WT IS
2.2 Classification of materials AS
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.3 Fitting tools 14 D PT WS

2.4 Clamping tools
2.5 Measuring and marking tools
2.6 Method of marking
2.7 Cutting tools
2.8 Striking tools
2.9 Miscellaneous tools
2.10 Drilling
2.11 Tapping
LA 3. FABRICATION PROCESS (E01.03/L2)
3.1 Introduction 10
3.2 Basic fabrication
3.3 Classifications of welding
3.4 Commonly welded base metals
3.5 Advantages and disadvantages of welding
3.6 Welding as compared to riveting and casting
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.7 Applications of welding 12

3.8 Types of welding joints
3.9 Edge preparations
3.10 Welding Positions
3.11 Basic welding symbols
3.12 Supplementary metal symbols
3.13 Standard location of element of welding
symbol
Total Hours 23 31
1. Personal Protective Equipment (PPE)

2. Fitting tools
Tools/ Equipment/ Materials : 3. Drilling machine
4. Tap and die accessories
5. Arc welding machine
1. Occupational Safety And Health Act And Regulations
ISBN 967 - 70 - 0850 - 1
Reference Books (Tittle, Atr, Publisher) : 2. Teknologi Bengkel Mesin (IBRAHIM CHE MUDA. N.RAMUDARAM)
Dewan Bahasa Dan Pustaka Kuala Lumpur
ISBN 983-62-1233-7
Manuals :
Core Abilities:
SEMESTER 2
DIMENSIONAL Identify metrology Execute metrology Record metrology

METROLOGY works and activities works and activities works and activities
E03 01 L2 02 L2 03 L2
Identify Geometrical
ENGINEERING Construct details Execute Detail
Dimensional Record Drawing
DRAWING drawing Drawing
Tolerance Activities
E04 01 L2 02 L2 03 L2 04 L2
MACHINING Identify machining Execute machining Record machining

PROCESS process process progress
E05 01 L2 02 L2 03 L2
ELECTRICAL &
Identify Electric and Execute Electric and Record Electric and
ELECTRONIC
Electronic Electronic Electronic
PRINCIPLES
E06 01 L2 02 L2 03 L2
QUALITY
ASSURANCE Identify inspection & Confirm inspection
Plan inspection & Develop inspection Summaries
STANDARD testing procedure & testing procedure
testing procedure checklist based on inspection
OPERATING preparation preparation result
preparation checklist requirement information
PROCEDURE requirements
PREPARATION
C01 01 L3 02 L3 03 L3 04 L3 05 L3
Report inspection &

testing procedure
preparation
activities
06 L3
STATISTICAL
Identify (SPC) Establish statistical Confirm SPC result
PROCESS Plan SPC application
application Apply SPC tools control points
CONTROL (SPC) procedures
requirements requirements
APPLICATION
C02 01 L3 02 L3 03 L3 04 L3 05 L3
Report SPC
activities
06 L3
4.2 TRAINING PATHWAY CHART SEMESTER 2
MULA
Identify Testing Method and Equipment
01.01 1/4
TESTING AND
Carry Out Destructive Testing
INSPECTION
01.02 2/4
K04-02-11
Execute Non-Destructive Testing

01.03 3/4
Report Destructive and Non-Destructive

Testing
01.04 4/4
Identify Process Improvement

02.01 1/3
INTRODUCTION TO
STATISTICAL PROCESS
CONTROL (SPC) Conduct Problem Categorization
K04-02-12 02.02 2/3
Record Problems and Process

Improvements
02.03 3/3
Identify Metrology Works and Activities
03.01 1/3
DIMENSIONAL
TECHNOLOGY Execute Metrology Works and Activities
K04-02-13 03.02 2/3
Record Metrology Works and Activities
03.03 3/3
B
B
Identify Machining Process
04.01 1/3
MACHINING PROCESS Execute Machining Process
K04-02-14 04.02 2/3
Record Machining Progress

04.03 3/3
Identify Geometrical Dimensional

Tolerance
05.01 1/4
ENGINEERING DRAWING Conduct Detail Drawing
K04-02-15 05.02 2/4
Execute Detail Drawing
05.03 3/4
Record Drawing Activities
05.04 4/4
Identify Electric and Electronic

Concepts
06.01 1/3
Execute Electric and Electronic

ELECTRIC & ELECTRONIC Circuits
K04-02-16 06.02 2/3
Record Electric and Electronic

Activities
06.03 3/3
TAMAT
4.3 MAPPING CHART
K04- DIPLOMA TEKNOLOGI JAMINAN KUALITI/TAHAP 2-SEMESTER 2
INTRODUCTION TO STATISTICAL
SILIBUS
DIMENSIONAL METROLOGY
TESTING AND INSPECTION
PROCESS CONTROL (SPC)
ELECTRIC & ELECTRONIC

ENGINEERING DRAWING
(JTM)
TAJUK MODUL
MACHINING PROCESS
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO.
NO DUTI CU/DUTI WORK ACTIVITIES/TASK
TASK
Identify inspection & testing

procedure preparation C01.01
requirements
Plan inspection & testing
QUALITY checklist
ASSURANCE Develop inspection checklist
STANDARD C01.03
C01L3 based on requirement
OPERATING
PROCEDURE Summaries inspection
C01.04
PREPARATION information
Confirm inspection & testing
C01.05
procedure preparation result
Report inspection & testing
activities
Identify (SPC) application
C02.01
requirements
Plan SPC application
C02.02
STATISTICAL procedures
PROCESS Apply SPC tools C02.03
C02L3
CONTROL (SPC)
APPLICATION Establish statistical control
C02.04
points requirements
Confirm SPC result C02.05
Report SPC activities C02.06
K04-DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 2-SEMESTER 2

KOD MODUL TAJUK MODUL TEORI AMALI JAM KREDIT JAM KREDIT JUMLAH JAM
KREDIT
(JAM) (JAM) TEORI AMALI KREDIT
K04-02-11 TESTING AND INSPECTION 30 50 0.9 2.1 3 3
INTRODUCTION TO STATISTICAL
K04-02-12 22 32 0.6 1.4 2 2
K04-02-13 DIMENSIONALMETROLOGY 30 50 0.9 2.1 3 3
K04-02-14 MACHINING PROCESS 22 32 0.6 1.4 2 2
K04-02-15 ENGINEERING DRAWING 22 32 0.6 1.4 2 2
K04-02-16 ELECTRIC & ELECTRONIC 22 32 0.6 1.4 2 2
MT 2121 MATHEMATICS 2 27 - 1.0 - 1.0 1.0
PH 2081 PHYSICS 2 27 - 1.0 - 1.0 1.0

KOD MODUL TAJUK MODUL TEORI AMALI JAM KREDIT JAM KREDIT JUMLAH JAM
KREDIT
(JAM) (JAM) TEORI AMALI KREDIT
TE 2091 TECHNICAL ENGLISH 2 27 - 1.0 - 1.0 1.0
PI 2031 / ISLAMIC STUDIES 2 / 27 - 1.0 - 1.0 1.0

PM 2041 MORAL STUDIES 2
CORE ABILITIES 27 - - - - -
KK 2071 CO-CURICULUM 2 - 27 HW

4.5 PROFILE SYLLABUS
SYLLABUS PROFILE
Course Code : K04 Theory Hours : 31 Hrs
Course : QUALITY ASSURANCE Practical Hours : 50 Hrs
Semester : 2 Total Hours : 81 Hrs
NOSS Code : MC-041-2 Credit Hours :3
Perform Testing and Inspection using various method of analysis , test standard and appropriate testing equipment and procedure so that appropriate
testing method can be determined, interpretation of results meet the required standard and the recommend action according to the standard
requirement and SOP.
Module : 1.8. K04-02-11 TESTING AND INSPECTION
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C01/L3, C01.01, C01.02, C01.03, C01.04, C01.05, C01.06
WIM
Learning Activities
LA 1. IDENTIFY TESTING METHOD AND EQUIPMENT (C01.01)
1.1 Test and testing method

1.1.1 Visual IS
6 L WT
1.1.2 Destructive Testing (DT) AS
1.1.3 Non-Destructive Testing (NDT)
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.2 Interpret testing method

1.2.1 Visual
1.2.2 Destructive Testing (DT) 6 D PT WS
1.2.3 Non-Destructive Testing (NDT)
LA 2. CARRY OUT DESTRUCTIVE TESTING (C01.02, C01.03)
2.1 Visual surface inspection technique

2.2 Acceptance and rejection criteria
2.3 Physical and mechanical properties of materials
2.4 Type of hardness test procedure and hardness charts
2.5 Strength of materials and tensile strength principles
2.6 Type of impact test and load A IS
7 L
2.7 Material grain structure and mounting material WT AS
2.8 Fine cutting and polishing
2.9 Type of etching chemical, metal deformation and
loading pattern
2.10 Method on improving fatigue performance
2.11 Posses adequate eye vision
2.12 Determine metal condition under impact

load
2.13 Propose remedial actions
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.14 Prepare test specimen

2.15 Interpret hardness conversion chart
2.16 Apply stress and strain diagrams
2.17 Interpret breaking area and measure
elongation
2.18 Calculate yield, tensile, proof, elongation of 23 D PT WS
strength and reduction of area
2.19 Perform impact test, macro etching test and
fatigue test
2.20 Perform type of surface defects and
material damages
LA 3. EXECUTE NON-DESTRUCTIVE TESTING (C01.04, C01.05)
3.1 Standard codes and procedure
3.2 Principles of Dye Penetrants testing
3.3 Principles of Magnetic Particles testing
3.4 Principles of Ultrasonic testing IS
10 L WT
AS
3.5 Principles of Eddy current testing
3.6 Principles of Radioactive testing
3.7 Related equipment and accessories
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.8 Interpret standard codes and procedure

3.9 Determine of Dye Penetrants Testing
3.10 Determine of Magnetic Particles
3.11 Determine of Ultrasonic testing 16 D PT WS
3.12 Determine of Eddy current testing
3.13 Determine of Radioactive testing
3.14 Apply equipment and accessories
LA 4. REPORT DESTRUCTIVE AND NON-DESTRUCTIVE TESTING (C01.06)
4.2 Process destructive and non-destructive testing

reporting format
4.3 Process destructive and non-destructive testing IS
8 L WT
reporting criteria AS
4.4 Procedure to write testing report
4.6 Perform test according testing procedures,

technique and standard
4.7 Interpret and evaluate the test results 6
4.8 Prepare and record test result
4.9 Prepare test report
Total Hours 31 50
Eddy current test equipment, Copland, Calibration block, Test procedure, Code and standard, Cleaning
material, Test pieces, Checklist
1) Analysis of Stress and Deformation, Introduction To Contact Mechanics, Elastic Indentation Stress
Fields, Chapter 5, pp. 116-117.(Not Prior Art Based on Date).
2) S.P. Timoshenko and J.N. Goodier, The Propagation of Waves in Elastic Solid Media, Theory of
Elasticity, Third Edition, Chapter 14, pp. 485-504.
3) H. Kolsky, Plastic Waves and Shock Waves, Stress Waves in Solids, Chapter VII, pp. 163-182.
Reference Books (Title, Atr, Publisher) : 4) Antonio C. Rufin, ASME (Jun. 1-4, 1992), Extending the Fatigue Life of Aircraft Engine Components
by Hole Cold Expansion Technology, International Gas Turbine and Aeroengine Congress and
Exposition, Cologne, Germany, (9 pages).
5) Joseph L. Phillips, (Oct. 16-18, 1973), Fatigue Improvement by Sleeve Coldworking, National
Aerospace Engineering and Manufacturing Meeting, Los Angeles, California, (13 pages).
1. BS 5166: 1974, Method for Metallographic Replica Technique Of Surface Examination (= ISO 3057
: 1074), British Standard Institution, London.
2. BS 5289: 1983, Code of Practice, Visual Inspection of Fusion Weld Joints, British Standard
Manuals :
Institution, London.
3. BS 5165: 1974, Guide to the Selection of Low-Power Magnifiers Used In Visual Inspection, British
Standard Institution, London.
Core abilities :
SYLLABUS PROFILE
Apply statistical technique using various quality tools and document so that manufacturing process implemented in accordance with quality
improvement guidelines.
Module : K04-02-12 Introduction to statistical process control (SPC)
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C02/L3, C02.01, C02.02, C02.03, C02.05, C02.06
WIM
Learning Activities
LA 1. IDENTIFY PROCESS IMPROVEMENT (C02.01, C02.01)
1.1 Process quality improvement requirement

1.2 Process improvement workflow
1.3 Setting of improvement target
1.4 Process quality improvement check sheet IS
5 L WT
AS
1.5 Arrangement process quality improvement tools and
equipment
1.6 Function ability of tools and equipment
Module 1.12.
: K04-02-12 INTRODUCTION TO STATISTICAL PROCESS CONTROL (SPC)
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.7 Apply process quality improvement

1.8 Carry out area of improvement method and
1.9 Gathering of customer feedback
1.10 Determine improvement information
1.11 Carry out non conformances report
1.12 Apply process improvement suggestion
method Improvement tools and technique
1.13 Determine process quality improvement
requirement
10 D PT WS
1.14 Determine process improvement workflow
1.15 Set improvement target
1.16 Obtain process quality improvement check
sheet
1.17 Arrange process quality improvement tools
and equipment
1.18 Test function ability of tools and equipment
1.19 Study process quality improvement
1.20 Apply improvement tools and technique
Module 1.13.
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 2 .CONDUCT PROBLEM CATEGORIZATION (C02.03, C02.04, C02.05)
2.1 Classification of improvement category

2.2 Problem severity observation
2.3 Improvement segment
2.4 Acquisition and improvement of improvement data L IS
11 WT
2.5 Type of suggestion scheme AS
2.6 Suggestion scheme evaluation
2.7 Benefit improvements to organization
2.8 Assessing effectiveness of process improvement
2.9 Classify improvement category

2.9.1 Manpower
2.9.2 Machine
2.9.3 Method
2.9.4 Material
2.9.5 Money
2.10 Observe problem severity
Module 1.14.
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.11 Determine improvement segment:

2.11.1 Material
2.11.2 Process
2.11.3 Capacity
2.11.4 Safety
2.12 Acquire improvement data 20 D PT WS
2.13 Determine suggestion scheme
2.14 Observe to evaluation scheme
2.15 Participate improvement changes
2.16 Asses effectiveness of process
improvement area
2.17 Check accuracy of improvement data
LA 3. RECORD PROBLEMS AND PROCESS IMPROVEMENTS (C02.06)
3.1 Product/process SPC reporting format

3.2 Product/process SPC reporting criteria IS
6 L WT
3.3 Procedure writing SPC report AS
Module 1.15.
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.5 Determine product/process SPC activities

reporting format
3.6 Determine product/process SPC reporting 4 D PT WS
3.7 Determine procedure to write SPC report
3.8 Determine record keeping procedures
Total Hours 22 32
1. Graph paper
2. TQM Handbooks
1. Total Quality Management, S. Rajaram Dreamtech Press, 2008, R. S. Naagarazan-New Age
International, 2005
Reference Books (Tittle, Atr, 2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN
Publisher) : 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-
952433-9
Manuals : Reference Manuals
Core Abilities :
SYLLABUS PROFILE
Course Code : K04 Knowledge Training Hours : 30Hrs

Course : QUALITY ASSURANCE Practical Training : 51Hrs
Semester : 2 Total Training Hours : 81Hrs
NOSS Code : MC-041-2-C02 Credit :3
Perform metrology activities and works using non contact measuring instrument, two dimensional, various type of pneumatic gauges, manual,
standard and schedule so that the actual profile, size and measurement of component is obtained as per specification, the measuring tools accuracy
meets the standard requirement and the machine tools calibration activities can be carried out according to the standard requirement.
Module : K04-02-13 DIMENSIONAL METROLOGY
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 1. IDENTIFY METROLOGY WORKS AND ACTIVITIES (E01.01)
1.1 Types of non-contact measuring instrument

1.2 Two-dimensional measurement equipment
1.3 Principle of two-dimensional measurement IS
7 L WT
AS
1.4 Types of pneumatic gauge
1.5 Types of electro-pneumatic indicators and meters
Delivery Methods
Assessment
Methods
1.16. CU.WA No./ Level : E01.01, E01.02, E01.03/L2
WIM
Learning Activities
1.6 Determine types of non-contact measuring

instrument
1.7 Determine two-dimensional measurement
equipment
1.8 Interpret principle of two-dimensional 9 D PT WS
measurement
1.9 Determine types of pneumatic gauge
1.10 Determine types of electro-pneumatic indicators
and meters
LA 2. EXECUTE METROLOGY WORKS AND ACTIVITIES (E01.02)
2.1 Measuring instrument principles

2.2 Measure work piece methods
2.3 Non-contact measuring IS
19 L WT
2.4 Two-dimensional measuring AS
2.5 Pneumatic and electro-pneumatic gauging
measuring
Delivery Methods
Assessment
Methods
1.17. CU.WA No./ Level : E01.01, E01.02, E01.03/L2
WIM
Learning Activities
2.6 Apply measuring instrument principles

2.7 Conduct measuring work piece methods
2.8 Apply non-contact measuring
38 D PT WS
2.9 Carry out two-dimensional measuring
2.10 Carry out pneumatic and electro-pneumatic
gauging measuring
LA 3. RECORD METROLOGY WORKS AND ACTIVITIES (E01.03)
3.1 Metrology activities reporting format

3.2 Metrology activities reporting criteria IS
4 L WT
3.3 Procedure to write inspection record AS
3.5 Determine metrology activities reporting format
3.6 Determine metrology activities reporting criteria
3.7 Procedure to write inspection record 5 D PT WS
3.8 Verify record
3.9 Write and compile results
Total Hours 30 51
1. Profile Projector
2. Toolmaker Microscope
3. Laser Auto Clinometers
4. Laser Dimension Sensor
5. Optical Projector
Tools/ Equipment/ Materials : 6. Surface Texture Instrument
7. Roundness Measuring Machine
8. Contour Tracing Machine
9. Pneumatic gauge and accessories
10. Electro-Pneumatic Gauge
11. CMM (2D measurement only)
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-
745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-
Reference Books (Tittle, Atr, 02-916682-9
Publisher) : 3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-
952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Jurans Quality Control Handbook, ISBN 0-07-
033176-6
Manuals :
Core Abilities :
SYLLABUS PROFILE
Course : QUALITY ASSURANCE Practical Hours : 32Hrs
Perform basic machining using lathe, milling and grinding machine and other related equipment so that the cutting tools technology are applied, basic
turning operation, basic milling operation and basic grinding operation are carried out according to specifications.
Delivery Methods
Module : K04-02-14 MACHINING PROCESS
Assessment
Methods
WIM
Learning Activities
LA 1. IDENTIFY MACHINING PROCESS (E02.01)

1.1 Type and accessories of lathe, milling and grinding
machine
1.2 Type of lathe, milling and grinding process IS
5 L WT
1.3 Type of grinding wheel AS
1.4 Cutting tools
1.5 Cutting speed and feed
1.6 Interpret type and accessories of lathe,
milling and grinding machine
7 D PT WS
1.7 Determine type of lathe, milling and grinding
process
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.8 Determine type of grinding wheel

1.9 Determine cutting tools
1.10 Calculate cutting speed and feed
LA 2. EXECUTE MACHINING PROCESS (E02.02)
2.1 Work piece on machine

2.2 Basic turning operation
2.3 Vertical and horizontal milling
2.4 Facing, step turning, grooving, tapering, threading
and knurling IS
13 L WT
2.5 Vertical and horizontal milling AS
2.6 Boring and drilling operation
2.7 Balance grinding wheel
2.8 Surface grinding operation
2.9 Work piece to specification and accuracy
2.10 Set up work piece on machine

2.11 Perform basic turning operation
2.12 Determine vertical and horizontal milling
2.13 Carry out facing, step turning, grooving, 24 D PT WS
tapering, threading and knurling
2.14 Perform vertical and horizontal milling
2.15 Carry out boring and drilling operation
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.16 Set up balance grinding wheel

2.17 Perform surface grinding operation
2.18 Check and inspect work piece to
specification and accuracy
LA 3. RECORD MACHINING PROGRESS (E02.03)
3.1 Machining activities reporting format

3.2 Machining inspection reporting criteria IS
4 L WT
3.3 Procedure to write machining report AS
3.5 Determine machining activities reporting
format
3.6 Determine machining inspection reporting
criteria 2 D PT WS
3.7 Determine procedure to write machining
report
3.8 Adhere record keeping procedures
Total Hours 22 32
1. Lathe machine and accessories
2. Milling machine and accessories
3. Grinding machine and accessories
4. Grinding wheel
Tools/ Equipment/ Materials : 5. Safety gears
6. Holder
7. Tool bit
8. Blueprint
9. Work piece
1. Manufacturing Processes & Systems 9th Edition Philip F Ostwald and Jairo Munoz ISBN 0-
471-04741-4, Chapter 9 Page 205 to 222, Chapter 11 Page 223 to 257, Chapter 12 Page 263
to 284.
2. Processes and Material of Manufacture 4th Edition (1990) Roy A. Lindberg ISBN 0-205-11817
8 Chapter 6 Pages 234 to 263, Chapter 8 Page 305 to 345, and Chapter 9 Page 347 to 389.
Reference Books (Title, Atr, Publisher) : 3. Material and Processes in Manufacturing 5th Edition (1979), E Paul Degarmo ISBN 0 02
978760 2 Part 3 Page 583 to to 635, Page 647 to 673.
4. S.Kalpakjian Steven R.Schnid. Manufacturing Engineering and Technology (4th Edition).
Prentice Hall Int.Inc. (2001). ISBN0-210-36131-0.
5. Advanced Manufacturing Technology TH Allegri, P.E ISBN 0-8306-2746-4.
6. Grinding Operating Manual Model Kuroda GS-64NC.
Manuals :
Core Abilities :
SYLLABUS PROFILE
Course Code : K04 Theory Hours :22Hrs
Course : QUALITY ASSURANCE Practical Hours :32Hrs
Semester : 2 Total Hours :54 Hrs
Perform drawing activities including draw part, detail and assembly drawing using stationeries, drawing folder, client standard, work instructions,
instrument diagram, office equipment, CAD software, computer and plotter so that the actual geometrical dimensional tolerance and allowances
requirement for a given work can identified and interpreted, 2D and 3D drawing are construction and printer out according to the sizes for intended
use.
Module 1.18.
: K04-02-15 ENGINEERING DRAWING
Delivery Methods
Assessment
Methods
CU.WA No./ Level : E03.01, E03.02, E03.03, E03.04/L2
WIM
Learning Activities
LA 1. IDENTIFY GEOMETRICAL DIMENSIONAL TOLERANCE (E03.01)

1.1 Limits and fits
1.2 Basic holes and shaft systems
IS
1.3 Geometrical tolerances and allowances 5 L WT
AS
1.4 Standard and specification of geometrical
tolerances and allowances
1.5 Understand and interpret various types of
limits and fits
1.6 Use ISO Chart 4 D PT WS
1.7 Interpret geometrical tolerances and
allowances
Module : K04-02-15 ENGINEERING DRAWING
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 2. CONDUCT DETAIL DRAWING (E03.02)
2.1 CAD systems

2.2 Basic drawing command
2.3 Part of drawing
2.3.1 Data collection
2.3.2 3D part
2.3.3 Drawing sheet IS
8 L WT
2.3.4 Method AS
2.3.5 Technique
2.4 Model diagram specification
2.5 Type of 3D model drawing equipment
2.6 Type of section view
2.7 Unsanctioned Features
2.8 Determine type of 3D part and required

drawing
2.9 Apply part drawing creating method and
12 D PT WS
techniques
2.10 Construct part modeling
2.11 Follow model specification obtain procedure
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.12 Interpret diagram specification

2.13 Determine type of drawing equipment
2.14 Operate the CAD systems
LA 3. EXECUTE DETAIL DRAWING (E03.03)
3.1 Direction of cutting plane

3.1.1 Placement of cutting-plane lines
3.1.2 Applications of the different cutting-plane line
styles
3.2 Type of hatch pattern
3.2.1 Angle
3.2.2 Island IS
8 L WT
3.2.3 Selection AS
3.3 Generate drawing information
3.4 Drawing specification gathering
3.5 Determine Drawing information
3.5.1 Code
3.5.2 Symbols
3.5.3 General Dimension
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.6 Choose correct section view

3.6.1 Application
3.6.2 Paper size
3.6.3 Specifications
3.7 Create section view
1.7.1 Full
1.7.2 Half
1.7.3 Offset
1.7.4 Aligned
1.7.5 Unsanctioned Features Intersections
in sections
1.7.6 Conventional revolutions 14 D PT WS
1.7.7 Broken-Out sections
3.8 Auxiliary sections
3.8.1 Conventional breaks
3.8.2 Revolved sections
3.8.3 Removed section
3.9 Apply direction of cutting plane
3.9.1 Use cutting-plane lines to designate
location of section
3.10 Direction of cutting plane
3.11 Apply of hatch pattern
3.12 Operate the CAD systems
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 4. RECORD DRAWING ACTIVITIES (E03.04)
4.1 Drawing activities reporting format

4.2 Drawing reporting criteria IS
1 L WT
4.3 Procedure to write drawing report AS
4.5 Determine drawing activities reporting format

4.6 Determine drawing reporting criteria
2 D PT WS
4.7 Determine procedure to write drawing report
TOTAL HOURS 22 32
Tools/ Equipment/ Materials : Computer with CAD System, plotter, paper, CAD instruction manual
The Geometrical Toleance Desk Reference, Paul Green / 13th Edition Technical Drawing, Pearson
Reference Books (Title, Atr, Publisher) :
International Edition
Manuals :
Core Abilities:
SYLLABUS PROFILE
Course : QUALITY ASSURANCE Practical Hours : 32Hrs.
Carry out fundamental electrical and electronic testing using test equipment so that the product will meet standard requirement.
Module 1.19.
: K04-02-16 ELECTRIC & ELECTRONIC
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 1. IDENTIFY ELECTRIC AND ELECTRONIC CONCEPTS (E04.01)
1.1 Concepts of current, voltage, resistance and power

1.1.1 Energy Source
1.1.2 AC current principles
1.1.3 DC current principles
1.2 Electric and electronic units IS
5 L WT
1.3 Ohms Law AS
1.4 Series, parallel and combination circuits
1.5 Simple Kirchhoffs law
1.6 Types of electric and electronic measurement
equipments
Module 1.20.
: K04-02-16 ELECTRIC & ELECTRONIC
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.7 Calculate and verification by using Ohms law

1.8 Calculate, assembly and test the series
parallel circuits
1.9 Solve problem by using voltage and current 6 D PT WS
divider method and Kirchhoffs law
1.10 Apply electric and electronic measurement
equipments
LA 2. EXECUTE ELECTRIC AND ELECTRONIC CIRCUITS (E04.02)
2.1 Passive and active components

2.2 Identify code, polarity and rating of the components
2.3 Identify simple electronic circuits and diagrams
2.3.1 Power supply
2.3.2 Timer
2.3.3 Running light IS
14 L WT
2.4 Processes involve in developing veroboard or printed AS
circuit board (PCB)
2.4.1 Sketching
2.4.2 Test on breadboard
2.4.3 Etching
2.4.4 Soldering
Module : K04-02-16 ELECTRIC & ELECTRONIC
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.5 Multimeter principle and usage

2.5.1 Ohmmeter
2.5.2 Voltmeter
2.6 Oscilloscope and Frequency counter principles and
usage
IS
2.7 Electrical wiring types, calibration testing system L WT
AS
2.8 Electric measurement equipments and tools in single
phase wiring
2.8.1 Ohmmeter
2.8.2 Galvanometer
2.8.3 ELCB tester
2.9 Determine passive and active components

2.10 Determine code, polarity and rating of the
components
2.11 Construct simple electronic circuits
2.11.1 Power supply
2.11.2 Timer
23 D PT WS
2.11.3 Running light
2.12 Sketching, soldering and testing circuit on
board
2.12.1 Veroboard
2.12.2 PCB board
2.12.3 Breadboard
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.13 Verify multimeter principle and usage

2.13.1 Ohmmeter
2.13.2 Voltmeter
2.14 Verify oscilloscope and frequency counter
2.15 Construct simple electric wiring
2.15.1 Extension plug wiring
2.15.2 Surface wiring
2.15.3 Conduit wiring
2.16 Testing using measurement equipments
LA 3. RECORD ELECTRIC AND ELECTRONIC ACTIVITIES (E04.03)
3.1 Electrical and electronics measuring and testing

principles
3.2 Electric and electronic activities reporting format IS
3 L WT
3.3 Electric and electronic reporting criteria AS
3.4 Procedure to write electric and electronic report
3.5 Record keeping procedures state analyzers
3.6 Determine electrical and electronics

measuring and testing principles
3 D PT WS
3.7 Determine electric and electronic activities
reporting format
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.8 Determine electric and electronic reporting

criteria
3.9 Determine procedure to write electric and
electronic report
3.10 Adhere record keeping procedures
22 32
1. Resistors, Capacitors, Inductors, Power supply unit, Function generator, Breadboard, Wires,
Multimeter, Oscilloscope, Circuit diagram, Semiconductor passive and active component
2. Etching solution, PCB transfer (including etching pen), Drilling tool and accessories, Lacquer,
Etching tray, Solder and disolder tools and accessories, Pliers, PCB processor, Cutters, Tweezers
3. Voltmeter, Ammeter, Ohmmeter, Analogue multimeter, Digital multimeter, Wattmeter, Galvano meter,
Oscilloscope and Frequency counter.
1. Zam Zam Khairani, Prinsip Elektrik, IBS Sdn Bhd, ISBN 967-950-082-9.
2. Thomas L. Floyd, Electronics Fundamentals, Circuits, Devices and Application Prentice Hall
Reference Books (Title, Atr, Publisher) : International, ISBN 0-13-758434-2.
3. William David Cooper, Electronic Instrumentation and measurement Techniques, Prentice Hall
International, ISBN 0-13-251801-5.
Manuals :
Core Abilities:
SEMESTER 3
Identify record Check record

RECORD Categories quality Apply record Implement storage
control handling control handling
CONTROL record identification document
requirement result
C03 01 L3 02 L3 03 L3 04 L3 05 L3
Record control
handling activities
06 L3
Identify measuring
requirements
C04 01 L3 02 L3 03 L3 04 L3 05 L3
Report measuring
equipment
06 L3
Check shopfloor
SHOP FLOOR Identify shop floor Prepare shopfloor Execute shopfloor Report shopfloor
quality
QUALITY quality improvement quality improvement improvement quality
improvement
IMPROVEMENT requirements tools and equipments activities improvement
activities
activities
C05 01 L3 02 L3 03 L3 04 L3 05 L3
Determine overall Promote safety,

Report safety at
SAFETY AT WORK safety, health and health and Confirm industrial
work place
PLACE PRACTICE environmental environmental accidents
environmental
parameters practice awareness
C10 01 L3 02 L3 03 L3 04 L3
CNC Perform basic

Apply basic CNC
PROGRAMMING program for CNC
programming
Lathe and Milling
E01 01 L3 02 L3

C03 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate audit
Report of auditing
finding completion
activities
and accuracy
06 L4 07 L4
Execute Value
CONTINUOUS Identify quality Prepare quality
Identify activities of Added Value Review product and
QUALITY CQI programme
Engineering process capabilities
IMPROVEMENT (CQI) guidelines activity
(VA/VE)
C04 01 L4 02 L4 03 L4 04 L4 05 L4

06 L4 07 L4 08 L4 09 L4
NON CONFORMITY
ASSESSMENT
C06 01 L4 02 L4 03 L4 04 L4 05 L4
Report non
conformity
assessment finding
06 L4
Evaluate Corrective
FEEDBACK feedback category
customer feedback feedback solving customer
Action (CAPA)
effectiveness
C07 01 L4 02 L4 03 L4 04 L4 05 L4

satisfaction timely
06 L4 07 L4
QUALITY Identify record and Evaluate record Report and record

Plan quality Execute quality
ASSURANCE document control and document document control
assurance document assurance document
DOCUMENT coordination
control control activities
control coordination coordination work
CONTROL requirement work activities activities
C08 01 L4 02 L4 03 L4 04 L4 05 L4
4.2 TRAINING PATHWAY CHART
MULA
Determine overall safety, health and
environment parameters
01.01 1/4
OCCUPATIONAL SAFETY
AND HEALTH Promote safety, health and
environmental practice awareness
K04-03-11
01.02 2/4
Confirm industrial accidents
01.03 4/4
Report safety at work place

ENVIRONMENTAL
01.04 4/4
Identify record and document control

1/4
QUALITY SYSTEM
Check record control handling result
and activities
K04-03-12
02.01 2/4
Plan quality assurance document

control and execute quality assurance
document control activities
02.02 4/4
Evaluate document control coordination

WORK ACTIVITIES ENVIRONMENTAL
02.03 4/4
C
C
Apply production planning and control

(PPC) principles
INDUSTRIAL MANAGEMENT 03.01 1/2
K04-03-13 Conduct process and time study
03.02 2/2
Identify shop floor quality improvement

requirements
04.01 1/4
PROJECT MANAGEMENT Prepare shop floor quality improvement

K04-03-14 04.02 2/4
Execute and check shop floor

IMPROVEMENT ACTIVITIES
04.03 4/4
Report shop floor quality improvement

ACTIVITIES ENVIRONMENTAL
04.04 4/4
ADVANCED METROLOGY
05.01 1/2
K04-03-15
measurement
05.02 2/2
D
4.3 MAPPING CHART
K04 DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 3 SEMESTER 3
OCCUPATIONAL SAFETY AND
INDUSTRIAL MANAGEMENT
ADVANCED METROLOGY
PROJECT MANAGEMENT
SILIBUS
TAJUK MODUL
CNC PROGRAMMING
(JTM)
QUALITY SYSTEM
HEALTH
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO
CU/DUTI WORK ACTIVITIES/TASK NO. WA
DUTI
Identify record control

C03.01
Categories quality record C03.02
Apply record identification C03.03

RECORD
03 CONTROL Implement storage
C03.04
document
Check record control

C03.05
handling result
Record control handling

C03.06
activities
Identify shop floor quality
improvement requirements C05.01
Prepare shop floor quality

improvement tools and C05.02
equipments
SHOP FLOOR
Execute shop floor
05 QUALITY C05.03
IMPROVEMENT
Check shop floor quality

improvement activities C05.04
Report shop floor quality

ADVANCED METROLOGY
PROJECT MANAGEMENT
SILIBUS
TAJUK MODUL
CNC PROGRAMMING
(JTM)
QUALITY SYSTEM
HEALTH
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO
CU/DUTI WORK ACTIVITIES/TASK NO. WA
DUTI
Determine overall safety,

health and environmental C10.01
parameters
Promote safety, health and
SAFETY AT environmental practice C10.02
WORK PLACE awareness
10
PRACTICE
SUPERVISION Confirm industrial
C10.03
accidents
Report safety at work
place environmental C10.04
ADVANCED METROLOGY
PROJECT MANAGEMENT
SILIBUS
TAJUK MODUL
CNC PROGRAMMING
(JTM)
QUALITY SYSTEM
HEALTH
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO WORK
CU/DUTI NO. WA
DUTI ACTIVITIES/TASK
Identify record and

document control
coordination C08.01
requirement
Plan quality assurance
document control C08.02
Execute quality
QUALITY ASSURANCE assurance document
C08.03
8 DOCUMENT CONTROL control activities
Evaluate record and

document control
C08.04
coordination work
activities
Report and record
document control
C08.05
coordination work
activities

KOD JAM JAM JUMLAH
(JAM) (JAM)
TEORI AMALI KREDIT
K04-03-11 OCCUPATIONAL SAFETY AND HEALTH 22 32 0.8 1.2 2.0 2
K04-03-12 QUALITY SYSTEM 22 32 0.8 1.2 2.0 2
K04-03-13 INDUSTRIAL MANAGEMENT 32 49 1.2 1.8 3.0 3
K04-03-14 PROJECT MANAGEMENT 32 49 1.2 1.8 3.0 3
K04-03-15 ADVANCED METROLOGY 32 49 1.2 1.8 3.0 3
K04-03-16 CNC PROGRAMMING 22 32 0.8 1.2 2.0 2
MT 3121 MATHEMATICS 3 27 - 1.0 1.0 1
ES 3111 ENGINEERING SCIENCE 27 - 1.0 1.0 1

KOD JAM JAM JUMLAH
(JAM) (JAM)
TEORI AMALI KREDIT
PI 3031 / ISLAMIC STUDIES 3 /

27 - 1.0 - 1.0 1
PM 3041 MORAL STUDIEC 3
JUMLAH LATIHAN (SUBJEK UMUM) 81 - 3

4.5 SYLLABUS PROFILE
SYLLABUS PROFILE
Course Code : K04 Theory Hours : 22Hrs.
Course : QUALITY ASSURANCE Practical HOURS : 32Hrs.
Semester : 3 Total Hours : 54Hrs.
Organize Industrial Safety, Health And Environment (SHE) activity using SHE standard, company guideline and audit plan so that industrial accidents
can be prevented, the parameters are continuously adhered and improved and awareness on SHE will be improved.
K04-03-11 OCCUPATIONAL SAFETY AND HEALTH

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : CU10.01/L3, CU10.02/L3, CU10.03/L3, CU10.4/L3
WIM
Learning Activities
LA 1. DETERMINE OVERALL SAFETY, HEALTH AND ENVIRONMENT PARAMETERS (C10.1/L3)
7
L WT IS
1.1 Department safety needs
AS
1.2 Department OHSAS 18001 factors
1.3 OHSAS 18001 instruction /manual OHSAS 18001
parameter
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.4 Interpret department safety needs

1.5 Identify department OHSAS 18001 factors 11 D PT WS
1.6 Establish OHSAS 18001
instruction/manual
1.7 Review OHSAS 18001 parameter
LA 2. PROMOTE SAFETY, HEALTH AND ENVIRONMENTAL PRACTICE AWARENESS(C10.02/L3)
2.1 Area for OHSAS 18001 L WT IS

2.2 Training to the group leaders 7 AS
2.3 Launch the awareness
2.4 Execute the awareness
2.5 Review the awareness
2.6 Recognize area for OHSAS 18001
2.7 Cascade down safety training to subordinate 11 D PT WS
2.8 Coordinate safety, health and environmental
practice awareness promotion
2.9 Report promotion effectiveness to superior
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 3. CONFIRM INDUSTRIAL ACCIDENTS (C10.03/L3)

3.1 Occupational safety accidents data and info 4 L WT IS
3.2 Classification type of accidents AS
3.3 Investigation technique
5
3.4 Obtain occupational safety accidents
information
3.5 Classify type of accidents
3.6 Brainstorm on probable causes D PT WS
3.7 Present industrial accident report
LA 4. REPORT SAFETY AT WORK PLACE ENVIRONMENTAL (C10.04/L3)

4.1 Assessment effectiveness of process improvement
4.2 Accuracy of measurement data IS
4 L WT
4.3 Equipment storage condition AS
4.4 Determine report formats of accident data 5 D PT WS

collections
4.5 Record occupational accidents activities
4.6 Adhere to record keeping procedure
Total Hours 22 32
Tools/ Equipment/ Materials : SHE handbook (Training Guide) , Malaysian Occupational Safety & Health Act, Company SHE Guidelines, For reference
(ISO 1400 & OHSAS 1800 )
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
References: (3-5 references, valid yrs 2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
5)
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Jurans Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Ability :
SYLLABUS PROFILE
Course : QUALITY ASSURANCE Practical HOURS : 32 Hrs.
NOSS Code : MC-041-3-C3/L3, C8/L4 Credit Hours :2
Manage document and record control using standard operation procedure, reference standard, check list and check sheet so that document
storage to meet companys Standard Operating Procedure (SOP) and required company quality.

Modul:
Delivery Methods
Assessment
CU. WA No./ Level: C03.01/L3,C03.02/L3, C03.03/L3, C03.04/L3, C03.05/L3, C03.06/L3, C08.01/L4, C08.02/L4,
Methods
C08.03/L4, C08.04/L4, C08.05/L4
WIM
Learning Activities
LA 1. IDENTIFY RECORD AND DOCUMENT CONTROL HANDLING REQUIREMENT (C03.01/L3, C03.02/L3, C03.03/L3, C03.04/L3, C08.01
/L4)
1.1 Document control handling requirements

1.2 Category of documents 5
1.3 Document location
1.4 Document filing system
L WT IS
1.5 Quality document hierarchy
AS
1.5.1 Policy
1.5.2 Procedure
1.5.3 Work instructions
1.5.4 Quality record
1.5.5
Module :
Delivery Methods
Assessment
CU. WA No./ Level : C03.01/L3,C03.02/L3, C03.03/L3, C03.04/L3, C03.05/L3, C03.06/L3, C08.01/L4, C08.02/L4,
Methods
C08.03/L4, C08.04/L4, C08.05/L4
WIM
Learning Activities
1.6 Documents recipients list

1.7 Document distribution list
1.8 Record and document revision status
1.9 Quality records compilation
1.10 Document list and status
1.11 Document identification list
1.12 Arrangement of QA availability record
1.13 Document designated area
1.14 Interpret document control handling
requirements
1.15 Determine category of documents
1.16 Determine document location
1.17 Determine document filing system
1.18 Differentiate document category
1.19 Determine documents recipients
D PT WS
1.20 Determine document distribution list 8
1.21 Determine record and document revision status
1.22 Compile quality records
1.23 Update document list and status
1.24 Refer document identification list
1.25 Arrange QA availability record in order
1.26 Locate document and record at registered place
Module :
Delivery Methods
Assessment
Methods
WIM
C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
LA 2. CHECK RECORD CONTROL HANDLING RESULT AND ACTIVITIES (C03.05/L3, C03.06/L3)
2.1 Document storage location 5 L WT IS

2.2 Check document retrievable AS
2.3 Asses effectiveness of document control
2.4 Review document availability
2.5 Recording format
2.6 Report writing technique
2.7 Record and data keeping procedure
2.8 Record and document control coordination
requirements
2.9 Record and document coordination purposes
2.10 Document and record work activity flow
2.11 Check document storage location 8 D PT WS

2.12 Check document retrievable
2.13 Asses effectiveness of document control
2.14 Review document availability
2.15 Determine recording format
2.16 Record document control handling activities
2.17 Adhere to recording procedure
Module :
Delivery Methods
Assessment
Methods
WIM
C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
2.18 Determine record and document control

coordination requirements.
2.19 Determine record and document coordination
purposes
2.20 Determine document and record work activity
flow
LA 3. PLAN QUALITY ASSURANCE DOCUMENT CONTROL AND EXECUTE QUALITY ASSURANCE DOCUMENT CONTROL ACTIVITIES
(C08.02 /L4, C08.03 /L4 )
3.1 Document control coordination procedures 6 L WT IS
3.2 Qualified personnel arrangement AS
3.3 Prepare document control work activity facilities
3.4 Document control classification procedure
3.5 Document distribution list
3.6 Quality control document master list
3.7 Document control record status
3.8 Confirm document control coordination 8 D PT WS

procedures
3.9 Assign appointed personnel
Module :
Delivery Methods
Assessment
Methods
WIM
C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
3.10 Prepare document control work activity

facilities
3.11 Classify document control procedure
categories
3.12 Control document distribution
3.13 Control document master list
3.14 Update document control record
LA 4. EVALUATE DOCUMENT CONTROL COORDINATION WORK ACTIVITIES (C08.04/L4, C08.05 /L4)
4.1 Document control compliance L WT IS

4.2 Document control accessibility and traceability AS
4.3 Document and data control effectiveness
4.4 List of reporting format 6
4.5 Document and data keeping procedure
4.6 Asses document control compliance 8 D PT WS

4.7 Asses document control accessibility and
traceability
4.8 Asses document and data control Effectiveness
Module :
Delivery Methods
Assessment
Methods
WIM
C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
4.9 Determine reporting format

4.10 Adhere document and data keeping procedure
Total Hours 22 32
1. Policy standard
2. Reference procedure
3. Computer
4. Work instruction
5. ISO 9000
6. QS 9000
7. ISO/TSM 16949
8. Gantt Chart
9. Organization structure
10. Business Plan
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN
978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive
Reference Books (Tittle, Atr, Publisher) : Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese
Way, ISBN 0-13-952433-9
Manuals :
Core Ability
SYLLABUS PROFILE
Course : QUALITY ASSURANCE Practical HOURS : 49Hrs.
Semester : 3 Total Hours :81Hrs.
NOSS Code : E01 Credit Hours :3
Perform industrial management using production and planning control (PPC), process and time study procedure and techniques so that various
production activities is in line with organizational objective.

Modul:
Delivery Methods
Assessment
Methods
CU. WA No./ Level: E01/L3
WIM
Learning Activities
LA 1. APPLY PRODUCTION PLANNING AND CONTROL (PPC) PRINCIPLES (E01.01/L3)
1.1 Production target

1.2 Production element 14
1.3 Production process
1.4 Bill of Material (BOM) L WT IS
1.5 Material of requirement planning AS
1.6 Line balancing
1.7 Principle of improvement and motion economy
1.8 Calculation of the performance of production
elements and activities
Assessment Methods
Module :
Delivery Methods
CU. WA No./ Level : E01/L3
WIM
Learning Activities
Hours Practical Hours

Theory
1.9 Determine production planning principles 15
1.10 Determine production control principles D
PT WS
1.11 Evaluate production performance P
LA 2. CONDUCT PROCESS AND TIME STUDY (E01.02/L3)

2.1 Types of manufacturing flow and symbols 18
2.2 Fundamentals motion element and symbols
2.3 Travel motion element and symbol
2.4 Man, machine chart
2.5 Analysing manufacturing flow and motion
2.5.1 Critical Path Method (CPM)
2.5.2 Program Evaluation Review Technique
(PERT) L WT IS
2.5.3 Line Balancing AS
2.6 Principle of improvement
2.7 Principle of motion economy
2.8 Objective and types of time study
2.9 Procedures for stop watch time study
2.10 Requirement for stop watch time study
2.11 Element of standard time
2.12 Performance Time study
Module :
Delivery Methods
Assessment
Methods
CU. WA No./ Level : E01/L3
WIM
Learning Activities
2.13 Prepare analysis chart using symbols 34

2.14 Analyse various chart
2.15 Conduct manufacturing flow and motion
analysis
2.16 Formulate improvement plan
D
2.17 Prepare stop watch time analysis chart PT WS
P
2.18 Determine work element to be measured using
stop watch
2.19 Conduct time study
2.20 Establish standard time
Total Hours 32 49
Analysis Chart and symbols, stop watch, production schedule, data and reference, operation
management, Handbook, process flow chart
87389-745-7
ISBN 0-02-916682-9
0-13-952433-9
07-033176-6
Manuals :
Core Ability
SYLLABUS PROFILE
Semester : SEMESTER 3 Total Hours : 81Hrs.
NOSS Code : MC-041-3-C05 Credit hours :3
Perform and supervise quality improvement project and process activities using references and documented proposal so that the project can be
identified and can be approved, subordinate functions, monitoring of subordinate, develop skills, subordinate training, appraisal of subordinate and
reporting to superior determined according to SOP and able to segregate non-conformance product/process, executing non-conformance product
disposition and conduct corrective action meeting to meet companys requirement.

Module :
Assessment
Methods
Methods
Delivery
CU.WA No./ Level :C05 /L3
WIM
Learning Activities
LA 1. IDENTIFY SHOPFLOOR QUALITY IMPROVEMENT REQUIREMENTS
1.1 Type of improvement 5 L WT IS

1.1.1 Inspection technique AS
1.1.2 Cycle time reduction
1.1.3 Line ergonomic
1.2 Company quality improvement guideline
Delivery Methods
Module : K04-03-14 PROJECT MANAGEMENT
Assessment
Methods
WIM
Learning Activities
10 D PT WS
1.3 Determine improvement area P
1.4 Determine shop floor quality improvement
guidelines
1.5 Determine product requirements
1.6 Refer process flow
1.7 Determine quality improvement target
LA 2. PREPARE SHOPFLOOR QUALITY IMPROVEMENT TOOLS AND EQUIPMENTS
2.1 Quality improvement schedule 11 L WT IS

2.2 Quality improvement elements AS
2.3 Quality improvement team arrangement
2.4 Quality improvement tools
2.4.1 Check sheet
2.4.2 Pareto diagram
2.4.3 Cause and effect diagram
2.4.4 Histogram
2.4.5 Stratification
2.4.6 Scatter diagram
2.4.7 Graph or chart
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.5 Produce quality improvement schedule

2.6 Itemise quality improvement elements PT
2.7 Arrange quality improvement team D WS
2.8 Confirm quality improvement tools 16 P
LA 3. EXECUTE AND CHECK SHOP FLOOR IMPROVEMENT ACTIVITIES
3.1 Non-conformance report 11 L WT IS

3.2 Shop floor quality improvement data AS
3.3 Gathering of customer feedback data
3.4 Data collection of line improvement
3.5 Product/process improvement categorisation
3.6 Quality improvement tools application
3.7 Asses effectiveness of shop floor quality
3.8 Asses application of improvement tools
3.9 Review improvement achievement result
Delivery Methods
Module :
Assessment
Methods
CU.WA No./ Level :C08/L3:
WIM
Learning Activities
3.10 Refer to non-conformance report 18

3.11 Refer to shop floor quality improvement data
3.12 Gather customer feedback
3.13 Gather line improvement information
3.14 Categorise product/process improvement
3.15 Apply quality improvement tools
3.16 Asses effectiveness of shop floor quality
3.17 Asses application of improvement tools
3.18 Review improvement achievement result
LA 4. REPORT SHOP FLOOR QUALITY IMPROVEMENT ACTIVITIES
4.1 Recording format 5 L WT IS

4.2 Recording of improvement result AS
4.3 Record and data keeping procedure
Delivery Methods
Assessment
Methods
WIM
Learning Activities
4.4 Determine recording format 5 D PT WS

4.5 Record improvement result P
4.6 Adhere to record and data keeping procedure
TOTAL HOURS 32 49
1. Computer
2. Software
Tools/ Equipment/ Materials : 3. Customer requirement sheet
5. Components/Parts Specification
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN
978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive
Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese
Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Jurans Quality Control Handbook,
ISBN 0-07-033176-6
Manuals :
Core Abilities:
SYLLABUS PROFILE
Course : QUALITY ASSURANCE Practical HOURS : 49 Hrs.
NOSS Code : MC-041-3-E02/L3 Credit Hours :3
Advanced Metrology using work holding fixtures, electronic probes , manual probe head, auto probe head, scanning probe head, dial gauges,
CMM and accessories, work piece and master block so that types of inspection gauges and fixture are identified, multi gauging fixture are designed
and fabricated, inspection gauges are setup to fixtures, work piece is measured and scanned using manual and auto probing for reverse
engineering conducted by three-dimensional (3D) measurement, types of three-dimensional measurement are identified according to specification.

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : E02/L3
WIM
Learning Activities
LA 1. CONDUCT MULTI GAUGING INSPECTION
12 L WT IS
1.1 Types of inspection gauges
AS
1.2 Types of inspection fixtures
1.3 Fundamental of multi gauging fixtures design
1.4 Types of gauging fixtures
1.5 Inspection gauges feature and limitation
1.6 Metric imperial conversion chart
Module : K04-03-15 ADVANCED METROLOGY
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.7 Principal direct and indirect reading

1.8 Reading of instrument
1.9 Collecting and recording data method
1.10 Select suitable type of gauges to working 24 D PT WS
environment P
1.11 Set up fixtures for inspection
1.12 Select suitable inspection fixtures
1.13 Construct and set-up gauging fixtures
1.14 Read blueprint
1.15 Use proper hand tools
1.16 Read metric and imperial reading
1.17 Read direct and indirect reading for
confirmation
1.18 Compare actual reading to specified standard
1.19 Verify data and its usage
1.20 Write and compile record
Delivery Methods
Assessment
Methods
CU.WA No./ Level :E02/L3
WIM
Learning Activities
LA 2. CONDUCT THREE-DIMENSIONAL (3D) MEASUREMENT (E0X/L3

2.1 Principal of three-dimensional measurement 20 L WT IS
2.2 Technique of measurement AS
2.3 CMM part programming
2.4 Types of probe and sensors
2.5 Effective work piece set-up
2.6 Scanning technique
2.7 Reverse engineering technique
2.8 Collecting and recording data method
2.9 Operate CMM machine 25 D PT WS

2.10 Verify measurement result of work piece to P
standard
2.11 Program part programming for a given three
dimensional work piece
2.12 Run part program
2.13 Rectify part programming fault
2.14 Verify measurement result of work piece to
standard
Assessment
Methods
Methods
Delivery
WIM
Learning Activities

2.15 Set up work piece for scanning
2.16 Convert data to other application software
2.17 Verify data and its usage
2.18 Write and compile record
Total Hours 32 49
1. Multi-gauging fixture
2. Work holding fixture
3. Electronic probe,
4. Manual probe head
5. Auto probe head
6. Scanning probe head
7. Dial gauges
Tools/ Equipment/ Materials : 8. Work piece
9. Hand Tools
10. CMM with accessories
11. Master block
13. Test procedure
14. Code and standard
15. Test pieces
16. Checklist
1. Inspection and Measurement for Engineering Craftman, Published by Engineering Industry
Training Board, Module H26.
2. JFW Gayler C.R. Shot bolt, Metrology for Engineers.
3. Keith Brooker, Manual Of British Standards In Engineering Metrology
Manuals :
Core Abilities:
SYLLABUS PROFILE
Course : QUALITY ASSURANCE Practical Hours : 32 Hrs.
Carry out Basic CNC turning operation using CNC lathe machine, CNC Milling Machine, machine operating manual, cutting tools (CNC lathe),
measuring instrument, tool holder (CNC lathe), chuck, gauge, tool setter, part drawing, work piece material so that part drawing interpreted,
CNC lathe machine is setup, CNC programming generated, work piece is setup, CNC turning process executed and finished part confirmed in
accordance with standard operating procedure and drawing specification.
K04-03-16 CNC PRGRAMMING

Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 1. APPLY BASIC CNC PROGRAMMING

L WT IS
1.1 Types of CNC machines and their function. 4 AS
1.2 Functions of the various controls and button on
controller panel.
1.3 Method of obtaining co-ordinates
1.4 Absolute and incremental program
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.5 Address, codes (G-codes, M-code), canned cycles and

miscellaneous function
1.6 Method of programming in sequence
1.7 Cutting speed and feed
1.8 Program on CNC controller panel
1.9 Obtain co-ordinates based upon 12 D PT WS

Cartesian Co-Ordinate System. P
1.10 Write absolute and incremental
program
1.11 Able to simulate program on controller
machine
LA 2. PERFORM BASIC PROGRAM FOR CNC LATHE AND MILLING
L WT IS
2.1 Identify different control system
AS
2.1.1 Type of control system use on CNC and Various
5
type of CNC Control
2.1.2 Character of CNC program
2.1.3 Safety precaution related to handling of CNC
Machine
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
L WT IS
2.2. Determine machining process. 13 AS
2.2.1 Type of machining processes and sequence
2.2.2 Machine code such as G, M , F , S and T
2.2.3 Sub program
2.3 Edit program

2.3.1 Function on control panel features
2.3.2 Type of controller system
2.3.3 System language and instruction
2.3.4 Absolute and incremental programming
2.3.5 Cutting feed and speed
2.4 Check finish product

2.4.1 Limits and fits
2.4.2 Basic metrology
2.4.3 Type of measuring, marking tools, instrument and
gauge and application
2.4.4 Measuring instrument zero setting
2.4.5 Technique of using measuring instrument
2.4.6 Unit of measurement, decimal, fraction, proportion
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.5 Determine machining process 20 D PT WS

2.5.1 Identify machining process P
2.6 Edit program
2.6.1 Write absolute and incremental
program
2.6.2 Key in program at control panel
2.6.3 Store and retrieve data safely
2.7 Perform machining
2.7.1 Operate CNC machine
2.7.2 Identify and rectify errors
2.7.3 Adhere to safety precaution
2.8 Check finish product
2.8.1 Calculated decimal and fraction in
metric and imperial
2.8.2 Use measuring instrument,
thread/pitch gauges and surface
comparator
2.8.3 Read reading on measuring
instrument
22 32
Total Hours
1 CNC milling machine
2 CNC lathe machine
3 CNC program format
4 Computer with CAD software
1. Phillip F Ostwald and Jairo Munoz (1997), Manufacturing Processes and Systems, 9th Edition,
ISBN 0-471-04741- 4 Chapter 28 Page 666 to 681.
2. R L Timings (1998), Manufacturing Technology ISBN 0-582-35693 8 Chapters 5 Page 171 to
196.
3. Roy A. Lindberg (1990), Processes and Material of Manufacture 4th Edition ISBN 0-205-11817 8
Chapter 3 Page 62 to 81.
Manuals :
Core Abilities
SEMESTER 4
Identify measuring
requirements
C04 01 L3 02 L3 03 L3 04 L3 05 L3
Report measuring
equipment
06 L3
PRODUCT/PROCE Identify
SS NON- product/process Plan non Segregate non Execute non Conduct corrective
CONFORMANCE non conformance conformance control conformance conformance action meeting
CONTROL control parts activity product/process product disposition
requirements
C06 01 L3 02 L3 03 L3 04 L3 05 L3
Report
Monitor corrective product/process non
action effectiveness conformance control
activities
06 L3 07 L3
Execute product
PRODUCT Identify product Identified process Check product
quality acceptance Determine quality
QUALITY quality acceptance deviation calculated quality test index
due to process acceptance criteria
ACCEPTANCE requirements and test index result
abnormality
C07 01 L3 02 L3 03 L3 04 L3 05 L3
Report product
quality acceptance
activities
06 L3
Identify customer Analysis customer

CUSTOMER Prepare customer Execute customer Report customer
feedback/response/ feedback/
FEEDBACK/RESPO feedback/response/ feedback/response/ feedback/response
survey response/ survey
NSE/SURVEY survey activity survey activities / survey result
requirements result/data
C08 01 L3 02 L3 03 L3 04 L3 05 L3
Identify process Prepare subordinate

SUPERVISORY supervision administrative Administer personnel Execute in-house
Conduct section
FUNTIONS requirement and information, data and appraisal training
meeting
specification forms
C09 01 L3 02 L3 03 L3 04 L3 05 L3
Report supervision
administrative
activities
06 L3
Prepare customer
CUSTOMER Identify customer Address customer Evaluate customer Report customer
needs, requirement
REQUIREMENT needs, requirement needs, requirements requirement requirement
and specification
ESTABLISHMENT and specification and specification fulfillment activities
guidelines
C01 01 L4 02 L4 03 L4 04 L4 05 L4
CONTINUOUS Execute Value

IMPROVEMENT CQI programme Engineering process capabilities
guidelines activity
(CQI) (VA/VE)
C04 01 L4 02 L4 03 L4 04 L4 05 L4

06 L4 07 L4 08 L4 09 L4
NON CONFORMITY
ASSESSMENT
C06 01 L4 02 L4 03 L4 04 L4 05 L4
Report non
conformity
assessment finding
06 L4
Evaluate Corrective
FEEDBACK customer feedback feedback solving customer
feedback category Action (CAPA)
effectiveness
C07 01 L4 02 L4 03 L4 04 L4 05 L4

satisfaction timely
06 L4 07 L4
PRODUCT Identify product Execute product Evaluate product

Confirm method of Evaluate product
LIABILITY liability services liability services work liability services
product containment liability analysis
ANALYSIS requirement activities work activities
E11 01 L4 02 L4 03 L4 04 L4 05 L4
Report product
liability services
activities
06 L4
MULA
Set up work area for calibration
01.01 1/2
K04-04-11
Conduct calibration
01.02 2/2
Identify customer needs, requirement

and specification guidelines
02.01 1/4
CUSTOMER SERVICE Evaluate customer requirement

MANAGEMENT fulfillment
K04-04-12 02.02 2/4
Analyses customer feedback

information / survey improvement
activities
02.03 4/4
Report customer satisfaction

MEASUREMENT
ACTIVITIESENVIRONMENTAL
02.04 4/4
E
Confirm process, product, method,
E assessment of non conformity
03.01 1/4
Evaluate non conformity assessment

result
PRODUCT ANALYSIS 03.02 2/4
K04-04-13 Identify product liability services

requirement and product containment
03.03 4/4
Evaluate product liability service work

ACTIVITIES MEASUREMENT
ACTIVITIESENVIRONMENTAL
03.04 4/4
Identify product quality acceptance

requirements
04.01 1/5
Check product quality test index result
04.02 2/5
PRODUCT QUALITY Plan product/process non-conformance

CONTROL control requirements
K04-04-14
04.03 3/5
product/process non-conformance
control requirements
F 04.04 4/5
04.05 5/5
4.3 MAPPING CHART
K04-DIPLOMA TEKNOLOGI JAMINAN KUALITI/TAHAP 3 SEMESTER 4
PRODUCT QUALITY CONTROL

LEAN MANUFACTURING
SILIBUS
CUSTOMER SERVICE
PRODUCT ANALYSIS
(JTM)
TAJUK MODUL
SUPERVISORY
MANAGEMENT
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO WORK NO.
CU/DUTI
DUTI ACTIVITIES/TASK WA
Identify measuring
equipment calibration C04.01
requirements
Prepare measuring
tools and equipment
Prepare work area for

MEASURING measuring equipment C04.03
C04L3 EQUIPMENT calibration
CALIBRATION Execute calibration
C04.04
activities
Confirm measuring
result
Report measuring
activities
non-conformance control C06.01
PRODUCT/PROCE requirements
SS NON-
Plan non-conformance
C06L3 CONFORMANCE C06.02
control parts activity
CONTROL
Segregate non-
conformance C06.03
product/process
LEAN MANUFACTURING
SILIBUS
CUSTOMER SERVICE
PRODUCT ANALYSIS
(JTM)
TAJUK MODUL
SUPERVISORY
MANAGEMENT
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO WORK NO.
CU/DUTI
C06.04
product disposition
C06.05
meeting
Monitor corrective action
effectiveness C06.06
Report product/process
non-conformance control C06.07
activities
Identify product quality
acceptance requirements C07.01
Execute product quality

acceptance due to C07.02
process abnormality
Determine quality
PRODUCT C07.03
acceptance criteria
C07L3 QUALITY
ACCEPTANCE Identified process
deviation calculated and C07.04
test index
Check product quality test

C07.05
index result
Report product quality
C07.06
acceptance activities
Identify customer
feedback/response/ C08.01
CUSTOMER survey requirements
C08L3 FEEDBACK/RESPO
NSE/SURVEY Prepare customer
survey activity
LEAN MANUFACTURING
SILIBUS
CUSTOMER SERVICE
PRODUCT ANALYSIS
(JTM)
TAJUK MODUL
SUPERVISORY
MANAGEMENT
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO WORK NO.
CU/DUTI
Execute customer
survey activities
Analysis customer
survey result/data
Report customer
survey result
Identify process
supervision requirement C09.01
and specification
Prepare subordinate
administrative information, C09.02
data and forms
SUPERVISORY Administer personnel
C09L3 C09.03
FUNTIONS appraisal
C09.04

C09.05
Report supervision
C09.06
administrative activities
LEAN MANUFACTURING
SILIBUS
CUSTOMER SERVICE
PRODUCT ANALYSIS
TAJUK MODUL
PRODUCT QUALITY
(JTM)
SUPERVISORY
MANAGEMENT
CONTROL
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO WORK NO.
CU/DUTI
DUTI ACTIVITIES/TASK TASK
Identify customer
needs, requirement
C01.01
and specification
Prepare customer
needs, requirement
and specification C01.02
guidelines
CUSTOMER
REQUIREMENT
C01L4 Address customer
ESTABLISHMENT
needs, requirements
C01.03
and specification
Evaluate customer
requirement fulfilment C01.04
Report customer
requirement activities C01.05
Identify activities of CQI

programme C04.01
Identify quality
improvement guidelines C04.02
CONTINUOUS
QUALITY
C04L4 Prepare quality
IMPROVEMENT
(CQI) improvement plan
C04.03
activity
Execute Value Added

Value Engineering
C04.04
(VA/VE)
LEAN MANUFACTURING
SILIBUS
CUSTOMER SERVICE
PRODUCT ANALYSIS
TAJUK MODUL
PRODUCT QUALITY
(JTM)
SUPERVISORY
MANAGEMENT
CONTROL
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO WORK NO.
CU/DUTI
Review product and

process capabilities C04.05
Conduct Design of
C04.06
Experiment (DOE)
Execute Quality
Function Deployment C04.07
(QFD)
Report quality
Identify process non

conformity assessment C06.01
Confirm method of non-

Classify non conformity

assessment C06.03
NON
C06L4 CONFORMITY
ASSESSMENT Confirm product non
Evaluate non conformity

assessment result C06.05
Report non conformity

assessment finding C06.06
CUSTOMER Identify customer

C07L4 FEEDBACK feedback category C07.01
ANALYSIS
LEAN MANUFACTURING
SILIBUS
CUSTOMER SERVICE
PRODUCT ANALYSIS
TAJUK MODUL
PRODUCT QUALITY
(JTM)
SUPERVISORY
MANAGEMENT
CONTROL
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
NO WORK NO.
CU/DUTI
Plan method of
customer feedback
C07.02
rectification
Analyse customer
feedback
C07.03
information/survey
Propose problem
solving customer
C07.04
feedback
Evaluate Corrective and

Preventive Action
C07.05
(CAPA) effectiveness
Evaluate customer
feedback satisfaction C07.06
Report customer
feedback analysis timely C07.07
Identify product liability

services requirement E01.01
Confirm method of E01.02

product containment
PRODUCT
E11L4 LIABILITY
ANALYSIS Execute product liability E01.03
Evaluate product liability E01.04

NO
DUTI
(NOSS)
CU/DUTI
PROFIL PEKERJAAN
analysis
WORK
services activities
SILIBUS
(JTM)
ACTIVITIES/TASK
Report product liability

TAJUK MODUL
NO.
TASK
E01.06
E01.05
MODUL 1 MEASURING CALIBRATION
CUSTOMER SERVICE
MODUL 2
MANAGEMENT
MODUL 3 PRODUCT ANALYSIS
PRODUCT QUALITY
MODUL 4
CONTROL
MODUL 5 LEAN MANUFACTURING
MODUL 6 SUPERVISORY
K04 DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 3 SEM 4

KOD JAM JAM JUMLAH
(JAM) (JAM)
TEORI AMALI KREDIT
K04-04-11 MEASURING CALIBRATION 32 49 1.2 1.8 3.0 3
K04-04-12 CUSTOMER SERVICE MANAGEMENT 32 49 1.2 1.8 3.0 3
K04-04-13 PRODUCT ANALYSIS 32 49 1.2 1.8 3.0 3
K04-04-14 PRODUCT QUALITY CONTROL 32 49 1.2 1.8 3.0 3
K04-04-15 LEAN MANUFACTURING 32 49 1.2 1.8 2.0 3
K04-04-16 SUPERVISORY 22 32 0.8 1.2 2.0 2

CORE ABILITIES 30 -
JUMLAH LATIHAN (SUBJEK UMUM) 30

4.5 SYLLABUS PROFILE
SYLLABUS PROFILE
Semester : 4 Total Hours :81Hrs
NOSS Code : MC-041-3-C04/L3 Credit Hours :3
Perform calibration on measuring equipment and machine tools using suitable calibration equipment and reference standard so that the
calibration on machine tool and equipment are performed and accuracy of the machine tools are maintained accordance with Standard
Operating Procedure (SOP).
K04-04-11 ADVANCED CALIBRATION

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C04/L3
WIM
Learning Activities
LA 1. SET UP WORK AREA FOR CALIBRATION (C04.01/ L3,C04/ L3.02, C04.03 / L3)
L WT IS
1.1 Types of measuring equipment
12 AS
1.2 Measuring equipment
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.3 Calibration schedule

1.4 Quantity on calibrated equipment
1.5 Measuring equipment calibration tools and
equipments availability
1.6 In-house calibration technique
1.7 In-house calibration manpower allocation
1.8 In-house master calibration tool
19 D PT
1.9 Determine types of measuring equipment
P
1.10 Determine measuring equipment calibration
requirements
1.11 Determine calibration schedule
1.12 Determine quantity on calibrated equipments
WS
1.13 Determine measuring equipment calibration
tools and equipments availability
1.14 Confirm in-house calibration technique
1.15 Assign in-house calibration manpower
1.16 Arrange in-house master calibration tools
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 2. CONDUCT CALIBRATION C04.04/ L3, C04.05/ L3, C04.06 /L3
2.1 Product inspection schedule

2.2 Inspection work area
2.3 Work area housekeeping
2.4 Work area for incoming inspection
2.5 Calibration equipment location
2.6 Equipment calibration schedule
2.7 Calibration equipment physical conditions
2.8 Measuring equipment arrangement 20 IS
L WT
2.9 Calibration result report AS
2.10 Equipment calibration result
2.11 Calibration equipment physical conditions
2.12 Equipment calibration status
2.13 Equipment calibration schedule
2.14 Calibration recording format
2.15 Report writing skills
2.16 Record keeping procedure
Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level :C04/L3
WIM
Learning Activities
2.17 Measuring equipment calibration tools and

equipments work area
2.18 Calibration area temperature and humidity
2.19 Determine equipment location
2.20 Update equipment calibration schedule
2.21 Check calibration equipment physical
conditions
2.22 Arrange measuring equipment in order
D
2.23 Analyse calibration result 30 PT WS
P
2.24 Check calibration result
2.25 Check calibration equipment physical
conditions
2.26 Check calibration status
2.27 Update equipment calibration schedule
2.28 Determine calibration recording format
2.29 Record measuring equipment calibration
activities
2.30 Adhere record keeping procedure
Total Hours 32 49
1. Calibration schedule
2. Master calibration tools
87389-745-7
ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-
13-952433-9
07-033176-6
Manuals :
Core Abilities:
SYLLABUS PROFILE
NOSS Code : MC-041-3-C01/L4,C07/L4, C08/L3 Credit Hours :3
Handle customer service by establish customer requirements and analyze feedback survey in accordance with customer requirement and
classification feedback. The personnel who are competent in customer requirement and feedback shall be able to address customer requirements,
analyze and propose problem solving on customer feedback in order to meet required quality.
Module : K04-04-12 CUSTOMER SERVICE MANAGEMENT
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C01/L4, C07/L4,C08/L3
WIM
Learning Activities
LA 1. IDENTIFY CUSTOMER NEEDS, REQUIREMENT AND SPECIFICATION GUIDELINES (C01/L4)
1.1 Product specification 7 L WT IS

1.2 Product delivery schedule AS
1.3 Packaging requirement
1.4 Product manufacturing flow
1.5 Customer needs, requirements and
specification
1.6 Applicable product standard
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.7 Determine product specification

1.8 Determine delivery schedule
1.9 Identify packaging style
1.10 Determine manufacturing process flow 9 D PT WS
1.11 Confirm customer requirements P
1.12 Interpret applicable specification and
requirement
LA 2. EVALUATE CUSTOMER REQUIREMENT FULFILMENT (C01/L4)

2.1 Recording format 7 L WT IS AS
2.2 File and record keeping procedures
2.3 Checklist
2.4 Quality Function Deployment (QFD)
2.5 Product / process interpretation technique
2.6 Information accuracy checklist
2.7 Customer requirements
2.8 Customer relation
Delivery Methods
Assessment
Methods
Learning Activities
Hour
Theory Practical Hours
s
2.9 Check the information accuracy 10 D PT WS
2.10 Assess the customer requirement adequacy P
2.12 Adhere to file and record keeping
procedures
2.13 Compile customer requirement
LA 3. ANALYSE CUSTOMER FEEDBACK INFORMATION / SURVEY (C07/L4, C08/L3)

3.1 Type of customer companies 10 L WT IS
3.2 Customer feedback workflow AS
3.3 Customer suggestion
3.4 Method to rectify customer feedback
3.5 Customer feedback information/ survey data
3.6 Customer feedback information/ survey data
location
3.7 Customer feedback information/ survey
analysing technique
Assessment
Methods
Methods
Delivery
WIM
Learning Activities
3.8 Determine type of customer companies 18 D PT WS
3.9 Determine customer suggestion P
3.10 Determine customer feedback workflow
3.11 Confirm method to rectify customer feedback
3.12 Identify customer feedback information/
survey data
3.13 Obtain customer feedback information/
survey
3.14 Analyse customer feedback information/
survey
3.15 Suggest problem solving customer feedback
LA 4. REPORT CUSTOMER SATISFACTION MEASUREMENT (C07/L4,C08/L3)
4.1 Customer feedback analysis timely activities 8 L WT IS
reporting format AS
4.2 Customer feedback analysis timely reporting
criteria
4.3 Procedure to write Customer feedback
analysis timely report
4.5 Customer feedback satisfaction accuracy
within tolerance
Assessment
Methods
Methods
Delivery
WIM
Learning Activities
4.6 Customer feedback satisfaction according to
specification
4.7 Customer feedback satisfaction appearance
according to requirement
4.8 Customer feedback satisfaction completeness
4.9 Determine customer feedback analysis timely 12 D PT WS

activities reporting format P
4.10 Determine customer feedback analysis timely
reporting criteria
4.11 Determine procedure to write customer
feedback analysis timely report
4.13 Confirm customer feedback satisfaction
accuracy within tolerance
4.14 Confirm customer feedback satisfaction
according to specification
4.15 Asses customer feedback satisfaction
appearance according to requirement
4.16 Asses customer feedback satisfaction
completeness
TOTAL HOURS 32 49
SHE handbook (Training-Guide), Company SHE Guidelines, Training Material, Audit reporting format,
Tools/ Equipment/ Materials : Feedback format, Computer, Failure analysis report, Customer feedback form, Standard Operating
Procedure, Schedule, Feedback form.
745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-
Reference Books (Tittle, Atr, 02-916682-9
Publisher) : 3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-
13-952433-9
033176-6
Manuals :
Core Ability :
SYLLABUS PROFILE
NOSS Code : MC-041-4 /C06/L4, E01/L4 Credit Hours :3
Perform non conformity assessment and product liability analysis using standard operating procedure, specification, data/engineering analysis,
product shelf life requirements, product technical specification and, schedule and timeline so that process, method and assessment is confirmed,
non conformity assessment result is evaluated, product liability services requirement and product containment is identified, and product liability
service work activities is evaluated accordance to process conformity assessment and product liability requirement.

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C06/L4, E01/L4
WIM
Learning Activities
LA 1.CONFIRM PROCESS, PRODUCT, METHOD, ASSESSMENT OF NON CONFORMITY

1.1 Process non conformity assessment material
requirement
1.2 List of product specifications
1.3 Process non conformity assessment work scope
1.4 Incoming process non conformity assessment
IS
workflow 10 L WT
AS
1.5 Purposes and applicable of non-conformity
assessment procedure
1.6 Product/process non conformity assessment sheet
1.7 Non conformity assessment sheet and location
1.8 Method and technique of non-conformity assessment
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.9 Interpret incoming materials process

non conformity assessment requirement
1.10 Refer product specification
1.11 Determine process non conformity
assessment work scope and workflow
1.12 Determine applicable and purposes of
product and process non conformity D
17 PT WS
procedure P
1.13 Determine non conformity assessment
sheet and procedure
1.14 Obtain non conformity assessment
sheet and location
1.15 Obtain method and technique of non-
LA 2. EVALUATE NON CONFORMITY ASSESSMENT RESULT
2.1 Non conformity accuracy, specification and appearance

within tolerance and requirement
2.2 Non conformity result IS
3 L WT
2.3 Non conformity report, format, criteria and record AS
keeping procedure
2.4 Critical control points
2.5 Critical control items technique
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.6 Confirm non conformity accuracy,

specification and requirement
2.7 Asses non conformity result
completeness D
4 PT WS
2.8 Determine non conformity activities P
reporting, format, writing procedure and
record keeping procedure
LA 3. IDENTIFY PRODUCT LIABILITY SERVICES REQUIREMENT AND PRODUCT CONTAINMENT

3.1 Product liability services activity and shelf life
requirement
3.2 Product technical specification
IS
3.3 Product liability services activity requirements workflow 6 L WT
AS
3.4 Method of containment
3.5 Product liability services work activities procedure, tools
and equipments, facilities and, work schedule
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.6 Determine product liability services

activities and product shelf life
requirement
3.7 Interpret product technical specifications
3.8 Determine product liability services activity
requirements workflow
3.9 Confirm method of product containment 7 D PT WS
3.10 Ascertain product liability services work
activity procedure
3.11Prepare applicable tools and equipments
3.12 Confirm product liability services facilities
3.13 Arrange product liability work schedule
and timeline
LA 4. EVALUATE PRODUCT LIABILITY SERVICE WORK ACTIVITIES
4.1 Field failure investigation and analysis
4.2 Corrective and preventive action technique
4.3 Assessment of customer satisfaction related to product
liability
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
4.4 Assessment of corrective and preventive action

effectiveness
4.5 Supplier delivery, quality performance, product IS
13 L WT
conformances and performance chart AS
4.6 Reporting format, supplier performances and, record
and data control procedure
4.7 Conduct field failure investigation and
analysis
4.8 Apply corrective and preventive action
technique
4.9 Asses customer satisfaction related to
product liability
D
4.10 Asses effectiveness of corrective and 21 PT WS
P
preventive action
4.11 Asses supplier delivery, quality
performances
4.12 Review supplier product conformances
and update supplier performance chart
4.13 Record product liability services activities
32 49
Total Hours
1. Standard Operating
2. Procedures
3. Specification
Tools/ Equipment/ Materials : 4. Data/engineering analysis
5. Product shelf life requirements
6. Product technical specifications
7. schedule and timeline
87389-745-7
ISBN 0-02-916682-9
0-13-952433-9
07-033176-6
Manuals :
04.08 Develop and negotiate staffing plans.
04.09 Prepare project/work plans.
04.10 Utilize science and technology to achieve goals.
Core Abilities 05.03 Allocate and record usage of financial and physical resources.
05.04 Delegate responsibilities and/ or authority.
05.05 Coordinate contract and tender activities.
06.08 Identify and analyze effect of technology on the environment.
SYLLABUS PROFILE
Semester : SEMESTER 4 Total Hours : 81Hrs.
NOSS Code : MC-041-3-C06, C07 Credit hours :3
Carry out acceptance of product quality and control non conformance element in accordance with product quality manual and companys SOP.
K04-04-14 PRODUCT QUALITY CONTROL

Modul:
Delivery Methods
Assessment
CU. WA No./ Level: C07.01/L3,C07.02/L3, C07.03/L3, C07.04/L3, C07.05/L3, C07.06/L3, C06.01/L3, C06.02/L3,
Methods
C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
WIM
Learning Activities
LA 1. IDENTIFY PRODUCT QUALITY ACCEPTANCE REQUIREMENTS (C07.01/L3,C07.02 /L3, C07.03/L3)
1.1 Product quality acceptance requirement

3
1.2 Process acceptance requirements L WT IS
1.3 Product quality acceptance test index AS
1.4 Quality acceptance criteria according to SOP
1.5 Machine breakdown checklist and report
1.6 Determine product quality acceptance

requirement
D PT WS
1.7 Determine process acceptance requirements 5
1.8 Determine product quality acceptance test index
Module :
Delivery Methods
Assessment
Methods
C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
WIM
Learning Activities
1.9 Interpret quality acceptance criteria list/

specification
1.10 Carry out product quality acceptance from
machine breakdown
LA 2. CHECK PRODUCT QUALITY TEST INDEX RESULT (C07.04/L3,C07.05/L3, C07.06/L3)
2.1 Process deviation report 4

2.2 SPC tools
2.3 Statistical calculation formula and technique
2.4 Product quality test index result IS
L WT
2.5 Product physical condition AS
2.6 Equipment physical condition
2.7 Report product quality acceptance activities
Module :
Delivery Methods
Assessment
Methods
WIM
C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
2.8 Prepare / determine process deviation report 8 D PT WS

2.9 Gather process deviation report
2.10 Interpret process deviation report
2.11 Investigate problems
2.12 Calculate process deviation using SPC tools
2.13 Asses product quality test index result
2.14 Asses product physical condition
2.15 Observe equipment physical condition
2.16 Determine procedure to write product quality
acceptance report
LA 3. PLAN PRODUCT/PROCESS NON CONFORMANCE CONTROL REQUIREMENTS (C06.01/L3,C06.02/L3)
3.1 Type of product/process non conformances 5 L WT IS

3.2 Product /process specifications and AS
requirements
3.3 Product/process non conformance area
3.4 Product/process non-conformances
3.5 Non-conformance control parts status
3.6 Procedure of controlling of non conformance
parts
3.7 Non conformance working schedule
3.8 Non-conformance control parts manpower
allocation
Module :
Delivery Methods
Assessment
Methods
WIM
C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
3.9 Determine type of non-conformances 9 D PT WS

3.10 Determine product/process non conformance
area
3.11 Classify product/ process non-conformances
3.12 Determine type of product/process deviation
3.13 Determine non conformance control parts status
3.14 Determine procedure of controlling of non
conformance parts
3.15 Determine non conformance working schedule
LA 4. EXECUTE NON CONFORMANCE PRODUCT/PROCESS NON CONFORMANCE CONTROL REQUIREMENTS (C06.03/L3,C06.04/L3)
4.1 Sort non conformance parts containment 10 L WT IS

4.2 Separate good and bad product/process AS
4.3 Quarantine non conformance product/part
4.4 Track conformance product/part movements
4.5 Disposition category
4.6 Quarantine disposition item
4.7 Disposition item specification
Module :
Delivery Methods
Assessment
Methods
WIM
C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
4.8 Sort non conformance parts containment 13 D PT WS

4.9 Separate good and bad product/process
4.10 Quarantine non conformance product/part
4.11 Track conformance product/part movements
4.12 Determine disposition category
4.13 Quarantine disposition item
4.14 Conform disposition item specification
LA 5. CONDUCT CORRECTIVE ACTION (C06.05/L3,C06.06 /L3, C06.07/L3)
5.1 Product/process non conformance data collection 10 L WT IS

technique AS
5.2 Root cause of problem investigation technique
5.3 Effective corrective action flowchart
5.4 List of conformances status
5.5 Non conformance product/part segregation
guidelines
5.6 Assessment of non conformance product/part
corrective action effectiveness
5.7 Report product/process non conformance control
activities
Module :
Delivery Methods
Assessment
Methods
WIM
C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
5.8 Gather product / process non conformance 14

data
5.9 Investigate root cause of problem
5.10 Initiate process deviation correction
5.11 Initiate corrective action
5.12 Asses non conformances status
D PT WS
5.13 Asses non conformance product/part
segregation
5.14 Asses non conformance product/part corrective
action effectiveness
5.15 Record product/process non conformance
control activities
Total Hours 32 49
1. SPC Tools
2. Calculator
3. Measuring and test instrument
4. Components/Part
87389-745-7
2 J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook,
ISBN 0-02-916682-9
3 Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way,
ISBN 0-13-952433-9
4 J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Jurans Quality Control Handbook, ISBN
0-07-033176-6
Manuals :
Core Ability
SYLLABUS PROFILE
NOSS Code : MC-041-4 C04/L4 Credit Hours :3
Continuous quality improvement (CQI) is to quality improvement in accordance with quality requirements. The personnel who are competent in quality improvement shall be able to
execute Value Added / Value Engineering (VA/VE), review product and process capabilities to meet organisation policy.

Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
LA 1. IDENTIFY ACTIVITIES OF CQI PROGRAMME (C04.01,C04.02/L4)

1.1 List of continuous quality improvement 8 L WT IS
1.2 Improvement guidelines and flow AS
1.3 Improvement scope
1.4 Determine activation of CQI

1.5 Determine area improvement
1.6 Determine improvement dateline
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.7 Determine improvement guidelines and 10 D PT WS

flow
1.8 Determine improvement scope
LA 2. PREPARE QUALITY IMPROVEMENT PLAN ACTIVITY(C04.03/L4)

12
2.1 Quality improvement tools
2.2 Suitable improvement activity
2.3 Area of improvement
2.4 Determine quality improvement tools 18 D PT WS

2.5 Decide suitable improvement activity
2.6 Confirm area of improvement
LA 3. EXECUTE VALUE ADDED VALUE ENGINEERING (VA/VE) (C04.04, C04.05/L4)
3.1 VA/VE elements

3.2 VA/VE task force
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.3 VA/VE technique L WT IS

3.4 Reject rduction programme AS
3.5 Process capability 12
3.6 Calculation technique
3.7 Equipment capability
3.8 Capability index table
3.9 Determine VA/VE elements

3.10 Form VA/VE task force
3.11 Apply VA/VE technique 21 D PT WS
3.12 Conduct reject reduction programme P
3.13 Apply process capability
3.15 Calculate equipment capability
3.16 Refer capability index table
LA 4. EXECUTE QUALITY FUNCTION DEPLOYMENT (QFD) C04.07, C04.08, C04.09 / L4
4.1 QFD technique

4.2 Operating characteristic of product against customer
needs
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
4.3 Effectiveness of improvement activities

4.4 Product / process improvement result
4.5 Apply QFD technique

4.6 Compare operating characteristic of
product against customer needs
4.7 Assess effectiveness of improvement
activities
4.8 Check product / process improvement
4.9 Compare improvement result
TOTAL HOURS
32 49
1. Application software
2. Total Preventive Maintenance reference book
3. Organisational chart
4. Process control chart
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-
0-87389-745-7
ISBN 0-02-916682-9
Reference Books (Tittle, Atr, Publisher) : 3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way,
ISBN 0-13-952433-9
0-07-033176-6
1. Kaizen manual
Manuals : 2. QCC manual
Core Abilities
SYLLABUS PROFILE
NOSS Code : MC-041-3-C09/L3 Credit Hours :2
Supervisory functions is to monitor and supervise process activities in accordance with company SOP, company policy, OSHA, The personnel who are
competent in process supervision shall be able to determine subordinate functions, monitoring of subordinate, develop skills, subordinate training,
appraisal of subordinate and reporting to superior according to SOP
Module :
Assessment
Methods
Methods
Delivery
WIM
Learning Activities
1. IDENTIFY PROCESS SUPERVISION REQUIREMENT AND SPECIFICATION(C09.01/L3)
1.1 Types supervision administrative 3 L WT IS

1.2 Objective of supervision administrative AS
1.3 Scope of supervision administrative works
1.4 Determine supervision administrative scope of
responsibility
1.5 Determine supervision administrative 8 D PT WS
1.6 Determine objective of supervision administrative
1.7 Determine scope of works
1.8 Determine scope of responsibility
Module : K04-04-16 SUPERVISORY
Assessment
Methods
Methods
Delivery
CU.WA No./ Level :C09/L3
WIM
Learning Activities
2. PREPARE SUBORDINATE ADMINISTRATIVE INFORMATION, DATA AND FORMS(C09.02)

2.1 Types of subordinate administrative information, data 6 D PT WS
and forms
2.2 Procedure on acquiring subordinate administrative
2.3 Company SOP on personnel appraisal
2.4 Personnel appraisal form format
2.5 Subordinate job description
2.6 Personnel appraisal evaluation criteria
2.7 Method of briefing
2.8 Checking personnel appraisal form completion
2.9 Subordinate performance and achievement
assessment
2.10 Determine types of subordinate administrative 8

2.11 Follow procedure on acquiring subordinate
administrative information, data and forms
2.12 Arrange subordinate administrative
Assessment
Methods
Methods
Delivery
WIM
Learning Activities
2.13 Determine personnel appraisal evaluation

criteria
2.14 Brief subordinate on filling personnel
appraisal form
2.15 Check personnel appraisal form
2.16 Completion
2.17 Assess subordinate conformance and
achievement
2.18 Forward personnel appraisal form to superior
3. EXECUTE IN-HOUSE TRAINING (C09.03, C09.04/L3)

3.1 Company SOP on in-house training 5 L WT IS
3.2 Title on in-house training AS
3.3 Training material preparation
3.4 Arrangement of in-house training location/class
3.5 Procedure of in-house training
3.6 In-house training achievement survey form
3.7 Refer to company SOP on in-house training 8

3.8 Determine title on in-house training
3.9 Determine participant of training
Assessment
Methods
Methods
Delivery
WIM
Learning Activities
3.10 Arrange training material D PT WS

3.11 Arrange in-house training location/class
3.12 Conduct in-house training
3.13 Collect in-house training achievement survey
form
4. CONDUCT SECTION MEETING (C09.05.C09.06/L3)
4.1 Company SOP on section meeting 8 L WT IS

4.2 Title of section meeting AS
4.3 Members of meeting
4.4 Meeting memorandum format
4.5 Minute of meeting format
4.6 Arrangement of meeting venue
4.7 Section meeting procedure
4.8 Apparel company organization charts
4.9 Supervision administrative activities reporting criteria
4.10 Procedure of reporting supervision administrative
activities
Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level :C09
WIM
Learning Activities
4.11 Refer to company SOP on section meeting 8 D PT WS

4.12 Determine title of section meeting
4.13 Determine members of meeting
4.14 Distribute meeting memorandum
4.15 Distribute previous minute of meeting
4.16 Arrange meeting venue
4.17 Apply section meeting procedure
4.18 Confirm minute of meeting taken
4.19 Determine reporting personnel on
supervision administrative activities
4.20 Determine supervision administrative
activities reporting criteria
4.21 Report supervision administrative activities
TOTAL HOURS 22 32
Tools/ Equipment/ Materials : Audio visual aids, Hand outs,Venue, SOP, Code of Practice
5 Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
Manuals :
Core Abilities:
SEMESTER 5
STATISTICAL
Confirm control item Evaluate process Report SPC
PROCESS Identify SPC Monitor SPC
characteristic/parame capability and effectiveness
CONTROL (SPC) requirement activities
ter stability corrective action
ANALYSIS
C09 01 L4 02 L4 03 L4 04 L4 05 L4
MEASUREMENT Identify MSA Evaluate MSA

Execute MSA Report MSA
SYSTEM specification and Plan MSA activities accuracy /
activities activities
ANALYSIS (MSA) requirements uncertainty
C05 01 L4 02 L4 03 L4 04 L4 05 L4
PRODUCT Identify product Develop product

Identify Critical to Plan critical control Establish critical
CONTROL PLAN control plan control plan
Quality (CTQ) point point establishment control point
ESTABLISHMENT requirement
C02 01 L4 02 L4 03 L4 04 L4 05 L4
Report product
Evaluate control
control plan
plan completeness
development
activities
06 L4 07 L4
C03 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate audit
Report of auditing
finding completion
activities
and accuracy
06 L4 07 L4
CONTINOUS Execute Value

IMPROVEMENT CQI programme Engineering process capabilities
guidelines activity
(CQI) (VA/VE)
C04 01 L4 02 L4 03 L4 04 L4 05 L4

06 L4 07 L4 08 L4 09 L4
STATISTICAL
Identify supplier Confirm supplier
PROCESS Plan supplier Execute supplier Evaluate supplier
performance evaluation and
CONTROL (SPC) performance activity assessment performance quality
requirement selection
ANALYSIS
C10 01 L4 02 L4 03 L4 04 L4 05 L4
Report supplier
performance
activities
06 L4
MULA Identify SPC Requirement
01.01 1/4
Conduct Control Item

APPLICATION Characteristic/Parameter and
STATISTICAL PROCESS Monitoring SPC Activities
CONTROL (SPC)
01.02 2/4
K04-05-11
Execute Process Capability and

Stability
01.03 3/4
Report SPC Effectiveness Corrective

Action
01.04 4/4
Identify MSA Specification and

Requirements
02.01 1/3
MEASUREMENT SYSTEM
ANALYSIS (MSA) Execute MSA Activities
02.02 2/3
K04-05-12
Report MSA Activities

02.03 3/3
H
H
Identify Types of Audit
03.01 1/4
QUALITY AUDIT Execute Audit Activities
03.02 2/4
K04-05-13
Evaluate Audit Finding Completion and

Accuracy
03.03 3/4
Report of Auditing Activities
03.04 4/4
Identify Critical To Quality (CTQ) Point

and Product Control Planning
04.01 1/4
PRODUCT QUALITY
PLANNING Prepare Planning Critical Control Point
Establishment
K04-05-14
04.02 2/4
Evaluate Process Control Plan
04.03 3/4
Report Product Control Plan

Development Activities
04.04 4/4
I
CARTA PERBANDINGAN
K04 - DIPLOMA TEKNOLOGI JAMINAN KUALITI - SEMESTER 5
PRODUCT QUALITY PLANNING

SILIBUS

APPLICATION STATISCAL
MEASUREMENT SYSTEM
EXPERIMENTAL DESIGN
(JTM)
TAJUK MODUL
SUPPLIER QUALITY
FUNDAMENTAL OF
ANALYSIS (MSA)
QUALITY AUDIT
MANAGEMENT
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
COCU WORK ACTIVITIES NO.
CU/DUTI
CODE /TASK TASK
1. Identify SPC
requirement
2. Confirm control item

characteristic/ parameter
STATISTICAL
PROCESS 3. Monitor SPC activities
C09L4
CONTROL (SPC)
ANALYSIS 4. Evaluate process
capability and stability
5. Report SPC
effectiveness corrective
action
1. Identify MSA
specification and
requirements
2. Plan MSA activities

C05L4 MEASUREMENT
SYSTEM ANALYSIS
(MSA) 3. Execute MSA activities
4. Evaluate MSA
accuracy / uncertainty
5. Report MSA activities

SILIBUS

MEASUREMENT SYSTEM
EXPERIMENTAL DESIGN
(JTM)
TAJUK MODUL
SUPPLIER QUALITY
FUNDAMENTAL OF
ANALYSIS (MSA)
QUALITY AUDIT
MANAGEMENT
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
CU/DUTI
CODE /TASK TASK
1. Identify Critical To
Quality (CTQ) point
2. Identify product control
plan requirement
3. Plan critical control point
establishment
PRODUCT 4. Establish critical control

C02L4 CONTROL PLAN point
ESTABLISHMENT
5. Develop process control
plan
6. Evaluate control plan

completeness
7. Report product control

plan development activities
1. Identify types of audit
2. Identify audit procedure
and requirement
3. Prepare audit schedule

and checklist
MANUFACTURING /
C03L4 4. Prepare audit document
SYSTEM AUDITING
5. Execute audit activities
6. Evaluate audit finding

completion and accuracy
7. Report of auditing
activities
SILIBUS

MEASUREMENT SYSTEM
EXPERIMENTAL DESIGN
(JTM)
TAJUK MODUL
SUPPLIER QUALITY
FUNDAMENTAL OF
ANALYSIS (MSA)
QUALITY AUDIT
MANAGEMENT
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
CU/DUTI
CODE /TASK TASK
1. Identify activities of CQI

programme
2. Identify quality
improvement guidelines
3. Prepare quality
improvement plan activity
4. Execute Value Added

Value Engineering (VA/VE)
CONTINUOUS
QUALITY 5. Review product and
C04L4
IMPROVEMENT process capabilities
(CQI)
6. Conduct Design of
Experiment (DOE)
7. Execute Quality
Function Deployment
(QFD)
8. Organise quality
improvement
9. Report quality
1. Identify supplier
performance requirement
SUPPLIER QUALITY
C10L4
ASSURANCE
2. Plan supplier
performance activity
SILIBUS

MEASUREMENT SYSTEM
EXPERIMENTAL DESIGN
(JTM)
TAJUK MODUL
SUPPLIER QUALITY
FUNDAMENTAL OF
ANALYSIS (MSA)
QUALITY AUDIT
MANAGEMENT
PROFIL PEKERJAAN
(NOSS)
MODUL 1
MODUL 2
MODUL 3
MODUL 4
MODUL 5
MODUL 6
CU/DUTI
CODE /TASK TASK
3. Confirm supplier
evaluation and selection
4. Execute supplier
assessment
5. Evaluate supplier
performance quality
6. Report supplier
performance activities
JADUAL PEMBAHAGIAN JAM KREDIT

KOD JAM JAM JUMLAH
(JAM) (JAM)
TEORI AMALI KREDIT
APPLICATION STATISTICAL PROCESS

K0414-04-11 32 49 1.2 1.8 3 3
CONTROL (SPC)
K0414-04-12 MEASUREMENT SYSTEM ANALYSIS (MSA) 32 49 1.2 1.8 3 3
K0414-04-13 QUALITY AUDIT 32 49 1.2 1.8 3 3
K0414-04-14 PRODUCT QUALITY PLANNING 22 32 0.8 1.2 2 2
K0414-04-15 FUNDAMENTAL OF EXPERIMENTAL DESIGN 22 32 0.8 1.2 2 2
K0414-04-16 SUPPLIER QUALITY MANAGEMENT 22 32 0.8 1.2 2 2
PTA 02 FINAL YEAR PROJECT 2 54 81 5 5

KOD JAM JAM JUMLAH
(JAM) (JAM)
TEORI AMALI KREDIT
CORE ABILITIES 27 - - - -

PROFILE SYLIBUS
SYLLABUS PROFILE
Course Code : K04-05-11 Theory Hours : 32 Hrs
Course : DIPLOMA IN QUALITY ASSURANCE TECHNOLOGY Practical Hours : 49 Hrs
Statistical Process Control (SPC) Analysis is to produce dough in accordance with SPC requirements. The personnel who are competent in analysis
shall be able to monitor SPC activities to meet required quality.
Module : K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C09.01, C09.02, C09.03, C09.04, C09.05/L4
WIM
Learning Activities
1. IDENTIFY SPC REQUIREMENT (C09.01)
1.1 Incoming SPC material requirements

1.2 List of SPC specifications IS
6 L WT
1.3 Incoming SPC work scope AS
1.4 Incoming SPC workflow
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.5 Interpret SPC materials requirement

1.6 Refer SPC specification D
1.7 Determine SPC work scope 10 PT WS
P
1.8 Determine SPC workflow
2. CONDUCT CONTROL ITEM CHARACTERISTIC/PARAMETER AND MONITORING SPC ACTIVITIES (C09.02, C09.03)
2.1 Applicable statistical technique

2.2 Area of application
2.3 Control item parameter
IS
2.4 Statistical activities workflow 11 L WT
AS
2.5 Statistical chart process capability review
2.6 Process performance trend
2.7 Implement corrective action
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.8 Determine applicable statistical technique

2.9 Determine area of application
2.10 Decide control item parameter selection
2.11 Confirm Statistical Process Control
method/tools (X-R chart, U chart, T chart
and etc
17 D PT WS
2.12 Produce statistical activities workflow
2.13 Refer statistical chart
2.14 Arrange process capability
2.15 Overview process performance trend
2.16 Analyse SPC trend
2.17 Implement corrective action
3. EXECUTE PROCESS CAPABILITY AND STABILITY (C09.04)
3.1 Assessment of suitability application of statistical

technique
IS
3.2 Assessment of process and equipment capabilities 11 L WT
AS
3.3 Process performance indexes
3.4 Evaluate effectiveness of corrective action
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.5 Determine asses suitable application of

statistical technique
3.6 Carry out asses process and equipment
D
capabilities 17 PT WS
P
3.7 Review process performance indexes
3.8 Determine asses effectiveness of
corrective action
4. REPORT SPC EFFECTIVENESS CORRECTIVE ACTION (C09.05)
4.1 SPC effectiveness corrective action activities
reporting format
4.2 SPC effectiveness corrective action reporting criteria IS
4 L WT
4.3 Procedure to write SPC effectiveness corrective AS
action report
4.5 Determine SPC effectiveness corrective
action activities reporting format
4.6 Determine SPC effectiveness corrective
D
action reporting criteria 5 PT WS
P
4.7 Determine procedure to write SPC
effectiveness corrective action report
Total Hours 32 49
1. Control plan format
2. QS 9000 APQP and control plan reference manual
Tools/ Equipment/ Materials : 3. Process flow chart
4. Process and measurement characteristic
5. AOL manual
87389-745-7
References: ISBN 0-02-9166829
(3-5 references, valid years 5) 7. K04oru IshiK04wa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way,
ISBN 0-13-952433-9
07-033176-6
Manuals :
Core Abilities :
SYLLABUS PROFILE

Measurement System Analysis (MSA) is to produce in accordance with quality requirements. The personnel who are competent in MSA shall be
able to execute MSA activities to meet organization policy
Delivery Methods
Module : K04-05-12 MEASUREMENT SYSTEM ANALYSIS (MSA)
Assessment
Methods
CU.WA No./ Level : (C05.01, C05.02, C05.03, C05.04, C05.05/L4)
WIM
Learning Activities
1. IDENTIFY MSA SPECIFICATION AND REQUIREMENTS (C09.01)
1.1 MSA manual

1.2 MSA definition terms and requirement
IS
1.3 Type of error 5 L WT
AS
1..3.1 Systematic error
1..3.2 Random error
1.4 Obtain MSA manual

1.5 Interpret MSA definition terms and
8 D PT WS
requirement
1.6 Determine type of error
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2. EXECUTE MSA ACTIVITIES (C09.02, C09.03, C09.04)
2.1 List of MSA activities

2.2 MSA timeline and schedule
2.3 Type of calculation method
2.3.1 ANOVA method
2.3.2 Tabular method
2.4 Facilities and materials IS
24 L WT
2.5 GR&R calculation method AS
2.6 GR&R software
2.7 Plan, Do, Check, Action (PDCA) cycle
2.8 Variance Method (ANOVA)
2.9 Result comparison technique
2.10 Variance table
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2.11 Arrange MSA activities

2.12 Produce MSA timeline and schedule
2.13 Determine calculation method
2.14 Prepare facilities and materials
2.15 Calculate and analyse Gauge
Repeatable and Reproducibility(GR&R)
2.16 Apply GR&R software 36 D PT WS
2.17 Determine Plan, Do, Check, Action
(PDCA) cycle
2.18 Analyse ANOVA result
2.19 Compare results of two type of
calculations
2.20 Examine the variance
3. REPORT MSA ACTIVITIES (C09.05)
3.1 MSA reporting format

3.2 Process MSA reporting criteria IS
3 L WT
3.3 Procedure to write testing report AS
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3.5 Determine MSA reporting format

3.6 Determine process MSA reporting criteria
3.7 Determine procedure to write testing 5 D PT WS
report
3.8 Determine record keeping procedures
Total Hours 32 49
1. MSA procedure and schedule

Tools/ Equipment/ Materials : 2. Statistical handbook
3. MSA data forms
745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN
References: 0-02-916682-9
(3-5 references, valid years 5) 3. K04oru IshiK04wa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN
0-13-952433-9
033176-6
Manuals :
SYLLABUS PROFILE

This course provides the knowledge of overview of quality auditing principles and technique stressing methods for obtaining quality products and
services through quality standards.

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05, C03.06, C03.07 / L4
WIM
Learning Activities
1. IDENTIFY TYPES OF AUDIT (C03.01, C03.02, C03.03, C03.04 / L4)
18 L WT IS
1.1 Type of audits AS
1.2.1 Internal quality audit
1.2.2 Supplier audit
1.2.3 Third party audit
1.3 Product / process flow
1.4 Audit process flow
1.5 Audit procedure
1.6 Audit requirement
1.7 Area to be audited
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.8 Audit schedule

1.9 List of auditors
1.10 Audit checklist
1.11 Items and criteria
1.12 Audit documents
1.13 Document location
1.14 Audit samples
1.15 Determine type of audit D PT WS
1.16 Determine product / process to be audit
1.17 Determine audit flow
1.18 Determine audit procedure
1.19 Interpret audit requirement
1.20 Determine the area to be audited
1.21 Confirm audit schedule
1.22 Arrange auditor / audited
16
1.23 Produce audit checklist
1.24 Items and criteria to be audit
1.25 Previous audit concern
1.26 Acquire audit document
1.27 Arrange document location
1.28 Identify audit samples
Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
2 EXECUTE AUDIT ACTIVITIES (C03.05 / L4)
2.1 Audit notification

2.2 Audit opening meeting procedure IS
5 L WT
2.3 Audit technique AS
2.4 Classification of non conformance
2.5 Notify auditee
2.6 Conduct audit opening meeting
2.7 Observe audit findings 15 D PT
2.8 Classify audit non conformance
2.9 Conduct audit closing meeting
3 EVALUATE AUDIT FINDING COMPLETION AND ACCURACY (C03.06 / L4)
3.1 Product / process audit compliance 5

3.2 Type of non conformance L WT IS
3.3 Audit completion AS
3.4 Audit reporting
3.5 Assess number of non conformance
3.6 Assess audit compliance 10 D PT WS
3.7 Check audit completion
4 REPORT OF AUDITING ACTIVITIES (C04.07 / L4)

Module :
Delivery Methods
Assessment
Methods
WIM
Learning Activities
4.1 Reporting format IS

4.2 Supplier performance 4 L WT AS
4.3 Record and data control procedure
4.4 Determine reporting format 8 D PT WA
4.5 Record supplier performance
Total Hours 32 49
8. Reference Standard
9. Calculator
10. Calibration tools
Tools/ Equipment/ Materials : 11. Measuring and Test Instrument
12. Components/Part Specification
13. Checklist and Check sheet
14. Calibration tools
5. J.Luis Guasch, Makhtar Diop, Jean-Louis Racine, Isabel Sanchez, Quality Systems and
References: Standard for A Competitive Edge (2007), The World Bank
(3-5 references, valid years 5) 6. Vincent K. Omachonu, Ph.D. Joel E. Ross,Ph.D, Principles of Total Quality 3rd Edition, CRC
Press
Manuals :
Core Abilities :
SYLLABUS PROFILE
Product Quality Planning is to develop control plan in accordance with product control and development . The student who are competent in plan
development should be able to establish critical control point and develop product control plan to meet organization policy.
Module : K04-05-14 PRODUCT QUALITY PLANNING
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07/L4
WIM
Learning Activities
1. IDENTIFY CRITICAL TO QUALITY (CTQ) POINT AND PRODUCT CONTROL PLANNING (C02.01, C02.02)
1.1 Product requirement

1.2 Critical control workflow
1.3 Manufacturing process workflow IS
4 L WT
1.4 Advance Product Quality Planning (APQP) AS
1.5 Scope of product control plan
1.6 Various product control plan
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.7 Interpret product requirement

1.8 Determine critical control workflow
1.9 Determine manufacturing process workflow
1.10 Interpret Advance Product Quality Planning 6 D PT WS
(APQP)
1.11 Determine scope of product control plan
1.12 Identify various product control plan
2. PREPARE PLANNING CRITICAL CONTROL POINT ESTABLISHMENT (C09.03, C09.04)
2.1 Control plan format

2.2 Method and technique to be applied
IS
2.3 Control items availability 7 L WT
AS
2.4 Critical control points
2.5 Critical control items technique
2.6 Determine control plan format

2.7 Determine method and technique to be
applied
10 D PT WS
2.8 Arrange control items availability
2.9 Summarize critical control points
2.10 Apply critical control items
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3. EVALUATE PROCESS CONTROL PLAN (C09.05, C09.06)
3.1 Product control plan

3.2 Critical data
3.3 Control items comprehensive
3.4 Data accuracy
IS
3.5 Arrange critical data 9 L WT
AS
3.5.1 Accuracy
3.5.2 Safety
3.5.3 Health
3.6 Producing product control plan
3.7 Determine product control plan

3.8 Evaluate critical data
3.9 Confirm control items comprehensive
3.10 Set up data accuracy
3.11 Carry out arrange critical data 13 D PT WS
3.11.1 Accuracy
3.11.2 Safety
3.11.3 Health
3.12 Determine produce product control plan
Delivery Methods
Assessment
Methods
WIM
Learning Activities
4. REPORT PRODUCT CONTROL PLAN DEVELOPMENT ACTIVITIES (C02.07)

4.2 Write control plan activities report 2 L WT
4.3 Document and record keeping

4.5 Write control plan activities report 3 D PT
4.6 Adhere to document and record keeping
Total Hours 22 32
1. Control plan format

2. QS 9000 APQP and control plan reference manual
Tools/ Equipment/ Materials : 3. Process flow chart
4. Process and measurement characteristic
5. AOL manual
87389-745-7
References: ISBN 0-02-916682-9
(3-5 references, valid years 5) 3. K04oru IshiK04wa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way,
ISBN 0-13-952433-9
07-033176-6
Manuals :
Core Abilities :
SYLLABUS PROFILE

Supplier Quality Management is to perform quality in accordance with supplier performance procedure. The student who are competent in
performing quality should be able to execute supplier assessment to meet required quality.
Module : K04-05-15 SUPPLIER QUALITY MANAGEMENT
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C010.01, C10.02, C10.03,C10.04, C10.05, C10.06 / L4
WIM
Learning Activities
1. IDENTIFY SUPPLIER PERFORMANCE REQUIREMENT AND ACTIVITY (C10.01, C10.02 / L4)
1.1 Supplier evaluation objective 7 L WT IS

1.2 Current supplier capability AS
1.3 Supplier evaluation, assessment and selection
requirements
1.4 Supplier monitoring chart
1.5 Refer supplier monitoring chart
1.6 Supplier evaluation timeline and schedule
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.7 Determine supplier evaluation objective

1.8 Determine current supplier capability
1.9 Interpret supplier evaluation, assessment
and selection requirements
2.0 Refer supplier monitoring chart
12 D PT WS
2.1 Determine refer supplier monitoring
chart
2.2 Confirm refer supplier monitoring chart
2.3 Produce supplier evaluation timeline
2. CONFIRM SUPPLIER EVALUATION AND SELECTION (C10.03 / L4)
2.1 Supplier evaluation documents

2.2 Supplier track record IS
2.3 Supplier quality system 4 L WT
AS
2.4 Obtain supplier evaluation documents

2.5 Observe supplier track record
2.6 Overview supplier quality system
5 D PT
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3. EXECUTE SUPPLIER ASSESSMENT (C10.04, C10.05 / L4)
4.1 Supplier assessment criteria

4.2 Supplier performance evidence
4.3 Provision of objective measure of supplier
performance
4.4 Monitoring of supplier performance 8 IS
L WT
4.5 Supplier delivery performance AS
4.6 Supplier quality performance
4.7 Supplier product conformances
4.8 Supplier performance chart
4.9 Refer supplier assessment criteria
4.10Collect supplier performance
evidence
4.11Provide objective measure of supplier
performance
4.12 Monitor supplier performance
11 D PT WS
5.3 Asses supplier delivery performance
5. 4 Asses supplier quality performance
5.5 Review supplier product
conformances
5.6 Update supplier performance chart
Delivery Methods
Assessment
Methods
WIM
Learning Activities
4. REPORT SUPPLIER PERFORMANCE ACTIVITIES (C10.06 / L4)
4.1 Reporting format

4. 2 Supplier performance 3 L WT
4.3 Record and data control procedure
4. 4 Determine reporting format

4.4 Record supplier performance 4 D PT
Total Hours 22 32
1. Standard Operating Procedure

2. Check Sheet
3. Summary format
4. Schedule
1 Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-
87389-745-7
2.J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook,
References: ISBN 0-02-916682-9
(3-5 references, valid years 5) 3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way,
ISBN 0-13-952433-9
0-07-033176-6
Manuals :
Core Abilities :
SYLLABUS PROFILE

This course provides the knowledge of overview of fundamentals of experimental design to meet organization policy.
Module : K04-05-16 FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE)
Delivery Methods
Assessment
Methods
CU.WA No./ Level : C04.06 / L4
WIM
Learning Activities
1. IDENTIFY FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE) (C04.06/L4)

1.1 Introduction to Design of Experiment 7
1.2 Purpose of Design of Experiment
1.3 History of Design of Experiment
1.4 General Model of a Process/System IS
1.5 Objective of the Experiment L WT
AS
Delivery Methods
Assessment
Methods
WIM
Learning Activities
1.6 DOE Problem Area 9

1.6.1 Comparative
1.6.2 Screening / Characterize
1.6.3 Modeling
1.6.4 Optimizing
1.7 Quality Improvement hierarchy
1.7.1 Inspection (Level 4)
1.7.2 Process Control (Level 3)
1.7.3 MC & Process Capability (Level 2)
1.7.4 DFM (Level 2)
2. CONFIRM PDCA AND TERMINOLOGY (C04.06/L4)
2 L WT
2.1 Identify PDCA Cycle
2.2 Terminology DOE Model
2.2.1 System
2.2.2 Input
2.2.3 Output
2.2.4 Factors
2.2.5 Levels
2.2.6 Uncontrollable factors
2.3 Create DOE example 3 D PT IS

AS
Delivery Methods
Assessment
Methods
WIM
Learning Activities
3. PLANNING AND MANAGING THE PROCESS OF EXPERIMENTS
3.1 Identify Experiment steps

3.1.1 Problem Statement
3.1.2 Selection of factors and levels IS
3.1.3 Selection of experiment 5 L WT AS
3.1.4 Performing the experiment
3.1.5 Statistical analysis
3.1.6 Conclusions and Recommendations
3.2 Data Collection and Analysis

3.2.1 Identify data
3.2.2 Identify types of population
3.2.3 Identify types of data
3.2.4 Measure of central tendency
3.2.4.1 Mean, Mode, Median, Range, 11
D PT WS
Standard Deviation
3.2.5 Stem and Leaf Plot
3.2.6 Histogram
3.2.7 Box Plot
Delivery Methods
Assessment
Methods
WIM
Learning Activities
4. EVALUATE FULL FACTORIAL DESIGN (2k model)
4.1 Introduction to Factorial Designs 8

4.2 Introduction to 2k Factorial Design
4.3 Process capability IS
L WT
4.4 Calculation technique AS
4.5 Equipment capability
4.6 Capability index table
4.7 Terminology (recap)
4.7.1 Identify factor and example
4.7.2 Identify level and example
4.7.3 Identify response and
example
4.8 Identify 2k Factorial Design (one
factor) and coding
4.9 Identify 2k Factorial Design (two 9 D PT WS
factor) and coding
4.10 Interpret example data into design
matrix
4.11 Interpret example data into geometric
view
4.12 Conduct DOE 2k Factorial Design
(manual calculation)
Delivery Methods
Assessment
Methods
WIM
Learning Activities
4.13 Apply process capability

4.15 Calculate equipment capability
5.16 Refer capability index table
Total Hours 22 32
5. Application software
6. Total Preventive Maintenance reference book
7. Organizational chart
8. Process control chart
9. Kaizen manual
10. QCC manual
87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN
References: 0-02-916682-9
(3-5 references, valid years 5) 3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-
13-952433-9
033176-6
Manuals :
Core Abilities :
SYLLABUS PROFILE
NOSS Code : MC-041-4 Credit Hours :5
Terminal Performance Objective: The course will provide student to build a project based on the proposal submitted and apply all knowledge
covered for diploma program. Students are able to exhibit the commitment in planning, developing, establishing and completing the work of the final
year project. Students able to produce a written report composed of the abstract, project content, observation, conclusion and future suggestion of
the project. Students able to perform a verbal presentation with the aid of AVA by promoting the ideas, content, observation and result of the
project. Students able to execute the demonstration by displaying the product / outcome / result of the project.
K04-05-17 FINAL YEAR PROJECT

Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level :
WIM
Learning Activities
1. INTRODUCTION
IS
1.1 Project proposal review 2 L WT
AS
1.2 Preparation of project tools, equipment
and materials
1.3 Preparation of project development D
60 PT
P
K04-05-17 FINAL YEAR PROJECT
Module :
Delivery Methods
Assessment
Methods
CU.WA No./ Level :
WIM
Learning Activities
2. PROJECT DEVELOPMENT
2.1 Project design realization L WT
4 2.2 Project troubleshooting 43 D PT

P
3. PROJECT TESTING (C09.03/L4)
3.1 System Run-Test 80 D

WT
3.2 Project improvement P
4. PROJECT PRESENTATION (C09.04/L4)
4.1 Project presentation D

4.2 Question and answer session 2 PT
P
5. DOCUMENTATION (C09.05/L4)
5.1 Documentation 10 L WT
Total Hours 16 185

Silibus - K04 DT Jaminan Kualiti SFB K04 12010 P2 12016

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Silibus - K04 DT Jaminan Kualiti SFB K04 12010 P2 12016

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TRAINING SYLLABUS

KO4 DIPLOMA IN QUALITY ASSURANCE

Second Edition July 2010

Third Edition July 2015

Department of Manpower Training Institution

Syllabus of K04 QUALITI ASSURANCE TECHNOLOGY is a document that outlines the

Code of Approval : SFB/K04/12010/P2(12016)

Date of Approval : 14 June 2016

1. PRELIMINARY ........................................................................................................ vii

1.1. Introduction ...................................................................................................... vii

2. COMMITTEE MEMBERS ........................................................................................... i

3.1 Competency Profile Chart (Whole Semester) ...................................................... 3

The training syllabus is a document that outlines the matters to be obtained by a

This training syllabus format developed by the Department of Manpower Training

The objective of this training syllabus is to assist lecturers in providing training

Quality Assurance Technology course is a course for diploma technology level

SPM/SPMV passed in three subjects

b) Mathematics/ Additional Mathematics; and

c) Science/ Additional Science/ Applied Science/ Technical Subjects

1.4. Training Methods

1.4.1 Syllabus Structure

Syllabus structures that have been used in Quality Assurance Technology

Table 1.1 : Syllabus Structure for Quality Assurance Technology

Semester ILJTMSyllibus NOSS

1 K04 Quality Assurance Technology

2 K04 Quality Assurance Technology MC-041-23:2012

3 K04 Quality Assurance Technology Industrial Quality Assurance

4 K04 Quality Assurance Technology MC-041-45:2012

5 K04 Quality Assurance Technology Industrial Quality Assurance

1.5. Course Synopsis

After completion of Level 3 certification (SKM), students have the opportunity to

Syllabus Development Committee

DIPLOMA of Quality Assurance Technology

1. En Azkar Albar Bin Abu Bakar ADTEC Bintulu

3. En Nawaini B. Ismail ADTEC Shah Alam

4. En. Mohd Azre B. Azmi ADTEC Taiping

5. En. Roslani B. Ramely ADTEC Taiping

1. Ieliza Binti Johari Headquarters, JTM

DIPLOMA IN QUALITY ASSURANCE TECHNOLOGY

3.1 Competency Profile Chart (Whole Semester)

Confirm Report product/

PROCESS Identify process Select process

Contribute in Confirm process

TECHNICAL Construct Perform freehand Construct projection

WORKSHOP Identify industrial Bench work and

DIMENSIONAL Identify metrology Execute metrology Record metrology

Report inspection &

Identify record Check record

Identify process Prepare subordinate

Determine overall Promote safety,

CNC Perform basic

PRODUCT Identify product Develop product

MANUFACTURING Identify audit Prepare audit

CONTINOUS Execute Value

Execute Quality Report quality

MEASUREMENT Identify MSA Evaluate MSA

Evaluate customer Report customer

SUPPLIER Identify supplier Confirm supplier

K04 DIPLOMA TEKNOLOGI JAMINAN KUALITI SEMESTER 1

Apply measuring equipment

Record measuring equipment data

Identify process inspection activities

PRODUCT Prepare incoming, in process and

K04-01-12 02.02 2/4